This is the worst 101 smoke shop in the Phenix City/Columbus area. Ive gone here several times and never been given the neighbor discount. The literal manager sold me two items that should work together but didnt. When I called to find a solution for her faulty, she had an attitude, answered yes/no questions with questions, and never apologized. So, the knowledge in their own field is extremely lacking. The new black girl there is nice but the rest are awful. I hope the new girl can transfer to another store for her sake. 0/10 do not recommend
First time going to this shop, was helped by Valerie and she exceeded my expectations. I was very pleased with her level of service and attention to detail. Will definitely be back based on her customer service.
Kayla and Chelsea were very sweet and welcoming coming in. The variety of product is great! I appreciate how helpful and informative Kayla was with me. I’m looking forward to coming back because of her. Thank yall
Me and my husband came in a few days ago. Valerie helped us out. She was super patient answering all of our questions and didn’t rush us off. She was also super nice!! They have a fantastic selection!! Overall great store!!
I always stop in this store and am always satisfied. The ladies who work here helped me and my friend so much the last two times we came in. They have the best personalities, thank you so much!!!!
I do not rave about experiences very often but the service from the amazing Kayla is remarkable she is so friendly and informative she really helped me narrow down decision will definitely be back
I went in the other day and received help from Kayla ! I’m not someone that vapes but my husband is and he was talking about getting another one. Kayla showed me the best one that he may like and HE DID ! his old one broke so this one made it all better. Thanks Kayla !! I 10/10 recommend going here and working with the girls ! They’ll help with anything and everything ! Very professional with handeling things !
I came into this location for new vape brand to try. The worker on duty, Valerie, went above and beyond my expectations to help me. I left out of there with my pockets a little bit sadder, but the biggest smile on my face. Big thanks to Valerie for helping me and answering all my questions that I had. I will definitely be back because of her! 🩷
Kayla was a big help with figuring out what vape I wanted. She had a nice attitude and made the buying experience pleasant. I’ll definitely be going back. Thank you!!
New to Phenix City but this vape store is the best Ive been to hands down. Chelsea and the girls( sorry I forgot the other two names) took care of me. Always great service when I visit here. Ill go nowhere else for my vapes. Youll catch a deal too!!
Kayla helped me find the perfect geek bar for me. 101 is honestly the best smoke shop around. Go here and no where else. Thanks guys!!!!
This is literally the best shop I’ve ever been to. I bought a hookah and realized it was leaking from the base when I tried to use it. The manager swapped it out no problem. The crew is always great and answers any questions I have, 10/10 !
The customer service I received from Miss Valerie was outstanding, and the product was exactly what I was looking for! I was so pleased with the service I received from this store. You guys went above and beyond to help me find exactly what I was looking for. I will be returning!
This place is awesome. They always have new products and sales. Kayla is super friendly and helpful and all the staff is knowledgeable
By far the best store that I know of! I haven’t had no bad experiences going there either each visit has be positively great, you’re employee Valerie is very knowledgeable and helpful when it comes to questions and answers if anyone it’s her to go keeps it simple and professional ✊🏽 but overall 101 smoke shop gets my 5 stars!!
I went in there tonight to get a vape and was greeted as soon as I walked in the door . Kayla and Susan are both awesome and friendly! I will definitely be back in there to see them!
This shop Rocks!! Ive traveled to a few different 101 shops and whichever one Chelsea is at, really has its shiz together usually. Staff is very knowledgeable and everything stays in stock for the most part. Top notch people!
Kayla and Dakota are absolutely amazing! They had great customer service I will be back to see them!
I LOVE Valarie Brown at 101 smoke shop ! She makes the store atmosphere very inviting and fun ! she’s very helpful when it comes to choosing your items !
Kayla was very helpful and helping me select what I needed to build my vape. Couldnt ask for nicer or better customer service
I normally visit 101 shops for my vapes but the staff at this store it top notch. Valerie helps me a lot and is super friendly and knowledgeable as Is the rest of the staff!
I really enjoyed my experience here. Very good selection and susan was very helpful and provided great customer service!
I brought my vape in needing help with finding a coil. They sold me the wrong thing and made me buy more coils to replace their mistake. A COMPLETE FINESSE! I do not recommend.
Susan is the best! Great customer service! She’s definitely the reason I come to this store specifically!
Kayla and Lex are the absolute most amazing people I love them and will be back in there to see them all the time
Chelsea and Rachel at smoke 101 ladonia are so amazing their knowledge of their products and there amazing personalities is beyond majestic will never but from any store unless they are running it amazingp
Love shopping at this store! kayla helped us out so much.
Magnificent customer service the ladies that work there are patient and friendly, clean well organized place of business. I quit smoking and the young lady was very informative helping me find a vape to help ease me off cigarettes....I gave a 5 but they need a 10 star
Kayla and Val are awesome I will not go to another smoke shop ever again! I wish I could give more then 5 stars
Val had the best customer service I’ve seen at a smoke shop. She was very helpful in finding what I needed.
Val was great. She was very knowledgeable!!! Great customer service!! Thanks Val. Will definitely be back.
I went in there last night to buy a vape and the girl behind the counter that helped me was very welcoming and polite, I believe her name was Kayla
Kayla and Dakota were absolutely amazing and very helpful! Will be back to see them
The hwy 80 location in Phenix city is awesome!! The workers are very knowledgeable and friendly! I highly recommend you go see them!!
I have been looking for a vape I might like to try, something new, and Kayla was kind enough to help guide me in the right direction.. thank you again you’re awesome
I went in to get a vape and Kayla she was amazing help she is the one to go for your needs super nice young lady
Kayla is awesome ! She’s very helpful and her personality is amazing!
High quality products. Kayla is super helpful and so sweet. I won’t shop anywhere else
Everyone here is always so nice and helpful! they always recommend great products and never fail me!! ♥️♥️♥️
Love this store Mikayla and Susan are great ...thanks ladies for the every time great experience
Kayla and Dakota were so helpful and friendly I will be back just to see them
Best deals! Always a fan of but 3 get one free. Staff amazing and insightful 😊
Can not brag enough on this vape shop!! Had the replacement pods I needed and the owner was extremely helpful in finding a juice to replace my old juice flavor and she nailed it!!! Best vape shop around by far!!!
Rachel was hands down the best at selling me their products highly recommended her
Kayla was a amazing help with this being my first time here! Highly recommended
My wife received excellent customer service here there were a wide selection of flavors and we enjoyed the ones that she brought home.
This 101 is absolutely amazing it’s always so clean and the staff is so friendly everytime I come in here they have the best selection of everything! Definitely my favorite 101!
Kayla is amazing. So helpful and knowledgeable with finding whatever you need.
Very thankful for kayla shes really helpful i will definitely be back here!
McKenzie is a really good worker and she makes sure you are satisfied ☺️☺️
This store is so clean and the staff was awesome! The girls were very helpful
Mckenzie was great! She helped me out super quick!!
Kayla is the sweetest person I’ve ever dealt in customer service
Lacey was amazing, she knew exactly what I was looking for!!! Definitely coming back!
This 101 Smoke shop is the best one in town. I drive across the bridge just to come here. Staff is friendly and wry knowledgeable!
Love this place! They always have so many good options
Kayla is the best! Love her knowledge and customer service skills!!
This place has been pretty good to me it’s been the most reliable smoke shop in the area by far.
I went by the other day to get a vape for my husband , wasn’t really sure what to get but the lady behind the counter Kayla helped me . 10/10 customer service
Kayla is the absolute best I will be back in here just to see her
Lex & Kayla were so kind and helpful on the product selection
Kayla is very sweet and extremely knowledgeable i was very happy dealing with her
Kayla was really helpful I will definitely recommend everyone going there
GREAT customer service!!!!!! Kayla is great she helped me out with everything I need!!!!
Kayla was very helpful the store has just about anything you need
Great service amazing people and great prices yall come see them
Kayla and Susan are super helpful and knowledgeable about their products! The only vape shops I go to!
Quick customer service. Price wasn’t what I was looking at for one items so representative suggested a better item.
Very friendly and helpful staff. Great products and great selection!
Cool store. Valerie was very helpful and friendly.
I love the managers there they were so helpful.
I love this place! they are always so helpful!
Best vape shop ever! Definitely will be going there from now on!
Susan was amazing she helped us pick the best flavor vape ever
Very good customer service quick easy to work with very helpful
Friendly people very helpful. comfortable temperatures.
This is the best smoke shop in town! The girls in there are absolutely amazing! Kayla helped me so much with everything I needed!
Kayla is the store associate to ever help me at this store! Never fire her!!!
Everyone in the store was super friendly, especially Rachel!!
Susan and Julia are awesome and they were very helpful
Lacey was a amazing very helpful with everything I asked....
Susan and Kayla were very helpful and nice
Staff and friendly and helpful great shop to go
Kayla and Lexi...... They changed the hookah game for me today.
Best place to get flower! Great service
Definitely my favorite 101 in the area! Supreme customer service. The manager is very knowledgeable, polite and patient. Huge selection. They always have what I need/want.
They are always extremely helpful and nice
Wide selection and has some of the larger flavored cream refiller nitrous tanks like birthrday cake flavor
Kayla helps me everytime I come in here.
Kayla went above and beyond. Customer service was A+.
Spent over $150 on a setup and just over a week later it no longer works. Went back to store and was told it was a warranty issue and I would have reach out to them. They are in china so not going to use this anymore as it will take to long. Will never buy anything from them again.In the past this country and it’s businesses took pride in what they made and sold, but that is a thing of the past. Now it’s all about the money.
Susan and Rachel are always so kind and helpful
Katie and Eric were great employees who serviced me perfectly. This shop went above and beyond to help me find the exact vape juice I needed. Give 6 starts if I could, and no I don’t work here just a thankful customer
I visited this store a few weeks ago and Ambrose was very knowledgeable about all products in the store. Was able to recommend a great product I had never tired. Thank you so much. Service was above and beyond! Prices are amazing!
Susan was very helpful with helping me.
Good store to shop at for all your delta 8 and other smoke needs but, when it comes to vapes and accessories they have no clue about any of it. I went there to buy atomizers for my zeus tank and for the 2nd time I get sold the wrong ones. I dont ever review on a store but, if your gonna work at a vape shop know your stuff before working there. I will never take my business for vape accessories there again. Wasted money on atomizers I cant even use.
Great selection with awesome staff
Ive been in every smoke shop in the Colga/phenixcity area, and youll be hard pressed to find another shop that matches the shere volume of different products that this store offers. Decent deals like a buy 2 get one free on pre rolls (that mf hit btw) and friendly staff like eric and the young lady whom name escapes me. Good experience. Will recommend.
Love the little lady that works in there. She was so helpful and had a compassionate and kind heart to help me.
Very polite and professional! ❤️
Love 101 Susan is so helpful and knowledgeable
Thanks for good service ☺️
Best customer service ever!
Susan and Kayla were awesome
Great prices and customer service. Very welcoming environment. Will definitely be back for more.
Very good staff and cheap
I have always had great service, Chelsea is very friendly answers all my questions, makes good recommendations and I all around like this place my new #1 vape store. I highly recommend for friendly service good selections and great prices!!!
Susan and Julia were very helpful
Awesome people lacey was great!!! 👍👍👍
Very friendly, love this place!
Britney was very helpful! Got me signed up for their rewards program. Always have a great selection in what im looking for.
Joe helped me picked a good vape. I had no idea of how they worked and he was very hands on. Definitely will come back and recommend
Lady helped the best she could, just didnt have my coil in stock. Thanks for the help.
Susan rocks. Very helpful.
Excellent choice of products and really good prices with great customer service. Would recommend to anyone
Customer service and inventory is always a 10 out of 10!!
Best vape shop because you can find 101 Smoke Shop anywhere
Alanna was very nice, helpful, and knew what she was talking about, very good experience and most definitely will be coming back for all my smoking needs.
1st time in the shop and let me tell you that this place is awesome. The manager was very informative and very helpful. Will definitely be back
Great staff, great products!!
Great energy an very awesome employees 💯
This place is so convenient and they always have everything I’m looking for for a decent price! Brittney is always so sweet and happy to help 🖤
Definitely one of the best smoke shops in town!!! Would highly recommend to anyone. Brittany and the whole staff are great!!!
Cool placeThere I did it
Eric at the phenix city store is amazing & very helpful, got me everything I needed quick & was very polite!
They always have pleasant workers. Eric was friendly and helpful!!
Chelsea makes shopping at this location extremely easy. Thoroughly impressed with the way the store is set up
Great customer service!!!!
Lacey was very helpful
Amazing customer service, Ambrose helped me find exactly what I needed. Will definitely be back
Have always been super helpfull and knowledgeable. Great store.
Best place to bet your smoke stuff from
Susan was an excellent help
I love this place to buy all the things I need. Love Chelsea, she is the sweetest.
Eric and Brittney were very helpful!! I’d recommend this place 10/10
Friendly and Eric C. Was great and really quick to help me sign up for rewards
Great store, lots of products. Talk to Alexis shes the best.
The people that is working now has an attitude when me and my father walked in there and they didnt bother to look for something that we ask them to
They were very nice help me with everything
Love it here everyone is so helpful always come over after to work
Omg this place is amazing!! Its the products, staff and quality for me!! I definitely recommend this place!!!!
Brittney was very friendly and very helpful id recommend anybody for here.
I love the shop it’s super nice inside great product & good prices !!
Great place to go and the staff is friendly and sweet and I be going there all the time and Im going to tell all my friends
Great place, friendly staff, nice selection. I will be returning as should you.
Burnt vapes we exchanged 2 in store and then I left with a burnt vape because they would not refund my money
Friendly and knowledgeable staff on hand. Will definitely be returning.
Quality products, knowledgeable and friendly staff and great prices!
Had a great experience at 101 smoke shop, Eric was a great help
Great service
Good customer service, great products, and great prices
Awesome smoke shop, Eric has amazing customer service
Great customer service and reasonable prices.
Always great experience and nice people
Good people
Always friendly and knowledgeable about there products
Best vape shop in town!
Excellent selection of products and friendly staff.
Best one Ive been to so far
Great customer service from Eric.
My trips are always awesome!
Best customer service ever
Awesome place
Great job with everything
Eric was great