Great customer service! I was greeted as soon as I walked into the door and the lady was so helpful and kind I will be back again!
Came in for a shattered screen on iPhone 13 and they fixed it in less than 30 minutes. Super great service and quality. Jacob is the best!
Jacob was so polite/helpful. He repaired my iPhone in less than 30 minutes! I recommend them for phone repair.
I was thankful to have a neighborhood vape store to find out that they dont mind selling faulty vape products. The gentleman that was working never ask to test the product and when I came back to return the product he pointed to the small sign that read not responsible no returns. He also spoke for his manager saying she wontreturn the product. He even tested the product, to find the same problem. Left frustrated 😠
Ashley is a GOD sent. When I paid get phone fixed another shop. I recommend you take your broken iPhone to her when ever you need. I was so greatful that had them repair my 13 also and only cost me 350. Please come by and see her its totally worth it.....
Jacob was the best. I left my tray and sheesha at home and he help me find both. I recommend this vape shop 100%
Ashley is absolutely awesome! Very knowledgeable & helpful. Great store!
Amazing phone screen repair Ive gotten mine done multiple times, and theyre always great!!!!
Great place for vapes and phone repair! Ashley’s was super helpful!!
Pharaoh has a large selection of nicotine, cbd, and other smoking products. Leah was very knowledgeable about the bong I purchased as a gift for a friend. She was also very friendly
Great customer service! My phone was ready in a few hours. I have always seen it driving by Prattville & wondered how good is a repair shop that’s inside a vape shop …. It’s a weird combo, but they were great! So professional, store was clean, I would highly recommend.
Huge help! Very satisfied, the staff takes their time & recognizes you.
Jacob is the best he fixed my phone in less that 2 minutes an I got a good price every time I brake my phone I will come here
Great place. Always have what I need. Ashley was very helpful.
Drew was awesome! Go to Pharaoh in Prattville…. They’ll hook you up!
Epic place I recommend all to come. Great people, excellent prices
Alyssa was very helpful, and they have the best variety of pieces to choose from!
Got sold a fake Stundenglass gravity infuser and owner wouldn’t give refund. KNOWING IT WAS FAKE FROM THE START. LUCKILY Finally got refunded when a FRIEND of the owner called him and if it wasn’t for him I would have never been refunded 400$ like really? Had proof and all it was fake.…. Side note employees are so nice and amazing, just owner is horrible.
I had No idea what I was looking for. The really nice young lady helped me out and it was a super pleasant experience. Returning soon!!
Good customer service and very nice
10/28/2023Nice little Vape Store for just about anything you would want for everything from a single Vape to items that are hard to find. Even Cellphone repair service. Now dont go in and expect miracles for your phone, (say a cracked screen) some phones have hidden issues that you are not aware of until inspection,and after screen replacement. After many years of various purchases withPharaoh Vape & Cellphone repairs, I canhonestly say that, ... at least they try,....when others dont. (Jesus doesnt work there.) They are Professional & Informative ,so a 5 star review is earned for all of the hard issues that I have witnessed. And to top it off, the price is not outrageous, like other places. I highly recommend this place.
Great service all employees very helpful finding what I need
JACOB IS THE BEST PHONE REPAIR PERSON!
Ashley is a really knowledgeable and helpful person at Pharoah. I walked in there with a lot of questions and she was able to educate me on a lot and very patient and thorough. Ashley is definitely the person I would recommend of anyone for an easy and pleasant experience at this location.
Great place and the staff is always so kind and informative. There’s always something different but it’s never a bad product. Make sure to stop by between 12-3 for the happy hour!
Ashley was amazing!!! Everything time i come in she is the only one that actually helps me she gives me great advice and recommendations. She is super knowledgeable about the products and the only one with a positive attitude.
Alyssa Jay was amazing at getting us all set up!
Great place!Great products!Great customer service!
Jacob and Ashley are awesome and very helpful!
Amazing experience everytime we have been so far. Great people to deal with ❤️
Alyssa was so sweet!! Definitely recommend and will be back!!
Tyler was very helpful today, his knowledge of the different brands and flavor helped choose a great tasting vape. Will definitely recommend this store vs the other pharaoh store in my area!!!!
I definitely recommend this place for phone repair as well. Lisa is a really professional and nice person. She fixed my phone in less than an hour. Not to mention they have many options to choose. Would definitely go back.
Jacob has great knowledge about the wide variety of products they carry. Recommend👍🏼
Awesome products and service. Employee was very helpful in helping us figure out what we needed. Store was very clean.
I really trust Jacob with my phone hes always been respectful and nice to me!!! Thanks for the help
I love coming to the store. I am always acknowledged and treated wirh redpect. The staff is so help and attentive. I would recommend shopping at Pharaoh!
Super fast and cheap prices on screen repair
Great place cool staff great atmosphere
Great customer service, very clean, and very well priced! Highly recommend
They are so nice and helpful. Lots of selections definitely hit them up!
I came in to surprise my wife with a new vape. I knew nothing about them but the manager help me pick out the perfect one. I would deny recommend this shop for all your vape need.
The customer service here is exceptional. Soon as I walked in I was greeted and serviced. The atmosphere was pleasant and the store was very clean and organized. I absolutely love the caution sign on the window for individuals with epilepsy. It shows they really care about people and their well being. I will be returning and sending more customers their way.
Wonderful place!!! And an amazing staff too! Always fast, helpful, super friendly and willing to help answer any questions you may have. Been going here for a hot minute and have never had a bad experience, always top notch with great prices! A must stop shop if youre in the area!
Ashley was great and fixed my phone like it was new
Good place to come and get your vape excellent!!
Ashley is outstanding worker and I have had to come here two days in a row and she has been such an incredible helper.
I was stuck for 3 days. 10/10 highly recommend
I brought my iPhone in to replace the battery which was making the phone go completely dead at odd times. The young man running the store was very friendly and knowledgeable. He told me the full price and had repaired many before. In about 15 minutes he handed my phone back with a new battery in it and even put me a brand new screensaver on my phone.Now A day later my phone is working better than it has in years. I highly recommend them for phone repairs.
They were very helpful.
Nice vape store good service
This was my first time going into the store on the Atlanta Hwy. I was amazed of the variety of products they had. Alix was so helpful and had a great personality. Its hard to find great customer service these days. Love the reward program. Im definitely a customer now.
Great shop and incredible staff. Very helpful and lots of variety!
Alisia was the greatest sales associate to date. She knows her stuff. Vape store is always good
Came in on Sunday and greeted professionally. Answered all my questions and fixed my daughters i phone 11 back glass the same day. Guaranteed the lowest price around. The two gentleman were very helpful and will be back for my future phone repair. They also have the best variety of Vape and CBD products around. Highly recommend.
Ashley was very helpful with repairing my phone screen. I had awful experience at the last place I went to, but Pharoah was such a huge help. Highly recommend
Awesome service great price!!!!
Great staff, very helpful, very informative
Great customer service
The customer service is amazing and the product is amazing
This is the second time Ive had to have a iPhone screen replaced. They have reasonable prices. The staff is courteous and the customer service is great! In and out in no time! I would definitely recommend Pharaoh Vape and Phone Repair.
Great selection and always helpful
Really good customer service great experience
I have been here twice & both times I had great experience. The workers are friendly with fast service. Mr. David helped me pick a good product while I couldnt decided was patient and full of great advice and experience. I will be driving the 20 min just to go to this store. Good place.
I went into this store as I normally do. Ashley was working and was very overbearing and rude. She was argumentative. She was not the normal attitude met when going in this store.
I LOVE this place. They always have the best customer service and are super friendly and kind! This place has quickly become go-to shop for all my needs.
Tyler was very helpful in finding me a device that will work best for me and he is a great guy, thank you Tyler!
The employees there are absolutely amazing. After work I visit often and they always have the vapes I need. I also recently purchased a bong and the cashier gave me 10% off! Money well spent for a high quality item.
Best vape shop hands down! Olivia is always very helpful and knowledgeable!
Outstanding customer service! Theyre very attentive and most of them know what theyre talking about. The prices are very fair compared to vape shops in Montgomery. They have a satisfaction guarantee, so if youre unsatisfied with your purchase you can go back in there and theyll do their best to fix it.
I dont know how much julianne gets paid but she needs a raise. I walked in not knowing much about vapes and walked out with some very useful information. She answered every question I had and even made sure I had no more. She was very polite and has earned a regular customer. the store looks great as well it has improved alot recently, if ya ask me.
Pretty cool and chill gotta go and check the place out
This place is great! One stop shop for it all!
Top notch products and service. Staff is always extremely nice and helpful. They even carry spare parts in case you break anything. Ive been to a few other shops and havent felt as comfortable both with the environment and the professionalism and community here.
Great place, super friendly, good stuff, little pricey
I visited today and enjoyed the goomz gummies
Great store. Great prices. KING is the man! Always helpful and a joy to talk to.
Very Friendly Counter Person & she was able to quickly Help me locate exactly what I was looking for. When I found what I wanted, I thought it was extremely reasonable at only $10.Recommend this store for all your Vape Desires but have no idea about the phone part of the business in its name.
I have been coming here for years and Im always happy with my experience here .
I’ve been shopping with Pharaoh for years, service is always great and prices the same.
A very great store.
Customer service is good staff is friendly. But the prices are very high. You can get the exact same items from a gas station for half the price. Pretty sure it should be more expensive at gas stations. Wont be buying anything else from there out of fear of overpaying.
King was extremely helpful today we bought a new tank and bottle of juice and he helped us out alot Thanks King
These guys are awesome! My phone had a large crack on the screen and now it looks brand new again - top notch fast service! I highly recommend you visit these guys if you need your phone repaired.
Best place ..highly recommended
Very pleasant and knowledgeable. Recommend
Amazing! Every time I go in they are all so helpful!
Great customer service
Ashley is the BEST !!! Will definitely be back !!!
I come to this store and King was so full of energy and very helpful! Definitely will be coming back!!
Great service and selection
I had the best experience here. They price match, so you get the best deal. I brought my iphone 7 plus in they had it done within 30 minutes. I will definitely be coming back!!
Olivia is legit amazing! She was so helpful!
Great iPhone service - I brought my phone for what I thought to be a broken screen replacement - turned out the screen protecting glass was broken only. $10 as opposed to $99. I would never have known the difference. Always nice to find honest people.
Great customer service and variety!
They’re okay. Check your products before you leave. Don’t buy disposables since they might die after a day anyways. Don’t get your phone repaired here- a previous employee shared their secret. They just use YouTube videos and have no training. I bought the Nord 4 and it’s wonderful, so I got lucky there. They’re famous for selling vapes and not stocking the coils or pods for it, so if you don’t buy what’s popular be prepared to search high and low or buy online. Juices are pretty good too.
Quick and easy phone screen repair! Great service.
Malik is absolutely the best in customer service. She was careful to listen and hear my needs concerning transitioning from cigarettes to vaping. She took the time to educate me about vaping. I will definitely be doing business here...Thanks Malik
Everyone that works here is super friendly- lots of vape & Delta 8 choices as well as stunning glass pieces! Highly recommend. Best smoke shop in Cullman!
Great service and low prices nice workers
I’ve been going to this shop since they opened up and I’ve never had any issues until today. I sent in my iPhone XR to have the screen replaced and when I come inside to pick it up they tell me my Face ID doesn’t work. They said it happens a lot when they replace screens. I wish I was told that before I gave them my phone to replace my screen. They told me I could take my phone to the Apple store to get the Face ID fixed but it would be very expensive... I wasn’t happy about this at all, so they gave me a 20% discount to help justify what happened. I wouldn’t recommend getting phones fixed here.
Great customer service! They are absolutely helpful !
Amazing choice of product and great customer service 😊
Do not take your phone to this place. It is not a professional phone repair shop, it is a vape shop, and should stay JUST a vape shop. Took my phone for a cracked screen back in August and they fixed the screen but the phone was rendered unresponsive. Was given a refund for my screen but there was nothing they could do for my phone claiming it had an issue before I took it there.....anyways bottom line you pay for quality service and even theirs was too high. Stay smart and don’t make the same mistake I did.
Large variety to choose from and always great customer service.
Super friendly staff. Always attentive and answer any questions I have had. Great selection of disposable vapes, vape juice, and other products.
Pharaoh has very professional staff and fixed my iphone for a reasonable price within 1 hour. would recommend to anyone looking to fix their iphone!
Very nice customer service
Very helpful and friendly!!
Prices are ridiculously expensive when compared to other shops nearby and but hey you gotta pay for the new store somehow. employee I dealt with was a total a*****e. Do not recommend unless you have no other options
Tyler was a great help! Love the service here!
Love this store. The staff are very professional and very nice. The store has a small town and down home feeling. I refer all my friends and family there. They answer all your questions about Vapes and juice. Very awesome and friendly staff.
The owner or manager asked me to leave my service dog at home next time I came to his store.《UPDATE》¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤¤My S.D. and I went in yesterday after receiving a message from the staff at Pharaoh Vape apologizing for what happened 6 months or so ago. Decided to give them another chance, and really glad we did. We were greeted with smiling faces and an extremely warm welcome. Shortly thereafter the manager that was on duty was really inquisitive about who the person was that asked for Tank to stay at home. After a short description, she was fairly certain the guy had left the company. The staff at Pharoh made the attempt to right their wrong, and TBH I was pleased with the time spent inside. Tank was getting lots of pitty love too, so Im sure he was content as well. Miss. Ashley, thank you for your time and efforts yesterday. Well be seeing you again soon. -Chris&Tank
Very nice and helpful and great deals! Thank you guys!!
King was very helpful..Good employees make for a good experience..Thank...
Best vape shop in prattville! They have everything you need at great prices! Highly recommended. Every visit I leave very satisfied especially with great customer service from David! Its the only place I shop for my products! Thank you Pharaoh 😎😎😎
Great staff and friendly service. They really go above and beyond for their customers. I have been to countless vape stores and pharaoh stands alone with their comfortable atmosphere, great pricing, selection, and fantastic staff! Highly recommend!!! -Jeremy
Did a wonderful job and was very helpful and respectful
Nice great place to shop
The coolest store ever
I went in today with no idea what was wrong with my vape . It only took seconds for them to help me. They also have good prices as well. I recommend pharaoh for any of your vaping needs
Friendly costumer service, very competitive prices and a fast service.Highly recommended.You guys deserve more than 10 stars.Keep it up!!❤️❤️
Great phone repair and customer service very helpful
Love this place. great customer service. Great prices. Huge selection. Also got my phone screen fixed for a good price
Great customer service!!
The lady in here was really helpful and helped me out with my purchase
Haley was awesome! She took her time answering all my questions and making sure I was getting the right product.
Pharaoh had everything we needed!
Alyssa and Evan was very sweet and very helpful. Great customer service.
Tyler was super helpful and knowledgeable! Will be coming back!
I went in to purchase a replacement vape for a friend that I had no idea what I was looking for! The girls in there were super friendly and helpful! I was able to get what I needed without much trouble.
Best service ever, Ashley is the BEST
I recently visited this shop and my experience was lovely they are very friendly and have good customer service and nice products.
Good customer service and always super helpful!
Awesome place to visit great staff.. come in and see my man Jesse hell get you set up with what you need...we drive 3 1/2 hours just to come here.
Awesome place and great ppl
Ashley is the best couldn’t ask for anybody any better go by and see her
I was misquoted a price over the phone and upcharged when I got there. Would not have been a big deal if the phone was returned as good as it was prior to the repair. For some reason the screen is dim even with the screen brightness setting all the way up. The replacements are obviously cheap screens that are not OEM. I would suggest finding a repair specialist who uses OEM parts if you care about the quality of your display and the vibrance of your pictures. If not, these guys are fast and the phone still functions properly.
Such amazing customer service! they know how to help and what to look for! answered all my questions! definitely recommend if you’re looking for anything vape related! 😝
By far the best vape shop I’ve been too. Staff is very friendly and helpful! Will definitely go back.
Tyler was a great help!! Cant believe the service here!!!
Jacob returned my faulty device nord 4 and exchanged with no problem, you are the best bro 😎 . i will be coming back to this store like i have been for years 🙏⭐️⭐️⭐️⭐️⭐️👍
Alyssa was wonderful!!! She helped me find a vape that suited me perfectly!
The people are really friendly here and the service is quicker than any other place that I’ve worked with. Will recommend to others and come back if I need to!
Great place to get vape products. Very helpful..
Got my phone fixed here, very happy I didn’t have to get a new phone!! Fast service and amazing customer service
I used to shop here for my vape supplies but, I have found that I can ALWAYS get my supplies directly from the company online and not have to worry about the specific vape juice I use not being in stock, it is coming in or waiting to get a call that it has arrived!I can depend on my Mail lady to deliver it to my door EVERYTIME!
This is our first time going into the store. great customer service. I like the reward program and how the store looks.
This place is great! The prices on juice is amazingly low compared to other vape shops around the area. Stuff could be a little more knowledgeable but all in all its a great shop. Great atmosphere, great people, great product.
Jacob is the best at fixing phones!!!!
Helpful staff and everything is at a good price
The new HC8 chocolates are the best! Staff always super helpful!!!!
Great deals, been a loyal customer for years
Very very friendly staff, relaxing environment, great selection of juice for vapes and other products, and knowledgeable staff. The prices are competitive to the area but not bad.
Great place! Highly recommend for phone repair!
Gave me wrong tank for my husbands vape then when he went in to swap it. He didnt have it in stock said hed have to go to another store to get one.. kept it for a month and than charged my husband again when he finally had got it in and went to get it. Even Though he kept the wrong glass he had sold us. id recommend for everyone not to use them unless you like getting ripped off and go to the other vape store in prattville.
2nd favorite vape store. Always good folks working here.
Walked got immediate good service from king very good worker and help him
I love the employees and how they get their job done and how they welcome us into the store and it takes them no time to fix a phone keep doing a good job 🆑
Was sold a dead on arrival product. Before going back to make sure the same dude was there that sold me the d.o.a. product, i decided to call. Call about 4 or 5 times. Getting frustrated knowing someones up there i decided to go on up. 1 dude sitting at the cash register texting with 2 people sitting on the couch. I mean what in the world? Next time i go in ill call the place while in there just to see how much they really care.
Very great experience
Great shop!
Great customer service and a great selection of products
Great atmosphere and friendly staff! Also really good prices. Go check them out!
Amazing service. Was able to taste flavors and choose the one best for me. Great workers!
Super great guys! They fixed my Iphone 7 plus in less than hour and have lots of vape juices and mods to choose from. highly recommend!
Super friendly, and professional. Had me in and out in about 20 minutes. Price was reasonably and competitive. Would definitely recommend.
Alyssa she was a great sales person. She sold me with the information on the vape.
Team is very knowledgeable and very willing to help you out.
Alyssa was the most professional person that served me coming to pharaoh!!!
Always get the delta 8 thc, good selection of everything
Never had an issue with service. Some of their devices have stopped working but they work hard with u to replace them. My only complaint is when a juice is wrong they should allow exchange.
Quick service on hand less than hourAsk for Tyler he helped me
Do not use for screen replacements!!They put a poor quality screen on my phone, which caused my battery and flash to be ruined!Took my phone back to Pharaoh within the “warranty period” and was told that they could not fix my flash.Had to take my phone to a different repair store. They showed me the poor screen which had different languages written on the back. I was informed that it was “probably bought off of eBay.” I had to repair both my screen and battery!
Excellent customer service, glad I stopped in.
Great vape products at an affordable price. Get your vape supplies from them and you wont be let down. King was awesome!
I have been going to pharaoh for a little over a year now and the quality of their disposable vapes have decreased, sadly the past few times I have bought bidi sticks they have been fake. They don’t taste right, aren’t 6% and aren’t the same body and mouth piece. Normally they will either trade the vape out for a new one or give a refund but it’s irritating because it’s almost every time I buy one.
Fixed my phone super fast and had the cheapest prices around by a good $40-$60!! Very nice and friendly and super clean shop. Will be recommending
Awesome shop. Really happy to now have a better vape shop with amazing prices and awesome people who don’t mind helping out. Fixed my phone screen perfectly and it’s always my go to for vape juice and more.
King was amazing and great customer service awesome salesman !!
Always a good experience. Everyone is always helpful, and you fell welcome when ever you walk in the door. They are AWESOME! ❤
Jessica was very helpful definitely recommended👌🏾
Plenty of THC options and edibles.
Taye deserves a raise. He repaired my phone quickly. He’s was also extremely patient and kind.
My original post was accidental. The people are friendly. A bit more knowledge on products would help so I suspect maybe a new employee. Keep up popular stock.
Love these guys! Check out their tic toc!
The service was great... I shattered my phone screen and they fixed it within 30 minutes. I will definitely come here again!!❤️
One person working wasnt very helpful at all. Didnt know anything about the products. Way over priced..
Great customer service by tyler. Love the store and workers. Great atmosphere
This place is cool 😎
Fast, good, honest service. Decent prices! Thank y’all soMuch!!!
I just love the way the store is 😍🥰Also they have so many choices I didnt know what to pick 😳
Ashley was super helpful and made great recommendations
Tayy did a phenomenal job replacing my broken iPhone screen. Fast and courteous service. Thanks
Great service and this storeKing and tyler was great
I love the death by gummies cbd and all of pharoah water pipes. Great variety of wraps and papers, and they also have nice accessories
Its a really nice shop!!