A New Identity Nails and Spa

10711 Trade Rd # 2-B, Richmond, VA 23236, United States
Appearance
A New Identity Nails and Spa
Comments
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Review №1

D is great with nails!! She provides an excellent service! The shop is so clean!! Being a diabetic I am always concerned about how my pedicure is done. She is clean and is not rushed to do my pedicure! She takes such pride in her work and it shows. I am so happy I found her!! With her basic service you get more than you would ever get at a chain nail salon!!

Je
Review №2

I had a wonderful experience with Dee. The salon has a pleasant atmosphere and I was greeted warmly. Dee is very friendly and spent a full hour with me. I felt welcome and the experience was very relaxing and soothing. I highly recommend this salon and can’t wait for my next appointment.

Ja
Review №3

I was looking for a 5 star business and found this one. I called and Dee was kind enough to come in early to do my nails. She was so sweet and personable. I felt like I had known her for years. She definitely makes you feel comfortable. I would definitely recommend her!!

Ba
Review №4

I have always had a wonderful experience here, she makes you feel right at home and like one of the girls. You are doing yourself an injustice going anywhere else! BOOK NOW!

M
Review №5

Dee is awesome! Best manicure/pedicure! Personal touch and pays attention to small details. Always friendly and high standards for cleanliness! She also provides massage services! Great way to treat yourself!

Sa
Review №6

D and her team are true professionals who provide excellent customer service experiences. D has an amazing repor with her clients and Jennifer is by far one of the best massage therapist Ive ever had!!

Ja
Review №7

Dee is an excellent nail technician. She is very professional and pays great attention to giving you the best nail experience.I have been going to Dee for 6 years. Every time I am there I am very pleased with the results. I highly recommend her services.

Ra
Review №8

Dee is absolutely the best in the area! I came for a pedi/mani. The staff makes you feel very welcomed in a super relaxing atmosphere. She goes into extreme detail and goes above and beyond always. New Identity will be my new go to in the future and I recommend any of you nail/spa fanatics to give her a try! You won’t regret it!

Mi
Review №9

Erin has been cutting my hair for over 20 years and both my boys as well. I use to have long hair then she cut my hair short and everyone loves my haircut and always says who cuts your hair, 😊😊. I tell everyone shes my secret. Now everyone recognizes me by my haircut. Erin is a great hair stylist and mostly a down to earth fun loving person.

T
Review №10

Dee is awesome! Shes professional and dependable.... always do a good job. I look forward to seeing her every month.

An
Review №11

Erin is wonderful, she has been taking care of my curly hair for most of my adult life and I would not go anywhere else!

Sh
Review №12

I have been going to Dee for YEARS and I love her work! She is meticulous and such a hard worker! I appreciate that she never rushes through and does not overbook.

Fa
Review №13

Great manicure from Dee. She always takes extra care and provides personal service. Everything including all the tables, pedicure chairs, and equipment were clean and well maintained.

Te
Review №14

Excellent service! Owner gives her best to all clients and is committed to both a clean and spa-like environment!

Di
Review №15

Dee is a great nail technician. Her professionalism, customer service, and nail work are exceptional. I’ve been a customer for 5 years.

Vi
Review №16

Excellent service. Owner has been in business almost 4 years. Dee is the greatest. You will not be disappointed.

Ma
Review №17

Great atmosphere and the services were top notch. Pedicure was wonderful....the massage was out of this world.....just what I needed after the stress of the pandemic!

Br
Review №18

Very friendly people, it was clean, good service, great massage, and my nails turned out great!

As
Review №19

Smaller location. Very quaint and relaxing. The staff are very nice and accommodating. I had a great time and would go back :)

Ti
Review №20

Excellent staff. Very attentive to all that enter. Very clean.

Ch
Review №21

Expert artist, reasonable prices and wonderful head wash.

Ch
Review №22

Awesome experience. Erin is the best!!

Ro
Review №23

Practice safe wear of face covering and not crowded.

Me
Review №24

Wonderful people who know what they are doing..

Al
Review №25

Best pedicure EVER.

Sa
Review №26

Erin is the best!

Gi
Review №27

Too expensive.

Information
10 Photos
27 Comments
4.9 Rating
  • Address:10711 Trade Rd # 2-B, Richmond, VA 23236, United States
  • Phone:+1 804-269-2448
Categories
Working hours
  • Monday:Closed
  • Tuesday:12–7 PM
  • Wednesday:10 AM–7 PM
  • Thursday:10 AM–7 PM
  • Friday:9 AM–7 PM
  • Saturday:9 AM–7 PM
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
Payments
  • Credit cards:Yes
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