Oasis Smoke Shop Rio Rancho

1670 Rio Rancho Blvd SE, Rio Rancho, NM 87124, United States
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Oasis Smoke Shop Rio Rancho
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Li
Review №1

This is the oasis we always go to, Will and Cam are amazing, they always offer the best customer service. They genuinely care about their customers, everytime me and my husband go in they always ask us what plans we have and how we have been. They are the reason we will continue doing business with this oasis location. 5 stars!

Ad
Review №2

They have great customers service. Always helping to find new things. there selection have a huge variety!

Ca
Review №3

This store is amazing! Everyone is so friendly and knowledgeable, I will only go to this location for my vapes. Cameron is always very helpful as well as Nick, I’m always treated very well every time I walk in.

Pr
Review №4

Eloisa is super friendly knowledgeable and very helpful. You definitely need more employees like her she brings light in people while she definitely did for me. Eloisa keep doing what you do you are shining!!!

ja
Review №5

This smoke shop is super legit. Im from CA, and CA no longer sells vape. When I came to this store I was amazed, by their selection and of course the staff! They are ALL very friendly and helpful! Best vape spot in Rio Rancho. Wills customer service is superb!

ND
Review №6

Always great atmosphere and great service!Even though Cameron was alone, with a busy store, no wait time! Very nice! Couldnt ask for better service.

Al
Review №7

Great ambiance the employees are super helpful and nice got help from Will amazing guy!!! Came from Utah and this man took great care of us!!! Thank you so much we will be back!!

Ch
Review №8

I love coming here! They are always so nice and helpful. Cameron usually always helps me and Im so glad he does because he is so helpful in helping me find new flavors

br
Review №9

The shop has awesome unique pieces in there,a variety of cones and the environment is welcoming. The young lady Eloisa behind the counter helped me find a piece I loved she was very knowledgeable. Will definitely be coming back here.

Ja
Review №10

Will was super helpful for my first time at this location. I definitely will be coming back to this location. Best service, I would definitely recommend ! :)

To
Review №11

This store and oasis in general are horrible. The employees know nothing about their products and will lie to you just to make a sale. They get rid of certain products that sale good .so they can sale you what they want you to have .I am allergic to any kind of menthol and when I was in there buy disposable vapes they had a brand called fifty bar that had no menthol,but they decided not to carry it anymore so they can force you to buy menthol products. They dont care about they customers all they want is a sale .they are rude everytime I go in , they lie. I will not go back . I bought a juice for my mod today and I get out to the car to fill my chamber and as soon as I applied a little squeeze the cap came of and spilled all over me . They products have gone down hill their juices blow out my coils . Oasis Cape is the shadiest outfit there is

Be
Review №12

I love coming here bc they’re very helpful and care about their customers. Always letting me know about discounts. Warm welcoming when first come into store.

Lu
Review №13

Eloisa is super sweet! Very helpful. Nice place to get kratom . The selection is awesome .

Ca
Review №14

I love the selection at this location and the staff of always super helpful and knowledgeable. I’ll definitely be back here to shop for more things

Sh
Review №15

Eloisa was super knowledgeable and helpful. She was very nice and helped a ton with what I was looking for!

An
Review №16

Absolutely love this shop !!!! Awesome customer service. Really friendly people. Definitely will be coming back. ❤️

Ma
Review №17

They are always friendly and helpful with anything you may need or have questions about. 10/10 would recommend

Da
Review №18

Excellent customer service and Excellent products. Always a happy face. Would recommend to anyone

Je
Review №19

Been going to this particular shop for years now and they continue to be amazing, quality products at a decent price thank you Oasis

Jo
Review №20

Cameron was great and much help in recommending and getting me what I need been here many times and will continue to give them my business

Kr
Review №21

I had a great time looking at vapes and the staff was very educated and helpful!

Re
Review №22

My favorite location. Always have the best, most helpful people! Outgoing and very jokeful all the time. Always a good vibe here♥️

Jo
Review №23

Great selection. Employees always friendly. And knowledgeable. Great juice and atmosphere

Do
Review №24

Moth helped us pick amazing flavors and since we are new gave us amazing recommendations. We are new to e cigs and loved every flavor recommendation he told us about.

As
Review №25

I had a great experience, staff was helpful and friendly!

Ke
Review №26

Best Vape store with 50 miles to include outstanding customer service. I moved from Florida in August 23 and was use to having vape stores that actually carried juice for mods. I have been to several in Albuquerque that didnt even carry juice or had a very slim selection. I drive all the way from Edgewood just to get vape juice which should tell just how good this place is. You guys are awesome!!!

Ed
Review №27

Great customer service. The #1 Shop in Rio Rancho. The only place I go too

An
Review №28

Golf course Rd location much better. Stay away from this location in Rio Rancho. Sold me old model vapes.

Je
Review №29

Great smoke shop! Staff is friendly and vapes are awesome!

aa
Review №30

Great service, always friendly. Will recommend friends to this shop!

Mo
Review №31

Super nice. Awesome staff always been amazing customer service.

Sh
Review №32

Ive been coming here for about 3 years and the service has always been phenomenal! I will keep coming back!

Ve
Review №33

Nick is a great cashier and I love having him here

De
Review №34

Great place always get the best quality around and the employees are always excellent.

Da
Review №35

Always friendly! Greeted every time i walk in. Prices are great!

Da
Review №36

Eloisa has great customer service and they always have good quality !!

Ma
Review №37

Great prices, fast , friendly. Great products wide variety

My
Review №38

Love this smoke shop!! Always coming to this place for my vapes!! Definitely recommend 10/10!!

Aj
Review №39

They always only have one worker with a line from hell. Owner seems like he more into making money than happy customers

Ja
Review №40

Eloisa and Will are awesome!! They helped us out and were very patient and explained everything! 10/10

Ti
Review №41

Staff is amazing. Always helpful. Only vape shop I go to for all my vaping needs.

Ka
Review №42

Great customer service, gives great recommendations, and all around great environment!!!!

TR
Review №43

Great shop. Awesome selection of vapes and all your smoking accessories

Ma
Review №44

Best shop around for sure! Customer service was top tier!

Ho
Review №45

Moth helped us with picking flavors for the ecigs. We are new to the product and he gave us amazinf recommendations.

Wi
Review №46

The guys at the counter were super helpful n knew the products well🔥 they have TOO many brands of vapes💯

Ni
Review №47

The only vape shop to go to in town. Everyone that works there is so awesome and they ALWAYS have my flavor!

Ni
Review №48

Hours are not accurate. I can’t tell you the amount of times I’ve came to this location when it says it’s open and there’s absolutely no one here. Both mornings and evenings.

bl
Review №49

Been going here for years. Great prices great service

Jo
Review №50

Stopped carrying what I order on a regular basis. They had zero interest in stocking something for a regular customer. A foreign concept for a lot of businesses today. Consequently, now purchasing everything online. Saving at least 40%. Only downside is you have to order $75 of product to get free shipping, but its worth it.

Tr
Review №51

I go here every time I need vapes, amazing staff! Super helpful

De
Review №52

Always friendly and patient when I go in there. I haven’t went anywhere else since

Ja
Review №53

Love this location, they always have a great selection on disposable vapes and rolling papers.

Je
Review №54

By far the best oasis vape I’ve gone to. I will drive the extra distance even if one is closer to go to this one.Will is always so kind and helpful with all the ridiculous questions I have, and he never fails to be able to answer all of them.They also have these sweet glow in the dark disposable vapes! I just bought the energy drink flavor and it’s amazing.

jo
Review №55

Amazing service every time. Cameron was an amazing help he is awesome!

Re
Review №56

My choice in vape stores always courteous, cool and respectful. Top notch

Ja
Review №57

The shop is always reliable and readily stocked with all my needs for puffing.

Au
Review №58

Everyone is so awesome and helpful here! Highly recommend

Jo
Review №59

Love it here!! Vibes are great and customer service is through the roof!!! Thanks oasis!!

St
Review №60

Amazing as always. Best oasis by far. CAM and nick are my faves ever!!!

Ne
Review №61

Kat was a wonderful help today! Always super helpful!

Ka
Review №62

They always take great care of the customers

Sa
Review №63

Drove from Santa Fe because the gentleman on the phone was extremely knowledgeable and helpful. The 3 employees in the shop exceeded in customer service and made my experience enjoyable. Bought 4 vapes and with the 24 hour warranty was able to instantly exchange the 2 PODS vapes that were burnt out. Left feeling very happy knowing my hard earned money wasnt waisted. The selection there is really great not to mention the other half of the store has beautiful glass of all shapes and sizes. Super affordable, clean and well displayed. I am very impressed!!! 💯My new smoke shop. Thanks Oasis!!!!

ze
Review №64

Nick was awesome and I will come back again

Jo
Review №65

Nick is the best! So is Cameron, always so helpful and knowledgeable

Ke
Review №66

WHYYYYYY are your juices not labeled with their names!!!!I have no place to reference these juices or know which is what! Absolutely ridiculous!!!!Staff was helpful and pricing decent. But guys really, whats the point of having random labels on the juice.

Jo
Review №67

The staff is friendly and knowledge about their products. They dont always have the item you need in stock, but they do give you estimates of when they will be in. It might be best to call before heading into the shop. Also make sure that you and anyone you go into their store with has their ID

Ti
Review №68

Oasis is the best around!!! They have such a great selection and the service is always amazing!

Sh
Review №69

Amazing smoke shop always helpful and nice. Unfortunately coming back after a few years, we went multiples times this past month and there’s been a girl there, don’t know here name, she has two nose piercings and glasses. She’s always rude to us and acts like whenever we ask for stuff she acts like it’s such a hassle. She doesn’t ask us what we want. Just stands there waiting. And always grab the wrong products even though we specifically name a products. Do not like going when she’s there. She’s very rude and snobby.

Do
Review №70

Vapes are vapes, the guy gave me the wrong one, I didn’t know until I came home When I went back tried to make me buy a whole new one on his mess up I wouldn’t go here I never will again honestly

Ro
Review №71

Very helpful sales people. Nice and attentive

La
Review №72

Awesome shop. Great and helpful service.

Ka
Review №73

Nick is super awesome! Always appreciate his help

Li
Review №74

Love this place! Been shopping hear for a few years

Al
Review №75

Everyone is always so friendly when I come! This is definitely my favorite location by far ❤️

ho
Review №76

In addition to their impressive glass collection and e-cig selection, this smoke shop also offers a wide variety of smoking accessories. From rolling papers to grinders, they have everything you need to enhance your smoking experience. And if youre not sure what youre looking for, the knowledgeable staff is always happy to help and offer recommendations.But what really sets this smoke shop apart is their commitment to customer satisfaction. They go above and beyond to ensure that every customer leaves happy and satisfied with their purchase. Whether youre a seasoned smoker or just starting out, they make everyone feel welcome and comfortable.Overall, this smoke shop truly deserves its reputation as the best in town. With unbeatable prices, exceptional quality, and outstanding service, its no wonder why customers keep coming back time and time again. If you havent checked them out yet, do yourself a favor and pay them a visit - you wont be disappointed!

Sh
Review №77

Such an amazing place to go. Staff is hella friendly

je
Review №78

Awesome service! Very attentive! Very helpful

Ta
Review №79

Love these people!! Super helpful and friendly 😊

Ja
Review №80

By far the best vape shops in town amazing prices and deals

Ma
Review №81

This place has a great customer service and vape juice

Za
Review №82

One of the best and closest shops to me!

Ma
Review №83

The staff is always so nice. I just don’t like feeling like I HAVE to tip them when I check out. I literally just go in and know what I want and leave. I can see why they ask for tips, if you’re the kind of person that goes in there asking questions about products that takes up time from other customers. Other than that, this is my go to place for my vape needs.

An
Review №84

Rio Rancho location is amazing, always pleasant, always helpful. The employees that I have interacted with the most, Israel, Nana and Nick are always friendly and help you get exactly what you need. I have also interacted with many others here but I do not remember their names, unfortunately. To all of you at Oasis Vape in RR, we thank you.

Cy
Review №85

I always find what I need!!! The staff is always super helpful!!!

Me
Review №86

Will was very helpful selecting a new system. Very knowledgeable and took the extra time to set up my new vape and explained how to use.

Al
Review №87

Love this shop, the employees are always very helpful and nice. They are more than willing to give you recommendations and will do anything to ensure your satisfied with your devices and juices. Only place I shop for my e-juices and devices.

No
Review №88

Amazing customer service and phenomenal products

Az
Review №89

I always receive awesome customer service @ Oasis.

Ty
Review №90

Excellent service and quick and attentive!

Ap
Review №91

Definitely my go to shop for disposable vapes and rolling papers!

Ke
Review №92

I have been going to this location since 2016 when they were on the other side of big lots. I’ve always felt welcomed by employees, the manager is a great dude, and every one is friendly. They have a great selection of anything you might need for vaping or toking.

Do
Review №93

These guys are awesome always so helpful

Do
Review №94

Love buying my vapes here highly recommend

Ka
Review №95

Best store ever! Will is the best ever

Do
Review №96

Have a good variety of vapes! Very good selection!

Wi
Review №97

Always helpful and great prices

Ch
Review №98

Great spot awesome customer service

JA
Review №99

Great price and and alot of vape shops

Ju
Review №100

One of my favorite Oasis stores. I can get in and out quick and they always have what Im after.

An
Review №101

Love this shop! my go to:)

Er
Review №102

I love going into this location the staff is amazing

Ca
Review №103

This is by far my favourite smoke shop. If you havent been there you should go because all the people there are so amazing. Everyone is so cool and genuine. They actually care about helping you and are very knowledgeable.

Po
Review №104

Reasonably priced juice, ok selection. Some staff members more knowlegable and helpful than others. Overall Ive had good experiences.

Ka
Review №105

I have to say after Nick became General Manager at Oasis Vapor Rio Rancho, the entire atmosphere has changed! Its so pleasant & positive whenever I come in. Cameron is an absolute breath of fresh air! I could be having the worst day and he always puts a smile on my face & he never forgets your name! Both Cameron & Nick make you feel important, no matter how many times you walk into the store! Any issues I may have, which arent many, Nick & Cam go above & beyond to make sure I am happy! These days its hard to receive great customer service & great products, but they have both! I highly recommend Oasis Vapor shop in Rio Rancho. I promise youll have the best experience! Thank you Cam & Nick! You two are awesome!!

Kr
Review №106

Amazing service and excellent selection!

As
Review №107

Probably one of if not the best vape shop in Rio Rancho, great atmosphere, knowledgeable staff, stellar customer service, not to mention the store is very clean every time Im there.

Je
Review №108

My partner and I came in for a new piece of glass, and Nick was super helpful in picking a piece out! He also spent extra time trying to find the right K-clip for our piece as well. The shop itself also has such a sick, wide variety of glass!

Je
Review №109

My wife and I have been going to this place for a couple years now. I have been in management for over 20 years and I can attest to these guys customer service skills. Every single time we go in we are made to feel welcome. The two managers there always go above and beyond to help us or make small talk with us. Which means a lot to us. Since they made the move to the bigger store, they added a glass section. Since my wife is a medical patient it really made her happy. I really cannot say enough good things about this place. Great job guys. I know if the managers worked for me I would definitely look into some possible raise increases. The store seems to run professionally. The really take the time to care. Keep up the good work fellas.

Me
Review №110

Best place EVER! Only place I shop!

An
Review №111

I just wanna say that this location is amazing. The variety they have as well as the service is unsurpassed. I have been a customer for a while now and will continue to be. Tha k you guys so much for being so great to everyone who Exeter those doors. Big shout out to Steve and nick. They always take care of me and treat me like a friend. Highly recommend.

Co
Review №112

Nick has great customer service

Me
Review №113

NANA is the BEST! She always meets customers needs (including mine) I always see her working hard when I come in & she makes sure to explain all the flavors or answers my questions about the awesome flavors! She needs a raise!👏💯

Aa
Review №114

These guys are the best, always the best suggestions, everyti.e

Pa
Review №115

Ive been coming to this location for 10 years and always love the staff! Theyre always knowledgeable and helpful.

Br
Review №116

The staff there is always so nice and pleasant to deal with. Super helpful and they always give me suggestions when Im not sure what I want. Highly recommend

Du
Review №117

Outstanding service and great deals!!

Ro
Review №118

I went in yesterday and met Steve, Cam and Felicia. Their customer service is AWESOME! I was looking for a Xmas present and Cam helped me find a cool piece. Its nice to go into a shop and have the staff be friendly and helpful.

Ra
Review №119

Wanted to leave another review. Cameron was great! Switched from a disposable to a mod. He was very patient and informative. He took the time to listen and understand what I was looking for. Even though they were busy, he showed my 5 different mods that he thought would work for me. I decided on the Geekvape H45. I really am enjoying it. I’m going back for more juice and coils. I’ve always had a great experience here. Thanks.

Al
Review №120

Always super friendly people when I come in! Very helpful and easy to talk to 😁

Am
Review №121

Oasis is awesome, always great deals!

Ch
Review №122

First of all this is the best Oasis location in New Mexico when you walk in it always smells good. At first glance the story is always spotless and tidy even the outside. The manager Steven creates a comfortable atmosphere and you can stay and talk to him for hours I’ve never been to a smoke shop that was inviting they always pressure you to buy stuff and leave but that’s not the case at this location. The employees are always happy and go above and beyond to teach you what you need so you can make a ultimate buying Decision. I’ve been to almost every single oasis in NM and I go out of my way to purchase from Steven and his staff here in rio because I know if there’s any issue he will make it right like he’s done in the past. Corporate really needs to give this man a raise because if Steven left this establishment would loose 70% of its business. I was not paid or compensated for this review I just feel that everyone should have a honest review of one of the stores and next time you are in the Rio Rancho area stop in And verify how true this whole review is.

Li
Review №123

Customer service is awesome selection is awesome!!!

Sh
Review №124

Excellent shop!! Have been coming here for a couple years and its nice to walk in and be recognized as a valued customer. I have always seen the staff treat everyone with the utmost respect.. just as you should be treated as a customer! I had been a customer of another local shop before coming here and am so glad I made the switch. The house blends at Oasis are fantastic! No other local shops even compare!!

Kr
Review №125

Amazing Staff! Amazing Products!

Ka
Review №126

Best vape store in the ABQ area. The staff is super friendly and always very helpful. They have great selection and often have good sales. I’ve been going here for months and have always had a great experience 😊

D
Review №127

Great customer service and Location

an
Review №128

Friendly staff always willing to start conversations and make you feel comfortable enough asking questions, and the shop was really clean! Nick and Steve? I believe, were the two people that helped me when I was looking for a nice pipe for my moms birthday! overall it felt like a welcoming environment.

Eu
Review №129

Customer service is always excellent

Do
Review №130

Always my favorite go to spot for Rio and my juice

Ca
Review №131

We always get great service and recommendations! The music was way better at the beginning of the year. Highly suggest switching it back.

Li
Review №132

They always take care of us.

Jo
Review №133

Alex and Tyler were very helpful!

Je
Review №134

Service is always fast and I am made to feel valued as a customer. I was in management for a very long time and can tell that Nick runs that store to the best it can possibly be.

Si
Review №135

Steven, Isaac and Kayla are always polite and very helpful. They always make my wife and I feel like one of the family. They are very knowledgeable about everything in the store. Good job guys and keep it up!

Jo
Review №136

Steven sold the heck outta this amazing vape. Great customer service and incredible knowledge.

Lo
Review №137

Closed at 7pm.. The window says open until 10pm, google says 10pm and its Monday...🤷‍♀️ guess they dont need the money.. This dude was disappointed too.

Li
Review №138

Love oasis vape Cameron is great!

Ke
Review №139

Good service snd good product.

To
Review №140

In and out super quick! Great service, knowledgeable staff! One of my favorite locations. Menaul & Carlisle is my other choice.

sh
Review №141

Selling expired salt Nick products . The first time it was only expired for a month the one I purchased today was expired 4 months ago . They need to implement some type of quality control.Staff are always knowledgeable and helpful. Great customer service the only problem is purchasing expired product and unable to return.

Li
Review №142

Best employees! Always willing to help the second I walked into the door. Huge Variety.

Ol
Review №143

Always super awesome workers here. They always remember me and are always helpful as I dont vape I just pick up for my husband.

Ch
Review №144

Nanna and Izzy are my go to people. When I walk in on Fridays, they know what I want, I am in and out in no time. The staff are all awsome and helpful.

Re
Review №145

Always love coming here! Associate Will with that great customer service!!!

An
Review №146

This place was absolutely awesome! I was visiting from California and was worried they wouldn’t have what I needed but they had what I wanted and even more. The prices are great and the variety of products is great. I recommend having Steven help you since he is so friendly and really has his vape knowledge down! Thank you so much Oasis, I will definitely be coming back.

dw
Review №147

Great place and great people 👍

Al
Review №148

Very helpful with customers!

Ni
Review №149

Great place! Love the staff here theyre always good to me and know all about their products. Always helping me find what I need and always at a good price. I love your 2 for 20 deals they get me through the week at a great price! Keep rockin Oasis!

ok
Review №150

“I really thought this place was different, but it seems oasis is just another small start success gone corporate, now only in it to line their pockets with your money. “My name is Ryan, and I had recently made a purchase of a hells gate unregulated box mod (89$), five 120 ml bottles of fluid (100$), two rolls of wire (20$), two sets of batteries (44$) (total: four bat) and the charger (45). That is a 300 dollar purchase before tax and tips (regrettably) in a 2 week period. So when the button on the hells gate mod I purchased stopped working (due to it being stuck) I had faith in the nice people I worked with while making my purchase to be just as cheer full in resolving the situation as they were to take my money. Sadly, this was not the case. Instead what I received was policy reminder of 15 days on returns and that I had exceeded it by 5 days (3 days in reality). 15 days is good time to know if you like something, or a cash back policy, but the product breaking is unreasonable. In fact I didn’t want my money back I wanted a unit that would work. I explained I honestly felt that it was bad luck with that one box mod and still wanted the same product as well was willing to work with them and pay half or at cost so it wasn’t a loss on their end (money wasn’t a factor, principle is). Still today I can’t get any understanding or help due to this policy wall. In many cases I can see people would try to take advantage of a brick and mortar store it happens all too often but anyone with a brain trained better then to just stand behind a counter would be able to see this situation for what it is. I really thought this place was different, but it seems oasis is just another small start success gone corporate, now only in it to line their pockets with your money.This is the impression I get from what I have seen so far if anyone within the company is willing to work with me on this I will be more than happy to remove this rating and leave a positive feedback for the company.-thank you

Cl
Review №151

They were very helpful!!

Sa
Review №152

Great customer service 👍

Ra
Review №153

The manager is awesome here and the employees are great too. I feel like its a home atmosphere when I can joke with workers and have genuine conversation. My favorite oasis and conveniently located. Who could ask for more.

Jo
Review №154

Best smoke/vape shop in Rio. Always have a variety of glass, Ejuice, blunt raps, papers and butane. Staff have been real cool. Never had a problem.

Ka
Review №155

Great service and great products

Ro
Review №156

Nick and cam are great!

Jo
Review №157

Been going there for years. Went looking for salts (new to salts) my last time in and it will be my last time going. I was the only customer there with two staff. Couldn’t find out what they had to offer because obviously they were to busy to be bothered by a customer. Goodbye oasis.

Zi
Review №158

Great place! Very helpful staff, great selection and fair prices.

Jo
Review №159

Great prices friendly staff

Ja
Review №160

The staff at Oasis Vape (Rio Rancho) are extremely professional and strive to ensure every customer is provided with the highest level of quality of service. I fined each of them to be knowledgeable about each product, makes sure to educate the customer on the product of interest and will also make some helpful suggestions. I highly recommend this team who delivers impeccable customer service to anyone looking for a Vape store in Rio Rancho and surrounding area. Kudos to the Manager for leading by example. Thanks for delivering great customer service. Keep up the good work.

Ca
Review №161

Very good staff very friendly and helpful speacial thank you to Damien,Tony and Steve for all your help we will definitely be making our trip out of Santa Fe to you all for disposable vapes great quality and knowledge its well worth our trip thanks guys for all your help keep up the good work Ill be sending recommendations your way!!!!

Br
Review №162

Ive had great customer service from every single associate- and Ive been going there for years. Huge selection too. I always find what I want.

Bi
Review №163

I usually go to the smoke shop 1-2 times a week. Oasis has a good selection of vapes, but the employees aren’t very friendly. I used to only shop here but I’ve switched to Mix N Mojo across the street. They still have a good selection but more importantly they treat you better. Rather spend my money elsewhere.

Br
Review №164

5 star vapes and costumer service!

Ar
Review №165

Always friendly and helpful 😊

Cr
Review №166

I had the worst experience here. The guy with the red hair he literally acting like he’s on vacation talking to the customers. I understand customer service but when you have other customers at least be considerate. I’m never going here again. I will spend my money elsewhere!!

Ja
Review №167

Another great Oasis store. When we arrived, the store was swamped. The staff, which has always been amazing, were able to quickly manage the orders and get people in and out in a timely manner. Weve grown to expect excellence from Oasis and Rio Rancho met our expectations.

Da
Review №168

Awesome customer service!

Ke
Review №169

Ive never had a problem with Oasis. I am actually headed there this morning to purchase a new coil for my unit. I have been reading all of the other reviews and hope that I do not receive any of the service that others might have received. I have never had an issue with anyone at oasis and I hope it continues to be that way. Their juices are a little weak after a few days or so but I hope to find one that does not lose its potency. The prices are affordable, but I hear that others might be more worthwhile! Ill let you all know how my trip goes today! I wonder if they know about secret shoppers? Lol

Ja
Review №170

Bad customer service. Will never do business again with any of the Oasis shops. I usually go to the San Mateo or Menual ones, but the one in Rio Rancho lost me as a customer for ALL of the shops... Theres plenty of other vape shops that I can go to and the Mix N Mojo Smoke Shop was 100xs better and cheaper.. Think Ill drive to Rio Rancho more just to give them my hard earned money instead of Oasis...Id give a lower rating if I could. It takes a bunch to get me to never do business with a company and the Rio Rancho Shop was able to push me to that extreme...

Ca
Review №171

The staff is always helpful and knowledgeable. Overall, great experience!

Br
Review №172

Awesome products awesome people

Lu
Review №173

I go here first for all my value needs. They make your juice quickly and the staff is always ready to answer questions. Even when they are really busy Ive never waited too long or felt like they could be moving faster. If your new to vaping or just looking for some new juice selection then head over.

Ga
Review №174

Ive been coming to this location for about 6 months now and the staff are always super professional and helpful. They have great juice, especially if you take advantage of their weekly bogo deal. I dont know any other place that sells 240ml of high quality juice for $20!

Ad
Review №175

Oh my goodness I love the shop. Everybody is so nice and the management as well!!!! Thank you!!!

Ol
Review №176

The guys working here are awesome. They always help me with deciding on which flavor to get my s.o. theyre always in really cheerful moods which makes the shopping experience fun and easy.

Kr
Review №177

They are awesome very personable, but very professional, anything you can ask of and more, the knowledge that they have and helping out even with the littlest things makes them a great place for your vape or cbd needs!!!

Ro
Review №178

I would like to thank the manager at Oasis. He was very knowledgeable and polite and extremely customer service oriented. I had bought a mod that I really didnt care for after trying out for a few days, and he made it right. He educated me on alot of products and different vape juice and got me a product that I wanted and im very happy with this purchase and I do recommend Oasis smoke shop to all who want a great vape experience.

Se
Review №179

10/10 the only place I go for my smoke shop needs. The staff are awesome, so friendly and helpful. The store is clean and easy to navigate. Highly recommend.

Va
Review №180

Amazing store! Nick was absolutely fantastic and was very helpful to my unique intrests.

FR
Review №181

1st time in this shop. Great selection but the friendly/knowledgeable staff is much appreciated.

ma
Review №182

Went into store 2 people were being helped and there was one person waiting to be helped. After one person was finished they helped the person before me. As i waited another person walked in. The guy before me finished and tjey ignored me and waited on the people that had just walked in. I left and went to the store across the parking lot. Will never go back to oasis.

T
Review №183

Over a $4 coil, they received this 1 star review. They sold me the wrong replacement coil, and wouldnt make it right by exchanging it. Typical generic service from a generic store.

Wi
Review №184

Their product is awesome.Customer service is something that doesnt exist there!So called female manager is rude all her employees are rude and they act like theyd rather you not be in their store.I would gladly drive 30 minutes to another store for better customer service. I have been to many other Oasis Vape stores and have never seen anything like this.Absolutely horrible. If I was the manager they would all be fired.

Mi
Review №185

Oasis always has a great selection of products but THIS location is the absolute best! Theyre always very friendly and helpful and Cam is always very patient with my indecisive nature and I always leave happy!

Ta
Review №186

I have been to this shop multiple times this past 2 years. They have been kind clean and helpful each time. Today we bought raw papers , water pipes , and a sweet matio dab kit with the help of steve. Tomorrow we plan to go get a puffco .

Da
Review №187

Awesome shop had some great vape flavors and so many stickers. And I love me some stickers

pr
Review №188

The last few times going in the employee, Justin who helped me, made me extremely uncomfortable. He’s rude, unprofessional, and he seems a bit more focused on himself than he is helping customers. As much as it is an inconvenience... I’m driving down to golf course from now on because they’re so helpful, the environment is welcoming, and I don’t feel harassed or mistreated . Idk how the dude has a job tbh

El
Review №189

Best smoke shop in town!

Al
Review №190

Extremely helpful staff. Went in for a certain product and came out with some new Information and good products. The two guys that were there said hello right away and helped me with questions I had. I will definatly be back

00
Review №191

I went in on Thursday 6/24/20. I needed to buy an atomizer, I purchased a box of 3. When I got home I set up my rig and it was not working. It kept reading check atomizer , I kept changing it out with no luck. Frustrated I went back to 6/27/20, I explained everything. They were so helpful, they took the time to look at the device and trouble shoot. They found the problem and fixed it... No charge. They just really wanted to help...my shop didnt want to help, just sell me a new rig. Oasis Vape is my store from here on out, this guys are awesome.

Na
Review №192

People here are complaining about customer service not being instantaneous and how theyre not treated like kings and queens. The world doesnt revolve around you.Pros:-Juice is of decent quality, and priced very competitively ($16 for 120mL)-Customer service for me has been very good. Upbeat employees and highly personal service.-Good selection of products with decent pricing-Free coil builds!Cons:-Nicotine is a little rough. Not sure if steeping will help or if the nicotine is just that rough. Either way, juice quality makes up for it.

Al
Review №193

Israel is always super helpful, everyone is. Best oasis in town for sure.

La
Review №194

Amazing place. Went in knowing nada about CBD. The guys working were incredibly informative and nice. Didn’t judge us for knowing nothing. That’s something I feared about going into a CBD place. Prices are fair. Overall a great establishment and will return soon. Thanks for the great customer service!

B.
Review №195

The juice is Top Notch in flavor in Albuquerque! Sunday/Wednesday sales are awesome! Also great one stop shop for all Vape & Tobacco-Product needs and accessories 😉.The staff is very knowledgeable and extremely helpful. They patiently help each customer without the feeling of being rushed to decide or buy! They explain anything without talking down to you, and will walk you through any how to questions you ask.I drive 25 minutes across town to go here, even though there are vape shops within 5 minutes from home!

Do
Review №196

I love the customer service and friendly staff, but I will no longer be buying any products there. They used to have amazing juice bottles, but they got cheap and money hungry and switched to very cheap bottle/tips.. and I just had an $18 bottle of juice explode all over my house.

Ro
Review №197

Great house juices, great prices! Stop in on Wednesday or Sunday for the best deals on house juices (BOGO!). Staff is helpful and polite; they know the juices well enough for vague descriptions of flavors to still get you the right juice. Also, plenty of vape supplies as well as Wednesday discounts on CBD products.

G
Review №198

Great staff and friendly

Ke
Review №199

Bought a vape pen didn’t work took it back wanted a refund they wouldn’t give me a refund, so the young girl exchanged it ,plus she gave me alot of attitude. And guess what that twist pen didn’t work either.I have purchased numerous bongs ,pipes etc. I will never purchase another item from this store their too many shops around town too have too deal with extremely ungrateful business .I still have too take this pen back and get my money

Information
106 Photos
199 Comments
4.6 Rating
  • Address:1670 Rio Rancho Blvd SE, Rio Rancho, NM 87124, United States
  • Site:http://www.oasisvape.com/
  • Phone:+1 844-535-8273
Categories
Working hours
  • Monday:11 AM–8 PM
  • Tuesday:11 AM–8 PM
  • Wednesday:11 AM–8 PM
  • Thursday:11 AM–8 PM
  • Friday:11 AM–8 PM
  • Saturday:11 AM–8 PM
  • Sunday:11 AM–8 PM
Service options
  • On-site services:Yes
  • Delivery:No
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Crowd
  • LGBTQ+ friendly:Yes
Planning
  • Quick visit:Yes
Payments
  • Credit cards:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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