Hand and Stone Massage and Facial Spa

I love this place! I’m always treated with courtesy and I feel relaxed every time I walk in there. Very clean place and they are very professional. I don’t even have a specific massage therapist because everyone they have given me has been great. Highly recommendI have a new favorite therapist, her name is MINA, shes new and definitely going to be my go to everytime!

This place is terrible. We were members for 5+ years with no issues. Now, the appointment staff is rude and un-accommodating. We have not been able to use our services as often as we would like and they tend to role over. Now the math is not adding up and services we have paid for are missing. We have been promised an accounting of when these appointments were used, but receive nothing and not even a we will look in to it from the counter staff. In my eyes this boils down to stealing, and they couldnt care less. I recommend everyone steer clear. Spend the extra $5 for massage envy.

I have been here twice. My plus ones have also loved it. Great clean atmostphere. Love the sauna room and shower options. My go to is Joey, she is the best. Looking forward to going back very soon. Book an appointment ahead of time. Also look out for Groupon deals.

Today I had a 2 hour massage by Angel! I have missed his hands! He’s always professional and does an amazing job! Really sad he’s leaving! I will have to find another therapist who is just as good! I hope the county doesn’t go back into the purple so I can keep getting my massages!

There hours said open, when I called they said their open. When I walk in to see if they have an available time, the receptionist is literally on the phone booking an appointment, but feels the need to remove her face mask and whisper, sorry we are closed. It wasnt even 7pm. Mind you, the door was unlocked and all the lights were on and, again, she was literally booking an appointment. Im guessing the issue was me? Idk. Completely unprofessional and makes zero sense.

This place had to close during the pandemic which is understandable and during that time they continued to take my monthly membership payment. I tried to call them to see if it could be paused but the phone only had a voice recording that you can’t leave a message on and there’s no other way, that I was able to find, to contact them. My only option would be to report it as fraud to my bank, so I continued to pay it. Once they opened I Attempted to make an appointment, unfortunately they are booked for the next 2 weekends. My issue lies in the lack of communication. When they reopened they should have instantly started calling monthly memberships that kept them afloat while closed and offered those people first dibs on appointments. Instead I was left to repeatedly call to see if they were open or not and when I get lucky and find that they are indeed open they aren’t available any time in the near future. You should cater to those that paid you even when you were closed.

These negative reviews dont deter me. I see the negativity as simply the competition trying to smear this company. ESPECIALLY the ones posted by reviewers with10 and fewer reviews.I purchased gift cards and was greeted with nothing but professionalism. I saw 3-4 customers enter during my transaction and all appeared to be pleased.Im planning to use their services myself as well. More than happy to update you with my experience.

This place ripped me & my husband off with 145$ , this place is so unprofessional our appointment was at 8:00 yesterday & they take us to our room and it was not the room that we payed for then we come to find out that they have our room away so we reschedule for today & we missed for a family emergency, we call to reschedule & they said no that we’re not able too so they kept our money and didn’t refund or atleast reschedule us , please don’t go to this place it is not recommended bad customer services. Will never return to this place ever again

Wonderful place to get a massage! I have seen both April and Camara and they are excellent! Had my 1st infrared sauna experience and it was great. I feel refreshed and healthy.

I highly recommend the infared sauna. I was hesitant because I am not a big fan of saunas. I get claustrophobic, but the infared sauna is different. It was relaxing and you have complete control of the temperature. Cant wait to go again.

PROS: Clean, professional looking environment; pleasant front desk staff; sauna with Netflix entertainment. CONS: Masseuse wasnt great, despite my requests; water on offer tasted of awful tap.

Adrian is amazing and the desk staff are nice. They have pretty good hours and availability. They need to do a little more sound dampening, but relaxing and a good deal.

This location took really great care of my girlfriend and I on our couples massage. Definitely recommend Yvonne and Myrna! Also, treat yourselves and get the couples suite!

Very excellent 2 hour massage with sauna afterwards left me feeling refreshed. The robes didnt really fit me as a bigger person but still a great experience.

Great place have been there twice, just make sure you ask for a masseuse who does not talk to you if you want to relax (first time lady would not stop talking!). But sending time it was super relaxing!

Bad customer service!To make an appointment, I called 3 times. Left a message but nobody called me back. They put me on the waiting list and they were supposed to call me back about my appointment but nobody called me back again. So I called them but no apology.

I called and she said no shower available after the infared sauna..what sense does this make..none..if I get all sweaty..detox..it only makes sense for me to be able to get the toxins OFF of my skin and scalp IMMEDIATELY..otherwise what am I detoxing for.

This place was simply relaxing.. My therapist was April and she was great 👍🏽 I’d go back for the sauna. And a couples massage.

Took my boyfriend on a couples massage using a Groupon and it was not a disappointment! Staff was really friendly and the massage therapists were super knowledgeable!

Looking for real professional massage. With their sauna afterwards is amazing!! Ask for Sandra Hernandez air force veteran.

If you want/need a facial you HAVE TO come here and see Justin. He is the best. Very friendly and knowledgeable.

Great customer service and professinal therapists! Been going here for a year already love it!

Mykala is very rude she’s the worst message therapist there. She not very clean and she’s rude.

Came one time and was happy with the service and sauna.

I always look forward to going back! Just thinking about it makes me want to jump in my truck and go! lol

Yvonne is the best at repairing a destroyed back. I only trust her.

Always a great massage! Myrna, Vanessa & Fred a special thanks!

Susie is one of the best massage therapists around.

Best massages ever and great therapists

Had a great time to staff is outstanding!

Ahhhhhhhhhh.......great deep tissue massage!

Service is worth its weight in gold!

Great couples massage!

Enjoy my self everytime

Love it!

Relaxing

Enjoyed the facial.

Clean and professional.

Great massage

Relaxing place