This smoke shop is over priced. It has a very limited selection and the customer service was horrible. My brother and I were disrespected by the clerk and treated like our business was not welcome when we just wanted to buy papers. He was offended by the hat I had on because he must have been a bandwagon fan that hides behind the reputation of his Daddies favorite team and was acting like he was better than us from the moment I said hello to him. I even did my best to diffuse the situation and just talk business but he was persistent in being disrespectful towards us.We came to this smoke shop because it had five stars, but that was not a reflection of the Google rating that we experienced. They also did not have the product that I was hoping to buy. I bought an interior product even though I should have just walked out.Overall the selection was not that great and was definitely overpriced. All these other Google ratings must just be their friends trying to hype up his store because it truly is NOT A GOOD SMOKE SHOP and I feel bad for the local residents who have no other choice.
Just had to let everyone know that at smoke and dreams V&S shop Ive had a pleasure in doing business with for over four years not only the owner but Cameron and ally go above and outta their way to give you amazing service. I would recommend visiting this shop to anyone . Ive been to other mediocre shop and this shop caters to your specific needs . Their not just trying to make a sale.KEEP UP THE AWSOME SERVICE !!!
Dont waist your time !!! The glass is way overpriced, and very limited selection of rolling papers. The staff is abnormally rude, and very unknowledgeable. This place is LAME!!!!👎🏼
This is my go to place the Girls are nice and the owners a cool guy,good selection of juice and hardware,coils and mods.deals on juices. I drive 10mins to go here rather than the one down the street. When I leave a shop I like to feel like I got a good deal. I get that here!
Absolutely the best smoke shop in the IE! Not only high quality items and great pricing but the staff is extremely knowledgeable and straight shooters. Vic , Geo and the owner are great guys an are lively fun characters that don’t have that don’t BS and shoot you straight every time!
Cameron is very knowledgeable and understands what it means to deliver great customer service. Thanks!
Rome is as cool as his name!!!! Being new to the legal consumption, he took the time to answer my questions and educate about the product. Anyone that is willing to sell based on customer needs as opposed to just needing to look at the all mighty dollar, is awesome in my book! Ill be a customer for life with that kind of service. I look forward to using the product and being a repeat customer for as long as possible. I would say if you are wanting a full tutorial and or questions answered, this shop is the place.... I think Rome should make an on-line tutorial or teach the subject of Cannabis in schools. Thank you, great experience!!!!!!!!!!!!
Been in here a handful of times now and each time I have been provided with friendly customer service and been given knowledgable answers to my questions. Awesome customer service again today! I got all the help I needed and was able to buy all the things I wanted (and even some extras) for a very fair price. Ill be back again. This has become my favorite vape shop and is soon becoming a regular stop of mine. Store always looks clean, well lit, and properly stocked too. 🤩 A thank you to the Dream team that works the shop.👏
The owner and staff are all good people. They are friendly and cater to your needs. When you walk in you are greeted and get the feeling youre at a friends house talking instead of just being rushed to buy something. They Have a great selection and great deals for sure.
What a wonderful experience, my husband and i went in not really knowing what we were looking for the gentleman there ( rome) was just the absolute best! Extremely informational and friendly. Ive been a manager in retail and a customer service ambassador for over 8 years and man this guy just exceeded expectations for what customer service is. This is the best smoke shop in riverside. I highly recommend everyone go here and enjoy your experience.
Best vape shop in Riverside. Rome the owner of the shop is very knowledgable about his products and in general. Vic is store manager is also knowledgeable about their trade. Ive been going here since I quit smoking cigarettes 6 months ago and never looked back. Their prices are fair and and occasionally get good deals. Thank you guys for everything.
Great Place to Get your needs Fast and Friendly
Was fortunate enough to meet both Husband and Wife of the shop, very kind and knowledgeable people. Took great care of my girlfriend while she looked for what CBD treatments worked best for her. Highly recommended, in fact, I tell all my friends to go here!
Walked in to look for glass parts. The clerk was a knowledgeable, helpful and friendly fella. Not only did I find the glass parts I was looking for. But got a lesson on hemp products. And thier prices are very reasonable. I am making this place my one stop shop for my Smoke needs. Highly recommend them. 😊
This shop had a pod no other store seemed to have, great selection and fair prices. Sage you were great. Thanks for the laughs and your easy going personality!
Big selection, young lady at the front is super kind and helpful. Highly recommend!! :)Just from a glance I noticed plenty of:- nicotine juice flavors available, salts- disposable nicotine vape- mods- bongs
Rome the owner is super nice and knowledgeable. He helped my husband pick out a couple of vape cigs. He was super patient and taught my husband how to use them, change the filter and even how to fill them up.If you have questions Rome is definitely your man. He also has very nice friendly and helpful staff.
Had a great experience here, good prices on what I was looking for but more importantly the customer service is 10/10. The gentleman working there was very helpful, genuine, well spoken and very knowledgeable of his products.
Great customer service, extremely helpful, friendly, knowledgeable, good prices and good products. I Love the fact they check ID when using a credit card. Great fist time experience, definitely will be going back.
I’m new to the Vape world I noticed this place while driving by, and have now been here twice. I have to say I love this place. I was having issues with flavors, nic levels, and my tank. I’m pretty sure both times here I dealt with the owner and not only was he friendly he took the time to help me with each one of my problems. My most recent visit was so awesome it hasn’t even been a hour and I’m already leaving a review. I thoroughly enjoy the flavor recommended, my tank isn’t leaking and I appreciate the knowledge given to me. I have to say for any of my vape needs this will be my go to shop from now on. Thank you for helping me I 100% appreciate it, honestly helps me want to stay in the vaping world. Here’s hope I can finally give up the cigarettes!!!
This is the only location that Ive given a 5 star rating. Great customer service, knowledge and all. Top of the line products, good pricing for the quality youre getting. Clean and comfortable location. Highly recommend Smoke and Dream locale. Check it out for yourself; you will not be disappointed.
Excellent service. Rome took his time with me and my many questions about merchandise. He knows what he’s talking about. I came away most informed.... satisfied. Great job Rome
Rome was awesome!! Helped us out.Store is clean and with a nice variety of smoke accessories
Love the selection at this shop. Staff is knowledgable about vape devices an products. Wide variety of water pipes an regular if you guys are smokers.. An my favorite is the quality kratom they carry. If you havent stoped by here your missing out..
Went in with a bit of information on vaping CBD that I have been looking for my dad to begin taking. Rome is very knowledgeable on this subject and helped me with a selection of CBD cartridge, battery combination that my dad can use without too much fuss. I will definitely be a returning customer. I highly recommend this shop.
What a refreshing experience! Best little smoke shop Ive ever seen. Decent selection of off the wall items that are hard to find. Great customer service 👍. Highly recommend this shop! Thanks for the great service!
You just don’t find customer service like this anymore. Rome keeps it real and is knowledgeable about his products. Not like other vape stores that will just recommend the expensive stuff. He recommends what is right for you!
Best smokeshop in RIVERSIDE!!! great quality products and customer service! OWNER REALLY TAKES PRIDE in what he sells unlike most smokeshops that sell garbage ... awesome selection of glass at PRICES THAT CANT BE BEAT!!! def my go to shop im sure it will be yours too
Seriously best vape shop in the IE. High quality products , huge selection . Amazing customer service . My only suggestion . Please open on time . I come often upon open “10am” and then have to come back or wait for someone to open shop….
BEST SMOKE SHOP!!!!My girl and I walked in only expecting to window shop,but Victor pointed us to a couple pieces and was able to help pick out a VERY late Valentines present!! Well be coming back again soon
Love this place! Love what they carry and the people who work there. Definitely my go to.
Amazing place. The owner (sorry, didnt catch your name) is a awesome guy. Honest. Straight forward and gave great advice and recommendations. This will be a place I frequent for sure!!
Grateful great place good prices and the guy behind the counter is a ball of joy his presence is joyful thank you
Honestly such a great experience!! Excellent recommendations, no pushy sales people, good prices, the owner is fantastic - support local business and definitely check this place out!!
Best smoke shop love the consumer service there always friendly and very informative
The owner is super friendly and helpful. He will answer any questions you have to find you exactly what you are looking for!
Great prices and the staff is really nice. Their prices are good which makes their inventory hard to get what you want sometimes which a good thing to try new flavors.
Wonderful costumer service , best product very professional shop loved my experience Rom helped me he just know exactly what you want , you will walk out 100% happy :) I Highly recommend this ShopThank you Rom for the Perfect costumer service
Mans knows his stuff and all things vape related. Took the time to explain how different Vapes work and also let me smells all the flavors I wanted before I made my choice. Ill be shopping here for all my vape related products from now on. Highly recommend.
I tried vaping to quit cigarettes in 2011, didnt work, market has evolved alot since, went to Smoke and Dreams early friday morning, awesome guy there he tried to steer me to some nicotine replacement sticks that are more like a different version of a cigarette, in order to save me some cash, but i opted to spend more to get a smok kit with baby beast tank, he set it up filled the juice told me to wait 10 minutes then start at low watts work my way up, Coughed my brains out! Once i got home i had to get ready for work, took the vape with me, still couldnt hit it without coughing, got home around 3am laid in bed watched some you tube videos about the product i bought, and 20 min in i could take small hits with decent amount of vape, THE TASTE IS AMAZING, it feels better, way better than a cigarette, Vanilla Custard Tobacco Juice, 6mg nicotine, im on day 2 and have smoked less than half the cigarettes i normally do, day 2!!! The transition is tough, but this shop knows what you need, If you want to quit cigarettes this is the place to go, ill be there monthly, with the $$$ i didnt waste on cigarettes!!!
Great shop for all your cbd needs. People there are very friendly and knowledgeable to the products they sell.
Hours not correct
Love this shop.. Always got good vape juices, mesh coils an bomb kratom.. (Super green)If you havent checked them out i suggest you stop by..
Love this place. Good prices, great customer service & their open pretty late. Highly recommend!
Its like seeing old friends! They welcome you with smiles and a helping hand. And Victor is a doll!! Is very helpful and knowledgeable.
Thank You, Great Customer Services. Didn’t have what I was looking for but he informed me of where to go. Very helpful and informative.
It’s a nice shop and I really liked the friendly service. Will definitely come back.
Rome and sachelle are the best. Friendly, knowledgeable. Always stocked up. Love this place
Great customer service. Courteous and educated about their products and inventory. Fair pricing 👍
Im giving them 5 stars for having my increasingly hard to get salt nic in stock and the intelligent conversation I had as well.
Most vape shops a filled with a bunch of douchebags that dont care about you but the guys here are super friendly and super helpful, by far the best vape store I have ever been to.
Its a clean and well stocked shop with fair prices. They also have a nice selection of glass.
Customer service was excellent and staff knows the products well. Will definitely return to this spot.
Great place Amazing staff always have or we’ll get what I want
IVery helpful didnt get the guys name but very experienced he knew what he was talking about I definitely will make it my go to vape shop
Owner is really cool and helpful.Even gave me me some juice to sample before I bought it.
Good place to go the salesman was very knowledgeable Im a beginner in vaping and he explained everything in detail
First time here. Got a great deal on vape juice. Definitely will come back!!!
Very happy with the staff ! My go to place for my vape products
Great selection and the staff was really helpful.
Always have the best prices and friendly staff. .
Great customer service! Very friendly and great prices
Excellent service, a lot of product choices. Go check them out.
Best prices amazing service love this place!!!
Rome really appreciate your time and help directing me to the appropriate pain management and regimen.
Best prices Ive ever seen
Nice clean organized shop and great customer service
Great place! Rome is a great guy! Always helpful!
Great selection! Best customer service!
Great selection of 0 nic vape juice
Awesome place to buy ur things to smoke out off .
Great vape shop very knowledgeable and helpful
Beautiful products, super friendly employees
Great place, employees are helpful and kind.
Great customer service, very helpful
Great service, very helpful, and knowledgeable.
Lots to choose from and the guy was super helpful and informative
Attentive and ready to get what you want.
Best around. Kratom is amazing.
Really nice and great prices
Excellent service and prices
Good place. Cool people
Great selection and great prices
Very friendly and lots of selection
Cool store dope selections.
Great personal and products
Great People, Educational and Helpful
Victor there is awesome!
My personal favorite
Friendly staff