I recently visited Panache for a Blow Out, and I am beyond impressed! I had seen a post on social media about a Wednesday special for Blow Outs and decided to check their website. To my delight, they offer Blow Outs every day, not just Wednesdays! And at half the price of Dry Bar, the experience was phenomenal.I went in on a Friday morning and was greeted by the friendliest staff. They offered me water, coffee, tea, or bubbles, and I was seen right on time. The blow out started with an anti-stress treatment, which included a 30-second chair and scalp massage with soothing aromatherapy oils. The hair wash chairs were incredibly comfortable, and I enjoyed a double shampoo followed by another relaxing scalp massage with the conditioner.The blow dryer wasnt too hot, and my blow out was finished in just 40 minutes. The salon had pleasant, upbeat music playing, and I left feeling ready for the weekend. Booking online was a breeze – just choose your service, day, time, enter your credit card info, and youre all set!I cant imagine washing my own hair again while Im in town. If I could give Panache 10 stars, I would! Highly recommend for an outstanding experience.
Love everything about panache! Having received many haircuts from this staff. My wife has even brought me in for a massage, pedicures and a hydrofacial. I must admit it, my wife was right, what a game changer! 10 out of 10 would recommend panache. They do it all, their work speaks for itself, but their commitment to our St. Augustine community is what separates them from the rest! They are so involved and care so much! The best.
Yesterday, I had the most incredible facial experience at Panache Salon & Spa with Lisa! From the moment I walked in, I was greeted with warmth and professionalism. Lisas expertise and gentle touch made the entire experience so relaxing and rejuvenating. What I liked most about my salon experience was how Lisa personalized the treatment to address my specific skincare needs. She took the time to understand my concerns and tailored the facial accordingly, leaving my skin feeling incredibly refreshed and glowing. I cant wait to book my next appointment at Panache Salon & Spa!
I had a deep tissue massage with Jordyn this week. I have had a very persistent issues with both shoulders and she did a fabulous job of loosening up the tightness. She was excellent at explaining what she was doing and why she thought it would help with my specific situation. I have already noticed a great improvement in Mobility and strength and I have been sleeping much better. I cannot wait to come back!
Ive been going to Panache an Aveda salon for over a year. The stylist at the salon are excellent. I go to Thomas, and he is fantastic!! My hair color and cut are always incredible. If youre unsure about what to do with your hair Thomas, can give you great guidance. Once you have Thomas do your hair, you wont be able to have anyone else do it, his scalp massage during the service will literally put you to sleep. I cant say enough about how great of a job Thomas does with my hair.
I had a hot stone massage with Kristen and I enjoyed every moment. Kristen was very sweet and made me feel comfortable. The ambiance & music was so soothing and relaxing. I will definitely be a returning customer and let others know about my amazing experience!
My wife and daughter are clients of Thomass and she referred me to start getting my haircut cut and styled there. So I went on their website and looked through all the stylists profiles and based on that I chose Sarah. Im so glad I did. Sarah is an absolutely AMAZING Stylist. When my appointment was over she explained and helped me pick the right products for my hair. Honestly, half way thru my appointment I had already decided to book again. Panache is the place to go if you care about your hair being healthy and styled properly. Definitely recommend hopping on their site and booking an appointment.
I had not been to Panache for quite some time, but it was just as bad as I remembered. The salon is too big, too busy, and way too fragmented. The best thing they could do is put the products in a completely different area than by the check-in. There is always a crowd with everyone talking at the same time, and it just makes you want to leave. A visit to the salon should be relaxing not frenetic.
Kayla is my stylist and I feel fortunate since she does me up right. I travel from Pittsburgh as often as possible to have her do my hair.The shop is clean, all workers are professional and friendly
During my vacation in St Augustine, I decided to treat myself to a facial and found Panache a short walk from my condo.I had a Vitamin C facial, derma-planing and brow waxing. Lisa was great! I highly recommend her and the spa. Very friendly staff.
I usually have a good experience. However, I scheduled an appointment for my adult son while I was there in person for the following Friday. When I arrived, they had no record of the appointment. They did fit me in with a different stylist 2 1/2 hours later.In addition, I tried to call the previous day to schedule another appointment for another one of my sons and the voicemail said to text and someone will return our message. I texted yesterday at 11:58 am. I never heard back from anyone. When I arrived in person they said they lost power and didnt check their messages until the next day.
Aveda product salon, they do not participate in the Aveda reward points program.Upscale salon offering many services. Appointments are recommended, few walk in appointments are usually open.Love my stylist, Sarah!Luxury extras include massage chairs at hair wash station, relaxing room for waiting between services.
So grateful to find Stormie - she has been a pleasure to work with and love that shes a listener with great recommendations . It took a minute to find my stylist after moving from Virginia . Thanks for the color and cut Stormie .
I love getting my hair done there ,have the best guy,and my hair is done everytime to my liking. And we have the best talks. Love it, I recommend it. Thanks
COLLEEN SLAYED MY HAIR. I don’t think I’ve ever been so happy with a hair cut- it’s like she read my mind and knew exactly what I was going for.Everyone there is super nice and professional, they have little biscuits and tea, and you get a hot towel and scalp massage even on the most basic hair cut. I’m super happy. Thank you Colleen!
Donna is AMAZING! She gave me the best facial I ever had. Also she does my lash lift and tint. I am obsessed. She is the so sweet and professional. I would highly recommend her for facials and lashes!
Thomas is always wonderful with my son! He has sensory issues and Thomas is patient and funny and gives him a great cut.
Had a haircut and style, blow dry. Not thrilled with the layered cut, but it will grow out thankfully. However, I had not looked closely at my receipt for a few days, but when I did I noticed a $3 charge for Environmental Sustainability ! What?!!! This place is pricey enough, as a customer I do not appreciate an extra fee. And I might add, this was NOT disclosed to me at check out, so I had no opportunity to reject this added fee. That is not right.I will not go back.
Stormie was fantastic, so kind, and really listened to what I wanted. Any staff I met during my visit were friendly, and the entire salon itself was clean and inviting.
Ive been going to Panache for hair cuts and style and pedicures for over 10 years. I currently go every 6 weeks for a perfect color and style. Ive had different hair and nail professionals over the course of my decade with Panache, but they are always friendly, professional, and highly skilled. Lately, Ive been going to a highly skilled massage therapist at Panache, who is helping relieve nerve and sciatic pain. If you are looking for the best salon experience in North Florida (possibly all of the state) then look no further than Panache.
I booked a 1 hour swedish massage with Amanda (I think was the name of the masseuse but cant remember exactly). She was amazing and took her time. I was so relaxed. I highly recommend doing the aromatherapy. When I go back I will book for 90 min. rather than 60. The serenity room (waiting room) was peaceful with complimentary tea, coffee, wine, sodas, etc. and snacks. Wonderful experience. I would like to try other services here in the future.
The staff is very friendly snd accommodating. Love the Serenity Room. The chairs at the sinks are so much easier on my neck. A wonderful experience all around.
Panache is truly a marvelous salon! It is beautifully appointed, with a wonderful serenity room that provides a relaxing spot during the wait times of your service. Stormy is a fabulous stylist! My extremely thin, sparse hair has never looked so good! My color is vibrant & long-lasting. If you’re looking for a truly pampering experience, you’ll find it at Panache!
I cant say enough good things about Panache and the welcoming staff. I got highlights and hair cut from Megan-Leigh - she was incredibly thoughtful and professional. I absolutely love how my hair looks and cant wait to go back!
Leanna did an amazing job coloring my hair and taking it super short for me! She explained the color process we were doing to get rid of the brassiness and to work with my natural color, instead of trying to cover it. She was very thorough and precise with the cut and she concentrated on all aspects of the process. I appreciate that level of expertise as it results in a great hair style! I can not stress enough how much I love the color and cut! Thank you, Leanna!
I had an amazing Vitamin C facial with Mandy. She provided a thorough and luxurious facial. At the end she recommended some products appropriate for my skin type.
From the moment I called to make an appointment, I felt welcomed. I was late to my appointment, but they still fit me in, and Kara was wonderful! I am salon shy, and was very nervous about getting my hair cut, but she was very careful and made me feel relaxed. I love my hair!!! I think I’ve found my salon!
Fantastic place to get your ears lowered! The crew at Panache are always very nice and the atmosphere is very chill. I look forward to my regular visit. I have my pick(Dorian) every time but Ive used many other stylists and have never been disappointed. Its fantastic!
I walked in a disaster and walked out a blonde goddess. Shout out to Megan Lee for fixing my disaster of a head - I feel like myself again!
I had the most amazing facial done by Lisa Landillon. She is so friendly and welcoming and did such a fantastic job. I have very sesitive skin and i feel so rejuvenated and relaxed. Will be coming back for sure to do another with her. Thank you so much Lisa for the wonderful experience!
This was my first visit and Courtney did not disappoint. I love the color she chose for my hair and the cut is fabulous. Donna waxed my eyebrows. Quick and painless. Did I mention the massaging hair washing chairs? Wonderful place. Will definitely be back
Such a great experience from beginning to end. I experienced a hair cut, massage and facial, all of which were amazing! Panache is going to be my one stop shop for everything beautiful!!!
Honestly my stylist was super sweet and did a good job but I was charged nearly double what was estimated to me at the outset and the highlights were not as prominent as when I’d had it done with another stylist months earlier for half the price. Unfortunately, unless someone else is paying for me.
Wonderful experience at Panache! It is an elegant salon, dedicated to guests comfort. Upon arrival you are escorted into a beautifully appointed, quiet and soothing room, offered an array of beverages and snacks while waiting to be called for your appointment. I had Aysel do my nails and the vibe in the room with the other nail techs and guests was fun! Lots of laughter and great conversation if you were inclined to join in or a quiet corner where you could relax and enjoy your Mani/pedi. I was expecting pricing to match the modish, decorous, lovely experience Panache had to offer, but was pleasantly surprised to find prices equal to the plethora of walk in salons you’ll find up-and-down A1A in St Augustine.
I love going to panache. They are conveniently located next to Publix and Starbucks on Anastasia island. The Stylist are very talented and never disappoint. They also have a beautiful serenity room with a peaceful atmosphere and drinks and snacks to enjoy while you wait.
Loved this experience - Kayla was amazing! The entire staff was so nice and the environment was perfect.
Angelika is a wonderful young lady who is very professional and does a fantastic pedicure. I so enjoyed our conversation. I will definitely book with her again. I recommend her highly. Donna waxed and tinted my eyebrows. She did an excellent job. I would also highly recommend her
A comfortable, clean, friendly environment. Dorina is a gifted artist with a skill that always exceeds my expectations!Not only do I have a talented professional, I have gained a wonderful friend!
Megan Leigh is a LEGEND! I have never felt as beautiful as I did after she was done with my hair. I had no idea what I wanted but she knew just what to do with the cut and color. I couldn’t stop staring at it. She and her work are so amazing and deserve recognition. I felt like I was chatting with a beautiful friend that I had known for a long time. I will definitely be going back. I wish that I would have known her when I got married over a decade ago, I felt prettier walking out of the salon than I did on my wedding day! As a bonus, my husband REALLY loved my new look! 😉
My first time getting my hair cut and colored there was fantastic. Everything from the serenity room, being greeted, the entire experience was amazing. Stormy cut my hair and colored it. She did a fantastic job. Listened to me and made a few suggestions. Glad I listened to her. My hair turned out great. Thanks Stormy! Hope to see you soon.
This place is like a little piece of heaven. The staff make you feel amazing. Its a relaxing atmosphere and Ive never had such warm and friendly, professional service. They make you feel refreshed and feel like a new person when you are done . If youve never had a hydro facial, you absolutely need to treat yourself to one. I love their products too. ❤️ Angelica has done my nails and she does this to perfection. Mandy did my facial and she is absolutely amazing at this! Love these ladies. Staff there, in general are very sweet and professional. 🤗
My mother- in-law and I made a level 1 appointments (hair cuts).Stormy gave her a cut and Kat gave me a cut. We both were VERY HAPPY with our hair cuts ✂️, and finally found a hair salon that take pride in what they do. If you are thinking trying them out you should.
I love Panache. It took me a bit of time to find a hair salon that made me feel amazing. The staff is very nice and the stylists Ive had so far have been great for my cut and color needs. They have stylist tiers so you can match your needs and budget to the mastery of the stylist. My personal favorite is Megan-Leigh! She is AMAZING with color, cuts, styling, and loves her career. It shows through in her work.
This Aveda Salon & Spa in St. Augustine is AMAZING! My hair gets a base color and blonde highlights. Sometimes I get lowlights. So the formula is not always the same. The stylists take time to listen and understand my needs before formulating the color. I also love how my hair is styled at the end.The Serenity Room is fabulous. It has relaxing music, Chex party mix, M&Ms, biscottis, coffee, Aveda tea, sparkling water, and champagne.The shampoo bowl does not hurt my neck and the chair has a leg lift massage option.Special mention about Lucero because she is an expert with color and goes above and beyond with a thorough scalp massage and includes essential oils with the hot towel wrap. ❤️
I had a haircut with Kara. I was welcomed by the reception staff, offered a beverage, had my shoulders and neck massaged, had a lovely hair wash, walked out feeling beautiful. Thank you! ❤️
Everything about Panache is fantastic. All the staff are incredibly talented and welcoming. Thomas always does an amazing job with my hair. I also really appreciate the events Panache puts on for the community!
Excellent services. Each team member is so welcoming. Every person leaves looking beautiful. I’m very satisfied with Colleen. I would highly recommend this salon.
Courtney did an amazing job with my cut & color!
I had my hair done with Amelia today, she did an amazing job! The salon is very clean and I felt very safe there with everyone wearing masks and cleaning as clients cycled through. The staff is extremely friendly and I’m so happy with how my hair looks and how reasonable it was. Definitely recommend!
I got the royal treatment. It was so nice. I laid back in a massage chair while getting my hair washed and had a scalp massage too. How relaxing! My haircut was perfect.
Hmm...Ill try to be objective, keeping in mind that I factor more into a salon review than just the haircut. First, the stylist did a great job. My sons cut looks great. It was a pretty simple straightforward cut, nothing fancy and no highlights or layers or anything. The wait was not long. The stylist was not talkative at all, according to my son. The cost of the cut was $34, and $40 with the tip. So the goal of getting his hair cut was accomplished. Nothing more, nothing less. Will we go back? No, unless like this time, our regular stylist isnt available. The stylist we usually go to charges $15 (which I know is low), so i pay $25 with tip, she is super personable, and she does an amazing job. Perhaps Im cheap, but I just think $40 for a simple boys cut is outrageous.
Booked a last minute appointment for a haircut and had such a wonderful experience. I appreciated that all stylists and clients were wearing masks and there was a waiting area outside so that too many people werent crowding areas of the salon. All the nice details - aromatherapy scalp massage, massage chair while getting my hair washed, hot towel - loved all of it. I was only in town for a wedding, but if I am ever back in the area, I would definitely come back to this salon - highly recommend!
This was my first time trying out Panache. I was lucky to have the wonderful Amelia as my stylist. She was friendly, professional and did an amazing job guiding me through a new hair cut. The staff there were on time, accommodating and incredibly friendly. I highly recommend the business.
I was in St. Augustine for vacation and needed my hair trimmed. I’ve been growing my hair out from a pixie cut that I’ve had for over 20 years. Amelia is the best!!! She gave me a wonderful trim and she was incredibly friendly!!! I’m considering traveling over 3 hours away from where I live just to have Amelia do my hair. She is excellent!!!
I love this Spa, my stylist Kayla is AMAZING as well as the entire staff! I always look forward to the massaging shampoo chairs and the most relaxing tranquility room.. Definitely a nice experience every visit!
5-stars for Panache for sure. I was lucky enough to get fit in for a massage yesterday at the last moment within a few hours of calling. Went in feeling sore and had a tension headache I couldn’t shake. Left there feeling refreshed. (Almost fell asleep during the massage for that matter.) Truly a great experience! Everyone is always professional and positive.*But that new addition tho … just stellar. 🙌🏼Highly recommend to treat yourself.
I just had my first deep tissue massage at Panache on Saturday and it was phenomenal. My masseuse Kristen listened to where I had specific knots and managed to get ALL the tension out of my shoulder for the first time in years. Ive had other massages elsewhere and they usually get some of the knots and the tension returns in a few hours or the next day. Im still not sore and its Monday! The spa rooms are quiet and dimly lit so you can just nap like I like to. I also get my hair cut here regularly, and Ive had a few different stylists over the years and am never disappointed. KD is a vivacious perfectionist who is good at both short and long cuts. She makes my flat straight hair have volume and shape and I love it! She books up quickly though so she isnt available last minute.
Got a blow out and a hair cut with Tonya. She got exactly what I asked for and it was perfect. Amazing layers. Totally loved the cut and the blow out. She is amazing and so cool and upbeat. I have found my new hair person. Thank you. Tonya. So many more kli the. Just five stars.
It was my first time with Tonya for a mid-length bob and highlights. She did an amazing job! I could not be happier and feel like a new person. Panache is always amazing, but they also have massaging shampoo chairs and the combo between having someone wash my hair while getting massaged was heavenly.
I ❤️ how I can book a mani or pedi and actually get it at the time I booked it, with the person I booked it with! Unlike the other nail salons in town. Hair appts yes that is the norm but not with Mani/Pedi. Also the technicians are much more gentle and careful at Panache. It is worth the extra money paid because you are getting a far superior experience and result. Also I love my hairdresser Megan Leigh!! Great honey blonde highlights and haircuts. She listens and is very good at what she does. Very happy with Panache. A great experience every single time. Highly recommend!! 5 stars 🌟
I was able to schedule a last minute (
I dont usually offer reviews but I am so very happy with the services I received yesterday at the Panache Aveda Salon at St. Augustine Beach that I had to share. Specifically, my stylist Crystal, provided an excellent experience - she listened, she asked questions, and she went out of her way to get it right. I am new to the area and was apprehensive about going to someone new (I know, weve all been there) but Crystal and the staff at Panache were incredibly professional, especially with the challenges COVID-19 has imposed upon business. The salon is spacious, clean, and all did their best to be welcoming while observing mask and hygiene rules. My color came out beautifully and I love the style. Thank you!!
First visit today, and wont be going anywhere else! Receptionist was kind and bubbly, and the salon was peaceful and relaxing. Kara was very knowledgeable and knew exactly what I wanted, despite my ability to clearly convey. She was also very kind, and I enjoyed our time together. Dorina gave a fabulous and relaxing experience as well. Im so glad this salon and spa has so much to offer, and I will be taking advantage of all of it!
By far the best salon Ive ever been to! Great color and cut every visit and I am able to fully enjoy every comfort available from the quiet of the serenity room during processing to the massage chairs at my shampoo. I especially love my stylist Sara as she makes every effort to accommodate my schedule.
Kayla was amazing! She was great with my daughter and gave her the most adorable haircut! We actually live in Palm Beach and will be coming back to see her :)
I had an amazing experience with Kayla. We just moved to the area, and finding a stylists is always so daunting. Kayla, took her time talking with me about what I wanted, and did a fantastic job. I love the cut, and my two daughters said they want their hair cut the same way when I got home 🤣.
I went to Panache May 27 and was pleasantly surprised at their efforts to encourage social distancing and make sure people entering the salon did not have symptoms of Covid 19. They took your temperature, had you complete a questionnaire regarding symptoms, had you wash your hands at a hand-wash station, and required clients and staff to wear masks.Elizabeth, who has 8 years of experience and is new to Panache, cut my hair. She did a wonderful job of listening to what I wanted and asking questions. The cut looks great.
I originally found Panache for waxing. Donna is an excellent aesthetician. The spa area is very calming and lovely. The offerings at Panache are all-encompassing, from waxing, facials, nails and hair. The prices are reasonable. The products available are the highest quality.
Mandy does my lashes and she is amazing. Her work is beautiful. She is professional and a joy to be with. An hour on Mandy’s table to get my lashes done is one of the most relaxing experiences. And most importantly my lashes look amazing. They look like my own lashes but long and beautiful. I get compliments on them all the time. Thank you Mandy! 😁
I went for the first time after trying 2 other stylists in the area. So happy with the service I was provided by Colleen. She absolutely nailed the color and cut that I wanted and needed.
Meghan Leigh is a fantastic stylist, both with cuts and color. The salon is welcoming and pleasant. Love Panache!
My wife and I have been faithful customers at Panache for about 9 years. My haircuts with Angie have been great as have my wifes with Lucero. Also, my wife completely enjoys her hot stone massages with Kristin. We appreciate the kind and gracious staff every time we come to this salon. The service is impeccable! Keep up the good work. And please dont ever run out of the cucumber water!
Always on time, professional, top quality services hair, nails and massage
The scalp massage during the wash was luxurious. The products used were great - not heavy/felt good in my hair and also worked. The stylist knew what they were doing with my curly hair and let me be me, ie. didnt make me talk and let me just rest and be pampered. :) Thanks Phili.
In the past month I have had my hair cut and colored by Carissa. I am growing out a pixie and also letting my gray grow in. Carissa took the time to understand exactly what my goals are. My cut is perfect and the silver color she weaved through my hair is beautiful. I recommend her highly to anyone looking for a new stylist. And even better, she is a very beautiful person.
I’ve been getting haircuts from Mario for several years. He is the greatest. Also Marilyn did a superb Mase dish massage. Best I’ve ever had.
I received services from Megan Leigh for a balayage. She performed my balayage around a year ago and it was fine. This time, my balayage was not to my satisfaction. Brassy orange with the strand right in front of my face. I didn’t take a good look until I got home and saw it close up in the mirror. The whole weekend multiple people asked me what’s wrong with my hair. I reached out to the stylist and she said “I apologize, I can try to fix it. And she asked me not to contact her directly and to contact the store. I did just that. I reached out to the store and the head of customer service, Pat, called me back. I asked if the stylist felt comfortable fixing it or if she recommended someone else (the stylist herself said she would send me to someone else). Pat said she would ask and call me back. Pat called back and said only Megan would fix it. When I asked if she felt comfortable, Pat said that “no she did not feel comfortable doing it”. I asked if someone else would in the salon and she said “no”. So I asked her what she recommends in this situation and she said “you can find another salon. Don’t come back here again”. I asked if I can speak to the owner and she said the owner asked her to call me and “no”. She proceeded to hang up on me in the middle of my sentence.I at least give them credit for refunding some of the charges.
Always a wonderful relaxing experience. Tonya is wonderfully gifted and never lets me down. Also, coming back to salon in nearly six months, I felt safe and protected because it was obvious that the staff took mine and their own safety seriously. From the hand washing station at the door, to the screens between the stations, Panache has gone above and beyond.
The salon is clean and up to the COVID-19 recommendations. They also take your temperature and require a mask (give you a mask if you don’t have one) before they let your stylist know you have checked in at the front desk.The prices are up to par with other upscale salons. Very friendly, accommodating and professional.
I’ve been enjoying this salon for over a year now. Louis is my stylist and he does an amazing job on my hair with cuts and color!
Stormie is phenomenal! First visit best haircut of my life and second visit striking color with plant-based products good for your hair.
I have been a Panache customer for several years for mani/pedis, hair cuts and coloring and massages. It has always been a very pleasant experience with quality service and products. The staff are always working hard to make sure that you are very pampered on your visit. I think that the price is reasonable for the level of service that you get. My friends and husband know to get me Panache gift cards for special occasions.
This was my first time in Panache and I really enjoyed it! Lindsay is a really great hairstylist, she took the time to cut my hair and it didn’t feel rushed.. the place is clean and had a relaxing atmosphere.. I’ll be coming back again ;)
Sarah is wonderful. The whole staff is very gracious and talented.
I did not have to wait for my appointment and my stylist cut my hair just as I asked. Im very happy with the way my hair looks now. The hair washing chairs are massage chairs....an added bonus. Price was reasonable.
I called to make an appointment for a pedicure. The receptionist was helpful, friendly, and efficient. I arrived a bit early for my appointment and was offered water; nice waiting area, those leaving seemed very pleased with their service. All of that was encouraging. Fifteen minutes past my appointment time I told the receptionist that I would not wait any longer and left. If this wait was unusual, someone should have checked in with me and told me what was going on. As no one seemed to notice or be concerned that I had been waiting long past my appointment time, I guess it is typical and accepted.
This was a Bachelorette weekend for my BFF. 8 of us had a combination of facials, manicures, pedicures, and massages. Michelle was wonderful to work with over the course of planning and preparation and made accommodations for all our needs. The Serenity Room was perfect for our group. What a relaxing day. Carly, Thomas and the rest of the staff were all awesome and super friendly too. Highly recommend this business.
I have been reluctant to have my hair cut for a very long time and it was basically down to my waist and was thinning, gray..basically I had everything going wrong but Thomas at Panache is a genius and transformed me! My hair looks incredible, is getting healthier by the minute and has shaved off years from my appearance!!! Love Panache and Thomas! See you every 4 weeks for the rest of my life!!
I am always impressed with my experience at Panache and the skills and helpfulness of their staff. My haircut by Kayla this morning exceeded my expectations- I truly appreciate the care and creativity of her and all her team members. I will be a life long client!
Had a haircut by Eliza. She was wonderful! Helped me decide on a style and provided a great experience. The cut is great. She is a happy and positive person. The salon and other staff members were welcoming and relaxing.
Great salon. Been my go to salon for over ten yrs.
Loved that you required everyone to wash hands, wear a mask and have their temperature checked before entering the salon and required everyone to keep their masks on the entire time spent inside. I felt very safe and appreciate the extra effort to make sure everyone was protected to the best of your abilities, thank you! Service, of course, was excellent as usual too!
Stress Fix Massage with Samantha was incredible! Felt like a new woman when I left. Will definitely get this massage again. It was perfect!
This was by far the best experience I have had in my lifetime!!! I just wrote a long review on the survey they sent to me, so I am not going to re write it all but I will just say…. GO! It was heavenly! The stylist was a perfect match for me. I used their service provider matchup on their website, and was extremely pleased either the match that is made!
Went here over a week ago. Apointment was for 1PM, my person was not available until 2. Didnt bother to call or do anything, upon arrival I was told Shell be another hour. I inquired further since I made this appointment weeks ago and said that the person she was working on was schedule 30 mins before me for a hair color.. and that it was an overbooking. Basically told me I could either wait outside or reschedule (Yes, lets wait where its 100 feelslike outside because no one could bother to call..)I live over an hour away from this place. So the fact that no one up front saw this as an issue and they basically just said sorry, was disgusting. The upfront people lack people skills when things get heavy and Ill certainly never go back to this place nor suggest it to my family or friends.Then comes the actual appointment. Woman left for 25mins during putting foils in to talk to another stylist. Saw them laughing and joking while I sit here waiting.. after being an hour late already.Went to pay, way over the price I was told initially, stylist said Oh yeah we had to use more product than we thought. Normally youd tell your client this since its a difference of 100 dollars vs 200.Tipped nothing because from start to finish I felt disrespected, ignored and like a third class citizen. Insane how this place stays in business.
Megan Wood is fabulous! Not only does she do wonders with my hair, she’s so much fun to be with. My time with her flies by.
Horrible service, ruined my hair, did nothing nice, didn’t listen to what I wanted cut and butchered it, I would never go back and then charged me $260 and did even blow dry my hair, worst salon I’ve ever been to!!! I look awful!!!!!!
I had a Hot Bamboo massage with Sterling and it might have been the best massage Ive ever had! I could literally feel the heat and the pressure from the bamboo rolling out and smoothing out my muscles. I am very active and have very tight muscles so it takes some work for me to get good relief from a massage. The heat, bamboo, and firm pressure Sterling applied were a magical combination. I HIGHLY recommend!
Panache offers such an elevated experience. From the massage chairs while your hair is washed to to aromatherapy style products, everything is thoughtfully considered to deliver a wonderful service.
Walking into the salon is a relaxing experience. The staff goes above and beyond to make you feel comfortable, and Huey gave me a wonderful haircut! Great salon!
Stormi did an awesome job with my hair! I don’t get it done often but she gave good detail on all the terms she used in how to do my hair!
If you want pure perfection then Panache is the place. Ive been going to Panache for over 6 years and Im always delighted with the outcome. I get compliments on my hair a few times a month. As you can imagine, its an ego booster. Yes, Im very happy with the staff at Panache.
Received a gift certificate from my loving grandchildren. What a wonderful experience. Sterling gave me a Swedish massage that was awesome. Mandy and I discussed a in-depth facial as opposed to a mircodermabrasion treatment. She did a wonderful facial but in retrospect i think I would have enjoyed the results of the mircodermabrasion more. Felt relaxed and refreshed after both. The staff were so nice. What a great day!
Great experience at Panache and no complaints. Nice salon and I was told they are extending it. Love my hair cut which was done by Leana and would definitely go back. A nice receptionist staff too. Thank you!
I am consistently impressed with Panache- relaxing massages, fun/creative SNS manicures and impressive color and hair cuts. I am looking forward to my next appointment!
In May before my college graduation I had full highlights and low lights done on my hair at Panache. The experience was good minus the front desk ladies but over priced. Last week I had my hair done (I asked for the same) but the stylist did partial highlights and less toner (basically a touch up) but I still paid the same price.. when asked to clarify the front desk was not very helpful. I got my hair previously done in Orlando in a salon in Winter Park (Capricci Ricci Salon) for the same price and MUCH better service. The staff are more welcoming and you get exactly what you want. I recommend making the drive to Orlando!!
As always greeted with a smile and welcomewords.JulIana did a remarkable permanent and with her very professional talent styled my hair beautifully. It is a pleasure to be at Panache and treated to a deluxe salon experience.
I have been going to Panache for about two years. I have been satisfied with the service. Recently, the price of hair cuts increased to $65. I didnt pay that in Boston. Sorry, but I need to find a more reasonable place for a simple trim.
Colleen is certainly a shining example of hospitality. Ive been coming here for a while and this is the first time someone took extra time and attention to my needs. Definitely an asset to Panache.
I was pampered from the time I entered Panache until I left. I loved every minute of it. The front desk was awesome! Both Meagan and Angelica were perfect. Michelle was remarkable as well. Cant wait to return!
When I walked in the door I immediately felt that Panache was doing everything possible to offer a safe service among the current COVID-19 pandemic, it was so pleasant and unique to experience a company who goes above and beyond for public safety. Everyone was very friendly, lively, with great energy, and I love my haircut!
Had a great time.. the ladies up front friendly and ask if I wanted a freshing beverage . Then I had a 90min Swedish massage done by Kristen who was fabulous, then after got my haircut done by Chel the experience was definitely Panache style. I will be telling my friends to make appointments when they come into town.Best in St.Augustine .
I apparently had an appointment I forgot about with all the personal issues I’m going through. Panache sent 0 reminders and threatened to charge me the full Amt and cancellation fee. They didn’t do their jobs, threatened me, and I will dispute anything they attempt to charge. What jerks!!!! I will never be back!
Walking into Panache is like a candy store for beauty. The before and after comparisons of my appearance always lift my spirits!I was greeted warmly on a very cold windy day by Megan who brought me a cup of delicious herbal tea. She did a spectacular job on my highlight color! My favorite part of my experience was while laying back in that shiatsu chair while Meg massaged my scalp to wash n rinse! Ohmygoodness! 7th Heaven! Her hands are magic.I enjoyed every aspect of my visit. Plus the excitement of driving home to strut my new doo to my husband! Woo Hoo! Thanks Panache...Thanks Megan!🤗
Samantha is the best at massage and Panache a well-run spa.
Wonderful experience. Making an appointment was easy . Check out was easy. Meghan Lee is a superb hairdresser. My hair looks fabulous!
Best salon in town. When I first moved to St Augustine, I tried at least five other salons before someone suggested Penache. That was the best advice I’ve gotten because Kristina is great with my hair, everyone is welcoming and the rates are reasonable. Everything you could ask for.
Robin took care of my hair. She is excellent thankful for her craft. Awesome individual. Michelle, the co-owner is exceptional goes above and beyond to take care of the customer.
Ive been to Kayla several times now because she is the only stylist who has ever been able to get my hair the blonde color that I want. Plus shes super sweet and funny. Her specialty is getting dark haired girls like me the California color blonde that we desire to be!
Very impressed with how proactive they are to stop spread of virus. Lucero did my cut & i am very happy with it. She listens to your preferences & goes from there. Unfortunately, music was much to loud & acoustics not good in this shop. It seems like you can hear every conversation around you. Add the blowers going to the mix & it doesnt make for a relaxing visit.
Michelle was awesome, Im a male that has transitioned from barbershops to salons because of my mid length hair and it came out great. This place also goes extra lengths to protect the health of their clients and workers.
I have been going to Panache for about 2 years now. Love the way Juliana cuts my hair but on my last visit it was in the evening and I received the absolute worst haircut in my life. I had to come home and start chopping on it. What a waste of time and money.
The shampoo was amazing! But more than that, ML really listened to me, transforming my vague request for a wispy pixie into a wonderful, excellent, much appreciated short haircut. Love it!
Heaven help you if you have to re-schedule. They lost a customer today mainly because of a “oh well” attitude. I actually tried to get an appt with another stylist. She just kept the same attitude. So if she doesn’t care..why should I?
Panache hires nothing but the best of stylists, colorists and professionals. They have a great product in Aveda as well as a beautiful and calming venue for services. Ive been going to Panache for many years now. Great professionals, clean and lovely salon.
Several months ago I walked into the parlor with no stylist in mind and K.D. took over my hair care from then on. I’m pleased with the service and always leave with just the right cut and style. A blessing. Everyone and everything is on par with my positive experience in every visit. Most pleased.
Best haircut I have ever received. Wish I had the time to get one of the massages that were offered. Staff was professional and courteous. Will definitely be going back!
My Panache experience for the last few years has been great! Megan is a wonderful hairstylist. Everyone is so nice, making your feel really special. Thank you Kristy et al!
I walked in to get my eyebrows done. I am not new to this. Simple easy and fast. The rude lady at the front told me that the only person there was doing a facial and they were closing at 7...which was more than half an hour away. The girl had even walked by while I was standing there looked like she was going to. I dont know what the lady at the desk was doing so important. Then proceeded to tell me not Only closed today but I couldnt come back for a week. I was out of town for the weekend and in an emergency situation. All women can relate! Rudeness is not ok in customer service! I wont be back.
Had not had my hair cut in over ten years because of a bad cut. They were geat and love the new me from the great cut.
Prompt service, efficiently run and pleasant atmosphere. Tanya did a great job with color touch up, trim and styling. Gabby gave a relaxing massage and shampoo. Highly recommend!
I went in for a nail fill and left very unhappy. The lady filed my acrylic down to eggshell thin on some fingers. It has already broke on my pointer finger. The polish was tacky when she said I was good to leave. The polish was ruined by the time I got into my car. I will never go back to this salon.
Decent for hair, absolutely terrible for everything else. My sister came here for some face waxing a few days before her wedding. They double-dipped, didnt use powder (so the wax adhered to her skin and not just the hair) and ripped off whole patches of her skin in many areas. She still has scars weeks later. She was in tears and shaking when she came home. This place is disgusting, unhygienic and cruel. Their licenses need to be checked because they did everything you are not supposed to do during a face wax, they double-dipped which is nauseating and ruined a bride to bes face without any care. Luckily for the immediate day of the wedding it was alright because we have 4 physicians in the family (including the bride and groom, maybe the technician was bitter) who immediately iced her, got a steroid cream etc but a few days after the wedding the massive damage was apparent. Horrible people here.
I have been going to this salon for 3 years. Staff is super friendly. My stylist is very knowledgeable. I have never walked out without feeling I got the best products and service possible.
My haircut was scheduled for 45 minutes for $48 dollars. it took 30 mins and i asked for it to be curled after only to be told it’d be an additional $30 just to curl it. not only that, but it came out blunt ,choppy, and uneven. never doing that again. i’d like to thank phili for ruining it further after i came in for it to get fixed again
The spa smells beautiful😍~surroundings are calming😌~they carry my organic Eminences products and Aveda products~ the staff are knowledgeable, very friendly and helpful~greatly appreciated🥳
Megan is a great colorist with a friendly personality. Great asst Filomena who shampooed and massaged my scalp so well. Will surely return next time I travel to St Augustine.
Response to owner:There are no future appointments scheduled... Mix up maybe?-*Pritty_laydee_Amie*....................................................................Original message:Discriminatory place. Wish I could give zero stars. I had my first experience here about a few weeks ago. I sat in the waiting room for almost twenty-five minutes after arriving for my appointment for a trim. Before the stylist even saw me, she sent another stylist out just to tell me that she doesnt do African-American hair. I told the messenger stylist to let her know that my hair is flat ironed/straightened (not beautifully kinky as she assumed based on my ethnicity, although I am natural), and she did. Its almost as if she asked the messenger stylist is she black? or something (as if it matters)... When the messenger stylist returned, she told me to come on back to have my hair trimmed (yes the flat ironed, straightened version of my hair, not the kinky version). Ummm.. What? Oh so now its okay? And the entire time she trimmed my hair, I sensed so much attitude and resentment for absolutely NO reason at all when SHE was the one being rude.. Like get over yourself... In my opinion, it would have been so much easier to not be lazy and just come out to take a look at my hair yourself rather than send someone else to tell me that you do not do African-American hair (whatever that means), which by the way comes in MANY different textures, not just one, and then basically just wanted to send me on my merry way. All of this could have been easily avoided and handled differently if only the stylist had a true passion for actually doing her job. In this day and age.. and country, Ive never heard of any particular race only business.......... I can see if I had dreads or really tight curls. But even then, the correct statement should be: I do not specialize in or know how to do/work with dreads or tightly curled hair, not African-American hair... Because not all African-Americans have dreads or tightly curled hair of course............... But anyways, why be a stylist if you refuse to learn and appreciate the craft of doing all hair types? First time in my life that this has happened actually... Felt very unwelcoming and awkward... Who knows maybe that was the whole point of the whole thing.... Either way, I do not see myself returning and if I do, that discriminating stylist will not be touching my hair ever again. Maybe they have a stylist who specializes in African-American hair in a separate section of the salon somewhere.........So basically, to sum it up, I went in for a trim, basically got told I couldnt get my hair trimmed because I have African-American hair, but then I got my hair trimmed anyway with a little unnecessary attitude included in the services... Ummm.. Wow... Makes absolutely no sense. This is beyond bizarre and ridiculous. Thats all I can say. Never again...
Upscale salon. Friendly staff.My husband stylist jonne is excellent.
Megan Leigh was WONDERFUL!!! From beginning to end!!She took her time and I loved how my hair turned out!!! Can’t wait till next month!!
All the good employees either quit or fired
Love Panache! Professional, friendly services!Mani/ Pedi with Aysel always fabulous! Hair cut & colored with Crystal always a great job!Highly recommend!
My hairstylist Tanya is the absolute best! She listens to her clients, so her cuts and color are always what we want. My daughter, granddaughter, and I love her.
They are an Aveda salon, so they do an aromatherapy and shoulder and neck massage at the beginning. The stylists are friendly and professional. The only negative I have is that they put expiration dates on their gift cards.
Kara is a hero! I now have perfect color and a perfect cut all because she’s the best! Yay - I am SO lucky to have found her! Recommend very very highly!!
Another great experience with Lucero today! She did an awesome job on my highlights & trim, I am in love with my hair again. Thank you for the beauty you create.
Sent my girls here for a massage while here on vacation. They came out glowing and loved every minute of it. They said they want a massage once a week now. Highly recommend this place
The best place to receive a massage !
Megan at Panache is fantastic. She listens. And help you to achieve your desired results.
The stylists here are amazing. The front desk manager is a real witch and extremely disrespectful. Makes the experience very unpleasurable. I love coming here for my stylist and do everything I can to avoid the desk manager.
Thomas is my stylist and he is not only talented, but listens to what I want. I am already a fan of Aveda products. Salon is clean and makes a real effort to follow covid protecal.
Great Service! I purchase hair products and Body lotions at Panache.If need a break, stress out or just want to treat yourself try a massage!
Courteous, knowledgeable, on time, skilled. Wasn’t in training. Had experience.I loved the service, the atmosphere, and my hair!
I had my first hair cut at Panache yesterday with Joetta. I have curly hair and my curls have not looked this good in years. Thanks Joetta, its exactly what I wanted. The curls are poppin
Quick, easy, efficient and professional. Mandy is my GO TO and has been for over a decade.
Great service from the easy to book appointments that can be done online to the hairdressers, masseuse and pedicure treatment. Will definitely come back.
Hey, my wife loves this place. I just write the checks.
Absolutely had the best haircut I have ever had. Thank you Megan Woodfor your talents for curly hair.... see you in September!!
Always a great experience!I have been coming to Panache for the last 10 years and have never had a regret. I love my Stylist.(Lucero)
The staff at Panache is professional and very friendly. I always am pleased with the nail techs and enjoy my bi-weekly visits. Wouldnt go anywhere else!!!
If you are looking for a new hair stylist, I recommend Louis 100%!
I was in town for a wedding and they took me in as a walk in, they usually require appointments. Im very picky about how my hair is done abd the girl did an excellent job.
I love my massages at Penache. The therapists know what they’re doing! And the facials are excellent.
Love the proucts. Staff very friendly and client oriented. Gave 3 stars as not satisfied with cut. Despite bringing photos and discussion with stylist, it was not the result I hoped for. Not a bad cut, just not what I hoped for.
Best salon in St Augustine. Dorina spent years at a salon in Florence, Italy and is wonderful!!
Thomas cut my hair and did a great job at it. He listened to what I wanted and did the job right. He was very professional.
I love my haircut and style 😍 Kayla is wonderful and it is always a pleasure spending time with her and I always get such great results!
Amelia is great! Highly recommend. She gave me exactly what I wanted with my hair.
It is amazing Im from Philadelphia and they made me feel amazing. I would definitely recommend this place I also would recommend Tina I told her what I wanted and she gave it to me 10* better I think this place is amazing if I could. Go back I would but I have to leave for home so Im telling everyone go there and get ur mind blown
Always easy to make an appointment, friendly staff, and Sarah always does a great job cutting my hair!
I am a client of many years… I love Juliana‘s master hair coloring, and cuts!!!
Visiting the area and needed a color touch up. Joetta did an excellent job! Perfect color match and lovely styling. Highly recommend!!
If you are looking for the perfect cut,color or new style..Do it with Panache ! Fabulous massage, wonderful nails, and products that you cant get anywhere!
Juliana was outstanding. A true master stylist. The front desk was friendly. The shampoo was devine
Elizabeth is spot on when it comes to my very thick curly hair!Always walk away with a smile. 😁
Panache has a great staff that are always helpful and highly experienced in their areas of expertise. I highly recommend this salon.
A balayage that shouldve normally taken 2-3 hours ended up taking more than 5 hours, and it didnt even come out correctly. If youre seriously looking to do an ombre/balayage, you should look elsewhere!
They have Great products and I do my facials and massages here they are Wonderful! Super nice atmosphere and everyone that works here is professional and very helpful
Friendly and professional staff. Pleasant surroundings. Wide range of services offered.
Panache is a must if you love to be pampered by lovely people in a lovely place. Guaranteed that you will walk in looking good and walk out looking fabulous!!
Stopped in a few years ago while waiting on a dentist appointment and they got me right in and did an amazing job. Highly recommend.
Really enjoyed coming here. Staff was lovely and the space was beautiful. Will be coming back!
Super friendly staff, nice and clean salon. Id highly recommend!
I most often have facials and massages, but have had other services. I always have an excellent experience at Panache!
Great staff, wonderful people!!! Did a great job on my Gentleman’s Pedicure!
The very best stylists, so happy to find Panache!
I love this salon! And my stilist Lucero is wonderful and professional !!!I like how she does my highlights and blow my hair!!!!
Luis slayed my hair! I’ve never had so many compliments. Thank you!
Ask for Luis he is a miracle worker. Great service and employees. Telling everyone to go there!!
Julianna is an artist! I always feel fantastic after shes done my hair.