Spavia Alamo Ranch

We had a wonderful experience! My siblings and I had a spa day here and were treated like the most important guests, their retreat was the perfect place to relax before and after our sessions!My brother fell asleep during his massage, so high praise! My sister got much needed relief of her hip pain during her massage. And Alex was one of the best estheticians if ever had, very relaxing and knowledgeable!Would recommend to anyone who wants to relax, recenter and renew ;)

I loved my experience here! All the staff are very friendly, professional, and kind. There’s a small seating area in the back where you can wait for your massage therapist. Inside of that area there’s a bathroom, shower, changing area, and lockers where you can change into their robes and sandals (if you want, if not you can stay in your clothes and undress in the massage room). They have towels and warm neck pillows you can use too.The massage itself was amazing. I got a one hour deep tissue massage with Liz. She did such a great job. I could feel her getting knots out. I definitely recommend her if you feel like you like a good deep tissue massage. I will be coming back here, hopefully soon!

My massage was with Liz and she is absolutely amazing! This was my first time ever getting a massage and it will not be my last. Liz has the special touch! Everyone there is so professional and makes you feel special as soon as you open the door. Thank you Spavia we shall meet again soon.

This was my first time utilizing my membership and I got a facial. The staff was very accommodating to me having to bring my 7yo son short notice when babysitting plans fell through last minute. Alex was very welcoming and super friendly. She was very thorough with going over products I currently use at home and what I felt my skin concerns were. The entire experience was very relaxing and my face felt amazing afterwards. Definitely recommend coming here!

Genavi did an eyebrow wax my daughter treated me to as I was visiting from New Jersey and she was spectacular! Gentle, friendly,thoughtful and extremely professional! I definitely plan to return with my daughters, daughter in laws and sisters on my next trip! Mostly because of her and the friendly staff, atmosphere and service

My first massage! The online booking was easy and I was able to request what I needed for my first time. The masseuse, Liz, was an absolute pro. I appreciated her feedback when I informed her about it being my first time. The ambiance was relaxing. The best part was being able to pay and not get asked to join a membership. Thank you to staff for making my first time enjoyable. I will be back!

Lexi takes the time to be thorough and gentle enough when doing a facial. I havent had a facial in years and know theres alot of work to make my skin look good again but she does a great job. I really appreciate her attention to detail.

Amazing experience with Jenavi!! Never have I had anyone explain everything they were doing and ensured that I was comfortable during my facial. I left feeling so renewed and relaxed. Will definitely book with her again.

M Joseph did a fantastic job with my massage. It was much needed and I will definitely be a returning customer. Spavia was nice and comforting. Only downfall was there were no warm neck towels available in the waiting area as advertised.

Marlene gave a fantastic stone massage! I felt very relaxed and comfortable. I’ve had a massage here twice in the past couple of months and I’ll definitely come back.

I had the pleasure of booking a facial for my mom with Alex at Spavia, and I couldnt be happier with the experience. Alex comes highly recommended, and now I understand why. Not only was she professional and friendly, but her expertise and attention to detail truly elevated the experience. My mom couldnt stop raving about how relaxed and rejuvenated she felt after her session with Alex. Her warm demeanor and skillful hands created the perfect atmosphere for a truly indulgent spa day. I highly recommend Alex to anyone looking for an exceptional spa experience. Shes a true gem at Spavia!

This was my 3rd time getting a massage at Spavia I was desperately needing to relax so I booked a 90 minute massage. My massage therapist instead chose to tell me all about her daughter was in a horrible accident and that she was taking care of her all about her daughters friend was put in jail for driving under the influence and all about her family life growing up and she just went on and on about everything. Even told her that we can just do 60 minutes instead of the 90 so she could leave early to go home and tend to her daughterI was totally exhausted when she was done with my massage and I had absolutely no relief whatsoever from my stress and my anxiety was so high she never really massaged me just like a slow soft rubbingThe person I am I never complained about anything and I left her a $20 tipI am so disappointed that I was more stressed out after my 90 minute massage than before

I always enjoy my me time at Spavia. Pricing is reasonable and the facilities are always clean and comfortable. Liz and Joseph are both excellent massage therapists that Ive had experience with. Front desk staff is always friendly and helpful and never pushy to add on services or products like many others can be. Highly recommend!

I am absolutely blown away by how well the massage with Liz was. I’ve been getting massage therapy for years and have never had someone make my pain feel better like Liz did. I made my next appointment before I left the facility. I won’t use anyone else . Spavia and Liz are my new favorites. You won’t be disappointed!

Marlenes 30-minute executive massage service came at a crucial time, offering comfort and solace on a particularly difficult day. Her professionalism and empathy shone brightly as she navigated the session with grace, focusing attentively on the areas where stress and emotions were most deeply held. Her communicative approach ensured a comfortable and nurturing experience, further enhanced by her thoughtful aftercare recommendations. Marlenes skill and kindness provided not just physical relief but a gentle, caring support during a time of loss, making her services not only professional but deeply compassionate.

Nancy was great. Fantastic deep tissue massage; she really got in there and broke up those lactic acid crystals. I would definitely recommend her and will be back.My only complaint was checkout: I had a few gift cards and instead of using all of any of them, the cashier (not Nancy) left $5.25 on each. Seems silly.

Had a wonderful facial with Jenavi! She explained each step, had a lovely touch and was sweet enough to protect my lashes every time it was time to use the steam. I will be requesting to schedule with her for my future appointments

I was in much need of some me time and decided to go with a facial because I really needed some skin care done! I’m so glad I went to Spavia! The Spa was so warm and inviting! Truly an escape from my everyday busy life as a mama of 2 littles. Jenavi was an amazing Esthetician! She made my experience so relaxing and she helped me with a lot of information I wanted about starting my own skincare routine at home. I will be going back for a massage and more facials!

Booked an 80 minute massage with Spavia. Liz was my massage therapist and she was great. Probably the best therapist I’ve ever been too! I really loved the place and plan to return soon!

I have been coming to this spa for over a year. They have wonderful customer service and very professional. I love booking with Liz because she is just simply amazing! Always gives the best massages and truly appreciate her for making me feel good and relaxed. Life is tough and sometimes you need to pamper yourself! I would highly recommend Liz and couldn’t be happier!

Jenavi was absolutely amazing! I got a facial and they took the time to explain the importance of a skin care routine and walked me through how each of the products works! I will be booking with Jenavi again! 🤘

Marlene is just the best, I’ve seen her several times throughout my pregnancy, she is so attentive and really listens to exactly what kind of massage you want. Honestly, these maternity massages with Marlene are one thing I will miss the most about pregnancy, they have been such a relaxing relief.

First time getting a massage, I was nervous and overwhelmed when I first walked in. I was immediately greeted with warm smiles and welcomes. Melissa walked me to where I was supposed to change explaining everything doing her absolute best to make me comfortable. I got changed and met my therapist Marlene, warmest welcome and easy very kind it was overall a wonderful experience and I will be returning.

Second time seeing Liz. She was equally amazing both times. Her pressure is great and she checks with you, periodically, but not excessively. She actually concentrates on what you ask her to focus on. I did a couple’s massage with a friend and her regular therapist, Joseph, whom she loves. Front desk staff is always super friendly and helpful. The retreat room is wonderful and relaxing with everything you will need, as well.

I had a spa day here; massage, body wrap, and facial. 10 out of 10!First off, the front desk where the two awesome ladies greet you, are super welcoming and bubbly! I get anxiety walking into places because I feel like Im forced to smile to make someone elses day but THEY made MY day! It was so refreshing! Two beautiful souls!Liz did my massage and body wrap and I felt like I had a brand new body afterwards! Thank you Liz!Lexi did my Signature Classic facial and my skin is super soft! My face is so brightened now after my sun damage; she made it amazing!The atmosphere and ambience was perfect. It was quiet and the lights were dim. Their robes are amazingly warm and heavy for comfort.Ill certainly come back for another spa day.The people made it the best!Thank you ladies!P.S. I bought a Mansfield robe just now.😂

Ive been a member at Spavia for almost a year now and the Facials & massages are great!I had my first prenatal massage with Nancy today and I was so relaxed I even took a nice little nap.The staff is Friendly & Professional!

It was my first time at Spavia and the customer service was phenomenal! My full body massage from Marlene was just what I needed over spring break. She made sure I was relaxed as could be and did a fabulous job! I can’t wait to go back!

Liz was phenomenal. She offered professionalism and did exactly what I requested. Received a massage and a detox wrap which was a first. Soo relaxing!!Lexi was also amazing!! Super friendly and I was so happy with my signature facial. Great experience! Angela at the front made the experience enjoyable from the moment I walked thru the door. Truly appreciated the friendly and professionalism I received at SPAVIA! So glad my hubby gifted me a gift card to this establishment.Will be back!!

Great experience with Liz for my Thyme facial. Attention to detail, face feels and looks great, and was able to relax and unwind a bit, too.

Always excited to go to my appointments. From the front desk reception and management to the healing hands of LMT they are all professional and caring. Have the relaxation rooms are the icing on the cake. Time spent here is a benefit to my mental and all over health. I’m so thankful for my wonderful days!

I hadnt heard of them but found a Groupon that was a good deal. I booked my massage online which was quick and easy. Check-in when I arrived was also easy since I completed all the info they emailed me. I like that they ask a lot of questions to personalize the experience. They showed me the womens locker room and how to use my locker. Got a towel and sandals then waited in their tranquility room. Zach did a great job communicating to me and even game me some recommendations for my post-workout stretching routine I told him about. They didnt try to sell me on anything when I was about to leave, just gave me the papers with prices and told me to call with any questions. I will definitely be back and I recommend!Update 5/17/21 - I have been here a handful of times now that I have a membership. Tried a couple of the different massage therapists but so far they are all pretty mediocre. Ive tried 3 there and so far the only one I like is gone, Zach. Going to continue to try different ones, but they dont have many people working there so Im worried I may need to cancel my membership and go elsewhere

Liz was amazing. I havent had a massage in a while. She has magic hands, I am very relaxed. I am a very happy customer and Ill be back soon. Thank you Liz

Liz was spectacular, best massage Ive had in a while!!! Legit deep tissue, almost cried, in the best way 😂. But after 3 weeks of knee pain from tightness in my hips and thighs mostly; i went home will full range of motion and feeling great.

The staff was friendly and accommodating. It was a pleasant experience. My massage was fantastic and Marlene my masseuse did an amazing job.

Joseph was professional and attentive to problem areas. Adjusted pressure as needed and checked in to make sure I was doing good with pressure and pain areas. Alexandra was very knowledgeable and professional. She took her time explaining the process and steps. She incorporated my needs and style into providing me a routine care plan and products. The whole experience was great!

Elizabeth amazing! She made me feel so relaxed understood my pain points and made sure to hit every single one of them. Thanks Liz for making my first visit a great one. I cant wait to be back!

I recently visited Spavia for my birthday and Fathers Day gift, and couldnt be more pleased with the experience! The facial and full power massage were both incredible, leaving me feeling relaxed and rejuvenated. The service provided by the staff was top-notch - they were friendly, attentive, and truly made me feel pampered. I highly recommend Spavia to anyone in need of a little self-care or looking to treat a loved one to a special spa day. 5 stars all around!

I got a facial with Alex and she was amazing!! She was so sweet throughout and did a fantastic job. She also had some great recommendations for skin care products based off of my skin type and concerns.

This place was so relaxing. Joseph and Antonio were amazing at the couples massage my husband and I received! We felt very relaxed after our experience there. 10/10 would go again and recommend this place.

I had the MOST AMAZING Citrus Squeeze Summer Facial today. Alex took great care of my skin. My family noticed the difference when I walked in the door! I cant wait to come back! ❤️

Mrs. Liz is ridiculously amazing! I will definitely come back and request her for a massage. I came straight home and took a much needed nap afterwards

Best spa experience I’ve had in a long time. I appreciated the calm and friendly staff and atmosphere. Elizabeth was an amazing massage therapist, very kind, made sure everything was going well, and fantastic at her job. Would highly recommend and will be coming back!

Liz is amazing as always! So happy to have my membership and that it works within my budget. Th guest advisor Bella was so friendly.

OMG! I just had the best facial ever!! Jenavi is amazing! Shes extremely good at what she does. I had such a relaxing experience, with the facial and arm and neck massage. In addition to be very good technically, Jenavi is also great with all of the other things that make a spa experience great. She told me step by step what she was doing, giving me enough information so that i could understand what was happening, but not too much. Her conversation was interesting, and i have found a new book that i want to red that she told me about. She was pleasant and polite, and gave me advice on skin care. I would absolutely recommend Spavia and Jenavi.

This place is so wonderful!!!!! Melissa was so kind showing me around and Jenavi gave me such a nice facial and a scalp massage!! She was reciprocating with the conversation we were having. I will definitely come back. ❤️

Liz is a very skilled masseuse and a great fit no matter what kind of massage you’re getting. She is very attentive and always asks if the pressure is not enough or too much.

Marlene at Spavia is absolutely amazing. I left my massage feeling relaxed and refreshed. Would recommend 10/10.

Lexi was friendly, professional, and had great attention to detail! You feel relaxed and calm immediately with her. Definitely will be returning again

Alex was great but I paid for a 60 minute session and I barely got 45. I felt it had been short but I assumed that’s how relaxed I was. Once I got my watch I noticed shy of 45 minutes had passed.

Marlene and Liz are my go to massage specialists! Marlene goes above and beyond with insuring I’m comfortable and relaxed, and Liz helps me relieve tension in my shoulders and neck. Both are amazing!

Marlene was AMAZING! Best massage ever! I did the deep tissue massage and left there feeling like jelly! Definitely will be back!!

Deep tissue massage with Liz was awesome. She really targeted my trouble spots and listened to feedback. I would get a massage with her again!

I got a Citrus Summer Facial with Jenavi and it was so relaxing! Jenavi was very informative. She explained every step and the products that she was using. She also gave me some recommendations to help improve my skin. Great aesthetician!

I’ve been a Spavia member for about two years now and I couldn’t be happier with their services. The membership prices are incredibly affordable, offering great value for the variety of services provided. When it comes to facials, Alex is simply phenomenal. Her deep knowledge of products and services is impressive, and she excels at crafting personalized at-home regimens to help achieve your skin goals. For massages, Tony is the go-to person. His sessions are consistently relaxing and rejuvenating—truly top-notch. Not to be overlooked, Tamar and Melissa at the front desk always make a delightful first impression. They remember your name and greet you with genuine warmth and friendliness. I can confidently say I’ll never give up my membership at Spavia—highly recommended!

Loved how the spa made you feel like the only person on their schedule! They really cared about the individual. Will for sure come back again.

Very professional, calm and relaxing atmosphere. Love to come for me time, Marlene recently helped me in my journey to relaxation via Deep Tissue ✅ Thank you Spavia

Marlene was great. She was super friendly, professional, and was great at adding and lightening up the pressure whenever I let her know what I wanted

Mrs. Liz was amazing!! I love her attention to detail. I will be requesting her every time.

Marlene is a great massage therapist! She is great about asking what I’d like her to focus on. I feel incredibly relaxed after my visit!

Big fan of this Spavia location and the membership is a great value. Shout outs to both Marlene and Alex for their great service here. Their my go to and I highly recommend them!

I had a great massage with Nancy J today. Spavia is beautiful and very comfortable. Thank you!

Jenavi at Spavia did an excellent job with my eyebrow wax. She was professional and attentive, making the whole experience pleasant and satisfying.

This companys customer service is so horrible. Im so upset Im just hoping my review is read by people considering this place. I just needed to reschedule my massage for a birthday gift from my daughter. Unexpected life happens without our control. I didnt want to cancel. They did nothing to accomodate and charged my daughter 100 dollars! Trying to make my day nice and they ruin it. Thanks Spavia Happy birthday right? They took my gift with no hesitation. My advice do not go here. Greed is their priorty not their customers especially new potential customers.

I had a great experience at Spavia. Marlene was awsome and super informative about after care. I definitely recommend her if you need a good deep tissue message.

Had the best massage from Marlene. Super welcoming, very professional, I’ve been going to spavia for a while now they never disappoint me.

Sydney is an extraordinary masseuse! She goes above and beyond to make you feel welcomed and relaxed! Her room smells great, she offered eucalyptus to help with breathing and wiped clean excess amounts of lotion off my body after the massage! Truly an incredible experience; I highly recommend her! :)

The whole experience here is always so amazing!! Every time I come in for my facial, I always leave feeling so refreshed and very relaxed!! Definitely a high recommend!

I have been to a variety of spas in San Antonio and I think that Spavia is one of the best that I have visited.Marlene is an amazing therapist and the atmosphere is great.

Always a great experience at Spavia! The place is very clean and everyone is so friendly and welcoming. I highly recommend trying it out if you haven’t already! Tony did an amazing job working out the knots on my back! Everyone should schedule a massage regularly!

This spa is amazing they are really focused on making sure you are comfortable and enjoying your experience i literally come here annually now with my boyfriend for a amazing spa day

A friend bought me a giftcard for a massage and I ended up purchasing a membership. I tried a few different massage places to compare membership packages, prices, massage therapists and overall facilities, and this location was reasonably priced for the quality of services you have access to.I tried a few massage therapists and my favorites were Liz and Joseph. Liz was great at checking in with me to make sure I was comfortable. Joseph is also great at adjusting pressure and focusing on whatever my problem area is. I cancelled my membership because I moved to the other side of town, but if I cant find a new place Ill likely restart the membership and make the drive to Spavia once a month.My only gripe is the online scheduling system. I set up my account, but when I made my first appointment there was somehow two different ways to make it online and that created some confusion that involved the front desk calling corporate (it all just seemed really odd). Ever since, I just call to schedule/reschedule appointments and have had no issues that way.

Personalized service. I was very impressed with the upscale feeling in this small local business. Liz is an excellent masseuse. I felt very safe and catered to.

Loved this place when I went multiple times last year. I do wish that Cesar was still a masseuse here. He is who I went too. So idk how the other people are really. But ultimately I love the atmosphere and that they have a spa area and you change and get a robe and sandals instead of just going into your room and changing.

Liz is wonderful. I get a lot of massages and hers is by far one of the BEST I have ever had.

Had a facial with Jenavi and she was wonderful. Calming, knowledgeable and just lovely.

My facial with Jenavi was wonderful. It was relaxing, she is a professional.

Im pretty irritated with this place. I picked a package for my wifes birthday and its been on the books for 2 weeks. It comes with a massage, facial and hot oil hair treatment. I called and paid for everything, including a tip, and somehow they just forgot to do the hot oil treatment thats part of the package. Then she had to wait 20 minutes for someone to come in to work, who rides a motorcycle, so they couldnt call him first, to see if he could do it. Of course he couldnt. They refunded me, but I dont want a refund, I want what I picked out for my wife to enjoy for her birthday. How can you just forget a service thats a third of the package and then just not do it all together? She very much enjoyed what she got, which I appreciate, but thats not all the services I intended for her to have. We dont live close to here and shes been waiting weeks for this day. Shes also been excited about this hot oil hair treatment and asking me all these questions about it just to not have it done. I guess at least I didnt have to pay for it... Thanks.

Liz is great, she listens to your needs and my massage experience is always relaxing and as expected. Highly recommend Liz.

Liza was great! Really relaxing and made me feel really comfortable during the entire service.

This was my first time getting a massage and Liz was the best! I will definitely be coming back!!

Had a great massage today with Marlene!I was so relaxed I almost fell asleep.Thank you!

Just got out of a massage- it was wonderful. Highly recommend Marlene, she’s so friendly, kind, knowledgeable, and makes it all about adjusting your massage to just what you were hoping for.

Marlene did a wonderful job making me feel comfortable and the massage was great!

I can’t go anywhere else for a massage after having had a massage by Marlene! She’s amazing and really listens to you.

Hands down best massage Ive had in a long time was at Spavia from Sydney. She asked questions, listened to my answers and gave me an amazing massage. Staff was very friendly and helpful as well! Atmosphere in the dressing and waiting room is also nice!

Sydney was able to take care of the knots in my back and was very professional throughout the massag. I highly recommend anyone who wants a massage to get one with Sydney here. I have some medical complications with my back and she is very knowledgeable about treating my conditions back pain. Definitely will go back again.

Awesome experience from Melissa at the front desk to Liz, mu therapist. Highly recommended.

Most welcoming & relaxing experience right at check-in throughout the whole visit. Super sweet staff. 10/10 can’t wait for my next visit back.

I arrived 1 hour early for my appointment thinking it was already 11:00 am! I was so frazzled! Instead of leaving and coming back, Melissa had me sit down with a cup of tea, lavender oil and a neck wrap and just RELAX! It was a wonderful antmosphere. All this before my facial with Lexi! While waiting, I had the pleasure of speaking for a bit with a “godly” woman 😌. (God knows where we need to be). I thoroughly enjoyed my facial !! Thank you SPAVIA! I will be back.

Liz was great! Perfect amount of pressure and was very thorough. Enjoyed it very much.

I absolutely love Spavia. So peaceful, so clean and the staff is extremely friendly. My husband would book me massages here during both my pregnancies. Im being completely honest…by far the best prenatal massages! And I have been to other spas around town and was never satisfied. I even bought one of my pregnant friends a gift card to spavia, that’s how much I love this place.

Marlene was great I love her technique and she is super sweet.

Loved it! Marlene was excellent and the facility was awesome! Very personable and attentive to the customer.

Marlene is amazing, my back feels great after our 80 min session.

Update= Yes, Tisha did made things right for me, and as a result I’m trying out the basic membership for a while & changing the rating. I may need to try the mid-tier membership, as the basic is definitely basic compared to what I’m used to getting for $60. I’ll update this after a few more visits to compare.Jan 2023= I signed up for a massage at a first trial rate durinng the last weekend of January, and I unfortunately had a mixed experience. The desk clerk didn’t give me a tour or an idea of what to expect or anything. She simply took me to the lockers and said here’s where you can put your clothes, then you can go in that room (pointing) to wait for your therapist.Since she didn’t explain how to operate the locks, and there were no instructions, I tried my best but did it incorrectly & couldn’t open it again. I had to ask her for help and then she wasn’t sure how to get it open either. So I told her I would just wait until after my massage to give her time to figure it out.The massage went as expected. However, I wondered why I spent the time filling out paperwork beforehand when it was obvious my therapist hadn’t read over it. He asked me several questions that were answered on the paperwork.After my massage, the front desk clerk opened my locker for me, and left. At checkout, she didn’t ask if I had quesions about membership, so I had to ask her about the few questions I had. I told her I would likely sign up that week, and she said great! Then I paid and that was that.Today I called the store to sign up, got the voicemail, and then decided to try to sign up online. That’s when I noticed the prices had increased $10 from last week. I called the store again, and when the representative called back, I asked her about the change. She informed me that it was a new policy effective Feb. 1st, and had I signed up before then, I would still have enjoyed the $59/mo rate for 6-8 months (she wasn’t sure on the timeline, but there was a grandfather clause of sorts).I asked why didn’t anyone tell me that when I was there asking about membership at the end of January, and she said she didn’t know. There wasn’t any sign posted at the front desk about the upcoming price change either. I was ready to sign up today to give it a try for the ambience at the Spavia Alamo Ranch, but now I don’t know if I want to bother with changing massage therapists or not, as now this is more expensive than a private session at my house. What a very disappointing customer service overall.

Best Massage I’ve ever gotten! Marlene was amazing!

My first time at Spavia was great! I haven’t had a massage in ages and Liz was just amazing! It was nice to see the different amenities available for no extra charge (robes, sandals, shower, heated neck wraps, and more).

DO NOT RECOMMEND! My husband and I were looking forward to a couples massage and had been looking for deals and times that would work for us for months. We almost never get to do them but we like to do them together because were talkers and jokers and we have fun together while getting massages. I love spending time with my hubby, the massage is just a bonus. We found a Groupon that was pricey but was the only one that seemed to work for us and gave it a shot. I reserved online the first time and was called by someone polite that they overbooked the room and asked for another day that worked for us. We pushed it back a few weeks and that was perfectly okay--not upset. Then we show up to our appointment yesterday (DATE DAY and excited) and they tell us AFTER we arrive that they have to keep us separate. To be clear, I ONLY chose this place for the couples massage because I found more affordable places for individuals on Groupon with the same reviews I wouldve preferred. We werent there for a massage, we wanted to spend time together. So this infuriated me. The fact that they waited until OUR APPOINTMENT to tell us. They knew ahead of time and just didnt have the integrity to make it right and call us. They knew wed just go with it since we were there already. Then they moved us into the couples room which is two reclining chairs, zen music, and tea in paper cups. This is already INTO our appointment (our fault for not being there 15 minutes early, rather 10 minutes but none of this was necessary. It just reduces the massage length and doesnt add to the experience.). We didnt get to prepping until 15 minutes into our appointment. I had Rebecca--nice and did a good job but I was way too pissed to relax because I knew they hustled us and I dont believe that was 60 minutes after the prep and couples room, but I failed to check the time it ended so I cant say for sure. The rooms and atmosphere were plain and simple, NOTHING I wouldve paid this much for, but was not uncomfortable or dirty. We went back into the lobby to leave/tip and the timid cashier said she called her manager who did the math and we still made out with a good deal. Comped us a foot treatment for our next appointment. Shall I book it? HA! Its not on this girl, she just works there and was as polite as can be (as was I but I needed to leave because I was getting angry). No integrity, mediocre experience (but massage was good, so not hitting on that), wouldnt have booked this place if not for this COUPLES Groupon, and patronizing us as were leaving. I hate businesses that behave like this! Thankfully, there are plenty of good ones out there that well look forward to in the future.

The service techs are great which is why I didn’t give one star. The front desk customer service is subpar. I was blaming them but I realized it was a lack of training and no trust of the owner to allow them to do their job. I love supporting local owners, especially women, but I can not support this business. The owner doesn’t call you back and when I needed to do a refund, I had to purchase my new item, leave the one I wanted to return and hope I didn’t end up paying for both. Sydney gives a relaxing massage and is very personable. Christina is by far the best person giving facials, her knowledge base is remarkable. I wanted to continue to support the techs but I can’t support the business. I gave my 30 days notice and will be taking my business elsewhere. I do wish Sydney and Christina the best!!

Rebecca is amazing. Truly takes the time to get to know her clients would definitely recommend.

Chronic pain sufferers!! Look no further ***This is a long one but worth the read ***I have tried countless massage places in the city, Ive done the memberships, double monthly massages and even gone as far as private home sessions to try and find the person with the perfect touch. I am not exaggerating when I tell you I’ve spent the last 3 years going from place to place ultimately unsatisfied, whether it be the service I was getting or the lack of actual help my massages were delivering. In the end I cancelled the memberships and lost hope, still receiving massages from time to time just to “sort of” relax. My goal has always been to help ease some chronic pain I have, I’ve spent time in physical therapy, Arasti and chiropractor’s for this. It’s something I’ll most likely have for the rest of my life. I do know that massages can help, not only with the pain but also allow my body to relax. I received my first session here as a gift for Valentine’s Day gift, I had never heard of the place and didn’t really have high hopes based off the experience’s I’ve had over the last several years at other places.However I am absolutely blown away by the service I received at spavia, the sweet lady’s in the front were very helpful and attentive. The center is clean, well organized and relaxing from the moment you walk in. In the retreat area I was taken to a personal high tech locker where I could store my belongings and already had a pair of sandals and robe waiting. Now let me talk about this for a second !! When I say sandals and robe, I’m talking HIGHEST quality, the robe was lined with faux fur and had a nice weight to it, the sandals were thick (not those lousy foam ones you get at the salon) and comfortable, they perfectly contoured the soles of my feet. I felt they were sandals I could walk around in all day. After getting dressed in a private dressing room I waited back in the retreat room, the room is cozy with adjustable lighting and soft zen music playing. My therapist Liz came to the room and greeted me by name. Now let’s talk about Liz , my main point in posting this review was to just talk about her, but after my experience I feel there is a lot that needs to be commended here !!! Liz was THE BEST massage therapist I have EVER had, if there’s anyone who’s fit for the job of finding the therapist with the magic touch it’s me and I am here to tell you I found her !!!! You can tell liz has been doing this for years and knows what she is doing. Her room is clean, well organized and cozy. She is communicative and attentive with the areas you are needing the most attention. During my one hour massage she was sure to quietly ask if her pressure was ok and quickly change it if I stated I was in any discomfort. She allowed me to enjoy my massage in silence and truly relax. There were several times where I told her how nice it was to finally have a therapist that seems to truly understand what chronic pain is like and where exactly it needs to be treated. She is extremely knowledgeable as-well. At the end we discussed my problem areas, she explained what could be the underlying issue and how I can’t continue to possibly help it at home in between massage sessions. If you are looking for a therapeutic deep tissue massage THIS is the place to go and LIZ is the person to ask for. I have never, in my time searching for a small cure to chronic pain, left a spa nearly in tears of joy and with chills. This is exactly how I left spavia. For the first time ever I feel my massage TRULY helped my body. I am so happy to have found the place that can finally help me. They offer memberships that work with every type of budget and need. I am so excited to become a spavia member and know my money will be well spent.

I absolutely love this spa! Not only did they reschedule my appt when I had to cancel last minute, they also have incredible masseuses. Sofia did an amazing job on my full body massage; she was real specific to get the places she noticed were tight and didn’t just give me a generic massage. I will definitely be returning.

Absolutely lovely spa and Tony gave me the best massage I’ve ever had!

I just left after getting a maternity massage, and this was the most amazing experience ever. Cynthia was absolutely amazing! She was very adamant about me being comfortable with everything, and she was very good at what she does! The man at the front was very kind, and even offered my husband water and tea while he waited for me to get out. They will definitely have our business again, thank you for everything!

Always enjoy my time there from the moment I enter the establishment. The staff is very courteous and most helpful. My masseuse (Joseph) was very attentive to my body needs and addressed each with the deep tissue massage. Can hardly wait for my next session. Keep up the awesome service you provide your customers!

Liz is far and away the best therapist! I was asleep in first 3 minutes on the table.

Laurel was my massage therapist and she was the best I ever had. I have been to many massage places and I can finally say I found my spa home here at Spavia. Laurel highly recommend. She knew where all my knots were and took her time on the main parts of my body. Will be scheduling with her 1-2 times a month.

Had a great first time! Elizabeth and Melissa were very sweet & welcoming!

My overall experience was amazing. I went in needing a lot of neck and back work done for my massage and my masseuse did an exceptional job taking care of all of my knots and stiffness. I will definitely return in the near future.

I hadnt had a massage in years, and Sydney did a phenomenal job not only easing my anxiety but also working through years of knots and tension in my shoulders, legs, and back. I would definitely recommend Sydney!

I had a great experience at Spavia Alamo Ranch:) I had a massage done by Sydney & she was great. She made me feel so comfortable, massage was amazing and she was a pleasure to talk to💕

I got a 90 minute hot stone massage with Liz and it was great!

Liz was phenomenal I literally felt after I was done Like I was floating. Also I appreciate That they have the packages I had a massage And a Facial and I appreciate that they dont try to make you a monthly Member and they actually converse with you instead of just trying to take your money.

My experience at Spavia was amazing. I was scheduled with Alex who did a fantastic job on my facial. She was super helpful in providing knowledge about products that would enrich my skin and the facial and massage itself was so relaxing! Book with her! I will be back.

Such a hidden gem. One of the most relaxing spas Ive been too. Marlena is amazing!

I was a little disappointed that the front staff forgot to give me the paper work. So I wasnt able to personalize my massage. Being the first time there I really had no idea about it. It was my Mothers Day gift. But over than that my services were amazing and everyone was really nice! Very relaxing and the place was very neat.

100 minutes flew by! Marleen was awesome! Will definitely go back soon!

Excellent place to relax and enjoy a beauty day!! This place is clean and just a great relaxing environment. Wonderful customer service from Jennifer and Julianna. The lady at the front desk was a pleasure to talk to too. My daughter got a deep cleanse 60 min facial and I got the Vita-C radiance 60 min facial. At the end of the facial, the ladies talk about your skin and what can you do or use to improve or maintain it. I honestly loved every minute of it. They offer memberships with great deals! Just the whole things was an amazing experience and we will for sure come back!

Sydney is by far the only reason that I come here and give this place the rating that I do. She does an amazing job with her massages and brought me back into a permanent relaxing state of mind. She is very friendly and excellent at what she does. If she was gone I would no longer use Spavia for more reasons than I could list!!

Rebecca was great!!!! She made me feel very comfortable and I had a great experience all around!!!!!

Great place for maternity massage! Clean and friendly staff!

Joseph was awesome, kind, patient and caring. He does his profession proud.

Front desk Tamar makes you feel like family. Excellent display of customer service. My massage therapist is Sydney. She does a fantastic job of listening to the needs of her clients and accomodate us(clients). Clean sanitized room, fresh and inviting. I leave there relaxed and refreshed every time. Ive been a member going on a year

I had the pleasure of being greeted by the heavenly smiles of the staff while being engulfed in the organic setting of Spavia Day Spa-Alamo Ranchs tantalizing and artistic layout. My Esthetician, examined my skin, developed a detailed treatment plan with my input, and put me in a state of relaxation through the use of touch, fragrance, and sound. Once my session was finished, it was as if I was reincarnated and left in a state of total relaxation waiting for further instruction!! I highly recommend the Spavia Day Spa-Alamo Ranch for your skincare needs.

I had the most amazing classic facial with Christina! Not only was she knowledgeable, I had little to no discomfort with extractions. Professional from the beginning to the end of my service. She knew my concerns with my skin before I even acknowledged them! It’s been 2 weeks and my face still looks amazing! I will definitely be sending my girlfriends and family to see her!

Excellent service. From the minute I walked in the staff treated me very well. My service provider was excellent. Very professional and friendly. This is definitely not like those chain massage places like Massage Envy or Massage Heights. This is money well spent. Would definitely recommend this establishment.

On time, courteous staff. Marlene is very experienced and has great pressure

This was the best experience I’ve ever had.

Mikayla gave me the best facial experience at Spavia and I cant wait to go back next month 😁. Highly recommend the membership too!

Speechless. My facial with Sydney was an absolute gift. It’s like she somehow knew the stress I was under and managed to melt it all away. I never knew a facial could be so relaxing. Thank you for your kindness!

Liz was super informative and made sure I was comfortable on the pressure being applied.

Have been going over 2 years.It has been wonderful Everyone is so nice.

Nancy was fantastic and great masseuse. Highly recommended it.

I would give 3.5 but I cant.Appt was under the name DolgikhI got multiple pamperings while I was there. I had booked this as a present from the husband for my birthday.Joseph was a great conversationalist, friendly, great manners, professional etc.1. Skin Renewing Sugar Glow (Sugar Scrub) --- (Joseph) We combined it with the massage to make transition faster (no time was lost) - I agreed, but I am unsure if combining was a good idea or I should have kept them separate. I thought it would have been more then a rub rub with the scrub/oil but it was nice (especially the stomach area)2. Essential Signature Massage - Joseph did a Great job for the most part. Besides the problem areas it was more superficial massage in the areas of the lower calf and lack of touching of the arms.I told him my problem areas - R Shoulder he did Fantastic!!! Sciatic on both sides did Amazing!!! Inner Thigh (Adductors) GREAT --- Feet he more or less did a smidge of pressure points at the beginning when relaxing you to start, but more or less skimmed over. Even though these were problem areas I wish I would have at least got a fast pass or two down the arms/hands, but he didnt even touch them besides doing the sugar scrub3. Fijian Warmed - Oil Scalp Treatment - (Joseph) Not worth it! Dont recommend... I more or less got a superficial rub 2 inches into my scalp from my face from ear to ear and the rest of my scalp wasnt really touched or oiled. He did start pouring the oil and I could semi feel it dripping but what was massaged was literally right next to my face/ears and nothing else. He wiped the oil down my hair and I dont know if that was for a look or what, but I was expecting him to get into the crown of my head etc. with the oil and massage. Waste of money $4. Signature Classic Refresh Facial - (Alex) Great conversation, seamless work, loving the smells of the oils, face wash, etc. that she used. The spatula tool she used was not fun, but man does my face look good ;)

Spavia is my new favorite place to go when I want to treat myself! I had a facial with Alex, and she did a great job! She was professional and made the experience a fantastic one!

I stopped here on the way home from San Antonio and got the package deal with a massage and facial. Both of the services were AMAZING!However, the front desk staff and management could use some help. I was charged over $40 EXTRA and thank goodness I checked my account. I told the staff about the charge being incorrect, and was told they could not do anything to fix it. She had to wait until the manager came In the following day. I expected a phone call the next day from the manager - but nothing. The charges were miraculously fixed but the customer service here is awful. Two days later and there is still no contact from a manager. If you go here… check your bank accounts.

I had a great experience :) It was my first time getting a facial and Alex did an amazing job! She made a great recommendation on what to add to my skincare routine.

Alex is the greatest! So knowledgeable and professional. 10/10 recommend!

Love their lounge, it sets off your visit right! I like to come early to shower before (for facials) and start unwinding before my treatment. After a massage, Id loung again with a cup of tea (no one rushes you out) and shower after. Again, taking my time and just enjoying the experience.

Joseph was awesome. Definitely would recommend him.

Joseph my Massage Therapist does a wonderful job! My deep tissue Massage so good, got the tightness out of my upper back area! This was my 3rd Massage with him and I loved it! TY Joseph.

I liked that the suit the experience with you how you prefer it. When filling out the guest form on the iPad, they ask what kind of music you want to listen to (I chose piano and acoustic guitar) and if you want to your specialist to talk to you or not during the service. I noticed that the changing room had amenities you could use like the hair dryer after using the shower which was really thoughtful. The retreat area was very relaxing where you can treat yourself to some water, hot tea, or a warm neck pillow. Julianna and Debra were amazing. I would definitely visit again in the future.

All the staff was very welcoming, great service and super relaxing. Miss Alex answered all of my questions and helped me start a skin care regime as well since I wasnt sure where to start. If youre looking to try out any of the services you should honestly give it a try, theyll have you feeling new again!

Went for a hot stone massage session today. From the check in with the friendly and knowledgeable Jessica to the massage therapist named Michelle, I felt relaxed and like I was VIP! They are very professional, the facility is clean, and I completely enjoyed my experience.

BEWARE! First trip was very relaxing. I got a coupon for $25 discount for services but when I scheduled a massage and facial, spavia ranch rescheduled two different times. I couldnt reschedule the second time, and didnt want a masseuse that didnt want to be there so tried to cancel my appointment. They charged me 50% and I received no apologies for all the attempted rescheduling.

My husband and I bought each other gift cards and did a facial and hot stone massage. From the start to end we had a great time. It’s warm and cozy environment made us feel welcomed. It was very clean and professional.

Poor customer service. They dont answer the phone and expect you to leave a voicemail or email. Then they dont acknowledge that. I had to cancel my Mothers day massage due to waking up with a stomach virus. They still charged me because it was less than 24 hour notice. Manager didnt even get on the phone let her receptionist be the messenger. Apparently they dont care about health and safety protocols and would rather you show up sick. Maybe if I said I had Covid symptoms they would change their mind. Will take my business elsewhere.

Liz is wonderful! It is always a great experience at Spavia!

I have been going to Spavia for 2 years and have always, always enjoyed the experience. Ive always felt refreshed and relax until today. Today was the worst experience Ive had. It was very clear the technician does not enjoy her job. She showed no compassion, was very rough and rushed through everything. 3 hours later and I am very sore instead of relaxed. Thankfully the ladies at the front desk were very understand and apologized about the bad experience. I will just make sure to never book services with Cristal ever again. Spavia as a service is awesome. If Cristal was my first experience there, I would never return.

The service provided was extremely wonderful from the moment we walked in. Ryan was happy to help me and a friend of mine fillout the paperwork and answer any questions we had about the services provided. Our masseuses Sydney and Cynthia led us to our rooms and gave the most relaxing and comforting massages. Spavia is definitely a better pick than massage heights in every aspect. Thank you, everyone from spavia!!!

Marlene is the best! Highly recommend this location.

I really, really wanted to like this place. The masseuse was disgusted that I didnt know I needed to wear a mask while face down on the table. I wasnt aware of the policy! This made me feel terrible and I wanted to run out of the store.My facial was very basic, but the esthetician was kind and welcoming.I will not be back, and for the money, I suggest other go elsewhere.

Love Love Love...where do I begin showing the love. My sister and I went to Spavia for a sisters day. We didnt know what to expect as this was our 1st visit. The front desk ladies were so helpful, they took us to our lockers and we changed into big, fluffy robes and went to visit and relax in the ladies lounge.We 1st went and had our facials done. Normally I come out of a facial all blotchy and red but not this time. When I walked out my sister freaked out. My face and skin looked so good, in fact, we both think it looked significantly fresher than when I walked in. We were shocked and of course, I was so pleased.Next we went and had our massages. My sis like hard core, use your elbows and everything and work it out. I like a pat, like a very light rub. We couldnt be more opposite. We both walked out after our massages saying It was the best massage we have ever had and that is shocking because its usually one or the other is happy, since we are so different.And the prices, very reasonable and affordable for anyone. I love massages and love the detox they offer but Im a busy, working mom and I need my dollars to work for me and at Spavia, they do!I cant recommend this place higher and we will be back soon! Thank You Spavia!!!!!

Got a massage and facial at Spavia from Sydney (masseuse) and Christina (esthetician) and they are both amazing. Very attentive and friendly, definitely recommend both Sydney and Christina if you want a wonderful and relaxing massage and facial

I tried Spavia twice. The first was a mediocre experience and the second was worse. I was discouraged from using a robe (I’m assuming to reduce laundry), the tech did not give a choice of lotions as advertised, he draped a cloth over my eyes without asking that damaged my lashes, and disturbed my attempt to relax to make an inappropriate comment about my hair. I was offered water only to find that it is in a paper cup and out of the water cooler in the hallway. I notified Spavia of my experience on their survey but they haven’t cared to reach out. I would not recommend Spavia for a spa experience.

The massage therapists are great! I go once a month and get the 60-minute deep tissue. My body definitely needs the attention, especially after working out 5 days out of the week.

Flexible membership, reasonable price. Nice resting area with complimentary drink and heating pads.Unfortunately, my massage therapist Zach left :( Hes knowledgeable, professional, the best sports/deep tissue massage therapist I had in SA area. Can anyone tell me where is he now?!

Best couples massage weve had in years.

First time there! Loved it and Marlene was great!

A truly relaxing experience. This place is very clean, well organized and the staff is professional and kind. My massage and facial were excellent. Definitely going back.

Sydney was AMAZING!❤️❤️❤️ She was very sweet and very professional! I look forward to coming back for another massage from her in the future!

Small place, but cozy. Staff was friendly and made me feel welcomed. Definitely a relaxing ambiance. I plan to return.

Really enjoy the atmosphere and ambiance of this local day spa. Clean and COVID compliant. The massages are top notch, especially when adding the CBD boost or Hypervolt massage gun to a treatment. They have so many facials to choose from and the guest advisors are warming. I really like the Fiji lotions and the Hemp Pain Cream they use! Their memberships are affordable and doesn’t break the bank!

After looking at spas near me, I decided I would give Spavia a shot. I had found a coupon on their site that they were not able to locate when I got into the store. I pulled up the coupon on my phone and they honored it without giving me a hard time. Sabrina and mikayla were amazing and so kind. I am very happy with my service and I will most definitely be going back.

This was my first experience at a spa and it was the best! Staff was friendly, loved the environment and Sydney was so kind and helped explain the tension Ive been having in my shoulders. Will be going back soon!

Great customer service..very welcoming!!

Had a facial treatment today.It was amazing !!! Christina did an awesome job. I would go back to this spa and let Christina do my facial care. Thank you Christina !!

I was overcharged for missing an appointment. I used the first time guest discount, but was charged half of the full price. I called that week to speak to someone about it, they took a message and never responded to me. I called again and no answer, left a voicemail. I get a text a few hours later trying to handle this over text. I asked to speak to a manager and I am told they will leave a note for the receptionist. I don’t know if it was a robot or a real person who texted me, but I am still waiting for a call from a real person who can help me.Update: the “lead manager” texted me the policy. Still haven’t talked to a person.

Spavia customer service, GREAT! But I have a warning for purchasing gift cards on the website. On the site, there is a deal to pay $100 and get a $125 gift card. This is through a third party (myhownd) but you wont know it until its too late. I was suspicious when the offer said I would get $125 card for $100 and then it also suggested I would get a 20% savings. Does that mean I get it for $80? Despite my suspecting this was shading marketing, and speaking with a representative at the store, I figured Id give it a shot. After making the purchase for $100 plus a $3 fee, I got a confirmation email and then a second with my gift card. This one telling me I have to download an app (myhownd) to collect my gift card. Not happy, I download the app (what choice do I have at this point?) and of course have to give every piece of information for them to sell and/or spam me to death. When I finally get the app and account up, the app says I have to turn on my GPS and be at the store (spavia) to open my gift card and redeem it. I continue to get the GPS warning even though my GPS IS on. This is meant to be a Christmas gift for my wife so I drive to the store and try again. Same message and I still cant get my gift card (while standing inside the store).Fortunately, the staff at spavia is great and made everything right. As obvious it is that spavia wants to take care of their customers, Im very surprised they would partner up with such a shady company such as myhownd. I recommend spavia discontinue partnering with myhownd as it could be a reflection on spavia.More on myhownd - the app doesnt have a cancel account option. So I locate a chat option and chat with a rep. When I tell him I want to cancel my account, he tells me hell have to elevate my concern to the next level of support and I will hear back from them as soon as possible for assistance. As of this writing, I still havent been able to cancel my account.To summarize - spavia seems great but if youre buying a gift card, either go to buy in person or make sure the online purchase is from spavia directly. Thank God I didnt have the gift card sent straight to my wife...Sorry for the long rant, but it really ticks me off when a company has to trick people to use their product and then make it as difficult as possible to get out of it. THE END.

Marlene made it such an enjoyable experience!

I had an appointment scheduled 4 days in advance, 3 emails confirming this appointment and once I arrived no appointment was found. They stated I should have been contacted for cancellation, but absolutely no communication was made. Very unapologetic and rude customer service.

Fan was on and gloves worn resulting in my pregnant daughter freezing during the maternity massage. She was also only given a rolled up towel for a pillow and a thin sheet. She will not be going back.

Never disappointed when I come here! Was here for a couples massage the first time, this time came for a facial w/ Mrs. Brandee. She got my life right via my face! Come see your friendly local esthetician at Spavia!

Very comfortable atmosphere, nice and zen! Nice people, great massage and facial. Money well spent…so book your apt today

Fantastic service and very restful environment. We’ll be back

Sydney is the best,she is so awesome and very professional. She has great conversation and always makes me feel relaxed .

I feel 10 years younger!!! Christina has the magic hands. Feel rejuvenated with a much need facial treatment. Great ambiance! Very knowledgeable and extra caring. 🤗

Great service. Very relaxing!

Liz is great and very profressional.

Really enjoyed it, relaxing indeed and staff are wonderful

I’m disappointed with customer service in regards to contacting the location. I can’t get any one to Answer the phone so I can get my membership clarified. They have implemented an automated answering system that’s is not customer friendly. It forces you to leave a message and there is no one that returns your call. I’m rethinking my membership!

Great service! The spa was clean and the members were friendly and professional! Will be going back to get a therapeutic massage!

Stephanie was amazing! 110 min signature massage. Relaxed environment, clean, comfortable and professional!

Absolute worst customer service i have ever had , no customer loyalty this place is the opposite of relaxing in fact they just increased my stress and anxiety. lost l loyal customer today I recommend finding any other place do not give them a chance they will stab you in the back if they have a chance

Marlene was is an amazing therapist !

Everyone was so friendly and professional. Will be returning!

Great place! The staff is very accommodating to any special needs and they have a very reasonable monthly membership plan where you pay 50-60 bucks and can go in once a month. Highly recommend this place.

The service was wonderful and everyone was very kind. I was running late and without me even asking they change my appointment for 20 mins later so I could still get my full service and experience. Would definitely recommend.

Liz did a great job 👏

Wonderful experience! Liz is the best!

Very relaxing ambience. Friendly staff. Massage great and facial was excellent. Like a hotel spa but prices better. I am joining as a member!

Amazing! Very relaxing and very beautiful! The staff is also super nice and very friendly. They also offer memberships for their spa which I thought was pretty cool.

Sydney gives a great service. Professional and highly skilled. No complaints at all.

Had the most amazing and relaxing experience today at Spavia. Staff was professional and attentive. Cant wait to go back.

Did a couples massage and really enjoyed it. The prices were reasonable and it was very easy to get an appointment

I always have a great experience. I had Sydney today and she was just excellent. Thank you.

Very relaxing experience.

Sydney gives the best massages. If you go here ask for her 👍

Tony was professional and so friendly. I would definitely return.