I like this smoke shop, Jordan is always very helpful and friendly. He goes through the new inventory they have and helps me pick out the right vape. Thanks Jordan 😊
Alexis is amazing. Shes always so knowledgeable friendly and welcoming. Its always a vibe when she works. Bless her with a raise its rare to have such amazing customer service. Unlike Jordan good luck if you have him. You might have to go to a different store for better care customer service if Alexis isnt working. But love the brand love the store.
This shop has pretty much everything you could think of for E juices and Delta hemp around thats of great quality, I bought some and was very happy with it, they sell Kratom as well for average prices. The only reason why I did not rate this 5 stars, is that the owner was there the day I first was checking prices as I just moved near the neighborhood and he told me hed beat any price around for e juice and I said that sounds great, Ill be back when in a couple days. When I came back I brought my receipt and bottle for him to beat the price of the vape shop I used to buy from thats farther away and he said no on the phone to the girl working, when I showed the girl working I paid 14$ and change with tax at my old shop, and also said your welcome to call them and ask there price, Well, I guess he changed his mind, because he told the girl working on the phone he wouldnt beat there price, then proceeded to charge me $19.99 + tax for the Twist bottle.. His other products are excellent, however i wont be buying my juice there.. So to sum it up; Their delta products are Fantastic and well worth it. He has a huge selection of alot of great products, and even has glass items, However his e juice his prices are extremely high..
Mikeal is a wonderful person. I came into the store and felt very much welcomed. I definitely recommend everyone to shop here. ❤️✊🏾✊🏾✊🏾💪🏾💪🏾💪🏾💯💯💯💯
I only been here for two weeks, Alexis has the best customer service, she made it her duty to go over and above for me when I was in search of some new hookah flavors. She gave me new ideas. I honestly thought she was the manager but I do think she need a pay raise. I now have a favorite shop to go to and if your in sanford area please stop by and tell Alexis hey
Im from iowa... ruined my vapes on my way to vaca.. stopped in and Charmaine hooked me up with a luff bar.. she explained her experience and even told me about the buy 2 deals to save me cash.. flavor was amazing and cost was better then home prices.. thanks so much for her help and love the place !!
Sharmaine is always super kind and very knowledgeable, love coming in when they’re working!
Isaac is a wonderful young man well knowledgeable in what I was looking for, helped me with my purchase will definitely refer and return after today
Be careful when youre buying disposable vape items at the shop. Although the workers are very kind, the disposable items are flake and they have a no return no refund policy. I really liked the shop but the situation with the products killed my vibe
Great smoke shop!! Cleanest one I’ve been in, in a while! Smells fresh and not overwhelming of spray or incense and a very sweet staff!! This mixed with all the variety of products they have, Made shopping in a smoke shop fun🤣
This store is huge with so.many options. Alexis is great, she helped me pick out some flavors and even ordered a product for me that Ive been looking for everywhere. This is my new regular smoke shop thanks to her. Definetly stop in.
Jordan is always very helpful and I love the store
This place must of bought some reviews because it is NOT a 5 star at all.Also o have NEVER seen a person work here that is not caucasian, seems a bit racist to me.Especialy when both locations close to me are ran by the same manager and its the same at both locations.I personally know people that have applied here and were never called because they didnt fit the ,color of skin, they want working here.
Every experience is great in and out how I like it and very knowledge able about the product thank you Charmaine!
Very friendly and helpful as well as made me smile…Very professional
Sharmaine greeted and got me in and out the store. Familiar with vapes and offered a flavor. Wonderful wonderful ! Give her a raise !Store was clean as well .
The best. This is my new shop. The woman who assisted me was so kind and helpful
Tons of flavors! Sharmaine was super dope and helpful! 10/10 recommend stopping here.
Rita’s customer service was beyond expectations. Very helpful with making sure I got quality product. Thank you!
I’ve been going here for months now and i just want to say how good the service is. I love the people who work here along with the service that everyone provides. Their products are amazing as well. Rita is awesome as well and she is a great asset to the hywaze family!
Everyone that works here rocks and is super helpful. Shoutout to Isaac 🤘🏽
Sharmaine was great and she put me on to a new brand services 10/10
Super kind staff & quick service! Sharmaine is lovely! :)
I love Hywaze!! They have every product for what I need at the moment. Top quality items.
Walked 15 minutes to get here after playing a show at West End and theyre closed a full 20 minutes before their advertised closing time
Rita amazing in the smoke shop I like free stuff very friendly lady thumbs up in my book everybody should stop by
Rita is always so kind and sweet. Every time I come they always have the best prices and customer service
Alexis was really helpful and wuth a positive attitude,I AM Grateful for her
When I called this shop I was greeted with enthusiasm and helped with what I was looking for with friendly helpful advice. Thank you for your wonderful service.
Went into this place for the first time, and was immediately greeted by a very cool employee I came to know as Mittens. After a couple of minutes consulting my needs, he helped me with the purchase of a new glass piece as well as some accessories. I highly recommend the place. When staff makes you feel like you’re engaging with the owner, you’re in the right place
Alexis is An awesome person great sells person I will come back because of Alexis whenever she is here
Amazing smoke shop I just moved here and the people are always so nice and Rita is just the biggest Sweetheart
Greg is the best he gives me great customer service every time I come in here and he makes me feel welcomed with open arms and he always works with me. Yeah on my prices and just everything. He’s a great personal Ryan he’s a good person to have to any company. I don’t go
Highly recommend. Always try to find one of these store to get my disposables
I had an amazing experience with Sharmaine thank you so much.
Rita has been up to the task and has advised us well. I wont hesitate to come back
Mittens was extremely helpful! He took the to explain the various products and what they do. For me it helpful and there was no pressure to make a specific product decision. Exactly what I needed and made for a very simple and easy for me. Much appreciated. Definitely will be back.
Cashier very nice. Excellent customer service
I just met Alexis 🫠Her dimples and her smile made me forget to buy what I came to buy🫣So I drove an hour back up hoping it would happen again🫢She’s a keeper😍. Don’t fire her 😐
Alexis was very knowledgeable and helpful. Thank you so much! When you shop at this HYWAZE, ask for Alexis she will hook you up.
Been going here for a while always payed a lil less in price have bought a couple of art pieces here before and always was worked with about price went in today with a buddy that needed sumthing and they did not have as I questioned the worker about sum pieces she was clueless about the products that she was selling as I was ready to buy a art piece as a Xmas present WOW educate your workers on wat they r selling super poor service today Dissapointed !!!!!!! Business else where we will go !!!
James always takes good care of me. When I was there, he was taking care of multiple people in the store, he is very professional and gives dedicated care to each customer. 5 stars all the way. So glad I came here and definitely coming back because of him. Thank you!!!
I mainly go here because of their great kratom selection but they also have an awesome selection of glass, Delta, shisha, everything youd expect of a good smoke shop. The staff are always very friendly and will tell you if they have a deal on what youre buying. Unlike most places where you have to ask or look up their deals online and ask them to give it to you. Cant say anything negative as Ive had nothing but good experiences!
Sharmaine got great customer service good energy.
Sharmaine was helpful and polite 👍 great service
Mittens is the absolute best, he was so kind & professional, all while giving out good information about the products in store when i would ask questions. super chill vibe, humble, and pretty handsome. will continue coming!!
Great store. Got great help Sharmaine
Luca was awesome. He helped us pick out a few different incense. We did the 10 for $2.50 and grabbed 5 different ones. Next time we will get the 30 for $7 after we find out the ones we really like. Luca also helped us with some of the other products there so we appreciate that.
This place is easily the best place to go for a good high, the 250mg gummies are my go to, and the Hywaze brand vapes are really good! 10/10 recommend
Sharmaine was great very informative! Great vibe!
Rita is an awesome employee who gives great advice, conversational skills, and costumer service! She’s absolutely sweet and is a great vibe to walk into. The shop is very clean and friendly. :)
Today was my first time at this store and I must say it was great! I’m so glad I decided to stop there. Gordon took care of me and he was the best! He was so knowledgeable and I did not have a question that he could not answer. Beyond professional and polite. I highly enjoyed my experience there and will definitely be back in the future.
Super helpful and made things super smooth.
I started going to smoke shops; and I’ve came across this store; Greg, has been amazing and remarkable on the info and patience with my purchase. I usually eat gummies because I have a hard time smoking keef, however, I’m excited to try his tips.Also the discount comes in handy as well. Stop by. Won’t be disappointed!
Always the best customer service, wide variety, and best deals around. Main reason why I keep coming back.
Allll the stars!! Clean, organized, incredible inventory and lots of options for EVERYTHING!!Megan was AMAZING! Friendly, full of great recommendations and incredibly helpful AND patient! I had to switch something out last minute as she was ringing me up and she never batted an eye, it was no big deal and she was just as nice as if I had added 4 more products to my checkout.If Megan isn’t a manager- she SHOULD BE! She’s the person you want assisting you wherever you go. Never pushy, but acknowledged me the moment I stepped inside. Alert and ready to give me the details on any and everything. I felt like I made a new friend!I live far from Smokology, however, I loved Megan so much, that I just KNOW, I’ll be back!
Highly recommend! Devon hooked me up with my new vape! He was very educated on the products and had great customer service skills. I also love the new setup 🙂
Sharmaines da best love this store
We came in to look at some things and was nicely greeted from Mittens. He was very nice and gave us great advice. He is doing a great job with helping us the second we walked in the door
This is the best store in the world , I LOVE HWAYZE.
I didn’t get his name but he was the only one in the store on 6/2/23 a little after 3 pm I went to purchase a disposable vape grape fume ultra and he tried to sale me 3 and I specifically told him that, I only wanted one . I proceeded to take out my card to make the payment, this clown again tries to sell me 2!!! I just ignored him. He over charged me out of spite 21.00 for a 15.00 disposable vape and I know he did it out of spite! My thoughts are he’s not getting enough business so they over charging people to level they books out. Very bad customer service arguing back with me and called me a B**** there are much better vape shops in Sanford this one is very bad business or they need to get rid of that particular worker
Amazing staff always have what I am looking for
Meg is the best one here she really knows what she’s doing. Hats off to her for the hard work! Mittens was awesome as well. Great customer service.
Seriously what a great way to enjoy Christmas Day. My fiancé and I stopped by to get some stuff and Yahel not only did help us but also understood what we needed. Our experience with him was absolutely great.I recommend this shop and if you can get Yahel to help you, even better.
Awesome store great customer service.
I come to this shop because my dude Megan gives me the best deal I’ve ever seen in any smoke. Megan is the best. A really good employee for Smokology with top of the line customer service!
Rebecca is awesome!! She called me back just to let me know my vapes are in stock! One happy customer. Thank you so much 🙂🙂
The staff was great. The receptionists Rebecca and Amy were very helpful and answered all my questions. The room was clean, everything you need for your smoke needs.
Matthew was so helpful! He has so much knowledge and answered all and any questions. I am totally coming back and recommend this place to all my friends.
Always a great experience at Hywaze smoke shop!! Greg is super helpful every time I come in. I always get the Lost Mary product, he’s an excellent salesman.
Rita was super helpful ! One of my favorite smoke shops
Rita was super helpful! Great prices!
Megan was really helpful when I came in! They didn’t have the opms black capsules I wanted but she was able to help me find another substitute.
Had a great experience James behind the counter was very informative very friendly very patient two thumbs up definitely be back for future purchases and I will be telling everyone about this place and who awesome it is .
Kevin is awesome. He takes his time to explain the product and provide great customer service I will always come back.
Megan was great and made me feel go about what I bought. I bought 2 vapes for me and 2 for my friend. Megan let me try them and I tried my friends and I didnt like what my friend chose. So she started to worry about whether my friend would and showed a sincere concern so I call her when I get home and my friend tried them and liked them both. You could hear a big sigh of relief in her voice. I have never had someone care that much about the me as the customer as she did. Looks like I found a new smoke shop to get my vapes now. Thanks to her!!!
This place was awesome. Great customer service. James hit me up with the prices and good deals. 5 stars all the way.
Mittens did a great job with his customers service helping me find the pod kings will definitely come back!
I will not purchase anything to do with my medical marajuana and smoking it anywhere EXCEPT HYWAZE SMOKE SHOPS!! PERIOD! FANTASTIC DEALS EVERYTHING YOU NEED GREAT PEOPLE TO HELP YOU OUT! YEAH!😁
Mittens is the best, he deserves all your love, he helped me get a great price on my new hookah. Awesome vibes in this place
James was really helpful and had a ton of product knowledge. One of the most welcoming environments I’ve been a customer at in a long time!
My visit was a great experience. The cashier Jonathan was very helpful and knowledgeable about everything in the store. I highly recommend going in an asking for delta 8 gummies they have samples that taste really good and not overly expensive. I know ill definitely be going back thanks guys...
Great customer service very well helpful and very nice to me I recommend you go there
This place is amazing with so much product to choose from!!!!! Jonah was so amazing and helped me out. Super friendly and great customer service 😁 Definitely going to be coming back here again!
Greg was very helpful and promt. His customer service encouraged me to help advertise the business.Great job!!!
Kevin helped me out tonight with some great vibes and laughs. Got me in the right direction within my price range loved my experience as always in the store
Rita was great! Got an amazing deal on 3 vapes. Will definitely be coming back.
Great service easy and quick
Mittens was the best sales representative he got me exactly what i needed. very respectful associate. definitely coming back
I absolutely love this smoke shop today I have everything Ive ever wanted and then some! Let me give a shout out to Megan for being so hospitable and making me feel like this is my home Im going to definitely be back until all my friends that I love this shop please if you need anything smoking related come to smokeology!!!
Kevin was super helpful! He was able to answer all of my questions and guided me in the right direction! Def recommend.
James was so amazing on my 21st birthday he definitely had great deals and low prices and hooked me up before my night downtown. Come to this man you won’t regret it💗💗💗
I pulled into Smokology looking for a different smoke shop. When I entered the store , I was greeted by , Gordon! Gordon was very knowledgeable of all their products and presented awesome customer service skills. I drive out of my way now to go to smokology every week , sometimes twice awake. Thank you Gordon for all your help!!Z
Clean store, great product and James is the best. Gave me a great deal. Love this store and Mittens he was very helpful and his beard rocks
1st time at this location … Kool store I really liked … The sales representative Devon went above & beyond to help me find the rite vape that would fit my needs … He is a good guy very helpful …
Mittens was nice and very helpful show me a lot of good products helped me choose my spider-man hand and will definitely be going back soon
Great place to get any smoke items you need
Enjoyed the lady working there she was kind and had a good vibe to her. Would come back for more purchases and convos for sure!
Alexis is a great help ya needa get right ❗️
Amir is very professional and helpful
Hank Alexis!! You were so nice and professional!!
Great service and good people
Great smoke shop! Highly recommend ! They always have great customer service and offer me deals I’m also loving the rewards program
This shop has a great selection of delta 8 carts and batteries ! Dylan was super helpful and got me what I need
Evelyn was awesome! A wonderful conversationalist and very helpful and welcoming. I appreciated the time I spent at the store and the purchases I made :)
This is my favorite smoke shop! Always go out of my way to come here! James is always so friendly & helpful!Always happy to walk in & see him!
Mittens is a great help. If I dont know what I want he all ways gives ideas. Great service
Super awesome shop mittens catered to our needs perfectly gave us a great $20 deal on an elf bar! Thanks again
Mittens is awesome! Very good at communicating and made me feel very welcomed. Awesome shop!
James made my experience SO MUCH BETTER!! I will only be going to this shop from now on because of him!!!!!! Variety of pieces here and he will get you exactly what you need
Came in to pick up my disposables and hooked me up with a good deal and when one of the vapes didn’t work as expected he replaced it no questions asked. Excellent service
Kevin was phenomenal, he knows his stuff and Probably has a PHD in Higher Learning. Come here, great deals
Move to sanford since June 2022 and been coming to this shop ever since, the dude his is Mittens is super cool, I get get the best deal all the time
James was an awesome guy to deal with. Super knowledgeable in flavors and gave me great advice as someone getting into vaping for the first time.
James was the employee at the desk and he has some of the best customer service I have seen in a long time, I really appreciate the help with everything I will be back!
Legit the only vape shop i go to with the best options and prices with quality! Alex is always great with customer service and and always stops what he’s doing to help me it Definitely makes the experience at the shop top notch!
Smokology is my new go to spot. James is super helpful and everyime I go he gives me great deals and hes is the best. This is my new regular spot!
Alexis was super helpful and very informative!
Amazing shop and amazing staff. James was absolutely amazing and was so helpful. Will definitely come back and recommend!
My first time coming this shop and Logan showed me what the best products and deals were helping me find some stuff I never knew existed. Amazing place, will be back!
I went in while doing my laundry. Very nice young lady was helping me. She gave me a sample of something yummy. Then my daughter came in looking for me and i told her I’d be back. Unfortunately I didn’t bring my wallet. But i will be back soon. Thank u young lady. Wish i got ur name. But i will remember ur face. Great place. Had all i need. ✌️😎❤️🙏🔥
Kevin was very helpful and friendly! Helped me find exactly what I needed. I got a purple grinder and i love it. Thank you!
Best smoke shop in town best prices on grabba leaf and scales plus Greg is very welcoming and nice he will make sure your taken care of.
First time to this store and James was very helpful ! The shop was very clean and they Al had a wide variety of everything you would need ! Awesome spot !
Thanks Greg!Always find what I need here. Super friendly and helpful. Prices are lower here than other smoke shops. Much appreciated!
Greg was amazing! There was an amazing selection of products. Customer service was unmatched as well.
Kevin was great! Patient and explained the products well and with knowledge. Much appreciated will be back!!
Lauren was amazing and helped me with everything I needed and the store also looks so clean and very well organized today!
Great selection and amazing service Charmaine
James was super helpful! Suggested some new hemp wraps I’m excited to try. Best selection in sanford by far.
Awesome experience, mittens knows everything there is to know about vapes and everything smokology!! Definitely the place to go. Great vibes great atmosphere. I’ll definitely be back
Mittens was really helpful and friendly! They also have the best delta8 carts!!!
Great place. Jay knows his stuff helped out alot. Highly recommend
James was very professional and made me feel right at home. Will definitely visit this location again and again. Highly recommend!
I loved my experience today with Mitten helped me get what I needed had a lot of patience with me 🥰 loved it. Can’t wait for my next visit
This is my favorite smoke shop. Gordon is very knowledgeable about the products and his service is always super friendly. Great prices too!
Megan was awesome helping me out chosing a flavor tonight! She’s been attending me since I first started coming to the shop and I will keep coming back 🤘🏻
Shout out to gordon he is always a nice guy he even remembered me or my motorcycle helmet 😂. He helps me out when im on lunch . always with the quality products . thanks gordon and smokology III !
Great shop mittens was great, great conversation, made it easy to find what I needed, also made me feel very at home.
James was awesome! Friendly, outgoing personality, and made sure we got the best deal!
Just stopped by got helped by J he is the man, super knowledgable and extremely helpful. Recommend 10/10 and ask for J
James was great, he helped me workout a great bulk deal and was very informative and transparent concerning the prices.
I had a great time in my visit Mittens hook me up He provided me the best customer service I ever had !
Love this smoke shop. Everything is high quality
Megan is super sweet nice environment and great sales woman and tries to meet all my needs good atmosphere and great playlist when I come in
James hooked me up on a good deal for a new tray and papers :) Thank you. Love this chain!
Amazing service always got what I need and the store associate Megan was a big help with picking my wraps out and even looked out with samples !!!!
James had great customer service and was very nice and helpful person I will definitely be back
Mittens was awesome, really helped direct me through all of the different products they offer.
Always awesome service and the best prices definitely recommend James is awesome ask for him he knows his stuff...
Great customer service!
Alexis provided the best customer service @ sanford location
Megan has very great customer service the store was very clean with quick service and how could I forget about the AWESOME,GREAT, VERY LOW PRICES when I I tell you its the best smoke shop in Sanford I MEAN JUST THAT!!!!!!!!!
Kevin was very helpful when I asked about different products in the store :) Staff is always very friendly when I come in.
Evelyn is the best! This chain of stores carries my favorite gummies. In fact they manufacture them. Hemp Candy HHC help me with my fibromyalgia and I was able to go off of prescription sleep meds! Woot! You have to go see Evelyn and try them.
Mittens was exceptionally well knowledgeable about all the great and vast inventory of glass pieces and was absolutely pleasant experience.
Great customer service, James was knowledgeable on products and helped us pick something out.
This is the BEST SHOP IN SANFORD HANDS DOWN. James is the ONLY ONE I trust to get my goods from!! Thank u for excellent service
Came a few weeks ago when this location just opened. Jonah (?) was super knowledgeable about his products. Great atmosphere and cool people.
Evelyn is great every helpful great customer service. Will definitely come back to see her
Mittens was awesome. He was able yo help us find the perfect blend that we needed.
Nice place, great help. They have an awesome selection! RIQ was very helpful!!
James gave me the best deals and honestly this is the only place I go to because of the amazing friendly service that he provides me. Best prices in Sanford !!!
Devon was amazing was able to assist me with everything very nice and helpful n know exactly what I needed! Best smoke shop
Devon was very friendly and patient while I took my time shopping a new vape juice flavor. Fair prices too
James was such a great help and helped me pick out some great flavors. Will definitely be back!!!
Great custom service shop smells amazing and different products to chose from.
Mittens is super awesome & super helpful! The store has sooo many options and the hospitality is amazing!
The best store ever with excellent products. I highly recommend 😍😍
Super dope place! Mittens was awesome with helping us out!! Definitely will be suggesting this place to others!! super good prices!