I just received a call at 5:20 pm to tell me that my couples massage for tomorrow at 2pm is being canceled and refunded because they couldn’t get a second therapist. I had even texted prior to booking several days ago to ensure they had availability and I was told yes, please book online. I then texted back and confirmed that I was all booked! A simple “sorry, I tried” today doesn’t quite fix the fact that my Mother’s Day weekend massage splurge has been canceled with basically no notice. As a small business owner myself I would have at least offered a gift card to come back and try them at another date as an olive branch for ruining what was supposed to be a special occasion. Very poor business management on their part. Something I would suggest for the future if this ever happens to another client...
Maureen the massage Therapist is phenomenal and professional. She listened to my worries and explained what how she would work on me to alleviate my back pain....
One of the best massages I’ve ever had. Maureen was excellent. And Kim very professional throughout the process. Will definitely repeat!
I don’t normally write a review on the places I visited but this place deserves it. Absolutely the Best massage I have ever had a truly wonderful experience. All I can say is World Class. The staff are all very kind and friendly. I am looking forward to returning to have my facial this week. I love this place.
Such a lovely experience in a convenient location downtown! It was cute and cozy and made for the perfect relaxing hour of my day. Can’t wait to book again!
Always have the most relaxing time at Chic Spa! Kim, the owner, goes above and beyond for her clients. Recommend to everyone I know!
Loved my massage! The perfect amount of pressure. Highly recommend!!
Chic Spa is fantastic!! Highly recommend if you are in the Sarasota area and looking for luxury service.