Massage Haven

20701 N Scottsdale Rd #111, Scottsdale, AZ 85255, United States
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Massage Haven
Comments
Ni
Review №1

Went today full of knots and luckily Dino was available. He is one of the best therapists I’ve found in the valley! Highly recommend!

Br
Review №2

Got me right in, which was super nice bc I happened to be in the area. Ask for Jennifer if you want a great deep tissue massage!! They dont push memberships, which can be really uncomfortable. Im not saying you shouldnt get one.. Im just saying if you want a great massage, come here 😀

Ch
Review №3

Great massage for a pretty good price. Really loosened me up and helped the joints. Great atmosphere and really quick turnaround on more appointments.Recently missed an appointment and they have a no show fee of about 2/3rds the cost of the massage. So be aware of that if youre a busy person, have schedule issues, or forget things often.

Ti
Review №4

This company is a joke and the owner does not know what he is doing. He wants to blame brand new therapists that are hired for his failure to make sure they are made aware of their appt bookings so they can show up for them. I was really, really looking forward to starting at a new place, but I was treated like crud, blamed for things completely outside of my control, lied to, and I likely wont get paid now for the appts I did, as I spoke with another therapist who had worked here and she was not paid for an entire week of her working at the Peoria location. Beyond upset. Search elsewhere for your massages. He wont be able to keep a single person on staff with this unprofessionalism. It is so beyond anything I have ever experienced. I have never been treated this badly by a potential employer. Unacceptable. He also took an unacceptably long time to have me fill out proper paperwork to become officially on his staff, and never bothered to ask for a copy of my state massage license. All of this should greatly concern clients of this business.

Je
Review №5

I have been going here for years and highly recommend this place to all my friends. I’ve never had a bad experience, everyone is always super friendly and professional and the therapists here are terrific! I was very grateful during my pregnancy when I found out I could still get massages by some of the therapists who could do pregnancy massages.

KA
Review №6

I decided to stay low key for my birthday and have a spa day. Being new in town I was looking for a spa in the area that was nice and budget friendly. After doing research and checking reviews on Yelp I decided to try Massage Haven.Besides it being my birthday I get massages pretty regularly and was hoping to find a place to frequent every other month. Massage Haven was modern, very aesthetically pleasing, staff was very nice and the whole place smelled wonderful.I had my cake with me when I came and they were very accommodating and held it in the refrigerator for me until I was finished receiving my services.COMBO ONE$95 -- 1 hr massage, hot oil,aroma therapy, eye treatment, foot soak, mini hot stones and foot scrub and I added a full body scrub.I had already gotten a facial from my esthetician but next time I come here I will try one of their facials.This is my new place. I will definitely be back.

Br
Review №7

Claudia was amazing and I am so happy I found this place!! I felt like a new person after the massage. She really got deep into my muscles in my neck and shoulders which not many massage therapists do. Probably the best massage I’ve ever had to be honest!! I can’t wait to go back.

Ki
Review №8

Great place. Ive been a regular for a few years. For a more relaxing massage, try 90 mins or 120. Should try getting a massage from a master. Wont be disappointed!

ra
Review №9

Hannah is an excellent therapist. She has a customer service focus and goes the extra mile to give you an enjoyable experience.

Sa
Review №10

I go her for one reason .... Dijiona!!! I have probably misspelled her name ... but close enough to ask for her !!! She is above all other therapist in the world in my opinion .. from a person that has been getting massages for 20 plus years . Amazing person ... amazing therapist ... she will find knots you didn’t know you had!

Ra
Review №11

Its one of the better deals in town if you buy massage packages in advance. So far no last minute cancellations and the massages have been great.

R
Review №12

Let me start by saying that the owner of this location is supposed to be calling me according to a receptionist I talked to yesterday.Now, I went to this location twice:First experience was absolutely PERFECT! Wonderful, skilled massage (A THOUSAND THANK YOUS, CLAUDIA!), receptionist was pleasant, warm and inviting (sorry, I didnt get her name. I can say she was blonde, but thats it :( ). Claudia actually was waiting on me when I walked in the door @ 8:59am for a 9am appt and once the initial paperwork was completed, she got right to business. Since it was my first time there, I received membership pricing which was a very nice surprise! After the massage, I definitely wanted to come back and had thoughts of becoming a member even though it is a 45 minute drive from my home!Second experience (2 weeks later) was... not so good. Claudia and another employee were waiting outside the business when I drove up at 8:30am for my 9am-10:30am appointment. Turns out, no one showed up to open the place. Hey, people have lives and things happen... Just call your people to let em know you arent coming or youre late and all is well. No worries, right? Well, not really. An employee from BOTH neighboring businesses came out to A) offer the 3 of us a seat in their businesses to wait on the opener, and 2) comment that this kind of thing happened regularly at MH and the opener usually comes screaming through the parking lot in her car to hurry and open the doors. Anyway, one of the ladies called the owner and he had to send someone out to open the place because no one else that was called was answering their phones. This was at approximately 9:25am. At 9:45am, I decided Id waited long enough, got in my car and began to drive away. I just happened to look in my mirror as I pulled out and saw a brunette opening the front doors.Now, Im told by his employees that Dino, the owner, is a great guy and a great person to work for - all great things. BUT...Im also told that this happens too often for someone to keep their job (not told this by his employees, so take that for what it is worth).I will be going back as Im hoping this is not a recurring issue, but I definitely will hedge my bets and get a later appointment time with Claudia.

Ja
Review №13

I always have a pleasant experience at this place. The new receptionist is very cordial and provides a welcoming face. My favorite masseuse is Judi. Her personality makes the experience all the more wonderful.

Da
Review №14

I had a terrific massage here with Jackie. The place is nice, clean, friendly, and relaxing. I will be back on my next visit to Scottsdale!

Am
Review №15

This place needs to hire moreReliable therapists as they are ALWAYS cancelling last minute. Wouldn’t recommend if your actually looking forward to your massage

Ap
Review №16

I’m a big fan of the arrowhead location. I would like to try this one, I really would. I stopped in on my lunch today, and no one was at the desk. Waited 5 minutes but no one came out. I called several times as well, and it goes to voicemail each time. Very challenging to make an appt if you can’t get ahold of anyone.

Au
Review №17

My wife has had a frustrating experience, overcharging her for services despite having a membership, attempted to cancel and they kept on charging per month either way. Poor management in this regard.

Ma
Review №18

Great staff, and very reasonable pricing.

St
Review №19

Nice, Clean and well organized. While not the best masseuse I have ever experienced, she was clearly well trained and no slouch. I would recommend friends to use this facility.

Ka
Review №20

The place is clean and has friendly staff, but the time of the message (60 min) was shortened to 47 min and was not good at all.

Ta
Review №21

They have the best deals and great massage therapists around wonderful relaxing times.

Be
Review №22

Great neighborhood place to come get a massage abd relax. Excellent therapists and lovely atmosphere!

Se
Review №23

Amazing place. Claudia is a wonderful therapist.

sh
Review №24

Hannah gave me a great massage

Ji
Review №25

Sometimes you need to loosen up

Li
Review №26

Claudia is amazing!

Ro
Review №27

Well worth it

Information
33 Photos
27 Comments
4.2 Rating
  • Address:20701 N Scottsdale Rd #111, Scottsdale, AZ 85255, United States
  • Site:https://massagehavenaz.com/
  • Phone:+1 480-256-0998
Categories
Working hours
  • Monday:10 AM–9 PM
  • Tuesday:10 AM–9 PM
  • Wednesday:10 AM–9 PM
  • Thursday:10 AM–9 PM
  • Friday:10 AM–9 PM
  • Saturday:9 AM–6 PM
  • Sunday:9 AM–6 PM
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible seating:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Toilets:Yes
Crowd
  • LGBTQ+ friendly:Yes
  • Transgender safe space:Yes
Planning
  • Appointment required:Yes
  • Appointments recommended:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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