AWFUL customer service. talked to the manager tyron (i believe) and he had an awful attitude. would not recommend AT ALLand since i can’t create a new post i’ll just piggyback off of my original comment. Like i said not sure on the correct spelling of his name but i do know that the customer was awful. my facts are straight as is my money is long i’ll be taking my service else where
Such a welcoming Vape shop! Charley assisted me and was super friendly and kind. This place will definitely be my go-to whenever Im on this side of town!Its definitely a place of quality
Great experience ,inventory and prices! They had my fav. scent Nag Champa in stock and a nice variety of Kratom. Charlie was the best, very down to earth!! She was very knowledgeable on the large selection(not overwhelming) of products and patient with me while debating on items. Didn’t feel obligated to purchase either. I’ll definitely be taking the 30 min trip back!
I was going to order online since local smoke shops are typically overpriced with limited inventory, in my experience. I didn’t want to wait for shipping and delivery, so I dropped in to check this place out. I was pleasantly surprised by the selection of hookahs and accessories, Sisha, Cbd products including edibles, and all at competitive prices!!! The owner and staff were both knowledgeable and friendly. I’ll definitely be a repeat customer. One Luv Smoke got me right for the quarantine. Definitely check them out.
Charley’s customer service was very friendly and her oral was every thing…love,love,love her vibe
Went in today to buy a new cartridge for my battery and had a great experience. Charley is freakin awesome and really smooth with the sell. Went back in to get a new battery. Quality is great, prices are great, the store has a great vibe. 10/10 my favorite spot now!-Big Rich
Charley is always awesome! Great person.
My girl Charlie always gets me right. She’s always helpful and getting me to try new vape flavors that I enjoy. Also her customer service is on point. If you wanna get right ask for Charlie. Been coming for two years and she never fails to impress
Charley is the best! Always end up spending more than expected, but worth it!!
Love this place, everyone is always so helpful and friendly. I got to meet Nook today on his first day!!! So sweet and bared with me while I ran through the alphabet trying to remember what I like. He immediately gave a knowledgeable suggestion and sent me on my way.The customer service here is always great, glad Nook is a part of that now!
Had a great experience not knowing exactly what I was looking for but just learning about the products and left with a few goodies. Incredibly friendly service and a lot of attention. Shout out to Charlie and Nook for their guidance!
So I came here a few times. Last time I will ever go back tho. I told the lady I was there to get the buy 2 get one free elf bars. We picked 3 out and she opened them all up before we even got to the register. (Now I see why she did that) Then she rang me up and I told her why is it so much I wanted the deal. She basically tricked me into buying 3 full price. I was going to be a repeat customer not anymore. Can’t reach owner to get this straightened out. I don’t like being tricked. It was the African American lady that works during the day. If they notPart of the deal DONT put next to the sign. Also, why would you let me pick 3 not part of the deal after I told you that’s why I was there!
I met Charley at the one luv smoke shop. She was very helpful got me set with some vapes and even replaced one that was leaking. 5 out 5 stars definitely coming again.
Yall come check my sis Charley at One Luv smoke shop Smyrna. Best in the city....💯. Smoke....💨
Nook & Charli did a great job and helped me out with everything today! I had complicated questions and they directed me in the right direction and got me what I needed. Highly recommend. 10/10 store and staff!
Charley is absolutely exceptional! I have had the pleasure of being serviced by her twice now. She is very friendly and knowledgeable about the products she sells. I will continue to do business solely because she is there.
Ive been harassed by one of the workers here. This use to be a good place to shop but i believe what ive heard about charlie now. Shes very aggressive. I”ll never shop here again because of her. She started off very helpful and friendly and turned out to be a complete stalker. Yes i have the proof. Dont fall for it.
Came to get water pipe essentials. Brie was the most help member of staff I have ever spoken to in a vape store. A credit to your business. Thank you very much
Visited One Luv Smoke ‘n’ Vape Shop today. Had a very pleasant experience. Charley was very down to earth and helpful. I actually found her a bit humorous. I’ll be a bit more knowledgeable about what I like and want next time. I felt a bit rushed at times, especially when another customer would came in. I understand giving individualized attention to each customer, however, I am patient and I do like to take my time and ask questions. #clean #knowledgeable #variety
Charley has Great customer service. Very assisting in making proper product decisions. Very helpful and friendly. The best employee on the roster.
Decided to visit this store for the first time. From the moment I entered Charlie and Becka gave me such an awesome welcome that took me by surprise. Charlie was very helpful and guided me through picking the perfect gift for myself. With that type of customer service I will definitely be back and will tell others about this location.
Great vibes from Charley and always friendly. I have been supporting your store for years. I have a request: Please order Costal Clouds, Strawberry Cream.
Recently visited one luv smoke shop and the service that Charley gave was awesome! I actually left the store and ended up coming right back into the store to buy something else based off of her suggestion and am happy with my choice. I will be back!
Charley helped me so much find everything that I needed and was very very knowledgeable about everything in the store, I did have a previous experience where I came in has been a lot of money and I was told that things were used for what they’re not actually used for and Charley enlighten me on what things are actually used for. I honestly feel like she deserves a raise and the only reason that I’m ever gonna come back here after my bad experience is because of Charley
Charlie was dope. She helped me find the perfect Rick and Morty item for a gift. She was very knowledgeable about each product and had many recommendations. AND she told me about the reward program which I didn’t know yall had. Super helpful!
Charley has amazing vibes. Love the shop. Set up a KANG VAPE testing station for all your customers to try. New flavors coming soon! ⭐️⭐️⭐️⭐️⭐️
Charley is an asset to your Company. She is what it means to be a true ambassador of good customer service, which is in short supply these days. She gets me what I need, when I need it. (Still looking for that Purple No. 1 50mg Salt Nic)In the meantime Ms. Charley gets my vote for President!!!
My first visit to the smoke shop was pleasant and amazing. Charlie was amazing and made me felt welcome right away. She had a answer for every question I asked. She was extremely nice and professional about her job.
This is the worst place, the lady there has no idea what shes talking about, when you call shes bothered to pick up the phone and look something up in her store, shes argumentative and flat out rude. Seriously, if she doesnt want the job she doesnt want to work she shouldnt be there. There are 3 other smoke shops within a block of this place, pick any one of them, youll be treated better as a customer than at this place.
Charlie was very helpful. I received a faulty hookah and she handled this situation with so much professionalism. I appreciate all of her help.
Charley was the absolute BEST and made it work the drive from North Ga. Help me in no time with what I came for. Definitely my favorite & only location!!!!
Charlie was awesome, has me trying the new coastal clouds blue lime aid but I would love for y’all to get the pink Lemonade in coastal clouds for me.
Charlee is absolutely fantastic, we came in to get a few things and she made sure we found each thing we needed! She is incredibly personable and definitely made our Saturday. Thank you so much Charlee!
Charlie is absolutely amazing and very knowledgeable and was able to help me find exactly what I needed! Will definitely be back.
I came in and Charley was very helpful. I shopped and I will definitely be coming again because of her service.
Charleys vibe is so dope. A genuine soul. Seeing her puts a smile on my face. Great customer service! 💕
Came into the smoke shop looking for something specific and Nook made sure I left satisfied with all my questions answered. In a world with deteriorating customer service, I was glad to run into someone like Nook!
New to the area & needed a convenient smoke shop. Nook was super helpful & knew exactly what I needed! Small store but great vibes! Definitely will be back!
I called the shop about Q Carbo, Charley said they had it and it works. I bought 2 bottles! Good vibes in the shop as well. Thanks for looking out.
Charley all was helps me out, great customer service. But y’all always out of coils and vapes and stuff. Get the inventory up and promote Charley!
Charley gives the greatest service ever… everytime I come in she always makes me laugh and smile highly recommend coming in just to see her.
My girl Charley is so nice every time I come into the store she helps me with no problem a great worker
By far the best One Luv Smoke ‘n Vape shop. Charley is the best and always very helpful and do her best to have your favorite in stock! Make sure you go check them out!
Great experience …… Charlene is and was a great help…. Very knowledgeable of the products and very hopeful when it comes to help make a good choice.
Charlie has great costomer service helped me get everything I needed will most definitely come back when Im back in the area👍
Always a dope experience at One Luv! Charley is always in stock with everything I need, vape and smoke needs, everything! Best shop in the community
Nook, Charlie, and the crew always look out for my preferences, suggest offerings, and are just fabulous at customer service. My favorite smoke shop in the entire Atlanta metro area!
Charley gave me great customer service gave me more help than anyone else would shes my new smoke shop buddy!!!!
Charley was great made sure I received everything I needed. Great energy every time I come in a she is here .
Charlene was great. Helped me and my friends chose the best shisha. Great selection of incense and sweet customer service. Will def be back Charlie.
Charley was great and I will definitely be back soon. Great inventory or products and an amazing staff!
Charley has been super helpful every time I come by the store. I’m not from the area but I drive over here just for her assistance.
I went here to pick up somethings and was greeted with the best customer experience. Charlie was amazing and helped me with suggestions and deals. Will definitely be coming back in the mornings.
I went a few days ago to this location and was greeted & attended by Charlene she was amazing. Very knowledgeable about the products and very friendly. Answered any questions I had. Will definitely recommend her to anyone.
The service from Caroline was wonderful and very helpful. I was excited to see white sage offered for sale, and Caroline was knowledgeable regarding the products for sale.
Charley is so awesome!! She always recommends the best products. I am a loyal customer!!!
Charlie was so amazing. Great customer service. She sold me this amazing eyeball grinder!!! Would definitely recommend to my friends.
Charley was great! Super helpful and informative. We really enjoy this shop and would rather drive here versus visiting one by our house.
Charley got me right I came in and she helped me find the product I needed and she was really helpful definitely would come back
All day charley is the best. I love the help and wisdom for products is amazing. The quality of products here is good. Alway happy 🔥🔥
Charlie knew a lot about her product and led me to the right thing. Great service!
I’ve been going for months and the customer service is elite. Vanessa is always helpful. She set me up with a new mod that is perfect for me. If you happen to get her just know you are in great hands!
Received great customer service but the vape I purchased I think the puffy is the name, its a delta hybrid vape made me very dizzy would not recommend
Charley is the best thing to happen to concord road. The service is stellar and she knows everyone by name. Needing a friendly smoke shop friend? Come here. Seriously.
These stores should not be called One Love. There is NOTHING that exhibits anything related to love, brotherhood or anything related to that song! Big joke! My husband and I just left the sister store on South Cobb where we had the worst customer service Ive ever seen in any place of business, only to come to this location and be stopped at the door and told only one person allowed in the store. On top of that I had to be the one to say hi when we walked in while he looked at us like we were crazy coming in there before telling us only one person. We are husband and wife and we had masks and gloves on. Once again ready to spend around $300, but turned away. At a time like this when so many businesses are suffering you would think they would be grateful to still be working and show it in their customer service. This was our first time in either location and it was such an unwelcoming event right at the door. Theres too much competition in and around Atlanta to be treated this way. Your employees need to be trained better and held to a higher standard.
Charlie has great service I didn’t come here for no hookah lol but she reminded me to treat myself and I deserve it! 🤟🏽💪🏽💙🙏🏽
I’m a frequent shopper here and let me tell you…Charlie is the BOMB! Always helpful with such a warm smile. Stop by and you’ll be pleasantly surprised!
Charlie was an awesome help! Very pleasant on the phone when I called and in person!! Plus, yall were the only shop with kratom shots in stock! Awesome
Stop by earlier always a vibe when Charley Wise is there shes very friendly and informative and knowledgeable about products definitely recommend family and friends!!!
I have only had great experiences at this place. Been coming here for a little over two years. Greg is the best, along with Cici and Ben (I think that’s his name.) I just called to ask a question and didn’t get an answer after a few rings but Ben CALLED ME BACK and answered my question. Super impressed with the customer service, always
Bought a hookah from this store. A month later it cracked while cleaning it. Leaked water so much it didnt keep the pipe inside submerged. They refused to exchange it, all they did was offer a 5% discount on another hookah.Edit: Look at the owners responses to bad reviews. He insults everyone, says their bad experience is their fault, and doesnt offer anything to help them. He says my review is FAKE after his response backs up what I said.If youre just looking to spend a few dollars on some papers or a cheap pipe, this place is fine. But dont waste your money on any big purchases.
Charlene always provides me with A1 customer facing values & services …greets me on a first name basis….knowledgeable of the product inventory and know what to recommend on each visit…I’m extremely satisfied with level of service I get on each visit!!!!
1st time here and it was a great simple experience!! Tyren was very helpful with assisting me in choosing products and kind with his service. I will be here again!!!
I have always had a phenomenal experience at One Luv. From papers, to pieces, to vapes, to cigars they are by FAR the most knowledgeable and helpful associates I’ve ever dealt with in regards to this industry (or retail in general) Definitely worth stopping in even if it’s to have a chat. I go from clueless to feeling very informed on products every single visit. Do yourself a favor and visit my friends at One Luv.
Came to see Charlie at One Luv and she was amazing as always! She brightens my day with every visit!
Dont go there! They are selling products at a double price then the other vape shops around. Some people simply dont know or dont want to run a reasonable business with a fair market value. Greed is not going to get you success.Answer to your reply:Good for you. Looks like every customers complain you are labeling as fake review . Sort of like politicians use the fake news term these days. You are overpriced and that is not a fake review. Besides being arrogant you couldnt find a better answer to the original complaint tells the public here a lot about you and your business. Good luck and NO THANKS
Always have a great experience shopping here. Charley is always extremely helpful and kind. I love coming here :)
Charley was very helpful she had what I needed and got me straight away!
I’ve just moved to the area and I’ve only been here twice. Both times the employees here were super helpful and helped me find what I needed at the best prices! I just came to get a hookah and ended up getting the best service from Ben. They really went above and beyond to ensure we got exactly what we needed and it was more affordable than I intended. Needless to say I became a vip member and will be back!
My points were lost when they switched systems as well as a few other issues. However, Pre, the owner, says he is adding my old points from the previous system and correcting the problem with point accumulation on the new system. Each and every time there has ever been an issue with anything that the staff cant handle, Pre calls me personally to make it right, just as he did last night. Great customer service by the staff and owner. Greg and Pre especially. Thank you
Charlie was wonderful to talk with. She was very knowledgeable about the products offered. I enjoyed my visit and look forward to shopping their again.
Visit with Charlie was fire. She had me try delta8 for my first time and definitely loved it especially being on my way to the house. Will be here often
Charlie is very attentive and ready to help with whatever you are looking for! She knows her stuff and is very friendly! I’m glad this place is so close to me!
I came here the other day and had a great experience with Celia. She gave me wonderful customer service and really helped me understand the products. I would highly recommend this vape shop to friends and family.
Just moved to Marietta and looking for some stuff to add to the house and contribute to friendly gatherings. Me and my girlfriend came here and found a great deal on a hookah. We will definitely come back as regulars, thanks to Ben and his awesome services.
Charlie has A great personality great customer service with a smile and she got me to stop smoking cigarettes and got me to buy a Vape and I liked it
I love coming to the store just to kick it with Charley…but One Luv has all the top selection.
Charley and nook had great customer service from these guys you guys have to check them out!
Charlie knows whats best here, has the best disposable vapes, and all your smoke products you need, very helpful! Always knows whats best!! My usual spot, would recommend to everyone
After moving to the area a friend suggested I check out One Luv. Im impressed with the great friendly staff and competitive pricing. I find smoke shops are intimidating and the staff are often unwilling to educate customers. Which is too bad. At One Luv no matter who has been working Ive always had a positive experience.
Charlie had amazing customer service. Knew what she was talking about when product was needed
Horrible experience. They sold broken merchandise and refused to swipe out for new one. This was 20 mins after I bought product and it didn’t work. It’s was a $45.00 vape and best he could do was 10% on another. This isn’t the first time they have sold broken products. Do not shop at any local Smoke Shops. Give your money to a better business.
Came in today got great service from CharleyShe’s awesome been coming here 2years!!!
I love the positive vibes and energy of Charley. Always very helpful, courtesy, and knowledgeable. Always professional.
Charley is always a delight and always offers top notch service as well as incredible flavor varieties every time I visit
Charlene is amazing she is so helpful and nice!!!! I have been coming here for years and she has been an awesome addition to the employees!!!!!!One Luv❤️
She hocked me with that exotic stuff! Make sure u shop here she’ll definitely hook u up
Has gone down hill since new hires. Old staff were knowledgeable and helpful. These new ladies know nothing about the products, guess at things, and take forever to help people. Maybe go there if you just want a cheap pipe or papers but otherwise their vape device knowledge is non-existent. Plenty of other places near by to get vape supplies.
On May 21, 2021 I went to the one loves smoke shop on Cobb Drive. I took my e-cigarette apart and showed the employee the atomizer that I needed. He gave me the box and said this is the one. I paid for it and I left. A short time later I try to put the new atomizer in my e-cigarette and it was too big. I immediately called the Cobb Drive one love the smoke shop and the guy told me he would have to talk to his boss who’s name is pre. He told me he would call him and call me right back. Six hours go by and he never called me back I was there at 11:30 and now it is 6:07 PM. I called the Concorde one love smoke shop to get the phone number of pre-the woman wanted to know why I wanted to talk to pre-. I told him my dilemma she told me they do not refund I told it was the employees fault he gave me the wrong atomizer after I showed him the one I had in my e-cigarette.She told me it’s company policy no refunds I told her not when it’s an error from your company. I did not point to the atomizer and want that one I asked him to give me the one according to what I was holding in my hand and he saw exactly what I had. He gave me the wrong box and now I have to eat the money it’s only $21 but it’s the principle of the thing. The store has no integrity nobody wants to do the right thing. So my advice to you is if you go to the store make sure what you buy is exactly what you want and need because If you get the incorrect item due to the employees fault they still would not reimburse you they will not reimburse you under any circumstance. I will never shop there again. So in other words they lose a customer for $21 this is how stupid they are.
Charley always has excellent customer service and suggestions. One Luv vibes!
Been to a few smoke shops in SmyrnaGlad I stopped by OneLuv today the vibes were incredible they have a wide selection of good smelling incenseI received the most welcoming vibes from Charlene be back soon!!!
Hard Sales go to My dearCharlene shesDoes pressure but has amazing recommendations on everything
I just left the One Love Smoke ShopMy homegirl Charlie just hooked me up with some Moon Rock and discount on everything I purchased. So whenever you get a chance go check her out
Nook makes the store very welcoming without being pushy. My favorite place to buy hookah products!
Found this place on Google and they had everything I needed! I really appreciate Charley for introducing me to some new hookah flavor. Thanks
Charley was great. She gave friendly and good customer service.
Nook was extremely helpful, just moved to the area and he was extremely welcoming. Definitely returning
Charley helped me out a lot. She is a great employee and is always here to service for customers. Great work!
Absolutely Amazing Customer Service!!!! Charlene & Becky is awesome. Shop is always clean and smells great. 10 out of 10.
CHARLIE DID AMAZING!!!! She called the manager for me to make sure i get the best service
I came in and charlie made everything real easy to pick and had all the good vibes up in here
Charlie is an amazing person , she always knows exactly what i want. she has a great personality. KEEP HER HERE PLEASW
Charley is dope! She was really helpful! Great experience, and Ill definitely be back.
I appreciate the help that I received from Marla at your Marietta store. She was very knowledgeable with the products. She made me feel very welcome to the store.
Great selection and the staff are knowledgeable of their products. Go check out Charley at One Luv, shes dope and very helpful🥰🐞
Charley is the best! She helped me find exactly what I needed. Good vibes in the shop.
Charley always hooks me up never let me down stop by to see her she got you 💯
Charlie has always been very helpful whenever I need anything. Thank you!
Charley was a great employee helped us find exactly what we were looking for gave us great laughs, service was great fa sure coming back
Loveee charley. She’s my go to always. Love my local smoke shop.
Charlie is the best over the counter sales person Ive met she does wonders for the smoke shop hope shes there when I come again She is awesome and greatly appreciated
Charlie were super helpful, and very knowledgeable about all their products
Has some of the best quality hookah products such as coals and flavors. great service and friendly staff highly recommend. nook was great
Charlie is awesome! Super friendly, very helpful! Def gained a customer today!
Charley was super helpful! Helped me pick out a new bubbler! Excellent costumer service! 😀
A confession to start: I honestly thought they stood behind their products. Thats my fault.....Having said thatTHEY DO NOT STAND BEHIND ANYTHING THEY SELL. I learned that today when I bought a product there for $47 dollars after having the last 3 cheaper models die on me. The previous were purchased there, so naturally the store suggested a better model. 15 mins later I was back explaining that the product did not work at all. I was told there was a law or something blocking any help and that I would have to take it up with the manufacturer myself. I indicated that I didnt know of a law that says you cant take something off or discount given the situation....Nope The law has spoken.My take away from this is BUY ONLINE.....Owner response....Hi Brian, we have a strict NO RETURN NO EXCHANGE policy. As my associate explained to you, we dont give any warranties as we dont manufacture any item, the manufacturer takes care of all and any warranties.My response....The clothes I wear arent weaved in the department store. They are manufactured offsite.The car I drive was not assembled at the dealership. They are manufactured offsite.My cellphone was not constructed at Sprint. They are manufactured in china. (specifically Guangdong...the same place as the cheap Vape you sold me)Id be hard pressed to come up with nearly anything sold locally that isnt manufactured elsewhere.In summary....I said...THEY DO NOT STAND BEHIND ANYTHING THEY SELL. The response...NO RETURN NO EXCHANGECompromise...BUYER BEWARE
I went in and bought a scale. It didnt work when I got home. Came back to Exchange it for the same one. Employee walked over to the scales and tried to find one that was in working condition. They all had the same issue and were defective. So I asked for another model. We went to register to pay but she called the owner/boss to get the OK. Not OK, no returns, no exchanges, no excuses. Wish they told me that before they checked all of them and wasted my time. Or maybe have the return policy on the receipt. I wouldnt recommend this place to my worst enemy. Cheap products that are overpriced. Im 64 and never got raped by a 54 girl in my life until today. I feel violated. Lesson learned
Nook was very helpful and polite throughout. My whole entire experience here would recommend.
Caroline is great. So is woman with the long locks. Great customer service and recommendations
Charlie was great so patient and has good knowledge of products.
Great vibe! Great customer service with Charlie! Got KubaKuba deluxe smokes, ladt one so nned more drew esates for next week...
Built up points at the Cobb store. Get to the store to buy a new tank and was told to go to their sister location. I go there, purchase the tank, find it their systems dont talk so my points dont count. I buy the tank any way. Get home and set it up. Within minutes my juice is EVERYWHERE! Tried 3 different coils and realize its not the coils, ITS THE TANK! I go back up to the location and show them, they basically waived their rights to it and wont deal with it. Referred me back to SMOK Tech support for warranty. Even though I havent had it but 4 days. Call SMOK Tech warranty service and guess what they say? SMOK: We dont warranty tanks. Just or mods. Tanks are like coils. Theyre disposable. ... WHAT? My money isnt disposable. Im done with these small shops. Im insulted and feel disrespected.
Great place. Super chill, and maybe the best selection of stuff in Smyrna. Youre be in good hands especially if Charlies on shift.
Charley has the best selection of choices. Her Customer service is the best.
Great place. The employee Charly was friendly and very helpful. Excellent customer service!
Charley is great, showed me some new items to try!
Charley she very sweet she has fantastic customer service skills
They Sold me a known defective MOD an IJOY Captain PD270. It started auto firing about 4 hours after I purchased it. After a quick Google search the problem is known! And of course the receipt states that the shop will provide no help $74.19 well spent!The Mod did start working normaly and hasnt had any more problems. So Im amending my review because I could have & should done the researche my self before I bought the Mod.But I will add that many customers will depend on the recommendations of the people who sell and deal with Vaping products on a regular basis. Therefore care should be taken in consideration of product selections to further reduce the amount of defective and hazardous products.
Charlene was amazing. Awesome customer service!! She always provides great suggestions!
Charlies the best She always make me feel welcome and confident with my purchases for sure!
Charley has to be one of the best sales person, 10/10 hospitality.
Absolutely wonderful Charlene a sweet heart Ill do business again
Nice smoke shop with good selection of products. Plus Charley is awesome.
Imagine selling faulty products to numerous people KNOWINGLY and still refusing to refund. This place is a joke. Im not the only person this place has ripped off, and I won’t be the last, but I certainly won’t let it happen to me again.
Charley hooked me up with a great vibe as soon as I came in that door ! Yay
Charlie is amazing, she’s knowledgeable and great to work with. It’s the Gold teeth for me! Go see her now.
Charley rocks! Very helpful and gave a very warm welcome - atmosphere was very nice
Charley was very cool and she is very attentive to the customers needs.
Came into this smoke shop felt the vibes from Ms Charley and the got great selection of Water pipes
My main man Nook made the experience very luxuriousBest smoke shop in Smyrna hands downAsk for NOOK
Charley is wonderful!!!!!! Always very helpful and gets me to try new flavors.
Charlie was very helpful and informative, couldn’t be happier with the help and purchase.
Charley is very professional and nice shes very knowledgeable I recommend this store to all my family and friends!!!!!!
The young man with the goatee I believe his name was Kyle. He was very helpful and knowledgeable about all the questions I had
Bought a vape battery here that died within a few hours of purchase and refused to charge. They switched it out for a new one no problem.Good customer service.
Been my favorie smoke shop for a couple years snd Charley always knows what im looking for happy 420
Has all my vaping needs! Jenny is amazing! Pre is also great. My juice is cheaper here than many other places.
First time going there. The gentleman helping me select a new vape was knowledgeable, and most importantly, patient. He explained everything I needed to know. Great experience. Ill be back.
Charley was very helpful and knowledgeable about the products and helping me out
I actually hit them up to see if they had a particular brand of shisha and they responded in no time and they did have it so... the customer service was🙌🏾💯🙌🏾
Charley was a great help let me in a lil early not only that great option in-store come shop
Charley was great is a vibe good person down to earth
Always friendly. And they know their products. I bought my first vape there a while ago, and they helped me every step of the way. Thank you!
Great experience in one luv smoke n vape! Charlie was very helpful with finding what I was looking to buy! Lot of inventory!!!
I love this shop!! Charlie is the BEST she always helps me out with whatever I need :D
Been shopping here for 10+ years, today I met Nook who was excellent.
Charley introduced me to a new product called HHC and it’s really good!
Charlie was absolutely amazing!! I will definitely be back to shop with her!
Charlie was knowledgeable and helpful. Great store! I will definitely be back.
Charlie has been a great help & the store looks nice & neat everytime Im there. 🤗
Charlie is knowledgeable and friendly. She made my experience with this location pleasant.
Charlet was absolutely wonderful. Thank you so much!
Always like one luv and always will. very knowledgeable and good customer service. wish they would get their tranquility product back or something like it soon but other then that great place
I got my necessities and everything else at this shop with the help of charley make sure y’all check them out when she working at oneluv n smoke at concord
Great Place!! Charley was very helpful always getting me to try new vapes!!
Called the shop earlier. Employee didn’t know shop email and was very unhelpful in general.
Great experience Charlie is an awesome employee I would like if you kept stock on dutchmasters
Best experience ever Charlene is awesome sauce helped me with everything I was looking for.Excellence at its finest
Nook was very helpful and I had a great experience at one Luv Smokeshop.
Great shop! Nook was awesome, very helpful and friendly!
Charley is the bestest, friendly and knowledgeable and so Nice. Thanks so much!!!!!
Charlie is always a pleasure to shop with. Very knowledgeable and attentive. Shopping with her is always a pleasure
Charley has Good service she really was a good help thank you 💯
Charlie is great! Always a great help and good vibes!
This little gem is awesome! The staff is friendly and helpful. They have great priced juice and a wide selection! Check them out!
Charley was a great help in finding what I needed!! Thank you so much will be visiting again!
The most unprofessional shop out here. If you don’t remember to ASK for a receipt they will not give you one and when the merchandise they give you doesn’t work they do nothing about it. The owner should put cameras up because I’m sure the cash sales aren’t getting rung up ( you welcome)
Charley was great! Thank you for being awesome
Nook did great! Great selection of vapes and wonderful customer service!!!
Super friendly and helpful staff. Was able to answer all my newbie questions and offer helpful tips for the gifts I was shopping for.
Nook was great help . Helped me find what I needed great customer service
Excellent with very good and friendly person like Charley there are no better!!!!!
Charlie was amazing she helped me so much. Must stop in and see her.
I like this place. The red headed guy always hooks me up with good juice, and they always have the ones I want. Wish they had cheaper MODS though
My wife and I will not go anywhere else for our vapes. Customer service from Charley is always top notch!