Massage Envy

Booked 2 appointments, 1 for myself and 1 for my husband on a Sat morning. Booked about 1.5 weeks in advance. Deep tissue 60min massage with CBD add on.Entering the establishment, the doors are locked at all times and when they see you walking up, they ask through a speaker if you have an appointment and let you in if they confirm that. So it feels very safe considering what you might see happen at this mall on the news, thats important.Tranquility Room was peaceful and comfortable to wait in with different refreshments if desired.I saw Tyler and my husband saw Xi (not sure I spelled those right) and both did great with pressure. We felt very relaxed afterwards and will return.

I was desperate for a good and deep massage. My back needed it really badly. I scheduled my appointment online, very easy to do so. The receptionist was very sweet and kind and made the check in process very quick and comfortable. I scheduled a deep and firm massage with Natalie. She was amazing. She made sure to ask the areas that I want it to focus on and she did a great job. She constantly made sure I was comfortable. I’m definitely looking forward to schedule again with her in the future.

I recently had the pleasure of visiting Message Envy for a massage, and I can’t recommend them highly enough! From the moment I walked in, I felt welcomed and at ease.Natalie provided my message and has an incredible ability to understand and address specific needs, providing a personalized and deeply relaxing experience. Her technique is both professional and intuitive, combining just the right amount of pressure with soothing movements. The atmosphere was calm and inviting, enhancing the overall sense of tranquility. I left feeling rejuvenated and stress-free. If you’re looking for a skilled and caring massage therapist, Natalie is the one to see!

Natalie was Simply Incredible. She always starts by asking how Im doing. Then, she focuses on the troubling areas I pointed out. Thank you for hiring someone like Natalie, who cares about the customers needs. I always leave Satisfied-Tabitha MillerTart 🥰

Kim is great! Helped me with a lot of back pain. Love her technique. She makes sure you are comfortable the whole time. My husband now goes to her too! We love Kim and will continue to go to her.

He did a great job. I felt much better. The place is very clean. They’re very professional. The people behind the counter are very friendly. They get you checked in fast. They’re very courteous. It’s definitely a place I would refer people to.

Manny was spectacular! My back and shoulders were riddled with knots, and Manny did his absolute best to work them out. He was very conscientious and pleasant, making sure the pressure wasn’t too much. I will absolutely book with him again!

I was there on Memorial Day, which was a pleasant surprise. I saw my normal Therapist David who is exceptional at the deep tissue therapy. It’s a love hate thing but he always gets me through. I am always greeted with smiles and positivity at the front desk staff and I’m pretty sure the other gal that was there is the manager …. Back when I started years ago she was the one that greeted and scheduled me. It was a great way to wrap up my long weekend.

David is hands down (literally and figuratively 😄) the best therapist I’ve ever had in the 20+ years I’ve been getting them. His knowledge of anatomy and muscular function is amazing. I leave every session feeling lighter, relaxed, and healed.

Natalie was amazing! She explained everything she was doing during the session & always checked in on how I was doing. She made note to what I wanted, careful to detail, & adjusted pressure if needed. It was relaxing & I felt great afterwards. She accommodated to my child being with me & made the experience worth coming back. I would recommend booking with her, she made me feel like a brand new woman right before my birthday. Thank you Natalie. You are gifted.

I have many health and pain issues. I wanted a therapeutic massage. Natalie was my therapist and she gave me the best massage I have ever had. She listened to me and addressed my needs. And on top of that she was very personable. Thanks to Natalie I might sleep through the night, something I haven’t done in years. ❤️❤️

Montserrat is one of the best aestheticians I’ve ever met and I’ve been getting facials for years. For me she is a 30 minute drive, but it’s more than worth it. I highly recommend you get a facial or back facial from her. She’s gentile, thorough, and professional. I’d give her 10 stars if I could.

I had a massage with Xai, and he was very kind and knowledgeable. He checked in to make sure the pressure and movements of the stretches were okay. He was great!!! The massage and stretching really helped my lower back and hips feel better. I was actually able to walk with little to no pain.

Natalie is a talented and generous massage professional. I floated a foot off the ground after her massage, as relaxed as my body has ever felt. Yum!

Moved to the Tacoma location after years in California. The scheduling is so much more flexible and easy to find appointments. Erin was great, finding a therapist that can do both relaxation massage and pressure when you want it is touch and she delivers. Erika for facials was fun and educational, she made the service something Id like to do again.

Natalie is AMAZING!!! She makes you feel comfortable, she always is checking in with you to make sure the pressure is good. She can read a person to know if its going to be a chatty massage, or a quiet one to relax the mind. I would recommend her to other people, however that would make it more difficult for me to see her. So Im going to keep this treasure all to myself!!!

Gil gave an absolutely fantastic massage. I was really impressed with his professionalism and technique. He listened to my concerns and really helped me restore my full range of motion in my neck and back. Excellent service and care would recommend to all, especially anyone who might be hesitant to get a massage.

My son took me to massage envy for my birthday. I had a 60 minute full body massage by Robert. The atmosphere is tranquil and relaxing. I received a consultation before the massage to discuss my wants and needs. I felt very comfortable and at ease knowing Robert was concerned about my issues. During the massage Robert used the pressure I needed and I almost fell asleep. My experience was so positive, Ill be going again.

Had an hour massage with Sarah and she was really able to work out the knots in my shoulders. Lots of traveling left me out of sorts and this massage was just what I needed to get back on track. Thanks for the wonderful massage Sarah!

The only reason that they lost a star is because you cant just walk in to this location. You must be buzzed in.My Full Body Stretch therapist, Gil was excellent. I’m a bigger guy 6’0 300# and even though Gil was quite a bit smaller, he was able to use leverage, body position and body weight to give me the full body stretching that Ive needed for a long time.

Natalie was incredible! I’ve had a lot of massages and expected just another general firm massage. Nope! She not only listened to my concerns, but helped me heal with new techniques. My pain reduced significantly, almost to zero, and I have so much more movement in my shoulders. I’ll be back for sure!

Annie is a wonderful therapist! I feel so great after getting regular massages with her, she’s not just skilled but personable and responsive to all concerns. A true professional!

Cat did an amazing massage, and my shoulders feel much better. They did an amazing job and will request them next time.Having fibromyalgia, I am quite sensitive to pressure and temperature. the medium massage was perfect and the table wasnt too hot. It was a nice relaxing experience.As someone who has never had a professional massage before I am thoroughly impressed and happy with the massage I received.I dont remember the name of who checked me in, but all of the front desk staff were warm and friendly, it was nice!Definitely plan on coming back in the near future

Booked a last minute opening with Natalie and she was impressive! She is consistent with keeping her training updated and always learning new techniques to better her client’s experience. Thank you!

Besides the friendly atmosphere, I was very pleased that of the issues I needed attention they listened, addressed, but more importantly, communicated the progress while working on the area of concern. Kim was a rockstar and I’ll be back!!

Erin was amazing. She knew I had some pretty serious pain and took the extra time to make sure I was comfortable. She really worked the areas that could take it and was super gentle working my lower back. I highly recommend her services!

Annie was great!!!! One of the better massages I’ve had! As well as the front staff. They were all very friendly and kind.I do have a couple suggestions for the waiting room though.1.) Only caffeine tea is available, which seems strange when you’re waiting for a relaxing massage.Especially if the appointment is later in the afternoon. Why not any herbal tea!?!?2.) STYROFOAM CUPS!!!!!!!! I didn’t even know they were legal to use anymore!!!!??!?!?Why aren’t you using cardboard?These 2 reasons almost make me want to find another place to go. Very out of touch!But again, the staff was wonderful!!!!Lorri

I have to describe the massage I got as wildly good. Usually I leave a massage feeling relaxed, maybe a little floaty. Yesterday I left feeling completely worked out, awake, energized, excited, joyous, completely living. Natalie worked magic for that hour, and did an AMAZING job. Still buzzing with gratitude.

Sarah always loosens everything up for me and the most recent visit was no exception. Day after feeling amazing. Highly recommend massages for people with physically demanding jobs!

My massage therapist Natalie is attentive and skilled, always taking the time to listen to my needs and concerns. She provides a calming experience that puts me at ease and contributes to my overall wellness.

I recently had the pleasure of receiving a massage from Natalie at Massage Envy, and I can confidently say shes the best massage therapist Ive ever had. Her expertise and skill are unparalleled, and she has an incredible ability to pinpoint and alleviate my pain. Every session with her leaves me feeling rejuvenated and completely relaxed. Natalie’s technique is both soothing and effective, ensuring that all my tension and discomfort are addressed. If youre looking for a massage therapist who truly understands how to provide relief and relaxation, Natalie is the one to see. Highly recommended!

Jasmine did a great job! She made sure that I was always comfortable and that she was addressing the muscles that were giving me issues. It was the best massage that I’ve had there.

Xue provided an excellent service. She listened to what areas I wanted to focus on and I felt extremely relaxed after the service. Highly recommend her to anyone seeking medium to firm pressure

Amazing massage therapists. One of the best things about Massage Envy is that all of the therapists have a unique and impactful style. I can see a whole team of therapists based on my needs. I feel so comfortable with Natalie- who is kind, checks-in frequently, and works with you to find just the right pressure and style for your body’s needs. Kim has worked out some of my deepest knots and is always easy to work with.

Kim was very professional from start to finish. She really helped me with the issues I had coming in there, and I feel so much better today. I will be Highly recommending her & Massage Envy. Thanks again

Saw Natalie today. She was absolutely amazing, best massage ever! Booked two more sessions with her before leaving the store tonight!

I’ve been to Massage Envy’s all over the country and this is my favorite location. Without a doubt they have always had great massage therapists. I recently saw Natalie and she was beyond outstanding. Very pleased with the service and staff.I called after really hurting my neck and they were able to fit me in the next day - I have nothing but the best things to say about Natalie and her talent!

I’ve been a client of David’s now for probably well over 10 years. He is magical. He knows his anatomy and he can pin point areas where there is a problem. He is a great masseuse and person. I always tell him he has eyes on the tips of his fingers. He is a true healer

This was my first massage at the Tacoma location but I had a membership in Everett for years. I have also had many chiropractic massages. I had a massage with Natalie yesterday that was hands down the best massage I’ve ever had. If you are looking for an effective massage that gets all those kinks out and a really good stretch, request Natalie. She knows her stuff and works so hard to make sure that she is targeting the areas that need it most.

Gil has a very calming presence. He really listened to my needs and spent a lot of time specifically on my neck which I could barely move back-and-forth before the massage. I appreciated the progressive massage given how tight the muscles were, and his willingness to really ease into the muscles. I will definitely be back to see Gil!

My massage with Xue was very relaxing & it really helped me to feel better. She is such a pleasant person & very quiet during the session making it very easy relax.

Gil was great. He made sure to explain everything he did during the stretching appointment. I felt very at ease and comfortable with him.

Natalie was excellent great deep tissue Ive had 2 massages since Ive moved to tacoma and glad I found her outstanding nice clean place

Robert was my massage therapist and he was amazing! Kind, knowledgeable, skilled, and made the aroma therapy experience great. My goal was stress relief, that was achieved, plus pain areas were worked out. Thanks again Robert!

Felicia was amazing. One of the best massages I’ve had. She targeted all the spots that needed attention with the perfect amount of pressure. She was also very friendly and kind.

I had an appointment with Ericka and it was THE best facial I have ever received. She was so kind and accommodating and I felt the passion of her within her work. Will absolutely book another appointment with her! There was a woman at the front desk who was extremely nice as well-- I dont remember her name, but she had dark straight hair and was just all around a lovely person. Great experience!Update: I also had a couple of sessions with Felicia and she is pure joy and serenity.

Xue at Massage Envy skillfully uses hot stones for tension relief & muscle relaxation. I pay for a monthly massage package & have had massages at the Tacoma location from several practitioners. All of them have different techniques and I have benefited from them. I really enjoyed this 90 minute massage.

The front desk receptionist made was great, and really treated me with respect and comfort. I filled out the online form fine in which there was an option for a deep pressure massage. I get to my appointment with Erin and she understood the focus areas and I even asked her to focus mainly in those areas. Realizing how tight and tense my muscles were, she was reluctant to provide a deep tissue because it hurt her thumbs. I was confused why a therapist would complain about such things in their profession since it’s a common treatment option in the field. I was then told no one offered a deep tissue there. In any case, as a customer, my needs weren’t fulfilled, and my anxiety was triggered as she made the whole interaction for me uncomfortable.

Erin was probably the best massage therapist that I have seen. The pressure and technique were perfect.

Robert is a master at his craft. I have traveled the world and without a doubt, Robert is the best technician I have ever experienced. Robert has endless knowledge of muscle structure and movement. If you can communicate your concerns he knows exactly the right treatment to apply to relieve any tension or pain. 5 stars doesnt seem like enough 🫶

Robert O. has been wonderful. I am suffering physical and emotional pain due to an assault where I was intentionally hit with a car as I was heading in for my weekly massage. As his front bumper struck my legs, the impact thrust my upper body forward, as I slammed my hands down on his hood, I was forced to shuffle my feet back as quickly as I could so as not to fall and be run over as he continued driving forward. Fearing for my life, I made eye contact with him and pleaded for him to stop. He kept driving, shoving me back about 50 ft. The ripple effect from this assault, both from the physical pain to the emotional pain, has been a contributing factor to my life being destroyed and my injuries remaining unhealed. From my fear, anger frustration , and sadness all due to the lack of service from The Tacoma Police who not only told me to stop talking as I tried explaing the assault, telling me about all his ex wives who also talk too much, insulted me and denied me their services, refusing to investigate and go view the 7 surveillance cameras around the mall to see the assault, they didnt ask the guy one single question and just let him drive away without a ticket in his UNINSURED car back to JBLM where he was stationed as active duty military. Then police tamper with my evidence, The Tacoma Mall calls my lawyer 3 months later, sabotaging my case by claiming not one of the 7 cameras around the building captured the assault. I am now left with zero evidence. This was a collaborated effort by the Tacoma Police, The Tacoma Mall, my lawyer, and South Sound 911, to cover for the police who violated my rights, refusing me service, dereliction of their duty to purposely cover for military who was breaking the law and assaulting women. I suffered physical pain from this assault and my emotional pain from this assault is causing my physical pain to remain unhealed and constant, effecting my life. I have lost everything and theres nothing I can do about it. From the loss of myself, to feeling worthless and powerless, to losing my family who sided with Sheriff Troyer who also denied me help, to losing friends, to being fired for being unable to focus, control my emotions and being unable to drive without having panic attacks. I am devastated and my life went from being the best it has ever been to losing everything in the blink of an eye after being assaulted. Everything I worked for was destroyed in an instant by the acts of everyone who is supposed to support me. Thankfully, my weekly visits with Robert O. gives me much needed relief, both physically and mentally, albeit short lived, the relief is welcomed and very needed. I will continue to require, minimally, weekly massage treatments with Robert O. to help relieve my pain by the great job he does for me. Moreover, Robert O. is more than a massage therapist, he is a nonjudgmental and supportive friend when my emotional pain is so overwhelming and I suffer my mental breakdown that, unfortunately, have become common occurrences since the assault. I have found that a calm mind releases physical tension, reducing pain. Robert O. helps me release tension with massage, which clears my mind, which in turn releases more tension throughout the days followed. Robert O. listens to my concerns and thoughtfully creates a road map for success through massage, stretching and taping to ensure that his plan is most beneficial to my needs. I am thankful for Robert O. and Massage Envy for the much needed support I have received and will no doubt continue to receive, moving forward, through ongoing therapy. Thank You, Team.

Natalie was absolutely amazing. She gave me possibly the best massage I have ever received. She listened to the areas that I wanted more attention towards and felt incredibly comfortable and relaxed through the entire session. Will only be seeing her in the future!

Kimberly was awesome! Has a heavy hand which is good to get you nice and loose again! Thank you so much for the massage and great conversation! I’ll be back soon!

Xai is my go to guy, shows concern for my needs and positive vibes on the future of my health. Takes really good care of my aches and pains, I always leave feeling 110% better then when I walked in. I will be following him on his journey to his new location out in Federal Way!!

Natalie changed my life! I had been suffering with chronic hip and knee joint pain until I had a one hour session with Natalie. I flew back in from Nashville 6 weeks later to see her again. She’s amazing!

I booked an appt with Natalie after going through reviews. I am so glad I did! Natalie did not disappoint! 100% magical hands!!

Robert O. Is one of the best at Massage Envy (Tacoma)! He really listens to the client to make sure they get the best results out of the session.

Robert is amazing—he listened to my concerns and asked some questions, then gave me a thorough massage while making sure to focus on my problem areas.I’m usually very hesitant to see a new massage therapist, but in this case I’m really glad I did!

Natalie is very professional, friendly, efficient and best at what she does. She stretched-out some places I did not existed. I am definitely recommending her to my family and friends.

Sarah did a great job. I have sciatic issues which she was able to work around and provide me some relief. Always a great massage from Sarah.

Ive been here several times now and its always a pleasant experience. Natalie is pure magic and I highly recommend a session with her.

Kat was professional and pleasant very knowledgeable about my situation. She handled everything that needed to be addressed. I’ll be coming back again soon for more treatments.

Xue did a great job working out all of my stressed out shoulder and neck muscles. I will be making more appointments with her in the future.

Natalie is one of the absolute best therapists there! She provides an amazing full body massage. Been going to ME for years and he is one of the best! This location of ME is probably one of the best I have been to.

I have been seeing Gil since the year 2010. I had to move out of the area for a while and wasn’t able to see Gil. She is an amazing with his massages I don’t want to see anyone else but him, and sometimes I have no choice when he goes on vacation. I have been a member even before 2010 and there hasn’t been anybody that can do the work, the professionalism and it’s so obvious every time with every Massage he does he cares so much, I Believe Gil Deserves a reward or A bonus in every way. I can’t imagine him ever needing to leave Massage Envy as I would be devastated and no Jill is the only one that can truly heal me. Thank you very much and I don’t fill Many comments but knew I had to for him.

Erin was amazing! She found many areas that I didnt even know were achy and worked on them. Great massage.

I felt Natalie is very knowledgeable with how to use various massage techniques and listening to the person requests. I would recommend and return for further massages.

Massage Envy in Tacoma have great massage therapists. Kimberly and Natalie are amazing!!! Need firm or deep or stretched - request one of them. You’ll enjoy it!

Robert O is excellent. He is very professional. He adjusts the massage pressure he uses as needed to give a great massage.

Massage therapist performed procedures out of licensed ability. Went in for muscular spasms of rhomboids as well as trapezoids and she was working on my lower body twisting my total knee replacement well beyond normal range of movement. Was so stunned felt a bit abused , beware !

Catherine is amazing ! She’s my monthly therapist and always does a great job. Just started my prenatal massages with her and that’s also amazing.

Wow really awesome job she did made me sign up Appreciate you Kimberly!👍😁

I was miserable in my own body until I came in for this massage. Robert was a magician working out the kinks in my neck and back. I feel like a new person. Well done!

I saw Natalie around 2/13/24. She was fabulous. So knowledgeable and talented. She helped release some long-held pain. I wished I was staying a month so I could see her weekly. Michele Schmit, Nebraska

I could not recommend Kimberly enough! She had such a welcoming and calm demeanor. She listened to my concerns and was able to address them. She was very knowledgable and gave helpful tips on what stretches I could do at home to help certain areas hurt less and possible reasons why they were hurting. Already booked my next session with her and looking forward to it.

Manny was completely amazing and this was one of the best massage experiences ever. I was so comfortable . Thanks manny and see you again !

Being a medical worker I look for certain skills. My therapist David is extremely educated. Great theraputic pressure to work out the tension. I usually walk in , in pain and out feeling aligned.💕 I also want to thank the front office staff. The communication, professional yet very personal attention that is provided is exceptional.I have been getting massaged for over 15 years and this location it well rounded. ✨️

Ive been a few times, everyone was so nice and Sokenna was great. Pressure was perfect and she made sure I was comfortable the whole time.

Front desk staff is always pleasant and helpful. Robert F is an excellent masseuse !

Manny is the best at what he does. I always leave feeling better than when I walked in. I am so thankful for his expertise in my wellness journey!

Xue was amazing! Very thorough and consistent! Did not rush anything and very professional. Even checked in at different times to ensure great experience

Highly recommend Kim for a firm massage. She always does a great job providing the same experience/effort whether I’m the first or last appointment.

Gill came highly recommended by two family members, and they couldn’t be more correct! He is amazing! And for the first time in forever, my shoulders are no longer feel up to my ears! I’m definitely going to be seeing him regularly, and cannot thank him enough!

I liked Kim but she was heavy handed (as she warned). I spent the next day recouping from my massage. I would like to try with her again but a lighter touch.

Robert did an amazing job! My boyfriend came home relaxed and worth less pain in his neck and shoulder. 5 stars!

Massage Envy staff, from receptionist to my very special therapist Jessie, provide consistent excellent service. Love my monthly massage care!

Gil is an excellent massage therapist. He listens. He is intuitive. I feel so much better after my massage.

Robert F was fantastic! He changed up normal routine to hit my trouble spots first, and it made all the difference!Gil was fantastic! Even though I arrived late for my 90-min massage, he was able to hit my trouble spots, and I feel SO much better.

Majorie is professional, informative and kind! I know I’m in good hands when I have my facials.

Great location with a great staff. Xai has a very calming energy that makes you forget about all your daily challenges and Natalie is the best therapist my husband has had. Highly recommend her and Xai. They make you feel very comfortable and leaving they’re relaxed and refreshed.

Natalie has done exceptional work on old neck and shoulder injuries. Thank you so much!

Perfect, caring and should be a corporate trainer to maximize therapeutic skill sets that Natalie have. I am jn less pain and more mobile.

Robert did a great job working out on areas Ineeded and getting several knots worked out on my back.i plan to see him every week.

Nani is the BEST!!! I leave my appointments with her feeling like a very, very relaxed noodle.

I had the best experience with Gil in Tacoma with a body stretch and a massage with Sarah! Definitely coming back again. 🙌

Natalie and Tracy are both so amazing! 100% recommend both!

Gil was very attentive to areas of pain. He worked hard to ensure he was effective without hurting me....soo appreciated

She was gentle with extractions, kind and kept conversation to my liking. I highly recommend!

I had a lot of pain from a workout the day before and Natalie was able to work her magic and the next day there was absolutely no pain at all. Next time I’mIn town I will schedule with her again!! She was amazing!

My sessions with Gil are always exceptional. I would never consider a substitute for him. He is a consummate professional.

Manny is great and professional! Amazing deep tissue therapist. Highly recommend.

Natalie from Massage Envy gave me one of the best massages I have ever received! I asked for a deep tissue massage and for the next 50 minutes I was taken on a very intense but therapeutic journey that was transformative. All the deep belly breathing for a full hour gave me sort of a high and I left feeling pretty loopy and convinced I had been cured! This massage reminded me of what it feels like to be my best, most present self. I am so grateful to Natalie for working so hard to help me heal. I’ll definitely return!

Sarah is amazing and the only person who has been able to relieve my sciatica pain during pregnancy. I highly recommend!

I had a headache for over a month until I visited Sly, he worked all my neck and back muscles and today I’m headache free and a member of massage envy because of him!!!!

I always enjoy my massages at Massage Envy. But I always feel my best after a massage with Natalie, she has a thorough understanding of the musculature and always knows how to help you feel better when you’re sore, tight, or recovering!

Xaisongkhame is very skilled at working through muscle knots and tension. I highly recommend him.

Sara was an amazing masseuse! The pressure was perfect and the atmosphere was great.

Gil was excellent in finding my tension points and made sure he was communicating how I was feeling throughout the process. Thank you Gil !

My experience with Natalie was excellent. It was the best massage ever.

Felicia was great! I came in with a cranky neck, hip and forearms and Felicia tended to these areas and brought me much welcomed relief. Her slow, thorough pace was extremely relaxing. She checked in with me to make sure that the pressure was appropriate and that I was comfortable throughout the massage. Lovely experience. I will be back!

I am always nervous going into a massage with a new therapist. I just give a huge shout out to Jessie! She isn’t only great at what she does but made me feel comfortable and really listened to my concerns. I went home and was able to have a good two hour sleep without waking up in pain. Thank you and looking forward to my next visit with her.

Ari/Sarah gave an amazing massage! Perfect amount of time spend on the areas I requested, and perfect amount of pressure. She was very easy to talk to and listened to my requests. I’ve had many massages and this was probably the best I’ve had. I will definitely be returning and requesting the same therapist!I appreciated the quality of the spa as well, it was well maintained and clean. (Classier than I expected for the area.) Music was at a good volume. Everyone was professional, and the gated entrance was a safety precaution I appreciated.

Prompt and friendly check in, serene waiting area. Natalie was quick to make me feel safe, she listened intently, and responded accordingly. She is obviously a professional therapist who is more than competent, skilled and proficient in her technique to relieve tension and offer healing. More than satisfied with the attention I received at Massage Envy.

I have been to several massage envy locations over the years, but the Tacoma location is still my favorite.Xue was wonderful!!. The massage helped my pain so much! I walked out completely pain free

Always efficient and easy check in. I had Jessie for the first time and she was perfect match for the work I needed. I now have several therapist to pick from that can do the type of massage work I need. Kim, David, Reyah Jessie and Brent are awesome Massage Therapists. They are well educated on deep tissue therapy massage and do a great job. It opens up a lot of different time and day opportunities.

Had a great massage with Erin! She put me to sleep twice! Felt so refreshed after and woke up without shoulder pain for the first time in weeks 🎉

I go to Massage Envy Tacoma every month and never had any problems getting an appointment based on my schedule and preferences. I prefer Sarah to be my massage therapist because she has done an amazing job since I started going to Tacoma Massage Envy. She can work between light, medium and firm. I almost always getting a good nap for about 2 hours as soon as I get home and fall asleep right away when I sleep later that night. If you want a relaxing and at the same time a recuperating massage, ask for Sarah.

I have been searching for the right masseuse who can apply the pressure and hear me as to what areas I am needing more focus on. I have found that masseuse and can’t wait for my next appointment.

Natalie was top tier. I didnt think it was possible to feel this much better after only an hour. Will def be back.

Natalie is fantastic! I went in having a pretty sore neck and shoulders that I tweaked during work and she helped tremendously. Consistently checking in to make sure pressure is ok and very communicative about what shes doing!

Felicia did such a great job at loosening up my back and helping with my sciatic pain. I left the clinic being able to walk a lot better than when I first came in.

Tracy is a very experienced therapist. She’s really focus on and target areas that causes discomfort and share her knowledge how the various muscles relate to each other and can cause referred pain. She applies the needed pressure to break loose tight muscles. I truly felt like a completely different person afterwards. Definitely felt pain free and lighter.

Erika did a great job! She made me feel comfortable throughout the process and made sure to address my skin concerns. She also gave me some helpful tips to start doing with my at home skincare routine.

Mr. Xaisongkhane was very nice. He did straighten my body before the massage. Excellent service

Saw Kim and she really worked my upper back and chest! Hurt so good 😊

Gil was amazing. I like firm massage and he did an excellent job. Hes definitely one of my favorite therapists now.

Robert was excellent and professional.I recommend super happy for the experience z

Jasmine/Nani is a very skilled therapist, deserving of recognition. I always enjoy spending time with her and feel better after completing our session. Looking forward to our monthly appointment. 🙂♥️🫠 Please reward her for her skills and commitment to her clients. Happy Summer!

Tracy is the best MT. She is a hard worker and has the best sense of humor!

Kim is awesome with deep tissue. She will also remember where and what to work on your next appointment. Would highly recommend her!

I REALLY needed some pampering when I went in for my facial and Ericka was just the right person to pamper me. She is professional while being extremely friendly. Her knowledge and experience definitely made for a very special treat.

Annie was amazing! Allowed for a relaxing experience and was so accommodating.

Gil gave an amazing massage. Top notch and I will forever recommend. Thank you so much!

First time at massage envy and I had a great experience. Woke up with some shoulder pain and was not expecting to be able to get an appointment but David had a cancellation that I was lucky enough to snag. He was such a great massage therapist! Friendly demeanor and excellent firm/deep pressure and therapeutic type muscle work. I would definitely go back to see him.

David is amazing! Ive gone to massage envy before and choose a massage therapist who does deep tissue and was disappointed more than 1x. Honestly waisted a credit or 2 . Finally tried David out and he trust gets into the muscle as I prefer. I have only been booking with him now. I do think massage envy may need to reevaluate all their therapist who say firm so clients do not need to waste their credits.

This location is always clean, professional, and all staff are courteous. There are many skilled massage therapists on staff, and I always feel safe and at ease, no matter who I am with. Most recently, I was seen by Natalie and Manny. I recommend both!

Natalie was great, customer service was great. Will be making another appointment !

Gil did a great job. He did deep tissue massage. I can now fully move my neck side to side and I can fully bend down and touch the floor. He was very professional. I really appreciated that after he destroyed all the knots in the bottom of feet, he washed and sanitized his hands. Before starting on my neck. He is a professional.

Visiting for my first time. From checking in to my fabulous massage the service was fantastic. Manuel did a great job, would highly recommend him.

Felicia is amazing! I’ve seen her several times and she really listens to my varying concerns and addresses them during the visit. She has a plan moving forward to help loosen me up in my trouble spots and she adjusts pressure in real time if one area is feeling more sensitive than another. Definitely recommend!

Robert F is amazing. I always go into feeling like a stressed out mess and leave a relaxed human being.

Ive never had a massage before but Massage Envy made it easy, convenient, and stress free to wrap up my birthday week with a full body massage. Xue (pronounced like Sue) was amazing!! I entered the room, she asked me a few questions regarding my problem areas and got to work. I left feeling not a care in the world. All props to you Xue!Great staff, great experience.

BRENT BRENT BRENT 🤩Freaking superstar. Ive been to a couple of locations and have had about 6 different people work on me and NOTHING and no compared to Brent. I had my first session with him today and will only book with him going forward. He was so educated, caring and reallly knows what he is going. . He took the time to always make sure I was comfortable and if I needed him to change anything. I have never felt this good after a massage especially from a massage envy place ! I have a lower back injury and back problems seem to be his specialty! Love him and definitely want Ill be back !!

I frequent the Tacoma location most often and Brent is my go to! He is amazing at working out single trouble areas and incorporates some stretching/releasing techniques that always help set my back straight. Recently had Natalie and she was equally fantastic, she provided a very beneficial fully body massage that practically got rid of my neck pain entirely. 10/10 love coming here.

I have been getting massages with Massage Envy for a while now and they have helped immensely with my back pain. My massages with Natalie in particular are absolutely amazing. I always come in feeling inflamed and tight, then leave feeling like a whole new person. She listens to me about where I have pain and understands which parts of the body cause pain in those areas. When she moved from the Federal Way office to the Tacoma office, I opted to drive the extra 15 minutes to have sessions with her. She is just that good!

Awesome massage! He listened to what i needed and did a great job

Natalie was amazing. She is a warm, kind and caring person. That was felt right away. Her check-ins with pressure helped me to feel like I could relax more and be comfortable sharing my needs. I felt safe and comfortable to relax into the healing massage.

Appreciate that Gil listens to my concerns and tackles my concerns. He uses different massage methods and is in tune to my body..

I had a great experience with Natalie on my massage. She was amazing. I will definitely be back to see her.

I have worked with David quite a bit in the last couple of years and there is a reason I keep coming back. He is very knowledgeable and understands treatment massage very well. I have a lot of pain and tightness from my work and I always feel better after seeing David. I also enjoy the professional nature of our experience as well as the front-desk staff always being helpful and respectful. Highly recommend.

Sokenna and all the other ladies I interacted with were amazing! Since it was my first time getting a massage, they went through absolutely everything. Made sure I was well-informed, comfortable, and perfectly aware of the whole process and the add-ons that I had purchased. Such a lovely relaxing experience, will definitely go back again and ask for Sokenna!

Sly listened to what I had concerns with, gave me some tips to help my issue, and gave me a comfortable and fun experience.

Fantastic massage! Robert was friendly and attentive. He did a great job giving me the massage I wanted and checked in to make sure I didn’t need him to adjust. Pressure and technique were some of the best I’ve encountered. Additionally, he was able comfortably to improve range of motion on both shoulders! Highly recommend him as a massage therapist.

Robert seemed to know just how much pressure to apply without it being too much. Wonderfully relaxing!

Melissa was such a great therapist. She is personable and very talented. She’s communicative about her work and is willing to have a conversation or just let you relax. I’ve loved having my service with her!

Melissa was great. She listened to my goals for our session and delivered.

Gil is by far the best massage therapist I have ever had and I have had many in my 70 years. He uses just the right amount of pressure and is very conscientious. I have thoroughly enjoyed getting to know him over the years and always look forward to my massages. The front desk staff are also very welcoming and helpful.

Brent is always great! Only massage therapist I’ve gone to do that makes a huge different. Post accident to nearly a year out and still feeling amazing every time I go.I’ve continued using Brent for the last year and still just as good as the first time. Thank you Brent for the great service always.

At the end of my massage with Natalie the only thing I could think of to say was “I like how you do all the things” I was worried after returning from having stomach surgery, I knew the routine would have to change as to not aggravate the 5 surgery sites I have. I left there feeling bliss even after the fixed routine thank you for helping me feel better even when I didn’t have the right vocabulary to ask what I wanted initially.

I went in for a much needed massage yesterday and chose Felicia. She was the absolute best. She worked on the areas that I needed help the most and then gave me some tips on how to stretch in between sessions. She had a gentle hand and was so caring! I will definitley reccomend her for anyone that needs a massage and will choose her again!

I see Manny once a month and he always does a phenomenal job. Thank you!

For facials, Marjorie is awesome. She takes her time explaining the process and is friendly as well.I recommend this location because it is not only located conveniently at the mall but they have more availability.

I have been coming here since before Covid, and I absolutely love every masseuse I have seen. Personally, Sarah is my favorite masseuse. She does an excellent job and is very friendly. The entire staff is also very professional, and they all do an excellent job personalizing your sessions. The front desk is also very friendly and welcoming.

David did a wonderful job. I requested a firm massage and he did just that. I will see you next time.

Massage therapy by David is amazing, but the management in Tacoma is not. I have been requesting an in-state transfer since I moved to Tacoma, WA over a year ago. Management at the Steele Street location originally said they couldn’t do it an in-state transfer. I finally “convinced” management to put in my request in June 2023, but 3 months later, it is still not approved. I ask about it every time I come in for a massages but they are unable or unwilling to provide an acceptable reason for the delay.When I try to make appointments on the app, it won’t recognize Tacoma as my location since I’m attached to Spokane. I have to manually input my zip every time. And the “up charge” is annoying and confusing.Also, they charge for $40 to add 30 minutes to an accrual to get a 90-minute massage, which is $130…$10 more than member pricing for a 90-minute massage. It should only be $30. $130 is more expensive than other therapists I have been researching.A female staff member (don’t remember her name) was rude to me when I asked questions about it the charges last year as I was trying to understand them. (They actually did mess us the charging earlier this year and fixed it…my trust is low at this point).I am frustrated that ME does not seem to make customer experience off the massage table a priority and pricing is not as competitive as it used to be so I honestly plan to cancel my membership if this is not fixed soon.

I love receiving my massage therapy from Felicia. Unfortunately our schedules dont always match but when possible she is my go to. I was thankful to Massage Envy for pausing my account while I worked through some health issues. It was a nice treat to return for a massage after 6 months and even better to have Felicia provide the massage.

I recently received a 90 minute massage from Felicia. Since its been quite awhile getting a massage, Felicia was aware that the pressure she used might be too much. She stayed focus on my massage. I felt great after my massage. Felicia did mention to take in alot of water, I had forgotten about the water, so the reminder was very good.

Kim goes the extra mile to ensure her clients receive the best care possible.

Erin was amazing, one of the best massages I have had! She really worked with my physical challenges to make me more comfortable.

I recently saw Tracy and my massage was amazing. One of the best I’ve had in years! I come from West Seattle to the Tacoma location because it’s the only one where you can ever get in!

Robert F was thoughtful and consideration taking all the little things into consideration for my comfort. I’m currently in GRAD school so I know undoing the mass of stress in my muscles was not easy but he did it and I feel like a human being again.

David does incredible deep tissue and muscle release work. I’ve had built up pain from a car accident 5 years ago which he has helped release. Definitely recommend if you need someone who is professional and knowledgeable about improving mobility and recovery.

Ericka is Amazing baby! The vibe was so relaxing and cool! She is extremely knowledgeable and kind. Definitely will return!

Book an appt with Tracy she is amazing! All team is great in here.

Raya is so welcoming and does a great job. She is always so ready to meet me where I am at and makes sure to cover everything on my visits!

Great, clean, comforting environment and my massage with Erin was exactly what I needed. She’s highly skilled and worked through some problem areas I’ve been dealing with for months. 5/5 recommend!

I love this massage salon! The staff are friendly and the environment is welcoming and clean. Erin is fantastic! I always leave feeling healthy and relaxed. Highly recommend this salon!

A great massage with focus on problem areas I had mentioned (arms, shoulders, back). Natalie worked out a lot of my kinks and I especcialy liked the stretch and massage she did on my legs and hips.

Melissa is an amazing massage therapist! I highly recommend her for anyone with sore and tight muscles she uses perfect pressure and has wonderful technique.

Had the best experience with a facial by Montserrat and an excellent massage with Xue..

Marjorie was great. Explained the extra options I added and made sure I was comfortable the entire session.

Jessie does a great job every single time! Her technique always get the job done. Its hard for my shoulders and neck to relax but she can and I always feel amazing after. I choose her for my prenatals too.

I came for some relief with frozen shoulder, Natalie quickly and thoroughly worked through quite a bit of my issue, and while the road to recovery will be long for me, I think she and other therapists will be key to getting better faster.

Had a light pressure massage from Natalie on last night, 10/9 and she simply was terrific at the right amount of pressure and dealing with the places that really needed work. Thoroughly pleased with my experience with Natalie!

Sarah did a great job relieving the lower back pain and lower extremities. She’s one of the three therapists I go to at Massage Envy Tacoma. You will leave the clinic at a much better feeling and more relaxed. Highly recommend her for those of you who prefer between light and medium pressure.

Natalie is a great therapist. She’s knowledgeable, committed to her profession, and easy to talk to. She also gave me post massage advice to help relieve the ongoing tension in my neck.Thanks Natalie! 😊

Ive been visiting Xai for almost a year now, and Ive never been disappointed. He loves what he does and its very good at it. Always looking forward to my next visit.

I was pleasantly greeted when I arrived. This was my first time seeing Erin. This was one of the best massages I’ve ever had. I try to get several a month and will be booking with her again.

I seriously cannot recommend Natalie enough. She’s absolutely AMAZING. Getting a sports massage once a week with her has helped me sooo much with pain management and recovery from training and work.

I love Gil. The most important thing he does is listens.

I have a really bad case of COVID and a person with high risk. I called to cancel.my appt after going to the Dr. I could barely talk. I was told I’d be responsible for the cost unless they filled the appt. While struggling to talk, I had to threaten to come in for the appointment sick & risk exposure to clients and staff before they agreed to cancel the appointment. People still die from COVID. The receptionist didn’t offer any words of care for being ill so close to Christmas etc. on a pure humanity level it didn’t matter if I lived or died as long as they covered their cost ! I regret purchasing a membership!!!!’I read the 1 star reviews from others. If ME is not following what’s in our membership contracts file a formal complaint with the WA State Attorney General’s office. They will investigate on your behalf. ME Corporate will respond then!

Tracy is amazing. Her assessment and massage skills are the best. I can come in with an issue and she can find the cause and fix it. I always come out very relaxed and feeling so much better!!

Erin has been my massage therapist for quite a while and she is fantastic. She listens to my needs and provides amazing care each and every time.

Brent did an amazing job! My lower back and shoulders have never felt so good. Huge thank you to all the good work and good luck on the massage competition!

Ericka was very friendly, caring and knowledgeable. She throughly explained everything she was doing throughout my facial and gave me recommendations for after care and products to help my skin. I’ll definitely be back to see her.

Natalie was a tremendously knowledgable and skillful therapist. I went in for some extreme endemic tightness related to running and stress, and I left a looser person. Beyond massaging the obvious areas, Natalie was able to identify those random magic points in other parts of my body that helped make my relief lasting for days after.

This is the first time visiting Massage Envy and it truly was an awesome visit. I thank my daughter Jade Nakatani for treating me to come with her and my other daughter Lehua Kealoha.Sue whom had massaged my entire body had done an awesome massage. I am truly returning to Massage Envy to have Sue massage once again

Kim was fantastic and helped me move my neck around again! Thank you for helping me

My massage with Xue was incredible. I could tell she was working on my knots without ever causing me pain!