Terrible experience. Was having a good string of sessions until now. Didnt get 30 minutes worth and she didnt even finish my massage. I will be going to kyrin massage for now on.
Horrible customer service. I walked in once and was greeted rudely and told “No English, busy”I gave them the benefit of the doubt and tried again months later and no one ever came to the desk. I thought maybe they do better with appointments that are pre scheduled over the phone. So I called 3 times no answer, I tried again the next day no answer. Just stay away it’s not a good place to spend your money
I use to go to this place in the past last year. This year my experience was horrible. I called there over two months ago to make an appointment they never answer the calls throughout the day. Two weeks ago I called again and they told me flat out that they charge $80 for an hour massage when it use to be $45 before every time I went in. I asked for the manager or owner and this lady said that she went to China. I stopped by there again recently after I got a coupon in the mail for $34 for an hour but they said they dont except that and that it would still be $80. Not sure what is going on with this place, it almost seems as if the employees are trying to rip off the general public while their boss is away! What a shame! It use to be a great place at one time when it first opened.
My husband and I went to this place a year and a half ago and it was the absolute best massage we ever had!! We were able to customize our massage to our liking... we were so excited to return recently, when we walked in we noticed an immediate change... and it was all downhill from there..my husband tells the lady at the desk that we wanted a couples massage... she said ‘ok it’s $75 for one hour per person ‘ he says ‘ok’ then she said ‘ oh not include tip’ ... husband says ‘ ok she wants 20 minutes reflexology’ she interrupts and says they only do full body... I wanted to leave but our last experience was so wonderful we were holding out hope that it would be awesome... anyway the best part is she motioned for payment and my husband takes out his credit card and she says ‘ oh you don’t have cash? ‘ we should’ve walked out... he tells her no cash then she pulls out her pos system then asks him BEFORE SERVICE ‘what do you want to tip’ Seriously what the hell!?!? He tells her he wasn’t going to tip till after.... the massage was mediocre at best... upon leaving she tells my husband ‘next time you bring cash, sometimes credit cards are fake’ OMG are you effing kidding me!?!!!? We will NEVER go back there and neither should anyone else!!
Worst massage of my life. I am so upset with the service I stayed outside to tell people not get a massage here. The owner is a crook. I paid for an hour massage she walked out of the room for 10 minutes and after 30 minutes said she was tired.
My husband and I visited this new spa yesterday and we both received a wonderful massage. Evelyn and Lisa did a great job and we will be repeat customers.
Attention the community of Tracy, Do not go here please this is not a place to get massage . They are scam adn they will cheat you and rip you off and you dont get nothing. I tired this place they are horrible and have never experinaced something like this in the past. AVOID THIS SCAM PLACE AT ALL COST.
Awesome place, quite and beautiful, and really nice services, i suggest whoever lives around, should go and experience their place. oh, and they have good deals for sure.
Worst customer service. Front desk service was at the phone outside and ignored us at the desk . People from the back saw us and when we tried to get attention, they ignored us.
I received a gift certificate from my husband, tried to use it but they said .new ownership, so wouldnt honor it!!!!!!!This is horriable
Comfortable hands sensation bed cool sheets warm oil beautiful lady tomorrow I am coming here morning turn 😇
Horrible attitude and no respect for customer
Very good have strong hands
My experience here was quite enjoyable
Nice Asian massage 😋
Worst massage place in town
Good massage!
Bad.....bad......bad...BAD!!!!!BAD!!!!! REALLY BAD PLACE😡😡
Good massage