Life Time

I would have given this gym a 3 star review for reason I will share below, but then I visited other Life Time locations in other states. They are cheaper, larger, have more amenities, and a nicer staff than the Walnut Creek one does.The cafe prices are very high for the quality of food and the timeliness of service. I feel like for the amount paid a month, some level of discount should be offered to members. The cafe is open to the public, but I don’t feel like there is any benefit for me.They have a class that runs straight in the middle of the free weight area. It leaves very little room in the gym if you aren’t apart of the class.Wouldn’t recommend to anyone unless they offered a promotional rate for an extended period of time.They also charge extra for access to the pool, which in my opinion is very greedy.Bay club is a far better gym for your money.Also, in regards to security, I have seen the staff blindly open any locker that someone claims is theirs’. There is no double checking by staff to ensure the items are whose they claim to be.

I am deeply disappointed by the unprofessional behavior exhibited by the staff and management at this Life Time Fitness location. A friend of mine, a highly respected software engineer and entrepreneur with a significant positive influence on the community, was wrongfully pressured to cancel his membership due to a baseless accusation from another member. The accuser was, in fact, the one engaging in harassment, yet management failed to properly assess the situation.In any gym environment, where diverse personalities interact, it is crucial for the staff to handle conflicts fairly and objectively. Unfortunately, the management at this location did not uphold these standards. Despite being presented with testimony from over 20 members who can vouch for my friend’s positive and friendly demeanor, management refused to address the issue or correct their mistake.Given this experience, I strongly recommend avoiding this Life Time Fitness location. The lack of professionalism and fairness demonstrated by the management is concerning, and it’s clear they do not value inclusivity or proper conflict resolution.

Lots of one star reviews and I’m not sure these people are going to the same gym that I am. Yes, it’s a pricy place. As parents with two little ones, we are so happy to have a place with good people to watch the kids while we get our workout in. The quality of the classes I have taken have been great. The personal training is also great. Great equipment, clean environment. I’m very happy coming here and hope to continue for a long time.

Stolen credit cards:Late sharing this as I wanted to give this gym a chance. A few months ago, I had 2 credit cards stolen out of my wallet which was locked in a locker. I was able to recover the near 60k dollars that were charged right across the street at the department stores. A couple of issues I have speaks directly to the attitude of the staff and their willingness to make policy and security changes.1. The staff and management team did absolutely nothing to help crimes like this from potentially happening to someone else. Simple security changes and additional cameras could make a huge difference.2. They offered no kind of additional support. After the incident, I filed a police report per their instructions, so that they could review video footage and work with me to help catch the person. After that report, silence. No follow-up no communication.Needless to say, I stopped going to the gym as I could not feel comfortable working out and constantly thinking if the person that stole from me was still there or watching my movement. I also did not feel safe leaving my personal items and clothes in the lockers.Based on my personal experience on how my incident was handled, I do not recommend anyone go to this gym until there are changes with security, policy and management.I know its anecdotal but, 15 years at 24hr fitness super sport and never one issue.

This is a review for the Cafe, which I was excited to try because it seemed like a healthy place to eat.First off, they dont have any vegan entree options. Everything has cheese or meat.So I got an acai bowl. And it was the smallest bowl I have ever seen, for like $17.The final strike was when I asked the lady where the bathroom was, and the directed me to go passed the front desk. When I did, the front desk stopped me and asked me if I was a member. I said no, so they told me to use the bathroom across the street. Whats the point of having a public cafe with no public bathrooms?

I have been a member of LifeTime Fitness in Walnut Creek since its grand opening. As a founding member, I have always been deeply committed to the community and have built strong relationships with many of the members and staff. However, my recent experience has been nothing short of disappointing and unfair.Recently, my membership was wrongfully and temporarily revoked due to baseless accusations made by a member named Noel. This individual claimed that I had been harassing or intimidating him, which is entirely untrue and without any evidence. It is worth noting that Noel and I were once friends or acquaintances at the gym, but things took a strange turn when he began exhibiting negative and envious behavior towards me. I believe his jealousy stems from my success and the attention I receive for my fitness achievements, such as performing advanced workouts and pro-level boxing.The situation escalated when, one day, I was driving by a restaurant called Gott’s Roadside, located across the street from the gym. Noel and his friend were there, clearly intoxicated, and gave me a very envious and negative look as I drove by in my six-figure sports car. Shortly after, they walked over to LifeTime in their party clothes and made sarcastic and insulting remarks, saying, “Hey man, how many pull-ups can you do?” They then proceeded to talk negatively about my physique and walked away laughing.Despite reporting this unusual and hostile behavior to a staff member at the front desk, who assured me they would note it down, the general manager never reached out to hear my side of the story. Instead, Noel’s baseless complaints were taken at face value, leading to my temporary suspension. I have numerous eyewitnesses to this altercation and a list of over 20 members who can vouch for my kind, social, and friendly behavior at the gym. Yet, the general manager has refused to consider this evidence or even speak with me directly.This experience has left me feeling deeply disrespected and undervalued by an organization I have long supported and been proud to be a part of. LifeTime Fitness claims to foster a community of respect and support, but my recent treatment has been anything but that. I hope that by sharing my story, LifeTime will reconsider their approach to handling member disputes and ensure that such injustices do not happen to others in the future.To anyone reading this review, I would advise caution in associating with Noel and his associates who display toxic and envious behavior. In my experience, Noel took the trouble to stop whatever fun he was having with his buddy at Gott’s just to walk over to LifeTime and harass me. This type of conduct undermines the supportive and respectful environment that LifeTime Fitness strives to maintain.If you are looking for a upscale gym in the area that values their members, I would highly recommend Bay Club or VillaSport instead.

Updated: 12/21/24:Lifetime seems to listen to complaints, they added a new squat rack outside of the alpha rack area. The alpha class size was reduced to allow normal gym goers access to the 2 of the racks during a class. Equipment is moving around to be more efficient. A new recovery area is being setup for cryotherapy, etc. I really appreciate that they are active in their changes.Also not crowded at all, never have to wait for any equipment.Original review:Such an upgrade from 24 hour fitness. Facilities are beautiful and staff is friendly and keep the facility very clean!

As a long time member of the Lifetime franchise (over 15 years), I am impressed with this boutique gym. The fact that such a quality health club is right in the midst of a shopping and family focused epicenter is one of many benefits this club has to offer.I have been a member of Equinox, Bay Club, Fitness SF, YMCA, City Sports, 24 Hour Fitness, and Alameda Fitness and Spa throughout my time in the Bay Area. Lifetime is far and away the best out of the mix. Equinox, atleast in the Bay Area, is lack luster for what you pay for.1) strategic and high quality weight lifting floor. I cannot even believe people are complaining about the equipment and machines. These are some of the newest and highest quality machines I have ever experienced.2) Amenities: towel service, sauna, steam room, rooftop pool, rooftop hot tub (small), rooftop bar, fitness classes, downstairs cafe, work stations, private work pods, kids daycare, and more.3) hours: opens early and closes lateTo anyone looking to join: while LT should be held to a high standard, keep in mind this is a brand new club. There will naturally be an adjustment period as the club learns, adjusts, and grows with its members.Charles

I am one of the founding members at this gym and I was super excited when the gym first opened its doors. Overall I am happy with it but there are definitely some things that could be improved.My main concern are cameras in the sauna. Its a stylish gym which attracts young people and especially young influencers. Occasionally I would see girls and guys with their tripods recording themselves as they work out. I have no issues with that whatsoever but its a problem when you bring your cameras (phones) into the spa area of the gym. I enjoy going to a sauna and was really surprised when I saw people on their phones. I sent a couple of emails to the management mentioning that there should be a sign that would say something like “digital free zone”. I received no response at all and to my shock soon saw a sign on the door of the sauna that basically says “bring your cameras but keep them quiet”. What?! How is this possible? What about privacy?Additionally, lets try to keep lockers clean during the day. A quick wipe throughout the day would be much appreciated. Sometimes its hard to find a clean one with no hair in it.And management should respond to emails. Ignoring patrons is not cool especially with a $400 a month fee. If they had replied, I would not have written this on a public forum.

I joined Life Time Walnut Creek just after they opened in Fall 2023. Our family had been members at the Claremont until moving through the tunnel in 2018, and I was so excited when Life Time opened because it was kind of a similar vibe. I was even more excited to begin private Pilates lessons with Emy once I joined. I was coming off a pretty bad back injury, and had been unable to practice in group Pilates for some time, but figured Id give privates a shot. Emy has been able to adapt our sessions to my exact comfort level - challenging me even when my back is really bothering me so that I have been able to come even during flare-ups, while maintaining strength and cardio. Being with her these past few months I have noticed a marked difference in muscle tone and strength, as well as in how my clothes fit and how I feel. Shes really made my experience at Life Time outstanding. Im so grateful for her careful attention and her positivity, and I look forward to coming to work with her at the gym every time I visit. Thank you, Emy for challenging me, for letting me comfortably, and for your company. You make working out at Life Time a Joy!

I love everything about Life Time, but this is for a spa service I got. She was late, had me fill out a form and disappeared for awhile. Then had me get undressed and disappeared for another 10 minutes. My 30 min facial ended up being 10 minutes. Such a scam.

I want to love this gym considering how much I’m paying for a membership but I often leave feeling annoyed about something.Pros are that the gym is new and pretty clean though I do notice most members not wiping equipment clean after using. You do get tons of nice amenities that you usually won’t get at most gyms: cafe, work area, daycare, cycling studio, tons of different group exercise classes. It does make sense to cancel any other memberships you might have at different studios since lifetime will probably have a great alternative.Cons are that there isn’t tons of equipment in the weight area if there’s a group exercise class going on. Example- squat racks; there’s only one since the 8-10 squat racks will be used for the group exercise class. Also, there’s always something broken/out of service in the spa. I mainly got a membership to use the spa: hot tub, steam room, sauna, cold plunge but something has always been broken in the 1.5 months I’ve been a member. It’s been very annoying to go to the spa and not be able to use one of the amenities that I solely went there to use. The root top pool is always out of service too. Not much a concern now but hopefully it’s good to go by summer.

Amazing schedule for group classes with big energy instructorsMy favorites (so far!) one month in and I wish I had more time for all the things, are Zumba with Priscila, Dance Jam with Tiana. Strike with Derek’s and Lift Barbell Strength with Kat and SabrinaThe club is clean. So many nice and friendly folks. You just hang workout have coffee with friends. It’s amazing. Well worth the money.Many more fantastic things. (Self care) this is just a very small part of it.

Beware of the cold plunge AKA swass plunge- dudes wear their underwear they just worked out in as “swim suits”and NO ONE showers between sauna to cold plunge. LifeTime management doesn’t regulate, and thus I give you this ode of caution:In the spa’s quiet corner, where cold waters lay still,A plunge pool awaits, with a chill that could thrill.Their sweaty undies, now bathing attire,In the cold plunge they leap, fueled by desire.But the water’s not pure, tainted by sweat,From sauna to plunge with no shower at all, they make the regrettable bet.In the tiny pool’s depths, they splash and they flail,Leaving behind swass, a sweat-laden trail.

Extremely disappointed with the management and how they handled my membership needs. Wanted to switch from Bay Club since my friends were going to Life Time. Bay Club services and staff are definitely better than Life Time. Give your business to where youre appreciated.

Overall a beautiful building, but not the experience I was expecting for the price. The new massage chairs are not great (identical to the ones at PF), the zero gravity recliners don’t work and should just be turned into additional dumbbells or racks. Clientele also isn’t what you expect for nearly half a grand a month lol, we’ve already had weird experiences. It’s the best option downtown, but I hope management continues to improve the weight room floor’s quality. There’s already been slight improvement but still a lot of wasted space and subpar massage / relaxation amenities.

Cafe: 30 minutes to make avocado toast, an egg sandwich and a salad. $49. Avocado wasn’t ripe, there was brown lettuce and service was awful. Never ever again. Saveyour money and go elsewhere.

I had high expectations for this gym, especially at this price point. I was expecting more of an Equinox-type. Its a large space with lots of classes but the equipment was not as nice as my current gym, which had Woodway treadmills. The treadmills here have unresponsive buttons and the tread doesnt have the same road feel traction. It also randomly went into cool down mid-workout. When I researched the distinction, it appears the Woodways are two to three times more expensive than the ones that Lifetime has. The interior of this place kind of reminds me of a business commuter hotel and again, was expecting nicer finishing and design. The locker rooms were okay and there are one time use locks. The parking is kind of annoying since you battle those who are there to shop (depending on the hours). The rooftop pool keeps only three lanes open for lap swimming and the other half of the pool appears to be for open play. Im going to be cancelling my membership even though its only been two weeks. Giving up the legacy founding member perks. In my view, this place is more like a 24 super sport and less like a country club luxury gym. Again, if youre going to charge this level of membership, it should have nicer workout equipment and nicer design/finishing inside. Sorry to say, but its feeling like a big version of a hotel gym.

I am quite flustered as I sit here and explain my reasoning for a 1 star review. I am a member with Lifetime Frisco TX which is an utmost reputable location and I recommend anyone visiting to go and experience the southern hospitality that’s offered on contrary however Lifetime Walnut Creek CA is quite humiliating and embarrassed me in the worst way possible as I never experienced such unpleasant professional service I do plan on reaching out to Concierge first thing Monday 12/18 because my experience this evening was absolutely unacceptable and should have been handled differently with much more respect and dignity to a member.With Gratitude,Kamajei Miller

Within 2 weeks of joining, countless issues:- Broken sauna- Broken steam room (twice)- Broken cold plunge (3 times)- Broken rooftop jacuzzi- Broken basketball hoop- Broken outlets/lights in co working area- Broken espresso machine in cafe- Yoga instructor forgot about class and showed up late- Really dirty locker rooms/spa- Super low quality yoga mats for classes- No shower in spa area so jacuzzi/plunge are always dirtyAll this being said, it’s still a decent gym. But I expect a lot more for $300/month. Rarely had any issues like this throughout multiple years with Equinox.

I had a similar experience where when I tried to use the squat racks, but there was a full class and it kinda messed up my schedule. I enjoyed the cold plunge. The cafe was unimpressive and the price point doesnt make sense. This place makes sense if youre just into taking classes but doesnt really seem like its for serious gym folks. Cancelling my membership. I was really hoping to like this place.

Absolutely unacceptable, my wife sent me this image from inside the woman’s dressing room. This is the second consecutive week she has told me something is always out of order. Inaceptable for the amount Im paying. Can’t believe the manager is okay with this.

After changes made to the club I have changed my review from a 2 star to a 4 star overall.Firstly, the club has changed their group exercise policy and it is now more reasonable. Essentially, in the past the club would take all of the squat racks from 6-7 am on Wednesdays and Fridays. Preventing anyone in the gym outside of the group workout from using them. However, they have now changed this policy so that 2 of the squat racks are always open, as well as ordering an additional squat rack to be placed outside of this area. This is a massive improvement for me, as I could only workout my legs at 6 am and now I feel that I can finally use the club according to my own schedule.Why not a 5/5?:The club has a few minor areas holding it back. Firstly, some of the machines in the gym do not feel biomechanically sound/I just cannot make them work for myself. The best example of this is the assisted pullup machine. I have always used a wide range of assisted pullup machines, as they are amazing for back development. However, the 2 assisted pullup machine at this location are very strange/I cannot find another nicer word for them. They have a rock climbing grip, and two other grips that are very unique compared to a traditional assisted pull up machine. I cannot make any of these grips (that are forced in place) to not hurt my shoulder. Besides these two machines, some of the row machines, overhead press machines, and a few of the other upper body machines are unique in a similar way. They just do not feel right despite myself being very experienced and versed in executing the lifts they are meant to express.Secondly, I would really appreciate having more diversity in the attachments. More specifically, the singlehanded cable-grips. Currently, the club only has one type of single-handed-cable-grip-handles that have a wide palm grip. This causes irritation in my shoulders/I have always had to use skinnier handles to avoid this but cannot due to the club not having them. Additionally, there is a landmine attachment for every squat rack, but no landmine attachments for the barbell itself. This makes it impossible to perform a landmine row/it is a little silly that the gym has a t-landmine row attachment in all of the squat racks but no landmine row attachments for the barbell.Also, although I am not going to be extremely picky here because it is out of the clubs control to a certain extent: The club is a bit smaller/the basketball court is slightly shortened/the pool is not heated/the floor is uneven in some areas/the mens locker room only has 2 stalls/the smoothies have caffeine but the staff doesnt know how much caffeine each smooth contains/the parking is not free after 3 hours. Overall, the club attempted to achieve so much but is limited in space- and that is felt when you use the gym.The good:The club is stunning, and all of the actual gear (dumbbells, barbells, kettlebells) look and feel to be a high quality. I cannot emphasize enough that the club is extremely stunning. I do however, understand how some people feel that the club looks like a nice hotel. Although, I actually like this aesthetic and would not change anything in regards to how the club looks. Also, the locker rooms are great. They are always kept spotless and the sauna, steam room, free mouthwash, shaving cream, deodorant, and water pressure in the showers is 10/10.Closing thoughts:If you want the best that the area has to offer while also feeling like you are getting that club experience you are in the right place. If you are a bodybuilder like me, the club has a few small shortcomings in regards to upper body attachments/machines. Also, if you want to play basketball, swim, go in the sauna more often and get amazing training from their group exercises this gym should be on the top of your list. The wide range of yogas, lifting classes, and stretching sessions are great. Currently, a 4/5 is suitable for what the gym is currently capable of, and I enjoy my time in the gym.

I enjoy every visit I have at Life Time WC. The staff are super friendly, and the gym is impeccable in cleanliness as well as quality of equipment. Its a gym, so I went in with no extreme expectations or thinking of services they should provide, and they blew me away.

I had an extremely pleasant tour of Life Time Walnut Creek today with Nicole K. a personal trainer. Nicoles genuine enthusiasm made the tour fun and informative. I didnt feel rushed nor was I overloaded with information. Thank you Nicole! 5 stars

I hope they bring a Life Time location to Mountain View/Sunnyvale area. I moved from Folsom back to the bay area and miss Life Time. Currently at Bay Club and the facilities arent as clean.

I love this place. Great start, always clean. Food is good, too

Best gym I’ve stepped a foot in my entire life and I lived in two continents.

Parking is aweful . Takes forever

Great place for family!

Love Life Time! Great amenities and experience.