Walked n at 7:59pm because the door was OPEN AND unlocked and the OPEN light is on. Was told they are closed. I knew exactly what I was coming n to get because this is my neighborhood cigar spot because it’s within walking distance but not my choice to shop cigars. I patronize because it’s n my area and I want to keep them here. Never dealt with these young colorful haired ladies, I always deal with a guy. Dont close your register down until the end of your open hours ladies…tip from Customer Service Instructor!
The girl that works there with the glasses is very helpful along with the younger gentlemen that’s the only wild bills I enjoy going to
Used to be a great place. Unfortunately they stock inferior products and wont let you open to see before you buy. I got an attitude from the young lady behind the counter because I wanted to open my Vuse carts before I bought them. She told me they couldnt send them back. I find it hard to believe that a reputable company would not take inferior product back. I wont go back to this location even though it is a mile from my home. Its a shame they dont have employees who look after the customers. I guess she wanted me to buy them even though I wouldnt be happy. I buy a 4 pack per week, candles, and other paraphernalia, but not from this store anymore. You lost a long time, weekly customer.
Great store, always smells great.
Wild Bills is always smells good, and great people who are really nice and eager to help you! Also, great candles! I travel from 12 & Mound to 13 Mile & Hoover where Chris is, 15 Mile and Chicago and Ryan! Just a group of good people at each one, and they have great patience with their customers!
I walked into this smoke shop the other day to buy some tobacco and cigarette tubes.The guy standing at the counter didnt even greet me or say one word. He was just standing there staring at the wall like a statue. And the young girl that was working there was ringing me up before I was even done shopping, I was nowhere near the register, and she rang me up and yelled out the total price . 🤦♂️What does that say to me?is Hurry Up and Get Out of My Store!I felt very unwelcome!A simple smile and a hello would have done it for me. I just switched from buying 2 packs a day to rolling my own cigarettes.So too bad for you because you just lost a good customer.. Do better next time because smoke shops are a dime a dozen!
Knowledgeable staff, prices on vape stuff and juices have gone way down as of late so theyre generally pretty fair vs. ordering online, wide selection of glass, tanks, mods, juices, almost anything you might need. Staff will take care of you if you have any issues
The store is very small but clean and the staff are friendly. The tobacco products (specifically pipe tobacco) are all at the low end (cheap). I would have given 5 stars if they had a few upper scale brands available.
What great service.Matt and Chris. Were the coolest i ever dealt with.Just outstanding in every facet of service.Went above n beyond to the highest limit.Just Wow
I havent bought cigarettes since they were $0.37 a pack. They made me feel very comfortable and help me choose the properProduct, they were very very. Ill be back next. If there was six stars this place would be six.
Megan and Hailey were totally awesome and gave me great customer service. If you ever have a vaping need ask for them, they are extremely helpful.
Very poor quality service. Bad attitude, could careless if you buy there products or not but they will be happy to direct you to a book to read for hours about unknown products that only the know anything about but wont tell you. I guess unknown products are just suppose to sell themselves simply because they are sitting on a shelf. Not to mention they have absolutely no sellection for vape juices and very limited inventory.
One of the best smoke shops I’ve been to!! Great service and great recommendations from the cashier. Will definitely be coming back
Nice clean place. Would have been 5* if they didnt have to call me after I left the store when they found what I was looking for and said they could get more by next week when I knew they couldnt. Wishful thinking a guess.
Got me to drive 20 minutes out of my way because me said he definatly had what i was looking for in stock. Got there the guy i talked to just left Chris, i believe they said his name was. So they tried to sell me something else and then told me it would be 2 weeks to get what i was looking for. The people thar were in the shop were ok and all but the owner needs to have a talk with this chris guy.
Great store, very organized
I buy from Wild Bills Tobacco stores, but this was my first time at this particular store. Its not as big as some of the other Wild Bills, but the same as the other ones as far as everything else: Friendly staff, well organized clean store, good deals, had everything I needed, etc. 5 stars!!!
Sunny is such a sweetheart! He helped me out and made my day so much better! Love these guys, I don’t go anywhere else!
Great guys! They really take great care of you. They make you feel like family. Great selection of vaping and CBD oil and tinctures at good prices
The guys are awesome they give it a home feel like Im irregular and I am cared for they also have great service great merchandise and great prices and they are very helpful and knowledgeable
Knowledgeable staff, fantastic selection of vaping and smoking products as well as all the accessories you could think of. sales every Wednesday on vape products and they have different promotions every week.
Staff is fantastic, always helps with any question I have about anything, very quickly. Would recommend this location if you are a questions type of person
They are always very helpful. Good selection, good prices... but I mostly go here for the helpful staff.
Nice place, Awesome staff helpful and kind. Definitely a place to check out. Although Im not a huge fan an of Wild Bills
Love the place great selection on all your smoking needs..good people..way better then abes smoke shop on 12 and schanner....10 stars for wild bills. 😎
They have a great secection of kratom and disposable vapes. Wednesdays ALL kratoms 20% off and my vapes are on sale!
Love these shops. Cool staff, very helpful. Awesome products
Excellent selection of all things smokable. Great service. My personal and exclusive choice for buying cigars.
This place has raised all their prices to make up for being closed a classic wild bills move...7/11 a few doors down is the better option
Always a good time whether Im going in to purchase and even look around. Very good service.
They never have the juice that I want. I look in the flavor book, and almost every one, is a flavor that they no longer carry.
Amazing selection for such a small and varied product ( vap,accessories, tobacco, and cigars) cheerful assistance offered by stsff.
Nice people but did not have what I was looking for but its ok
Used to be nice these young pe6so the rudest people ever ill pay more somewhere else not worth the savings
These guys are so cool and helpful. They have lots of 420 paraphernalia. I hope nobodys going here for tobacco, so deadly.😞
Friendly great people by my CBDs from there theyre very knowledgeable
The girl 👧that works there is very nice patient and knows their products 😊
Very cool place. The Employees are Awesome and always very helpful!!
Helpful, and friendly! Good selection for all your smoking preferences!
Great smoke shop with a large variety of smoke, vape and paraphernalia. Nice and helpful staff.
Best wild bills around top notch service everything you could want they have
Wide range of choices. Employees very helpful and friendly.
Very friendly environment and the customer service exceeded my expectations.
I was looking to buy a vape and they were very helpful thank you
Always have what I need I stock, great variety of vape juice
Yeah its a really good place my problem is nobody knows who Wild Bill was
Great prices.friendly work staff
Vape, smokes and great selection of Novelty items!! Friendly staff.
Great customer service. Lots of options!
Great for selection of smokes, lottery and great prices.
Awesome products and great service 👍
Well stocked, good prices, a lot to choose from
Vast selection. Always friendly
Best and friendliest guys that works there.
If youre looking for tobacco products Wild Bills got it
The guys who work there are awesome...
Clean and friendly, give selections
Great people at this store.
Very expensive cigarettes, go to dollar town down the street for big savings on cigarettes.
Selection is very limited here. My go to smoke is My Father
Great deals and good service
Not busy friendly helpful employees
Still remember me from 3 years ago.
They have ALL your smoking needs
Helpful and nice staff!!! Friendly!!
Always great service.
Great customer service.
Staff is very friendly, and knoweldgeable
Not bad limited supply
Always pleasant and helpful!
Great place, great staff
Good place, cool people
Like their Wild Wednesdays.
My favorite shop
I love wild Bills
Best place ever
Wednesday are discount days.
Very helpful Knowledgeable
Nice selection
I love this place
Good selection
Great service
Do they have weed
Workers were standoffish
Friendly service
Too expensive.
Helpful
👍👍👍👍👍👍👍😌
As someone new to the world of vaping, I had a lot of questions. Chris at Wild Bills was patient and extremely knowledgeable, guiding me through the different options and helping me choose the right product. I left feeling confident in my purchase and eager to come back. Thank you.
Shop always has what I need!
Great customer service, always polite and helpful
Ive been a regular at wild bills tobacco for a while now, The shop has a wide variety of products, from high-quality cigars to unique pipe tobacco blends. The staff is knowledgeable, friendly, and always willing to help you find exactly what youre looking for. The prices are competitive, and they often have promotions that make it even better. The atmosphere is relaxed, making it a great place to browse and chat with other customers. Highly recommend this place to anyone, Chris is a great owner and knows his stuff.
Great customer service, Megan is a top tier employee who helps me all the time whenever I have questions on a product!
AMAZING STAFF!! BEST WILDBILLS AROUND