Theyre open even 10 minutes before. I appreciate that. New ownership seems like they cars about customer service. Yusuf was great.
Im outside at 1030am on a Thursday and no one is inside doors locked said they opened 30 min ago 🙃
Super friendly service amazing staffDidnt make up for the fact that I paid $25 for a torch that stopped igniting literally the third time I used itLook at my electronic reciptALL SALES ARE FINAL!So they most likely wont even replace it also you have to call to be let in the storeKinda sketchyFind somewhere else to shop
The staff is top notch. They listened to what i wanted and they did everything to get me to the $ amount that i could afford. They were very nice and answered all my questions. I would recommend them to anyone that is looking for new quality equipment at a reasonable price.
I recently visited volcano smoke shop in Albuquerque. I cant even explain how GREAT this experience was. Amazing costumer service. But what was the most amazing to me was the fact that the owner is thinking about his customers safety. I know other businesses do as well, but I havent seen another business do what hes doing. He asks you to sanitize your hands then takes your temp before entering his store. I felt really safe and most of all...at ease!! Thank you for that.
Walked in ready to drop top dollar on high end glass. We got treated very poorly by the guy at the door, started with attitude right away and sounded like he hated his job. He asked what we were looking for, I said I’m looking for some Helix products or something in that price range, to which he immediately said “Helix went out of business a long time ago buddy, you aren’t gonna find any of those”. Which is funny because he’s entirely wrong about that. I was looking for American Helix products which are 100% still in business. Definitely won’t be going back any time soon, looks like this place went under after the Moon name change.
Volcano is in my go-to smoke shop, though there are others closer to me. Oz, the owner, runs a very relaxed, yet respectable establishment. Their variety is always up to date with the most unique pieces and their prices are very fair.
Only reason they got a star is because that’s the lowest option. I call asking for an electronic dab nail. Also known as an E-Nail. Guy obviously is too high to understand that I didn’t want his e-mail. So he hangs up without giving a damn and refuses to answer when I call now. They’re not worth your time or the unlimited on your phone plan. Worthless customer service.
Very friendly and helpful staff, safe precautions regarding COVID (temperature checks & sanitizer) and at least when it comes to kratom, the best prices you can get anywhere near this area. Almost every other shop carries Choice Kratom which prices 100g powder at $35-40. Choice Kratom also sucks. Here you can get 100g of better quality stuff for $20. They also have the typical smoke shop stuff as well.I really like it here! Top notch stuff
I went in to try something different maybe a new juice. They had nothing I asked for, I was told the owner was trying to get rid of the extra stock he had. So I picked something that they did have and when I went to pay he had no credit card machine hooked up. So he went to the other side of the building to get the credit card machine, hooked it up and then when I went to give him my card he said sorry we dont run cards with no chip. So I wasted 20 minutes of my life for nothing... Kind of glad because the Juice that they did have was overpriced.
Hands down the best vape shop in Albuquerque! The New Owner is a great guy he has flipped the place around with a remodel and adding a lounge definitely a great place to hangout! They also have the best prices on juice being the only place that sells premium juice from labs and not the nasty house blends everyone in Albuquerque does! Make sure to make this vape shop your primary the owner takes care of his customers!!
Staff is clueless! I had inquired about some CBD product and she had zero information. She seemed annoyed to help me, and was very condescending when I tried to ask questions. The store itself has an okay selection of products, but the staff is a total turn off. I wont be returning to this establishment.
Beat smoke shop I’ve been to in ABQ. Gave us the best experience, made sure our disposable vapes worked, and hooked us up hella. Gone back multiple times since then and on our way there now too hah
If I could write this without giving any stars I would!!! Worst smoke shop in Albuquerque avoid at all cost, the prices are outrageous and the employees are rude then on top of all that they close too early. I miss the moon smoke shop they were the best!!!
They had very small selection when it came down to rigs, the people working there were incrediblely rude, and I could not find a single thing I was actually looking for. 10/10 do not recommend this smoke shop(:
They never answer ur phone or the door
Don’t even bother going, they are probably closed. They are only open 4 hours a day, and can’t be bothered to stay the full 4 hour shift.
Hands down best place in town, they know there game, you can find things cheaper online but i support local shops! they should have a website so i can check the juices that they have in stock and deals.... when i get there they have so much juice brand options that i forget what i want... lol
Idk if it’s the same owner it’s been awhile since I’ve been here. Regardless I felt to voice out my review on this place. But the guy I dealt with claimed to be the owner, I doubt it because he was a little punk. No manners, no class. I hope it’s under new management.
Went in there for a cheap grinder and left with a little more then I thought haha, great customer service and all around friendly open environment.
I been going there for about 5 yrs and all the employees there are awesome and got good customer service and they always have what I need
Cool place. 😎 They have body jewelry, smoke and vape supplies, colored contacts and more. Friendly and help people work and hang out here.
I went in yesterday and bought CBD pre rolls for $5 each. Went back today and theyre $10. Wont be returning.
Always a great place ive never had a issue here with staff or the service they provide 5 star
Friendly, knowledgeable, huge selection of products and fairly priced. I would highly suggest!
Very helpful and curtious and the owner is the coolest people on thd planet. .Their is a variety of everythinichg you need for that smoking
A great smoke shop with great prices . Been going here a while
Friendly and knowledgeable staff and they always hook me up! Best in city!
Don’t even waste your money at this shop all they sell is faulty mods bought my stuff a week ago and it broke called them they said basically I’m out of luck defiantly lost a good customer for sure
Very nice place lots of nice peices they got everything you would need I recommend this spot nice hookah lounge area too
Awesome people and always knowledgeable! Wont go anywhere else and the rewards are pretty cool too.
This place is garbage went to return an unopened item the very next day cause it was the wrong one , wont let me return it garbage for real
Wonderfully pleasant and extremely helpful strongly recommend going there rather than anywhere else
Always have friendly staff. Love the new chill out lounge too.
Expensive n not at all welcoming. Ill drive further next time for better service.
They have a lot of products, customer service and prices fantastic discounts
Oz is so very helpful, informative, and has exceptional customer service skills!!
They only carry low level juice. Highest concentration they had for non-menthol was 8mg. Boo!
I got a torch ask if it was empty. they come filled she says no its just display only. Take it home turned on for 15 sec done. Empty. Sad
Absolutely epic the best place to pick up all ur smoking needs
Super friendly, nice, clean, and have awesome stuff.
Bought an ash catcher & it came cracked!! Worst smoke shop in abq(in my opinion).
If you want to use your debit card you will need to spend $10 minimum...
Very nice and clean safe service, thank you 😊
Most of the staff is super friendly and helpful!
Largest selection I have ever seen.
Was nice and the lady was very helpful
Very friendly and helpful staff.
Very cool place very helpful!
Very safe and knowledgeable.
Nice place and staff...
Staff was very helpful and friendly
Its ok
They got what I need
Great service, great guys!!!!!
Easy, in and out quickly
Duster
Ok
Good
Had what I needed