Thicker Cloudz Arlington(Tobacco, Vape, Smoke, Cigar & Hookah)

5021 Columbia Pike, Arlington, VA 22204, United States
Appearance
Thicker Cloudz Arlington(Tobacco, Vape, Smoke, Cigar & Hookah)
Comments
Ke
Review №1

Hemanth was super knowledgeable and helpful. I came in looking for something and couldn’t figure it out but he quickly helped me. Great conversation ! Definitely had a human interaction unlike other shops that don’t care much about service. Definitely coming again.

NE
Review №2

The guys the Vape Shop were amazing and I got the razz TN 9000. They had amazing customer service and amazing products. Five stars highly recommend.

Ja
Review №3

Came from out of town and needed a vape. This is the best place that I found. Stop by the store you won’t regret it.

Al
Review №4

This store is amazing with great customer service. Large selection and variety of prices

Ha
Review №5

They always give great recommendations which is how I found my favorite

Ia
Review №6

Man, this place is the best. The owner has bent over backwards to order what I want and he ordered it ASAP. You can always depend on them to have the best stuff at the best price. Sal even called the guy who was on his break to come help me. Crazy good service. 100% recommend this place.

Ke
Review №7

I have to thank the lovely young lady (I believe it was) Kema, anyways she needs a raise !!! She was very informed and impressed me with her vast knowledge and experience! Great shopping experience!

Jo
Review №8

Friendly service and eager to answer any questions you may have. Recommend to those in the area.

M
Review №9

Nice store, good selection of vape juice and disposable vapes.

Jo
Review №10

This place is amazing ! Hemanth is incredible. His customer service is beyond incredible. I will definitely be returning. He was so informative. Great selection of items and had everything I needed .

Kr
Review №11

Hemanth and Sal are extremely knowledgeable and professional individuals. The store is so clean you could eat off the floor and the merchandise, in its grand entirety, is organized to top OCD standards. I’ll be back friends.

Oz
Review №12

I bought Tysons 2.0 disposable frozen grape. It was the best flavor I tried in Tyson.Also I liked the store much. It is big, clean, fun to shop at.Additionally helping salesperson is always a plus here.

Bu
Review №13

Hemanth was awesome! He gives best customer service!

Ab
Review №14

⭐⭐⭐⭐⭐Ive been a regular at thicker cloudz for quite some time now, and Im continually impressed. The staff here is not only friendly but genuinely passionate about vaping. Theyve helped me explore new flavors and find the perfect mods. The atmosphere is relaxed, making it a comfortable place to hang out and chat with fellow vapers. Plus, they often have fantastic promotions and discounts. Its hands down my go-to spot for all things vape-related!

Re
Review №15

I stopped by this shop from out of state and had a wonderful experience! They have a great selection of products and the staff member was so helpful and friendly! I will definitely stop by again when back in town!

El
Review №16

Hemant is the best salesman providing excellent customer service! He is always willing to answer my questions. I highly recommend him. 🎉

Da
Review №17

Thicker cloudz is the best vape shop I have ever visited, every time I go I feel so comfortable and the staff is very friendly, they always help you to get the products your need! Highly recommended.

R
Review №18

Figured I’d try this place today. After trying my lost Mary vape, I started to realize it tasted different. I had a feeling it was not a real Lost Mary Vape so I looked up all the ways to spot a fake lost Mary. 1. The color of the light is blue which is not right. 2. The sales associate took the packaging/box after I purchased it. He’s smart because the QR code and packaging can also give away whether a vape is legit or not. It’s dangerous to smoke fake vapes so beware. Will not be back

Ka
Review №19

I always come to the shop they know me there I come in tonight to get what I usually do they never can find what I am talking about unless one guy is there he couldn’t find what we were talking about didn’t understand we go help him find it and as he’s paying he says can you hurry up a little bit as card is on scanner saying we are closing so can u rush ??? I said what ???? And he said nothing at all and we left so rude

in
Review №20

Oh man come in and see Krista! I came in this morning and she helped me so much. She knew all about my coils and had the best suggestions on vape juice.Nice store as well, they have a lot of cool stuff.

Ma
Review №21

Excellent customer service, the best selections I have seen from vapes, blunts, pre rolls to grinders smoke masks bongs. Amazing experience !!

Ho
Review №22

This place is amazing, arguably the best smoke shop ive been in. From water pipes, to a huge assortment of different vapes. The customer service is amazing. 10/10 every time

B
Review №23

Trying to quit smoking cigarettes! Looking for the best tobacco shop in Arlington, Fallschurch, Alexandria! Look no more! Thicker clouds is your best smoking shop especially if Roxy is helping you pick the best smoking device and showing you how to use it! Roxy is the most knowledgeable about smoke devices, Sunny, the owner and boss is the most helpful and generous!

Ra
Review №24

AWESOME VIBES. great rewards, love thid place

Be
Review №25

Sal and Smith took care of us. There’s a reason they have hundreds more reviews. Cheers! *Update - Kadusa (sp?) is excellent; top notch customer service w deep product knowledge. Keep it up yall!

Em
Review №26

Ace was super friendly and helpful, clearly knew what they were talking about. great recommendations for my personal needs. just hoping the products work as well as i need them to. (will update.) but i’ll definitely be coming back.

Pu
Review №27

Always attentive, always able to answer questions, and a large selection for a great price🫡🫡🫡

ke
Review №28

Great place, good prices and discount nice seller 😉

Wi
Review №29

Great disposables and this place is always clean love it !! And also Roxy gave me good customer service and she is adorable always make me smile with her beautiful smileAnd I love it and this store is amazing everything about the store is amazing

Lu
Review №30

I get my disposable from here, Roxy is awesome, giving me great suggestions! (: It’s my go to because Roxy makes me feel like home! They got vapes and RAWW products.

Is
Review №31

Great work at this store very nice people

YQ
Review №32

Hemanth is EXTREMELY Outgoing, GREAT With Customer Service, & Communicates Well, Patiently, & Professionally CONSISTENLY! Great Job!

Je
Review №33

Went to the location On Colombia pike Between Lil Ceasars & Walgreens & the guy that helped me was very informative of what i wanted to purchase. Definitely will be back!

Be
Review №34

I drive all the way here from the state of Maryland just to make a stop at this shop! Y’all need to check out this shop,it’s worth every Penny!! Cookies & gummies are by far my favorite! Anyways time for me to make another stop at HOOTERS!!

Pa
Review №35

Incredible staff and great inventory of products. Staff is extremely helpful and kind.

Ro
Review №36

Wonderful service and great selection! Will be coming back soon

Ka
Review №37

I’ve been here two times and have always had a good experience! There are multiple shops near me and I choose to go out of my way to come here specifically! Love the point system and the employees are so friendly :) definitely coming back again.

Ea
Review №38

Great place solid store with plenty of choices. my GPen Roam is awesome thanks for the recommendation Roxy.

Fe
Review №39

Great shop, knowledgeable employees who were super helpful and nice. Welcoming environment. Would fully recommend to everyone. I now have my go to shop!

YA
Review №40

I really like the store they are very friendly and the place is very organized

Pa
Review №41

Person who “helped” me was rude and unknowledgeable. Would rather go somewhere else or get stuff online

ch
Review №42

Very good communication very collaborative great customer service very great products

Ub
Review №43

Your best smoke shop in Arlington, falls church, Alexandria is here at Thicker cloudz! Make sure you ask for Roxy because I honestly haven’t had better advice on buying devices from anywhere else and Roxy made it happen with her knowledge of the best device for me!

Na
Review №44

Very good service. Lovely products

M.
Review №45

Sal nick and Imani were so dope! Theshop was nice with top notch options for great deals! I had a lot of questions and everyone was helpful and knew the products. I appreciate the honesty and help finding the right device for me! My new spot for sure!

Lu
Review №46

I had a wonderful experience.I stopped by this shop from out of state...They have a great items selection and the staff member Hemanth was so helpful and friendly! I will definitely be back again luckily Im not far from this store

Ow
Review №47

Solid place, good deals- got a bunch with their disposable

Mi
Review №48

Great selection and great customer service.

Lo
Review №49

Great, informative, and suggested things he thought I might like (and I did)!

Mi
Review №50

Karima is so knowledgeable and welcoming she recommended a great vape for me ☺️

Br
Review №51

This place is amazing, there are so friendly and provide amazing customer service. I always shop from here and would definitely recommend it to anyone

An
Review №52

Amazing selection of puffco, pax, davinci and cigars. I love how they live there customers and provide all the information. This is a great smoke and vape shop in Arlington.

Da
Review №53

Alladin always greets customers with a healthy smile. He is patient and very helpful to customers. It always a great experience coming to Thicker Cloudzand I would recommend it to anyone who needs Tobacco products

Sc
Review №54

Great friendly environment. Everyone has been very inviting to any questions you may have. Great selection for whatever you need. Hemanth was great in helping me select a flavor for a disposable (which was great).

St
Review №55

Walked in to a great environment! The gentleman that assisted with my purchase was very genuine and went above. Would recommend this shop, 10 out of 10.

Wa
Review №56

Wonderful customer service and plenty of items to buy. I also don’t want to forget to say that they have lots of snacks from all over the world to!!

Ab
Review №57

⭐⭐⭐⭐⭐I cant say enough good things about Shop thicker cloudz . The selection here is impressive, and the staff is incredibly knowledgeable and friendly. They took the time to answer all my questions and help me find the perfect vape setup. The prices are reasonable, and the quality of their products is top-notch. Whether youre a beginner or a seasoned vaper, this is the place to go. Ill definitely be a loyal customer.

Sa
Review №58

Ive made this my go to place ever since i found out about it a few months back. The employees are very knowledgeable and very friendly. Product quality has always been on point and has never failed me. I would highly recommend them. I have tried other stores but this place has been by far the best in the DMV area. ✅✅👌🏻

Pa
Review №59

Great supply and staff are always very friendly and helpful 🤙🔥

Br
Review №60

Huge selection and excellent customer service.

Sh
Review №61

I love Thicker Cloud 5021. The staff is very helpful and patient. The gentleman is always here with a smile and I feel valued with my purchase

Ms
Review №62

This has been my store for a while. Good and friendly and helpful customer service! Very knowledgeable staff too!

Bo
Review №63

Super cool place! Hemanth is the man! He helped me find a hookah that fit me and then helped troubleshoot and answered my questions. He really went above and beyond which is the reason I will be back to shop with him. Go in and ask for Hemanth!

Ka
Review №64

I looove this shop! Every time I come here, everyone is so nice and helpful! I’m new at vaping and the staff helped me out to pick a good vape for me, educated me on different kinds of vapes and coils and juices. It’s amazing how caring and loving they all are! The shop is stocked and organized! I used to go to a different store but after my first visit, I’ll come only to Thicker Cloudz in Arlington only! Amazing customer service - world class!!! 😇🥰👏

Co
Review №65

My boyfriend and I had a fantastic experience here. Jake was a pleasure to work with and he helped us re-up with our price point in mind. We’re definitely coming back again soon.

Ki
Review №66

The customer service was so amazing! Roxy really made me feel so comfortable and the vibes were giving hardworking, dedication, and all around commitment. I will definitely be coming back with my fellow companions because you can’t find better service than this. 100/100 would recommend.

Ka
Review №67

Went to thicker cloudz today. I was given a free mini vape for a review. The flavor I got is “dessert breeze.” The sales associate said it tasted like blueberry. I tasted no blueberry. It tastes like garbage. Literally. Completely disgusting! (Not blaming sales associate. He was very nice).And I got my normal flavor vape, triple berry ice, and it tastes like liquorish candy which I dislike but it’s tolerable (a different taste than all other times I purchased the flavor). The color of the vape itself has also changed. Instead of the vape being purple at the bottom it’s now more of a plum color. Maybe tomorrow, without whatever tastes I have in my mouth today, both will improve in flavor. I’ll update.

ra
Review №68

Great selection of juices and coils. My go to shop.

Al
Review №69

The staff is friendly and knows their stuff, the store is always clean and the selection is fantastic! Do yourself a favor a give em a visit.

RI
Review №70

Great variety. Great customer service.

Ke
Review №71

Huge shop with everything and more. The service was great and super helpful. I bought a set of limited edition backwoods that supposedly only come out once a year. After signing up for the frequent returner email I received discounts on every purchase which is amazing. Close to my house and open late hours great shop.

Ey
Review №72

I really like Thickercloudz, they have great choice of products and great customer service. Ask for Hemanth when you go there and he’ll treat you right.

Je
Review №73

Kristen and Rich are the best people i ever meet they’re so nice, kind and helpful they help me with every question I had. Thank you guys you the best.

Ke
Review №74

Everything here is good they’re products and they’re customer services everything is cool I always need to buy my vapes from them and they have rewards too that helps a lot

He
Review №75

Very friendly and easy to talk to. Viho is a great flavor got sour apply icy tastes amazing

Br
Review №76

Went in for a pen and was helped by Roxy! She was the sweetest and most helpful as I had no clue as what to get!! She took the time to show me several options and was able to talk me out of my comfort zone and try a different pen! I am happy about my purchase and will return for future needs. Customer service is a dying art but Roxy made me feel appreciated and welcomed!

Ch
Review №77

Amazing Vape shop. I purchased PAX3 vaporizers and there is a huge collection of delta 10 products to choose from!!! A MUST GO!!

Ga
Review №78

Most definitely worked with me on what I needed and price. They have beyond great customer service (Hemanth) helped me out the most, he knows a customer

St
Review №79

Been to this location many times, always great customer service and they have a lot variety and cool finds.

Iz
Review №80

I came here a couple weeks ago, and had a wonderful experience! I have a service dog and the sales representatives were very respectful of my SD, super helpful, and knowledgable about their products. Fantastic selection as well, definitely will need to go back.

Kh
Review №81

Nice and clean store. The workers are nice and prices are good for what you get.Definitely recommend visiting this place.

Gi
Review №82

Excellent selections, super friendly knowledgeable owner & staff, great bundle discounts! Amazing Service! Highly recommend

Ch
Review №83

Sorta stumbled upon this HUGE shop on a Sunday and was blown away the second I walked in. Ace is absolutely ace. Shes so knowledgeable and trust me, you can ask anything about it all. Shell set you up with anything you need and give you an overview of anything youre curious about. Their stock is probably second to none. Great shop!

sh
Review №84

Amazing staff best place for your goodies on the pike!

wa
Review №85

Got some disposables and I absolutely loved them! Amazing Black Friday deals and great service and friendly staff

Jo
Review №86

Great service! Attendance right in the spot! Helped me choose for great flavors on free base and explain how to use the vaporizer . Awesome

L
Review №87

10/10 recommend. Perfect customer service, very easy to talk to and knowledgeable. The store itself is beautiful with a massive inventory.... Havent found such a great shop since I moved from Seattle. You wont regret it!

Ra
Review №88

LOOOOOVE this smoke shop, the people are awesome. I always feel well taken care of & my questions answered. super friendly & always willing to help!! will always come back.

Fa
Review №89

Amazing place, the decor is super cool and the vibe is chill. They have an array of products and anything you might need from your vape store you’ll find here!

Al
Review №90

I love this smoke shop! Roxy helped me pick out some cleansing sage, incense, and really good backwoods. This shop has a diversity of products and great customer service. A girl loves options!

An
Review №91

This is a really nice shop! The employees are super nice and helpful, and there’s a lot to choose from. It’s one of the nicest shops I’ve been too, they have pretty much everything I need. If you’re ever in the area definitely stop by and support!

Jo
Review №92

Great service, they have snacks available! Definitely recommend if you are trying to quit smoking cigarettes. They have zero nicotine vapes and alternatives to help me quit smoking for good!

Sv
Review №93

The product is so cool. I will definitely switch to this one. Variety of tastes are big. My favorite Sour Apple Ice

Mi
Review №94

This was my first experience and I was nervous. Clair was amazing! Super helpful- made me feel like there are no dumb questions! I will definitely be back! Thank you Clair!

ju
Review №95

First time shopper and I love the stores environment vibe and selection definitely recommend you shop here

Gr
Review №96

Incredibly knowledgeable and helpful and friendly! Will be back!

Je
Review №97

My boyfriend & i travel from outta state to to come here and they did not disappoint us 🥰 Customer service was amazing! They helped us out from the moment we walked into the store, up until we checked out and were ready to leave. They even went the extra mile to make sure all of our products were working perfectly before leaving as well. They got us as new customers, we’ll definitely be back! ☺️ Thank you guys

Ma
Review №98

Great place! Great staff.

An
Review №99

Amazing staff, extremely friendly and very knowledgeable! ❤️❤️❤️

Jo
Review №100

Great location. Always great service and they always have what I’m looking for. This will be my go to in Arlington.

Sa
Review №101

I am so glad I found this shop! I’ve been here twice now and both times, Claire, the person who assisted me, was super knowledgeable, friendly, and patient. They source great products. You won’t be disappointed!

Fr
Review №102

Great selection. Great staff

No
Review №103

Ace was very knowledgeable, kind, and professional during my visit. They have a very wide selection, very energetic and positive atmosphere, and overall I had a fantastic experience. I will definitely be coming back and 100% recommend anyone to come and check out the shop!

An
Review №104

I have had nothing but excellent service when I come in.very eager to help and make sure you’re taken care of when something goes wrong with a product

Ti
Review №105

Hemanth provided great customer serviceAnd was very professional. Thicker Clouds has the best products and I will forever be a repeat customer.

Ca
Review №106

Absolutely amazing store! It’s loaded up with everything you need. Amazing customer service.

Je
Review №107

I absolutely love this shop and the people in it. Always kind and personable. They actually care and give honest opinions, not just bs to make a sale. Im a forever customer. So glad they are in my neighborhood

Ni
Review №108

One of the best spots I’ve been to in the area!

Tr
Review №109

This spot is great!!! Products are very reasonably priced while still being high quality. Kiersten was AMAZING and kind and such a great help with finding what we needed. Definitely returning here soon.

Fr
Review №110

This is a relatively new dispensary, but is well stocked and staffed appropriately. Because it’s newer, the person helping me wasn’t as knowledgeable on the products I was interested in but was able to get the information needed and direct me to appropriate products for which my wife is extremely grateful. Last, as a caveat, I am from Washington State so my impressions are couched by my experience with my local dispensary.

Ak
Review №111

Been there many times since the opening. It is a very nice clean store. The new employee, Jacob, who helped me today is awesome. Very helpful, friendly.

Ma
Review №112

Found Thicker Cloudz on Google when I was looking for hookah shops in the DMV- so excited I found this place. The employees were amazingly helpful and the shop is huge and clean. Very professional and made a first time hookah buyer feel like a celebrity/at home. Will definitely be coming here for all of my future hookah needs. Thank you so much! Highly recommend! 5 STARS!

Co
Review №113

This store is a awesome place to come if you are a unexperianced vaper or just need suggestions on a good product the customer service is great there and very knowledgeable about any questions about products you may have!!!!

El
Review №114

Great customer service. Fast service! And they were open when I needed them most. A+++

Ge
Review №115

The girl working at this location at 9:00 PM is horribly unprofessional and unethical.I called to inquire about the price of a product and she refused to let me know “due to competitors”.I called back and asked about the pods associated with the battery which she informed me that they do not sell. I asked about this since an employee I spoke to at this location a few months ago mentioned that they do have pods but were out of stock.I then told her that it would be a better use of our time if she would tell me the price of the eta battery now, and she accused me of being VIOLENT AND ABUSIVE and then hung up.This is wildly unprofessional and dangerous language that could lead to legal repercussions.Please check in with this horrible employee and manage her accordingly.

Je
Review №116

This place is dope. The place is very nice and clean. So many options and cool items. Such a vibe and the workers are very friendly. The guy helped me and answered all my many questions. Greeted everyone made small talk with those who wanted it. Prices are reasonable. Products are quality. Would definitely recommend and would definitely be coming back.

Am
Review №117

Ace was absolutely amazing!! She helped me find everything I needed and actually recommended a new disposable flavor and I absolutely love it! This is the best vape shop to go to and everyone is very helpful. My favorite worker there is Ace. She always has excellent recommendations!!

Sa
Review №118

I come here all the time super nice people in here. I love this shop it has everything you need in here.

Wi
Review №119

Great selection. Smith was VERY helpful. Prices are fair, friendly staff…I love this place!!

Ap
Review №120

Have been here 3-4 times, the staff is always helpful and they always are very knowledgeable about their devices and products. I feel the prices are fair and I feel safe when processing my payments (other places are kinda sketchy in comparison ). Highly recommend making this your new spot!

Be
Review №121

The staff were all so warm and inviting! They know their stuff, and the shop has a great atmosphere.

An
Review №122

Nicely organized store, was immediately greeted. Definitely recommend, a lot of good products and options!

Br
Review №123

Nice customer service, very kind and helpful. Place is very clean and well organized

Ju
Review №124

Always super friendly and helpful with questions regarding their products!

ch
Review №125

Great staff, great products, awesome prices. Knowledgeable, friendly. Definitely come check them out for your product needs!!

An
Review №126

I have tried many other shops in the Alexandria/Arlington area and none of them compare to this location. I constantly find myself willing to sit in traffic, and deal with idiots on the road, just to stop by. The staff is super helpful and make useful suggestions about flavors/coils. You need to stop by and take a look.

St
Review №127

This is by far my favorite smoke shop in Arlington. The people are super friendly, the shop is CLEEAAANNNNN. Like spotless and so incredibly organized. The prices arent too bad, they have deals going on regularly and they always have a huge selection of basically anything you want outside of a dispensary.

Ti
Review №128

Store appearance is amazing great products in stock staff is always friendly and super helpful

Ja
Review №129

He was very helpful and nice I would definitely recommend coming here and he’s also kinda cute

Al
Review №130

Javier was so helpful! I learned a few things and he was very friendly and professional. When you come be prepared for a lesson! These guys are so knowledgeable and truly care to present you with all information needed for a quality experience. I always come back!

Da
Review №131

Always have the vapes I’m looking for and as well as any products I’m looking for! Staff is also kind, patient, and helpful! Glad they’re close to home 😁

So
Review №132

Clean store! They have all flavors and brands. Extremely good costumer service. Recommended 💯

Ke
Review №133

Always have a super great experience at this location. They’re super organized and have so many options every time I want to try something new, the employees always give great recommendations. Management is super nice and I always see them working alongside their own employees and that’s great to see.

De
Review №134

Hey went to Thicker Cloudz today and best customer service I’ve experienced since moving to Arlington thank you Hemanth

Ta
Review №135

I love this store, the staff is amazing!!!! They are super friendly and helpful in the way they educate customers on new items and how well different items are and give a testimony to the items they have experienced personally. I recommend this Vape store to EVERYONE I know. So if you are reading this review I would advise you to check this store out ASAP!!!! The Delta 8 selection in here is amazing. Always have everything you need.

Br
Review №136

I love coming here so many options Roxy is amazing and is patient to explain options she thinks I would like overall pricing is also great with promotions.

sh
Review №137

Roxy was very kind friendly welcoming and very knowlrdgeable about everything will definitely come back! She deserves a promotion she is a great part of your team.

P
Review №138

I love this tobacco shop for all my needs. This is the only place in the DMV that Carrie’s a particular vape I use. Friendly and extremely knowledgeable employees and the musical vibes are always on point. 10/10 recommend!

Al
Review №139

If you want a crazy amount of options this is the place! The glass pieces here are amazing quality for the price. I had so many questions when I came in & the person who helped me for over 10 minutes. Super great vibes!

Jo
Review №140

Amazing service, great products I recommend come and ask for Hemanth he love to server. Thanks thinker cloud.

Mi
Review №141

Great customer service as soon as I walked in. Very knowledgeable and friendly. Shop has an awesome inventory and great selection. Ace and Sunny made the experience great! Will def be back!

wi
Review №142

The salesman was extremely helpful. Help me decided exactly which hemp product was right for me. He was overall very knowledgeable about the store inventory and prices. 10/10 definitely will return.

js
Review №143

One of the most complete smoke shops I’ve ever been to. The variety of options and customer service was refreshing. Shout out to Clair for helping me with all my needs. Would recommend this place to anyone.

CR
Review №144

These guys have a great selection and the staff are always helpful with any questions!!

Ma
Review №145

Rahul was extremely helpful! Lots of options and a big store with something for everyone.

Ha
Review №146

I’ve been coming here for awhile and I’ve never been a fan of writing reviews at all, but yesterday I came in for my favorite Shisha flavor which also looks amazing whenever I come in but Roxy the employee there also she’s about the only worker I see whenever I come in and she’s always doing something to make everything look better then it does, but yesterday she was the only worker there about 3-5 people in the store, I stood there and watched go back and forth with these indecisive costumers and still have a smile by the end of every transaction, after she finished with mine I made sure to tell her that the store looks amazing, and she told me about decorations that she was excited to put up, she is truly an outstanding employee but I always tell her she runs it as if it’s her own! Thank you ThickerCloudz team, but I had to point this out especially for her!

ni
Review №147

Good deals and friendly staff.

in
Review №148

This shop is crazy good!! Was my first time in today — so many selections, incredible customer service, this will be my shop from now on. 10/10

jo
Review №149

They’ve got lovely vape down here, y’all should visit. The staffs are wonderful as well.

Od
Review №150

The service was great and super helpful. Clean, organized store run professionally. The salesman Javier was extremely helpful. Helped me decided exactly which delta product was right for me. Amazing Experience!

Ja
Review №151

This store saved my life. Forever in favor to Sunny, Roxie, and the rest of the team. Customer service is unparalleled, and the prices can’t be beat! Much love to all who see this 😁🥳💙

Jo
Review №152

So I had the honor to come across Roxy every time I come in that specific store location and she’s always very welcoming and so respectful when it come to her job/the workplace.keep it up boo.❤️

ha
Review №153

Roxy is great! she is very professional I can tell she takes her job seriously and loves what she does it and it really shows. Overall great store.

An
Review №154

Staff was friendly, and the place was very nicely organized. I had a great experience and looking forward to coming back again I would also love to share with others about this great location.

Ke
Review №155

Clair is super amazing and awesome. She knew exactly what I was looking for and answered all my questions like a true pro! Thank you so much. Recommended

Ra
Review №156

The people working here are so nice and helpful, especially Claire!! Great place to go if you want recommendations or someone helpful to make your selection.

ja
Review №157

Great service and very convenient to my location. Hemanth was awesome!

Da
Review №158

Was shopping around for a Vape couple days ago but had no idea what to look for. Came across this shop after hoping on the wrong bus lol. Very neat store and clean air. Good selection amount for a variety of products. Genuine products and the store attendant who told me her name was Roxy, even said she stood by it! Nice to know the person behind the counter actually knows how to talk to someone. Previous smoke shop experiences have failed me and misguided me. Thank you, Roxy! Will be coming back soon!

Ma
Review №159

Hemanth is so nice he knows every product he was selling. Knowledgeable staff.

Da
Review №160

This place is awesome. I randomly popped in for cigarettes in which they don’t sell. But Rich was so awesome he convinced me to buy something even better. Best experience ever and great customer service. I will only come here from now on.

Th
Review №161

I love the experience of how SAL GUIDES ME TO NEW THINGS AND HAS GREAT CUSTOMER SERVICE WHEN I COME TO THE STORE . HE IS VERY POLITE AND RESPECTFUL I APPRECIATE HIM EVERYTIME WHEN I PURCHASE THINGS , HE IS A 100% GOOD WORKER

Di
Review №162

Katherine here! Clair And Laila we’re amazing !!! So helpful and full of chill energies. Highly recommend coming here!!! Came in sad, came out a happy customer

da
Review №163

Visited the Columbia pike store today had the best customer service from store rep Anna she is very knowledgeable about the products and was very helpful! Definitely will be back to this locationThanks Anna

ta
Review №164

They have all the products you need and the people that work there are really friendly!

El
Review №165

Recently discovered this place and I love it! The staff is so friendly, personable, and knowledgeable. They help you find products that would work best for you. I’ll definitely be back again!

Sa
Review №166

Pretty great shop, Roxy helped out a lot. Staff is always well informed and very friendly. Amazing stock, they always have what youre looking for.

Lo
Review №167

Staff of the store are very helpful and friendly. I definitely recommend to stop by if you would like to buy some vape!

Gr
Review №168

I come here all the time for my disposables and delta 8, the staff is so helpful and make me feel so welcomed, Nick, Sunny, Rich and Cheyanne make my time there so worth it. their delta 8 products are absolutely amazing and there’s so many choices

Mo
Review №169

My name is Amory and I travel from Maryland just to come to Thicker Cloudz. They have the best products at a reasonable price (cheaper than tobacco in Maryland). All the employees are really nice and they will help find just what you’re looking for. I love Thicker Cloudz and I highly recommend this store out of all the tobacco stores in Arlington, VA.

Er
Review №170

Great customer service from the second you walk in the door! Have never felt so welcomed and comfortable to come here. Highly recommend and have lots of options!

Ri
Review №171

Roxy is the one y’all need to see she was amazing and help me find everything I needed please go check her out

in
Review №172

Visiting from out of state, but definitely coming back next time I’m in the area. 10/10 recommend!

Le
Review №173

Manager took his time to walk me through the selection of cigars he had available, explained the varied prices, and complexities of each brand and their collections.I will definitely shop their again.

mi
Review №174

Love this place large variety and always willing to find products they may not have and ship them to the store Roxy is always so helpful as well as Soloman. Always a top recommendation

Da
Review №175

Great customer service and huge selection! I just moved around the corner and will definitely be making this my go-to smoke shop!

Ak
Review №176

Great store, amazing customer service. Has everything that I need!

Ev
Review №177

Love this store! Definitely my go to!!! Lots of options!!

Ri
Review №178

Great place, big inventory and friendly staff. Would recommend! :)

Ea
Review №179

This place is awesome great customer service I come literally like 2 times a week. They treat you like family. Id recommend this place over any other hands down.

As
Review №180

Great place, always friendly service and know their products very well!! Highly recommended!

Mi
Review №181

Been coming to Thicker Cloudz since they opened and ever since then their service has been great! I would usually get pre rolled tips in a amount of 100, which I noticed they did not have and I asked if they can bring them in, the man was so kind to take down my name and number and said he will try to order them and give me a call when they do arrive. No longer than a week he had called me back to let me know they have received the pre rolled tips in the 100 count. I am so happy they were able to get these for me . This will be the only smoke shop I’ll be coming to . Also staff if so kind and they have over 100 different flavored vapes and such at a good price !

Br
Review №182

This is the shop I go to when I want quality glass ware at affordable prices. Ive brought many glass pieces and have never been disappointed. Cheack out their paper too they have a great selection

Te
Review №183

This place has a staff that is super knowledgeable in all products literally hundreds in the store. Friendly service, with a welcoming decor definitely get all your needs here.

Gr
Review №184

I absolutely LOVE this place their so welcoming and they know exactly what their selling and how to make it worth my time. I buy my delta 8 and disposable vapes here and my glass I get from here as well I’ve never had an issue with my products from here definitely 10/10 recommend! I also get Kratom and cbd from here I never knew what either of those were until I started coming here! This vape shop is absolutely amazing

D
Review №185

Great customer service and always have what I need and want.

Al
Review №186

Great place , it has everything. Love the service. 10/10. Smith is great.

Fi
Review №187

Nice assortment and staff 👍

mi
Review №188

Cool products ,and it’s always clean. I like workers there a lot they are helpful

Po
Review №189

Best selection of juices in town and the owner is very good about finding special requests if you prefer a specific flavor/brand! Super polite staff!

Jo
Review №190

I always have a great experience with Rich! He has great customer service and is super knowledgeable about the products! I often buy CBD and delta-8 and come often to buy products and chat about them

Ke
Review №191

Clean, organized store run professionally, unlike most of what you find in nova. They’ve got all the juice, nic salt, disposables, and tons of flavors in addition to all the devices they have. Staff is friendly, helpful and knowledgeable

Ma
Review №192

THE BEST!! So hopefully I LOVE this place!! So Bobby and nice🙌🏻🙌🏻

Sa
Review №193

I love coming to this tobacco shop they have the best customer service and a wide selection for everything all around. They specifically ordered the flavor I wanted and everyone is extremely helpful and nice. I highly recommend this shop to all my friends and everyone else.

Mo
Review №194

Hemanth, the associate was very helpful and kind. Definitely will come back!!

Ju
Review №195

I visit TC often and I’m so happy whenever I see Roxy! She’s super helpful, knowledgeable and we always share a laugh when I stop by and spend my $$$.

Cr
Review №196

Great store and customer service I love coming here getting cigarettes and vapes from Roxy she great

Le
Review №197

Great place to get recommendations on what you should get if you’re not sure on what to get. Also the staff is friendly and not pushy about getting more stuff you don’t need. They make suggestions and let you choose! For this I will return and purchase more !

Da
Review №198

My brother Robert P put me on to this spot. The inventory here is great! Great hookahs and more importantly great customer service. We will definitely be back.

Ch
Review №199

I absolutely love this place, not only do they have everything I love they are just absolutely amazing. I have a hookah I bought from here and it’s been a blessing! Especially when I have friends over. They also have delta 8 and delta 10 which omg are amazing! They have so many things there that are absolutely awesome! The edibles are really good, the disposables and carts come in so many flavors and looks overall this place is amazing. I also have a water pipe that I recently bought and I haven’t had one issue with it like I’ve had with old ones from other stores. And I got a vape mod from here that has been an absolute awesome thing to use it doesn’t leak or cause me any issues and there’s so many different kinds of juices. They also will order things for you especially if you ask for a certain juice if they don’t have it they personally order it for you and will call you as soon as it gets in. But my all time favorite thing from there is Kratom, it helps with anxiety, pain, stress and so many other things and it has helped me so so much especially with my sever anxiety. I definitely recomend going to Thocker Cloudz you will be helped with everything you need!

Information
148 Photos
199 Comments
4.9 Rating
  • Address:5021 Columbia Pike, Arlington, VA 22204, United States
  • Site:https://www.thickercloudz.com/
  • Phone:+1 703-567-1920
Categories
Working hours
  • Monday:9 AM–11 PM
  • Tuesday:9 AM–11 PM
  • Wednesday:9 AM–11 PM
  • Thursday:9 AM–11 PM
  • Friday:9 AM–11 PM
  • Saturday:9 AM–11 PM
  • Sunday:10 AM–10 PM
Service options
  • Kerbside pickup:Yes
  • Delivery:Yes
  • In-store pick-up:Yes
  • In-store shopping:Yes
  • On-site services:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Amenities
  • Wi-Fi:Yes
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
Payments
  • Credit cards:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
Similar organizations