OYO Hotel Baton Rouge East I-12 Louisiana

9999 Gwenadele Ave, Baton Rouge, LA 70816, United States
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OYO Hotel Baton Rouge East I-12 Louisiana
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Se
Review №1

The front desk lady was very rude, had no interest at all and even getting up out of her chair to assist me. The room itself was passable... Electrical sockets hanging out of the wall holes in the bathroom door cigarette Burns on the comforter...... I guess for the price it was okay.... The air conditioner worked really well

Br
Review №2

I have been staying at this location for several months every morning I have to make a payment I deal with this Caucasian old bitter lady at the office whos been working here for 10 -12 years shes very racist very disrespectful very unprofessional! I have talked to the manager on several occasions nothing has been taken care of today she was extremely racist towards me quote you people always complain!I am not you people I am a human being that is a red flag right there! I have 25 years of customer service 10 to 15 years of management no way form or fashion should she still be working here that is unacceptable! I will go to corporate if I have to something needs to be taken care of Ive also read the reviews all the reviews is mainly about her and her attitude how is she still working at this location? How is this okay something needs to be done expeditiously! I will be spreading the word about the service here till its taken care of! Sincerely a disappointed customer who just wanted to make an payment! I have spent too much money here to be disrespected and treated like a peasant I am a queen and I deserve to have the most respect just how I have no problem giving her respect you shouldnt have got upset because I told I said love thats a word of endearing thats not a word thats an insult to anyone thank you have a great day!

Re
Review №3

Horrible experience. Booked a room over the phone , go to the hotel within 10 minutes , got the room . As soon as I walked in the room I immediately saw roaches on the bed & in the bathtub . I didn’t even touch the bed , or mess up anything. Wasn’t even there for 30 minutes & they refused to give me a refund !!! I paid $60 for a room I didn’t even get to stay in !!! I’m highly upset. I’ve been going to this exact hotel for years now & have never had any issues. This is just ridiculous! That’s stealing !!! Oh how I wish I would’ve snapped a picture of the nasty insects first !!!

Ca
Review №4

Lady at front desk was the nicest person I could Id hoped for. Good price, no surprise charges room was acceptable ....nothing fancy but nothing gross or dirty at all .Ill be choosing this one next time👍

Jo
Review №5

Ive been staying here for the past week or so while waiting for my new place to be ready. The night clerk is always fantastic shes super sweet and anytime Ive had any issues like the TV not working she promptly fixed it.I had no problems til this morning. I went to try to extend. And the cost should have been $52 as I had a coupon and it has been consistently every time Ive tried to extend. The older lady who works In the morning was so incredibly rude and was trying as hard as me. 80 bucks when I showed her. I had a coupon and it hadnt been that price for a week and a half now. She refused to give me the room at that price which is Crazy considering I can book a room for this evening And it be the fifty two dollar price. Ive had no issues with anybody else. Except this one lady It was just so incredibly rude and honestly draws customers away.

Mi
Review №6

Worst hotel ever. I walk into my room and the sheets and pillows were stained and it looks like they haven’t been washed so they put me in another room and the second room cover had cigarette burn marks all over it.

Mi
Review №7

THE BED WAS VERY NICE AND COMFORTABLE AND I LOVE HOW NICE AND POLITE THE LADY WAS AT THE FRONT DESK CHECHING ME IN AND I LIKE WHEN IT WAS CHECK OUT TIME THEY GAVE US ABOUT 5 min to exit would love to come stay again

Pa
Review №8

Frightening! At least it didnt have bed bugs! Smelled like smoke, cigarette burns on the sheets, cracked floors, cracked walls, cracked ceiling, running toilet, broken TV, couldnt figure out what white specks on the floor were - easy to find tho, right behind the Hustler Hollywood Video store! RUN from this place!

br
Review №9

Most traumatic experience staying at a hotel in my life. I booked a stay at Oyo mid city, and Oyo is allowing you to book a room for a hotel that is no longer owned by the property only to find out after driving all the way there from Dallas that I did not have a reservation anymore because The hotel is no longer owned by Oyo. So I ended up staying at this disgusting hotel. Thinking we could tough it out for one night we get to the room because we are going to the LSU game and doing a tour of the college campus for my son, we put our things in the room and go to the game when we got back from the game it was very late, we went to get in bed and one of the beds had no sheet on it and the pillow top cover for the mattress had cigarette burns in it as well as a yellow substance and some red stains. I went to the night manager and showed her the pictures that I took of the bed and she said she would put some notes on my account and for me to call customer service and request a refund for my stay, she was very attentive to my concerns, and the only person that worked for the hotel that seemed to have common sense. She put us in another room for the night, and was very kind we could not go to another hotel because it was already about 12 or 1 AM and I had my son with me or I would have, we got into the new room and tried to use the bathroom only to find that the door to the bathroom was falling off the hinges and we could not open or close the door after going to bed. we woke up and the air conditioner front had fallen into the floor when I addressed these concerns with the front desk they told me that they could not submit a refund all I could do was call customer service after calling customer service. They called the front desk who informed them that they would only give us a 20% refund on the room. I informed them that I did not feel comfortable paying for a service that I did not receive. I did not receive a clean room. I did not receive a bathroom that I could use. I could not shower and I don’t feel like I should have to pay for the room and they insisted that they could only give me 20% back. This is the worst hotel, and it quite frankly. Should not be in business.

As
Review №10

I only put two stars for service because I only have two good things to say. The girl working the front desk at night was very nice and the housekeeper was very sweet. The man who works there was a complete jerk and very unprofessional! He was on his phone the whole time my friend was checking me in and laughing on his phone when he should’ve hung up with his friend and made eye contact with my friend and listen to her when she was checking me in. I also am contacting the inspection department because they need to go check out that whole building. There were cigarette burns on the sheets and comforter, there is a stain from the iron being pressed into the floor, there is MOLD on the ceiling in the restroom and another really bad thing was that the whole room was INFESTED with GERMAN ROACHES! I know that tree roaches are a normal thing in Louisiana, but GERMAN ROACHES are only around when people are disgusting and leave food, etc. laying around! When asked to go into a different room, I was shown a worse room that had paint all over the floor and HUGE holes in the walls and even MORE bugs of all kinds! And the tv didn’t properly work! And when asked if I can see another room, the man working told me that ALL of the rooms are infested with German roaches! This place needs to be shut down! Worst hotel I’ve EVER stayed in. And I AM MAKING A REPORT TO THE INSPECTION DEPARTMENT!

Is
Review №11

This place was absolutely terrible, I get the same you get what you pay for, but this is below even what you paid for. I don’t know if the room was haunted or what but I thought I heard people talking in my bathroom one night so I put my phone on record and walk out of the room and clear as day you could hear a man and a woman talking I went down to the office to show them and the lady acted like she had no interest in it, also they were roaches and one night a shooting the second night at a domestic violence situation my last night the cops pounded on my door at like 4 o’clock in the morning, saying that there was a lady screaming help from my room when in actuality, it was my neighbor. They also say on their website and there’s a sign in the office that if you pay for seven nights or more to get a fridge and a microwave, the same lady that had no interest in listening to the recording said that is not true we don’t have fridges in microwaves.

De
Review №12

When I went into the office to check in at the front desk. The receptionist was rude. He pushed the paper for me to sign forcefully for me to sign, and then pushed the key card out the same way. We got around to the room and the key card didnt work. My husband walked back around to get another card and he gave us another room. We were getting settled in when we noticed there wasnt any soap. We walked around again, and he told us they didnt have any. The toilet was broken, and the beds didnt have blankets just a sheet and a thin douve. If I couldve given no stars I would. It was also a drug addict outside asking my husband for dope! I would not recommend this hotel to anyone.

Ra
Review №13

I love you hotel baton Rouge LouisianaThey have good showers and they always have clean beds clean sheets covers pillows and towels 😊👍🏾

Ka
Review №14

My family and I came just for the night after driving from Mississippi.When we first got there the attendant was very rude and never even told us what direction the room was in.Once we finally found our room, we opened the door to dirty dusty floors, and stains on sheets as well as cigarette burns in the comforters .The bathroom light didn’t work and looked like it hadn’t been cleaned in weeks.Everything just seemed dirty.Our cable box did not work, maintenance did come quickly to switch it out.The whole place screams roach motel 100% will not recommend!!!!Pictures do not match at all.It is as bad as the reviews say!!!

wa
Review №15

I have went a lot of time an Ben there a lot but this time they gave me a room not heat or anything tbh keep going out an all

Da
Review №16

The worst hotel we have ever stayed. Website advertised microwave, small refrigerator, for which there was none. That is not the worst part. The first room they provided, had a busted door with broken lock on the connecting room as well as a water leak happening under the sink. For our next room, no towels of any kind. Front desk said come back later and we will have them. We went back later and then they said by 7:00 am they would have them. The next day I went there at 7:00am, no towels. We gave up on towels. We were on the road driving, so we had some towels of our own. Further issues, the shower curtain was broken, so it was difficult to take a shower without getting water everywhere. Did not want to use the bathtub. The sheets and bedcover were stained yet appeared clean. All the furniture/funishings appeared to have been recovered from a thrift store. In the state of our room, not sure how anyone could rate this a 2 star or above. I am giving it a 1 star, due to it was a room a minimal cost with pets allowed, and the front door did lock.

Br
Review №17

Me and my fiancé ended up coming here for a room and first let me say that it was not the worst, we didn’t have any major complaints. BUT there were a few safety issues. The room didn’t have a latch on the door AND we couldn’t even get our own key. They had to open the door for us because the key thing was completely ripped off. The door was literally falling off the hinges and we had to put the chair and table in front of the door so that no one could get in. The shower was absolutely disgusting.. I didnt even want to get in it. I just waited until I got home to shower. The plugs had no covers on them and they still had things in the drawers. The next morning room service kept banging on the door , mind you checkout time is 11:00. It was only 9:30, just to ask us if we were staying or leaving. We weren’t expecting a 5 star hotel because you get what you pay for. But jeez ! On the bright side , at least there wasn’t any rodents or beg bugs. It wasn’t terrible but I definitely won’t come here again.

Kr
Review №18

This is by far the worst place I’ve ever attempted to stay. First, the lady at the front desk was just not pleasant and wouldn’t let me check in 15 min early and made me wait. Not sure for what, because it definitely wasn’t to finish cleaning the room. It was so nasty. There was dried snot on the wall, black hair in the shower, and spills and stains on the walls. Anything with a vent was coated in dust. The toilet didn’t flush. The headboard on the bed had stickers on it. The smoke detector was ripped out, wires hanging from it. I went back to the front and received a different room, which was better, but not by much. I ended up not even staying in the hotel, and just slept on a friends couch instead.

Al
Review №19

While the OYO app clearly states that early check-in is free after 7am, the clerk told me that in order to get free early check-in, I was supposed to come between 6a -7a. If checking in after 7a, he advised me that I would be charged a $20 fee, but then only charged me $10. I feel that I shouldnt have been charged anything since I followed the apps instructions. The clerks explanation of early check-in made no sense but I paid the $10 and went on about life.

Au
Review №20

Rooms were clean but as posted on booking website there are no fridges, no microwaves, no trash cans, nowhere to hang clothes, no dresser or anything. Would recommend staying here. Best thing about this hotel is the price that’s all. The pillows they provide barely have cotton in them.Smoke detector was missing from the room i let the office know and they sent the maintenance to put one in, when i got back from work i seen one was installed i took it off and they put one up with no batteries. Also there are no sprinkler heads in the hotel room.The rooms are like a prison cell if i had to guess.. definitely seemed like we was in one.

Ed
Review №21

Everything, we booked a 2 night stay for 2 adults and 2 children. We go to room had 2 towels and 2 wash clothes. Went to see about more towels, they tell they have none that will be in the morning b4 we could get towels. The room was 🤮 nasty. No trash cans floor was awful lock on door was barley on falling off(might I add in a bad neighborhood). They advertise breakfast bar😂 no breakfast bar no coffee in the the room are out. Very rude people here. Needless to say we paid for 2 nights and left the next morning and didn’t use for 2nd night. Don’t waste your time or money. Don’t book here, run as far as you can go!!!! Wish it would let me leave 0 stars cause 1 star is to much !!

Ci
Review №22

The hotel is quite old but is fairly clean with minimal roaches. The property is not handicap friendly. In the parking lot, handicap parking is not near the rooms. And the ramps to go from the parking lot to the sidewalk have broken concrete. There were no handicap accessible rooms available. The bathroom was definitely too small to be handicap accessible. The staff here is great, they do a good job of cleaning. But the TV had no signal the entire time I was there and even though I reported it, it never got fixed. They stated there was a pool in the amenities but when I arrived found out the pool was closed and they did not know when it would reopen. The questionable characters that hang around most places in the Baton Rouge area were not near as plentiful here as in some places, although this place was behind an adult bookstore. There is a method to the madness of the crime. Cars would park in a certain spot, and day or night would leave their lights running. They parked in a certain direction. I guess this is a signal for do not disturb. At least during their elicit activities they were being somewhat discreet. When you are homeless and someone pays for a room, you are grateful. The city claims to have a great program with solutions for the homeless problem. LOL. 😂😂😂But I bet no one on city council has ever had to use the program! It is a big issue in Baton Rouge, no matter what area of BR you are in. Just be aware of your surroundings. Do not walk with your eyes down. 👀. Be alert.

Ch
Review №23

It was I guess kind of you get what you pay for. I was looking for something cheap. The staff was nice but we didnt really talk a lot. The room was horrible though. I dont know if they ever have cleaned the floors. There was gum or something like it on the floor. There was food and dirty wet wipes on the floor too. There were holes in the walls. The towel hanger for the sink was pulled off the wall. The sheets had cigarette burns in them and stains on them. The towels and wash clothes had stains and hairs on them. The bathroom had mold all over the ceiling. The room smelled like someone had been smoking in it and it was supposed to be non-smoking I thought. The key card they gave us at the front desk did not work at all. The staff had to open the door with a key. It was cold so I would not have gotten in the pool but it was green and had trash in it anyway. The whole place just seemed a little sketchy. I wanted cheap though and I got cheap and kind of nasty too.

An
Review №24

The paint on the wall was peeling. The drawers was scratch alot and looked worse that second hand furniture. The towels looked dirty and dingy. The tub and toilet was nasty. The 1st room I was in the tv didnt work and there was no phone in it. The hatch to the door was falling off. I wasnt able to be accommodated with a room on the 1st floor on the outside even though the rooms looked empty. I knew the room wasnt going to be fantastic, but it could have been better.

Sa
Review №25

The room itself was terrible. Not even clean. There was trash on the floor from the previous guests. Cigarette burns on the bedding. The floor felt grimey. Just overall gross experience. Clearly others have felt the same. Ownership pretends to care, but does nothing to change it. Don’t even bother replying to my complaint. It’s a waste of time and nothing is going to be done about it.

LO
Review №26

Absolutely the most disgusting and filthy motel i have even been in. I could not bring mysef to stay another night. Floors were gross, there were pubic hairs in the tub and nothing had been wiped down. The little cover given on beds had cigarette burns and I dont think had ever beem washed. The vent in the bathroom blew an absoute sickening smell. Plus me and grandsons received bed bug bites. I tried to get a refund for the next night because I did not go back. They OYO staff acted concerned and agreed to the refund but then backed out and charged me anyway. This place is a health and safety hazard!!!! I promise I am not even joking about this place.

Cl
Review №27

This was the worst experience we have ever had. This hotel should be closed!!!! I have no idea how they passed inspections. The rooms smell of cigarettes and drugs was so strong that we couldn’t stay in the room more than 5 minutes without coughing and having difficulty breathing. The bed sheets were extremely dirty, there was no smoke detector and big holes on the walls. All of this is a health safety issue. We asked for a refund because this hotel was not advertised like this online and the front desk staff basically laughed in our face. Not giving us a room with all the things that were promised such as a smoke free room and not willing to give a refund is extremely UNETHICAL!!!!

Ny
Review №28

The location was great! The service is ok and I enjoyed my stay! The staff is happy and helpful

Tr
Review №29

Stay Away from this hotel, it our wedding night and we were very tired. We got our room which was on the second floor and as as we were climbing up the stairs a homeless person was sleeping in stair case, which we should of ran then. The room was loaded with roaches , after then and finding them everything including around and under bed, we left and came back home. Money Lost.

To
Review №30

Terrifying stay. Opened the door at 11:30 pm. and was greeted by roaches crawling all over the bed. I was mortified when I entered the bathroom. There was vomit in the bathtub. I immediately turned and ran from the room.I returned to the office and checked out immediately. I was so shaken, that I refused to accept another room, and chose to sleep in my car at a Rest/Truck stop.

al
Review №31

This was the worst hotel Ive stayed in. Definitely overpriced looked like something you would rent by the hour. Very misleading in the pictures did not look anything like that. The mattress was flipped upside down could only imagine what was underneath, the blanket/sheet had cigarette burns in it. And I found cockroaches in the bathroom. I honestly would have rather slept in my car but the room was non-refundable and I would have been out $135. Never again will I trust that hotel chain because looks are very deceiving.

da
Review №32

Worst hotel i’ve ever been to fr. when we entered our room we smelled tobacco right away. as i got into bed i started moving the covers around and a BED BUG CAME OUT. and there were stains on the sheets from who knows what. me and my cousin stayed up and found roaches in the fridge, two on the floor, and a few baby roaches around the floor as well along as a dead baby lizard. the bathroom door has a huge rip on it where the pain was obviously ripped off it or something. the bathroom was disgusting it looked rusty and and crusty around the tub and the toilet paper holder was popped off in a way where there was a huge gap with dirt collecting. i wish i was making this up.

M
Review №33

Im a person who can stay or live anywhere mostly I stay to myself. Yet.....This place was horrible. First my husband and I received a dirty room walked to the front and was giving a better room.Amazing how the worst room has everything microwaves,fridge and large T.V( TV with no channles).2nd room was nice! No microwave or fridge small t.v yet it worked so I was kool. Big problem was other guest with dogs barking all night.... fights at your door or setting off car alarms.I can say the clerk was very nice and did his best to make or stay comfortable. Make some changes in regards to guess safety and a pleasant stay will be possible. Thank you to the clerk and room services for a small piece of silence!!

Sh
Review №34

Ive stated in a bunch of hotels before everywhere and this was the worst ever. It was 130 bucks and the room was gross. Floor wasnt swept. Sheets werent clean. No mini soaps or anything. Door looked like someone could break in super easily. So much theft going around the rooms and cars in that hotel and literally everytime we went to the lobby someone was in there complaining. Also room had no fridge, when asked they said only SOME rooms have a fridge when the website says rooms have a fridge. I would not stay at any OYO hotel again. I am not the pickiest person but I wouldnt even go there to get wasted and black out. The beds are too scary, showering then laying in them makes no sense!Do not stay here lol

Co
Review №35

What!!!!!!Arrive to the hotel, the front desk clerk was not friendly. She was very rude, I’m guessing that she was hot and the heat was getting the best of her. So I told her that I had cancel one room for another room. She proceed to tell me no u don’t. Until I told her I had my Confirmation number. So got the keys drive to the back. We was like what in the *****is this. Broke down car missing wheels. It looked like something from a crazy movie. Went to one room key don’t work. 2nd room board on the window, OYO pillow was dirty smoke holes in the bedding. The room was a hot mess. Pull back the curtains bullet hole. Went back and to her what. Was going on in the room. I ask for another room she wanted to split the family up. No ma’am jus give me back. Not for a family to stay. Horrible!!!!!!!

Ma
Review №36

The room isnt that bad. But theres a lack of cleanliness everywhere, even with the linens.They bought the motel (because it looks like a old motel from a secondary road somewhere) and didnt even bother to repaint with the Oyo colors. Also a little paint and tape and bed would have gone a long way to make everything better.Theres no microwave, mini fridge or coffee machine in the room (!). Best part is the location, close to everywhere.

Mo
Review №37

Stayed there last night and was absolutely disgusted. First off it was a non-smoking room that reeked of smoke, the bedding was gross and uncomfortable. Could not sleep!!! The door was so look I was afraid even locked the wind would blow it down. While in the shower the bathtub faucet flew off and almost hit me, and while fixing it the shower curtain almost came out of the wall. Wont be back! Not worth the money.

Ki
Review №38

We drove in from Arkansas. After TEN hours of driving we get to the hotel, try to check in, are told that we DIDN’T have a room even though we booked over a month ago.They sold our room, we are on a budget and had to book another hotel that we didn’t plan for. And, there were no rooms available anywhere for under $400.Talking to the ladies at the check in of the hotel that we had to find- she told me that this is a common occurrence with Baton Rogue OYO hotels. I didn’t even have to tell her the name and she already knew it was them!Save your money, get a room that you’re comfortable in and don’t have to worry about this happening.Never again.

La
Review №39

If I could give it NO stars I would! The room smelled ridiculous my bathroom ended up flooding. Went to the front desk she got someone to go look at it nothing was done about it. The next day the owners came to me while I was putting my clothes in my car yelling telling me to leave and he’s going to call the police. I work turnarounds so money isn’t a problem it’s the fact that I was overcharged for a room with no fridge no nothing just a bed and a tv. If you could afford anything else PLEASE do!!! I DO NOT RECOMMEND!

Dy
Review №40

DO NOT STAY HERE IF YOU DONT HAVE TO. Upon arriving we immediately felt unsafe with numerous individuals watching us from their rooms and at times following us across the pavilion. The rooms smelt of smoke and had obvious signs of dilapidation such as holes in the wall, dozens of yellow specks(likely urine), flaking and fading furniture and top it off my phone cord was severed in my room adding another level of concern for my safety. The shower nozzle also jetted off while I was showering and punctured my toe leaving a big welt.

Ha
Review №41

Terrible !!! I booked the room site unseen check-in the first room smelled and the bathroom was horrible didn’t stay in the room more then a few mins. I went to the front desk showed her pics and she changed the room.The second room was even worst !!! It smelled badly , There was Mildew and rust in the bathroom. Paint missing wholes in the wall … the desk didnt have a chair .. toilet dirty ..I went and brought cleaning supplies when I started cleaning little bugs and ROACHES starting coming out !!! I went back to the front desk and complained again he told me that he would send the Maintenance man over to my room tomorrow and if he thinks I should be move to another room he would move me …. Sir the room have roaches I have videos of the running around …I had to go !!!

Fl
Review №42

Beds are big & comfortable rooms are nice great for travelers !!!

Ke
Review №43

Horrible. Room smelled of heavy smoking. The appearance on the outside was the best view versus inside. I checked out right after I checked in. The light switch kept shocking me. There was burnt holes everywhere. The bathroom had previous hair as well as the toilet and urine. Never again will I book with you.

Br
Review №44

This was one of the most ratchet places my family and I have ever had to be at. The room looks nothing like the pictures posted. It was behind an adult store so if your bringing your kids be prepared for questions.. The roads and the streets at and by the hotels were terrible. The rooms were small and the bathroom was even smaller. The shower was nasty the toilet barely flushed, the shower was hard to work, was scare it was gone break from the wall. The shower rod was Ill placed so the curtain did not stay closed wish would place water all over the floor. The room smelled like it was an old room they allowed people to smoke in. The beds were terribly small and I fear that we would have bed bugs thank god there werent any but the comforts were full of cigarette burns. The mini fridge leaked water or 1st night stay. The worst wifi I have ever seen kids could not play tablets or playstation. Our keys got reset because of roomservice, who were in our room while we were gone to celebrate my stepdaughter birthday which we werent informed of. We were also not told about the extra fees . This put a real sour mood on the trip. We will never come back to this hotel or use tmobile for for discount because this was just terrible.. the staff I give an ok too, But the hell with this other stuff.

L
Review №45

I was passing through the area during a cross country road trip and needed somewhere to rest for a few hours. It was 3 in the morning and I was exhausted. They didnt have any room at the location I called but the manager went above the call of duty and found me a room at a nearby location and gave me a discount for my inconvenience. When I arrived, the front desk worker was very polite and professional and assisted me with a late checkout status so I could get adequate rest before getting back on the road. The room was clean and inviting. It was an overall great experience and I would go back if Im ever in the area again.

Jo
Review №46

I wish i could give a negative rating. My husband and i and our son we driving home to idaho and had just driven 10 hours, we got there and went to sleep. Got up the next morning to leave and checked the bed to make sure we didnt leave anything, and BETWEEN the comforter and the sheets was a condom wrapper. We went to the from desk and when we told the lady she said well you should have checked the bed before you slept in it. The cleaners obviously arent doing their job because those sheets were not touched between us and the last people in them. DISGUSTING and horrible customer service. I didnt even get so much as an apology.

K
Review №47

Scam!I booked a double room for my family(4) to have a safe place to evacuate to. I was given a single bed and told, “Well, that’s what we received on our end,” after showing them the confirmation emails they sent. I asked for a refund and was given a number to call instead, not even a legit number. Later, someone from Hong Kong called and said, they’d assist me, after confirming what occurred was true. I went to another hotel. No one ever called back. Ripped off! Dirty walls, Graffiti everywhere, broken TV and smelly! Don’t do it! 😤

Da
Review №48

It’s a great place to stay at they are like family to me because everytime they see us they have a smile on their face and they already know what room we want and things like that so yea I love oyo hotel

De
Review №49

Ms keyda is a great worker and went beyond and above during our stay. We latterly were in the room after we left office and my friend and I were like shes so nice and helpful, I said I dont even leave reviews but she deserves one so maybe her boss will see how much she is a asset to working for oyo!

AL
Review №50

Donut under a mattress with mold. 2 rooms had smoke detectors missing. Cat food left by fridge. Iced over freezer. Filthy towels. Housekeeping carts rolling down the sidewalk clacking away. Smelled heavy of smoking. Air filters gross. Owners despondent. Showers were falling apart. Vagrants lingering all over.

Ma
Review №51

My original reservation was cancelled and had to find something else quickly. What a mistake!! This is the most disgusting place Ive ever seen. Could not stay the night. Just had to leave and give take the loss. Bugs, filthy room, filthy grounds. Unless you just have no other choice, stay away.

Li
Review №52

This hotel SUCKKKS BIG TIME>> TV volume DIDNT work and they wouldnt give me another remote??, WIFI CODE didnt work after asking 3 times, Instead of giving me another room, I was confined to sleeping in that room because I was VERY TIRED and had to wake up for 2 am the next morning so instead of looking for another hotel, I just slept-Also, the advertised POOL was a sump pump of sludge and trash---And I woke up to find out that there were only a few cars in the parking lot meaning they COULD have given me another room but REFUSED--Most HORRIBLE service Ive ever experienced in a hotel stay

Ro
Review №53

Ghetto… burn holes in the blackened unclean non clorinated bedding of a thin mattress on a metal frame. Desk, bathroom, from a dump. Unsafe facility with drugs throughout, people on the down and out residing…not as advertised…was out within a few minutes. Didnt refund the entire amount for the stay. Stay away

El
Review №54

Love it very nice people will be going back

Jo
Review №55

Beyond foul. Shower faucet doesnt turn off, toilet hardly flushes and Ive seen 4 bugs running around. I booked thru priceline so unfortunately i cant get my money back. Still might sleep in my car anyways.

Ge
Review №56

Wifi didn’t work. Charging dock on nightstand didn’t work. My room door stayed jammed when I left for me to have to mess with it until it was able to lock. Front desk clerk was a tadbit ride and unprofessional.

De
Review №57

Bedding that smelled like cigarettes and had burn holes, dingy towels that were supposed to be white (but werent), pillows covered in makeup, interior door jamb that was broken so the latch could not be locked.... I had to bag up the laundry we wore there and keep it separate from the rest of our luggage to make sure the smell didnt get to the rest of our clothing. I thought I just needed the bare minimum for my family to get a good nights sleep after the first leg of our road trip. My idea of bare minimum differs from oyos. All of this conveniently located near the highway.

Je
Review №58

Rooms were affordable. Sheets tatle tail grey. Not friendly at all owners rude. Alot of scarey crack heads around there. Rooms were fair. No micro waves no fridge ice machine didnt work. Cant understand their accent was very strong. Someone kept knocking on our door very late for two nites . We didnt answer. Place kinda gross.

Ar
Review №59

HOTEL FLOODS & they arent legally responsible if the room floods and you would like your refund. The Lady had a very serious attitude with me politely asking for a refund. Only option was to get another room and leave vehicle in flood.

Br
Review №60

In my top 10 of worst hotel rooms, thats my 1st one. Furniture brocken, restroom sinked, a fake and dirty telephone. Bed suspicious. Ill not return to this OyO brand anymore.

Ko
Review №61

I reserved a room for my son and I for his graduation gift to go see Texas vs LSU. For obvious reasons the game was cancelled due to a COVID-19. I planned this trip 9 months in advance. I never received an email confirmation and I basically for got about due to the length of time passed. I couldn’t remember with whom I had made reservations with and tried to find any info in my emails on which hotel I booked with because I inquired with several for the BIG game. Usually I receive a confirmation at the time of reservations and like a week before my stay. I never received anything. My cc had sent me a message saying I was charged for no show. That is how I found out which hotel I did indeed make reservations with. I was charged full pricing! This is not good business! Unprofessional. I would or never will book with this money hungry organization! Especially during Covid-19.

La
Review №62

For an overnight stay, place is awesome. Otherwise, not worth the $$. No fridge, bathtub was full of cigarette burns and sink was half broken.Also, NOT big rig friendly, at all.

Jo
Review №63

Worst hotel ever and the reception was so sorry with my complaints and didnt care about anything that we had to say... Please dont ever come here pls pls.. from the time I got in the room I put in complaints right away.. smell like smoke burns on bed holes in wall shower doesnt really work right no fridge or microwave In room . Pool is green and customer service is sad 😭😭

Jo
Review №64

The rooms a om when we first got here we thought OYO stood for on your own. It turns out they we agriad of my 5lb dog. We crate her now and let them clean. All good now!

Ma
Review №65

OMG I have welts all over my body from the bed bug bites! I got bitten so bad that I was sick for two days. I’ll sleep in my car before going through that again!

Ta
Review №66

HORRIBLE HORRIBLE place!! roaches everywhere!! stanks!!! doors look like somebody could easily get into your room. dirty sheets!! & soooooo many ROACHES! no exaggeration what so ever.

Wi
Review №67

I Relocated to Baton rouge from FloridaSpit the early check in process they were great in understanding and kindEven tho we didnt see eye to eyeGirada listened was curious, kind understanding of my long distance travel and did all he could help me

Ja
Review №68

Overall my stay was great besides not having a remote that controlled the tv, and the awful attitude the fat white lady had, she is very rude, she should abide by the signs she has posted on the window, i think she just tries to take people money.

Je
Review №69

Rooms were run down they wouldnt give us any extra towels 2 towels for 4 people. Only good thing was I didnt find any bed bugs... but the service was awful id fire that lazy front desk lady... rude rude rude...

As
Review №70

This place was disgusting it had blood on the walls, floors were dirty sheets and comforters were covered in cigarette burn holes. The owner said we couldn’t get soap or extra towels only what was provided in the roo. This was a horrible experience

Ti
Review №71

I don’t give this hotel a rating at all both rooms were FILTHY DIRTY there was no plugs to charge our phones one of the tv boxes was broken beds were falling apart cigarette stains everywhere I will never ever book this hotel again it was the worse experience I have ever have and the people were RUDE

T
Review №72

Feels like a prison and has cockroaches. Room does smell smokey and neither has fridge nor microwave. They charge additional 50$ as deposit.Grossest place where Ive ever stayed a night.

Sh
Review №73

Did not stay, there is trash everywhere. Very dirty. I asked to look at the room and regretted going in there. Everybody looks high as a kite and they are to be there. Pool is dark green. Filthy.

Br
Review №74

No stars for me had to switch rooms because they had hair and trash in bed. Floor was not swept. The next room had burn holes in sheets. I will never stay here.

Re
Review №75

The front office was so nice my stay here housekeeping was very great work thx i likes it here its just the my concern is the maintenence man he is so suspicious you all need to watch your cameras please i believe he is doing a goid he is friendly but i been watching late at night its like he is on something because dont he get of at a certain time people be talking about him alot

Au
Review №76

Worst hotel I ever stayed!! I expect to have a microwaved l fridge for my drinks but NOTHING!! Even the TVs are not working!! I travel a lot but this motel is the WORST EVER!!!!! Don’t come here!!!

Je
Review №77

Check in was a breeze, the room was decent! Housekeeping couldnt wait until we were gone to come in and start cleaning!I was putting things in the car and my friend was in the shower and they were in the room when I went back in there!

Sh
Review №78

Issues with wifi not reaching certain areas. Friends stayed on and off and the problem wasnt fixed over weeks. Not extremely clean or extraordinary. Good for one or two night stay if you have things to keep you busy all day.

Je
Review №79

I like Wykitha Walker is a good customer service lady she make me happy she a nice person that’s why I book here so much she keep me safe and She Pray for people and good things happend I thank hereIn Jesus name I Pray Amen thanks she need a raise too she do a good job fast pace worker she need a raise she the boss!!!! I’m happy she here

Da
Review №80

No microwave, refrigerator, you can use the towels that r already in the room. Never going back

Th
Review №81

Got the cheepest rooms in town that Ive found so far. There isnt much to the rooms but they are clean and grounds are maintained. I would recommend this to anyone looking for a budget price without sacrificing wellbeing.

Tr
Review №82

Disgusting and terrible service. Said there was 50 dollar deposit and charged 65 to our card. Hung up on when we called to see why and still trying to get our money back. The worst experience in my life with a hotel

St
Review №83

ABSOLUTE HORROR .. AVOID AT ALL COSTS .. NOT KIDDING. CHARGED 145.00 FOR A 45.00 ROOM , DOOR HANDLES KICKED IN, BROKEN WINDOWS, BULLET PROOF GLASS ON OFFICE , DISGUSTING ROOM UNCLEANED, USED DIRTY LAUNDRY ON FLOOR, UNFLUSHED TOILETS, I COULD GO ON .. .

Aw
Review №84

Dirty covers. No microwave . Cockroaches, hole in the bathroom wall. No towels. However the location is convenient for travelers

Al
Review №85

Kids above me running back and forthRoachesBed bugsFridge didnt work and had mold inside of itFound a crack pipe and a syringe with brown stuff in it in my room

Am
Review №86

The room was not as expected there was a hair in our sopoae to be clean bed and no light in the bath room

Ge
Review №87

Disgusting hotel, a/c didnt work, not lights or tables, unsafe area. Dont let online pictures fool you, dont stay here. I immediately left after I saw my room

Ca
Review №88

Stayed at 2 different OYO hotels down south La. They were great!! Will definitely be staying there next time I’m down that way!!!

Su
Review №89

Everyone was friendly, maintenance guy was really friendly an helpful, housekeeping was great, saw a couple bugs, vut other then that our 2 weej stay there was great

Ma
Review №90

Roaches every whereThe room reeks of pot and stale cigarettes when I asked for non smokingI drove almost 9 hours so I can see where I was born and this was the trash I ended up with and now that I have paid for 2 nights I am stuckI will be contacting health authority

Ha
Review №91

Room is nasty, bathroom is disgusting, outside you better have a gun because your liable to get robbed. Will never stay here again

Da
Review №92

Not room I booked, nothing worked, they attempted to fix nothing, dirty, and still waiting for my refund. Ur better off sleeping in front Walmart.

MA
Review №93

Ordered online so I thought maybe we getting overall pretty good rooms not I was so disappointed then when I get there had to pay another 50 dollars deposit rooms has no carpet they stink air didn’t work small tv ‘s no coffee pots no blow dryers this place is for crackhead and trickers they don’t even have a picture on the wall sad

Je
Review №94

I travel for a living and this is the worst hotel ever, they tried to give me four different rooms, ever one of them had not ever made beds or some Hobos clothes all over the room, Im about to delete Priceline it was so bad , Priceline should be ashamed to even do business with this horrible hotel.

An
Review №95

I can not stay here this room look so nasty this room dont look nothing like the pictures they show the Roaches are so bad AC dont work good furniture look like was found off the streets bed suppose to be a king looks like a queen some of the lights dont work just sad 😡

ir
Review №96

Clean room. Great staff. Only bad thing was no working tv but, to tired to watch any way

As
Review №97

Not a bad place need a lot of repairs. Rooms very empty and very little towels. Finding it was confusing. Very shady area.

Mz
Review №98

After switching rooms several times, we found one that wasn’t as filthy. The sheets are badly stained with cigarette burns

An
Review №99

My stay was not good I would not come back there again in the bathroom were the toilet paper goes there was a hole in the wall there were a roach in the room there were people walking around all night

ss
Review №100

This place sucks, the rooms smells like old folks and cigs, the covers had burn holes in them, the bath towels didn’t look clean to part, and most of all the shower/tub was dirty and shower curtains showed a little molding

Da
Review №101

I booked a room for today 02-12-21 the room didn’t have a fridge or microwave the bedsheets were dirty and the room smelled of urine just disgusting I asked for a refund and was told no call a 800 number which redirected me back to the front desk just very unprofessional .

La
Review №102

Staff was super nice but if u expect to get a refrigerator and microwave in these rooms there arent any in any room there is just one microwave downstairs in the lobby

tw
Review №103

The front desk staff was great but the lady that works in the morning was bad they maid me pay money to get my things out of a room I did not stay in I will never stay at this hotel again

So
Review №104

Terrible rooms, didnt have No TV, No Toliet Seat, No Free Wifi as claimed, No Microwave, No Mini Fridge, Could not issue refund because the owners would not allow it, but when you call to get any information on anything the phone number led to some Indian people and they say can you call from your room phone which you cant do cause there was no phone in the room, I do not recommend at all it is nothing as advertised

Ma
Review №105

In 2021, BRPD was dispatched to the OYO Hotel on Gwenadele Avenue 409 times. They responded to everything from 911 hang-ups, to overdoses, suspicious people and shootings. Last year, there were 85 EMS calls, the highest number of at any hotel in the parish.

Pa
Review №106

The bathroom are to small, no microwave or icebox. Housekeeping is poor they cleans but don’t change the covers on the beds.

Cu
Review №107

Very good I love it therec

Pe
Review №108

Nothing special about this hotel room other than it was the cheapest in baton rouge on LSU Saturday football day oh, I dont look for much at a hotel rooms other than a queen bed and a nice place to shower.

Tw
Review №109

Utterly disgusting. Walked in to a huge hole in wall, burn stains on the wall, with some kind of stain on the ceiling. And to top it off, roaches crawling on the wall. Do not stay here!!

Bl
Review №110

Ladies and Gentlemen… PLEASE DO NOT COME HERE!It is disgusting, and it has lots of illegal activity. It is also is not worth the price, You don’t get microwave nor fridge. It is not a safe place for parents with children.

Ki
Review №111

I never stayed. I reserved and paid through hotels.com. I was charged a no-show fee after showing up and being told by the front desk staff that I could not check in because the rooms were not clean.

9B
Review №112

It’s not worth the price they charge plus room service is trash sorry can’t spend in more money here. In staff is rude. Never again!!!!!!!

Ch
Review №113

It could have been better, but couldnt get the TV to work the first day, and couldnt get maintenance to come check it out until the second day.

Pa
Review №114

Horrible the morning staff was very rude. I made a mistake and didn’t change the date on my reservation and we were out outside until family came to pick us up.

Mi
Review №115

It had black mold in the bath rooms and u cant get extra towels when needed and the blankets and sheets where dirty

Jo
Review №116

Not even 1 star. This place was nasty. I dont think sheets were washed and they dont even provide a bar of handsoap. Yuck.

Su
Review №117

For the price a very nice place. Swimming pool to boot. Front desk people very pleasant. Need to put shelf and a place to hang cloths

Te
Review №118

I was not happy got there checked in the room had human hair all over it and roaches in the room

De
Review №119

Fair price rooms fair

Jo
Review №120

The worst motel ever they double charged me and I asked to return the money no one responded

An
Review №121

Room wasnt clean ,the room melt stale,and we found other people hair in the bed

La
Review №122

If your from out of town . Do not go here this is a place where people live. And it gives unsafe environment. There is security 24hrs. Which says plenty.

Ti
Review №123

Did not stay at hotel and they refuse to refund my money. No stars for them at all

Ki
Review №124

Nastiest places had roaches everywhere this is at all Oyo hotels by no ever book here & waste your money!

Ti
Review №125

I love the hotel only one problem u have to pay on your credit card for deposit u should be able to pay cash if u want

Da
Review №126

Do not come here. This place is not worth $20 a night and I am not exaggerating. Spend the extra 10-30 dollars per night and go somewhere else.

Ba
Review №127

Wish I could put a negative! Room reeked of mold!

Mi
Review №128

Rooms are not bad. However not the most desirable location as far as things that happen around this general area.

Cu
Review №129

ROACH INFESTED NIGHTMARE. DO. NOT. STAY. HERE. AND THEY WILL NOT REFUND US. CRAWLING UP THE WALLS. THEY KEEP HANGING UP ON US AFTER MANAGER TOLD US TO CALL FOR A REFUND.

SA
Review №130

Disappointed, no microwave, no refrigerator and the TV is not working… it seems your not welcome in this place..

Re
Review №131

I never stayed at the hotel and i tried to get a refund and they denied my refund , worst hotel ever

sh
Review №132

Something in the bed was biting me it was horrible I asked to change rooms they didnt have any

Be
Review №133

Very nasty rooms. Were unclean and unsanitary dont Book here.

Br
Review №134

Very unhealthy and unclean room. Would love my money back for the inconvenience

ch
Review №135

Bed was horrible tv kinda small other than that for the price it was ok

So
Review №136

God awful place. Worst ever. So dirty and horrible service. I cant warn you enough.

ai
Review №137

No stars. Horrible. Blood on mattress. Horrible service. Rude employees.

Pr
Review №138

I don’t like being rushed and their staff was very I considerate of my time making it an uncomfortable experience

Do
Review №139

Honestly great price these particular location was not in a good area room was pretty worn down

Br
Review №140

Would never stay here again.0 stars if possible, and Im a reasonable person. Would not recommend

Ke
Review №141

Theres a lot of activity going on which can have you feeling a lil uncomfortable. Other than that its okay...

An
Review №142

Nice & clean!!!

L
Review №143

No continental breakfast ladies of the night. All of the time my pictures speak for themselves

ke
Review №144

Horrible I wouldnt recommend anyone here

Te
Review №145

Other than needing a microwave, coffee pot and fridge, great place.

Ja
Review №146

There was no one in office to check me in when I got there... So I had to find somewhere else to stay

Kt
Review №147

Emoyee was not at all helpful where we ended up not getting a room

Le
Review №148

Lights was off tv did not work it as bad

Rh
Review №149

Was charged 3 times for a room that was not cleaned

Bo
Review №150

Great price , great room....many drugs

Tr
Review №151

Great place u get what u pay for Bigg facts

LI
Review №152

There is a microwave in room NEXT to me. Never again

Am
Review №153

Stay from there period.

Jo
Review №154

STOP. Dont stay here. Youll regret it dearly!

Je
Review №155

Refunded my weeks rent to someone else!

Sh
Review №156

Amazing customer service and very clean...

Da
Review №157

This place is terrible do not go

Ch
Review №158

Shower dont work in 153

Se
Review №159

Cheap n Clean at the Same Time.

da
Review №160

Horrable management might and day

Rh
Review №161

Find other hotel not this one

Ja
Review №162

Didnt like the staff

Jo
Review №163

Was awful

Da
Review №164

Nasty Nasty Nasty! Need I say more?

Am
Review №165

Not bad for the price

Tr
Review №166

They are nasty an dirty

Ch
Review №167

Affordable and clean

K
Review №168

Jesus this place is awful.

Ma
Review №169

Like it

Cy
Review №170

Ive seen worse.

Ga
Review №171

Horrible just horrible:)

Qu
Review №172

Always great

De
Review №173

HORRIBLEEEEE

Lu
Review №174

Beautiful Hotel.

Ra
Review №175

Affordable and clean

Ma
Review №176

I booked online and it said to pay at the hotel only. Thats what I did but when I arrived there was no room left. The front desk tells me that even though we have a confirmation number, it had a 1st come, 1st served policy. It was 11 p.m. 😡

Em
Review №177

Could be better. Cleanliness is not the best. Noisy but normal because next to the parking lot. Curtains not obstructing enough. I will not come back.

Ev
Review №178

The room was very clean. The only drawback was the lack of towels and the noise of some guests during the night.

Ca
Review №179

It is a very disgusting place, I have never stayed in a place like this in my life, I have no choice but to find that horrible place to rest after a long trip from Texas

Ab
Review №180

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Information
44 Photos
180 Comments
1.9 Rating
  • Address:9999 Gwenadele Ave, Baton Rouge, LA 70816, United States
  • Site:https://www.oyorooms.com/US/76706/
  • Phone:+1 225-330-8390
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