AvidXchange Music Factory

Saw Glass Animals...show was great, staff fantastic. It was a little difficult to find a good spot to watch the show unless you are well over 6 but regardless, it was a good time.

Went here to see the band 100 gecs live. Had a blast! The show was great the venue was great and we had a great time!Parking wasnt bad for what it is, these venues can be a little rough with parking a lot of the time. Thankfully there was a parking garage.About the show, in particular, I would say the majority of attendees probably were on the autism spectrum. However, that just added the experience and and thats the kind of places I prefer as Im probably on some spectrum myself. I would 100% recommend going to see 100 gecs if you get the chance! And definitely recommend this venue. Really cool place. Really nice people!

Nice small venue. The staff were organized and hot us in for the pre-show event and seated with drink service before everything started

Great show a venues . The parking is a scam . Disregard the public parking signs a the attendants waving you in . Nothing is free. The signs that do inform you to pay are few a far between . Strategically placed out of view from the looks of it . Every car around us had a $75 ticket

Well the VIP and the people that work in the VIP really brought it back to the way VIP should be! I felt very great, very special. The band sounded amazing it was all around what youd expect of a really good night to be.

Great show. Parking is a challenge if you use one of the spaces with a damaged sign. Your phone will be unable to scan to pay. We had to move. The show was great. Their nachos were delicious.

Great music venues including an amphitheater, The Fillmore and The Underground. Love The Small Bar for pre-event drinks and VBGBs is always fun. Couple clubs and restaurants that are okay, but lots of options for everyone depending on what youre looking to do.

Awesome venue! Gorgeous view of a historic part of Charlotte with beautiful building backdrops and cool brick factory feel!! Plenty of staff helped with keeping the lines moving and very clean environment. My favorite Charlotte outdoor music experience. Loved Rise Against!!! Everything was well decorated and super clean bathrooms. Loved the lawn seats. Thank you for bringing back Live Music!!!

This place would be great if you didnt get a parking ticket merely by breathing.Edit: Their parking company voided my ticket so I am thankful for that. Still wish there was a better system in place and that parking violation disputes were handled with greater communication.Not necessarily the fault of the venue since they outsource parking, just something to be aware of if you go here. Stay diligent and triple check your information.The venues here can be a mixed bag I feel (I prefer The Underground over The Fillmore, for example), but are generally alright.

Easy to get out of. You can stand in one spot and be able to look around the entire music and bar areas. They do need to add direction signs telling you what the areas are because if you are not vip you cant go into certain areas and security is very rude.

Great experience, the staff were all very friendly and helpful. Wasnt sure what to expect as this was our first time at this venue. We will definitely be coming back.

The staff are all super friendly and helpful, the venue itself is awesome even in July heat, and just the overall vibe of the whole complex is so awesome. Really hoping more of my favorite artists choose to play here so I have an excuse to come back. Also, we got seats instead of being in the pit and even being 12 rows back we could see everything and had a blast.

Enjoyed a concert at this location. Very nice drinks. Security was cool. Had a great drink as well.

Lots of fun. Made me feel old, but still had a great time! Must check out the comedy zone!

My 3rd time @ the Underground in a little over a year! Great venue awesome sound!

One of the best concerts of my entire life, fronted by one of the greatest voices of my generation; COVE REBER of SAOSIN

We’ve been to ‘The Underground’ and ‘The Comedy Zone’ here at the complex. Don’t forget to pay for parking like I did! 🧐🥴 we got to see comedian Jeff Arcuri here, and artist ‘Story Of The Year,’ and both experiences were AMAZING!!

Nothing went right. From getting a ticket even though I pre-paid for parking, to the band I bought tickets to see not starting for almost 2 hours after they said theyd start and said nothing about any opening acts, let alone 2. To them packing people in like sardines and you cant even even see stage. Not a good place to see any band thats got a following. Will never go back.

Awesome people at this venue that truly seem to care about the people who attend. Felt warm and welcomed throughout our 3 hour stay. All of the staff made us feel comfortable and taken care of. One of the best experiences at a concert venue in quite some time. Would give more stars if I could!

Always a huge pain to navigate, and bases parking prices on the biggest show despite housing a ton of venues. Who designed this place?

Comedy Zone to see Arnaz J. One of the funniest shows ever. If he comes to your city Definitely check him out.

Small venue excellent view any where in the house. Best concerts ever.

Amazing venue; ALWAYS has the best line ups! There really isnt a bad view from anywhere in there for concerts. The staff are amazing and ALWAYS hard working and polite to everyone!!

I am a Bus driver for a tour and the staff is all ways so welcoming! Thanks for having us!

Stood outside for 2 hours when the concert started 2 hours ago . They have no regarded for humans and them standing for hours and ppl have passed out while out here

Went here to see Ashley McBride. The show was great, pretty decent view from almost everywhere except a couple posts. Beer and wine was not a terrible price. Parking was fine as well

Visited one of #MyLovedOnes❤️ for a meeting and she took us on a little tour! Looks like an awesome place to work! Was super impressed with the facility. A gym for employees, beautiful cafe and open work space so they can move around throughout the day. Their desks even move up and down! 👀 very cool!

A great place to see a show. This was counting crows.

Just seen Black Label Society, Anthrax and Hatebreed and the sound quality was amazing for a small venue 💯💪🏼🙏🏼✌🏼💜🤘🏼😎

Amending my previous review.The parking situation here is absurd and inexcusable.AvidXchange wants to pretend that its a real venue while charging ridiculous prices for things that are normally included when you see a show somewhere.Figure. Your parking. Out.I dont care what it takes. Youre supposed to be a professional company.And until you can figure out that very simple thing, stop pretending that youre a real venue in a real city.Youre an abandoned building where shows happen sometimes.

Great outdoor venue for shows. Great sight lines and sound is always good.

Great venue! Had an excellent seat with VIP service. Security was good and the space was wide open and included access to an outdoor area.

Great evening out. Fast seating, no wait, Great show. We saw Tommy Davidson. His opening act was amazing also. Shame on me for not writing down his name, local comedian.

Very spacious concert and event venue. We went for the Moo, Brew, and Que festival.

If you want your car broken into this is a nice place to go and park SECURITY is needed do better music factory

Saw Soen at Fillmore with Oceans of Slumber. Good sound, close-knit venue with clear views of stage.

Vip sucked.. very few tables. Chicken tenders rocked and beer was cold. Stage seems kinda of small. But WASP ROCKED. Bartenders where awesome 👍

I didnt know that this was a smoking venue.Cigars and cigarettes every where. Not a pleasant place to be in.

Lots of good places to eat and fun things to do especially if youre a music lover. Several intimate venues to watch different bands play. Theres a amphitheatre that holds roughly 2-3,000 people which is outside. Theres also a indoor venue called the Underground which also has live music. And then theres the Filmore which is also a venue for live music, but it along with the Underground are inside.

Not the best venue if the artist you want to hear is popular. They sell too many tickets which makes the experience difficult at best. Long security lines, and packed like sardines. The sound quality is only good if you are in the center of the stage. If you stand to the side the sound is muffled. The outdoor stage at the music factory is better than this. This place pales in comparison to even older places like the neighborhood theatre. Don’t bother paying for vip tix because the upgrade isn’t worth the cost. Learned this the last time I saw a show there. But Tyler made it worth it

Great venue..first time here and seen Gregory Alan Isakov.

Great venue, crazy expensive beverages, no cover if theres weather, but where else ya gonna go? Seen many shows here, never a bad one

The entertainment was incredible ! Enjoyed it ! Will go again.

Went to see Tommy Davidson at the comedy zone. He was not as good as Id expected and 40.00 bucks for parking- insane. I will uber next time- its cheaper. Im giving a 3 star because there was security where we parked.

The Fillmore & Underground are perfect venues for concerts. Love coming here!! 🤘

I attended an event at the Hamilton. It was a great evening. The venue provided good food & drinks from friendly bartenders. Even with a Logic convert right next door all went very well. When our party cranked up it drowned out the large outdoor speakers. Hats off to Charlottes finest (Charlotte Police Department) for keeping the traffic moving & everyone safe!!!

Choices are several both for food & drinks and shows for all age groups. Some of the things to consider parking costs you. Comedy show drinks are kids size and expensive. I need to visit more to share more.

Great Venue! Love the whole live music scene from Fillmore to Underground! Great experience!

First time at the venue parking was expensive and has to be done on line. A time consuming job if youve never done it before. Sherris show was good. Venue was smaĺl but clean. Depending on the act I may or may not return. I would have to go earlier to examine other parking options. Another venue with different parking options would have gotten more stars. The actual performers I would give *****(5) stars they were very funny.

Wonderful great show for my sons first show!! Flogging Molly was amazing!! The venue was wonderful and that staff, amazing!!

Bazal has got to be the sexiest venue this side of Charlotte!

Great place for music,food, drinks,and fun. Easily accessible.

Went to see Nephew Tommy and my friends and I enjoyed ourselves. Good seating, great show and good food. Our waitress was very friendly and attentive.Only downside was Parking. We decided to pay to park which we didnt mind, however, I feel that $21.50 to park for only 3 hours was a but much. Grant it, if you choose to stay in the area longer it would be worth because you have 8 hrs.Overall we all enjoyed ourselves.

Please PLEASE find a way to let your patrons know where you are ! Its really troublesome to discover youre discreetly located underneath another establishment!

The venue was good, as was the show. But do not like how they are bleeding concert goers on things like parking. Paid 30 bucks for vip parking. Followed signs, and guys that were over parking had no way to scan the parking barcode. Said they didnt know anything about it. Had to pay another $11.00 for parking to keep from getting towed. Why are we paying for parking that used to be free? Its not like they have improved anything. Same gravel lots and railroad ties that have been there for years. Just greed. At least kiss me next time AvidXchange.

Outside and hot but Coolio and Judah and the lion were playing there, not to mention the tons of free beer and tacos....more please thank you!

Was at the comedy zone to see Jason Banks. I love the remodeled look and Jason was hilarious

Such a good place and great entertainment

This place has a variety of restaurants and a very nice environment on nightlife

Barbara is amazing she is a short, long black haired woman and she was so helpful Im was at the neyo pleasure P and mario concert at the skyla credit union amphitheater and although the speakers were out at the start they got it fixed and the concert is amazing

I know this venue has been reviewed a lot , I am not sure I have much to add but I will try. The Comedy Zone is always fun. Usually very funny experience! Food is what you would expect ( slightly below average , however it is reasonably priced ) but you are there for the laughs! Parking is convenient if you are early ( text to park system in place ). It does fill up and if there are both early and late shows , it can be a problem and other parking is a little less convenient. There is a valet service for a few Mexican restaurant upstairs is actually quite tasty. Prices fair and had very cool atmosphere and good servers.Several other venues in this entertainment complex make it a destination location.

Paid in advance for parking, went where the parking attendant told us to go after showing him proof of having paid, ended up with a $75 parking ticket after the show. Really ruined the mood after seeing an amazing concert. Parking truly sucks at this venue - I will not be coming back, ever. Do not recommend.

The Avon Walk was Awesome! I really Enjoyed myself beginning a 10 month Savior!

Sunday night: we and a dozen others paid to park & still got $100 fines. Parking attendant could not be found despite police and security looking for them.

Went to see Bruce Bruce and I love this place! Looking forward to going again soon. Parking is challenging on that app though....

Ive come to 2 shows this year (2021): Rumors & Purple Madness and enjoyed both tremendously...hoping to catch more now that were back outside!!

They have plenty of parking where you pay by text. The only complaint I had is that I pre-purchased VIP parking from Live Nation for the Fillmore Charlotte across the street and all I could see for parking areas were from the Music Factory so I had a difficult time locating the parking spot and finding someone to tell me where to go. Turns out the VIP parking lot is in the Employee Parking lot and there were no signs or instructions for it until 20(ish) minutes before the doors opened and the long line already formed.

Great food and good cocktails! A fun place with interesting live vibe!#FoodDaddy

Lots to do here...Parties, comedy shows, clubs, jazz. Lots of parking, but you may have to walk a little. Ive been to all and thoroughly enjoyed myself. Very close to uptown so you can easily make it a whole night out.

So happy we have this place so close to us. You name the style of music and there is a bar for it here. This place is well taken care of. Ive been to 3 of its venues and the all kill! The athrooms get an A+ which is super unusual for pla especially that sell alcohol. Only complaint is the fees of livenation. Also do you have to put a sharpie X on my 13 year olds hand. Im his dad and he doesnt drink. Come on people. Killer place none the less!

Paid for parking at the exact parking spot where we parked and still had an hour and a half remaining yet there was a $75 citation on our window for “unpaid parking.” This place is a scam, they are totally incompetent.

My hubby & I had date night at The Comedy Zone. Thanks to Staci for blessing us with tickets. We arrived 5 minutes till show time. My advice get there an hour early for great seats! Parking was horrible. The parking area next to The Comedy Zone was to tight. I feel SUVS or any other huge vehicles should be restricted from parking in this parking lot. The staff was friendly. We were seated in the gold circle area, but was seated towards the back due to it being 1st come 1st serve. It was very tight since we were up against the rim- where people that were sitting in this area irritated my hubby with kicking the wall beneath their feet. The noise, thumping, and vibration was so annoying. We barely had any arm room to eat, or move. I was literally sitting on top of my husband. I really didnt mind 😉 it was either sit on top of my hubby or continue to let the guy in front of me nudge me with his arm every time he laughed or shifted. The food was great. The Vegetarian selection is very slim. You have a choice of fries or guacamole with chips...delicious 😋 As far as the servers, they were short staff. It wasnt bad. Marlon Wayans was grrrrrreat!!! My husband recently began to expose me to the comedy world. I really wasnt a fan, but Marlon was phenomenal. I loved the way hes using his platform to get through his pain (the loss of his mother) ❤️ If you ever get the opportunity to see him live ...jump on it. This dude is a natural 😍

The Fillmore itself is a terrific place to see a show. Parking is stupid expensive and there are no free options.

Awesome time and the Host he was everything

This was actually comedy zone in Charlotte. Love some Ginger Billy. Comedy Zone is a fun night.

Always a great place to see some live music! Security can be a bit much sometimes, but COMPLETELY understandable if youve ever worked in that setting. 10/10 ⭐

This is an interesting venue! The layout is easy to navigate, the aisles are wide and kept clear, and the restrooms are clean. The basics are covered. I liked the atmosphere as well, chandeliers and lighting included.The drink selection was a little boring and it was pricey for a VIP bar seat along a hand rail into the aisle. I have back issues and have to sit for long periods of time such as a concert. I dont mind paying extra because its a fact of life, but I do wish there were was a wider selection and more staff to wait. To pay as much as I did for two seats, the extremely kind waiter who served us shouldnt have been spread so thin. They worked non-stop as did many I encountered.I went to a concert and as far as the sound goes, I think it was dead-on par. It was loud and the lights in the chandeliers looked cool, but it was acoustically mediocre if lyrics are important to the listener. I couldnt hear a word sung by an artist who was new to me. I still had fun tagging along and the artist was great. At the end of the day my opinion is one of a somewhat snobby audiophile and Im not one to ordinarily go to a concert when I can be an introvert with my noise-canceling headphones.Lastly I will say that staff morale is one of the most important things a business can have. Ill say again that the staff were friendly but seemed over-worked in some pretty harsh conditions with the general public.Despite a few criticisms this was a great place to visit. If youre wanting to see someone in particular, absolutely go for it. Youll have the time of your life here. Only by preference do I usually choose the headphones at home, but for a venue this was a cool place to visit!

The comedy show was great and we had a fun time - the star rating is only pertaining to the venue. Our waitress would only bring us water bottles instead of a water cup. We got the bill and it was $5/bottle plus 18% automatic gratuity. On the way out we saw other tables with water so apparently our waitress was just trying to make a buck. Oh and the waitresses were grouped together complaining about their tip even though they all got 18%. I would have been happy to leave a tip myself but being forced into it feels like a scam.

This place is awesome! Totally set-up right venue. The parking was easy and super close. The food was what you should expect to pay at a venue/ arena/ stadium but the tastes were better then one would expect. Good amount of choices. Location allows for the sound to get turned up, so be ready! I cant wait for another one of my favs to come rolling through. NF is the greatest. REAL music

Really nice venue for a concert. When I was there for an musical artist the drink prices were on the pricey side. But the overall experience was really good.

Great spot with multiple concert venues! Only gave four stars because of parking cost and that I wish there were more restaurants.

I have been to concerts at the Fillmore and the Underground. They are both excellent venues for a metal show. Both will hold a couple thousand people I guess. Good convenient parking, and easy access to I-77.

Ive been to quite a few shows here and its never a disappointment. Plenty of concessions, bathrooms and walking space. Its a small venue, so there isnt really a bad spot to be. The sound is always crystal clear and youre so close to the stage, even in the lawn area, you dont really miss being down in the seats. If you do require a seat though, you can bring your own, or they have rentals at a reasonable price. Highly recommended.

Good venues and sound! They get great acts. Hard not to have a good time. When its sold out, its PACKED. Drinks are very expensive (15$ 24oz beers & 6$ waters). When youre in line make sure youve got it together - vax card, ID, tickets. It moves quickly and everyone seems to be asking you for something different.

This is a good venue. Seating and standing are great ways to see a show. Not too large. Food and beverage quite convenient. Eateries in area, too. Parking is decent. Well run.

Parking was bad especially if you buy ahead. Never received confirmation email and was cited at parking spot after I paid still.

Really Dope Space.. I took some really great pics in the studio in the building

Venue is fine, but there no effort to make it easy for people to get out of the parking deck you get trapped in. Cops on the way in, not a single one on the way out.

There are lots of different clubs and restaurants in this little area. That includes World Nightclub which is great when they are open. Explicit is a hip hop bistro & lounge..... I wish they would add a small dance floor or pool tables. Theres a great Mexican Restaurant that plays great music. Theres a sushi restaurant. The Underground and Fillmore Centers are right there where they have concerts all the time. Its a lively party area.

Always the best shows there! I just got home from seeing Nathaniel Rateliff. He puts on the most killer show. The venue is fantastic with nice walkways, easy to access concessions, and restrooms. All the staff are super nice and are ready to have a great time with you. Ill go again and again, please dont change anything!

Went to the Comedy Zone, the stage was viewable from all seating options. Service was quick and almost constant. Beer and food prices were low for an event venue.

Dayglow was absolutely awesome 👌🏼

For many years now this place is a great venue in addition to the surrounding establishments. For those who enjoy music beverage of their choice and a good place to go on a double date. The staff are great and it’s a place for people I enjoy getting out of the house for a few hours. Very easy to take an Uber or lift to be dropped off and picked up.

Yayyy i saw nascar aloe here!!!

The Fillmore is greatThe pay for parking in the parking lot that has been there for 40 years is ashame. It use to be free nothing has changed about it other than the entrance.

Very nice amphitheatre. Easy to find/get parking and to get inside. Had to walk through metal detector and have my purse searched to get in. I liked that they had security. No real smoking area inside. Other then that great venue and it was packed out.

The only place I have been where every time you go, you see something different but always know you are in the same place as before. AvidXchange Music Factory brings top shelf entertainment for all ages.

Fun area with lots of concert venues. If you go early enough its easy to find parking but be ready to pay. Its also very well organized for ride shares like uber and lyft.

Weve used this venue for date night, and we have not been disappointed. Good food, drinks, and comedians.

Great place went to see Aussie Pink Floyd, it was great outside theater so it was a fantastic night. Food and beverages over priced, but in all great

We went to the Moo and Brew fest and it was AWESOME! Free beer everywhere! Although I dont drink, I thought it was great that people were drinking all day long in the hot sun, and not one problem occurred. We saw shovels and rope (one of our favorites and the reason we came to Charlotte). The sound was great and at the end of the show a train came by and helped us get the band back on the stage for an encore! Super awesome time!

Always have a great time at The Comedy Zone! I missed my initial show on Friday and they very hospitable in allowing me to attend the Sunday show. I was super thrilled, not only because I didnt end up throwing away my $90 tickets, but Judd Apatow was there as a surprise guest followed by THE Insomniac himself, Dave Attell. Skanks for all the memories, CZ!

First time here and we loved it

Ive been to the Music Factory dozens of times, and especially the Filmore for lots of shows. I had never before been to the CMCU Amphitheater and wow was I blown away! I had no clue it was tucked back there. A great venue, with excellent staffing, decent lines for concessions, and an excellent stage setup.

It looks to be an amazing place to have live avents

Great little area. Good food and plenty of good things to do.

The complex is great but the parking company that is used there is horrible and they are writing 75.00 citations even when you pay the 20.00 to park. Lots of 1 star reviews of this parking company scamming customers. Music factory really should look into this because Risetek Global parking is going to cause you to lose customers.

Nothing but good vibes at this place to party. Several clubs, bars, comedy zones, the underground,and more. Open most days in the week especially the weekends.The best entertainment at the Music Factory.

I had to write a review after my dining experience there last night. Took awhile to get our drinks, I ordered a non-sweet ice tea and did not receive sugar, sweetener nor was I asked. Finally, had to walk up to the bar. Not a good start.At first, the waitress seemed too occupied flirting and lingering with the extremely loud four guys sitting behind us instead of waiting on us. As soon as another table was seated next to us she never seemed to look in our direction much.Also, the young girl with red hair seemed to come to the table and directly address my blond 22 yr old daughter unless I specifically spoke up. I am 50 years old, it was my idea to go there, and OH..surprise, I was picking up the check. The first couple of times did not bother me, every time it was very obvious that she had a problem either speaking with customers that did not need to be carded or reminded her of her mother - or maybe she just likes to socialize.I could not figure out what else it was actually. I have never had that type of experience and if I go back (which I went there early before going to the Comedy Zone in the back to see comedian) I will definitely avoid the young waitress with the red hair. What a mess that was.

Great small venues and bars, perfect for dancing, comedy, intimate live shows, and underground music LOL However, the new parking fee, although convenient through phone by credit card, is astronomical! Be prepared to pay minimum $11 and no attendants anymore

I prepaid for parking and checked with several live Nation employees and a supervisor from guest services to make sure I parked in the correct lot. I prepaid through live nation and yet their own employees gave incorrect information leading to me getting a parking citation. Do not prepay live Nation for parking at this venue. They are clueless.

This is such a great mixed use space filled with restaurants, lounges, comedy zone, convert venue and commercial office space. There are some cute residential properties nearby as well. During events, parking is $20. There is street parking, a couple parking lots and a garage. It may be best for you to carpool or take an Uber or Lyft.

Venue was well set up and professionally handled 2 bars no waiting!!! Highly recommend

Parked at 7:32pm. Paid 21$ for parking at 7:34, got a ticket at 7:38 anyway. So now I have to hassle with contacting them and sending them a bunch of info so that I dont have to pay the 75$ parking ticket. What a money hungry scam.

The show was amazing! Food was ok, not hot! I just didnt have the energy to return it! Too many customers and what appeared to be a staff shortage, I saw my waitress twice, to order and to pay the bill.

You can prepay for parking but was not very clear since there are other signs on all the parking spots in the garage to text. MF is hit or miss in general.

Went to see The HU at The Underground and I have to say it was an amazing show. The opening act Crown Lands, hailing from Canada, was an unexpected surprise as they were totally amazing themselves. If you have never heard of them youre missing out. The club was awesome as well. I had a great time and I will go back.

Hit the Comedy Zone to check out Josh Wood and the show was amazing! 10/10 will see him perform again given the opportunity!

Very nice atmosphere and very covid cautious!

Great venue, I wish the lawn section was a little bigger. but there are plenty of places to get food and drinks, very nice people working there, and the sound quality of live shows is always good

Drink prices are insane. $16 for a can of beer. Cannot bring in any bag bigger than a wallet. But if the metal detector goes off, they dont care.

This place was great. Went to my first comedy show. Huggy Low Down was soooo funny. The only thing I would suggest is that the cleaning crew clean at a table or section where their guest are STILL sitting. One lady employee threw a bottle of ketchup in a bowl a few feet from where she was walking by and I was sitting at the table where the bowl was. Just imagined if she had missed the bowl and hit me or the ketchup wasnt closed all the way. Not cool at all!!!!!

This is a wonderful place! It is safe, fun, and very well set up for business. I saw Chvrches and Fanclubwallet there a couple days ago and I would definitely go back!

Went to see Beartooth . Good parking and easy to find

A nice huge place with a lot of parking