Massage Envy

630-3 Promenade Pl Suite 3, Columbia, SC 29229, United States
Appearance
Massage Envy
Comments
Th
Review №1

Mikey was an amazing therapist! That was the most amazing massage Ive ever had!! Mikey listened to my explanation of problem areas and then expertly relieved my pain while also helping me relax. He was kind, funny and had excellent bedside manners. Ill definitely be back and will be requesting him! Highly recommend.

Wh
Review №2

Today was my first time visiting ME and first time getting a massage. My experience here was beyond excellent. From the time I walked through the door and spoke with Shanika. Shes AMAZING she went over every detail and made me feel welcome. Laura my massage therapist got me ready for work tonight. She got every knot out my shoulders arms back legs and thighs. I felt so much better when I got off her table. Thank you for an amazing service and I will be returning. Anyone who views this review sign up for their membership its amazing and its worth it. I PROMISE

Yo
Review №3

I was blown away! I usually see the same therapist but she moved to another location. I took a chance on Tonia and I’m glad I did. She was phenomenal! She paid attention to what my body needed and she executed well. No one wants to get a massage and leave feeling like you didn’t get what you paid for. No worries here. They are the REAL deal. I’m one relaxed, thankful customer.

Br
Review №4

Alexria did a Magnificent job tending to my problem areas. She left me feeling relaxed and sleepy 🥱 . Best techniques, stretches and massage pressure Ive ever had! You got to let her massage your feet and do stretches. Ask for her, I am telling you, YOU WILL NOT regret this.

Sy
Review №5

This location is clean, professional and relaxing. And major shout out to Addison who is wonderful! He is very knowledgeable and prioritizes my comfort in every session. I always leave feeling refreshed, energized and relaxed.

Co
Review №6

It was a very welcoming environment.the people I encountered treated me well and with respect. The lovely lady that did my facial was very professional and knew what she was doing. I will definitely be her regular. So hands down one of my personal favorite days going to message envy.

Ke
Review №7

Courtney did a great job with deep tissue massage. Just enough so I was not in pain the next day. That’s a great touch!

Me
Review №8

Alexeria was an amazing masseuse! I’m in town under some stressful situations and she made my day much brighter and less stressful.Tiffany at the front desk was very helpful in answering all my questions.

Kr
Review №9

Jon was very professional and patient throughout the whole experience. This was my first time ever visiting Massage Envy , or getting a massage at all, and I felt very comfortable and at ease.

Cr
Review №10

Had a fabulous massage by Addison! Listened to all my problem areas and worked out my issues. So happy with my massage. Feeling so much better. Highly recommend!

ma
Review №11

Shout out to Kara. She was so pleasant and made the first experience a comfortable and relaxing one. It felt very homely, as if wed known her for years!! She was very professional, organized and knew what she was doing. Keep it up Kara, appreciate your service. Locked in, future esthetician.

Su
Review №12

Mike is amazing! His technical skills are by far the best I’ve experienced in a very long time! Finding the right therapist is critical and I’m happy to report that I’ll stay with Mike for a long while! Thanks ME for hiring such talent!

Ie
Review №13

5 STARS. This was my first massage. Christie was really professional. She explained as she went along what was about to happen. She has amazing hands and really knows how to work these pressure points. I will definitely recommend Massage Envy to friends. M#blessedhands #myhusbandisnext

Ma
Review №14

Alexis was awesome. She gave me lots of knowledge on how message benefits our health . Very professional and owns her craft.

Me
Review №15

Brandon always provides great service during my stretch appointments. He creates a warm and friendly environment that always puts me at ease. His attention to details on my problematic areas always leaves me feeling more flexible.

Da
Review №16

Tenía is a great massage therapist. She focuses on ensuring that my body feels better leaving than when I arrived. She provides me with tips on how to improve my posture especially since Im on the computer for the majority of my day. She is an asset to Massage Envy and Im glad that I found her!

Al
Review №17

Brandon has been amazing. I’ve been seeing him for over a year and it has made a significant improvement in my flexibility

Er
Review №18

Cameron was awesome. She was so nice and personable. She made sure to check in on her pressure while she worked on my target areas! It was an awesome experience.

Sa
Review №19

Larrae did an amazing job! I have a lot of pain in my gluteal area and havent felt an ache nowhere on body since my visit!! Highly recommend her!!

Ra
Review №20

Lanesha did an excellent job on my massage because I was SUPER tense lol 🤣🤣🤣, I will definitely be All my stress melted away literally!!!! Even my mom enjoyed her massage too.

Sh
Review №21

Great experience, Brandon found muscles to stretch I didn’t know I had; booked another session with him.

Al
Review №22

Had a wonderful experience yesterday getting my facial done. The atmosphere was warm, inviting, relaxing and good conversation. I would recommend it to all to have a wonderful experience like I did.

Wa
Review №23

Alexria did an outstanding job. She made sure I was relaxed and comfortable while providing the best service. She went above and beyondto focus on my key areas of concern. Really made the experience well worth it.

Ki
Review №24

This was the worst massage I’ve ever received. The masseuse came in, did not dim the lights I had to ask. She rubbed the residual oil that was on her hand on the sheets that I was laying on. The targeted area of that I told her about she did not touch at all.

Je
Review №25

I love going to see addison for my massages. He listens to my concerns, he is very good at finding the prolem areas and working them out, and he is very professional. I deffinately recommend him.

Au
Review №26

Customer service was fine, but the massage wasn’t a thorough massage.. not deep enough.. I have had much bett massages..

An
Review №27

Jennifer was nice but didn’t hit all my requested areas. The room is not very relaxing. The bright light sits right above the clients eyeline.

Cy
Review №28

Alexria did an amazing job focusing on my problem areas and the overall full body massage was relaxing. Best techniques, stretches and massage pressure Ive ever had!

Ev
Review №29

Deserees professionalism was evident in her attentiveness to my needs and ensuring my comfort throughout the session. Her technique was skillful, with a focus on relieving tension and promoting relaxation. Overall, Deseree created a serene and rejuvenating experience for me.

Am
Review №30

I had a great experience with Massage Envy! This massage therapist is very professional and dependable! I would recommend him to others.

An
Review №31

Larrae B must have the healing coming out of her veins!!!!! It’s got to be true because o have to make sure that I stay on top of booking her ASAP! She is absolutely AMAAAAZING!!!

Tr
Review №32

Angel provides excellent massage therapy and has the ability to adapt to one’s preferred pressure throughout the session. She also has a caring personality that adds to the experience!

Za
Review №33

Jordana was absolutely wonderful throughout the whole experience. I already booked another appointment and will be coming back!

Re
Review №34

I absolutely love this massage envy spa in sandhill !! Excellent customer service and a great Massage Therapist !! I’m so happy to say I was pleasantly surprised and impressed !! My facial was beyond great as well. Knowledgeable and very professional !

Ge
Review №35

Kenjra was great. She very knowledgeable and very professional. I am happy with her service provided.

Mo
Review №36

Shemell was awesome. I will definitely ask for him when I return.

Si
Review №37

First facial in SC.. I like Kara...she was thoroughly and knowledgeable l. Talked me through the process and had great conversation. I had to go to the Sandhill location because Forest acres is booked until March. I love the ladies vibe at this location. Bought a membership so safe to say I will be back.

To
Review №38

TENIA IS TRULY A SKILLED THERAPIST!I RECEIVE STRETCH AND THERAPEUTIC MASSAGES FROM HER THAT IMPROVES MY ACTIVITY OF DAILY LIVING. THANK YOU!

Sc
Review №39

It was a very enjoyable and comfortable experience for my husband and I. Will definitely be back!!

Va
Review №40

Kara is always professional, goes above and beyond, and I leave feeling relaxed and truly cared for. She is very knowledgeable too!

Je
Review №41

Friendly and professional staff, efficient check-in & check-out process, clean and comfortable environment. My massage therapist Lanisha was excellent!

Ad
Review №42

Miky was amazing! I recommend everyone go check him out; you will not be disappointed.

Hi
Review №43

I had three great experiences with three wonderful massage therapists. The were all professional with great hand. They gave me good advice on self-care.

Ta
Review №44

Christine has hands of pure healing!! I felt wonderful after my massage with her!! The gods blessed her hands!! She is just amazing!! Most definitely book with her again!! This is one the greatest gifts that you can give to yourself!!

Sh
Review №45

I recently had the pleasure of experiencing services at Massage Envy, and I must express my utmost satisfaction. Natoya is a true professional, demonstrating exceptional skills and attentiveness throughout the session. Her expertise in massage therapy surpassed my expectations, making the experience truly personalized and rejuvenating. I couldnt ask for a better therapist. Natoyas dedication to creating a relaxing and therapeutic environment is simply amazing. I highly recommend her services to anyone seeking a top-notch massage experience. Thank you, Natoya, for always providing such an outstanding and memorable session.

Ak
Review №46

Kara was great and the ladies at the desk. I highly recommend this location. From making the appointment over the telephone to the end at checkout. The service was magnificent.Thank you ladies my daughter and I enjoyed.

Ar
Review №47

Great experience from booking to massage. Jojo was great and provided the right amount of pressure.. I look forward to going back to the Sandhill location!

Ju
Review №48

Michael never fails to provide the very best massage experience. Many providers are dedicated to relaxation only, but Michael’s practice is clearly geared toward improving his clients’ health. He has managed to relieve some issues that were becoming chronic burdens for me. Michael will continue to be my go to therapist for a long time to come.

Fr
Review №49

The staff was awesome, & my massage therapist did a fantastic job with my back & shoulder concern!

Je
Review №50

Addison did a great job! I was very relaxed upon my departure!

Tr
Review №51

She did a great job removing the tension in my problem areas. Thank you Larae. My SI joint is a constant issue , she really got that area feeling better .

An
Review №52

Addison is absolutely THE BEST! Always a great massage experience every time! Thank you!!!

Cy
Review №53

Larrae was excellent extraordinaire. I will always ask for her. Thank you.

ma
Review №54

Alexria was very professional and patient. It was my first time ever getting a massage and I was a little hesitant and nervous. Alexria made me feel very comfortable and at ease. Thank you for pleasant and relaxing experience. I will definitely be coming back for her.

Sh
Review №55

Great stretch with Brandon and massage with Tania. Issue with lack of accountability with front service staff. Massage appt was booked two months in advance with my regular massage therapist and confirmed a month prior and all of sudden the day of I have a different therapist. Would not allow me to change without being charged and appt was shortened as a result of the time it took to decide to cancel or go with the other therapist. Over the last few years the Front desk service has gotten worse while the prices have gone up. Decided it was time to discontinue my services and was informed only had 60 days to use the credits I accumulated. Completed the cancellation paperwork, scheduled my remaining appts and will part ways once done.

Mo
Review №56

Jordana was my therapist and it was my 1st experience. She made it very pleasant and relaxing. The atmosphere was also very relaxing. I will definitely return again

Co
Review №57

I always have great massages at this location. The staff greeted me and my massage Therapist Christie worked out all my knots & kinks. It has been a busy last few months, but now I feel so relaxed even 24 hours later! Looking forward to more massages & my appointments!!

Vi
Review №58

Jon was wonderful. Did an awesome job. Hit all my pain spots, and worked out all my knots in my shoulder

Rh
Review №59

Alexia was absolutely fantastic! She was professional. I can not say enough accolades about what a wonderful massage Alexia gave! Thank you so much. I highly recommend her.

Je
Review №60

Heather was absolutely amazing! Not only the massage but I feel like I’ve always experienced NOT starting on time. Not only did we start on time! We started a couple minutes early! Great experienceHad Angel. She was amazing… 90 minutes felt like 30 minutes! Wish they offered 2 hour massages!

Te
Review №61

Tenia is my favorite! She always gets me together, educates me, and makes my body feel so much better.Thanks Tenia

Me
Review №62

Angel was wonderful! I left feeling like a limp noodle and so relaxed. The young lady that checked me in was also very sweet. Overall 5 star experience ✨️

Ja
Review №63

I enjoyed my massage very much. Alexria was very professional and checked on me during my massage as she did her job. She asked about the pressure and adjusted accordingly. She did a great job I was very relaxed and slept through the night when most times I cant sleep at night! Great Job!

La
Review №64

Environment was relaxing, clean and a very peaceful atmosphere. I just wished that my personal massage therapist was a little bit more friendlier and engaged. I felt like this wasn’t what she wanted to do and couldn’t wait for my time to be over. Front desk greeted me with a smile and was very courteous but I didn’t get the same energy from the therapist. I also had to change my appointment time due to a staff member being ill which was no problem at all however I was promised a free enhancement which I did not receive.

De
Review №65

I made an appointment for my boyfriend for his birthday and she was amazing. She made sure his first time getting a massage great. He stated he felt really relaxed.

Ca
Review №66

Brandon is wonderful, professional, and trustworthy. I go for a stretch once a month. Pains and problems I was having with hips and legs has improved significantly. Now able to walk and exercise free of pain

ke
Review №67

I am becoming very frustrated with this particular location. There hasnt been any consistency with staff like it use to be. I use to could rely on having the same 2 therapist if one wasnt available. The last few times I have gone and asked for deep tissue massage to address certain issues there was only one male therapist that actually performed this task and helped me to feel better with the issues I have been having. He was excellent, however, his fore arms were filled with hair and when he would massage you could feel all of his forearm hair up against your skin which didnt feel very good with the friction. But needless to say despite that part he is actually a good Therapist. Unfortunately, I do not know his name. All of the other Therapist act as if they do not know the difference between a Swedish massage and a deep tissue massage. There is a difference between the two. One is more for relaxation and the other is typically to address a particular issues with more concentration. I keep going asking for a deep tissue massage to address my lower back and upper shoulders, every time I think I will find another Therapist that I will be more inclined to request as my regular Therapist and each time I am sadly disappointed. Really thinking about canceling my membership and going elsewhere because I have given way to many opportunities and chances and the Therapist seem as if they are fresh out of school. If you are going to do this type of work the Therapist need to lead with confidence, assurance, and listen to the request of the client to ensure you are actually providing the service a client is paying for. Really wish Randy my massage Therapist and Chelsea the one who has done all of my facials for the past few years was still there.

Je
Review №68

Shameka hands down has the best customer service. She assisted me in my scheduling of an appointments and gifting a massage to my husband today. She was engaging and relatable to me and my 13 year son. Who commented how nice she was when we left. Which is a huge deal for a teenage to mention. The staff and therapist are always amazing here!

Na
Review №69

Jarvis was awesome!! Polite, correct amount of pressure. Great job!

La
Review №70

This was one of my best massages I’ve had since I started a year ago. She is definitely in my top 2!!!

M
Review №71

Love this Massage Envy & every therapist there is on point!

Ja
Review №72

Natoya was extremely professional and kind. She was attentive to my needs, and I felt genuinely cared for by her. I came in because I was experiencing internal distress from a triggering experience, and her gentle, stable tone and warm presence helped me tremendously in reminding my nervous system that I am safe. I was able to sleep for the first time in 4 days, and I feel like a different person. I am so grateful!

Sh
Review №73

Staff is not friendly.When you walk through the door it appears all they see is dollar signs. $150 for a couple. They ask you what PARTS OF YOUR BODY YOU WANT MASSAGED.YOU GET MINUTES SUBTRACTED FROM YOUR MASSAGE IF YOU ARE LATE. I FELT TENSE THE WHOLE TIME WONT GO BACK 😕 😬

El
Review №74

Mike was AMAZING. I walked out of there feeling so much better than when I walked in.

Ch
Review №75

Kristal was amazing. My girlfriend recommended her and what an awesome experience. Just the right amount of pressure and hitting all those sore areas. Will definitely recommend her for future massages.

Je
Review №76

Kara is amazing. She knows skin so well. My skin looks amazing thanks to Kara!!! She has recommended great products but most importantly, she takes time to explain the process. What a relaxing and beneficial spa treatment!

At
Review №77

Miss Larrae did a fantastic job, I would recommend her to everyone.

Er
Review №78

Tenia is amazing. One of the most skilled, intuitive and effective therapists I’ve ever worked with.

Wa
Review №79

Marcia did and exceptional job. It was awesome! She was a consummate professional! She asks the right questions and tailor the massage to my needs.

Ka
Review №80

Tenia was Amazing, I walked away feeling refreshed and relaxed 🩷 5

De
Review №81

I have migraines, and had been having one, with neck stiffness/pain for over a week straight. After being in the ER the previous evening, I was desperate for relief. I was able to book a massage and was there in 15 minutes. Everyone was very nice, and I plan on going regularly to help with my stiff muscles in my neck and shoulders now. They were a lifesaver!!

Im
Review №82

Kara was great. I went for a back facial and my skin feels great. Shes very knowledgeable in skin care and gave me excellent feedback. Already booked for my next session.

Sh
Review №83

This was a very first massage however it will not be my last. I had Matt and he eased my nerves after telling him I was nervous about receiving a massage and what I felt my issues were. I had absolutely nothing to be worries about. Matt was great and I felt much better afterwards and even woke up the next morning in less pain than I had in months. Im going to book my next appointment soon!

Je
Review №84

Great service! Tania really knows how to work out the knots

DD
Review №85

Everyone is friendly and the space is clean. They have massage therapist that have specialties so you can be sure to find one that suits your needs whether it’s deep tissue, Swedish, light pressure, hot stone etc.. They also have estheticians for all your facial needs that are wonderful.

Li
Review №86

Natoya was absolutely amazing! She took her time and listened to me about my problem areas. She paid careful attention and I was very satisfied.

Ta
Review №87

Deshawn was amazing. He took his time and thoroughly explained what he was doing to make sure I understood and was comfortable. I can’t wait for him to get certified for massages because I will definitely be back.

Lo
Review №88

Jordana was an exceptional masseuse! I loved the staff they were very friendly and inviting once I entered the facility. I recommend this location to my fellow NE Columbia folks and out-of-towners.

Eb
Review №89

Jordana was awesome! She was very professional and made sure I was comfortable before, throughout, and after my experience! I’ll definitely be back to see her!

ma
Review №90

“Tenia”she was absolutely absolutely absolutely amazing. My body feels brand new, she talked me through the massage what she was going to do I recommend her to you, the exact pressure I need it for the areas of my body, Her touch is truly amazing..

Je
Review №91

Kristal was awesome! She was attentive to my areas of concern and seemed knowledgeable about muscle groups and technique. She is strong and was able to apply good pressure throughout the massage.

Ka
Review №92

It was my first time coming to Massage Envy. My experience was great, and my massage therapist Jarvis was awesome. He make sure I was comfortable and doing well. The front desk personnel were friendly and nice. Lastly, my massage was awesome, and I felt like a new person, and I got my feet massage as well. I highly recommend Massage Envy and I will be back!!!

Ri
Review №93

I was very impressed upon my entering the premises Tiffany and shanika was very professional as well as Crystal. Appreciate The mannerism of massage envy staff members thank you I shall return. To join as a member thank you again. PS Ricky Sanders

De
Review №94

Brandon was fabulous!! My stretching was exactly what I needed!

Ba
Review №95

Kara was fantastic. I lay there, so serene. I relaxed while she did my facial microderma infusion. It was great. It was my first visit there and I was totally impressed. I will schedule with her again. The entire staff made me feel so welcome.

Da
Review №96

Always an EXCELLENT experience, EVERY 2 WEEEKS WITH BRANDON FOR AN AMAZING STRETCH!!! HE IS THE MAN!!!

To
Review №97

I enjoy coming to Massage Envy, Sandhills. They have several good, heavy-handed massage therapist. (Heavy handed is good to me)I highly recommendAngel and Crystal if you want a nice deep pressure type massage.Thank you for the good experiences!

Re
Review №98

Great first time at Massage Envy. Krystal did a great job in making me feel comfortable.

Mo
Review №99

Was really excited to book an appointment here and the experience ended up ruining an otherwise great day. Was running late to the appointment and called to inform —no one answered the phone after 5-6 calls, finally someone answers to tell me they have no record of my appointment (although I got a confirmation text and check in notification). Then she proceeds to say someone who also booked online took my appointment and she was happy to reschedule me for the next day.Add agree with messages. The comments here that say while they massage may be great customer service is lacking in and leaves you with more stress than you probably came with.

Ji
Review №100

Addison and Mikey are my preferred therapists I am glad you have them

By
Review №101

Natoya and Mike are the reasons my wife and I are going to keep our membership with the Sandhills branch. Very personable and professional.

Ha
Review №102

Tenia helped me stretch out a lot of my sore muscles and problem areas! Then I had an incredible massage to get all the stress and tension out!

Sa
Review №103

It was such a short service. They did not massage my neck a little. I did not see a great difference in my face. I have had better service at a school and it’s $35.00. And no one told me that it’s an extra 60.00 until after the service. I have the month to month plan. I was asked to try this service facial service and I wish didn’t. It was a waste.

AN
Review №104

Jordana was very professional. My only pinch point was that her hands were ice cold. She did warn me however every time she moved to a different part of my body I had to deal with the “big chill” again. Otherwise she was great!

Sh
Review №105

I’ve seen Darla several times now, and she has been amazing every single time!! I’ve gotten a facial with Cara, I think her name is, she was really good, and I’ve made another appt with her as well. The front desk staff is always friendly and helpful. This is my favorite Massage Envy location so far.

St
Review №106

Brandon is awesome! So glad I had the time to visit him again. Loved meeting Matthew also! Both are definitely my combo going forward!

Pa
Review №107

I enjoyed my session. Miss Palmer gave me some good advice, and a routine that I should follow. I was very comfortable with her. She is very knowledgeable about her job and very professional.

Ta
Review №108

Margaree was awesome. She made me feel very comfortable for my first massage. However I’m not sure I received my full hour. My appointment was booked for 6pm, however at 5:30 i received a call that I was late for my 5:30 appointment. Luckily I was already in the area. I rushed there and made it in around 5:37. After paperwork and using the restroom, Margaree started a few minutes past 5:50 and my massage ended at 6:35. I told them I booked initially for 6 (and had a confirmation text) but the receptionist told me that I was in the system for 5:30. I didnt even realize the massage ended early until after Margaree had already left the room. I would still come back again however I would definitely make sure I receive my full hour.

Pa
Review №109

Ms. Shanika greeted me with a smile, was very helpful and explained their membership in detail.Ms. Laurie was excellent and she applied the right amount of pressure to work out the tension.Thank you both for being an awesome team.

De
Review №110

Kara was excellent and I will return to her again.

Gr
Review №111

This was my very first visit. I have Chronic Pain and Fibromyalgia. The young lady who worked on me was fabulous. She listened to all of my concerns and understood them. I signed a contract for more visits. Im excited about the process. Would definitely recommend them to everyone.

Mi
Review №112

Mikey was very attentive to details and professional great first time experience

De
Review №113

This experience was amazing 🤩!!! She was everything I needed. I had a prior experience and I was going to cancel due to the agonizing pain I was left with days later. Natoya is the best ever. She gets 10 stars ⭐️. Thank you

Je
Review №114

Jarvis was my masseuse in Sandhills, and he did exceptionally well five stars. It was my first experience and it won’t be my last. He explained everything well he asked if I had any prior injuries before he started. Our main focus was my back. After leaving, I felt so much better even days.

Cl
Review №115

Yo, you can’t convince me Jesus didn’t give me a massage. That was literally the BEST massage I’ve ever had in my life. No exaggeration.I was literally praying and praising him during the whole massage lolJordana did her thing and took very good care of me!

La
Review №116

This was first time visiting Massage Envy. It was a great experience for me. Jarvis was very kind and gentle with me. I would definitely recommend this to others.

Ja
Review №117

Even though Ive had bad experiences at other places, Ive never given them a bad Google review. I felt the need to do so in this case because Ive never had a massage and this was a horrible first experience. The massage was fine but the customer service wasnt good. We were gifted a couples massage and even though we were told we could have one of our daughters take my husbands place to avoid a rescheduling fee (he got sick unexpectedly), they still charged the person who gifted us the massage separately for my daughter. (Everything had been paid in full for the couples massage in advance.) The communication between the business and customers should be improved. Due to the lack of clear communication and a non-welcoming experience, we will not be going back.

Ta
Review №118

It was my daughter’s birthday gift. Jordana really made her feel comfortable while providing a professional, and enjoyable environment. My daughter enjoyed her first Massage Envy experience and plan on getting more in the future!

Co
Review №119

I really enjoyed my first experience with Massage Envy on yesterday. Ms Darla was very knowledgeable and professional. I’ll definitely be visiting again and requesting her on my next visit!

Ta
Review №120

Everyone there was so welcoming, professional, and nice. Jarvis was hands down the best massage therapist I’ve had. He was very respectful, perfect pressure, and friendly. The woman at the front desk was very friendly, helpful and knowledgeable. They both were just wonderful. Thank you!!

ja
Review №121

Outstanding experience, I thoroughly enjoyed the massage. I look forward to my next visit. Thank you.Christie is very good. Look forward to my next visit.

Ch
Review №122

I recently went and had a 60 min stretch session with Brandon, again. Brandon is the BEST! I try to schedule every other week, because the stretch sessions are so helpful. Brandon helps to stretch any tight muscular areas or areas with limited mobility that I have due to age, injury or daily use. After each session I notice an immediate difference in my flexibility and mobility!

Ju
Review №123

The best there is when it comes to skin care. Chelsi is very professional, kind and gives the best facials. I promise you will not be disappointed. She truly knows what she is doing and is very skilled in her profession.Laura is another gem at Massage Envy. Ive had many massages in my lifetime and this is as GREAT as it gets. Laura listens and gives you just what you ask for in a deep tissue massage. I have a shoulder impingement and she worked the knots out without causing me any additional pain. This was my second visit in a month.These two ladies are phenomenal.

B
Review №124

Best experience ever!!! Larrae was amazing. She not only listen to my needs but noticed areas that needed more focus and just really made the whole experience even better. Her attention to my needs is what just made the massage the best one I have ever had. Will definitely come back to see her.

El
Review №125

Laura is an awesome massage therapist! Front desk personnel is a completely different story. Due to the error of front desk personnel, my appointment was scheduled for same date but a month later and on a Sunday!!! I specifically request appointments for Wednesdays!!! I have had a couple on Thursday but NEVER on Sunday! What is really disturbing is that they (Front Desk) try to make you feel like it’s your fault! Customer service needs to make sure that they are on point in addressing customers needs and take appropriate action when they are at fault not brush customers off!! Massage Envy will take your money for NO Shows and not canceling appointments in the appropriate time period a customer should be able to Hold Massage Envy accountable also!

T.
Review №126

Mike is a fabulous massage therapist. He is great at getting all the tension released. He uses just the right amount of pressure. Just wish I could go more often than once a month.

Fa
Review №127

Jarvis delivered excellent service, and I will be requesting him as my future provider!

Ch
Review №128

Laura is hands down (see what I did there) one of the most skilled and intuitive massage therapists I have ever had. I have been fortunate to have massages at some of the most famous spas and resorts, and nobody comes close to the talent of my Laura. Yes, she’s MY Laura, but I will share her with all of you. She just took a long family vacation and I was counting the days until my massage. I am thankful that she takes time for herself to recharge as she takes such good care of others. Thank you for being so awesome Laura!

Br
Review №129

Exactly what I needed after a stressful couple weeks! Miky was great and very professional.

Yo
Review №130

If I could give it zero stars I would. The people who handle starting accounts and removing accounts do not accurately give information. For the last month I have been trying to cancel (although I was told initially that services can be cancelled at anytime) only to find out the information was not correct and my account is being auto renewed costing me more money than I want to spend. I even tipped these ppl around 15-20 each time which makes me upset honestly. Services were okay, but not enough for bad customer service. I will keep leaving as many reviews as I can in regards to this issue.

In
Review №131

Ms Alexria did an excellent job on my massage. I love everything about Massage Envy at Sandhills Village Columbia SC.

TI
Review №132

Overall Jarvis did an AMAZING job on my massage...so good I caught me some zzzs (embarrassing🤣). After I left my entire body felt relieved of all the stress and tension I had. I feel like a new person today. I will most definitely be back!

St
Review №133

Appointment wad deleted because we were not able to contact each other. However the appointments was rescheduled for the same day and next hour. Facial was awesomeness. Next appointments were scheduled.

Rh
Review №134

I loved the remodel. But with the remodel came a few changes I miss. The massage room was too bright. I like to relax with less lightening. Also, the relaxation room is too sterile. I enjoyed the coziness of the ‘fireplace’ and the massage chairs were awesome. I actually started coming earlier to use the massage chairs. Just thought I would share. When you walk in the front looks great!!

am
Review №135

Jarvis was very polite and professional. We had great conversation and I had a wonderful message. He was very attentive to me needs and was aware of the areas that were more sensitive on me. Thank you Jarvis and I would give him a 5.

Ph
Review №136

Don’t squeeze cold oil on legs before you massage. Warm oil first

An
Review №137

Natoya was absolutely amazing! Definitely one of the best massages I’ve had! The front desk was nice and professional also. Will definitely be back to see Natoya!

Fa
Review №138

I love to get the stretch service with Brandon. He is excellent!!! I got a chemical peel as well but they did not have the after care kit but I made do. I did not receive a call to inform me when the kit came in. They did remodel and it looks nice.If I get any service that requires after care, I will reserve the care components before the service.

El
Review №139

Only comment is spent too much time on one side of my back but thats my fault for not speaking up. She definitely knows what shes doing and would recommend. Just be clear with what you need.

co
Review №140

5 Jordana is Awesome she is excellent in her fieldGreat job Jordana !!!

Ya
Review №141

If I could give it zero stars I would. The people who handle starting accounts and removing accounts do not accurately give information. For the last month I have been trying to cancel (although I was told initially that services can be cancelled at anytime) only to find out the information was not correct and my account is being auto renewed costing more money than I want to spend. I even tipped these ppl around 15-20 each time which makes me more upset honestly. Services were okay, Months ago in January I asked for a male massage therapist and they told me one would not be available until March…which made no sense. Services were not good enough to over look poor customer service e. I will keep leaving as many reviews as I can in regards to this issue and filing whatever complaint I need to.

De
Review №142

Ms. Larrae is Amazing! She have healing hands. I love my massages with her. Ms. Larrae pays attention to the details when you ask her to focus on certain areas. Ms. Larrae is knowledgeable and skilled in what she does including facials. Ms. Larrae makes my visits to ME enjoyable and memorable!

Ma
Review №143

This was my first time being to the Sandhills location, my massage by Natoya was excellent. She did an excellent job. I have been unhappy at the Forest Drive location and decided to give another location a try glad I did.

Je
Review №144

The stretching with Brandon is LIFE CHANGING. I’ve always had chronic neck pain and have gotten regular massages for 10+ years now. I love massages but the effect is usually gone within a day or two. When I replaced them with the stretching by session I have more range of movement in my neck and the pain free feeling last weeks!

al
Review №145

Services provided by Darla were amazing. It is annoying that before the cashier tells you your price, she’s asking if you want to leave gratuity. Which is unnecessary when they have gratuity envelopes readily available to provide tips for service. This happens every time I visit. Please stop doing that. I tipped very well directly to the person providing the service.

Je
Review №146

Natoya was so professional and gentle! I felt cared for during my appointment! I highly recommend her! Thank you!

Ma
Review №147

I had Alexria for my stretch and massage. She was wonderful! I’m going to use her again!

Mi
Review №148

Jarvis was INCREDIBLE. He focused on muscles that really needed it while still managing to do a full-body massage. I left feeling like jelly with all my aches gone. Ill definitely be asking for him when I come back

ma
Review №149

So I got talked into buying a gift card bundle for Valentines day, which I was actually very interested in because i was calling to gift my mom an appointment. Ive heard great things about massage envy so I wanted to give them a shot. My mom unfortunately was not able to come to the first appointment we had scheduled with them, but every time we called to reschedule they said they were busy and that they would call back, but never did??? i really hate to give bad reviews but the gift card was really expensive and id rather not k word myself trying to get a hold of the place. guess ill just have to go to another location ...

An
Review №150

Great experience from the initial greeting to the actual massage. Jordana did an amazing job and has become my new favorite massage therapist!

Ma
Review №151

Natoya was very friendly and professional. It was extremely relaxing. Just what I needed!!

Mo
Review №152

Kris did an amazing job! Very professional and explained every step as this was my very first massage. I really enjoyed my session.

Bo
Review №153

Palmer called to see if I was interested in a facial. Usually I stick with massages, but I scheduled an appointment. I am so glad I did! Palmer explained the different products for skin care. I chose the moisture and anti aging process. She explained each step and offered information I could use at home. My face and neck got pampered and relaxed. Palmer’s expertise and methods convinced me to make future plans for my facials!!! Exceptional experience! Try it; you will thank Palmer!

Na
Review №154

Marcia was wonderful. She asked about areas of focus. I told her that I run a lot and my hamstrings and hips weee tight. She focused on some stretches and was very attentive to what areas I should be feeling the stretches.I also always have knots in my shoulders that she was able to help relieve. I personally dont go to Massage Envy for a relaxing massage, I go to help work out stress and tension in my body. Marcia has firm hands and is able to help alleviate tension.

Ma
Review №155

Jordana was very nice and professional. I received the 1 hour full body massage, it was very relaxing. Definitely will be back!

Sh
Review №156

Kara is awesome! She gave good info during my facial and informed of way to keep my skin looking the best. Will definitely be back to see her!

To
Review №157

Jarvis is highly recommended. With those hands of healing they have just the right touch of pressure and comfort. He made me feel like I was floating when he was done. This was my first experience and it was a memorable experience for me.

Ro
Review №158

All of the staff were friendly. My massage from Tenia was one of the best and thorough I’ve had. Will definitely return.

Fr
Review №159

Kay was wonderful! Very knowledgeable and professional!

Ni
Review №160

Kara gave an amazing facial! Will definitely be back and will re-book with her!

Pa
Review №161

I was greeted by two very personable receptionist. I was provided with updates leading to my massage service and Masseur. The consultation was spot on. I was made very comfortable in the waiting area. My masseur, William was absolutely fantastic. He concentrated on the problem areas and made sure to massage using the desired pressure. I would recommend anyone utilize their services for stress relief, pain or just plain relaxation. Great job!

Er
Review №162

I had a full body massage from Matt, a stretching session from Brandon and a facial from Kara and every one of the services were great! I will be back again next month for another round of pampering.

Ne
Review №163

Lovely experience. Skilled massage therapists! Clean environment. Friendly staff! 10/10 !!!

Br
Review №164

My therapist, Mike Palmer is amazing and your front desk staff could not have been more pleasant! Your place was so clean! Not like Forest Acres! Such a disappointment there

Sh
Review №165

Great Mother’s Day surprise. Darla did her thing!!

La
Review №166

Hands down it was awesome. It was a last min surprise for my boo for his birthday I wasnt able to get a massage he was he loved it. I got a stretch and it was awesome. Cant wait to go back and get the full treatment.i was very impressed and definitely we will be back. Great customer service as well 👍

Ke
Review №167

Jordana did an awesome job on my back. Look forward to going back.

Ch
Review №168

Larrae was amazing!! She really knows how to find and target muscles that need work. I will be back to see her and no one else!

Di
Review №169

I had wonderful Experience, AngelWas Amazing, had a stressfull weekAnd she was just what the doctor ordered..Blessed hands !! I got a memebership just so i can go back and see her !! 🙏💖😊

Sh
Review №170

Bridget is awesome! She works really hard to help her clients. Great conversation & customer service. Always concerned with if the treatment is help so that she can improve if necessary.

Al
Review №171

Tenia was amazing! Very personable and kind. Consistently checked in on my comfort. Highly recommend!

Be
Review №172

I arrived for my appointment and was told that I did not have an appointment despite having email verification for it. This was very frustrating as the website should not verify an appointment if there is one not available. The website needs to be updated if you hope to have new customers. Think twice before coming to this branch.

Me
Review №173

Massage envy member unsatisfied and will be canceling membership. Terrible customer service. Canceled day of two prenatal sessions that were booked for at least a month for sister bonding time before we deliver in April/May, and sister drove 14 hours from Chicago. They charge clients $25 for canceling sessions but aren’t understanding or compensating when THEY ruin supposed to be sister prenatal bonding weekend. This location doesn’t care. Save your time money and go somewhere else.

M
Review №174

Darla was exceptional and very professional. I am an Army Veteran with multiple injuries which she addressed and focused on during the entire session. The massage was wonderful and Im really looking forward to the next session. Thank you for everything 👍

Mi
Review №175

Ive never had a bad experience. Jordana is the best! Also, the manager Tiffany is extremely helpful.

Ho
Review №176

They advertise a 60 min massage which is false advertising because you really get a 50 minute massage I was told which I wish I had a least gotten that much time! Mine was less than 45 minutes. I told them the problem areas and that was not addressed. It’s like they have a routine and can’t deviate from it. First and Last time here.

Bi
Review №177

Excellent experience visiting the Sandhill location. Tenia was very professional and knowledgeable massuse. She has help me recovery from injuries to my back and hips

Ni
Review №178

The overall experience was excellent! Kara was very knowledgeable and explained everything so diligently. I’ll tell the world “Go see my girl, Kara, at Massage Envy!”

an
Review №179

Brandon C and Brandon S are the best. They are very professional and make sure that I am comfortable at all times. They work on my target areas and give advise as to keep up with my regimine. Other times not by choice I have been given another therapist and have been greatly disappointed. If I cant have these two I will not come. They prove they know what they are doing. Thank you so much.

Be
Review №180

Did the light LED facial. Kara did an amazing job! She was knowledgeable about skin care and her overall care and service was fabulous!

E
Review №181

This was my first visit to the Sandhill location and my experience couldnt have been better. Front desk staff were friendly and helpful. My facial, provided by Maegan, was the best of any facial Ive ever had. My skin feels amazing. Ill definitely be returning next month!

Pe
Review №182

My massage experience for my birthday on yesterday was simply amazing! My therapist was very professional, Knowledgeable and worked my muscles like never before! I cant wait to go back again!!!

Ha
Review №183

Darla applied deep pressure per my request and I ask her to lighten up. She lightened the pressure, but it was still painful. Needless to say, I did not enjoy the massage. I always get deep tissue massages and never experience being in pain during or afterwards. It was a waste of time and money. Also, I only received 45 minutes out of the 1 hour.

sk
Review №184

Mike was so professional and got my knots out extremely easy.

Va
Review №185

Miss Laura is the best massage therapist I have EVER had!! I’ve been getting massages for about 20 years. She is very skilled! She’s the best! Love her skills and she is a beautiful gal inside and out! ❤️

Mr
Review №186

Sheree was EXCELLENT! She was very thorough and hit areas on my body I didn’t realize were in need. This massage made me realize I need to make this something I do at least monthly. I’m glad I was able to read other reviews and choose her as my massage therapist.

Qu
Review №187

Big S/O to Natoya the therapist and Samaria the first face I seen when I walked in. Im so happy that Ive gotten a membership best money spent.

Be
Review №188

Great job Deseree. Excellent customer service.

No
Review №189

Darla was amazing, she worked out all my problem areas without pain or soreness the following day! I cant wait to schedule my next session.

Do
Review №190

Good massage, horrible amount of perfume and fragrance in the entry. Way too crowded small waiting room without air cleaning in these days of virus concern.

Re
Review №191

In an evaluation for my last massage, I shared how poor the experience was for two reasons. One, I had asked for an experienced therapist who did deep tissue massage and was placed with someone with 2 months experience who did not do deep pressure. She tried her best, but is suited for someone who wants a light tough. Secondly, the room was quite warm so I had her remove the blanket right away. Ten minutes into our session I was sweating, as was the therapist. Even with the room fan concentrated towards me, it was miserable. I said I wanted to switch to a 30 minute or 1 hr session instead of the 90 minute one I reserved. She stopped at one hour and it was blissful to walk out into a cool hallway.The manager called today to respond to my complaint. She apologized, but said Id be excited to learn the back-ordered part arrived and they got their air conditioner fixed! No, that does not excite me! I told her I should have been warned when I checked in at the front desk - or even called prior to my appointment - that the rooms were not air conditioned. The front desk areas AC was working just fine, so I guess they never gave it a thought.Two other times in the past couple of years, they have neglected to call me when the therapist I booked was out that day. I got apologies, sure, and things like this happen, so I just carried on. Now, Im just sick and tired of wasting my money here. It is totally unacceptable.

Ta
Review №192

Kara is Ahhhhh-mazing! I love going to her for my facial! I am recommending her to all my family. She is knowledgeable, kind, and soo funny!! Thank you Kara, and Ill see you in 4 weeks! 🙂❤️🙂

G
Review №193

I received a massage that helped greatly with my back concerns, sitting at a computer most of the time lead to stress on my posture. My massage tech Jordana took the time to speak with me about my concerns before treatment. I highly recommend Massage Envy Sandhills.The front office staff was also professional and courteous. I will definitely visit again.

Mi
Review №194

Why can’t I give Larray 10 stars? She’s amazing for me! You know with massage therapists, some don’t have the right technique for some of us clients and then some do (the different strokes for different folks)…well Larray works so well for me. I’m glad I found her, as she works my achy muscles like nobody’s business. 10 stars ⭐️ minimum.

An
Review №195

Kara was gentle and personable. She talked me thru what she was doing. We had nice conversation and I felt like a queen when I left.

So
Review №196

Brienne did an exceptional job! She and the staff were polite and professional the entire visit. I was really refreshed and she targeted kinks I didn’t know I had! I’m looking forward to my next visit!

Ho
Review №197

My first time at Massage Envy and Matthew made me feel comfortable. He listened to what I needed and what areas were my focus. He explained in detail and a 90 minute massage turned in to a 12 month membership :)

Ma
Review №198

She was pleasant enough and started out with the desired pressure but it quickly subsided to a light rub so much so that Afterwards I was still glistening with the massage oil all over my body.

Co
Review №199

I had a gift card for a 60 minute session. Upon scheduling my appointment I was told that the gift card would be honored for that session but that all changed after my massage. I was told that I would have to pay extra and that the gift card would not be honored for the amount because it was purchased at a different location. My appointment was scheduled for 3:00, 30 minutes before my session I was called told that they would have to move my session to another time because they were running behind. This threw my entire day off. I do not recommend the Sandhill location as they are very unprofessional and do not honor what they tell their customers. Angel the massage therapist was great.

Information
14 Photos
199 Comments
4.6 Rating
  • Address:630-3 Promenade Pl Suite 3, Columbia, SC 29229, United States
  • Site:https://locations.massageenvy.com/south-carolina/columbia/630-3-promenade-place.html
  • Phone:+1 803-788-8811
Categories
Working hours
  • Monday:9 AM–9 PM
  • Tuesday:9 AM–9 PM
  • Wednesday:9 AM–9 PM
  • Thursday:9 AM–9 PM
  • Friday:9 AM–9 PM
  • Saturday:9 AM–8 PM
  • Sunday:10 AM–6 PM
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
Similar organizations