New Edge Vape Shop

Asked for a tobacco flavored vape, they gave me a cappuccino one -paid for it and asked for the tobacco one but they refused to exchange or give me the correct flavored one. Cashier had a terrible attitude and was rude about her mistake. Both her and the manager refused to give me the correct one, only offered a 25 percent discount on my next one? Came here multiple times, was a consistent customer-will never go again.

I always love going there. They have an impressive selection of products, from vapes to unique glass pieces, all at competitive prices. Specifically I love how welcoming and well-organized their store is, which makes it easy to find exactly what you need. Whether youre a regular smoker or new to the scene, this shop is a great destination.

They had all of the vaping supplies I needed.The prices were good.The service was top notch.I will be a return customer for sure.

Bought a bunk vape here and there, annoying, but whatever not exactly the stores fault. Employees seem unwilling to work with you when you have problems. I dont expect a full refund or anything but when half of my vape is unsalvagable yea I feel like I should get a partial refund or at least a decent discount, these things arent cheap. The most they could do was like $3 off. Told the employee my last geekbar i got here was over firing by 4 or 5 seconds and was told to play with the switch to get it to work. I shouldnt have to explain why thats dangerous. Same day bought a new vape, took it out of the box in store and immediately its over firing. I had to hit it like 4 or 5 times and play with the switch for the employee to finally decide it was defective :/ Im glad it was exchanged but I shouldnt have to fidget with it out of box to get it to work. If its over firing its over firing. Idk just seems stingy.

Love the place the customer service is outstanding. The young lady is so very helpful and informative.

Really awesome staff, they let me try testers and recommended me the one of my favorite flavor jet fuel in Dr Green Flower and Starwberry Cough in Mellow Fellow

Don’t go, Horrible place. They don’t know their prices and have to text the owner at the customers expense of time. After standing around for 10 minutes because I couldn’t buy my shots I just left. Like it’s not rocket science. Pick a price. Let the customer pay and then leave. Won’t be back. Oh and the ones she did know the prices of were more expensive than a gas station. Like golly.

Amazing Customer service by all standards. Sales team are attentive and engaging and always ready to give options or suggest on new stock. Always ask for discounts, you might never know!

So there was this red head girl with a piercing under her nose and she was not helpful and seemed annoyed with me and my questions, this is a great smoke shop but only if you’re not dealing with this employee.

Holly is fantastic. She is the main reason I visit this place. Her recommendations are always perfect and she remembers customer. She remembers my preferences and what I prefer most. The owner is great too along with the other younger lady that works here. 10 out of 10 for this place.

This place is so welcoming, clean and informative! Ashley has been a great help! She has helped me find what I am looking for and when I need an alternative what is comparable. Prices are also good !!

Nazia is such a kind-hearted and personable owner. She goes above and beyond for her customers! If you’re looking for the best deals in town head over to New Edge and she’ll hook it up.

The service is amazing. The lady that was in the store last time I went was very helpful and informing when it came to me making my final choice in what product I wanted to buy. I picked up some new products all of which were amazing. Would recommend this shop more than others!

Super nice and professional. The owner and employees know a lot and will help you figure out what you want or need; they are also very open and helpful to new customers. They have an amazing selection of stuff too. Favorite place to go!

Clean. Friendly. Knowledgeable. Good prices and a reward program :-)

Great atmosphere…. Friendly I highly recommend

Such a neat little shop, very convenient.

This place has been a saving grace for someone needing CBD or Delta 8-10. They have quality brands at great prices. This is the only place I will go. Always good people working, especially the owner. She is wonderful and has helped me out alot. Thank you to New Edge you guys are awesome!

Big sign in the front saying purchase of $10 get a delta 8 product freeSpend $15 an lady didn’t want to honor the deal

Annabelle was super helpful and friendly, and was also very knowledgeable of the inventory! 5/5 service i will return anytime im in need of a vape and in the area

This was my first time shopping for new smoke supplies and Kaylin had the most amazing customer service ever!! I looked at so many different things and she was very patient with me the whole time! Love this place and the experience was exceptional!

I love it here ! The set up and store is organized and clean , very welcoming employees as well . They seem to be up to date with all the products as well

Very nice staff and always very welcoming.They have a wide selection and I have been going there for a while and I have never shopped anywhere else.

Amazing customer service and great prices. Theyre quite knowledgeable and have decent variety of things to choose from. Highly recommend this place.

Great shop! Best customer service at any shop in town. Let them know what you need and they will help you out! Customer for life!

Such a great atmosphere! You walk in an greeted immediately! Megan was amazing an very knowledgeable an a big help!

Holly was very friendly, knowledgeable, and helpful! She was able to find precisely what I was looking for, so I was satisfied. Will definitely return!

Every time I go in I’m greeted with nothing but love. With amazing products and staff you’ll always feel satisfied. This is the only shop I go to know and forever will be.

Absolutely price gouging. 1g of Urb Wax for $50?! I can name 3 smoke shops within a 5 mile radius thats half of that. Would not recommend, all overpriced.

The employees are always super nice & helpful . Been here about 5 times & I plan to keep going . ❤️

I loved this place and the people working until today when the young lady working was rude and treated me bad,I have never been treated this way at here by anyone before.It is shame because all the others are very nice and helpful and I have been going here since it has opened and after today I am not sure if I will be going back.

Great, friendly service! Owner and sales associate went above & beyond to help me find what I was looking for. Will def be back!!!

Great prices, very nice and professional. Answers any questions I have, without a doubt one of my favorite smoke shops. Highly recommend!!

This place is nice on the inside I like how it’s organized and decorated with the Blue and Red LED lights, something you don’t quite see often

Jay was of amazing service, very knowledgeable smoke shop with every single personnel trained in exactly what they need to know. I’d break this 10 out of 1011 if I could and I will definitely be back and refer everyone to the smoke shop come check them out as soon as you can.

Super friendly good hours haven’t gotten a bad product from them before

This place is ok but could use some work, I recently visited the store to purchase cbd and a water pipe mask, there was a Chip in the water pipe and when I went to exchange they offered me another pipe with a discount, then they couldn’t find the right size so they said they’ll call me back the following day when they have the correct size and never called me back, it’s been 3 days now

New Edge Smoke and Vape is my favorite shop to go to. The owners and employees alike are all great people who incorporate phenomenal customer service into their business structure in a very professional way. They have a wide variety of CBD and Kratom products as well. I highly recommend; whatever your needs may be, that you take your business to New Edge Smoke and Vape for the best products and prices.

Such nice people! They will help you find the best deal and not the most expensive option. Highly recommend to anyone!

Very neat and clean smoke shop, staff is very friendly and helpful. Awesome deals all the time, definitely a spot to recommend for new smoking and vaping gear 😊

I would highly recommend this vape shop to anyone! They have a good selection at good prices. I love the owners and employees, they are very knowledgeable in the products that they are selling!!Good selection on King Palms and vaporizers.

Super amazing staff and great products to choose from as well. Extremely information and trustworthy!

Love the staff here, always very helpful and remember me! I’m a regular!

Employees are very helpful and have no problem finding anything in the store for you.

I Highly recommend this vape shop/smoke/Cbd store. It is my favorite vape store and for any smoking devices. They also sell kratom and a wide selection of ejuice. I will recommend all my friends here.

Amazing vape shop! So much variety, very clean and great customer service! Will be coming back! We love it!

Great people and really helpful staff also awesome store

Excellent service staff knows about their products very well plus price are reasonable.

Great customer service and super nice. Always helps me find what I’m looking for.

Nadia is always worth my 30min drive. Love them and their shops.

This new vape shop in Cypress opened, so I went to check it out. It looks absolutely amazing inside, and all the staff is very polite and welcoming.

First time coming and I really like this store and they were helping in finding what I need

Friendly environment to go to. They always have what I need unlike most vape shops I stop at.

Lots of things to choose from.Well stocked. Friendly customer service.I will return.

They deleted my negative review about defective produtcs. if i could give no stars i would.

First time in, super helpful and had a ton of options! Flavors are so good too.

Great products and awesome friendly customer service.

Shopped w Nadia today! Awesome service! Talk it up w her fasho

Best smoke and vape shop and best prices and good selection I’ll suggest everyone go there 😍

Great staff! Always a pleasant visit! Great music! Wonderful atmosphere!

Super nice employees every time we’ve been in!

The owners and staff are extremely knowledgeable about their products and they carry all that you need

Love Love Love this place, great customer service (Bailey) and great prices.

I love this place! Great prices and great products!!!

Great staff, and customer service. They’ll work with you

Good Prices, good product, friendly people.

Best place has the best dispo and the owner is really cool so that’s a big plus 👌

Great prices and great deals on delta 8! Will be returning

Great knowledge, superb quality, really chill atmosphere. Cool peeps.

Very helpful people. Wonderful atmosphere!

Very chill vibes. Good smoke shop frfr

Needed coils for my vepresso tank and they are an exclusive dealer of the Brand.

Great shop always available for needs

Great place and awesome customer service.

Super helpful and great selection!!

Literally the nicest people ever def coming back

The owner and employees are amazing

Fantastic customer service

Awesome customer service.

Good experience good prices

Good 👍

Nadia is the best.

Great time