Maggie was so helpful. I left my outfit for Oregon Country Fair at home and she helped me find a last minute outfit. So many options, and excellent prices. Everything felt clean, safe and she was very educational. If we lived here I would shop here again soon!
Roxy was so funny amazing costumer service so helpful very knowledgeable and just all-around great attitude. She was very helpful and absolutely 100% amazing! This girl deserves a raise for sure.
Teighlor was an absolute delight to interact with during the entire experience. My fiance and I have been to a lot of adult stores/lingerie boutiques But this has got to be one of our absolute favorite weve ever been to. Our customer service girl Taylor was an absolute godsend, she knew so much about every single product and any questions we had she was more than happy to help any way that she could regardless of how strange it may have sounded. She helped us find absolutely everything we needed to celebrate our anniversary in style. She even got my fiance interested in this one product that now has added so much energy into our regular routine of intimacy . Its the perfect thing that we never knew we needed until Taylor suggested it. We went in there in hopes of finding a cute lingerie outfit to celebrate our 5-year anniversary and our first anniversary engaged. We ended up spending close to $400 on absolutely everything we needed to keep our sex and romance alive and I love every single product and outfit that we got. The openness, compassion and fluidity that Taylor exhibited in her customer service skills was phenomenal. If we are ever back out in Oregon guaranteed we will stop again! Thank you Taylor!
Alexandra was extremely helpful, she immediately helped me find what I needed and answered all my questions with ease. Learned a lot and will definitely be back !
Roxy is the best. Knowledgeable and fun buy stuff from her!
Excellent customer service and inventory! Walked in looking for one specific item thats out of stock elsewhere, left with 3 due to suggestions and customer service. Alexandra knows her stuff! Thanks again!
The manager of this store is AMAZING! Super helpful and so sweet, I bought shoes and I thought they were too small and wanted to exchange them but couldn’t. Instead of just telling me no and sending me on my way she actually gave me some super helpful tips on how to make them fit better! She’s definitely amazing and I’m definitely going back!
Disappointing, unsatisfactory, no integrity 😣Never really got good vibes from the sketchy outward appearance seemed like your typical adult shop but figure Id give it a shot. Initially it was your typical retail experience I was greeted while the lady manager was conducting an interview. I said I was browsing mainly looking for clean lube. I was checked on a couple times and the manager showed me a couple products. One in particular was a size specific item that wasnt explained to me. Even when I called to seek return/store credit (which they dont do but also dont verbally tell you. You find out later when you look at the receipt youre pretty much screwed) When I called the store it may have been the same woman but not sure. She agreed that a silicone product should have some stretch but all she could do was give me the manufacturers website (which is so condescending since I couldve done that easily myself). I figured a company dealing with adults would act as such and not leave you high and dry with a product you cant use. I get cash refunds for the nature of the business is a thing but they should at least do store credit and stand behind their pricey items. Either way it was a learning experience and by the way the manufacturer couldnt do anything either and feel as though the shop had to know that.Go to Castle!
Hailey is a very good and positive worker in your establishment. She deserves alot of credibility for being a beautiful/ hard working and kind positive soul/spirit to your company and to this world. You got a golden employee in my eyes. Wish you all nothing, but the best in future business days. May God bless you all. Thank you so much for anything and everything you all do. 5 stars....solid.Lance N-S
We shopped here for the first time 11/28. Great first experience. Staff was friendly and very helpful in offering products that would suit our preferences. Prices are competitive and selection is good, they have a pretty good variety of items. Will be back for another shopping spree soon!
This is my favorite toy store chain, however this exact one not so much. Just kinda needed to grab some gel on our way back to our parking spot for the evening!
The guy thought a 4 inch dilldo was fit for my size? Not the energy, wouldnt recommend it.
The person working tonight was very pleasant and helpful. I already know that I will enjoy the recommendation they gave.
Great shop amazingly friendly and very knowledgeable
Cheaters paradise for Craigslist hookups. Super skeezy place.
Good
Good times!