Love this place, super knowledgeable about all different kinds of vapes, always have what Im looking for and never feel like Im paying to much for what Im getting. Clean environment, friendly staff. Go support!
Usually love telling my story but dont even wanna give to much energy to this place. Just the worst. Idiots work there. Also Decker reported to the refs.
My man needed juice for his vape thing, and they had a sale going on. Theyve got reasonable prices aside from the sales and the prices are WAY cheaper than back home. Definitely coming back.
Always great prices, friendly staff who are very knowledgeable. Great selection. My go to!
I bought it last week and now it’s out…that’s so odd to me because I barely hit it. For it to have 3000 hits it should’ve lasted over at least 5 to 6 weeks.
They were super helpful and very knowledgeable, and their products.
Staff is always friendly and my disposables are always in stock which is awesome! I just wish they offered online ordering and shipping, not from the store to inconvenience the staff or anything, maybe from the manufacturer or warehouse or something.
This place rocks. The late night manger was so helpful. She was the best!!!
I bought a mod from them and tank and was told that if there was any problems with them i could return them for a full refund. I had problems with both the tank and mod. I brought them back and was told because they could not test for any defects because it was the battery there was nothing they could do. He was more concerned about his manafer yelling at him and getting in trouble then customer service. Worse place for mods and tanks and very pushy and pricey.
Bought 4 Nord and 4 nova capes in the past 30days. All 4 have had defective batteries. The last 2 units lasted less then 24hrs before no longer holding a charge. I still had both products in the original packaging and both capes didn’t even make it threw the first coilI brought both units in with packaging and receipt and was refused to return because the sale associate ARRON said they the pod leaked back into the unit. When i then Asked is the unit supposed to leak. His reply was well no but they do. I then Asked so your telling me. You sold me a device that is not supposed to leak but it does and then the leak caused the device to go bad and on top of that, your not going to accept my return barley over 48hrs.I own My own business, my return policy is 30days no questions asked. Over the last 12 month i have Bought over 20 vapes from this store and thousands of dollars worth of juice. I’ve got no problem eating this $50 but the amount of profit your store lost by loosing my business will cost you much more then taking back a return on a defective product that the manufacturer would give you a full refund for.Little bit of a business lesson for you young n. There are 3 other Vape stores with in 2 miles of your location. You may not refund me but your corporate office will. One bad review can cost you 10 new customers. I will Be going out of my way to leave bad reviews on every social media platform. I’ll then be more then happy to spend more money at your competitors stores!
They always are willing to help if they dont have something in stock. Ive been treated fair at every location.
New to Vaping, and did some researching before I stopped in, today at lunch time.. so I know what Im looking for..The staff was very knowledgeable, friendly and helpful...we struck up a conversation quick, no talking down to me as a newbie.. and I can say , im comfortable to make my purchase at this store as I was given a ball park quote for everything I needed to get started.. no pressure to buy and comfortable store to ask questionsGreat job guys
How is it for business when employees don’t know anything about the products? Cannot answer questions or give recommendations. This seems counterintuitive to the business aspect of the establishment.
It was an awkward experience from the first step I took in the door. First, the two gentlemen working there just stared at me as I walked in there and up to the counter. Then, refused to have small talk with me about the products that they sold. Tried to talk to them about upcoming products coming out, I was just stared at awkwardly. Overall was not a very pleasant experience. I know most vapers are a little weird anyway, but you could at least try and have a pleasant conversation with another human being. Probably wont be back for their overpriced e liquids. Next time Ill go back to the old trusty independent Vapor Company right down the road
I dont live in Howell, but I stopped by this place on my way back to Livonia. I needed some vape juice. However, by the time I left I had purchased a whole new Vape Mod. The guy I dealt with was super cool and knowledgeable about the products he sold. He was never pushy, but he convinced me to purchase a new SnowWolf because my Mod was a little worse for the wear. Their prices are surprisingly low for a vape store. Good place to go.
These guys are always very nice and have good prices, only purchased Kratos, but they appear to have a wide variety of items for sale.
Ive bought countless products from this place 2 mods, a pen, batteries, charger, tons and tons of e-liquid. in the last 2 months Ive had a battery go bad, a charger go bad, and the worst service you could ask for from a vape shop. The battery I can understand because that could be my negligence. The battery charger though just stopped working and the guy quoted me and told me they do not stand behind their products and that they are just a resale shop essentially and I would have to contact the support for Intellicharger to get anything done. Never going back. I hope more people see this and make the decision Im making.
Great bunch of guys working here. Followed Mike from IVC here and have not been disappointed. Even with him gone I get great service and quality recommendations every time I shop here.
Best vapes available along with the biggest, most affordable selection of glass in the area. Also have the biggest whipped cream chargers Ive ever seen.
I came here to browse some options on some New vape machines, ended up getting evic VT and I am very happy with the product, most importantly, I was very satisfied with the young man who knew a lot about the products, very useful and adviceful. I will continue to use patriot capes. Also they work with you on trying New machines or juices, so costumer service is very satisfying. I glad I started back up and came here.
I bought 2x Smok Nords. Both pods leak and my BF’s broke with in the first 2 weeks and mine just broke at week 3. They will not exchange or refund me for either. Smokers Depot has always taken back defective vapes when it’s a manufacture defect! I wish I would of read the reviews before shopping here!
Called for ejuice price... Refused to give me a price on the phone. What are you hiding? I will take my business elsewhere... You want to be non transparent then I refuse to give you my business. Sounds like a very untrustworthy business. I hope your not in business long with customer service like that.
Kind and helpful employees.Fond of this shop unfortunately its a little bit out of the way for me. Anytime Im out in that area its my choice smoke shop. Keep up the good work.
Extremely helpful staff, if you want to chill and try out new flavors theyll give their opinion on their favorites, very informative, and friendly. Its the only shop I ever want to go to.
Everytime I walk in there is extremely offensive rap music played with the F word and the N word being repeated over and over. Once you get past that, they arent very willing to help you very much. I have been there numerous times and constantly get an awkward and Unfriendly vibe from staff.
Even though the store was busy, customer service was great, fast, friendly, and attentive. Staff was knowledgeable and very helpful.
Many choices, helpful staff. I purchased one and was not happy with it and they were very nice about exchanging it! Definitely will go back
Wouldn’t take a return on a broken item. They said it was not a manufacturer defect.
Dont go here. Had bought a new vaporizer. It leaked . gave me a new tank. It leaked. Did not want to exchange it. Have to argue with him to do what what was right. Have a feeling I bought a less expensive vaporizer in exchange.
I love this shop by far the most professional help around for all your vaping needs, Will and Ryan both are beyond helpful. 5 out of 5 stars hands down!!
The manager is fantastic. Clearly cares about his customers. Its clean, and not clouded with vapor at all times like the other ones. Well done.
I go here because they carry a variety of CBD products and when they run a sale on them you can’t beat the price. Staff is super friendly and knowledgeable.
Great vape shop, never had a problem with anything purchased. Staff is friendly and open for conversation even not vaping related. Great selection of mods, tanks, rdas, and juices. Great shop
Kind and helpful works. Well stocked! Nice place to get a variety of oils for your vape pens!
Best glass prices in Howell, been going here since before they were Mr. Vapor and this place has never had more awesome stuff.
I would give them 5 stars if they stocked their shelves faster
Best vape shop in Howell. Employees are super helpful and nice. They are patient as well and take time with every customer.
I have bought my Sony vtc5 from this vape store multiple times but recently I went up there to pick up four more batterys and all the batterys had tore wraps which made them unsafe to use if I wouldnt of notice before I put them in my noisy cricket it could of ended very badly
Fast friendly service great selection of product.
Took a friend here and he was happy with the service of cbd they had
Everybody who works there has been super helpful. Knowledgeable and helpful. Great prices.
After having numerous issues with the Mr Vapor “Glow” devices, I contacted a representative and he made it right. Thank you for standing behind your product and making it right.
Nice people nice shop very helpful good ejuice
My husband has medical issues. Several people have recommended kratom. Go here on wednesdays for sales
Nice employees. Great selection. Wednesdays are the best time to go in for deals.
Great staff friendly and extremely knowledgeable. Great products fairly priced.
Y’all own all the wild bills but can’t keep a good flavor in stock. Hell of a business plan
The employees are extremelyhelpful! Will continue to go there. The best in Howell!
Great vape shop. Always have what I need. Great selection of liquids. Their staff is always happy to help.
If youre really into the vape scene, this place is perfect for you. Employees really know their stuff.
Decent selection of juice. Not a big hardware selection... but they make up for it with customer service!
Called for a price on a specific product they told me to come in but they wouldnt tell me a price over the phone. Poor customer service.
Just a great place to learn new things and getting help with just about anything vape related and great products
Very helpful and knowledgable staff and nice assortments of product.
Great service, very helpful when you are new to the concepts of vape world
Great shop and one of the very few I frequent.
Always good service. Leave there happy every time.
Awesome selection and Workers very polite and helpful
Staff was rude to the point that I refused to spend my money there! Was certainly a heck of a first impression. Will never go back.
Great place for all vape products always good deals
Always helpful staff and a nice selection of juice & gear .
Nice little shop. Plenty of pipes and vape stuff. CBD products sold here as well.
Worst vape shop I have ever been staff is rude and they are overpriced comared to other shops in the area
Robby is the best! All the guys there are good at what they do.
Excellent selection of juice and products for vaping and very helpful staff.
Good prices helpful,friendly and well stocked
Always have what I need. Friendly and helpful informed staff.
Awesome group of dudes! Thanks guys for all your help everytime I come in.
Bigger choice and much better service at the Smokers Depot stores in town.
Great staff and selection for vape users
Sold me a mutation x v2 CLONE claiming it was authentic. Very dissatisfied.
A lot of good things not a good prices
They will not stand behind there products after the sale beware..
Nice friendly environment. Great prices.
Staff is under educated on products but decent selection
Great service, friendly, knowledgeable staff!
Great selection and friendly staff.
Semi-friendly. Not real helpful. Not really knowledgeable about vape products.
Great services niceest people.
Excellent service. Good choices.
They are getting better on their selection.
The service, selection and staff are the beat around!
Very helpful and good pricing
Quite 6 few flavors to choose from
I miss Mike, that used to work there
Great service and cool people
Great service, excellent help
Great products and service:)))
Love the deals on wednesdays!
Great place, and great staff!
Always polite and helpful
Sick brah
Always quick and easy
Staff is very helpful
Great vape store
Everything you need for vaping.
Always has what I need
The guys are great
If you vape, go here.
It was very good
Kratom!
Mr vapor vaporize store
Angelo is the best
Knowledgeable and helpful
Mason is the man
Has everything