I wish the geek bars never ran out. Just coming back from the mainland and seeing it almost in every single gas station I believe we can do better!! Together we can achieve anything!
Helpful employees and hands on owners. Great selection but often runs of favorites. Not to worry, they always have more stock on its way.
I visited black lava vape recently for my first non-disposable device and had a million questions. My new best friend John helped me with all of them. Hes a saint for having the patience to help me though the transition from disposable to refillable. I ended up purchasing a geekvape and a bunch of different juices. I will definitely come back for all of my vaping needs. Thank you John!
Extremely helpful n nice a very good spot to come when you visit kona ill be back for this place soon its great everything prices flavor products customer service. hey black lava i got a thca pen there n its stopped working out of nowhere i was hitting it then it jus stopped working n the light keeps blinking do yu guys do exchanges?
Very competitive pricing, truthfully they usually annihilate the other local competition with pricing structures. Some of the other vape/smoke shops are completely gouging their clients. The owners of Black Lava Vape are extremely friendly people, and it seems as though the staff that they hire is just the same. Ive never had an issue here, Ive never had a discrepancy over any of their pricing and their staff has never been rude to me or other people that I have witnessed, unlike some of the other similar stores in town. I wont bring my business anywhere else. Keep up the good work!
Great customer service, great options, and selection. Has pretty good deals, and the staff are well knowledged.
Good selection of disposable vapes at great prices, one of the best smoke shops on the island.
Ive been here more than 3 times and have always felt welcomed by the staff and have found the products I needed when I needed them. Now if i come back a 4th time, Ill let you guess what that means regarding my satisfaction. They sell hemp wraps, pipes, and a large selection of vape juices, mods, and other related products!
Best vape shop in Kailua Kona 💙 exceptional staff excellent customer service !
I LOVE THIS STORE! The staff is very friendly and knowledgeable. I have a customer account there and Ive gotten discounts, free merchandise from their point system.The best part is, I ALWAYS forget my coil type and size and my vape juice nicotine count. They have my info of what Ive bought to help me shop! Their so AWESOME!!!!!This is my favorite vape juice, I hope it doesnt sell out, lol!
The customer service here was amazing!! They were very nice people and helped us out when my partners tank broke on our vacation. They knew we were tourists and would likely never be back but they treated us like locals.They worked hard to try and find us a tank that took our filters and fit on the battery. I often feel at vape shops they upsell you all new parts when one breaks, but this was absolutely not the case.They also have a very fun chalk board that I enjoyed while my other half shopped.
Fair price and great customer service 🤙
These guys are THE BEST in the business, seriously. I have been elsewhere, but only shop at Black Lava because of thier amazing customer service! Everyone who has helped me and my husband where fast, courteous, and knowledgeable, from the owners (who are super nice people, and very cute office puppies!) to the seasoned employee, or a new hire, you can tell they are doing their very best to give you what you came for. My husband is super picky, and they helped him find his favorite flavor. Ive gotten mods, juice, pipes everything from here. Never a problem except once with an order (yes, they order stuff for you if you ask 😉) but of course they immediately made it right. Thanks Black Lava, dont change a thing!
Quick great service, had exactly what I needed.I was visiting the Island and lost my vape! So I was really happy to find them.
Great custimer service and great prices.
Great vape place! 15k puff disposabled x2 for $35... doesnt get better than that
Best for you to know what they have first before u go anywhere else. PEOPLE price, products
I love the vibe that black lava has when I walk in the doors. The customer service is amazing and friendly. The love the workers show is on point. Prices are cheaper than other smoke shops on the kona side. Great job keep up the good work.
Great vape shop with awesome employees, the employees are friendly and very knowledgeable. Their prices are the lowest in town too. Highly recommended for all of your vaping needs
Best staff always ready to help, knowledge able a out their vapes, flavors and stock. They friendly give you this feeling like you have know them you entire life. NUMBER 1 Vape Shop that I have found living here on island.
Great staff, great selection. These guys know their stuff. Harm reduction via vapor products has always been their main objective. They are friendly and knowledgeable whether you are a beginner looking to reduce your harm by quitting combustible tobacco or an advanced user wanting to upgrade to the latest and greatest. If you are in the area, be sure to stop by and have a look.
Amazing customer service. Friendly staff. Had a issue with a vape I purchased and quickly and easily helped get me a replacement. I would highly recommend doing all your mod, pod, juice, and vape accessories shopping with them and no where else. I do!!!!!!!! Thanks again to all the staff at Black Lava Vape Kailua Kona!!!!!!! You guys Rock!!
Black Lava not only has the nicest and most professional staff but they have the best selection in town. Not to mention their prices are the best in town. I would recommend black lava to anyone interested in an alternative to smoking nasty cigarettes. Make sure you say hi to Bob, Joe, and Miles for me.
Every time I call or come in every person is SO welcoming and knowledgeable! And the cute dog is an added plus! They are cheaper than elsewhere and very friendly!
Go here for all vape needs. The staff is amazing and so helpful. I was visiting from Cali and forgot my 510 thread charger. They hooked it up with one and because they were so nice I bought another battery. Ended up staying for 20 mins talking about the Australian shepherd that was there. Such wonderful folks!
Manager Joe and his team at black Lava Vape in Kona are absolutely amazing. When it comes to flavors and brands theyre all very well at helping me decide what Im getting today.
The nicest people work here. So knowledgeable and helpful. If Joe is working when you visit, he is the best. He knows his vape. They have a fantastic selection of e-juice. They have the best selection of vape products and the best prices in town. Give them a shot.
I initially thought it was cool because these guys were super nice and knowledgeable. But the disposable vape I bought had so much left and yet the battery died. I dont know how common this is to happen, but I really dont think its good for business. But the worst part is that I wasnt informed about this at all. I called and asked about it, and they said that It is hit or miss with certain vapes. Well, it would have been nice to know that so I could have bought a rechargeable one that would be worth my money.I dont hate it, but it is incredibly frustrating. I think itd be good if the workers were more informative about the risk because then it just feels scammy.EDIT: I ended up throwing the vape away before I saw the reply, but just the fact that you were willing to replace it is good enough. Thank you for your help, and for the offer.
I shop at both the waimea and kona stores and always get great customer service. I always take forever picking a new flavor disposable and Every employee that helps me at both locations are patient and very helpful
Friendly folks. As soon as I walked in I was greeted and they were helpful with all my questions. Kinda hidden in the back of the mini shopping center- but worth hunting for if youre looking for a good vape, decent prices and info too. Good deals on mechanical mods too.
LOVE the service here, always lively welcoming and full of positive vibes each visit! I refer choke ppl to Black Lava! Huge variety selection to choose from too! MAHALO Black Lava Vape Konq Krew!!
I Love Konas Black Lava Vape. They are curtious, friendly and have excellent customer service! I want to give Joe a special shout out for going above and beyond EXCELLENT customer service. He had told me a few weeks back that my favorite vape juice had been discontinued by the manufacturer, I was sooo bummed! But several days ago I got a call from him at the vape shop, he had been over in the Pahoa shop saw one last bottle of said vape juice and brought it over to Kona side for me!! I am so HAPPY, thank you Joe and the rest of the black lava vape family! Also my mom has recently started vaping instead of using the E-ciggs and she is so happy with how helpful they all are, and always comes home happy with her purchases and something nice to say about Joe!!
Luv BLV!!! The family that owns this business are local. They always go above and beyond to make everyone feel welcome. Joe is amazing and always takes care of me. Mahalo BLV for all you do!!!🤙🏽
Always a great experience with this place and great friendly ohana environment. Joe is always educational about the products when I visit and keeps you confident with outstanding customer service. Mahalo for all you guys do 🤙🏽🤙🏽🤙🏽
The girl that helped me was awesome. I was in and out in super fast. Nice shop.
Excellent service. Friendly and knowledgeable staff. Wide selection of juice and vaping paraphernalia. Reasonably priced products and they have an excellent rewards program.
Traveling through Hawaii and was disappointed by the vape shops in Honolulu. I decided to drop in here on a whim and was blown away by not only their range of juice, but their amazing service. This truly is what a vape shop should be! Thanks Roger! Even though the Superbowl was going on, he gave us his full attention and we walked out with a bunch of tasty juice.
Everyone is always really nice and helpful. I never get an unwelcoming feeling when I walk in there. Customer service is on point!!!
Very helpful and knowledgable about the world of Vape. You ask for what you want and you walk out exactly with what you cane for quickly and efficiently. Customer service is top notched. Selection is amazing. Nothing more you could hope for.
Good friendly knowledgeable customer service
Always makes me feel welcomed and acknowledged when I come in. Service is great and fast
Joel and Bob and the entire staff including the Waimea shop are always world class. Love interacting with them. Always go above an beyond.
They have the best service, they’re always friendly and remember their customers and that’s huge in my book. Plus the girl at the counter is kinda cute ++
This place, is a paradise for those who vape. Huge selection of mods, tanks, and tips. Also a very large selection of vape juices, salt nic and sub ohm juice. Would absolutely recommend to anyone.
Your Salesmen are all great, your products are the best, you can add nicotine if you dont have the product in stock, and your prices are the best in town. I dont shop nowhere else. Black Lava is the place for all of my vaping needs.
Best service out there. Friendly employees who goes above and beyond to help you find what you are looking for. Very knowledgeable.
Couldnt Believe Your Amazing Prices on Your Products! You made me a Lifer!! Premium Quality and Choices for DayZ!! Thank You Black Lava!!!
Decent little shop, had the odd parts and pieces I needed that I forgot mainland. Reasonably priced, knowledgeable staff. Would buy from again 100%
Nice guys... nice clean store. prices are kinda high and selection is limited, but the people there are solid people. Id use them in a pinch.. and thats exactly what I did.
Hi! Me and my boyfriend came here from Hilo during a mini vacay yesterday, and the associate who helped us was really friendly helpful and outgoing. He knew all about vaping and which products work better for what you are looking for in a mod, tank, rta etc. Definitely coming back again when were down Kona side. Sending love from Hilo, HI! :)
The workers there are the best and show so much aloha and I recommend black lava to anyone who needs vape juice and people there to make u happy amen 🤙🏾🤙🏾🤙🏾
The people at the Pahoa store are so friendly and the service is great!! I always find the juices that I like there! Such a wide selection!!
I bought a vape pen and it broke a week later. I dont have a car so I cant take it back. The store is nice, personable customer service just got a bad device I guess. Disappointed.
Josh went above and beyond to help me out. Very helpful. He offered to fix my device when I thought it was done for. Thanks Josh
Its ok, if u gotta get juice or a new coil, be ready to buy a flavor your not familiar with, and a new tank because theyre stock of supplies is frustratingly shallow
I’m always super stoked with the service at Black Lava. The place is clean, the staff is professional and they have a fantastic selection.
They are the nicest most helpful people Ive encountered since moving to BI. Definitely recommend!
Nice variety of liquid juice & mods to choose from, knowledgeable staff that were very helpful with answering all my questions. Highly recommend going to for your next of many purchases.
The gentleman who served me did a great job answering my question . I give him a 100 percent for his customer service,
Everyone at Black Lava is so informative and helpful. They’re quick with getting you what you need & out the door & I appreciate that so much.
Stop trading here. They can never keep their stock up. Nice people but could learn a lot about stocking what people regularly buy and not whats old stock they want to push on you.
The workers there always has the best customer service ever....
This is best vape shop I have discovered in the world. I was so happy to find this place here in Kona. I recommend it to anyone looking for awesome products, good prices, tasty liquids and very nice staff!!! I will be back!
Clean and friendly eager to help people out and has a bitcoin ATM also
Best place to go for all your Vape needs and if you have questions no matter what it is they are all always ready to help! Great group of people!
I called in a pick up order because I didn’t want to go in the store with my 2 toddlers and I’m so satisfied with the help. Thank you so much!
The person I purchased from (didn’t get his name) he recommended the Venus B Mor disposables. And it’s been my favorite so far. Haven’t stopped smoking it since.
I really like the customer service i recieve, joe always makes me feel welcome and knows exactly what im looking for
This place is great the guys are super friendly and will never steer you wrong they always have your best interests in mind
Really chill atmosphere, huge selection, and friendly staff. They also have a reward point system. Ill shop here for anything vape, always.
They are so knowledgeable and really know their products that they sale. Clean and professional store. Full of ALOHA. 🤙🌈🌊🌺
Rude service (unhelpful and grouchy), pretty expensive and the e-juice didnt have a label. Great quality juice though.
Very knowledgeable staff, and they will add to their orders if they dont have what you are looking for. Go see them for all your vaping needs.
Great selection of juice, employees are very helpful. Chill place to hangout and vape. They built me a sub ohm parallel coil that chucks the vape all day!!
I had a malfunctioning vape and got great service in getting it taken care of...100% recommended 👌
Best Vape shop in Kona! Hands down the best selection of liquids on this side of the island. You also wont find better prices anywhere else!
Great people, great selection, prices are very reasonable. If you need Vape stuff while on the island, this is the place to go.
Nice shop great choice of juices and devices, spend over $100 and you get to spean the wheel of fortune and win a price.
Joe is the most nicest person in there! I really do like interacting with him.
We love black lava every time we come in there we received great customer service.
Gotta love this place. They got it all and the staff is always super chill
Very knowledgeable and great customer service. I highly recommend them. Kona side
Been coming here for years ! Best vape shop in Kona . Staff is very friendly and knowledgeable. They have a wide variety as well .
Always love this place. Its very welcoming and I love bob and patsy and Joey is awesome!!!!
Awesome people over there, but I live like 30 min away, wish j lived closer so u could go in there more often
Awsome staff first time vaper and experience was awsome the minute I walked in the door first timer and the staff helped me out a lot ....
Largest selection of vape juices in town. Wide variety of mods, atomizers, coils, batteries, etc. Pricing could be cheaper but it is a retail store so expect to pay more than you would shopping online.
Always a great atmosphere at BLV! Mahalo for your attitude and vape supplies! 🌴🤙🏼🌺
Everyone was extremely nice and helpful! Also great prices!
Great knowledge of their products and juices. The staff is great!
Nice people, great selection, good prices. And they are open!!
Awesome service really helpful an chill staff my goto!!
Super friendly staff and always a great selection!!
So friendly. My absolute go to for anything vape. 5 stars absolutely ❤️
My one stop shop for everything vape! And the workers are always so nice to me and helpful!
Awesome vape shop. Tons of mods to choose from liquids for days, and nice staff to help you out. 👍👍
Awesome service and not bad prices! 👍
Great place they even gave us free replacement parts :-)
Courteous and right on top of things. Staff was very helpful. Thanks BLV
Always great service and awesome products and the best juice!
Wide selection, friendly & knowledgeable staff and convenient hours!
Very helpful for a novice to vaping. Showed me everything I needed to know!
Laid back crew, quick and easy transactions, reliable asf🙏
Perfect
Great shop very helpful with personal a must goto place
Love this place! Great products and great service.
Always excellent workers and lots too choose from
Great prices & even better service!
Very friendly people 😊
I was helped right away & the employee was quick to get what I needed
Really really helpful staff and a good selection!
Cool guys over at black vape. Wish we didnt live so far apart so I could pop in more often.
The one!
Awesome and nice people, insides also very appealing.
Friendly and fast service! Reasonable prices $$!
The staff are always so friendly, helpful and quick
They have a variety of juices and the prices are reasonable👍👍
Great customer service and big selection!
Awesome staff and gotta love Lokelani🐶 👌
Wide selection of products, and a very helpful staff🙂
Didnt actually wind up buying anything but was pleased with the selection and the staff.
Always fast and great customer service!
Best Vape Shop in Kona. Very Friendly and Helpful Staff...
Great knowledgeable staff, with an amazing selection.
Knowledgeable & very helpful.
Super nice people and awesome service!
Awesome costumer service and great atmosphere
Friendly, small selection but found what I needed
Very helpful and friendly staff. Mahalo
The guys there are the besttest !! Always!! Mahalo’s!!
Awesome customer service good vibes
Service is GREAT, people are GREAT and the vapes are GREAT 🌬💨
Very nice everything I needed in one place
Friendly good prices excellent 👌👌👌👌
These guys are always super helpful.
Best place for your vaping needs!
Knowledgeable people, always there to help.
Very helpful staff!
Great selection friendly service
Very friendly and helpful, best on the Island!!!!!
Good selection and comparable prices.
People were very helpful.
Friendly, but the coil didnt fit.
Beautiful lounge and friendly staff
Good place helpful staff
Good customer service!
The cashier was funny and helpful
Best vape shop ever
Simple welcoming service
Very helpful and friendly
Friendliest staff 🤙🏾
Got what I need, Shoootz.
Fair price!🤙💯
Beast best place
Great store
💯 favorite spot
Dope!
EXCELLENT service 👍
Very helpful staff
I bought some e-liquid and some snus.For some reason, my card wasnt authorized, so I purchased it with cash.