M SPA Foot & Body Massage

16800 Madison Ave, Lakewood, OH 44107, United States
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M SPA Foot & Body Massage
Comments
Ha
Review №1

Sub par massage, save your money & time. The technique was random and inexperienced. The disappointing visit culminated in offense taken to a $15 (guilt) tip on a $60 massage (25%), when I offered the tip I was asked “oh was it not good?!”. I’d rather pay more for higher quality.Maybe it was just the one person I had that’s causing me to write a rare review but in any case I won’t be back.The funniest part is that I speak mandarin so there was no language barrier, it was just a bad massage. 祝你好运。

Dj
Review №2

Really was nice and clean !! Great massage ..really relaxing 💯..very nice woman ill be back for sure 5 star service

Ho
Review №3

Her massage was great. Really attentive. Will definitely visit again and recommend to others.

Gi
Review №4

I recently got a full body massage here and was a little nervous because Ive only ever had one massage before elsewhere a few years ago. I appreciated that this was just avery simple come in, go into the room, and get the massage.The massage seemed to be on a mattress, which was very comfortable. My massage felt great, although a little intense, I didnt feel the need to ask her to go lighter because my muscles had been really sore for weeks, so I figured this would be good for me. I gave four stars because she was very attentive, especially to areas I said were bothering me like my calves and shoulders, and everyone there was extremely nice. There was a lot going on and she left the room anytime someone entered the business, and answered her cell when it rang, however for such a small business I do not think its fair for people to say anything bad about that. She was very apologetic and sweet when it happened, and my massage was still a full hour. Ill definitely be back! Ill just ask to go lighter next time because Im sore the next day, but sometimes thats a part of healing. If you do like deep massage, come here!

Da
Review №5

I asked for a hour massage for sixty dollars which is currently stated On their price list I was told $60 for the hour massage and a $10 tip wasnt Wasnt enough This place is gonna be reported to the Better Business Bureau.

Sa
Review №6

I tried to get a massage unsuccessfully 3 times today. I looked on their website and they say they accept walk-in clients. That works for me because my schedule is never consistent. I got there around 1pm but it took me 10 minutes to find somewhere to park because they do not have a designated parking lot. I go inside and ask for a massage and the woman spoke to another woman in their native language and then told me not right now because she had a 60 minute and 90 minutes massage scheduled. She asked if I could come around 5. I said no. She apologized and I left.The second time I called first around 4:45pm and asked to come at 5:30pm because I knew I was 20 minutes away and I still would have to find parking. She said okay come at 5. I said I would try depending on parking. I get there at 5:05pm and a different woman takes me to the room. She asks me to pay up front which is fine. I pull out my card and she said no card. Cash only. There isn’t anything posted anywhere including on the website that says it is a cash only business. She directs me across the street to a convenience store that has an atm. I tell her I’m going to the bank to pull out cash so I don’t get charged extra from the atm and my bank.I get back and the woman looks at the clock and then they speak again in their native language and then she asks if a 30 minutes massage would be okay because she has an appointment coming. I say no and I leave. This was not a good first, second or third experience...especially for me TRYING to become a customer.I called the next day to make an appointment and I did successfully and for the same day. This time they make sure to say it is cash only. I make sure I have cash and when I go in and the woman has me pay up front. Not a problem. So she begins doing the massage and it was just the weirdest experience. She was breathing heavily and mainly just rubbed lotion on me the entire time. She seemed like she was either tired, bored or a combination of the two. There was very little music except what was out in the lobby. I was trying to focus on that but since this is more of an apartment style building you could hear the coming and going if people not to mention the people standing right outside the window having conversations. It was just a horrible experience.

Je
Review №7

Got the most awesome massage ever! A new girl is working there. She speaks very little English, so be nice to her. I decided to try a foot massage after the full body and it was just as good! Im going to make this a regular thing...

Lu
Review №8

This place love it the best thing is there happy endings are spectacular will be coming back next week

jo
Review №9

Not ah really great place for message but clean place and atmospheric

do
Review №10

Very relaxing and clean. Staff is friendly and professional. Check it out.

Sc
Review №11

I had a very good massage with a lovely lady

Al
Review №12

I booked a massage for my husband (as a surprise) and when he arrived for the appointment the place was closed. I didn’t get a call or a message to reschedule. This is my first one star review ever. I’m very disappointed. Very unprofessional!

Mu
Review №13

Hello, please tell me there is only a massage or other services

La
Review №14

Had a very pleasant visit at this location. Very friendly stuff and atmosphere. Beautiful, comfortable and cozy facility.

Gr
Review №15

I went today and was very professional she treated me with respect and will be back for sure ☺️

Ma
Review №16

Girls look nothing like pics

Je
Review №17

Has anyone gotten a massage here and felt really weird about it afterwards?

ab
Review №18

Not good service she skipped 15 mints of my 1hr and they’re not professional

Al
Review №19

Friendly staff great service and always helps me feel great!

Cl
Review №20

$60 for an hour massage Just what you are looking for Total Stress Relief. Excellent full body massage!

Wa
Review №21

Love the detail that they take care of u

Ma
Review №22

Typical average massage pushy on tip at the end will not come again

Ja
Review №23

Not open. Phone disconnected wow wouldnt come here for a walk in because gas to expensive to be driving here. Terrible

Jo
Review №24

Cindy you are the best

Ja
Review №25

Rude... Hung up on me while asking a question I didnt even finish saying. Guess Im not going here.

Co
Review №26

Wonderful experience and friendly.

An
Review №27

Soooo relaxing....Cash only and leave a tip !!!

le
Review №28

Great staff and WONDERFUL COUPLE MASSAGE

As
Review №29

Great service and wonderful massage

Br
Review №30

Sore feet not any more angelic hands-on

ia
Review №31

Good customer service

Ne
Review №32

Horrible service.

Information
28 Photos
32 Comments
3.5 Rating
  • Address:16800 Madison Ave, Lakewood, OH 44107, United States
  • Phone:+1 216-855-1086
Categories
From the business
  • Identifies as Asian-owned:Yes
  • Identifies as women-owned:Yes
Service options
  • Language assistance:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible seating:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Gender-neutral toilets:Yes
  • Toilets:Yes
Crowd
  • LGBTQ+ friendly:Yes
  • Transgender safe space:Yes
Payments
  • Credit cards:Yes
  • Debit cards:Yes
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