AVAIL Vapor - Leesburg

703 J E Market St, Leesburg, VA 20176, United States
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AVAIL Vapor - Leesburg
Comments
Ki
Review №1

This place is great! Both Patrick and Tim were so helpful in purchasing my new vape. They knew so much in what’s best for me, showing me the ins and outs of my new device, juice flavors that would appeal to my taste. They’re also more than just vapes, they sell all kinds of merchandise, all built for relaxation. Very happy and awesome vibes from these gentlemen. Best shop to go, highly recommended!

Jo
Review №2

Absolutely the best shopping experience Ive had to date. The no pressure, extremely knowledgable sales staff were amazing, if I could give them six stars I would. Experienced or new to vaping come check these guys out, it will be worth your time.

Ap
Review №3

I would give this place 5 stars, but the only reason why Im even giving this is because Jenny works there. When shes not working I really dont wanna come in. Shes more helpful and more friendly than anyone else.Sorry to leave such a crappy review, but Im sure Im not the only one to feel this way. Ive seen first hand how helpful she is compared to the other employees. This was a great vape shop, but its going down hill.5/20/18:Adding to review, since Jenny is no longer there, I have stopped 1 time and I will never be back. The place was a great environment when she was working there.

Ja
Review №4

I just had an amazing experience at Avail Vapors. I recently began vaping as an alternative to cigarettes so I was a little lost as far as knowing what to get. Chewy at Avail was extremely friendly, helpful, and knowledgeable. He took his time showing me the different devices and he helped me replace my coil. I am looking forward to becoming a regular here.

St
Review №5

I went in today and the guy there was very helpful and friendly. As I am a newbie to vaping I told him I want to quit cigs eventually and he set me up with exactly what I was looking for! They have a great variety of juices to choose from as well. All in all it was a very good experience and not expensive. I have no reason to give it less than 5 stars.

Ma
Review №6

Id say one of the best experiences Ive had at a vape shop! Both Anna an Shawn were great people down to earth an I thought I knew plenty about vaping an juices/ salt nics well ill admit I learned a thing or 2! Both were very knowledgeable and knew what theyre talking about unlike many other shops I have encountered! But overall very pleased with my vaping shopping an needs experience! Thanks again to the both of you! Whenever Im in town Ill make sure to always stop! 👍🏽

A
Review №7

AVAIL is awesome! The store is spotless, and looks very modern, and they sample all of their e-liquids. Tim is one of the most helpful people I have ever encountered, and helped me find exactly what I needed. I would give this place 10 stars if I could!

Co
Review №8

Hey repeat customer here been coming here for about two months almost on a weekly basis, Chewy and Jenny are both SUPER helpful and knowledgeable. They will go above and beyond to help customers with information. I like how they will remember customers names and really make them feel welcome, and still be professional best vape shop around. Your missing out if you dont give this shop a shot! Thanks Avail for the Leesburg location!

Tr
Review №9

Went into the store today to check out some of the smaller vapes particularly the Smok Rolo. I was asked of course for my ID so I showed him my County Issued ID the same id I use to cash my paychecks and he proceeded to tell me that my form of ID is not acceptable by Avail and that it needed to be a GOVERNMENT issued ID or County issued which mine is. I then informed him that I was also a Member of Avail and that he should look me up and he just stood there. Just very Condescending. I’m really upset with this experience because this is the location where I purchased my first mod, tank and everything I needed to start my journey into the Vape World. I happily dropped over $200 and the customer service I received was 5 star worthy.I hope someone of importance reads this and teaches that employee that county issued ID’s are valid. If I can cash a check with it then I should be allowed in a vape shop. I’m 30 years old for crying out loud. It has my Birthday on it my SSN a picture of me and my full name.Really Dissatisfied

Mr
Review №10

I get it, a business needs to make money in order to thrive BUT this place FOCUSES on up-selling you. Good luck leaving without being told about the juice special or something else they want you to think about. Great products and tasty juices but they come at a price that you can easily find a better deal elsewhere.

CC
Review №11

Went into the store as I was out of state and wanted to look into a new shop. Initially I was surprised at how large and sleek the facility looked. I was immediately accosted to show ID, which I understood. I can respect that. But then I asked to try some juices. I was told I would have to pay $1, and sign up to try juices. I laughed, and left, stating I will not sign up to try juices. Now, to explain my reasoning: The salesman mentioned that it was because of the FDA, expecting me to be naive to the FDA rulings. The FDA states that you cannot offer juice for free, and that you must check ID. Most vape shops charge a penny to try juices and do not require a sign up, but does require to check ID. This is reasonable, convenient, and beneficial for the vaping community. What this company is doing, is profiting from FDA regulations that are hurting the vaping community, and making $1 for every person who wants to try a juice. On top of that, they are using it as an excuse to have you sign up so that they market and shove their products down your throat, under the guise of its the law. Please, take your money elsewhere. Give it to a shop that is trying to help people quit smoking, and is helping the vaping community. Not AVAIL.

Ju
Review №12

Im new to the vaping world, so when i called and spoke with a very well eliquent young man over the phone i seemed pretty interested, he knew what he was talking about well educated jn the subject, patient as well as answering my dumb questions.I went there last week with my brother, as soon as i entered thru the door i was greeted but a simple hello, then the sales rep. Asked in a very firm, almost demanding voice Can i see your Ids i didnt really understand so he repeated himself in the same manner, i felt uncomfrotable giving my Id to someone i dont know as well as just entering barely 3ft into the store and having to show my id. I proceeded to take a look around i asked a few questions he responded fairly quickly, although i was never give any instructions of the vapes they have for tasting, i figured i could take a taste of one but when i tried to, the sales rep interupted me from accross the store telling i need to be a member first, this would hav been important info given from the moment i walked in, i didnt see any signs or any text that indicated i had to buy a membership, as for the sales rep. he didnt ask me any questions as far as recommending a juice or which kind of vape i hav and what juices work well with it, i would give 1 star but becouse of the young man over the phone was so nice ill give 2 stars. And no the man over the fone was not the man in the store

no
Review №13

Everything hated about vape shops tripled distilled down to its purest form.I felt unwelcome and looked down upon by the two employees in the completely empty store who failed to answer my Hello upon entering. The male employee, while continuing the conversation with the other staff member, walked toward me in an utterly unapproachable and unwelcoming manner before suffering through Can I help you at about 4-5 times the rate a human can understand (think warnings at the end of a pharmaceutical commercial). This wouldnt have been so odd if he wasnt speaking perfectly normally in the ongoing conversation with his coworker. If I wasnt completely out of juice, I would have left right then. He seemed to experience physical pain by my description of what I was looking for and I believe it was probably the hardest thing he has ever endured hearing. I simply asked for MaxVG, 0%, and Minty so it wasnt a real unreasonable or difficult request. The conversation between the two staff that I interrupted by entering the store continued through the entire transaction and any words needed to address me where terse, mumbled, and still stuck in fast forward. I was offered no option to sample the selection he made for me or given much of a description. At that point, I just wanted to get this visit over with as quickly as possible, charged the ~$20 purchase and ran out of there.I knew I missed the Zooties location in downtown Leesburg but I didnt know how much until I walked into this place. Ill be making the drive to the Route 9 location from here on out and would honestly just quit vaping if Avail was my only option. If there was a 0-star option I would have selected it.

MI
Review №14

Had a amazing experience at avail vapor just now was able to purchase a life membership which makes everything very affordable the gentleman named chewy inside of the establishment was very polite and very welcoming and very informative about all of the Merchandise they have in the establishment had a amazing experience at avail vapor just now was able to purchase a life membership which makes everything very affordable the gentleman named chewy inside of the establishment was very polite and very welcoming and very informative about all of the apparatuses that they have in the store and lots of flavors to chose from . The store is well neat and organized and there is nothing bad I have to say about this establishment definitely will be coming back soon

Ju
Review №15

Jenny was awesome me my roommate and and my girlfriend just got some kits and by far the best experience ever! Jenny really showed us how to get set up and took very good care of us! We will certainly be back!

Mo
Review №16

If it wasn’t for the low prices they have on mods and starter kits I would give 0 stars if I could,1- I was asked for my ID to verify age which’s fine by me and have registered as a member after the sales man took a scan of my ID to be able to test e juicesSecond time I went there I with my wife to buy her a new Mod I was asked for my ID again which I wasn’t carrying at the time so I explained to the sales man that you already have a scan of it and I am registered as a member , can you look it up ? The answer can back in as “ no sir , I have to physically see the ID “ , I told him I don’t have it on me now he literally said to me “ then I will have to ask you to step out of the shop “ !! Such an embarrassment!In order for my wife to be able to take a look at the produces she also had to register and when I was trying to help her out I was also told by the sales man that I “ since I don’t have my ID can’t influence this sale ” never felt so embarrassed my whole life2- their rewards program is a hoax ,, 3rd time I went there I was trying to use my points for a discount( this time I made sure I carry my ID ) I was told I can’t use them because I didn’t sign up on the website ! “ I can see them but I can’t use them “ the salesman saidI have been given a sheet of instructions to follow to have my account set the all my points will show which didn’t work ! I went back a month later and I was told “I can see you account but there’s no email address we need to have an email address listed so I gave him an email address and I still can access the account3- I called the customer service they never answered , the ask me through an answer machine to leave my details to call me back but they never have,

Fe
Review №17

Timothy was so energetic and knowledgeable. He made shopping quick and easy. Best prices Ive seen yet, i would not take my business anywhere else

St
Review №18

Chewy and Jen are incredibly helpful and I keep coming back! But, my third time coming in, there was a guy there named Shawn. He was really pushy, and made my visit very uncomfortable. I already knew what I wanted, but he kept trying to push this stuff on me. Im still coming back, though.

An
Review №19

The costumer service was great. It was my first time getting a vape and Jenny showed me everythig I needed to. Everyone was very nice and Ill definitely be back again.

Ke
Review №20

I went there today and was helped by a fellow named Chewy. He was very kind and also very helpful. They have a very nice lineup and pretty good prices. Thanks for your help! Will definitely be a returning customer.

Fe
Review №21

Anna was SUPER helpful & nice! It never seemed like she was trying to sell me something just to get me to buy things, she really tailored the experience to me & my needs. Great place.

Jo
Review №22

Disappointed to hear that the employees of this location trash talk other local vape shops in the area. Probably not smart, considering how LARGE that community of local shops is. Teach your employees not to bad mouth other establishments in front of customers.

Jo
Review №23

As soon as I walked through the door I got attacked by a salesman in this store, I told him I was looking for a specific e-liquid and he instantly demanded an ID before answering the question, poor first impression of this store wont be coming back even to look around.

jo
Review №24

The service was great! Austin and Jon know what they are talking about with their mod check-ups. They always have some sort of sale going on and they are genuine.

Je
Review №25

Love Avail. From employees to there ever expanding line of juices hardware and collaborative effort with other companies. I dont vape anything thats not Avail

Br
Review №26

Customer service has gone downhill very fast and they never have anything in stock. Find another Avail store or find another vape shop in Leesburg because this place will waste your time.

De
Review №27

I absolutely love this place I come here so much I know the staff by first name and believe it or not they remember mine even tho they see hundreds of customers a day the variety of juice and mods are extensive and not at all expensive the store is always clean and positive I highly recommend this place to anyone who Vapes and more importantly those who dont 👍

Ka
Review №28

Worst bullshitters. All they do is lie. Store is great for trying different vapes. Thy should just close their mouths.

Da
Review №29

The way this guy answers the phone is classically awesome, the extreme enthusiasm had me laughing and I ended up heading right over there. They pass the test of carrying common equipment, knowing what that equipment was (by name), answering the phone, and checking inventory for me before I got in the car.

Ad
Review №30

They ID you when you enter. Not a bad thing, they’re just covering their own ass. They don’t have any bottles larger than 60mL though, that’s the deal breaker for me.

Da
Review №31

Rude people. He won’t answer my question before seeing my id.*So like do you have Cigar Sir ?*I need to see you ID*Okay you will see it but i need to know if you have Cigars*yeah i can’t answer your question before i see you IDAnd i am 37 years old grey beard and bold.

gu
Review №32

Worst place in Leesburg if you want a headache go to Avail but if you want good flavoring vapes go to either Zooties or industrial Vapes there true vape shops runned by real people not a corporation will never go avail even if its the last vape shop in the world wished I didnt have to give them a star cause they dont deserve one

Da
Review №33

Great service, excellent prices on gear. If you vape or are thinking about quitting smoking, go here to get your stuff.

De
Review №34

The whole ID thing is too pushy.. When calling to get prices they wont tell you cuz they cant ID you. Freaking crazy.Feels like being pushed around.Let people look around first.

St
Review №35

Great clean, quality liquids, great hardware prices. Jenni is a great sales person with plenty of product knowledge.

Do
Review №36

Great service. Highly recommend Timothy. He’ll get you in and out the door with exactly what you need. Will definitely be back!

Fr
Review №37

I enjoy the pleasure of just walking into a vape shop and just taking a Whif of the place Ill tell yah I smelled good and the prices were sick

Va
Review №38

He us a salesman!!! Thank you so much! Happy vaping.

C
Review №39

Helpful sales staff will answer questions and introduce you into the wonderful world of vaping.

As
Review №40

Joseph goes above and beyond to help customers. Every visit has been a great experience.

Ja
Review №41

Great store and the employees ate always very friendly,knowledgeable and never pressure you to buy anything

Va
Review №42

I was very impressed with knowledge and information given for this beginner vapor hoping to quit smoking 😁😁

Ge
Review №43

This place is fabulous! Great. Products and prices. The staff is wonderful and knowledgeable.

Al
Review №44

Great customer service, great help nice guy working there. Know the merchandise.

Ke
Review №45

The staff here are very knowledgeable and super friendly, the prices are also great!

Do
Review №46

Great place with friendly, helpful staff.Good selection and reasonable price.

Mi
Review №47

Great customer service and friendly staff. Always worth the trip.

Se
Review №48

Employees are nice. Good quality building of the sandwiches.

be
Review №49

Love been home best in leeburg va

Sa
Review №50

Would not recommend this location. very dishonest sales person.

Br
Review №51

Very friendly, helpful and informative!

Su
Review №52

Good boys good job good service

No
Review №53

Great and knowledgeable staff

Ro
Review №54

Way over priced.

Information
2 Photos
54 Comments
3.9 Rating
  • Address:703 J E Market St, Leesburg, VA 20176, United States
  • Phone:+1 571-258-0309
Categories
Service options
  • Kerbside pickup:Yes
  • In-store pick-up:Yes
  • In-store shopping:Yes
  • Delivery:No
  • Same-day delivery:No
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Crowd
  • LGBTQ+ friendly:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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