Justus helped us with a new piece and answered every question we had for like 20 minutes straight.. 😂 definitely love the new location, the parking is so much easier and safer now. 10/10 customer service and he packed it up perfect so it wouldn’t break
Grace immediately greeted me, never got upset with me for taking my time, was very kind when answering my questions, helped me find a nice egg themed water pipe and some eggcesories to go with it, verified my id, and kept track of my available store points which saved me $16.Very thankful to have nice local shop so I dont have to order online.While some glass brands choose to be unrealistic with their pricing, whatevers shop on highland still offers great A+ glass and smoking accessories capable of meeting any budget classs/smokers needs.Thank you for the help!Happy Easter!-Santa
Called this store on behalf of a friend (who was sitting on my couch and asked me to make the calls during a moment of clarity). He was in bad shape and wanted them to please stop selling him nitrous as he was obviously abusing it and about to kill himself with it. Hundreds of dollars per week. The girl who answered the phone just... refused and told me I should be more supportive instead of judging him and for him to take some vitamin B. Super helpful medical advice. Out of all the stores I called or emailed, every single other store happily added him to a Do Not Sell list and they honored the request when he tried. This is the only store that had any sort of issue with him asking to be banned from buying it. She said if he was obviously abusing it then they would deny him but do they really think someone is buying hundreds of dollars of this stuff per week to make whipped cream? He doesnt own a bakery. I guess blue lips and burns on the mouth isnt enough to be obvious. Guess where he went when he relapsed? Now he has nerve damage. I dont have a problem with these stores selling anything they offer but if someone asks for the shop to help support their sobriety then it should be taken very seriously.
Great store. Everything you could want in a smoke shop. Employees are friendly as well.
Seems like a nice enough place but its super over priced compared to what Im used to. A 16oz bag of kratom power is just over $100 which blows my mind. Considering Im used to paying 60 for a kilo.
Changed location and name and it sucks.. dont waste your time
I can always count on and look forward to the warm, and helpful, and friendly staff. They always help me with whatever I need, and I usually have a good conversation and a few laughs too.
I went in not really knowing what I was looking for (or getting myself into) but Gia was very knowledgeable and helpful❤️ Im new to memphis and needed a new place. After her service I definitely found it. Thank you Gia!
Im at any one of their locations once a week at least and I cant say a bad thing about any of them. Always friendly and courteous. Always willing to answer questions to the best of their abilities. Theyve earned my loyalty. I dont think its necessary to even visit another head shop in the area. Unless you arent a fan of the qualities mentioned above. Keep up the good work guys and ladies.
This was one of my favorite experiences going into a retail store! Brielle happily conversed with me, gave me a lot of insight into the products, and had an overall very welcoming smile and demeanor. Everything about this visit was perfect! Thank you so much, Brielle!
This place brought me back to simpler times. It has been around for as long as I can remember. Those Grateful Dead dancing bears always bring a smile to my face!
Customer service was cool I usually go to other location on Madison but decided to give this store a chance. Once I got my sour diesal broke it down it tasted burnt like they had it in the sun too long totally downplayed the effects of the strain..
Best head shop in Memphis. The staff is incredibly kind, the selection is amazing, and their rewards program is awesome. You get really great discounts and its free to join. No other shops compare.
Theres quite a few smoke shops in this area, however, out of all of them, the Whatever chain is, by far, hands down, the best smoke shop in Memphis Tennessee. they are always offering a wide range of new, state-of-the-art, smoking apparatuses and gadgets all the time.definitely the go to smoke shop if youre ever in town
Cool Shop, employees may come off aloof because they’re super laid back but they can be helpful, just ask for what you’re looking for. They do not take cash app cards so have another form of payment. parking can sometimes be a hassle as well depending on the time of day.
Try their edibles. The THCO fruity pebbles kind that I got tasted wonderful and had me buzzed legally lol. Great product and I can personally guarantee a great nights sleep however please be aware that the effects can last well into the early hours of the next work day because it is strong. Just a heads up.
Great t shirt selection! Go me an awesome Grateful Dead tie dye!
Really nice and always helping me with things in the store. They have great incense as well!
Love Whatever. Been doing business with them for many, many years, and will continue to do so. They are very professional, and have a great selection of products, all priced competitively. I highly recommend this shop to anyone considering finding a new smoke/head shop.
Very awesome shop. They have such a friggin huge selection of glass,CBD products, and all other types of smoking accessories. Conviently located near the University of Memphis and theres plenty of pubs and restaurants surrounding the area.
Moved here from california and from what I could see, amazing and seemingly overwhelming selection! Definitely a huge let down not being able to physically go in but of course no fault of their own! Thanks Covid-19...bought a beautiful pink handpiece and nectar collector, thanks to whomever the sweet guy was that tried to help when I didnt know what I was talking about! Cant wait to go in and actually see the shop when it opens!
Friendly and helpful staff! Kittie is the best! Usually have exactly what Im looking for in stock!
Very knowledgeable. Had exactly what I needed
I purchased a canna🌱fresh glass jar that was sold to me as air tight and would not allow odors to escape. The jar DID NOT do this. I attempted to return the jar and was told by Alex, who identified himself as the owner, that he accepted no returns. HE AT NO POINT OFFERED ME A STORE CREDIT. His reason was his customers buy stuff, use it for what they need, and then return it. Great clientele. I was sold something that was misrepresented by the salesperson and that is not honest reputable business. The least Alex could have done was offer me a store credit, not literally tell me to get out. It is a shame that a nice city like Memphis has to put up with this mentality retail ownership.
It a awesome shop! We been going there since the 1990s and it has only gotten nicer! They are very knowledgeable about what their selling and the quality of it! Keep it up!
I bought a grav bong didnt even last a month. The stem broke away from the bong. $120 piece didnt last a month. The only good quietly product I have bout from this place is a nail and butane. Not to hard to mess that up. Not recomend!
I gave this place three stars ONLY because of the art workof the pipes was amazing and the gentleman was nice! However, the woman was EXTREMELY rude and spoke to me as if i was dumb! Those are tobacco pipes? YEAH RIGHT oooook! I LOVE THE OLD GUY THAT OWNS THOSE STORES BUT HE SHOULD FIND A NICER PERSON THAT HAS CUSTOMER SERVICE SKILLS
I absolutely love the energy! They had exactly what we were looking for. Being from Austin Texas it felt like walking into a piece of home.
Everybody is so courteous it was awesome I could have stayed in there all day spent the night and stayed in there a whole nother all day and spend the night again and it stayed in there a whole nother day I wouldnt even worked one of them days for free just to stay up in there and check all that stuff out
The customer service was A+. Very helpful and knowledgeable about their products. And a great selection of products to choose from.
I’m so done with this place. It’s borderline a pawn shop in Tijuana. They could care less about their customers and only want your money. I tried to exchange a vape tank because I left with the wrong one (employee didn’t bother to tell me there was any difference in them) brought it back not looking for a refund or cash none of that just an EXCHANGE for the tank I needed. Did they allow this request? No lol. Why? Because I had peeled the sticker off which left some residue of course, THEIR price sticker mind you so it’s ok that it blemished the product when I was buying it but it’s not ok if y’all have it in that condititon, double standard? Lol. Fact of the matter is this was an un used product that had no grounds for being denied an exchange. I will never shop in whatever again and plan to tell all everyone I know that shops here about how petty they are.*UPDATE* Tall Bike Guy gets a shout out from the owner in the reviews and insists he will exchange his faulty vape pen LOL. Good luck buddy. I guess a $24 exchange is less valued than a $10 one, go figure.
Great place to shop for your goods! Easy and fast customer service. They were great making sure my shopping visit went smoothly
Hard to rate as we werent able to go inside. Based on past experience I would most likely give a 5, but giving a 4 because we missed out on the browsing, touching and feeling shopping experience.
Great selection of products! Very helpful sales associates as well. A little pricey, but worth the quality!
Great selection of products and accessories, especially the water pipes. Super friendly, awesome and helpful staff. And prices are competitive with other, similar, stores.
Love the atmosphere love the staff. They are friendly and knowledgeable. Always so welcoming! Simply the best.
Got a cute pipe today with the help of a cute, sweet, helpf worker! He knew what he was talking about and pointed me exactly where I needed to be looking at for my price range Thank you!
Wouldnt sell me anything without a mask on and we were outside. Ridiculous.*there wasnt a line to enter because you couldnt we were outside and I was the only person there. Ironically enough the gas station next door GAVE me a mask to earn their business. Hopefully by now you followed suit.
Was treated with no dignity treated as an outsider wasnt even warned or advise of rules of naming certain prehistoric items that Ive been using since I was in my twenties which Im now on my 40s yet being treated like I didnt know what I was talking about and that I should watch what I say and was not allowed to buy anything was told that they could not sell me anything I honestly felt like it was due to my nationality guessing I wasnt the right tone
I went to get some sage to fill my home with positive energy. They had what I was looking for, at a good price and friendly service.
Went in looking for new juice for my vapor cigarette. Was greeted friendly and was even introduced to some new flavors. I left with a new tank and great tasting juices.
Great customer service. A nice and clean environment. They also have a wide range selection of items.
They got some good stuff in that place and great T shirts
Unless you visit the website and/or already know what you want, its disappointing just being able to window shop. The employees are doing their best to make this form of shopping work the best it can.
The first time i went there i got one price on the starbuzz 10 buck 100grams then the black guy who sits in the wheel chair for fun told me a more expensive price(false advertisment).its really just too much bullshit to type but dont go there to sum it all up.
Always a clean, Fun, and friendly place. Hunter was a great salesman and also very helpful and informative. Id ask for his help.
Friendly, helpful staff. Very knowledgeable. Just a cool little shop with everything from herbal supplements to cool Memphis gear
Great selection and great service! Air was out so it was extremely hot... Employee said it had been out for 2 weeks!!!!
I love Whatever! I went to this location for the first time the other day and bought so much stuff!
Never go there again. they sold me a defective vapor.took it back next day and they act like they couldnt help me.so now Im out of $75 buck . dont go there they will rip you off.
Great shop, fully modernized and gentrified, but I still get a little nostalgia from going in.
Really cool variety of blown glass. The customer service was friendly and helpful and I am very satisfied with my purchase 😊
Super polite and helpful staff. I can always get a great recommendation on what Im shopping for.
Great customer service always. The staff is very helpful and informative, pricing is very affordable.
Great place huge selection of everything you need. Cool atmosphere and even cooler workers
I love the employees they are so helpful
Awesome unique products you cant find at most headshops. Helpful staff, chill vibe, and the store smells incredible
The staff at Whatever knows their business and has been around Memphis forever. They have something for everyone and have more to choose from than anyone else in town. Must go!!
Very helpful, friendly staff, will be going here from now on.really really good vibes when I walked thru the door !
Great spot for everything you need to keep your head together. They have three convenient locations and I wish they had more.
Quality products, exceptional customer service, good people, and overall good vibes as soon as you set one foot in the store.
Theyre only providing curbside service right now, but the guy that helped me was extremely cool and helpful. I plan on going back soon.
There is a little frizzy-haired lady working there that is the cutest, sweetest there is. I really wanted to take her home with me!
Low quality products
Always find new and interesting items when I visit. Very friendly and helpful staff. A Memphis classic!
The markup at this place is ridiculous. I purchased an item that cost $109 in store but was $30 online. Tried to take it back 20 minutes later and they wouldnt accept it. A 300% markup on an item is ridiculous and a smack in the face to would be customers.
Love this place. Sometimes prices kinda high. But good quality products.
Best place to shop for glass pieces and wickedly awesome artwork. And they have fantastic prices.
Great place for any and EVERYTHING YOU possibly could need for Healing and Oil burners and clothes! Love Love this place!
Has plenty of variety as well as quality and the employees are very helpful and nice.
They are nice n its very clean n they have a wide selection
I was reasonably happy with my purchase, in spite of the snooty staff, until I discovered that they are twice the price of other head shops, with friendlier personnel.
This is the coolest place .ya gotta stop by your gonna love it.
Everyone was so friendly and helpful. I will be back cause I love the atmosphere.
They sick. Not helpful at all. Description online is false!!!! Dont believe the hype. Total waste of time.
I love their smoking accessories, stickers, clothing, and incenses!
I love this place. Has everything you need.
Great place. Just do no call water pipes a bong, or you will be asked to leave.
Nice atmosphere great employees and excellent merchandise 😁
Friendly staff, excellent service, great shop overall.
Very nice. Cool selections of products
Great selection and the staff is really friendly.
Its just the neatest things in there I could get lost . Lol go check it out
Very cool place. They cater to multiple needs.
Bad service
Nice place and great service, really informed staff!!
Pricey but good quality. You get what you pay for
DO NOT GO TO ANY OTHER SMOKE SHOP IN MEMPHIS!! This is the best store with the best products at the best prices HANDS DOWN.
Great selection, excellent service,fair prices
Helped me find what i needed even though i didnt know what i was looking for. thanx guys
Another good location to buy your CBD, etc needs!
Amazing store. Had everything I was looking for
Always nice staff, sometimes a little busy.
Curbside only right now but was fast n pleasant
Very nice customer service. Very helpful.
Great store Great customer service Fun Atmosphere
The lady clerk spys on black ppl shes weird an low key racist
Interesting little shop. Always good vibes
Awesome place head shop stuff;]
Whatever did have a one hitter in the store and I bought a lighter.
Good selection and staff, but everything is overpriced.
You got a try out this place that carry everything you might want in smoking pipes glassware you name it that got it
The workers there do not know anything about their products
This place rocks great head shop
Nice selection of Whatever you need.Wink wink
Reminds me of when I was a teenager... With no worries... Just clouds
Great customer service cool merchandise
Really nice and helpful staff.
Great prices, cool staff
Way too exspensive..not a good selection
Love it! Everything we need is there!
Awesome service and great selection
Best variety and inventory of smoke shops in Memphis.
Very friendly and helpful staff.
Nice respectable place to buy smoking aids
Had what I needed. Good service.
Beats all the others. Nice workers
My favorite place to buy smoking accessories
Good place chill people but expensive glass
Use the right terminology and youll get what you need dont and youll get the door
Buying my husband Lingo Lachi some things
Best smoke shop in north memphis
Love their incense, burners and shirts
❤️ 😍
Best headshop in Memphis hands down.
Courteous helpful and professional staff
Really neat place .
Chill folks
Love this store it is Great!!!
They have whatever youre looking for.
Best Prices in town!
WHATEVER equipment you need ! WHATEVER has it !
Just hate the curbside service though
Great place for smoking accessories
Whatever! is IT! Love this place.
Great vape selection
😀
🤷🏻♀️ I Love it!!❤️😎💋🤣
THIS PLACE IS HEAVEN ON EARTH....
Great customer service
Great head shop
Always a pleasurable exp
Love the selection.
I like it cause its local
Couldnt find wherever it was!
Awesome
Best shop in Memphis
Had everything I need
Great service
Best stop from the smokers
Good.
Love this place!
Go there, buy there.
Best smoke shop in Memphis!
Oh i love whatevers!!!!!!!
Great store
Miss their spice!!!
Good place
Very helpful
Ok
Got me a tattoo
Love it here
My CBD place!!!!
Whatever!
Best Smoke Shop
Nice spot 👍🏾
All your needs
Friendly staff
Fire
Variety of products
Sweet glass
Loved it💙
THE Memphis smoke shop
Cheap products
Candy land!!!!!!!!!
Awesome 😎👍😎👍
Loved it ❤️
It was whatever
Good