Red Star is an interesting situationYou save a prolific amount of money ordering online as opposed to the store front. However your savings is eaten up by the shipping cost.If you only need one or two items, there is no winning situation.Its best to build a larger order and just order online if you can do that.The ultimate downside to this strategy is that you have to wait longer and longer for that amazing Wyatt Earp or Morley Red juice.The staff is always friendly and knowledgeable. That makes up for the higher price to some degree.
Cheyenne was amazing!!I had a crappy day but her smile and over all good vibes made my day better ❤️ Thank you so much Cheyenne for being so nice to me and making me smile
Always great service and good convo! These folks will take care of you and be sure to find your fix. I always come here and am happy to spend my bucks on their products. Thank you guys!
Went in a little bit ago, drew was absolutely awesome, helped me get in and out super fast, and made some great recommendations for the next time I buy!
Just picked up a great vape set up the other day for a hell of a price too. Special shout out to the employee Drew, super helpful and helped me figure out exactly the right set up.
Cheyenne is hands down the best. I’ve been coming here for years and they always have everything I need stocked. In and out just the way it should be
Excellent Vape store, always has what I’m looking for, friendly staff, and store is always clean. Drew assisted me and he’s super knowledgeable and very polite! Five Stars Red Star
I have been coming to this place for years and they are always friendly and super quick. That is why I keep coming back. Thanks
The employees here are always nice. Drew was amazing when I went in for my vape juice and coil.
This place rocks! Justin is very helpful and always answers my questions. I would strongly recommend Red Star.
This place has outstanding service!! I had a mod that I bought from them 3 months back break on me and Koa ( I hope I spelled that correctly) and Evan worked on it for about 30 minutes to no avail. Long story short, Evan gave me his mod, which was the exact same mod even though I was prepared to buy a new one. These guys are the best. Im in there once a week to get juice, which in my opinion is the best. They never dissapoint. Customer for life here.Ive been coming here for almost 10 years and have never seen such awesome customer service. Great prices on house juice to premium juice. Their mods, tanks and kits are very reasonably priced. Its your one stop shop.
Sean and Justin are the best people at the shop with the best customer service experience and have great manners and make you feel like you’ve known them forever
Kurt was extremely helpful and knowledgeable! Will definitely come back!
Redstar is helpful and attentive, with a great selection of juices and products and a very chill atmosphere to the shop!
My sister told me about this place!!!!!! AMAZING CUSTOMER SERVICE AND VERY PATIENT!!!!!! CLEAN!!! VERY VIBING LOVE THIS PLACE CAME FROM CHANDLER JUST TO GET TO THIS STORE!!!
Very helpful & knowledgeable. Fun, warm, quality staff & great selection of juices & gear. Ive been going to this shop for years & even though I dont live in the neighborhood anymore, Ill go out of my way to shop there.
Justin was awesome! Super knowledgeable and great to talk to 😊
Always my go-to!! Great people, great service! Shawn was fantastic!!
Great experience with Justin, was able to answer all of my questions.
I love red star they’re my go to for vape juice and vape mods! You can get a 60ml bottle of vape juice for around $16 here which is a steal and they have a huge menu of juices to choose from! I’ve gotten a few coils from there that didn’t work and they just gave me a new one to replace it without charging me which a lot of places won’t do! They have all types of vaping devices and tanks with great deals price wise for those as well! Also the staff is really friendly and super helpful with any questions I might have whenever I go in or with choosing a new mod whenever I’m feeling a need to upgrade! Definitely recommend this place to everyone!
Just went in on Veterans Day. I normally go to the QC location, but I was in the area so gave them a try. I didn’t catch the guy’s name who was working, but he was super friendly, and knowledgeable. I’ve been a loyal Red Star customer for like 7ish years now. After over a decade of vaping and going to dozens of vape shops, I won’t go anywhere else. Every single stop to get what I need has been great. Always friendly, always know their products, hardware and juices, and always have a great selection. Whether you need a new mod, coils, juice, disposables, whatever, they got you! DEFINITELY 5/5!
Always really helpful with coils and juice, friendly service
My husband and I have been long time customers of Red Star. They always provide excellent service are super knowledgeable and very friendly. Tonight we saw a new face... (Im always a little wary of new employees at any business). But Nick was super friendly and helpful just like any of the other employees. We were laughing and joking with him like hes always been there at that location. Thanks Nick! From: Lynn and her husband (who also happens to be named Nick)!
Justin was great and very knowledgeable. We only come to redstar!
Justin was very helpful and knowledgeable. Great store!
Always a great experience here knowledgeable customer service.
The store is always clean and the people that work there have always been friendly! Daniel and Shawn were awesome!
Brandon was very knowledgeable, courteous and patient. From knowing nothing, i was 100% satisfied with my visit and products. He took the time to put everything together and give an in depth tutorial. You dont find customer service like this anymore. Glad I chose Red Star Vapor.
Andy at the store on Baseline is super helpful and always has AMAZING customer service!And Red Star in general provides excellent quality products. Thanks you guys!
I had an excellent experience here. I bought a full setup and extra batteries, left very happy with my purchase.Nick was knowledgeable and very helpful. The next night I brought my wife in so she could get one as well. Same experience.Thanks Nick!
Great selection of mods and disposables. This is my go to shop for any vape products
Ive been coming here for almost 10 years and have never seen such awesome customer service. Great prices on house juice to premium juice. Their mods, tanks and kits are very reasonably priced. Its your one stop shop.
I’ve been to a lot of shops before but this crew here was awesome, funny, friendly and extremely helpful! I’ll definitely be making this Red Star my go to place! Thank you Nick for all your help today!🙏🏻💯
Get all of my vape supplies here. Good products and good service
Visited recently. Had a great experience. The gentleman I met sold me some Red Star juice. I got Triple Berry, and Frost Dragon. I have been tearing through the Frost Dragon.They also sold me on the Vaporesso XROS 3 Nano. If you are a higher OHM, small device kinda person, then this thing is amazing. Super simple to use, easy refill, and USB-C charging.This location will be my new go-to spot.
I meet Kayla today and she was very knowledgeable and so kind I really enjoyed seeing a female in here and if you hire more females make they are just like Kayla she was so kind and funny !!
Absolutely love it ❤️ Husband and i come here all the time perfect customer service friendly faces and positive attitudes and very super helpful ! Definitely recommended 🙌🏽💯💯
Great service! Great products!
Alex should be the district manager excellent service and extremely knowledgeable been coming here for years best vape juice in town , new review 2024 still the best ship Ive ever been to staff is awesome Shawn and Daniel are awesome best vape shop in ARIZONA
I go to the location on Baseline closest to Dobson and I have made that the only spot I go to get anything to do with vaping. I only know one employee by name and that is Alex and he has remembered mine and welcomes me every time I come in. Great place definitely recommend you check it out. (I now have met a second employee whom makes me feel welcome and helps as if I was a friend. l feel horrible I cant remember his name, hell I had Alex named Zack.. SMH) Bottom Line go to Red Star!
Nick is new to this location, and they are lucky to have him! He is simultaneously personable, upbeat, respectful and professional. He even remembered from my last visit that I had purchased a Valyrian tank and might need coils, and generally which juice I prefer. Hes a great asset to the team/company 😊 and Im so happy that Black Raz Ade (house brand) still tastes the same. Good balance of sweet and flavor, not overpowering
Even though I stopped in 30 minutes before closing, Hannah was super helpful, patient and friendly!Store is clean and bright with lots of product options. Prices are comparable and they often have deals and sales.
Outstanding store, both the service and products! An update to my previous review: The service is excellent and caring to your needs from all staff (example is Josh who went the extra mile for my request). Also the products are diverse and of high quality (you can even get high VG and 12mg nicotine, hard to find these days). Locally made juice (90% VG) is outstandingly above the quality of big brand names. Very glad there is a store like this!
Great experience. The space isn’t overwhelming and the staff is welcoming. The person who helped me was really great — listened to what I’ve been using and the features I was looking for and was able to set me up with everything I needed at a really affordable price. Vape shops and products have changed a lot over the years, so it’s nice to have a place where the people know their stuff and seem sincerely happy to help without any snark.
Well stocked and friendly store!
Absolutely the greatest service provided and even better product knowledge and product selection. I, PERSONALLY highly highly recommend to everyone whether you need a juice, a new unit, a good selection of nicotine or just have questions about what youre wanting, dont hesitate to stop by & check them out.Tell them Crystal Suarez sent you im. (Feel free to show to anyone). I absolutely love this store!!!
Friendly and knowledgeable staff. They give great recommendations on new e-liquid flavors to try based on your flavor preferences. Although they didnt have the glass for my tank in stock they gave me a free band to put on my tank to prevent it from breaking for when I get a new glass.
Great customer service, juice and device selection!
Alex and Daniel at my location which is store on Baseline and Dobson, never disappoint. Very helpful every time. Actually, all the employee’s here are very personable. Thank you, Alex for fixing my issue with my mod. I appreciate you dude.
Went in after not vaping for years to get a new tank, the staff was super chill, made me feel super comfortable while asking questions and they answered all of them with ease. Definitely recommend you stop by the shop for your vape needs!
I moved to this area about a year and a half ago. I was very comfortable going to my old vape store and so I was hesitant about simply going to the one closest to me. These guys are the best! They know their products and always make great recommendations. It’s always a no hassle experience and everyone that works there is genuinely happy to see their customers when the walk in the door. Big props to Ben and Brandon. Those guys are awesome!
My favorite vape store! the staff, especially andy, are always so friendly and helpful and give the best recommendations. it’s always clean too!
Awesome service. Daniel was awesome and helped me get the right vape
Great Atmosphere in the shop! Shawn was very helpful with getting me set up with a new device!
One of the best shops in the area!! I was visiting from outta town and a friend sent me there. I was greeted coming in the store, had an engaging conversation and the man working there was super sweet and helped me find what I was looking for, even tried something new. Thanks guys!!!
Great location! Knowledgeable staff, good prices, broad selection. Been going here for a couple years now and have never left unsatisfied.
Best shop I’ve gone to in AZ!!! Always stocked with a variety of options! I will continue to keep shopping here. The staff is amazing, especially Daniel. Very polite and knowledgeable. Keep up the amazing work here!
I love this store! And all the employees!!! I have been going to them for 4 years now. I travel just to come and get what i need from them. They are the best! The customer service is PHENOMENAL👌! They are friendly, down to earth and just overall good people. They always have what I need and want in stock. Come check them out. They take good care of you.
Id give it 6 stars if I could. Very helpful and customer service friendly! Had exactly what I came for.
Go here regularly everyone that helps me out is friendly and helpful
I have been going to Red Stars across the valley for around 4 years. I have never, ever, met an employee that has given me an unpleasant experience.Every store, and especially my home store for the last 2 years on Baseline in Mesa, is full of pleasant, knowledgeable people. It really is a community, and Red Star’s awesome culture has shaped my experience with the community to be the best ever.
I’ve been going to red star for a while now, and every location they are always very nice. But the guys here ROCK! Always super sweet and kind, always ask about my day every time I go in which sometimes is needed because I come in after school at ASU quite often. Thank you!!
This place is the best shop around. The employees there genuinely are nice people and want to help everyone out in the store. Mike whos a manager is a real stand up guy, always willing to help. They offer solid advice and honest opinions on juices, mods, and tanks. Prices are comparable to other shops but theyve won my business with their friendliness and approachability.
Fantastic service and very knowledgeable!!!
Always the best service and vibes!
Nick and Daniel were awesome!! Very knowledgeable and helped me pick what I was looking for, even though I had no idea what I wanted!!
This place rocks! Always friendly service and they always have what your looking for never out of pods or juice Red Star is by far the best Vape Shop retailer in AZ i have been to 5 or 6 locations and never have had any complaints or problems!
The staff at this place are amazing. They remember me every time I come in. Its clean and organized. You guys rock.
Great customer service, very friendly people to get help from! With questions I had they were very patient. Great selections to choose from, definitely going back! Thank you guys!
The guy with the long hair, didn’t catch his name unfortunately is a super nice guy. Had a bad bottle of vape juice which is no fault of theirs. Went to their location and the guy swapped the bottle out with no hassle. Great customer service skills and glad he was willing to help me. Would recommend this place.
Was just in there getting a coil and juice. Every time I go into this location, the guys are always helpful and friendly. I always learn something new. They are very educational. Just a few weeks ago I had a decent conversation with a gentleman just about life. I love it! It’s a min from my house and again everyone there is awesome! Would recommend! ❤️
Andres is dope he always help full when I need help
Super helpful and friendly staff! They always answer our questions when we come in and just all around cool people. Definitely our favorite place to shop juice!
Not gonna lie.. Came here from another location not too long ago & haven’t been back to that other store since. The management is excellent. The customer service feels more personal than customer service. Authentic at it’s best! Keep it up
As always ,, I had another amazing experience shopping here! I always feel like they take the best care of their clients and treat everyone like family! Everyone here goes above and beyond to help me pick out new juice flavors and makes sure Im happy with my purchases. Ill never shop anywhere else!!
Ive been using Red Stars house blend for 5+ years now. Ive tried almost all of the premium juice brands and none of them compare to Red Star. Not to mention, Ive always received top notch customer service at each location Ive visited.I would suggest selling the product online again if possible. I no longer live near a Red Star location but would happily wait for my favorite juice to be delivered. Until then, I will savor the Icy Blue Razz I have left and stock up anytime I have the chance. ✌️
I love the customer service at this location! The staff is always friendly and ready to help. Ben has helped been there every single time we shop at Red Star and he is amazing!
Overwhelmed by the customer service and level of care they offer. I have yet to walk in and not be greeted by a genuinely happy employee. Their products are always organized neatly and top quality. Much better than Blue Dragon.
Kind of mixed feelings.. Employee that helped me out was awesome. I went in knowing next to nothing, having just ordered my first unit online. Guy took apart my whole unit and showed me how and what each piece was. Invaluable information. That said, they dont carry iSub coils, which is what I needed. I was recommended to this place, and was told to try Sweet Water oil (which is great). If they had what I needed Id be a returning customer; but they dont, so Ill have to keep ordering online or find a new place..
Josh was extremely helpful with finding everything. Came here my first time a few weeks ago and its my go to now. Thank you for the great customer service!
Lots of variety and they have a rewards program that is really nice! I only take away 2 stars because the staff isn’t really knowledgeable. They’ve set me up wrong a few times because someone doesn’t know but maybe someone else who isn’t currently working might kind of deal. If I have issues I go somewhere else but to buy stuff I’ll shop here anytime I’m passing by
Red star on baseline is by far the best vape shop around, always have what I need, staff is always super friendly and helpful, Ask for Alex he’ll take great care of you!
I purchase the wrong coils. They exchanged them no problem. Great customer service. Im a loyal customer
I usually go to Red Star for my vaping needs but the one in Chandler. However, I this was my first time at this location. I wish I remember the dude’s name but he had hella long hair. He helped me quickly get the stuff I knew I needed and made helpful suggestions on the stuff I wasn’t sure about getting. Super quick, helpful, and friendly. This shop will be my go-to from now on.
Very clean shop. Staff is always polite and very helpful. Will continue to visit this locatin.
I came in today to get a new tank. Its been a bit since ive bought one so I didnt know what I really needed. I called first and Alex set aside a tank for me. Then when I got here Zane really came through on helping me not only set the tank up but also took the time to walk me through my mod settings. Man im so impressed with their service. Thanks fellas for taking such good care of me.
Decent shop. To big for such a small amount of product. Staff are not very friendly. rush sales. Dont feel welcome to look for what I want. Rather if I say anything or ask a question they automatically assume I want it. No I have questions about the mod. Some of these guys are not trained and it shows. Idk maybe hire someone whos been working the industry since.... 2012..Update 3 star- 1 star;They hired someone new not that the old employees are any better l, with there bad attitudes. New guy napping on couch and having no clue what hes doing.New guy clearly has no idea how vapes work, what they do, or anything but nap on the couch. Asked a very simple question, and he responded idk man I dont vape I dont know anything about them. Then why did they hire you cause you a friend.Red star vapor your the reason the vape industry has fell so far. Your company is the worst ever and you do nothing to fix it.
Awesome shop, I have been coming here since they opened this location. 100% would recommend coming here.
This red star location is BY FAR the best in AZ! Friendly people and very efficient and knowledgeable! Id go out of my way to visit this location regardless of close proximity. Thank you for serving us up the best!
Ok, reading the few bad reviews, I feel for the guys who work there. They are ALL nice, helpful, cool as hell. I dont drive and Ive sent my dad, my mother in law, and even my boss to pick up juice for me. They all say that the staff is SUPER FRIENDLY and helpful, even to people who have no idea what theyre ordering. These guys make great recommendations, so if youre overwhelmed by the menu/shelf, tell them what kind of flavors you like,. Ive found my favorite juices this way. I love this store, the environment is laid back, the PRICE! oh my god, whenever I cant get a ride and have to buy other juice, its sub-par quality and too expensive compared to Red Star, THE BEST!
Excellent customer service and professional demeanor! They sent me a package for review and the shipping was quick and easy with no hiccups. Have to give a big shout out to Josh in Marketing for being such a big help in getting this product to me for review and also to Bill who was kind and helpful every time I needed to call the store. I hope to do many more reviews for them in the future! Big thumbs up and 5 stars down! ;)Thanks Red Star Vapor!
Great place, great atmosphere, friendly staff. Kat was superb and helped me get what I needed. Best shop in Tempe.
The staff is always down-to-earth and friendly! They are willing to answer any questions about products.
Shout out to Andy. Awesome customer service
I’m brand new to Arizona. This vape shop is very close to me and the satisfaction I get from the staff is perfect. Brandon has helped me on multiple occasions and is a star employee. Thank you red star vapor team!
Very chill place always get what I need.
These guys have always been nice and knowledgeable. Everything that I ever need, I come here. They educate me on different products and up-to-date stuff. Super nice staff, highly recommended!!
Never will I ever step foot in any Vape shop other than this one lol. This location isn’t even the closest to my house. But other locations don’t seem to compare….They’re always there when I need them. They are open late. The one employee with the glasses is always there and always helpful. I definitely appreciate the location as well as the staff.
Red Star vape shops have been my go to for over three years now. no matter what location I go to I always receive excellent customer service. Their selection is amazing! I personally love their mothers love juice and don’t use anting else now !
Always great service, my favorite products are always in stock and very friendly staff
My favorite Red Star store to date! Im relatively new to vaping and I havent gotten down my favorite juice yet so Im trying various flavors to get it down. Ben is always super helpful in explaining them and suggesting great fruity juices based on what Im truly looking for. All those suggested have been great and hes been right on with the flavors and taste! I appreciate that very much!If I had to say one bad thing about anything Red Star it would be that the reviews were pretty spot on with regards to the Sweet Water juice. It was not good! Others reviews said since it was changed a bit it was bad and they were right cause it tasted like old and awful fruity water, lesson learned!Keep being awesome Ben and Red Star Vapor!
Thank you to Shawn for great customer service and upselling 😃
Everyone here is always so friendly and patient. Theyll sit with you while you check out product and flavors and never make you feel rushed or unwelcome. I cant recommend these folks enough. Excellent product knowledge and a great variety of flavors too.
Incredible experience. Store was spotless, customer service was top notch. Staff were extremely knowledgeable and helpful. Asked about my day. Great experience. Will forever recommend.
I love Red Star. Staff are always knowledgable and helpful at all locations. They take the time to answer any questions you may have whether about juice, coils, or mods. They are patient and have recommendations when trying new flavors of juice. Never left unsatisfied. Flavors of the day are always rotating and its always a good day when its one of your favorites.
I was visiting from Missouri this last week and stopped in because of a recommendation from my friends boyfriend. By far the best experience Ive had so far in a shop. The two gentleman working were great to talk to. They gave me a rundown of how they got started to where they are now (I know how they are growing at such a great pace with the top notch customer service) they have a whole wall lined with flavors and were more then helpful with a few recommendations based on my wants.If youre ever in the Phoenix area look them up and stop by. For reference I stopped at the Baseline store.
Best Vape Shop in the Valley! Definitely my go to spot. Lots of juice options, tons of devices, and the guys there are always helpful. I literally don’t go anywhere else!
Excellent service Ben was awesome as usual. Helped me pick some great juice and had a pleasant conversation with him! Awesome employee and still my favorite location to get Vape Supplies!
Just dropped by to see Ben and he was incredibly helpful with everything I needed, I had some questions and he was there to answer them, if you are ever near this location don’t hesitate to stop by. They have great customer service.
I come here all the time and these guys are amazing. Just tonight I came in looking for help and get a very friendly greeting from Shawn, Evan, and Ian all asking how I was and how they could help me. Its just over $20 here for 100 ml of juice and they offer stars where you can get 10 dollars off every 10 visits. Comes in quite handy for trying out the smaller juices. Have never gotten a bad answer or recommendation for my mods, tanks, or juice. Will definetly keep coming back!!
The guy who works here is very knowledgeable on his products. Other shops jus sell the stuff and expect the customers to know what they want. He knows how to recommend flavors really well. He will get you what you need rather than try and get you to buy the most expensive thing to get a big sale.He has exclusive vape flavors that are worth a try and has sizes small enough where you are not mad if you buy something you don’t like.Beat smoke shop in the area by far.
Red Star is my favorite vape shop in the Valley. You guys are very knowledgeable about vaping products and are always able to answer any questions I have. Also, the rapport your employees have with customers is second to none! Seriously, you have the friendliest employees working here. Special shout out to Ben for recommending the Watermelon Apple flavor!
I love coming into Red star atleast once a week and one of the reasons is because the staff are so helpful and knowledgeable about the products in store. Everyone that works here has a great attitude and theyre all so chill
Exceptionally helpful and knowledgeable. I went in with almost no knowledge, and left with a mod I love and some great flavor options. That was almost a year ago; my wife and I have kept coming back, and well continue to do so! Highly recommended to anyone.
This is my go-to shop! Always a great selection of juices, and even their house juices are tasty! Super friendly staff willing to help and suggest new juices. I like trying new ones, but never know what I want. This place is great!!
These guys are always incredibly friendly and inviting, while also knowing their product well, which honestly can make or break the experience. Definitely the shop I recommend most.
Red Star is my go-to shop for all my vape needs. I like that this location has expanded to carry more than just juice n mods. I choose to give my business to Red Star for so many reasons. Firstly, their house juice line is supreme. If you like fruity vape juice n havent tried PixieTears yet, youre missing out. Their prices are great, esp when they have promos (follow their IG for weekly juice deals and a heads up on their other promos). The biggest reason I continue to choose Red Star when there are soo many other places closer to my house, is because of their customer service. Every employee is incredibly knowledgeable, friendly, and helpful. They greet you with a smile that you know is genuine and you can tell they enjoy their jobs. Props to the owners for taking care of the staff; Ive always believed that if you treat your employees right, then you never have to worry abt your customers because the staff passes on that treatment n mindset. Thank you Red Star- staff and owners- for providing a business that i enjoy giving my money to ;)
Alex was very friendly and personable when I came in, got me what I needed and recommended to me the latest and greatest of some juices. Always a pleasant trip to red star for coils and or juices.
Alex has been so helpful in finding me the right products. Your customer service is stellar. Thank you red star. Im a big fan!
Great spot with lots of flavor selections and the staff goes above and beyond. Always look forward to coming in.
Great customer service and fast shipping. While I was vacationing in Arizona we stopped here and every one was very helpful. If your looking for great priced juice affordable mods, and good people red star is the place to go in Arizona!
Wonderful staff, great selection, AWESOME PRICES. House juice is better than most premiums for a fraction of the cost. The staff was super helpful getting us some new mods for a great price. All in all, awesome location with great customer service.
This shop has amazing customer service theyre always on top of everything making sure you get everything you need, with amazing service. My favorite vape shop Ive found in mesa. Huge shout out to Ben for always helping me find new amazing juices to add to my favorites list, and for always keeping me updated on new mods coming out.
Great store! The atmosphere is chill...maybe a little too chill. In all seriousness, the vapor juice selection is phenomenal, and the staff is incredibly knowledgeable. Wait time is usually short, and youll walk out with what you want, and youll never be pushed to make a purchase. Be wary that vaping is not cheap to start, but gets cheaper once youre set up.
Ben was amazing at helping me find what i needed. He was very patient considering i didn’t know what i wanted to get. Very happy with the service he provided for me. I will keep coming back to this location! (:
I love this shop! The guys are always very nice, definitely know their products, and offer great suggestions! Been goin to this location for quite a while now, and dont see that changing. You guys rock!
I’ve only been in a few times to pick up vape juice for my husband, and every time I have the employees are kind, helpful, and patient; especially since I usually do not know what I’m doing lol-they always help me out to make sure I’m buying what he needs and they do so quickly and politely. Best vape shop I’ve been to!!
This Red Star is my favorite! Every time I go in, they have everything I need and the people are helpful, knowledgeable, and friendly. I live about an hour away from this shop, but work close to it. I go to this one instead of the one by my house because I prefer this one WAY more.
This is a really good place, its very clean and the workers are very nice. They also have great deals on things.. 5 out 5 stars.. 😀
Ive been going here for years and I came back to this store being super different after 3 years of living in Texas(yuck). The atmosphere is still hella chill and the dudes are super dope. GGs red star for maintaining awesomeness.PS. PLEASE STOCK AT LEAST 1 CHERRY FLAVOR FOR ME PLS
Red Star is hands down the best vape shop around. Once I came here I never had any complaints or need to go anywhere else. Ben, at this location, was super friendly and helpful to me. These guys know their stuff and would never steer you wrong.
This place is awesome! always has the selection I’m looking for, and Brandon + Kieran are wicked awesome and helpful. will come back regularly!
Josh was amazing. Came in with a mod that I dropped and he was very helpful and informative of my options with breaking the bank. Big ups!! Thank you.
I posted my original review 4 years ago, when I first started shopping at Red Star. Ive remained a customer of Red Star exclusively for nearly that entire time. I shop at different locations regularly, depending on where I am, but I always make time to come back to the Baseline shopThis is their flagship store- and Alex leads the charge of their excellent team, with his great attitude, and encyclopedic knowledge. His pleasant vibes are infectious, and he really makes this place light upIf youre brand new to vaping, or youre more experienced, youll feel comfortable here. They really make an effort to speak in a way that people will understand, and dont look down on those just looking to quit smokingIm also thrilled this location is open 24 hours now as well, for late-night solutions to your days mistakes. The house juice is excellent, and its all I fill my Orion withMake some time to come down, you wont be disappointedOriginal post: My favorite vape shop, hands down. I drive from north/central Scottsdale down here once a week to get juice- I wont buy it anywhere else again.
Great employees, always ready to talk and very polite!
Very friendly staff and convenient location. The reason I give them three stars is that they are WAY overpriced (about double the prices at Kidney Puncher for the same exact product). Do yourself a favor and Google whatever youre buying to see what a reasonable price would be before you over pay here.
Always a pleasure dealing with the guys and gals at red star. Great prices amazing service and always a fun place. Very educated and helpful.
Red Star is pretty much the only company I get my juice from. This location in particular goes above and beyond the rest. They know my typical order and often reach to grab it when I walk in. Then, if I happen to be in the mood for something else they help me select a juice that fits my taste. Every mod, tank, or rda I’ve purchased has been exactly what I wanted and as described. I even go to this location over two others that are closer to my house.
Red star vapor is one of my favorite places to go when i need anything for my vape. They have a variety of flavors and types of juices. As well as many different vape set ups. You are always greeted as you enter and the employees are super friendly.
Love this location and employees! Ben helped me with my purchase today and he’s always so nice, upbeat, & helpful when I stop in.(: They always have my puff bars stocked up and make my visit super easy!
The staff here is amazing. They are knowledgeable and always willing to help. Want to try something new? Dont be afraid to ask. The place is always stocked and ready to go. Ive been coming here since they opened and refuse to go anywhere else.
I stopped in shortly before close and was handled personally by the district manager Josh. He was extremely patient with me, and talked at length about various mods and their pros and cons and helped me stay within my budget. After ringing me up, he also took the time to explain everything to me, from setting up new coils to programming the wattage of my new mod. This store has a new lifetime customer.
Great selection to choose from, awesome prices and friendly employees. Daniel is always so interactive and kind with customers. 10/10 recommend going here.
Ive always come to red star but when I was down and out and needing guidance Ben was the man. Thanks man for helping me get everything figured out.And Alex your running an awesome store awesome associates.
I use to live in Mesa right down the street from this location. I reside in Tempe now and will gladly make the trip to see these guys. They have the BEST customer service!
I only go to Red Star. Even if it’s completely out of my way. They have the best vapes, juices, and most importantly, their customer service is above and beyond. Ben was really helpful the last time I stopped in. You guys have my loyalty!
Staff is friendly and knowledgeable. Wish they had more testers, not a huge fan of the spend money and hope for the best thing. They have said they will exchange your flavor if you dont like it, but going back and forth isnt convenient.
Thank you so much Ben!!! I never write reviews but my wife came in to the shop and he was having a really bad day she lost her father a few days ago and she said you made her laugh and smile which she really needed we would always go to m&i for sure coming back thank you Ben!!!
Excellent customer service! HUGE shoutout to Ben, he helped me figure out exactly what I needed and the perfect juice to pair with my device. I haven’t experienced customer service like this in a while, thank you so much Ben!!
Ive gone to this location for years because every time I need guidance, I leave with what I came for. The staff are able and happy to have a well-rounded discussion about your needs and preferences, and their recommendations have always worked out.
I got my first unit here, a Smok V8 Stick, and as much I loved it, it had firing issues and eventually just stopped working within 10 days. Not only did they flat out exchange it for a new unit, but when that new unit failed to even turn on when I got home, they exchanged that one and opened it and checked the battery for me before I left.Theyve been absolutely the most helpful shop Ive been to so far, and the customer service is great, as well as the prices. Thank you guys! Youre my shop!
This location is great! Has so much different equipment to choose from as well as liquids! Workers here are definitely friendly and makes the overall experience positively great. Recommended if you are in the East valley.
Come here all the time wide variety.. Def come check out (: Andy was awesome in knowing all flavors
The crew at the Red Star Vape on Pennington and Baseline, all deserve a raise and a pizza party. They are always the nicest ever and always have answers to all of the questions. They also help with product knowledge as far as saving money, rught now that is very important. Thank you Red Star on Baseline!
This place is awesome saved me from having me to drive all the way back to Glendale for a new coil. And Alex helped me put in my coil like a hero! He was just awesome! Thank you!
My experience with red star vapor has always been so pleasant. Everytime my wife and I come to this location the associate dalton always greets us with such enthusiasm when we walk through the door. Dalton is always so much help and he is very knowledgeable in the field. This is what the customer service standard should be anywhere you go. Dalton we commemorate you!
Absolutely my favorite place. The staff is knowledgeable and great. I have never left this place unhappy or unsatisfied. RATE 5 out of 5 Stars. Anytime anyone asks me where Id recommend they go for E-cigarette supplies I direct them here. THANK YOU for everything guys!
Went to the one on baseline and had a terrible expirience. Decided to give them another try, I went to the queen Creek location, and was met with very kind very knowledgeable staff, and when the mod I bought had a faulty battery cell Chris was very nice and helpful upon swapping it out. Also went into the greenfield location to get juice and had very kind customer service and I was taken care of in a timely manner. Seems like redstar got their stuff together. Definitely will be back.
Fast and easy. Very helpful staff members! Highly recommended this location!
Fantastic staff. The selection is also fantastic. The prices are on par with everyone else. They claim to be the beat deal in town. But 60 MLS is $16 wherever you go.
Josh was great customer service at the Tempe location and the store was nice and clean. They always have the juice I want and always helpful with explaining new mods and stuff like that
Man I love this location. Always so nice to go in to grab something. Ben is an awesome dude. Super knowledgeable and always has a smile on his face!
Staff at this location is always super nice and helpful! They always have great suggestions on flavors that I will like. They can answer any questions and if they cant they find the answer! They remember their customers! I will for sure miss this staff when we move to CO 🥰
Really friendly staff, weve always had Ian help us out, hes really knowledgeable and nice, his customer service is above and beyond and with that being said, it makes us always want to come to this specific location because of the people who work here.
I went to other red star stores and they were flat out rude and no help and left with nothing, so I went on a whim and went to this location and lets just say I was amazed by the great customer service!!! Ian the manger was so nice and had great knowledge he even helped me put together my new vape and choose a great juice. I live far from this location but I would rather spend my money here knowing Im more welcome and that the service will be great!! I highly recommend them
Great Experience first time in this shop today! Staff was so helpful and friendly. Very knowledgeable about their products and a great variety of juice. I will be back for sure. Thank you guys for all your help!!
Wonderful place!!! Excellent service! I would definitely recommend this place for anybody. always helpful, always taking care of their customers!! we make sure to make this place put one stop shop for all our Vape needs!!!!!
Always super friendly and helpful. Doesnt matter if Im closer to another location, ill only go to this one, best group of employees!
Best Vape shop ever! My day started off fine I wanted to stop by red star and talk to them about the last bottle of juice I bought since I wasn’t having the best flavor. When I started talking to the gentleman at the counter about the juice and told him that I get Liu Tang every time, but that last bottle of juice I got had no flavor, first thing I noticed was the bottle of juice was very yellow like it got stuck in the heat but I remember buying that bottle like that I tried switching it between my brothers tank and my sisters tank and it still had no flavor after speaking to one of the guys about this issue not only did I leave happy but they made sure that I left without paying for that bottle to make sure that my experience was great!! Seriously great customer service!!
I have been going to this redstar for years! Theres always superb customer service and everyone is just so friendly and helpful. They really know what they are doing and are well educated in the vape industry. I dont go to any other shop, they just dont compare!!!
This is by far the best vape shop in the valley. Not only do they have the best juice but their staff is excellent. Shawn, Ian, and Evan are always friendly and give great advice and recommendations for juice and equipment. Ive never had a negative experience and I always feel welcomed. Overall the kick ass staff makes Red Star my favorite vape shop.
Friendly staff and well stocked.
Just went to Red Star and was helped by Ben Shope. I have never had such great customer service! So friendly, easy to talk to and very helpful! I’ll definitely be returning! Thanks Ben!
I always receive A+ customer service and the guys make me feel so welcome!! They have anything you need to start up the whole vaping experience, including tons of choices of juice. Too many choices!! Thats a good thing! I highly recommend giving this terrific store a try :)
Awesome experience didnt know if theyd have what I want, or even if I necessarily know what I was looking for... but they helped me find something that was within my price range and that got me excited with options and colors and a fair price.
These guys are awesome. Huge selection of juices. Always willing to give recommendations. Very friendly personalities. Great about having enough stock of coils, mods, etc. Will always go out of my way to go to these guys for everything I need for vapes.
Thanks to Alex for fixing the glass on my vape this weekend. I’m a frequent customer at the Surprise location but was in a rush and needed to stop by this shop and was very impressed. These guys always provide a grade A experience. Thank you for helping, I will be by again to check out the glass
Ben is an excellent dude. The choice of liquids and tanks is unmatched in price and quality. If you want tried, tested and approved, any Red Star is the way to go!
Always friendly staff combined with their knowledge makes visiting this store a treat time and time again
Friendly service, lots of inventory, and market standard pricing (not higher, not lower). Worth it to sign up for their rewards at checkout, they email some pretty awesome promotions from time to time. Overall a nice, clean shop.
Great experience well knowledgeable gentleman who helped me. I’m not sure of the typical pricing in the area but they were very reasonable compared to where I am from. Great place!!5 stars plus one giant red star for great customer service and excellent service.
My boyfriend and I frequent the Red Star Vapor on Baseline. The guys that work there are ALWAYS so friendly and helpful. They haven’t steered us wrong yet when suggesting product. I went in recently to buy my boyfriend a Christmas gift and the gentleman working helped me choose a device. I couldn’t wait and gave it to him that day and he loves it!! Thanks guys!!
We just popped in and were helped by Kieran. What RAD service he provided! He did a great job helping us pick out some new mods & juice. Im always hesitant about going to new vape stores and dealing with different employees that generally have the too cool vape employee persona. He did not AT ALL. knowledgeable, down to earth, listened to what we wanted and delivered. We set up our new mods & we love them! Ive bought other new setups before and always reverted back to my old setup because they werent what I actually wanted. We arent hobby vapers, were ex-smokers & I think theres a for sure difference in types of customer. We dont live in the area & only come to this part of town for Sunday breakfast. We will absolutely be back to this location. What an excellent employee! Thanks man 😊
I bought a coil and didnt like it so I came back and bought a 5 pack of coils I normally use and like and Alex hooked me up with 1 free coil because I had to come back I didnt complain he just hooked me up now thats 5 star customer service best vape shop ever great friendly staff they helped me with any questions I had thank you Alex for the great experience I will definitely come back to red star vapor
This place is great! Awesome juice bar with custom juices! The staff is friendly and exceptionally knowledgeable about the products they sell. Special thanks to Bill and Mike for helping me find everything I needed to get a friend started.Thank you Red Star for helping me successfully quit smoking!!
Brigg was awesome! Helped me get a new tank because aspire makes horrible products and gave me all the information needed on the tank. Great place to go! Will be back for sure!
Love Red Star! Been my go-to store since 2015!! Best prices in town, you really shouldn’t go anywhere else. Keep it up guys!
This red star is fantastic! Everyone is always super friendly and helpful! Nick had great recommendations!
My favorite vape shop, been coming here for about 2 years and theyre always the most accommodating. Pleased with the staff even when I see new faces, always friendly, patient and knowledgeable.Ima give a quick shout out to Ian for being a great dude and hooking it up whenever possible.
Have known the brothers since the Roeser Rd Voda days. They are all about customer service and are an asset to Arizona. If you see a problem, they will fix it immediately. Having said that, I love the management in place at the newer Greenfield store. Very helpful and not condescending to old guys like me wanting to get off cigarettes. Keep up the great work.
Awesome job guys this team in this store are beyond the standards of customer service not only are they extremely knowledgeable about their products machines theyre also extremely kind and are willing to go out of their way to help someone out like me who is getting back into vape ing from way back when more than willing to help With any and all questions as well as construction of tanks coils Exa... Most definitely a lifetime customer From here on out...P.S. Major shut out to the manager at this store one of the best humans in the business And he shows his crew exactly how business should be conducted on a professional level... Again the entire team from my visit to day was extremely knowledgeable and professional extremely Extatic of my visit to this store in Mesa