The employees go above and beyond to make sure we get the best deals! Very friendly!
Eli was extremely short and rude with me. Will be not going back to this location because of past experiences.
The employees are great and knowledgeable. Will definitely continue to come back.
Store is great and employees are very helpful! I do wish they delivered!
The staff is super friendly and knowledgeable of their vape and tobacco products. Even if you dont smoke they sell lighters and lighter fluid for camping or if you just need a lighter.
Thanks for the great recommendation- this is the flavor Ive been looking for as long as Ive been looking for the right flavor, and the dual pack makes me even happier. I was helped by two friendly and knowledgable employees as soon as I walked in. I wish I remembered their names so I could praise them personally! Wild Bill, if youre reading this, the two employees working the day shift in Milford on Monday 9/9 deserve a bonus! I have finally found my ADV after months of searching thanks to them. I dont have to bounce around from shop to shop anymore, I know I can just come here every time.
Good selection with great customer service. Its one of those to-do list items that arent a hassle to complete.Good enough for a 5 star from me.
Great place with a great selection! Wade and Nick are especially kind, helpful, knowledgeable, and efficient. My go-to store!
I stopped in recently in need of a replacement vape as mine had stopped working for no reason. I know very little about vapes as my friend bought my first one for me. The manager Nick helped me pick out a new device, he was very knowledgeable and didnt make me feel rushed or like a dummy which was my biggest concern. I will continue to visit/recommend this store due to the great customer service I recieved!
Purchased a device from a wild bills out of town and was bDefective out of box. Took it to the local local wild bills and. was told That I wasnt allowed to return it to the Milford store Because it will mess up their inventory and that I had To take it back to the wild bills I purchased it at which is nowhere Near me. Great customer service! I purchase Stuff at this store all the time and never have seen this kid working there. He was rude and completely unhelpful and Took fifteen minutes to check out the device to make Sure it was new and then at the end told me he couldnt do anything about it
Love going here! Very friendly staff, clean store, always great interactions! The manager Nick is the best!!
The best tobacco shop around with the most knowledgeable and friendly employees
Wade never disappoints! He is efficient, friendly and always strikes up a friendly conversation. Dont believe hes been there too long but he is a real treat to the store!
Just went into the wild Bills in MilfordTotally impressed by the new managerCant wait to see if The cigar lounge comes back. My husband loved it.
Staff always super helpful and informative
Everyone is always friendly, great place to get what u need. Wade is great always friendly.
Good selection to choose from! Staff was friendly and the manager Ronald was super helpful!
My favorite store all the guys are great iam in that store 2 or 3 times a week very friendly
Maddie is so fabulous and helpful. Customer service is remarkable! She helped me get what I needed quickly and efficiently! After I was checked out, she spent the time to chat with me. There is nothing like good customer service!
Long time customer treated like absolute garbage by a new employee because he believed my wife was a minor? Weve been coming here for years and she offered wait outside as she forgot her license today, and I was informed that technically I shouldnt even be getting this when I made my purchases. Very unhappy with the way we were treated, and how disrespectful the one employee was when everyone else treats us like family.
Excellent staff , helpful, fun and knowledgeable
Update: Jason from corporate made things right and issued me a refund but the store manager still gave me issues with it So I call Jason again and it was handled. And The store manager pretended to call Jason and said she couldnt get ahold of him and was expecting me to just leave I called Jason got him right away things were made right but I will not shop here until that manager is no longer there.Horrible manager! Im a regular customer of this wild bills I was sold a tank for my mod and it did not work with my mod it said it was shorting I took it in was willing to exchange it for a high dollar item and she would not do it for me and its never worked I had the Box all original stuff she was not even willing to work with me and allowed me to walk out of the store feeling humiliated in front of other customers because she acted as though I was trying to rip them off I will never return to this wild bills location and they have lost a loyal customer.
Its milford memories right now..8/14/21 you have 100s of people walking around. Its 7.55 and your employees are kicking people out and locking the door behind them. I brought 600 dollars with me to spend on vapor equipment. They rushed me out despite my sympathies and apologies, also kicked everyone else out willing to spend money. Who trained these people? they only care about going home. They dont care about the business or public view of your store.
Employees are rude and get mad when you give them the same attitude back, discriminating against a situation that had nothing to do with them . The employees make false accusations of an animal walking down the sidewalk that again has nothing to do with them or their store . Used to spend a lot of money here never will again .
Great service great gentleman. Highly recommend
Nick is always so helpful and knowledgeable! I can find anything I need here!
Great clean store and friendly service!
I wish I got a 5 star treatment by the employees at this location like other patrons. I ask questions because Im new to vaping. I stopped in on Sat and noticed the table with all the discounted devices. I started asking questions, apparently the staff working that day didnt feel like selling anything. The one guy stood behind the counter staring at me like I asked if unicorns chewed bubblegum, While the other one sat arrogantly in one of the chairs, rolling his eyes at the dummy who knows nothing about this stuff. This isnt the first time I was made to feel small in this store however it will be my last. When I told my brother about my visit he knew exactly who I was talking about and said that kid has given him the same jerky treatment as well, and that i should go check out vapes are us, they treat customers right. And thats exactly what i plan to do.
I have been coming here for 3 years frequently and one of your new employees carded me and since I forgot my wallet I waited outside but then the employee threatened my husband with not being able to sell to him because Im a minor. This was extremely disrespectful since we come here all the time. We wont be coming back anytime soon.
Stopped in for some cigars and decided to pick Aidens brain about humidors as moving made it nearly impossible to get my humidor above 56%. He quickly explained the problem to me and assured me that as long as I corrected the problem quickly my collection would not be ruined. Thanks Aiden!
Purchased a Rolo Badge and it was the one that was on display, had lots of issues with it from day one and the worker told me that there was nothing wrong with it and that she used it!!! I didn’t want to pay full price for a used product!!! Terrible
I am not a fan of this store. Their costumer service is horrible and they overcharge.
Love the store but miss the lounge area
Great service answered my questions
Very polite staff. Knowledgeable of their products.
Good service good people shop there bought my E-Vape there love it keep it up good place
As with most Wild Bills very well-stocked and very nice and helpful people.
Know what their talking about and the selection is amazing. Great place to hang out and talk to the staff or just other smokers.
Absolutely the best wild bills!!!! Amazing staff and always dead right about everything! Nikki is the best!!!!
Friendly service here! Excellent prices and knowledgeable staff!
Always friendly. Great staff!
Friendly and very helpful staff. Great selection.
Nick Is Da Best!
Ive been there many times and had good service~!!~!!
The girls there are super sweet and helpful! They know their stuff.
Good selection of cigars!! Knowledgeable staff
Awesome owner. Very friendly & knowledgeable.
Clean place, nice helpful staff.
Actually has a smoking lounge, great sales all the time, and good staff
Great part of town also you can find everything you need.
Not correct on your time there but by far the best customer service out there. Milford wild bills.
These guys are excellent, very knowledgeable and friendly.
Terrible customer service, lazy workers.
They have pretty good stuff.
Cigars are amazing. Alot of stuff to choose from.
Come see us for all your vaping needs!
The sell packages that have been opened and will replace them.
This is a good place to get some cigars and cigarettes.
Always helpful and friendly.
Great selection of cigars and smoking paraphernalia.
They always out of salt based juice.
Always Polite and Helpful.
Staff was helpful
Good selection
They carded me
Friendly and knowledgable
Helpful staff
Grest