Michael Graham Salon and Spa

I recently visited Michael Graham Salon for a balayage and haircut, and Kristen provided exceptional service. From the moment I walked in, her hospitality made me feel welcomed and at ease in the upscale salon environment. Kristens expertise truly shone through in both the hair color and cut she provided. She listened attentively to my preferences and executed them flawlessly, exceeding my expectations. The quality of her workmanship was evident, leaving me with stunning results that I absolutely love. I highly recommend Kristen for anyone seeking top-notch hair services in a comfortable and luxurious setting at Michael Graham Salon

I booked an appointment with Sarah to get my hair lightened, I showed her litteraly one picture and she gave me exactly what I wanted! She was super sweet to me and explained the process since i’ve never colored my hair before. She was great!

I had a facial with Stacy! It was so relaxing and my face felt incredible! I didn’t want it to end! It was definitely what I needed and suggest it to anyone who needs pampering or a face refresh!

The experience was incredible, the woman who did my pedicure was very nice and the atmosphere is quite comfy. I plan on going there again for a manicure so I bet it will be twice as amazing!

I wanted to get a shorter length, Pam booked me right away for the same day, so sweet! Meg gave me the haircut- its freaking cute!! She’s genuinely invested, detailed, works with your hair texture, and has it down to a science. She gave me helpful styling tips and I totally trust her approach. Thank you so much!

Ashley is amazing. She listens to what I want my hair to do and then expertly makes it do what we want. I highly recommend her to everyone I know.After a year she is still an expert with my curls.

My wife and all her girls got their hair done for a wedding … what can I say, I’m biased of course; but they did a beautiful job with a beautiful woman.This also happens to be my wife’s go-to for her hair. They are fairly priced, friendly, and do great work.

If you’re looking for a fun, personable, and reliable hair queen, I highly recommend Sarah M! Sarah has been there for the past five years of my hair journey. From helping me go back to blonde in a HEALTHY way for my hair when I let my friend dye my hair red (yikes), to taking me through various shades of blonde, Sarah has made all of my hair dreams come true. And, she makes the hair appointments fun since she is so easy to talk to! The salon itself is clean and professional, and I have yet to have a bad experience. I recommend Sarah M for sure if you’re looking for someone to take you through your next hair journey.

Always have great results when I come here! Sarah does a great job when I get my hair done (always get compliments after) and Stacy always perfects my eyebrows when I come to get them waxed! Wont go anywhere else now

Niki gave me a beautiful haircut and blow out. Extremely friendly, knowledgeable, and wonderful to chat with! Will definitely be back. The front desk lady was also incredibly sweet. Thanks for a great experience!

One of the most unfriendly place. I had to cancel my appointments with a genuine reason and actually went again with the stylist where she performed services on me. But after 2 months when I am asking to book an appointment they refused to take me with same stylist Sarah stating as their policies states if you cancel we will not give same stylist. They can’t see that I had an appointment completed in Oct after all those cancellations in month of Aug and Sep. They have very bad Customer care service and we as customers accommodate when their stylist cancels or have emergencies then don’t we adjust. I have explained in past why I cancelled and it was a pure genuine reason. Will never go there again and will recommend no one goes

I have been going to Michael Grahams for the past year or so, mostly for blow outs. My last several appointments have been with Marianne who really listened and delivered on how I wanted my hair styled. Also, the service with her is very relaxing. When washing my hair, shes very careful not to pull on my hair and also her scalp massage is the best!As for hair colouring, I had a go to colourist previously but moved here and needed someone local. Elisabeth was recommended to me by another stylist at the salon and she is truly amazing! My first appointment with her was a 5 hour colour correct and she is wonderful. My natural hair is very dark and I had highlights done several months ago but wanted to go overall blonde. My hair was different shades with parts being dark and brassy. But Elisabeth truly worked some magic both with the colour and in keeping my hair healthy. I would strongly recommend anyone interested in colouring their hair to see Elisabeth.

Sarah is the best!!! Ive been seeing Sarah for years now. She is always super polite and takes her time to make sure you get exactly what you want. I always leave feeling beautiful and well taken care of. Whether its a haircut, highlights, balayage, or anything else, Sarah is your girl!

The work was fine and I had no issues with what I had done, but one of the nail techs had made a comment that I shouldn’t go to Asian nail establishments and that made me very uncomfortable, as there was no reason to comment on Asian nail establishments in the first place. We were discussing nail designs and she said that Asian establishments were the ones who did nail art and designs more often but that I shouldn’t go to places like that. As I did not want to create any issues, I did not comment on what she said and instead tried to change the subject. But she didn’t seem to have an issue making that comment so I would suggest some DEI training be done as that’s unacceptable, especially as I am a woman of color and the person who was with me was Asian. My regular nail salon is an Asian nail salon and I’ve never had any issue with their service and felt the comment was seriously unprofessional.

Love my hair cut by Sarah! She was awesome!

Late in posting but just reminded as I’m needing to make an apt for a touch up & just referred someone to Julie. After a horrible cut I had elsewhere, I went in looking to match my hair to a PICTURE extensions I hadn’t even received yet. That’s ridiculous, I know! Normally, I don’t wear extensions having longer than 24” hair, but in the past I have and I’d dye my extensions to match my hair. This poor girl was asked (but not expected) to pull off a miracle- looking at extensions I bought and reviewers photos with them in. When I tell you they couldn’t have matched more perfectly if she used the same dye on my head and the extensions.. I’m not exaggerating! She has a gifted eye for color. It wasn’t even easy (obviously) considering it was a balayage and not even your typical ash brown but she executed it perfectly. On top of that, she corrected my cut in a way it at least wasn’t completely disconnected and I could live with it while it grew it (which it has, nicely.) I cannot recommend Julie enough. She’s definitely as skilled, and as personable, as they come!

As much as I like the hair cut I left with...the color was nothing like what I asked for, and I had pictures. Its fine though, Im not really worried about it. I am worried about the priceThere was no clear communication about pricing and I expected to pay maybe 150 dollars 200 tops. I have a feeling they added charges without asking first. I also made it very clear that I could not see without my glasses when I was asked if the color was okay. By the time I was able to get my glasses on again, we were done. I was hoping the lighting was just warm in the salon but I got to my car and its simply. Not what I asked for. I was charged over 300 dollars for a haircut, bleaching and toning. According to the website that should have run me under 150. Im very disappointed with this price and lack of communication. I was there for almost 4 hours. I thought I misheard the woman at the desk when she told me my total but I paid it anyway because I was just so exhausted and when I got to my car I almost threw up looking at the receipt. Didnt exactly expect to use up half of my paycheck. I also made it very clear to the stylist that I do not usually get my hair done professionally and that Im unfamiliar with how things are done in a fancy salon. I guess that was a mistake on my part because I feel taken advantage of. I left a hefty tip, too because I work in the service industry. I was going to call and ask for an itemized receipt because Im very confused as to how anything that was done all day added up to what I paid but I honestly dont want to deal with this salon again. Might still give them a call in a day or two. Sadly for me, I have anxiety so Im naturally not confrontational.

Always a 5 star experience when Sarah dyes my hair! She pays attention to detail and always provides exactly what I’m looking for. Sarah is amazing at balayage, it always blends perfectly. I would recommend her to anyone!

I love going to Michael Graham specifically to have Amanda work her magic on my hair. She is so talented and always makes my hair so soft and very stylish. When I have a new idea for a fun and different style I cant wait to make an appointment at Michael Graham with Amanda. The salon has made significant enhancements to make all their guests feel comfortable during this uneasy time. I would highly recommend the salon for all of their services.

You have an amazing staff. My stylist is Kate she is super awesome she never ceases to amaze me I’ve yet to be disappointed with any of my visits. And just this Sunday I booked online a brow & lip wax. It was great to be able to see openings and set an appointment to meet my needs. Stacy was fantastic. I upgraded from lip & brow to a full face. Only because when I booked the appointment I didn’t look further for the detail of the service. Maybe that would be a recommendation, that you list what’s entailed on the service? Just a thought. Thank you again. I love my stylist and I love my, I guess wax girl lol

The staff at Michael Graham are great. My hair looks great. The colorist really knows what shes doing and can match you with the right color for you. Kelsey is great at cutting and is very personable. The salon is very clean and attentive.

This was my first visit to this salon, and Francesca was awesome. She totally exceeded my expectations, I havent had a cut and color I was this happy with in a long time. She really listened to what I wanted and made good recommendations. I will certainly be back.

EDIT: Amanda has moved to Innovations Hair Salon on S. Washington in Naperville.Amanda has been taking care of my hair (cuts, color, etc.) for more years than I can remember. She has recently helped me embrace my grey/silver roots (thanks Covid! ). It was a tedious job and took multiple salon visits but my hair color looks amazing.When it came time for the haircut I told Amanda that since she knows my hair better than I do that she could do whatever she wanted. I was not disappointed to put my faith in her as I love the cut and ease of caring for it. I have received tons of compliments on both the color and cut.

My stylist, Ashley, did an AMAZING job with my hair. I just moved up to the area from Florida and was really hesitant when locating a stylist. My friend referred me here and I was nervous, but Ashley did WONDERFUL. She listened to what I wanted and took extra care to ensure that it happened. I will definitely be coming back and becoming a regular!

Route 59 location 10:15am, today. The stylist was over 20 minutes late for the appointment so I left. I’m in the industry and that’s unacceptable. No offer to rebook was made at the front desk, no offer to settle the matter at all, no apology. I was just asked to wait longer. Don’t waste your time here. You can get better customer service elsewhere.

Very courteous staff! I got a color trim and flat iron, I LOVE MY HAIR. Going back for sure!

When I say I’m picky when I color my hair, that’s an understatement. Chloe did my balayage color and cut and she was AMAZING! Turned out better than I even thought it would given I was going from beige to blonde. I would highly recommend her if you are trying this place out for the first time. Staff was friendly and accommodating, and a great range of products are available as well.

The front desk is very welcoming and super polite. I love Rochelle, she always does an amazing job with eyebrow waxing. I used to come here for haircuts, but the hair stylist I would go with left. And a different girl cut my hair and didnt listen when I wanted to get my bangs cut. She said I couldnt get bangs because I had a cowlick? Although Ive had them in the past. Other than that, I love coming here!

Terrible experience. I went for an all over hair coloring and received a root touch up .The stylist or I never discussed about having a root touch up at all. All I asked was for a lighter all over color than my original hair color(the stylist was supposed to be the educator for the salon). She did the roots and she told me to wait there and disappeared. So I went to the reception and said I came for all over hair color the stylist only did the root touch up. I also enquired about the pricing as I only received the root touch up and the associate said it is less for root touch up. So the stylist came back and said all over hair color wouldn’t look good with my hair end and that is why she only did the root touch up. But she never mentioned that to me . But charged $87 for that. I was upset with everything happened and also the color she used on my roots were too dark than my original color, even though I was asking for lighter all over color Very unprofessional .

My wife loves Sarah McCatty. Always a great experience. She knows her stuff! Great color and blow dry.

Absolutely loved my experience at this salon! My stylist Sarah was so knowledgeable, she gave great recommendations on styling and products. My hair has never looked better.

Worst customer service. Have been getting my daughters hair cut here for the past 1year. I had to schedule a bangs trim which is a complementary service every couple weeks. The rude receptionist wouldn’t schedule a appointment for a week, don’t tell a couple mins procedure is not available in your daily slots. She also hung the phone on me. Don’t waste your valuable money here.

There are so many places to get your haircut and/or colored. My family has been to many of them. What sealed the deal for us was when my son got a haircut from Chloe after being under quarantine (dad cut his hair two times during) and him coming out smiling ear to ear. He said Chloe wasn’t only good at cutting hair but she was really friendly. I never realized that many stylist don’t talk to teens while they cut their hair. What? Thank you Chloe for being so awesome at what you do and spreading kindness to all of your clients 💜

Kate is my go-to hair care specialist. She always does an incredible job and is knowledgeable about what product works best or how to best cut my hair to meet my styling needs. The Michael Graham Salon is the only one Ill go to for my hair. And it is also my preferred for any waxing needs. All of their staff is friendly and welcoming. Good price for the high level of service they provide as well.

Jesse was amazing, a great consultant: she listened to my personal desires as to what I wanted the finished hair to look like. Jesse coordinated along with Francisca on competing my professional hair dye and cut. Jesse walked completely with me hrough the process, working along side Francisca to assure I was satisfied. Both young women provided great customer service and demonstrated knowledge of their personal experiences with working with hair. I left the Salon, pleased!

I went in for low lights or highlights, Danella informed me that I needed to cover my roots and that low lights and highlights would not do. So we decided to do a full hair color. I told her I wanted dark blonde or the lowest brunette color. Picture below is the result. The darkest I have never been, I look like a freak. Oh and I left the salon looking like I was out side in the humidity for hours, and I get home, I have color all over my brand new shirt. What a horrific experience. Now I don’t know what to do with this god awful hair.

I have been going to Michael Graham for the past maybe 4 years, Annette is my hairstylist!! I love her and highly recommend her!! I have very curly hair and she always knows how to work with my hair! Always a great time!

I couldnt be happier. I did a spring change up, and Francesca gave me everything I wanted and more in my hair. Stacy did an excellent job with my springtime newly shaped eyebrows. I will be going back to both soon.

I wandered in here one evening in desperate need of a neck trim (I have a pixie), and they were able to get me in right away with Ashley. She did an amazing job, I knew I had to book a cut and color with her. A few weeks later I came back for my highlight and cut, and she had me in and out in under an hour and half! I was amazed. She is pleasant, quick, professional, and stylish. She got exactly what I wanted. Highly recommend.

What a lovely salon. You start to feel beautiful the moment you step inside and the fragrance of high quality products wafts in the air. This is a full service salon with manicures, pedicures and eyebrow grooming areas in addition to a full service hair salon. A variety of hair care and beauty products are available for you to take home.If youre new, I recommend Kate W. with the stunning black hair for your first adventure.All around a delightful experience that I highly recommend.

Everyone there is super friendly! I see Jessica for nails (she always does a great job) and Sue for hair (she always does a great job, too)! Both ladies are super personable, as well as all the other staff members. It is a very nice salon.

Linda gave me a fabulous pedicure. Her attention to detail was amazing. This was the best, most relaxing pedicure I have ever received. The salon was very clean and I felt very comfortable. Definitely a five star experience.

Staff squeezed me in after a death in my family had me needing An earlier appointment. Maryann is amazing. I love my hair! I recently moved an hour a way and still come back for her and Michael graham salon!

I am a regular at this salon and typically like it. However, the service today was a total rip off and disappointing.So I booked a hair treatment, hands of the therapist facial and a body treatment and spent almost 400 bucks. To begin with, the front desk doesnt guide you properly. Since I had a facial which involved a head message, I expected them to inform me about it and make a suggestion to get the hair treatment done later. No one would want to get a head message after a fresh dose of hair treatment/ styling.The major disappointment however was that they mislead you by naming their service ‘BODY treatment’. It basically is just a scrub and massage of half legs and full arms. They charge a Ridiculous 160$ for it. On what basis should it be called a BODY treatment? Will they wax the entire body for the price of waxing half legs and full arms?I have been to high end spas and paid less than this for a real body treatment.Also the front desk fails you again. So the facial already includes arm massage. So there is very less value in getting the ‘body treatment’ done for such a high price. Atleast inform the customers and help them make an educated choiceExtremely disappointing, will look for another salon.

Worst haircut experience ever. And I have been to hair salons all over the world: Europe, Asia, South America, to mention a few. I have never met a hairstylist lacking professionalism as the one who cut my hair today. Not only I did not get what I asked for, when I told the hairstylist that what she had just done with my hair wasnt what I had asked, she rudely replied: Listen, this is what I do for a living. And instead of trying to fix it to my liking, she started trying to persuade me that what I really want is what she had just done. I am a person who is not used to being treated like an idiot. I will never go back to this place, and I recommend you dont go there either. I actually regret being a decent person at sometimes, because to avoid more cumbersomeness I just paid and left. I wish I had the courage to stand up for myself and declined to pay.

Great visit again. When my regular stylist was unavailable, front desk was very proactive and accommodating about rescheduling. The stylist who handles my color was friendly and professional, and all turned out great!

I had a bad perm because of bleach in my hair so I came to Michael Graham salon to see if they could help me. I was looking to get a Brazilian blowout hoping it will help my bad perm. So Allison informed me that she was able to do it. I am so happy with the results My hair looks so healthy. Thanks a lot !!!

Kate always does an amazing job. She always exceeds my expectations. I always love that she won’t let you leave until you look perfect even taking the time to curl your hair.

Jesse has been my cosmetologist of choice for the past couple of visits and has refused to disappoint. My hair and beard cut was exactly what was consulted and I will continue to return to her as she is an amazing stylist!

Went in for a simple hair cut and Sarah gave me a whole new look. I was so excited felt like I was on a makeover show.

First time here, nice place and good haircut but I feel its a little over priced. I had Alex and she was nice and good at what she does but she was a little too rough. I was more worried about being accidentally stabbed with the sciccors than relaxed...

Kristen did my hair and omg she always does an amazing job! She is always super friendly and kind and always makes me feel welcomed and cared for ❤️❤️ I highly recommend her 😁

The best place to get your do done. Highly professional, these folks know how to handle a customer. From the greeting to the cut to the payment, highly efficient, pleasing experience. And the cut is beyond the best. I recommend Sandra for hair and Veronica for a mani-pedi. Amazing

Kate is the bob queen! I’ve been trying to find someone to cut my thin, fine hair for no joke, 10 years.Kate was able to give it great movement, and it actually looks thicker! Thanks Kate!

Great haircut and great coloring. Ive been looking for a hairdresser for a while and I am very happy with Chloe. She really listened to me and offered great advise.

Always on time. Protected during Covid. Courteous and friendly front desk. Not to mention awesome stylist. Shes open to anything youd like, but does offer her opinion truthfully.

Kelsey cut and styled my hair. First time having her as my stylist and absolutely loved her! She brought such great energy!

Sarah is always amazing! I won’t go to anyone else for a haircut.

While it was a great service and beautiful salon, I was quite disappointed after being told that one additional color that my stylist recommended would be “a small cost”. I went in for a normal balayage, which was 120+, so I expected it to be more, but when I found out my total was $220 I was very confused and frustrated.

Linda was great! Very friendly and very accommodating! I was looking for a classic red and she went to the back to find one for me! I was able to make a last minute appointment which was fabulous! I definitely would recommend Linda!

Great experience as always. We tried a slightly different hair color and I am very satisfied! Linda - my feet say a resounding THANK YOU!

Francesca was great as usual! I was very happy with how my highlights and cut turned out. This has become my go-to salon.

Love this salon! I see you Chloe and she always does my hair exactly how I wanted it ! The salon is very great and I wouldn’t go anywhere else!

This place is awesome and just soooo reasonably priced for the quality of service you are provided. I won’t go anywhere else! Taylor is an amazing hair dresser. I HIGHLY recommend.

Had Frannie for a cut and color for the first time. She was wonderful. I was ready for a change. She had great suggestions and I am so happy with the results!

Olivia Trevino waxed and tinted my eyebrows, tinted my lashes and facial. Wow, am I impressed! I am so happy! I will be returning!

I scheduled a consultation with my stylist beforehand because I was undecided about the hair color I wanted to do. I showed reference photos that showed I either wanted to do light highlights or a SOLID, ALL OVER RED hair color. She said either way we have to bleach it and stuff so obviously, Im like okay she clearly knows what Im talking about. Then she makes the appointment and labels it as balayage, which I assumed is what I wanted since its a hair technique. Fast forward to now, I decided on getting an OVERALL RED hair color. She breaks the news saying she only has time for a balayage WHICH IS ONLY HALF OF MY HAIR. While a balayage only takes a few hours, doing this would take nearly 6 hours. Clearly, we had a miscommunication yet all the reference photos I showed her werent balayages. I added them below.

Ashley is amazing! I left absolutely loving my hair! It was exactly what I wanted. I will definitely be back.

Honestly, Franny gave me the BEST haircut I have had in years. I am SO happy knowing I have finally found a salon & stylist I adore. Thank you!

Great shampoo cut n style from Kristen. So excited I hugged her. Not remembering the social distance thing till after.

Chloe, my stylist, is absolutely amazing! I feel like I am visiting my family when I am there! Very welcoming!

Loved my haircut by Meg highly recommend her .. loved the whole experience and time she gave with an amazing end result ❤️

Marianne is magical! I adore every cut and style she does. I have never been disappointed!

I LOVE MG! Annette T. is the best thing to happen to hair since the Beehive the Weave the Aniston the Feather the Bob should I go on???...

Fantastic! Hair by Susan... Shes a keeper. First time manicure... Ever. Truly talented, friendly, professional staff.

Taylor is one of those people that radiates love. She is so fun, thoughtful and talented. I can’t say enough about her 🌺

Allison is amazing! She was spot on and knew what I wanted. The color is beautiful!

Get a facial here, it is the most relaxing, enjoyable experience, and you will leave glowing!

Got my hair cut and colored before my wedding and it came out perfect!

Terrible Receptionist ever.Snippy and rude .Stylist are good but you don’t deserve to be treated so bad by a terrible receptionist at the entrance.

Kelsey is PHENOMENAL! True professional and incredibly friendly. I highly recommend her!

Great experience. Got me in last minute and Elizabeth did a great job. I walked out with a huge smile on my face.

Amanda is an absolute wizard with curls! There is no one else I trust my hair to more than her!

Very friendly, nice atmosphere and I got a great haircut. Will be going back to this Salon.

Got very pretty haircuts from Chloe! Great, friendly service.

Alex and Allison are the BEST! No one else touches my hair. THEY LISTEN!!!

Jessica is the best nail tech ever. I highly reccomend her .

Great experience... lovely associate cut my hair short!! Definately will return!!

Elizabeth was excellent to work with and I recommend her for all of your color needs.

I love Michael Graham salon. I just had a pedicure and it was wonderful.

Kelsey worked on my hair and she is very courteous and friendly.

Everyone is so nice. The place is very clean. Always great service. Ive been a client for many years!

Cailin was was so great & did my Balayage & Cut perfectly!!

Amanda was friendly, professional and gave me exactly the cut I was looking for.

Really nice place and all the employees are very good at their jobs. You wont find a bad cut come out of here.

I had the best facial with Stacy!!! I will definitely be back!

Sarah is the best

Outstanding service; perfect hair cut and color. A ten every time!

Veronica is awesome great looking nails on my wife

Linda and Marianne did a great job, as always!

Loved my haircut and would definitely come back

Services for men are completely misleading. Do not waste your time going here.

Just like the other comments, the receptionist is snappy and rude

They took their time, and did like I asked, beautiful job!

I love this place! They pamper and remember you!

Thanks Sarah for the great mens cut!

Great professionals at a very fair price.

Absolutely the best salon around!

Julie was amazing!

Love the pedicures here!

Jessica is simply the Best!

Ashley Englund is the best

Chloe is amazing.

ANGELA is the BEST!!!!!! YOU ROCK!

Wonderful

Marianne is the best!!

Great service