Moon Spa & Massage

1225 Snow St, Oxford, AL 36203, United States
Appearance
Moon Spa & Massage
Comments
La
Review №1

Terrible. Asked me to cut my hour massage to 30 min, 10min into my massage because of low staffing and other customers needing attention. I said if I could receive some of my money back I wouldn’t mind, she said no but insisted I still give a $20 dollar tip. I said I’ll just leave then. She then said I could go ahead and get my hour as she looked clearly annoyed and bothered. I ended up letting her do the massage only for her to still cut my hour short by 20 min. Never will go back.

C
Review №2

Very friendly staff. Excellent massage with a great ending. Only negative I had was that they want to dictate how much you tip. That should be left up to the individual.

Bo
Review №3

I’m a disabled veteran. Part of my rehabilitation, on top of chiropractic care and shock wave therapy, is massage therapy. It’s often difficult to get the proper amount of appointments through the VA so I have to pay out of pocket for my own massage therapy at times. I’ve been to a couple different places in the Oxford area, many are good, but I feel that Moon spa addresses a lot of my trouble areas with a mix of medium to deep tissue. It took a few visits but the staff has worked wonderfully with me and has come to know where I need extra attention such as my lower back and left knee. I also had right forearm surgery and they’ve been successful in aiding me to relieve some of the scar tissue in my arm.The only drawback is this place is usually short staffed and often they only have time for 30 minutes to maybe and hour but, in my case, this isn’t the only place I receive therapy so it works well for me.

As
Review №4

Absolutely the worst massage spa I’ve been to. I wanted an hour massage and she told me I could only get a 30 min massage. After the horrible 30min massage. She followed me repeatedly asking for a tip. 0/10 would not recommend. NEVER going back

H
Review №5

Always a wonderful experience. I have fibromayalgia and every massage Ive gotten is thorough and relieves my symptoms for a long time. Very reasonable prices and relaxing environment. Give them a visit and be sure to tip your massage therapist! They deserve it!

Ka
Review №6

Worst place I’ve been to. Terrible costumer service. Massage was awful.

Jo
Review №7

The massage therapist promised me a deep tissue massage but provided a very light massage for only 45 minutes. She then demanded a $20 tip. I wont be back.

er
Review №8

AWFUL!!!!!! I know everything is about money these days but damn, atleast give a decent massage.

An
Review №9

Amazing Had a really Happy time thereAnd the ladies are beautiful

Sh
Review №10

I have chronic fibromyalgia and I made an appointment on last week with Shlly and shes very professional and she takes notice to every knot while doing my deep tissue massages. The hot stone massages are very rejuvenating as well. Today was my 5th visit. Moon Spa & Massage prices are very reasonable and the environment is clean, quiet and very relaxing. My massage is never rushed and she shows complete professionalism from the beginning till the end.

Ca
Review №11

We went last weekend and they stood in the doorway after our massage and said we massage you tip! And was standing almost like they were not going to let us leave unless we tipped! And we did tip but that was so unprofessional and we will never ever be back!

Co
Review №12

They Treat you like a parasite. Horrible. Poor customer service.

Jo
Review №13

Great massage very relaxing great staff

Am
Review №14

I was provided with a menu of different massage options, allowing me to choose exactly what I felt would be most beneficial for me on that particular day.

Mr
Review №15

Who asks for a tip before the massage is done. 2nd time I went, I was told 90 was to long. Idk what to say about this place. I get better treatment from the other place down the street.

AN
Review №16

The therapist provided a professional opinion on any specific issues I had, offering advice on how to alleviate pain or discomfort in my neck and shoulders.

Me
Review №17

Do appointments or you will have to wait.

Ma
Review №18

The ambiance was serene,with calming music and candlelight creating an atmosphere that helped me to let go of all of my worries.

Yu
Review №19

GREAT CUSTOMER SERVICE!!! Employee is SUPER nice and BEAUTIFUL! Prices are fair and I had a great experience and very satisfied with everything. Will be back and HIGHLY RECOMMEND!!!

GA
Review №20

The staff was friendly and helpful, providing tips and suggestions to make the experience even better.

tr
Review №21

Was told to come and they turned me away

Ad
Review №22

Over priced. They add the tip the price and want more tip. Not going to it again.

xi
Review №23

The service was excellent! Massage is very comfortable! Good service attitude! nice environment

Wi
Review №24

The final price was reasonable , making it a worthwhile investment overall

Da
Review №25

Clean and professional. Ive always been satisfied with their services and prices

Bu
Review №26

Happy ending place and the happy ending isnt even happy

Du
Review №27

Get place

Jo
Review №28

Professional and relaxing

Wi
Review №29

Great massage

Ta
Review №30

Very good service and masseur, must come and experience it

Information
26 Photos
30 Comments
3.4 Rating
  • Address:1225 Snow St, Oxford, AL 36203, United States
  • Phone:+1 256-624-6500
Categories
Working hours
  • Monday:9:30 AM–9:30 PM
  • Tuesday:9:30 AM–9:30 PM
  • Wednesday:9:30 AM–9:30 PM
  • Thursday:9:30 AM–9:30 PM
  • Friday:9:30 AM–9:30 PM
  • Saturday:9:30 AM–9:30 PM
  • Sunday:9:30 AM–9:30 PM
From the business
  • Identifies as Asian-owned:Yes
  • Identifies as women-owned:Yes
Service options
  • Language assistance:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Toilets:Yes
Crowd
  • LGBTQ+ friendly:Yes
  • Transgender safe space:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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