Linda is smaller then I would imagine A good masseuse to be, but it was one of the best massages Ive had in a long time! Enough (without to much) pressure, thorough and very relaxing. Plus she did hit each area. I have been before where they skipp something like hands or feet. She got them all.Thanks
Charessa was awesome! She really knows how to get to the muscles that need some attention. She listened to my complaints and gave me the best massage!
Sierra was great, she took the time to review my history and asked questions about my daily skin care. She explained the process during my facial treatment and gave great recommendations.
Sierra did such an amazing job on my facial. She explained each step and answered all my questions throughout the process. I am excited to keep coming in for facials from Sierra so I can continue to see improvement in my skin. Thanks so much, Sierra!!
Lilly was amazing! Hadn’t planned to see her but she was just what I needed. Fully understood my needs and fixed the problem. I will be seeing her in the future. Thank you Lilly!!
They tacked on some sort of rapid tension thing. I had no clue was was going on with that. The lady that checked me in never said anything about that. She did ask me about aromatherapy, which I said yes, but no one asked me what kind. When I mentioned it to the gal up front she just seemed irrated and told me I was asked when I checked in which I tried to explain to her but she just got snappy. I didnt bother. I just checked out and left. Oh well.
The therapists and staff here are friendly, it is also a clean location. However, I arrived fifteen minutes early but was taken back to the massage room nearly ten minutes AFTER my appointment was supposed to start, leaving me to rush to make sure I got the full time of my desperately needed massage. Calling it a 60 min MASSAGE is misrepresentation and quite disheartening. While my massage was okay, the area I asked to be worked on SOLELY was not the area focused and I am still in more pain than I should be if I was truly listened to (this is the second time, I was very specific this time on what I wanted as to not have a repeat of the last time, wanting to give it another chance, but was again disappointed overall). Also, I am not sure if they set the clocks back but I checked my phone time before and after and was absolutely not given 60 min of time as a client, very disappointing especially after waiting for almost 25 min beforehand. Ultimately, I will not be back. The price is definitely not worth less than an hour of hands-on on time. I am upset to say the least. If there is ten minutes to change and consult included then it should be extra time, not time taken from the massage. Unprofessional.
Teresa did an excellent job on my massage I haven’t felt this relaxed probably ever. Definitely recommend
Lillie hits the spots! I had sciatic nerve pain, and not only did she knead the aches away, she gave some great recommendations for at home therapy mixed with my massage treatments. Highly recommended for medium to firm kneading. Great location and management!
Sierra is a true professional at her craft. She is detailed with her thoughts about what is best for your session. She is my only facialist!!
Sierra is the best! She keeps me looking healthy! Thank you for everything!
I had a massage at the park west location for the 1st time with Stephanie because my girl Lilly was booked and i was in so much pain. The maddage was by far exceptional and her skill set is more than amazing. I came out with loose muscles, my shoulders were so relaxed and the pain is gone in my back. This lady is definitely a 10!!!! I love the owners Eddie and Jill and their commitment to excellence and customer service is the reason I will always make this my choice for pain relief and relaxation. I’m 63 and they keep my life in motion!!! Thanks a million 💋
Steven is amazing at Massage Envy in Peoria! He lets you know when the time starts and when we will end. The pressure is consistent every time. If you ever need him to go up or down in pressure, he does accordingly. He makes you feel welcome and cracks a few jokes when leaving! Such a wonderful man
Maria is awesome and I always have a great experience with her.
One of the best deep tissue massages Ive ever had. Definitely week be going back on the regular. Stephanie was amazing and just a beautiful personality
Sierra is great! Takes her time and gives a great facial. Highly recommend her for any facial you need!
Linda was absolutely amazing! The best massage I’ve ever had - thank you so much! And also want to shout out the gal that was working the front desk at the time of my massage - she was so so kind and helpful and had a big welcoming smile on her face to put me at ease when I walked in the door feeling a bit stressed. I wished I had caught her name. She and Linda made the experience absolutely perfect.
Ana was wonderful !! Best massage I’ve ever had. but then I found out she was leaving, and I couldn’t request her again😭
Korina was my esthetician first time seeing her. She was very sweet and listened to my skin care concerns and provided amazing recommendations for my home care as well as my facial with the nourishing light treatment. I left smiling and refreshed. My skin felt and looked amazing even after the next day! Kristine is also amazing. She makes all interactions personable.. looking forward to my next session at the park west location!
This is a great location! I loved my facial with Sierra and my boyfriend enjoyed his facial with Celeste!
Great experience every time I go I have no complaints of anything. Ismael is one of the best massage therapist there at massage envy in Peoria. I would advise to schedule appointment in advance because he gets pretty booked. I come all the way from Buckeye so the distance may be long but it’s well worth it.
Linda is the best therapist! She has away of massaging your muscles and working away any tension so that you leave very relaxed and rejuvenated. Thank you!
Charessa is the best I came across!! She explains everything very well! And every time I get off that table I feel brand new! Especially in spots that I didn’t even know were tight! She will always be my go to 🤙
Stephanie provided a phenomenal massage.She helped me with my tense shoulders and stomach pain.🤩Location manager Kristine is pretty cool too😎Thank you 🎉
Teresa was great. I felt refreshed after leaving
Had a wonderful massage!! Ismael was so great with me, he understood all of my special needs and was so gentle. Having fibromyalgia and multiple herniated discs I have the hardest time getting a massage without causing even further pain. Ismael is the first massage therapist Ive had in a long time understand my needs and yet still give a relaxing massage.
I just love this location. Everyone is so nice and helpful. Ismael is such a good massage therapist. We talk about my goals and how Im feeling and he always knows what to recommend.
From a scale from 1 to 10 Dulce was 10000! SHE WAS AMAZING. Very sweet, very nice, and most importantly a very good massage! I will definitely recommend her every time I go!
Ismeal was great - very thorough, attentive, and communicative throughout the massage.
Massage was great. Tried a different person Charissa. She was really good. Would definitely recommend her
Charessa was my massage therapist. She did an excellent job making feel relaxed and comfortable throughout the 90 minute session. Excellent therapist!! I highly recommend Massage Envy Peoria and especially Charessa!
Ive been coming to this location over year now ,and I cant say that Ive ever had a bad experience with any of the therapist, today I got a massage with Steve and he was awesome very nice person to. Front desk is always very helpful as well I usually always book through texting and they always respond quickly.
Stefanie is the best RMT that if have found in 36 yrs many thx Dr Chris
Therapist was very professional, friendly, nice, and explained everything as she did my therapy.
My session with Charissa was incredible! She was able to address all my concerns with my stress induced knots. She listens to her clients and makes sure we leave feeling well taken care of. I have already booked a follow up visit.
Wow, thank you Ismael for helping me with my lower back pain, I appreciate your professionalism, personality, the overall experience was great. The pressure was perfect, I’ll be returning for more massages. Thank you the to front desk staff that helped and made me feel confortable. You ladies rock!!
Linda & Sierra went above and beyond to make me feel welcomed and pampered! Linda took her time and was amazing in proving me a full body massage! Sierra was sweet, professional and answered all my questions and even helped me find the website for the one product I needed! Thx ladies!
I have came to this location a couple of times and I have had a great calm and relaxing experience. Staff and everyone there were professional and kind. They have a variety of therapists that fit your desired massage therapy needs.
Dulce does an amazing facial. She is relaxing, gentle, and checks in with you throughout the process to see what she can do for you. She makes sure to answer all your questions and makes helpful suggestions to what would be best for your skin type. She is super sweet person and I’m looking forward to my next facial with her.
Yesterday I had my first professional massage ever, and Lillian was amazing. She has such good energy and she took care to be sure I was comfortable. I was very relaxed on the heated table, and I literally felt the tension melting out of my body during my session. I havent had such little pain for the past two weeks, and I was able to sleep so much better and now the next day I feel like I can move so much easier. Lilly advised me to stretch more to lengthen my muscles (she said muscles need to be lengthened not just loosened!) and try the stretch sessions there. I will definitely be back for those; I feel like the quality of their services are worth it and I highly recommend Lilly for her professionalism and care.
Charessa was amazing she listened to my problem areas and focused on them. I was in a lot of pain when I went in. I knew it wasn’t all going to be gone in one session but I did have a lot of relief that I was able to have a good night sleep. Highly recommend her.
Great customized massage with Ismael! Love this location and all of the staff, as well! They are very helpful and friendly!!
Ismael was amazing! Sold me on the A.T.T., well worth it. I walked out feeling like jello! Thanks Ismael
This was my second time going to Massage Envy. The first time I had Gina and the second time I had Steve! Both were really amazing! Gina made me feel super comfortable and explained everything especially since I was completely clueless my first visit! Steve asked me what I would like to focus on and cued a lot of what he was doing. He did an amazing job and released a lot of the tension I felt in my neck and shoulder blades. In both visits, I felt completely safe and I asked for deep tissue each time! If you are considering getting a massage, don’t be afraid! They were very professional and allow you to undress to your comfort level. As a woman, I felt as comfortable with Steve as I felt with Gina. And don’t be afraid to ask as many questions as you like! For reference, I am 5’5 and weigh 300 lbs and participate in powerlifting, zumba, etc.
Charessa did an excellent job of assessing my needs and checking in throughout the massage - it’s clear she does her best for each client. The front desk communicated in a clear and efficient manner. Great experience and great location!
I came in for a facial with Sierra. As a licensed esthetician myself, it is easy to know when someone is being thorough or not and the quality of work. Sierra did a great job! She did a good consultation before my service and made sure to go over all of my options with me, and telling me what was safe for pregnancy since I’m currently expecting! Her technique is awesome and she has a very relaxing touch! My skin felt amazing after the service and she checked in with my throughout the facial to make sure I was comfortable! Highly recommend!
I give my masseuse Lilly 5 stars, but overall 4 because it takes so long to get an appointment at any of the Massage Envy locations. Lilly did a great job. She used the right amount of pressure and asked several times if the pressure felt right. I didn’t have a focus area so Lilly spent a little extra time where she noticed I needed more attention, yet spent ample time on each muscle group. I especially loved the attention and pressure she used on my feet. Can’t wait to see her again next month.
Great experience the team member was very good from beginning to finish.
Linda was great. I loved the way that she kept her pressure consistent the whole massage. She made me feel comfortable and I was able to relax. I feel great today after my massage. Thank you Linda.
I have been coming in this branch for years now. Dulce is a new discovery of mine. She is really great! For the two times that I had my facial with her, she gets it. I came in to be relaxed and take care of my skin, and she gave that to me 101%. She is a gem! To the management of ME Park West, please take good care of her. She is one of a kind and gives her absolute best. She deserves an award.
Lilly is very friendly and knowledgeable in her field. She always addresses my concerns and I always feel so much better after my massage. I highly recommend her.
I’ve been coming to Sierra for facials for a couple years now and always leave feeling amazing! She’s very knowledgeable and makes you feel relaxed and refreshed. My skin has never been better! I always look forward to my sessions :)
Ive been to this location twice now, and both visits were great. The place is well kept and stylish. The therapists that Ive had were both good, although one could be a little bit more communicative.I am looking forward to my next visit.
I had a great first visit to Massage Envy Park West Peoria! Jazmyn checked me in. She was super professional and very welcoming as she walked me through the process. Steven was my therapist and her was excellent! He asked for my feedback on pressure various times throughout the massage, and listened when I expressed a need for more or less pressure. He was the epitome of a professional and even though I am female and he is Male, I was never uncomfortable. He was able to give me relief from chronic pain in my shoulder when its been there for months. I would definitely recommend him and the whole ME team there to anyone who was looking for a place to go.
Steven was great! This massage was a great help to my tension from an injury and Ill be going back for regular visits!
Great Massage from Ishmael today. Love the staff at front desk. Remember always tip your massage therapist at least $20-$30. They work hard to care for you. I love my massage therapist. Massage Makes my day from just okay to Zippety do dah zippity day
My first time using this location. It was a spur of the moment\emergency situation (Im not from around here) & they did their best to get me in.I met with Ismael who understood my problems and figured out the best course of action.I left Massage Envy almost skipping & with knowledge to help me in the future.Thank you so much, everyone at ME Park West!!!
My mom recommended me to Dulce. She was very nice and she answered all of my questions throughout the session in a very helpful way! She informed me on some helpful tips to manage my skin concerns. The service itself was nice and relaxing too.
Sierra was so lovely! I went in for a facial and she was so kind, professional, and very knowledgeable! I asked a bunch of questions about my skin and what products would help my problem areas and she recommended a skincare line for me as well as figured out a course of action to tackle all of my skincare concerns. If you go here, ask for Sierra! She’s awesome!
My wife and I have been going here for well over a year! My therapist Shannon is simply amazing! She makes sure you leave feeling better than when you walk in. I highly recommend her! I can not leave out the amazing crew you meet when you walk in the door!!! Deanna is always so helpful not only when you a alk in but also when you are all finished up.The facilities is clean, and they continue cleaning making it as safe as possible! Again, I highly recommend them! Mask must be worn, but we have gone several times since the reopen and they are making sure you are as safe as possible! Should be a 10 star button right Christina? 🤗
Clarissa really did good massage im looking forward see her again .
Dulce was AMAZING!! I was a bit nervous because I had not had a facial in years and Dulce walked me through the whole process so I felt very comfortable. She also educated me on skin care tips of things I never knew which was awesome. If you want an amazing facial go see Dulce! Her customer service was AWESOME as well! She is so sweet and friendly.
Had a wonderful massage with Lily she is very professional and courteous really loved her personal touch she truly cares about her clients and wants to make sure she addresses their concerns and needs, I highly recommend her you will not be disappointed!
Great stall overall! I was greater positively and smiles and hellos from every staff member I walked by. It was my partners first massage and he is was nervous and Shannon made his experience perfect. Now he cant wait to go back.I had crystal and let me just say she really got those knots out and I cant wait to go back and see her.
Sierra is upbeat and excited to help with any concerns you want addressed. She’s very knowledgeable and will take the time to discuss each aspect and recommend but not push a treatment regime. Am really glad I was paired with her and will continue to book with her exclusively for my skincare needs.
Excellent staff and service throughout. My experience at this ME has always been excellent. Tiara at the front was super helpful with the check-in/out process and scheduling the next appointment for me. Linda was my therapist this month, and she was awesome as usual!
Anna is wonderful, Ill see her again soon.
I am so happy with massage envy. I gave been going here for over 2 years. I have had multiple therapist and have not ever been disappointed. I gave recently also having facials and a chemical peel. Sierra is who I have been seeing, and she sure knows what she is doing very pleased with everyone I have come incontact with. Office staff is wonderful with working with me and my crazy schedule. I truly enjoy my time here!
I have a young lady I normally go to do my facials for about 6 years. However I was very impressed with Sierra. Facial did not hurt at any time. Even Vitamin C treatment did not sting. As I asked questions on facial she explained in detail in a way that I could understand. She was not pushy on sales but explained what they do. I was given. 2 gift cards which is why I went but my experience was so great I signed up for membership and will be setting up monthly facials with Sierra. She provided excellent customer service. Please recognize her in front of her peers. Nice job on hiring her to represent your company.
Linda was awesome! She really helped me relax and does a great job in key areas that were important to me. My favorites were the upper back/neck area, hands and feet!!! I will definitely be scheduling with her next time. I think I found my new favorite person!
I’ve never had a facial before but I wold recommend it , I appreciate Celeste explaining the process and doing a great job
Dulce was amazing!! She was very understanding and took the time to explain to me what the services were that I was going to receive. I definitely will be going back again to see her! She is the reason I will be renewing my subscription!! I even scheduled an appointment for my daughter so she can experience what a great facial Dulce gives!!
Helen at the front desk was very polite and knowledgeable. Samantha was my massage therapist and truly amazing. She provided loads of good into/tips to prevent knots in my back. Arguably the best massage I’ve ever gotten. I will certainly be back!
She was excellent. I came back to her this time and wasnt disappointed. Their aroma therapy is great. I got the relaxation one this time. I was totally de-stressed and comfortable. I will definitely be back with her next month. Last month I had a severe pain in my shoulder blade and muscle and she totally worked it out. It was such a relief because it was cramping bad. I felt great when I left. Totally pain free.
Ismael was fantastic! He is very experienced and a great listener. My neck is very tense and I know it’ll take a few sessions to get it back to normal. Which I’ve already scheduled another appointment. If you need someone that’s really strong I highly recommend Ismael. He was able to adjust the pressure flawlessly!Northern and the 101! I highly recommend 😊
Crystal was amazing! She took care of exactly what we talked about prior to the session. Not only did i just want to relax, but Im hoping this will help with an injury that doctors cant seem to figure out. I felt like a whole new person after my massage and cant believe I waited that long to do some self care. Front desk ladies were welcoming and explained everything thoroughly between what to expect in my session to their COVID-19 protocols. Looking forward to my next massage session and utilizing the other services like stretch and facials that massage envy offers!
Took my mom for her first massage and she loved the experience and fix some issues shes been struggling for a while. The staff was welcoming and my moms massage therapist Charessa was great. I Will go back soon.
A strange reception. Session began a little late and felt more like a doctor visit or as if I were taking my car to be worked on rather than a treat or spa experience. Music wasnt working so they asked if I could play spa music with my phone. What?! Nobody whispered as they had in the past. I Was told more about what I should do rather than asked what I needed. Staff appeared knowledgeable and highly trained but it just wasnt the same as what Ive come to expect from previous experiences. The appointment was booked months in advance and just wasnt a treat. Maybe I just caught them on a off day. Thanks anyway guys.
Lillian was great!!! You can tell she has so much experience and is very knowledgeable. I am glad I finally found someone I can go to regularly and know that my experience will be exactly what I expected.
I just want to share how AMAZING Sierra has been during each one of my visits to this location.I am in my late 50s and it is my personal goal to age as gracefully and naturally as possible. This takes commitment on my part, but having someone you can go to who has that same commitment towards others in a very authentic and caring manner is pure bliss. Sierra took the time to get to know me and what I was looking for esthetically. She asks lots of questions, provides information about at home skin care, promotes the importance of sunscreen 💛! and is helping me achieve a healthy and gracefully youthful complexion!I was hesitant to post, some things you just want to keep to yourself especially when it comes to stellar service! Sierra, I look forward to my next visit!!!
My first facial at massage envy with Dolce was amazing! I would definitely recommend her to anyone. She was sure to be thorough with my facial and the steps she was taking. Along with recommending a product for me that I purchased on my way out. Not only was she very professional, she was a lovely woman to talk and have conversation with. Dolce is a beautiful asset to this location and I will be making the drive across town to visit her for a facial regularly now! Thank you for the great experience.
I have been a member at this location for about 2 years. Very convenient location and easy to schedule appointments through the website.I do both massage and skincare, though my schedule is quite hectic, so I appreciate that I can schedule appointments a day or few days ahead and still get in.Today I had an extraordinary massage with Ismael and superb experience with a PCA skin peel with Timothy. Ismael was able to focus on several knots on my back and really took note of the areas of concern I wanted to focus on. I never felt like he was just doing a routine to pass the time, but rather focused on needed areas with a perfect pressure. Timothy was also very attentive and great at explaining the process of the skin peel. Great communication and an excellent peel. Overall a great experience today!I will definitely be back to see Ismael and Timothy soon! There are several great people there as well... Ive had great experiences with Crystal, Ashley and Jay.
I have being seeing Linda at Massage Envy Park West for years now, where I have always received excellent customer service! Linda is outstanding & I swear she has magic hands! I love how she is able to execute my massage targeting all my problem areas after listening to my needs, & has me leaving 100% relaxed & refreshed every single time! I never want it to end, so 90 minutes with her is a must! Thank you Linda & thank you Massage Envy at Park West for being an amazing partner in my self-care. ❤️
The staff at this location are very friendly! I am grateful that I can usually find a random appointment 1-3 days out.The rooms and furniture feel a bit outdated at this location. I was in room 1 last visit and the leather seat was peeled to death.
I had a 60 minute message with Steve and I was very pleased with the pressure & the areas that he he covered. I highly recommend him.
Sierra and Linda are the best!!!!! They makes sure that my needs are always met.I loved both Linda and Sierra. you will never find another therapist like this two ladies. keep them and make them both happy. they both deserve a pay increase!!!Your front desk at Park west needs CSR training. In my last visit, I called the front desk that I have been circling around the pparking lot trying to find parking for 10 minutes, the person who answered the phone sounds like she just woke up and she doesn’t even know what location she’s in.Parking at parkwest had gone bad. Having those 1 hour parking when you have 90 minutes sessions does not help. Please talk to the property manager and don’t respond to me that there’s nothing you can do. Your membership is not cheap and we deserved the service we paid for.
Lily is amazing with her hands and so attentive to what I needed in a good stretch and good massage. I would highly recommend her because she can do light to deep massage. She is very communicative and makes sure i am getting what I really need every time. I have been to her 3 times and plan all my visits around her schedule in the future. Thank you Lily!
Last year,I received an amazing Christmas gift - a gift card from Spa Envy! I was so impressed with my massage treatment, I purchased an annual membership plan and have LOVED it ever since! Camille is my therapist, and she is absolutely amazing! She massages ONLY the areas I want massaged with the pressure I desire. Also, I like that I can book appointments online and can book one hour massages, 90 minute massages or even 2 hour massages. Hours are great! I especially like that I can have a 90-minute massage at 8:30 and leave at 10 (when they close) and go home ready for a peaceful night of sleep!
Quality customer service with a smile! I especially appreciate Lillian for her exceeding my expectations each and every time! She is a wealth of information and works on challenging areas with professionalism, knowledge, compassion and understanding! Thx for being the exceptional person and therapist you are! Ms Lilly Rocks!
I have been a Massage Envy member for many years. Ismael and Lily have both been great over the years as my go to massage therapist. I had my first hot stone massage with Ismael and highly recommend it. I do the stretches session they offer also. I felt the stretches after the hot stone massage was very helpful.
Received an amazing facial from my favorite girl Sierra! She totally takes her time with you to find out your skincare needs and explains all the facial options and add ons so everything is easy to understand. The facial steamer and arm and hand massage are my favorite!! Next appointment will be for a Chemical Peel then Dermoplane?. Sierra always reminds me to keep up my morning and evening routine and drink lots of water...My skin looks amazing! Please boom an appointment with Sierra. You wont be disappointed!
Lilly was absolutely wonderful. First time I had a massage she was so good with me. Asked if it should be less or same or more pressure. Asked if I was cold a number of times. I just loved her and you are lucky to have her
I really enjoyed my facial with Dulce! She was very professional and friendly. It was my very first facial and she explained everything that she was doing step by step. I liked the way my face felt after she was done. I actually booked another appointment!
She was amazing! Great massage, she is very knowledgeable about anatomy, which is so helpful in healing from an injury! I would definitely recommend her!
Charessa was an awesome therapist! She would check in on me when changing pressures and comfort level throughout the session. Her massage was spot on and helped release a lot of the muscle tension I have from stress. I would recommend seeing her when going to Park West! I also love how Park West will text to follow up prior and after your session.
Charessa is bomb! She found knots that I didnt know existed. I felt so much better when I left. She concentrated on my areas of concern at the pressure I requested. One of the best massages Ive had in a long time!
Always have a great experience at the Massage Envy at Parkwest. Just got a massage yesterday by Steve and he pinned point my all my ailments. Great job.
Crystal was great. She listened and addressed all the areas I wanted. She deserves 5 starsAs for the business they do not deserve any. I am part of the club but I cannot get appointments even though I am scheduling 3 weeks out. Everyone is booked. I would like to have the 25 massages that are on my account refunded to me as Massage Envy cannot provide the services I paid for.
I’ve been going to Massage Envy for years. Sierra is my aesthetician and she is wonderful. I love that she explains what she is doing and her recommendations.
I had Lilly for the first time and I was not a fan . Normally getting a massage is so relaxing . She came in tossed the sheets and basically aggressively started massaging my back . She was rude the entire time asking if I did stretches and I should do stretches . When I was turning over face up, she held the sheet up but I get like wasn’t really covering me . Even after the massage she was just rude and felt like she was judging me . Not a good experience at all.
First ever facial and it was beyond amazing. Dulce explained every aspect of the process and answered all my questions thoroughly. I’ll definitely be back to visit her again for a little daring chemical peel. Dulce was very informative, gentle, and has the sweetest disposition. She a MUST to see when visiting ME.
Excellent massage and masseuse. I explained to Ismael my lower back and sciatic nerve has been acting up. He focused on that area with awesome pressure and heat along with stretching to help relieve nagging pain. It was one of the best massages and I felt great afterwards and still feel good today!! I highly recommend massage envy and Ismael. Thank you!!
I had a facial by Dulce. It was amazing, she did a great job and explained everything as she did it. Was very helpful giving me tips for my skin. I scheduled another appointment with her for a chemical peel, can’t wait.
Lilly has been wonderful. I get massages to help with a back injury I’ve been recovering from for a while and it’s amazing how much better I feel.. I regret not going to Lilly sooner. I’m also 6 months pregnant and the prenatal massage is a game changer.
Ismael is the best massage therapist Ive ever had. Hes always very friendly and gets the job done extremely well.
Ismael was a great experience, the staff made the experience seem more personal than the corporate experience I was expecting. Thank you for the great massage. I’ll be back
He was very good. Sensitive to me and used pressure I could handle. (I’m a woos so can’t do a lot of pressure). Stayed focused on me. I made another appointment with him too.
Amazing customer experience from being welcomed upon walking in the door to help with putting my perishable nothing bundt cake in the fridge, I drive from 51st Ave and Tbird to visit this location. Amanda and Danielle are wonderful. Steve does an outstanding job, has a kind bedside major and worked my neck knots out. Thank you Steve.
Very happy with my first visit to Park West Massage Envy, which ultimately ended up with me becoming a member! (Extremely affordable with great benefits!)I had a 60 minute session with Umar, whom I had never met before. Long story short, his work convinced me that I needed his touch in my life every month.Facilities were extremely clean, front desk staff was awesome, and like I said becoming a member is extremely beneficial with no down side. I am not just saying that. Treat yo self.
This is the second time I have been to see Lillian she is very thorough and helpful. I shared my areas of concern and she offered suggestions and then went to work. Im sore today but feel some much less tension and pain. I have other appointments booked now to continue to feel that relief.
I’ve been going to Ismael for a bit now, and he’s always given me an incredible massage! However, I’ve never been as great full for him than I am today! I went in with a very sore shoulder that I could barely move. Not sure how I was going to work the next day, as I’m a hairstylist, Ismael fixed me! I have full mobility and no pain. Thank you so much!!
Lily is the best,could not function without her.
Steven was absolutely amazing. Knew exactly what I needed and listened when he needed to change something up. Very professional! Oh and front desk was also amazing. Great experience all around! Will be back monthly!
Shannon at the Massage Envy at the Peoria Park West location is AMAZING! My wife and I both go to her at least once a week and I look forward to it each and every time. All the staff there are very nice, professional, the place is always clean and a calming environment. I really think people overlook the benefits massages provide. Its not just the relaxation of it but it help me on a daily basis. I sit in front of a computer 8+ hours a day which may not seem like strenuous work but it does put a strain on my hands, wrists and lower back. I dont know what I would do without my weekly massages!
I had my monthly facial by Sierra, who is so attentive listening to any concerns I may have, always friendly, gentle and doing a great job and enhancements needed. I have been a long time standing customer and look so forward to getting pampered and my husband always compliments me with the results.
Massage Envy on Northern never disappoints. Their staff has always been super helpful and every massage therapist I’ve had has been amazing!
These people are shortening the time of service. I was for was at 10:15 am for appointment at 10:30, the person took me at 13:36 I to the room and tried to sell me more products while I had already input what I wanted online. I asked to go with what I wanted to not waste time. By the time he told me to get ready for it, it was 10:45 so he left and came back afterwards to start the massage with ended exactly 11:30. I have a total of 40 minutes massage and they advertise 60 minutes. Thats stealing from customers.
I had a facial done by Sierra and she was amazing! She listen to my trouble areas and help me start a night routine for my skin and gave me some great recommendations on skin products. I left feeling beautiful, relaxed and refreshed. Thank you Sierra!
Crystal is amazing.... she is very attentive and knows how to work out the knots. Very professional and very nice. She also provided great recommendations on certain stretching and exercises i should do for my problem areas. Totally worth the trip!!!
This was my first massage ever and having Lillian was fantastic. She made me feel comfortable and safe. Next time I get a massage, I will definitely ask for her again!
Linda is a professional and a wonderful therapist. I have been going to Linda for a few years. I appreciate her work, kindness and quality of the message. I regret that management has in creased the monthly membership that I cant afford anymore. I will miss Linda.😔
I only trust Sierra to do my facials. She is friendly, a great communicator/listener, and truly takes my skin’s needs into consideration. I was referred to her by my sister and I now drive 20+ minutes just to see Sierra specifically. She also gives great neck/shoulder massages!
I love the cleanliness and attention to health guidelines when I walk in. My therapist, Lily, is the bomb. Personable and caring. I always feel like a new woman when I walk out. She works along with my chiropractor on my scoliosis and hip flexors. I have a stretch session with my massage and now I have very little pain. Call and ask for her. You won’t be disappointed.
As long as the massage therapist is a great listener and tend to every clients’ needs, I would be a repeat customer. Umar sets a great example here. He is a great listener when I asked for firm pressure. He offered at-home stretching tips to help with the knots on my upper back and neck area. Overall, it was great experience.
Ismael is amazing at his craft. Everytime I go in to see him, I leave feeling great and stress free! I also love when you are checking out and or pre booking next appointments Daisy is always up beat and a true professional! I have to highly recommend this place!
I have been seeing Lillie for a massage 2 to 3 times a month for over 6 months. Always ask where she needs to work on me. Always very professional and caring. Always feel better when I leave. Try to schedule my appointment between my 2 visits a week to physical therapy.
Lilly is incredIble, I told her my pain points and she knew exactly how to treat my knots that have plaqued me for a month. I am so thankful to her and have rebooked through the end of the year!
I recently experienced the best massage in 15 years and I have to make sure that credit is given to Shannon at the Massage Envy Park West location. Although she went out of her normal routine of deep tissue massages to provide me with a medium pressure massage, she embraced the change in such a professional and positive way that I felt the positive energy both physically and mentally which allowed for a perfect, amazing experience. She focused on all my trigger points and educated me in the process on things I can do on my own to help my body as well. She was genuine and just an overall delight. A big thank you to Shannon!
Was weary finding A new massage therapist to fit my new hours. Charessa is a gem. Very professional and thorough. She gave me the best massage hands down. Will keep coming back to her!
Jose is absolutely amazing at his job! I’ve struggled for years trying to find a massage therapist that truly understands anatomy and massage for chronic pain from prior injuries. You can tell Jose absolutely loves his job and helping others. He is always extremely professional, and always makes sure it can be the best experience for his clients.
YES! First off, I’m so picky and, I’ll admit, I’m harsh to judge which is why I felt obligated to rate! If it wasn’t for Jose Miranda I would not come here. He is an incredible masseuse! I don’t go anywhere else because it’s hard to find quality people. He knows exactly what to do to help relieve pain as well as reduce stress. His great with pressure levels! Whether you like a softer level of pressure or need a full amount he knows how to measure himself. He listens to every need! HE KNOWS what he’s doing. The receptionists are always very sweet too. Always helpful. I don’t care what people think Massage Envy this location has been great to me for 5 months now. I highly recommend you ask for Jose Miranda. (Include his last name because they have two Jose’s) I hope they give him a raise. Good people like him that love their profession are hard to find.
My session was very relaxing. I had a headache arrivito my session. She suggested the cooling rocks. They were amazing.
I’ve been happy with all my services at massage envy, but love my experience with Dulce receiving my first facial. She explained everything she did and every product she used. Loved our conversation and her knowledge on skin care.
This location is amazing! My wife has been using this location for over 2 years & has only had 3 different masseurs. She signed me up last September & Syll is my masseuse. She does an wonderful job. My back hasnt felt this good in years. So Ill be back every month to have Syll work her magic on my back.
Dulce gave me a lovely facial! She was great: explained what she was doing and the products she was applying. She made me feel relaxed, and she answered questions. I loved it! I recommend Dulce and will be booking with her again! Thank you!!
Update: my usual masseur was unavailable but was recommended Ismael for a last minute booking, 90 mins with RTR. Wow! Ismael asked clarifying questions about my problem areas and helped me isolate the movements that caused me pain. He was immediately able to feel what the issues were and worked them out. Additionally, he also provided insightful advice for how to keep me stretching, and other proactive movements to avoid such debilitating tension from creeping into my neck and shoulders! I highly recommend Ismael!Im truly grateful for my ME membership. The reoccurring charge reminds me to take time for myself! The Park West location isnt the closest to me, but I found my favorite service provider there; J is an excellent masseur. Hes completely transformed my view of self-care. In the time that Ive been seeing him, weve worked tremendously on the tension I hold in my upper back. Ive visited in emergency situations when I cant even lift my arm up past my chest and hes been able to work it out! Im appreciative of his constant reminders to stretch and expert advice on what types of movement will help my body the most. Ive found this shop to be very honest about what I need, service and retail-wise. I never feel like products or services are being shoved down my throat, but rather, that options are suggested when they will undoubtedly benefit me. Their communication system(s) keep me informed about services, appointments, special promotions and safety protocols. Thank you, J and the Park West Team for helping me maintain my personal wellness.
Great location. Customer service was great! Stephen was the best...he listened to where my problem areas were and gave great attention to make them feel great (even 24hrs later). I highly recommend Stephen!!!
Sierra has helped my skin so so much! She does an amazing job and I only see her every month! Highly recommend if you are ever wanting a microdermabrasion to see her!!
Linda was very good. This was my first massage with them and I am very satisfied. Very professional soothing and relaxing. She used good pressure communicated with me on how I was doing. Very satisfied overall with them (:
Charessa gave one of the best massages I have ever received. Would definitely recommend her.
Dulce and Linda were great! Linda used the right amount of pressure for my back and was great. Dulce was a great esthetician and gave me great tips about my face care as well as my daughters.
Ismael was very nice. I was reluctant in being a member because there’s a fee if you only want to sign up for 6 months but the manager was kind enough to waive the fee. Awesome customer service!!!
Sierra is AMAZING!! She is incredibly knowledgeable and is competent in her skills as Esthetician. I go every 2-3 weeks and the change in my skin is wonderful. Highly recommend Sierra
Samantha is the best massage therapist that I’ve found in Phoenix. I specifically prefer deep tissue work to help with fitness related injuries etc. She has great technique, and the perfect amount of deep tissue work. I’d suggest her for anyone, including those new to massage. She listens to what your requests are are truly seeks to improve your condition.
Lily is incredible! After only a few visits, my posture is really improving, and I feel so much better! I highly recommend getting a half hour stretch before your massage.
Shannon is the best. She is very knowledgeable and really knows how to provide additional tips to help maintain between visits. Also, totally worth the membership. It helps you hold yourself accountable to going regularly. If you miss a month they add it towards additional or longer sessions.
Just had a massage by Ricky! He made me feel very comfortable as this was my first time getting a massage. I will definitely come back to Ricky! And also the reception girls are so sweet and welcoming!
Sierra was very nice and informational. She made me feel very comfortable being someone who had never had a facial before.
Lilly is such a wonderful masseuse. She takes the time to truly help her clients with stretches & massages in targeted areas.
I have been pleased with my massage therapist Steve Gray for the past five plus years. I ve had issues with my left shoulder and neck pain and discomfort of which he always touches at the right comfort level and the deep tissue massage provides me relief and comfort. He has also worked with my Chiropractor from physical therapy from a infusion I had. My chiropractor is pleased that his treatment and massage does help me. I highly recommend Steve Gray.
Dulce was fantastic! I had dermabrasion done and she was very professional. It was painless and she explained everything she was doing. I will definitely ask for her again.
Today was my second time here and Natalie did SUCH a great job finding all of problem areas in my neck and back and worked them out. I am a new nurse and I have a lot of built up tension in those areas. She took her time, informed me of what she was doing and gave me some great tips! I look forward to my next massage with her!!
I have been going to ME on West Northern and receiving care from Lilly for 3 yearsLilly gives the best massage and stretching sessions around! She has been instrumental in my positive recovery from a life threatening accident.I continue to see Lilly at least twice a month to help keep my body limber and moving.
I started going to the Peoria location two months ago because its closer to my home. Ive seen Steven both times. Hes very nice and knows what hes doing. I even decided to join as a member for added benefits.
I have been going to Massage Envy for almost 2 years now. Linda is my therapist and I am so grateful for her! She’s professional, kind, communicates well and listens to my needs. I recommend her if you’re checking out Massage Envy 😊
My experience was absolutely amazing! Havent had a professional massage in over 15 years. Want to schedule another one soon, but have to wait a bit as Ishmael is sooooo busy. But worth the wait. 😀
They were Amazing! They understood my insecurities as a first time client and were very patient and kind. They were also very educational helping me understand more. Both Dulce and Rose were exceptional!
Let me start off by saying I have an amazing therapist at the Surprise location and the service there is great. However, the Park West (Peoria) location is extremely rude and unprofessional. I opened a membership there years ago. And my last straw was when the male therapist literally fell asleep during my massage, three times! I refused to go there again. I have switched services to Surprise. Anyway, the Park West location still “manages” my membership and I’m unable to move it over due to having too many credits (what!?!). So I’m stuck dealing with their rude service and incompetence. The latest one being Diana. Who continually talked over me and slammed the call at the end. Unhelpful, rude and total disregard for customer service. Stat away from this location.
Hands down, Anna is the top masseuse Ive had!!!
This is by far the best massage envy I have been to. the front desk staff is always so friendly and helpful and my therapist Brandon is by far one of the best. I always look forward to my visits here I always leave feeling relaxed refreshed and renewed. I was a little hesitant about starting the membership at first but it is worth every penny without a doubt.
Lilly knows just what my body needs...she really cares about you and how to make you feel better...ALL of you at Park West are AWESOME!!! Yall make an individual feel very welcome...Love you guys...❤🤠Just had a massage from Lilly, she is so awesome...and the girls upfront are pretty awesome as well...always make you feel welcomed...🤗❤ Love yall
Charessa is one of the best therapist there. Love her. She really has that special touch. I book with her at least once a week.
I started going to Massage Envy a few years ago and find that by keeping my membership and sessions going I am helping myself to be the best I can be. I am miserable without a good massage from time to time. I recommend doing 90 minute sessions every month or so to remain in good standing with your body. Listen to your body. These guys are great and they will take care of you.
Lily was AMAZING, best massage therapist I have ever had. Very professional and I highly recommend her. She’s been a message therapist for over 15+ years.
Celeste, is so professional, asking what I would like in my skin then with her expertise making a great facial experience.
Definitely not worth coming. Sent my Wife there for her birthday, and they tried to reschedule her a day before stating that her appoint was too early and staff was just getting in at that time... And then said it would cut into her time if she didnt reschedule! Well, she went anyway, and guess what? They gave her a 50 minute massage, yet we paid and scheduled it for a 90 minute massage. STAY AWAY from this place if you like to keep your appt and not be penalized for it. Still trying to get my money back.
Ismael is Amazing. He does great massages and stretches! I Love the ATT treatments once a month!!
Sierra always does such an amazing job! She is knowledgeable in her field and answers all questions.
Stopped in awhile back, Lily was great and shes the first therapist Ive had thats actually helped with my bulging-disc pain.
Stephanie is amazing! Highly recommend
Charissa was definitely the best, all the accolades I heard from friends about her was definitely true. I’ll definitely be back!👍🏾
I am a Retired Navy Veteran with Disabilities concerning my back and hips. I have been a costumer for Massage Envy for many years. The service I have received from the location in Peoria AZ has been Truly Beyond Reproach! In particular I have had many hours of Massages with Steve and his Professionalism, Attention to Detail and Ability to listen to exactly what I have asked for has been far and away Outstanding! I Recommend your location to all Active Duty Members and Retirees at Luke AFB.
Had my first massage in over 5 years! Camille was amazing and defiantly makes me want to go back! Highly recommend the friendly service I had! From everyone that worked there.
I had a facial done by Dulce for the first time and I was very pleased with her. She was very friendly , I would gladly go back to her next year when I come back on vacation.
Sierra is an absolute wonderful aesthetician.My skin looks so good! I hope this company will do everything in their power to keep her there!!
Dulce is my #1 go-to for all my facial needs. She’s amazing, knowledgeable and leaves my face feeling incredible EVERY SINGLE TIME! She’s the best hands down.
Few days ago, I had my first chemical peel with Dulce, very friendly & professional at the same time, explained to me step by step & what to expect, she even called me for a follow up on my very first facial treatment with her, love Dulce, I feel a family treatment from her! Dulce is definitely an asset to your company
This location is amazing and the customer service is top notch. They go above and beyond to make sure they meet your needs and they are super helpful in booking appointments. The facials and massages are excellent. I’ve been to a few different places for massages and without a doubt the Park West locations is the best! I highly recommend their services and coming here!
My massage today with Steve was as I expected...awesome. I hope he didn’t mind that i dozed off and snored during my session. It was relaxing and he got all the problem areas. Can’t wait to go back thank you !!!!
My microderm infusion with Dulce was a wonderful and relaxing experience. She explained the process and the products thoroughly. Im very happy with my glowing results.
Charessa was great! I had a wonderful experience with my massage! Much needed!
So wonderful! Both my masseur Linda and esthetician Sierra do a great job. I feel refreshed and energetic everytime I see these professionals gals at the Park West facility! Love, love, love
The best massage I have ever gotten. Lilly focused on my trigger points and released me of a lot of tension and pain. I will definitely go to her again.
Dulce is very knowledgeable about my skin and is taking it to a whole new level! Very personable and friendly. I feel like I’m gaining a new friend while I’m at my appointment.
Ive had several 1-hour massages with Shannon, and she always manages to make it a relaxing experience while finding and working out all the kinks and knots.I always feel relaxed and pampered, and looking forward to my next one.
My time with Lillian was great. She helped me with my neck pain.
Elizabeth is the best esthetician! She always takes care of my skincare needs and specializes my treatments every time. She’s an expert in the field and always informs me about what she’s doing to my skin and how it all works. Love her 🤍
Lilly is the best! She’s been taking care of me for a long time now. She makes it a point to personalize the treatment and care she provides. She’s not just there to do her job, she’s there to make a difference in people’s lives!
Clean and professional. Linda did a very relaxing massage. She is particularly good massaging the feet.
My experience was very positive. Very clean and welcoming environment. Lillian was fantastic! Thank you so much! I will be back
Sierra really knows what she is doing! My skin always glows and feels so great after seeing her. Definitely recommend if youre looking to bettering your skin goals.
Ismael is very skilled in advanced therapy as well as massage. Plus he’s a great human being!
I have been having problems after a fall at work and having to retire from being a caregiver. Now that I found Lily I dont know what I would do without her. I can do more walking and standing taller. Hips and knees are working better my Chiropractor is very happy with my improvement
I have been going to this location several years Linda is awesome. She is the best Massage Therapist I’ve been to . She always knows all the focus points where my tension is. Give Linda a try!
Love this place now. After having generic massages at every other place Ive been to and coming here and actually having the therapist listen to you is such a relief. My therapist Mike was awesome. He loosened up my back better than anyone. Since having severe siatica for 5 years, he helped it feel better after one session.
Shady business practices. They kept hard-selling their membership, so I asked point blank THREE times if there were any charges for cancelling before the year was up. They kept saying oh well you can freeze your membership blah blah blah etc... until finally saying yes, I could cancel without any charges or penalty.Months later I decided it wasnt worth it, and the smug manager said it would be $99 to cancel. I said thats not what I was told, and I was given no contract with that stipulation. They refused to cancel and said it would go to collections if I didnt pay, which left small claims court as my only option. Scumbags.
Charissa is great!! She has helped me out through my targeted areas. She really listens and give’s you good suggestions.
Sierra is AMAZING! She is so knowledgeable and professional. She’s so personable and I just love talking to her during our appointment.
Charessa does a great job. You can tell she really cares about making people feel better. Great massage would definitely recommend her.