High Life Smoke Shop Raleigh

2302 Hillsborough St #106, Raleigh, NC 27607, United States
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High Life Smoke Shop Raleigh
Comments
El
Review №1

I love this place. The staff is so friendly and always gives me good recommendations. Plus they have a student discount💯

Ca
Review №2

Coming in is always a great time. Chad always has a new product to recommend and is incredibly friendly, as is the rest of the staff! Everyone is very knowledgeable and always has the answers to my (sometimes many) questions.

Ja
Review №3

Don’t give this place your money!Sells fake products for the highest prices i’ve ever seen.Go to any of the other 10 smoke shops on hillsborough. Corporate greed really got to high life!

Br
Review №4

Absolutely love coming here especially when Chad is working! He’s very knowledgeable and always helps me find things I really enjoy

Ro
Review №5

Good vape shop. Guys behind the counter were friendly. Lots of choice and fair prices. With good guy vapes gone it’s my new goto place.

Ro
Review №6

Friendly staff and good vibes. They make you feel like you’re visiting a friend.

Ki
Review №7

I HAD A GODLY EXPERIENCE AT THIS STORE . May I just start by saying, this smoke shop was THE BEST one i have ever been to in NC. The staff were absolutely incredible, Ethan helped and explained to me everything and ANYTHING I needed to know, to assure I could leave with and amazing experience. Will definitely be coming back !! GREAT PLACE GUYS 🙏🏼

Ch
Review №8

Great Products with a wider selection than anywhere else I could find on Hillsborough. I see a lot of people complaining about them not having a wide variety of products but I cant see how that is true. I have been going for a few months now and they have stuff Ive never even heard of and all of the staff are extremely helpful. Ive been to a lot of stores that are selling fake or just generally bad-quality products but this store never disappoints. One employee, Chad has helped me many times with finding the right product. These guys know their stuff, and this is definitely the best high-life store in the area.

Ch
Review №9

I came in for glass and papers and Harley helped me out quickly and efficiently!

Et
Review №10

The worker that helped me Kemi was absolutely wonderful. Not only was he very knowledgeable on the products but even went as far as complementing my outfit. The environment is amazing

Ri
Review №11

Called and asked specifically if they had puffco pro 3d chambers. I emphasized specifically on the peak pro and 3d chamber as I am used to smoke shops lacking product knowledge. I mentioned 3d and pro 5 times and the employee said yes it is available. I drove all the way out to the location to purchase said coil and was handed a peak pro chamber but not a 3d one. When I mentioned that I wanted the 3d chamber he seemed confused as if hes never heard of such a thing. They ended up not having what I needed . I asked nicely for them to pay a little more attention the next time as I drove out for nothing and was responded to with attitude saying it wasnt him on the phone. Lack of product knowledge and lack of respect is why this establishment deserves a 1 star rating. Take your business elsewhere.

As
Review №12

Love this shop and everyone who works there!! chadwick was a big help and made me feel very welcomed. he answered every question i had; a very nice fellow. totally great, will stop by again!!!!

Ev
Review №13

I checked out High Life for the first time yesterday because I’ve heard so many good things about it. I planned to just look around for a few minutes, but I was surprised by how truly friendly and professional the store and staff was. I was immediately greeted by Connor, who talked with me and helped me through my whole visit. He was extremely knowledgeable about everything the store had to offer and made me feel really comfortable during my visit. Very impressed, will return soon!

Ti
Review №14

They were doing helpful and nice! Came in 8/3 around noon and the guys working were fun and kind. Helped me with everything I needed.

PA
Review №15

Best staff ever! I have been doing business with them for a very long time. One example is my dog having cancer and they were very knowledgeable at the products they had to offer. The prices were very reasonable. After returning after a few times I began to recognize everyone by name and even the new employees recognized me with a warm welcome. Keith the manager and the total staff are the best of any place I have ever been. The whole staff deserves a 5 stars ✨ review.🤟🏾👏

El
Review №16

Seem to have had a Regime change in her last yr or so. Total Breath of Fresh air - everyone I’ve back to being Super Nice & helpful & lovely - I’ve had RA for abt 4 yrs & Kratom had been a God Send after Opting Out - of my own volition- of the he Toxic pain management Machine in American medicine currently bc of her opioid crisis & stores like Smoke hear hav been a God Send too 😇

Be
Review №17

Harley was fantastic! super helpful and wonderful.

ri
Review №18

I went into High Life yesterday in search of a new water piece and wow, all I have to say are great things. Because I’d always been a frequent customer at the chapel hill store, I decided to give this location a try. My partner and I were immediately greeted and assisted upon entering. I was being very picky and had many demands but the bearded gentlemen helping us was patient the entire time and made many helpful suggestions. Ultimately with the help of another employee, we created the perfect piece for me and our host even took the time to make sure everything matched (aesthetically). Everyone was sweet and attentive and I’m very happy with what I walked away with. My partner was also able to stock up on backwoods and filters. I will definitely be making the 25min drive from Durham to this location next time I need to make a trip to the smoke shop. Give them a stop by if you’re in the area.

Je
Review №19

Our first trip here and we already fell in love. Everyone is so open and friendly. Connor took the time to show us different products and we ended up getting more than we expected. This is a great shop for anyone wanting unique items. We will definitely be going back.

Ni
Review №20

Jeff & Brandon were SO helpful! I went into the store not really knowing what I wanted, but they made me feel so at ease with all of their knowledge! They pulled out so many different things for me without any hesitation! I will definitely be back for any and all smoke shop needs!!

Re
Review №21

My husband and i came into the shop looking for a specific product, and the two guys working were so knowledgeable and helpful (sorry that we didnt get their names!) They spent time talking with us and explaining the pros and cons of different products so we could get the best option. We also got some really great incense! Thanks for the great service and good vibes!

To
Review №22

Couple of years ago, this was a place I could go in and greet Andrew and the other guy ( forgot your name but I still like you dude). I got several CBD products and an honest assessment of products. Last time I went in there, it was like the place was run by bandits. Clean, but the selection has gone all in on Delta 8 products with no other cannabinoid variance. Employee I spoke to kept hands in her pockets, spoke very low, and acted like she was trying to get me out of there as quickly as possible. The second star was for the good memories I had here, otherwise it would have gotten one star.

Al
Review №23

Love this place and the people! They knew what they were talking about and could answer every question we had! We had 2 people help us the other night and had fun just chatting with them!

An
Review №24

I had a friend recommend High Life to me and when I went in to have a look for myself I was immediately greeted Connor, a member of the staff. Connor was very helpful and assisted me when I had questions about products and explained everything really well. When I need anything I definitely know where I’ll go and will make sure to recommend the store to others.

Pa
Review №25

Very friendly and helpful people and wide variety of options. Very patient and friendly with me despite my total lack of knowledge of many of the newer hemp products available.

Be
Review №26

Welcome environment and staff was very helpful. Xavier assisted me with picking out the proper equipment I was looking for and I left very happy.

Ma
Review №27

I just want to say that the entire staff (Connor Kory Jeff Christol Brandon and Keith) are very knowledgeable and extremely professional. Connors attentiveness and his recommendations have really helped me. The environment at Highlife is very laid back and relaxing as well. I recommend giving them a visit if you havent already.

Br
Review №28

I had a wonderful experience shopping at your store, Connor was especially knowledgeable and helpful throughout my entire time at the store and is a great representative for your company. He helped me pick out the perfect product and I couldn’t thank him enough. That kid is going places.

Ja
Review №29

Amazing shop! There’s so much cool stuff in there and a whole wall full of different types of incense. Connor helped me out with wonderful customer service, although the entire staff is friendly and helpful. However, be careful parking in the behind lot because the towing company, Unlimited Recovery, who owns the parking lot is very predatory. They wait for you to walk into any of the other stores on the street and then boot your car immediately. However, 10/10 still recommend the shop.

Bo
Review №30

I bought a product for $35 did not work would not exchange it refund it or anything else. Typical Corporate, bunch of slugs.

Co
Review №31

Stopped by High Life for one thing, left with three! The staff is so knowledgeable and super helpful. Jeff helped me find exactly what I needed, and taught me a few things about my piece I didn’t even know about. Thanks for being so awesome HL!!

Al
Review №32

My first time at High Life. I was helped by a gentleman by the name of Connor who was very helpful and knowledgeable. Walked in not really knowing what I wanted but was met with great customer service and help. 10/10 customer service and will for sure be back.

Vi
Review №33

Horrible company, under paid workers, poor work environment, sales broken products and if your 72 you better have an ID with you or you cant but anything. ID requirements are ridiculous! After an employee quits they dont give them their last check and refuses to give them a number of who is in charge of pay. Company is over all a scam.

Za
Review №34

Definitely a dope shop especially if you can never decide on glass. Keith, Christol, Jeff and Conner all help me finally whittle it down to one lovey piece I use everyday. Overall super happy I made the short trip will be going back.

Ca
Review №35

My friend told me about the shop and I decided to check it out. I was extremely impressed by the amount of staff who were willing to help me throughout my visit. Connor helped me & he was amazing. He was very knowledgeable about the products and helped me choose what was best for me.

Ty
Review №36

Ive a customer at high life for going on two years now, its my favorite shop in Raleigh. The staff is super helpful and they really know their stuff, especially Christol. She should totally get a promotion.

My
Review №37

Chad was a wonderful employee who helped me find the right product. I highly recommend this place!!!

ca
Review №38

Overall I’ve had a poor experience at this High Life location. I used to smoke cigarettes and would come in 2-3 times a week. I was there enough that I got to know the employees. One day I forgot my ID and was denied service even though I have a photo on my phone that scans. In my opinion, the employees should be empowered to use common sense, but no. Other negatives include the poor selection of vapes and their high prices.

Ch
Review №39

Simply I come here for the off brand Juul Pods. I call ahead and ask about their stock. The staff is great and helpful. There is pay to park around back which is your best option if coming by vehicle. The prices are great!

Ma
Review №40

Very positive and Friendly staff, and i love the store! I was helped at the register by Connor and he made the experience that much more pleasant! Thanks guys now I can go live my best High Life

me
Review №41

Best shop ever! Crystal, Brandon, and Cory were amazing and helped me with everything I needed highly recommend great prices and great quality. Plus amazing customer service.

SP
Review №42

10/10 experience. came in looking for a specific item and i was immediately helped with great customer service and efficiency. Connor i think his name was, helped me find my item. 100% will be back again to purchase more.

Da
Review №43

The two bearded fellas behind the counter were absolutely lovely to be around

Ke
Review №44

My bf and I went in yesterday and picked up a new piece, the guys there were super helpful, and knowledgeable. I really like the environment there and how relaxed it is. Definitely will be coming back!

Ba
Review №45

The store sold me a defective unit that wouldnt charge I took it back the next day with the receipt and she wouldnt change it out for me. I dont understand how a store can have a no returns no exchanges policy for a defective unit that they sold me. Wouldnt go back again rather go to good guy down the street.

Ja
Review №46

Customer service was amazing, Blake answered all of my questions. I will continue to come shop here.

Zo
Review №47

Been here a few times now. Knowledgeable staff, good selection and variety, and very laid back atmosphere. Joe helped me out this time, but shout out to Jeff too!

Sa
Review №48

Before I get into my complaint I just want to say, in general, the shop off of Hillsborough Street in Raleigh, NC will not last long.So I purchased an expensive water pipe from them and approximately 2 weeks after I bought it the downstem broke. I understand that pieces break so I went into this shop and attempted to buy a stem of the right size so that I could replace it. Unfortunately, I didnt the buy the right size initially. Then I was told by the manager Megan (sp.) that I could not have an exchange. Even though the stem was the wrong size and never had been used (obviously).Considering the big purchase and just human decency, I thought more would have been done. The manager insisted that I should have known the right size and when I explained that the original was shattered and could not have been measured, she still insisted that I did something wrong.Overall, the service provided from Megan was unpleasant and I am urging you to formally look into this as I have already put in a formal complaint through your website. I just wanted to post on here so others could read about my experience and choose against using you all.

An
Review №49

Great people ,great products, great pricing what else could you ask for, brah I used great a lot lol all seriousness it’s a very chill atmosphere and they have what you want this is my go to spot for now on 🤙🏾

Ta
Review №50

This has to be the best smoke shop in town! Keith, Conor, and Christol always are knowledgeable about what I need at that time. The vibe here is great! If I even have the slightest concern they have answers! Hard to find that at smoke shops nowadays. Thank you guys for the above beyond customer service I receive every visit! If you are in town drop in and see what new products they’ve got. Follow them on Instagram to see what deals they’ve got happening!

Al
Review №51

Best smoke shop around! Connor was great! He greeted me as soon as I came in & answered all my questions. I will definitely be coming back!

No
Review №52

Ive always had a great experience here, everything is well-priced and each time Ive came in the have updated their selection. The staff knows their stock well and have always been great at assisting me at what I need help with

Ro
Review №53

Come here for all my smoke type of needs and they have exactly what I need every single time. Not only a great selection but an amazing knowledgeable and caring staff that is second to none in all areas of knowledge and customer service. Highly recommend for all your smoke shop needs!!

Kr
Review №54

Very helpful and even gave me a discount because it was my Birthday! Chad is awesome!

Ha
Review №55

Brandon and Keith are kind, helpful, and funny as hell. Definitely enjoyed every minute I was in there and will be returning probably just for them!

An
Review №56

Love this place! The staff was very attentive. Connor helped me find the best blunt spray I have ever purchased. Great Experience

G
Review №57

Go here all the time, their prices are cheaper then online, and always have to top tier pieces. Employees are awesome and it always a great experience. I recommend this too all of my friends, and all of you guys.

Ju
Review №58

Jeff was very helpful in answering all my questions. Very friendly and professional staff and business. Ill definitely will be returning.

ca
Review №59

Krystal is amazing and has my birthday. I had a wonderful experience there and got everything I need. Come here!

Ce
Review №60

Xavier was super helpful and helped me find exactly what I was looking for. All the staff is super great.

Ni
Review №61

Employees are really nice and great customer service. Great selection and clean.

Co
Review №62

Keith, Korey, and Jeff gave us awesome service and we’ve always gotten amazing products every time we come out!

Px
Review №63

Me and my friends love this place, it’s amazing. 10/10 recommend.

Je
Review №64

This place was awesome. Super enthusiastic to meet and greet as soon as you walk in. They hooked me up. Connor and Keith hook it up on Hillsborough street

Ve
Review №65

Great people there! I just bought a glass pipe. Something that a guy recommended me to try and I can truly say Im having a great time with my new piece thanks again!!!!!!!

Je
Review №66

Great experience! Love the products here and the staff Kory Christop and Brandon were so helpful!

Ca
Review №67

Xavier is such a goat i love this location always have great service

He
Review №68

Blake, xavier, and kemmi are the best. super helpful and kind. loving coming to this store!!!

Mi
Review №69

Everyone who works here has amazing customer service skills. Theyre patient, polite, helpful and they have everything you need.

Wi
Review №70

Christol and Jeff are FANTASTIC! Shop is full of everything you need and an educated staff thats willing go educate you.Come here for all your stuff!Thanks, yall!

Jo
Review №71

My girl Cory is awesome!she showed me so many cool things! For sure coming back soon!

Da
Review №72

Jeff and Brandon were so kind and helpful while I was looking for a gift for my best friend!

Co
Review №73

I love the high life and the worker chad is totally rad! XoXo - Rainbow Warrior

Se
Review №74

Keith was a awesome help and great service and they held a piece for me after I told them I was picking it up great customer service A+++

Ho
Review №75

Best shop around! Chad was very helpful and knowledgeable :)

ia
Review №76

Connor Christol Brandon and Kory always got my back out here! The selection is as dope as the staff. Something for everybody!

Am
Review №77

Everytime I come in here, and I come in often, Crystal is always Soo very helpful and knowledgeable. I will definitely continue to shopping.

Da
Review №78

Would not the wrong product they sold me and then ask me to spend more money in the store. Just spent over $100 this month here. They lost a customer. Not that they care.

Ga
Review №79

Christol was amazing in picking out everything I needed. Quick fast and in a hurry! Def coming back! Thanks again!

Ma
Review №80

Been a fan of High Life since living in Charlotte. Such polite and helpful service. I dont need to go anywhere else.

Kr
Review №81

Great customer service, almost always has items I am looking for!

Ja
Review №82

My first time in town, and i needed some smoking supplies. They were more knowledgeable and better stocked than other places i checked out. Wish I had checked this spot first.

ly
Review №83

Literally the best smoke shop in the triangle 🙏🙏🙏 xavier helped me out and bro is goated

Co
Review №84

Brandon and kory helped me out very much today, definitely coming back!!

k
Review №85

Keith is the man he helped me find a great piece for Valentines day and it was an overall great experience

Ja
Review №86

Jeff and Christol were awesome! Super helpful and knowledge! Will most definitely be back!

Gr
Review №87

Friendly and helpful staff, fair prices, and great products. Definitely would recommend!

Me
Review №88

Unhelpful staff, busy playing with their phone. Very old products for sale, nothing made within the last 5 years. Try Sherlocks in Raleigh.

Ne
Review №89

Very nice selection of smoke products and cool stuff not to mention the nice and beautiful ladies there... The girl with green in her hair was grea!! sorry I dont know the name

Br
Review №90

Had a variety of pieces, and they seem to be knowledgeable about the products they sell.

Al
Review №91

Brandon and Christol we’re extremely helpful and helped me pick out some awesome stuff.

As
Review №92

Jeff and Brandon were super helpful! Awesome prices and great service!

Mi
Review №93

Great staff great service. Jordan is very helpful too. Definitely recommend.

Vi
Review №94

Great selection & decent prices! Everyone there is super friendly! Especially Christol! :)

Ta
Review №95

Everyone was so helpful. Took their time in helping me make decisions. I will definitely return.

An
Review №96

This place is pretty cool, great music, friendly staff, actually there were smiles on everyones faces!

Mi
Review №97

Im so happy to have found High Life Smoke Shop ... the variety is amazing... the staff is so friendly.. a shout out to Conner and Jeff!!

Ch
Review №98

Christal, Jeff, and Brandon helped me out a lot. Great service and people

Ra
Review №99

Conner and brendan help me out today when i had bought glycerin nectar collectar told me helpful info. Thanks guys 💯

De
Review №100

You gotta be careful here because a lot of their electronic products are not good. Make sure your product works before you buy it because no refunds.

Mi
Review №101

Best place for any goods! Christol is a great help and takes time with the customers.

Sl
Review №102

Shout to Connor and Jeff to all the great help. They are great and so helpful

Ri
Review №103

All of the workers are great. Keith , Christol, Jeff, Connor, Kory nd Brandon

Ed
Review №104

Christol helped out, great shop, great selection and very knowledgeable. Ill be back.

He
Review №105

Chrstol and Jeff helped me today‼️ second time coming great service.

Da
Review №106

Shout out to crystal a kory they were awesome!! Will be coming back!

Br
Review №107

Jeff and Conner one of the best dudes to go to over all 100% worth it

An
Review №108

Friendly staff and Ive been a couple times but got sold a bad battery and they have no returns or exchanges.

Ky
Review №109

These guys are awesome. Super helpful and informative, hopin theyre here to stay.

Pa
Review №110

Great service, friendly staff, great pricing every time. 5++

Al
Review №111

Very knowledgeable about the products and helpful. Found exactly what I needed here after looking in multiple stores.

Mi
Review №112

Always a great place to stop. I will be back! Best smoke shop around. Connors the man

Ga
Review №113

Sweet place and ya get the best help!

Ke
Review №114

The staff is awesome and helpful. Great selection too.

Ra
Review №115

Awesome collection of Hookahs and tobacco flavors. Recently bought 2 Khalil Mamoon hookahs here and both are good.

Mi
Review №116

Brandon and Connor were super helpful. Wouldn’t go anywhere else.

Fe
Review №117

Friendly staff, understandable prices. Lots of name brand and artistic pieces.

Ca
Review №118

Very good selection. Knowledgeable and polite staff & reasonable prices.

Se
Review №119

Great staff .Good selectionHelpful , suggestions .Thanks

Ka
Review №120

Great place! Jeff is always so helpful! :)

Ra
Review №121

Christol and Jeff are the bomb! Great service and entertaining hold time!

Ja
Review №122

Crystal & Jeff over here hooked me up! I’ve been coming here for almost over a year now and they’ve always got me.

ja
Review №123

Amazing store I completely love this place n the staff

ri
Review №124

Jeff & korey were great explained everything great shop

Co
Review №125

Great staff, Jeff, Christol, Kory, Brandon and Keith are the best

Ca
Review №126

Great service from the people at the shop, Jeff, Brandon, and Keith

Br
Review №127

Chill place. good vibe in here. answered all my questions and gave me exactly what I needed.

Jo
Review №128

Friendly staff. Has everything you need. Priced about what you would expect for the neighborhood.

Bu
Review №129

Great job, thanks Branson and Connor were helpful

Sa
Review №130

Really friendly, great prices, great service.

Je
Review №131

Jeff and Connor were really knowledgeable! Come check them out

Jo
Review №132

Big thanks to Jeff and George, great customer service

El
Review №133

Very helpful, kind, informative staff. Good selection of electronic smoking devices

A
Review №134

Christol is amazing and knowledgeable! Awesome service!

Co
Review №135

Connor Krystal and korey were very pleasant

J
Review №136

Great customer service shout out to joe !

Cl
Review №137

Shoutout to Jeff and Brandon. Excellent service

Tr
Review №138

Good looks high life vape. Always coming in clutch Jeff

co
Review №139

Awesome help always! I always find what I’m looking for:)

Ni
Review №140

The beautiful Chrystal is very friendly and knowledgeable.

Da
Review №141

Knowledgeable friendly staff. Great Selection

sh
Review №142

Such a chill environment! Crystal helped me out today😆

Jo
Review №143

They know their product, but parking can be difficult

Ty
Review №144

Good selection and friendly staff

Co
Review №145

Staff was very helpful and great products

Ch
Review №146

Jeff and Brandon were great :)

Su
Review №147

Got what I needed and good prices

ri
Review №148

Appreciate cam give him a bonus for the holiday

An
Review №149

Dope ass store. Chill people .. Low prices... Tons of elephants❤❤

Je
Review №150

Nice selection, everything for your smoking, vaping, and dabbling needs

ja
Review №151

Great staff and big selection of glass.

Ja
Review №152

Good blokes. Jeff is a legend

Jo
Review №153

Kory, Christol and Jeff great help

La
Review №154

Christol helped me find exactly what I need

De
Review №155

Connor and Brandon were exceptional

Za
Review №156

Christol, Connor ,and Keith where great!

au
Review №157

Joe has an epic taste in music

Ch
Review №158

Xavier was great help

Da
Review №159

Connor and brandon hooked me up!!

Da
Review №160

Awesome smoke shop with an awesome staff!

Mo
Review №161

Cool shop with a great selection!

Au
Review №162

Keith christol Jeff Comoros Kory Brandon

Review №163

Stood there for 5 minutes and was not greeted.

Ju
Review №164

Brandon & Jeff were great!

ma
Review №165

Kory was so helpful!

Aa
Review №166

Why you wanna know? You a cop?

Mi
Review №167

Great customer service

As
Review №168

Better than Smoke Shop down the street

da
Review №169

Real chill and they have everything

Na
Review №170

S/O Jeff and christol

Lo
Review №171

I get my kratom here

Ju
Review №172

Bring back Keith!!

Da
Review №173

Awesome place!

Wa
Review №174

Best Shop in Raleigh!

Se
Review №175

Korey was great!

As
Review №176

CHRISTOL HELPED ME

Tr
Review №177

Vibes are there😌

Da
Review №178

Great place!

Information
9 Photos
178 Comments
4.7 Rating
  • Address:2302 Hillsborough St #106, Raleigh, NC 27607, United States
  • Phone:+1 984-200-6869
Categories
Working hours
  • Monday:8 AM–11 PM
  • Tuesday:8 AM–11 PM
  • Wednesday:8 AM–11 PM
  • Thursday:8 AM–11 PM
  • Friday:8 AM–11 PM
  • Saturday:8 AM–11 PM
  • Sunday:8 AM–11 PM
From the business
  • Small Business:Yes
Service options
  • Delivery:No
  • Same-day delivery:No
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Credit cards:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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