The owner Sal is an awesome guy who makes you want to come back to the store over and over again. Sal. Does everything he can to help the customer unlike a lot of the shops around you are only looking out for profits. The two guys that work with him are genuinely good people. If you havent been to hypnotic swing by and check it out its worthwhile. I smoke disposable vaporizers and the price is unbeatable $9.99 for every single one they have in stock
Bought a vape hit it in store worked fine couple days later went to charge it and it dosent charge. Got it for more than any other place selling that product, when I called up and told them it wasnβt charging they said itβs not there problem. Wonβt be coming back because they sell defective products and wonβt exchange them when people complain.
Amazing and helpful staff, very laid back. The owner and staff very respectable in my eyes as they ID, which 420 does not. The one and only time i stepped foot in 420 i saw them sell to a minor. Found Hypnotic and saw it was a gem. Went there for all my vape and etc. needs when i lived in St. Charles.
Came in looking for a new vape pen and was directed by one of their employees to the My My Slick vape pen. It was more expensive than your traditional battery but with the hidden feature the battery offered and the employees recommendation I decided to purchase it. The pen itself only lasted one charge and now is completely useless. Iβve tried calling Hypnotic and no one has answered and they give no ability to leave a message. Wouldnβt recommend.Update: Without a receipt they wont do anything so make sure you keep your paper receipts just in case the product they sell you inevitably dies a month later....
I bought a disposable vape here at 3pm by 9 pm the battery was shot it was a air bar luxe and supposed to last 3300 puffs. I maybe got thirty puffs out of it.I came back in the morning at 1030am the store should of been open at 10am the door was locked and the employee was standing there talking with a woman inside the store and he held up 10 fingers indicating he would open the door in ten minutes. I came back 20 minuets later and he still had the door locked and was still by the door talking to this woman and he decided to open the door for me then and seemed aggravated. He was the one who sold me the vape the day before. I explained what happen and he says he can sell me another one. I said I want my money back or trade product you just sold this to me yesterday. He said I know but the policy is once it leaves the store itβs yours. I WILL NOT DO BUSINESS HERE AGAIN. THE EMPLOYEE IS ALSO RUDE.
Amazing place to shop at. Prices are the best and people working there are great! Definitely will be coming back ! Very knowledgeable staff they were able to help me find what I was looking for and gave me suggestions of different products to try!
Me and my cousin went into the store and wanted to make a return on a novo 2 and the manager (bigger guy scruffy bear with glasses) informed him that he could not make a return due to the stores policy. As well he tried to con us by saying the buyers remorse clause allows him to deny us a refund, which on the contrary it explicitly states that you will get a refund. Soon after he became very unprofessional and started implying assumptions based on our skin color saying, Iβm calling the cops you should leave if you have warrants , as well he suggested that βwe go March or somethingβ. Overall we approached the manager in a respectful sense as well tried to come to other outcomes but he was a bigoted narcissist who tried to make us feel inferior to him. !!! I warn you do not shop here!!!
I came into the store and kenny was a great help and was very professional. He was friendly and answered every question and easily explained to me about the products. To whom this mat concern kenny is a very professional, friendly, and valued employee. I would definitely recommend kenny
Didnt get the managers name, but he really knew his stuff. I came in for hookah coals, but he told me a little bit about everything in the store. Not pushy at all, just excited about the products.Ill be back for sure.
The shop operator name Sal helped me out on my late night visit. He greated me promptly and was both knowledgeable and helpful. He sold me some vape juice and gave me some interesting insight on the current state of the FDA vape debacle. He had a good sales pitch that was informative and laid back. I didnt feel pressured or that weird cool guy club attitude that many vape shop attendees have. For a new store this place has it together. I HIGHLY recommend a visit. Good job guys!
I Absolutely L O V E this Placeπππππππππ Really Really Loved their Great Affordable Prices and Very Much Lesser Prices for Things Compared to Other Stores:-)πππππππππππππThank You Sooo Very Very Mucho Much To All of You And I Am Beyond Forever Grateful To Finally Have Such A Great Store That Not Only Has Great Affordable Prices and Selection But Also Has Really Amazing Friendly and Very Welcoming Staff And All of It Has Me leaving there With A Big Smile On My Face, So Thank You All I Greatly Appreciate Every Single One of You
I called to check if the had a particular item, to which I was told yes, only to drive all the way there for them to not have. It was ok though because the little cigarette and beer shop right next door had what I needed and it was half the price of anywhere else.
Super friendly and eager to meet me when I walked I the door! Really good prices. I would highly reccomend this place to anyone!
Dude online it says 10 a.m but every Sunday it doesnt open till 11 11:15 plz fix the time Ive literally watched several people come and go
Sal was very knowledgeable and helpful during our visit! Cheap prices too! Thank you so much, we will be back soon! π
Sal is amazing. This store is perfect for all my vaping and disposable vapes!!! Drive 30 miles just to get vapes from here!!!!! Plus some
A wonderful supply of vape , Juices and supplies. Very knowledgeable and professional and helpful staff. I Will recommend this shop to everyone I see!
Recently opened, but one of the best smoke shops around. Tons of product, very friendly, and they are knowledgeable about all of their products.
Like the shop ..been there now twice.Cant buy any marajanna ,there only negative.
He was very knowledgeable and knew what he was doing! 5 stars. Will be back for the variety and customer service!!!
One of the worst smoke shops to go to, they donβt even have legitimate vapes
Good customer service from friendly employees. Excellent selection of pipes, hookahs, vaporizers, and many other necessities for the lifestyle.
Nice place with lots of great options. The employee Thomas did a great job showing me around.
My go-to little neighborhood Vape... Very friendly staff, awesome variety of all things Smoke.π€
When is this place ever open? For 2 days drove by multiple times and never open but the open sign says different with doors locked.
To expensive and no good vape choices and they dont last long before they burn
Does NOT open at 10. Cost me my lunch break
Fantastic smoke shop with unbeatable prices. Highly recommended!
Best place in st charles for prices and cbd for humans dogs. This place is awesome
Good variety. Friendly and knowledgeable staff. Clean shop
Very friendly staff and reasonably priced stuff.
Amazing customer services great prices great people
Very knowledgeable, top of the line products
Crazy selection of products. Friendly staff.
Dont say your open and not be open
Very helpful person waited on us!
Not to bad at all , very helpful !!
Best prices and best service!!!
Only place I go and that means something
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For the juice and coils