The staff is great, very attentive and helpful. If you’re looking for anything specific the workers got you covered with their knowledge of different products and the devices you should use with them, the cigar room is the biggest I’ve seen and has options from local to the different corners of the globe. Thoroughly impressed with the selection and service, 10/10 would recommend for anyone from beginners to those well versed. They got what you need, and if they don’t they got something as good if not better!
Awesome store!! Great customer service, everything you need, great prices, there isn’t much you can ask for. One of the coolest things they do is take customer requests, so if you don’t see the product you want there, just let one of the employees know, they’ll be happy to help. Definitely recommend!
Extremely helpful and friendly staff. Doyle helped me find things I was looking for but couldnt name. Definitely recommend checking them out!
I can’t begin to express how professional the crew that Roll’N Smoke has is. They knew exactly what I was looking for when I wasn’t 100% certain of the products name and just described it to them.It’s genuinely one of the cleanest smoke shops I’ve been to in recent memory. The glass prices are the lowest I’ve seen in the state let alone the surrounding states. Definitely going to be a returning customer to them!
Alex saved my girlfriend hundreds of dollars by helping her find a good salt nic juice. He listened to what she liked and knew exactly what to give her. I appreciate him very much. 10 out of 10! Keep it up bro
I brought my Carta 2 in to see if someone could help with replacing the atomizer. I explained the problem I was having to their, “techy guy.” So then that guy proceeded to tell me what products he recommended using when I clean my (MY) device. My favorite part was when he suggested I use alcohol, as it’s a good cleaning agent. That’s solid advice guy! Thanks so much! He was totally serious. He tried convincing me I didn’t know what I was talking about and didn’t need what I walked into the store to buy. I just wanted a little in person help, but wow I got so much more! Wow.Two to three guys quoted me $30, and then I got to the register, and it turns out, they all quoted me incorrectly, as it was $90. The cashier was so rude I actually didn’t think he was serious when he started laughing and smirking at me, suggesting I was stupid when I told him I was informed it was $30 just a moment ago. He didn’t believe me and went ahead and ran my card for the $90, even though he’s fully aware there is a pricing dispute, and then he hands it to me and says, “well it’s yours now, you paid for it.” The guy should not be in a customer facing position with y’all or anyone else, maybe he’s better in the stock room….perhaps inventory? He was awful.But wait there’s more! The final bit of advice I was given, unprompted? I should have gone thru the manufacturer, because they know best. What?! I should have thanked him for his invaluable service and advice.I just wanted an atomizer! Gah!What a joke.
No doubt best and largest smoke shop. I have visited my entire life. Not only was it stocked to the brim but the customer service was superb. Had zero issue tackling my list there!! If I lived out here surely. I’d come by weekly!
Great selection but watch their prices. Delta 9 THC with 5 grams is going for between 45 to 60 dollars... Full THC can be bought for same or less... Prices arent always consistent between stores and other smoke shops sell same brand of the D9 for less. Regardless, still my go to store as the guys are always helpful and the stores themselves are awesome to begin with
Alex! Hes the guy! Helped me find the EXACT thing I needed! 100% cares for his customers and goes above and beyond! Thanks again, Alex
I came for a vape since I like to drop mine in unretrievable places. The guy that started to help me let Alex take over and seriously helped me with opinions of each one I had questions on ( which if you know me was several ) after 30 mins asking questions found the one I wanted. Great service great hospitality very friendly and fast !
I went in to get back into vaping and stop smoking. The knowledge that the staff had on the new technology and safty specs on the new products was top notch. Shared some stories and was very happy with my service. I’ve been in sales for a bit and absolutely loved the way they handled themselves. If you have and questions or want to stop smoking cigarettes I would highly recommend walking through the door and asking for help. If I could have given 6 out of 5 stars I would have!
Lots of different options whatever you end up going in for. Very helpful and friendly staff who wont try to randomly upsale you.
Largest smoke store I’ve ever been to! Great service and selection. Highly recommend visiting if you need anything for smoking
This is a great place to get your kratom theres a lot of cool stuff in the store.
Very Interesting place, items & people...Like different Deeleesh Foodz, theres So much to try & experience...Like flavors 🍯🧄🍄 & different levels of Heat & Spicy 🌶 🥓🫔
A large variety of products and a helpful staff they had everything I needed in bulk and even stuff I didnt know existed.
The only place I go in town. The staff is the best and will help you with anything.
Decent price, great service, friendly staff.
Friendly atmosphere. Very understanding of my situation and helpful
Excellent customer service. Never had to ask for help, someone is always available to answer questions or help you find what youre looking for. Huge, clean, store. Best variety and value on roll-your-own cigs in the SD area! Their tobacco and tube prices cant be beat! I wont buy from anyone else!
Superb customer service. Very clean and neat establishment, Staff are very informative.Thank you Josh and thank you very much Darryl for your excellent communication skills. I’ll definitely be visiting again.
Super friendly staff. Easy to get a long with and always helps me find whatever I need!
The customer service here js always outstanding. The staff is friendly. The parking lot is always clean. The store itself is always clean and well organized. *Months later still our favorite smoke shop*
One of my favorite smoke shop stores top 5
Amazing prizes, service and products! I cant wait till my next visit!!!❤️
Nice place and they have affordable cigarettes which is why we always get them here.
Always freindly, prices are magnificent. Found novelty items,BT ng treats wheh I can I go no where eles if I can get my truck running again. Lol
Zay is a awesome guy come down and see him
These guys are making big money. The shop is huge and clean. Great selection for everything smoking. All glass everything, tobacco, vape, thc-A, and much more.
The people working there are always friendly and willing to help, and the selection is plentiful. There are decent things in all price ranges, and the 2 locations make it convenient.
Best experience Ive ever had in a smoke shop! We were being helped by Rich, who made the whole experience as amazing as it was. Never met a friendlier face! He went above and beyond helping my husband stop the pesky leaking his device was doing and going as far as helping him clean the parts so he got it back better than he gave it! Thank yall for the wonderful visit to your shop!
Bad customer service wasn’t very respectful very rude
I love rolling smoke. Im a huge vaper and I know alot about the hobby. Once in awhile I can talk shop but lately everytime I go to the vape bar its manned by someone whos never smoked anything a day in their life and they admit they have no idea what Im talking about when I ask for a specific juice flavor or do they have something they recommend to try.
Excellent Customer Service!! Manager Ferris was Very Helpful.Lance is Mind -Boggling With the Knowledge of Vape Mods& Accessories...He Knows How 2 Tune Em Just Right. Very Greatful & Thankful for Making Our Experience Enjoyable!! God Bless & We Out ✌🏾💯
Courteous, friendly staff. I’m a newbie to the CBD world, they’ve been extremely gracious in helping me find the right products for my needs.
Had 4 dudes approach ready to help, very friendly, huge shop, 5 stars would recommend highly, lots of variety and good prices. We got a cheeseburger silicone holder, and a nice spoon.
Roll N Smoke has to be one of the best businesses I have shopped at. All the workers have been knowledgeable and extremely friendly. Great variety and a clean business.
Biggest and best quality smoke store Ive ever been too. We need one of these in MN! Helpful staff as well!!
I have known this place for years, and never have I desired to take anything back. Allways good times. I would rather come here than see a doctor. I Recommend that you try the Amanita mascaria. I give it a 5 star rating as well!
I always get the best customer service at this shop. I was just in the other day and every single employee in the shop said hello/have a good day/merry Christmas to me. Im always helped within seconds of entering the store. Lifetime customer right here!
The sales team were remarkably awesome!
Super clean, helpful, knowledgeable, and patient!
Decent prices and decent customer service. Disappointed not to see my regular salesman today. The man with the long hair facial hair and hat was always very helpful and gave excellent customer service. It also seems since the past month or so they’ve been losing employees left and right which is alarming because it makes me wonder if the business is going to be going out of business.
Traveling for work and this place happened to be the closest to my hotel. Let me say, Im glad they were. Amazing selection, super attentive employees, decent prices, everyone was friendly. I would recommend driving past other shops to check this place out!
Customer service is far better here compared to the east location. I love the vibes and workers every time I come into this place. The employees are always friendly and seem happy to help me.
There pretty good great staff and always friendly if I could I would give them 10 stars
Staff is cool and helpful. they are patient and knowledgeable
I come in for roll your own cigarette, supplies. These are the folks that taught it to me and its even excellent.Rolling smoke offers a lot, things I dont even know about- but they are always helpful, respectful and willing to educate on anything they carry.I also got some great help from them, getting CBD oil for my pet!They have an awesome points program that allow frequent visits to give a nice savings and I appreciate that!
Big inventory on cigars, very pricey however. Don’t like the fact that employees frequently follow me into the humidor only to watch for theft. Tried returning multiple faulty items same day with no success. Going to order online from now on.
These guys have way more items then most of any places. My only complaint would be that one employee seemed to have more important things than to wait for you to make a decision. But everyone else was really nice and helpful. Thank you to all the people there to help us! Help goes a long way.
Large store with A LOT of variety. If you vape. They have the largest selection of flavors in town. BUT, not the cheapest prices. My vape here costs $27, i can get it for $20 at herbn legend.
Every time Im there Ive gotten good service and able to get in and out quickly. They have a huge selection of pretty much anything youd go there to look for. If I had to nitpick Id say the parking lot of the one on louise is always packed because its a busy strip but not their fault of course. If you go I recommend the delta 8 gummies, Great for treating anxiety and a good sleep aid.
I love stopping in here at Roland smoke that always have what I need to a great place to stop by and just see the new stuff that they have they always have a wide assortment of everything you might need for your cannabis or other smokables. Well always stop back when Im in Sioux Falls from Florida and its just fun
The staff is not only knowledgeable, but friendly and willing to assist. No question is dumb. Thanks for always making it a good environment!
Usually a great cheap place to buy vape but they have gone down hill sense they opened none of the good employees are there anymore the guy grabbing the vape always has an attitude problem and they wouldnt let me use the points I stacked up on a vape juice and a coil its ok though I went to third eye by olive garden and got great customer service I will never go back to rolling smoke again
Lots of staff, they have areas they work in like a zone defense. If the guy in your area is tied up, just ask another employee. The manager gets visibly frustrated when employee isnt prompt to a guest. Knowledgeable, friendly and busy the entire day. Good store and Good people.
They had told me to google review!! So hear I am Chester & Austin were very friendly and patient well we just randomly looking at items in the store!! As well as all the other works Was quick to say hi and make sure you good 👍🏽 😊
Very good selection of product whether youre into vaping, cigars, cigarettes, pipes or more!! Very nicely laid out store design. Every time we turned around, someone was asking if they could help us, which was a nice change of pace!! Very friendly, helpful & knowledgeable staff. Large walk in cigar humidor was nicely laid out as well. Great selection of incense & burners too. And to top it all off - a truly beautiful, cool & wicked glass tobacco pipes selection!!
Not the best experience. They make you pay extra when they don’t have the exact match (picture wise, same item) in stock even an employee agreed with me that it was dumb. Not very happy with the experience.
For my very first step of walking in the door my experience was amazing. Staff was very helpful. And didnt pressure me into buying something I didnt need. The variety is beyond amazing and the prices are cheap for glass! This is definitely my new #1 spot!
All the dudes working the day we went in (Wed 2/3) were super nice, friendly, checking in from time to time while we took our time looking around. Very nice place, great selection, great team of workers, very reasonable pricing. I will definitely be going back!
Great selection and artistic glass pieces!!! Definitely competitive prices theyre cheaper than a lot but more expensive with some stuff its depends upon what youre looking for but the great selection of kratom CBD Delta 8 Delta 10 and glass pieces!!!!
Variety of things to get. The guys working there are knowledgeable about their products and just the friendliest and most helpful people you can meet. We live an hour away and will always go there!!!
Every time I go in roll n smoke I wish I didn’t have to. Would literally shop at any other smoke shop in town for this one reason. Every single employee at both of there locations is rude and make you feel awkward, they all don’t care whether you get the right stuff or parts for your stuff. Smoke shops should have an inviting environment and they very much do not.
Their selection is great! Everytime I go there Im never disappointed.
I spend all my money here multiple times a week, love this store. Great customer service, employees always seem cheerful. Jaden and gunner keep the atmosphere light and enjoyable. 10/10 recommend
Drew is amazing very professional.
You never allowed a return or replacement on any item. Not one, much less twice in a row. And if the warranty goes through manufacturer then you witheld the option of replacement without ever risking losing a dollar. Been shopping here since they opened literally 40 50 bucks a week but after getting sold 2 bad batteries back to back then being told they cant do anything because a piece that comes with the new battery is missing or I dont have a receipt even though, ITS STILL OBVIOUSLY BRAND NEW has caused me to no longer be a customer. Shop common sense for much better prices. Breeze 2 for 30. Yocan products start at 20 instead of 40 for the same stuff. No batteries were replaced at any time even once as I stated in store multiple times. Both times were due to manufacturer defect and not misuse or age. I cant help it if the button does not depress right out of the box. Ive used Yocan products for years and know exactly how to care for them. Neither battery was ever able to be returned neither had even a scratch as both were less than 3 weeks old. the initial $70 unit failed in 2 weeks and I PAID for the replacement which also promptly failed. So I purchased the exact same unit at common sense for $28 Lost a loyal customer.
Bad customer service from management! I have been sold faulty products numerous times. West Side Glass Emporium is better.
Great store and friendly staff. The moment I opened the door I was helped by a very knowledgeable employee. We talked about my price range and my long term goals for the device.There is an incredible amount of different devices here so I am thankful he took the time to ask me questions and answer the questions I had for him. Without help the selection would have been much more difficult.I will definitely come back here again to try some of the different flavors of vape juice. If your in sioux falls south dakota and am in need of anything vape related Id recommend stopping by roll n smoke and taking a look around.
Friendly, knowledgeable staff. LOTS of product. They have everything that any type of smoker needs. Prices are competitive and fair!
I have been to smoke shops from Maine down to Florida and all the way out to California. This is by far the best experience I have ever had. The staff new exactly what I was asking for. The best selection of glass art and prices for any budget. Not to mention a cigar selection that is out of this world. Friendly people and a great environment. Swear once you visit this place you wont want to leave.
Will stocked, helpful employees
Theyre ok, I buy all my CBD and kratom there. I did buy an open bottle of kratom and didnt find out till days later when I needed the bottle. I had no receipt and almost a week went by. Make sure you open the caps on ALL products to ensure nobody took anything out. Other than that, great place to shop and the staff are always willing to help or give samples if youre unsure of a product.
Super staff, Charlie got on it right away. I was having problems with my vape and he had it done in minutes, it was great. Thanks a million everyone! Also, a special shout out to Ferris! (Spelling) helped me out with a few vapes as I was having issues. Either he fixed them or made it right another way. More than fair...a great way to do business. As long as you understand that they dont make the various vapes, they sell them. It isnt their fault if something goes haywire. They do make it right though. A great place to do business.
I love this place. Great customer service. Its always so clean. Great selection of vape juice. Lots of neat stuff.
Since moving up here it has been one of the best shops always friendly and very helpful anytime my husband and I have questions about products! It has become our regular all in one stop shop thank you guys for what you do and keep up the good friendly staff!!
Theyre awesome! Amazing selection and their humidor for their cigars is the biggest Ive been in. The staff is also very knowledgeable and helpful. Definitely will be back.
Anthony definitely knows his stuff. Highly recommend seeing him if you visit. Knows his quality of stuff and was honest and directed me to the better purchases for what I needed instead of trying to get me to spend more on something. Highly recommend this guy!
We love the attentiveness from the AWESOME employees. Loved they wore MEN IN BLACK costumes. Thanks for your great customer service! And their getting one on the East side.
Wonderful buying experience. Great staff and tons of different stuff. If they dont have what you are looking for, I would be surprised. Definitely worth a stop.
Clean, well lit, & organized store.The guys here are awesome & knowledgeable! Super helpful & took individual time w/ me: even tho they were VERY busy; to show me how to use my new vap. Super kind, patient, helpful (😁again!) & didnt belittle me or make me feel stupid when I had to come back for making a stupid mistake w/ my SMOK. Its my first one & Id forgotten one of the steps he told me to do. They are excellent at helping me pick out a flavor for my vape, & when they stopped carrying that kind; the new one they suggested is even better! 👌The place is very busy on Firday nights. They make everything super easy: barely an inconvenience. My only complaint: everything is WAY HIGH UP for my 5 foot nothingness to reach/see over. Sign up for points & perks if youre a regular. Excellent place to shop.
I dont go anywhere else. The staff are all very nice and helpful. I always gain points for free stuff with every purchase. This place is the best!!!
I am so impressed!! My first time there to get my tobacco and tubes, was actually so much cheaper than I normally pay.😁 they have friendly staff that can lead you in the direction of whatever youre looking for. Excellent customer service, I will be back... Oh, and they sold me some CBD oil that is specifically for pets😅... I have a Doberman with some severe anxiety, and seizures. This helps tremendously! Thank you guys so much
I been faithfully a customer for around 3years and enroll in their reward points program.I purchase my normally bag of tobacco out of all the years I been buying this tobacco this was my first time getting a bad bag tobacco it was overly stale and harsh taste I took it back told them the issue with it did not offer to make things better would not exchange for a fresh bag tobacco the cost only $ 5.99 And I been shopping with them for years . Roll n Smoke doesnt Appreciate your services.
I’ve been to just about every smoke shop in Sioux Falls, but since Roll N Smoke opened that’s the only place I’ll go to. The people are always friendly and helpful when I have a question or need something. They also have a great selection of vape juices and glass pieces. I highly recommend this place
Two roll & smoke stores in Sioux Falls and the Louise store charging more money on vape devices than the east 10th store , i went in to by a u well havok today at the Louise store and they were priced $13 more than the east 10th store , I do believe that the Louise store is Price gouging and it’s not good for business , Buyers Beware and definitely check both stores and find the best deals before buying at the Louise store in Sioux Falls
Exceptional customer service and inventory. Even when they didnt have a newer coil in stock, they took my phone number down, and called me 3 days later to let me know they now carry it and are now holding one for me. In less then a week of being open at the time of this review, already the best vape and glass shop in Sioux Falls. Thanks guys!
Lance Zach they where very personal and took the time to treat me as customer even on the busy day like 4 20 joe also with checking me out with his customer smile thank you from trevor from ford
Had never purchased D8 before. Asked a guy working there what he recommended. He said 3chi is popular but Id personally go for this brand which was called SmartCart. Got home and began searching online - come to find out this is a widely known fake cart with no company, no website, no nothing behind it. The QR code on the box leads to nothing. Many sites urge people to not smoke these.So pretty much I got taken advantage of my lack of knowledge on the product so they could push some bunk carts that regular people would never buy. Wont be going here again.
Magical.. fun.. went in friday night.. the teamwork was fantastic there. They worked together.. all on the same vibe and worked to make my daughter and I have a great experience.. they welcomed us, helped us with a smile, kept us smiling until long after we left. The experience was above and beyond. They gave us advice, and it was all how they sold it to be. Not even slightly wrong. Kuddos to the staff that worked friday night! Great job.. great selection.. just overall worth every trip
Great new store! Very well light and very clean. They carry a Huge selection of accessories. The best selection I have ever seen. And I have shopped in similar stores from Sanfrancisco to Windsor. Super helpful staff .
Always have what I need and the quantities I am looking for and the prices are far better than MN, IA, WI or MI. Always get friendly service as well.
Edit to respond to owner....the guy who helped us literally had facial hair/beard. I also know it wasnt mine since I saw it before opening the bag and I have very long hair. Impossible for it to be mine. It was already in the bag. Maybe its from the bag manufacturer then. Either way, less hair in the bags would be great.An abundance of the good stuff but the massive beard hair in my bag was not only disgusting but super disappointing.
The service I received was awesome. They where super excited to help and had an answer for everyone of my questions. Micah was super helpful with helping me pick out a carta and it works amazingly
To be honest. I love this place. Every time Ive gone they are super helpful and seem to be happy to help. They have alot of things from cigars and hooka to cbd strains of legal weed. They have vapes and vape juce of all different kinds. They just have so much there... there glassware is epic. They follow fads really well and keep up to date on alot of things. The only issue I have is if its not 100% common they dont have it. And there hooka section is rather small... other than that there 100% worth going to
Everyone was so kind and helpful, Ive been going to this place for about a year . Upbove and beyond customer service. Will continue to support an awesome local biz
No matter who is at the counter I always have a fantastic experience. Their prices are great. I’ve never had a problem finding what I need here.
The guys here at the Louise Location are amazing! They really get to know the customer and have their order ready! Thanks guys you make my day go a hell of a lot smoother!!!
Jay went above and beyond for me this evening. I had dropped an AirPod out in the parking lot and didn’t realize it until I got home. I called Roll N Smoke and spoke with Jay. He went above and beyond not only did he find it but he found it before anyone had accidentally run it over or someone else had taken it. Thank you Jay for not just helping customers inside the store but outside as well!
Gunnar goes above and beyond with helping you find what you need. Came in with a friend not knowing what we were really looking for all we had was a picture and he helped us know more about the product and had us on our way!
Roll &smoke is the best place in town for amazing deals n very Friendly people keep up the work guys yall do amazing n very well mannered n such a great staff I’m a regular at this store n they do excellent work related customer service
These guys are the best ever, they totally know the customers so well I let them shop for me and they nail it every time, clones should be made of them and put in all the stores!🤣Luv you guys(you know who you are).🙏🏼🤪😁👁🔺
The Staff there are very helpful, friendly, YOUNG TOO!! but they be knowin their Business ✌️
Huge inventory, friendly staff, lotta cool stuff in here! The coils I use are always in stock and they offered to special order my specific juice brand in.
Good selection. Clean and employees seem happy to help
Large inventory, several apparent employees, but they were all too busy stocking/chatting/being cool guys that no one could help me find what I was looking for. Sorry I didnt know exactly what I was after when I walked in. I wont be coming back
I heard all about Roll n Smoke but WOW was not prepared for what I saw...EVERYTHING !!!! One stop shop for whatever youre looking for, and more ! Intelligent, helpful staff to point you in the right direction ! Be prepared to look a while to see it all, this place is big ! Louise location I would highly recommend, Ill be coming back to Rolling n Smoke !!!!!!!
The staff there are always willing to help and walk around the store with you. They also will recommend stuff to you, the atmosphere is very laid back. 10/10 will be coming back!
They had everything we needed. Thanks Roll N Smoke!
Very nice place. It was my first time going in and they were very polite and anwsered all my questions. They also have a wide selection of name brand ejuice. Over all the prices and the service was 5 star
I dont usually leave reviews, but this place deserves it!Passing thru Sioux Falls, I called ahead to ask if they had shisha (hookah tobacco), and was met with nothing but helpful employees, both over the phone and in person.As I browsed the enormous collection of shisha. Hookahs, cigars and vapes, 4 different employees (young guys) asked if I needed help finding anything. We all chatted it up. I received tons of help and left much happier than any time in my past smoke shop experiences.Would give 10 starts if I could. Terrific business.Cheers! Mike
Bought a vape battery and its having problems holding a charge and working only when it wants to ...less than a week old bring it back there with receipt in the hand less than 7 days old to see if they could exchange it or something and the guy tells me you dropped it theres some scratches on it I cant warranty it.. its got a metallic finish and of course being in your pocket with other things its going to get a scratch or two.. so if you buy from these guys dont buy anything metallic or expect a warranty cuz youre probably not going to get one . guess I wont be doing business there anymore
This is so FUNNY. I asked for six packs of smokes. This guy 🤣 grabs them and they go flying in the air and on the floor. Im dying. I asked if I get a dented can discount 🤣🤣🤣 he is young doesnt know what that is. So he does one better he wraps my smokes so they dont get damaged in transport!!!
Best shop in town! Staff is super friendly, personable, and knowledgeable. Would recommend to anyone in the Sioux Falls area!
Everyone please give them a chance, even if youve never smoked or vaped in your whole life. If you have pain, come see these magicians. The employees are so incredibly knowledgeable about all of the products. I have never felt better in my life. I couldnt have done it without them. I feel like my old self, thank you friends.
Huge selection, low prices. They have the know-how if you have any questions. I always go here for my vape needs.
This place is pretty busy, so sometimes it takes a couple minutes to get a representative to be available. But they are always friendly and knowlegable. Plus there is always something new to look at if I do have to wait a couple minutes.
I love the store along with a huge selection of items to choose from and the staff are very friendly!!
Walked in, very clean open store. At.least 4 employees all busy working and helping customers. Only took a moment to find what i needed. Employee helped me right away find what i was needing, same experience with checkout, very friendly and out the door👍
1st time in the store. Lots to see. Very friendly employees. Several asked if I had been helped. Other patrons were friendly and courteous.
Love this store and the employees!! ALWAYS super friendly and helpful! Prices are great as well.
Joey and his team are a dream to work with. Accountable, knowledgeable and, moreover, personable.Kenny PinedoAccount ManagerHabitCBD
Cody was very friendly and a big help as I am newer to vape! Thanks a ton.
Professional environment. Knowledgeable staff. Jay helped me find what I needed in full detail and gave me plenty of suggestions. Satisfied with my visit
Jayden and Charlie are by far the best employees they helped me with everything I needed and more their personality way off the charts if you ever stop by ask for one of them
The gentleman that helped me was super nice! The store looks awesome. Customer service was outstanding, far outweighs the Brookings store.
I love this place, its clean and shiny, plus they have lots of people working who know what they are doing and very helpful.
The guy who helped me was horribly rude the whole entire time. Ive been there many ti m.j es and made alot of purchases. But two days ago was the worst experience ever there because of one rude emplyee.
Huge store with pretty much everything you could need to smoke. Very clean and good atmosphere. Salesperson was extremely helpful and knowledgeable.
Awesome just awesome employees were great. One awesome selection and good prices. Thanks for the service and selection
Friendly and helpful staff. I received great customer service from the gentlemen that helped me.
The staff was very helpful and knowledgeable. They were also very kind. The store has everything you can want and need.
First time in this store. Staff was very friendly and helpful.
Amazing Staff! They are amazingly helpful and pick out the greatest products for what you are looking for! Great job!
Extremely knowledgeable staff, they ask me everytime I walk in if there is something they can help me with and when I do have questions when answer them all and never make me feel like I am annoying them or they have better things to do than till help me. Only smoke shop I will shop!! These guys are AMAZING!!!
Brady was super helpful and made me feel very welcome. The store was extremely clean and the atmosphere was great!
Incredible. All people were awesome and knew what’s up. Best smoke shop around for all the needs. 110% customer satisfaction guaranteed yo
Awesome Customer Service!! Pharis, Jaden, and Charlie treat every guest with respect and awesome service! Overall 6 star experience!
Great store had everything I needed and the staff were great
The staff is always really friendly, and the store has a great variety and great prices.
Have everything you need
Wide variety to choose from. Decent cigar inventory however the prices on them are higher than Ive seen anywhere. Literally anywhere.
It was great they got a lot of products just wish they were a little cheaper on their vape pens but usually have what I need they do give good service
Great customer service! Everytime I go to them they are always friendly and smiling!
Worst customer service in the world. Biggest smoke shop? yes. Best customer service? Hell now. I just need a couple things it honestly felt like I was the first one in and the last one served.
This place is great! Awesome customer service. All we need now is weed to be legal and roll n smoke would be complete!
Were nice, welcoming, place is clean, great staff. will be coming in more when can 🙂
Great customer service. No hassles replacing a dud cart. Good prices and selection.
All the employees are very helpful in finding you what you need. Such a huge selection of delta 8 products and glass products.
Super helpful staff...had an issue with a product malfunction and they stood behind their product 100% and replaced it no problem. Great service
Really knowledgeable and helpful staff.
Everyone working was SO helpful and the owner is so nice. The selection is also INCREDIBLE, I’ll definitely be there often!
Sioux Falls may not always be a destination spot... but we have one of the best smoke shops Ive ever been inside. N Ive lived in 5 different states.
Staff was extremely helpful and the prices were solid. Excellent place!
Okay for a smoke shop in town these guys have everything. From tobacco smoking, storing and grinding needs to vape pens, enailers, and cool clothes and apparel. They even have food and toiletries! Love this store.
Friendly staff. Good selection, great customer service!
The guys in there were way helpful super nice and I would definitely come back again! Only place I buy my glass!
Some of the best customer service Ive seen. Super nice, friendly, and chill employees. New fav smoke shop.
The roll n smoke boys are such sweethearts and are always happy to help and answer any questions I have. Charlie and Jaden always go above and beyond and always suggest quality vapes.
Awesome smoke shop. Probably one of the best Ive ever visited. Wide variety of merchandise.
A very clean and professional establishment. They had a great variety of products and answers to all my questions
They know what I want before I do!!! Great customer service! Love coming here.
Good variety of items. SD friendly staff. Good prices. Would very much recommend!
I didnt buy anything, but I mean the employees there were really nice and helpful!
Extremely helpful and friendly staff.
Didn’t work out in the long run. Great managers, employees and customers. Loved the environment the customers and employees would bring.
Staff is on point with products and very polite to the customers willing to help and Answer any questions.
Huge selection. Always have what I need and then some. Never left the store unhappy. Would reccomend
Great help and good selection! S/o the employees for having a great mood and helpful information
They sell Marijuana.That has NO THC.! Zero THC.OH .003% . Or 3%.DeNatured of The Plants purpose.And Sprayed With Hand Sprayers.Daily! Sprayed With Cannabinoids.Thc Only Heals the Mind. ! Peoples.Thc Only Heals The Soul. ! Peoples.Thc Only Heals the Brain. ! Peoples.But Cannabis only Relaxes Muscles.What Do We Need The Most?A Mental or A Brian Medicine?Or just another useless Sedative?Oh well have to ask some devil.Because God isnt going to Tell Us.Oh Why Oh Why are People So Blind?
Very friendly helpful staff. This store has everything you need for vaping and CBD item.
Great staff, epic selection. Prices are very good. Very knowledgeable staff and very friendly
Amazing selection! If they dont have it, you dont need it! Staff is ready to help with any questions you may have.
The laid back knowledgeable staff was awesome to work with. The selection is amazing will definitely be back
Cornell & Diehl and Sutliff pipe tobacco...as well as Missouri Meerschaum cob pipes are literally double to triple retail price
This place is pretty amazing and the young man that helped me was very informative and patient.
Best customer service in town, whether it be for vapes, cigars, Keaton, or pipes. This is the destination to go to if you need anything. 5/5 all day long.
Excellent Customer Service! Very knowledgeable! Derik is so helpful and friendly!
Everyone is always eager and willing to help you out with all your questions and more. Also are very friendly 😜
Knowledgeable staff with great attitudes. Excellent selection of all things vape-related. Also a huge selection of everything else smoke related.
Excellent staff! Very clean! Always can help me right away!
This place is amazing. Everyone working here is always willing to go the extra mile for any customer
Great selection on kratom and pretty much everything else youre looking for.
This place is great. The customer service is the absolute best; and very motivated.
Customer service is excellent....Its clean and had the products I needed...
I love their cheap brands of smokes.
They seem to carry everything you need! Good service.
Great service and thankfully too much to choose from
I go here once or twice a month. Really nice place. Big variety for your smoking needs.
Very knowledgeable staff with great advice on a WIDE range of products that fit your interests
I go to the Louise store frequently and they’re always super helpful and friendly
Absolutely the best, the most friendly staff, a huge selection. Will be back often. Bye bye common sense