Valley Vape

1506 N Pines Rd, Spokane Valley, WA 99206, United States
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Valley Vape
Comments
Ca
Review №1

I go in there about once a week and everyone who works there is always nice and friendly and helpful 😊You all Rock!!!

Da
Review №2

Great little store with friendly workers, very knowledgeable!

Ty
Review №3

I love this shop, honestly I feel some things may be a little on the pricy side but what makes up for it is the incredible customer service they provide. Every time I come in i can get stuck in a conversation with the employees for 10 minutes. You guys are great!

Sc
Review №4

I love this place. The dudes who work here are pretty relaxed and knowledgeable. Selection is good, location is great, and prices are agreeable. All you really need out of your regular shop.Why four stars, you wonder? It’s a small thing, but worth noting: The guys know their products, however they are terrible at communicating the info if you are new to vaping. My first trip in, I had no clue what they were talking about and just sort of went with their recommendations, because nothing they said made sense and no explanations were forthcoming. Now that I’m educated on the subject, the dudes here are a lot of fun to chat with when I stop in. But guys, be more accessible! Vape shops are super intimidating for the uninitiated.

Li
Review №5

I was looking for something specific and they didnt have it, however when I emailed in they responded and helped me find what I needed. The customer service is incredible. I havent gone in yet to purchase the item, but I will be. I just couldnt believe how AMAZING their communication was, especially in this day and age. Thank you so much Valley Vape.

Te
Review №6

My sister said its the only place thats selling her Peach rings vape juice

Te
Review №7

Great service & selection! 🍻

De
Review №8

Great store. Its hard to find the right kind of juice sometimes. I have very picky tastes. They had lots of sample bottles they let me smell to see if the juice was like my favorite. I left with a very good juice. I would highly recommend this store. Really great customer service in a time where its almost non existent. Thanks guys. Will definitely be back. And soon.

th
Review №9

2 stars for a factory defect not being their fault, but learn how to empathize and communicate with customers for gods sake youre in a customer service industry! I own a restaurant and if there was a steak I sold with a vein popping out of it, or whatever mistake came from the butcher, Id comp their meal, or at the very least offer them a discount on their next visit. Not treat them like theyre lying and question their addictions which should be PRIVATE. This guy literally started judging me by how much I vape and asking personal questions surrounding the subject. So informal, unprofessional and rude. Save yourself from judgment and go to the across the street competitor. Much nicer, cleaner store too.

Ho
Review №10

The two gentleman staff were so pleasant and knowledgeable about the products offered. I was immensely impressed, they answered all my questions and did so with professionalism and courtesy.

K.
Review №11

I would give no stars is that was an option. Manager is Rude and can not answer questions regarding the products they are selling especially when it is defected. The manager and staff could not help with returning a product and told us to go online to the manufacturer website. After many attempts to do this and ultimately failing the managers way to solve the problem was to offer me another one at 20% off! They have a no return policy! Once you walk out the door, they wont take it back even if you bought it damaged and realized it later. What a joke!! Lousy customer service and unknowledgeable staff. I will not shop here again or refer it to anyone. I also will write as many letters to as many people to see what my next steps are to get my product that never worked returned. Date of interaction 5/31/18

Br
Review №12

Awesome shop with super helpful staff. Theyve taught me how to build on my RDA, showed me to some killer juices, and are about the only place that carries the coils for my tank. Pretty great rewards program that essentially works out to 10% off everything ($10 credit every $100 spent)

To
Review №13

Great customer service! They have helped me out several times when I needed it, always corrects theirs own mistakes when need to, and are willing to work thing out with you. I reccomend this shop to all of my friends.

Sh
Review №14

Great customer service. Many choices

Er
Review №15

Love the staff here♡♡

je
Review №16

I love these guys! As a business owner myself, Im impressed! They ways make sure to load me up with information on any new vape I buy, and even helped me fix one (instead of having me buy a new one) IMPRESSIVE GUYS!!! The shop is always clean and has lots of great juices to choose from. I highly recommend Valley Vape!!

Do
Review №17

About middle of the pack in pricing! But the customer service made up for it. The guy there was more than helpful on finding pods that fit my vapes with just a very vague description cause I didnt have them on me at the time! I told him some of the issues I had ran into with other shops trying to tell me I had to buy a whole new vape pen if I wanted to get the pods that fit and he gave me an xtra on the house! That speaks for itself, they will continue to get my business ✊👊

Ja
Review №18

The highest level of customer service i’ve experienced at any vape shop, ever. Hunter is extremely knowledgeable and helpful every time i go in. Great guys over there.

Ca
Review №19

Love this place! While some of the prices may be a little higher, they always have stock and the guys are super friendly. No matter which coil or pod youre looking for, youll find it here. Ive moved to Post Falls in the last 6mos and keeping coming back.

le
Review №20

Pretty sure you aren’t legally supposed to take customers numbers and text them because you think they’re cute. Super weird here

Cr
Review №21

Super cool people, he didnt help to hesitate to help when I needed it, he was fast and efficient, I will definitely be returning on my next visit to Spokane.

Se
Review №22

This is the best Vape shop in Spokane, I have been going here even Since Hot-Rod Vapors Closed, and I will continue. They have always been open risking there health though the beginning of the pandemic, and even now. I will always recommend them as an excellent shop!

Do
Review №23

This is the only shop I purchase all my products.

D
Review №24

Bear and Joey(how ever its spelt sorry) is always amazing to myself and my family members. They have always taken good care of us for anything we need. My ijoy broke and they fixed it completely up for me. They got me into the right mod and everything since I really didnt like my ijoy but every time I stop in they make me feel like Im part of their family and I love it! This is the best place to go for anything that is needed!

Mi
Review №25

As a newbie to vaping, the associates in the store were well informed and took great lengths to make sure that I was educated about my purchases. They did a great job making me feel comfortable using my new vape device.

ma
Review №26

Fortunately for the smoking pregnant lady who works here, you can’t call cps for a child not born yet. do better!!:)

La
Review №27

Only one issue and it has nothing to do with the people or business!I usually buy my Kratom online from The Golden Monk. Its never more than $115.00 for 1000 grams (A FULL KILO) from the most reputable company (thegoldenmonk.com) based on quality, price, customer service, and guarantee. I was doing my part to support a local small business.Incredible customer service! Great selection, decent and fair prices, very clean and, absolutely welcoming to out of statersI usually buy green vein mang da Kratom. I passed a shop selling vape products and Kratom! Vape trade is non-existent here in northwest Montana. Anyways, Ive used mang da kratom to get off heroin, to get off suboxone, for pain management and, lethargy. I asked about the types and which one hed recommend based on two things:1.) Lowest stimulant effect2.) I like the kind that produces euphoria. These strains work great for minor pain and it uplifts my mood without a stimulant effect. I purchased the largest bag of white mang da, rated 250mg (I assume per capsule), with a listed quantity of 412 capsules. They were listed at $99.99 however, the sweet guy (owner or manager?) did apply a 15% discount to accommodate for our states varying tax laws.[I want to add that he didnt have to add a discount of any kind as Washington doesnt recognize Montanas tax exempt status any longer.]I usually start my dose at 5-10 grams of loose bulk powder. Figuring these capsules should hold .5 gram, I started with 14 capsules. 3 hours later.....nothing. Another 10 down the hatch.....nothing. After consuming more than 30 capsules (what should be nearly a half ounce or more.).....nothing. I shrugged it off as jet lag, being tired, eating too much before, etc. The next day I didnt eat, was rested, hydrated and, still took upward of 35-40 capsules. Can you guess what it did? NOTHING!!! Not even adverse effects (feeling nauseous, dizzy, or experiencing vertigo) from overdoing it.Long story short, the shop and employees were 5 stars! But the one product I paid steep prices for was not of good quality. I cant even resell it for loss because Im not sure it is a genuine Kratom and if it is, I wouldnt rate an ineffective product for human consumption. Maybe some lab testing or anything else that doesnt involve ingesting it.AGAIN!Incredible customer service! Great selection, decent and fair prices, very clean and, absolutely welcoming to out of staters.

PN
Review №28

Awesome place awesome owners! Super knowledgeable about everything vape and then some. Amazing selection with juices you cant get anywhere else and the prices are very reasonable. Great customer service before and after purchase.

Ga
Review №29

Smh, bought some old juice that they kept in the back until the ban was lifted. Juice has steeped to the point of being unusable. Took it back in same-day to see if I could get something else and store employee told me basically “it is what it is. What am I supposed to do with it now that you’ve opened it?” And then proceeded to pretend like grocery stores don’t refund bad merchandise (they do) so I just left that nasty juice on the counter and walked out with my wasted $25.Want customer service? Go somewhere else.

Jo
Review №30

I was coming to spokane and my batteries were almost dead, got some jack n the box and saw this store across the highway. Just came in for batteries but when I showed them my mod and saw I had the battery compartment taped closed Bear said, let me see that and Ill get rid of your tape!! I was like WHAT?!! He fixed my mod and him and Andrew gave the best possible costumer experience. Great guys and best vape store in spokane valley!!Thank you guys!!! Give Bear a raise!! :)

He
Review №31

Excellent service, owner was extremely friendly and informative about our options. First time buyers and well definitely be coming back!

Ju
Review №32

They are awesome, wonderful people who work there and there juice is off the hook, never had any issues with their juice I dont get vapor blocked the way I used to I love it very helpful.

Sh
Review №33

My first and second visits there were better than both Sublime and Vapor Lounge! If you have a serious issue with your vape product, you will want to go here and ask for Bear. Owned and ran by two brothers, both cool and nice. Both smarter than the general vape attendant for sure.Thank you Valley Vape and Bear, i can keep vaping.

Ma
Review №34

This store has awesome prices and the employees are friendly and helpful. The best experience I’ve ever had! Thanks! 💋

La
Review №35

Always nice and very helpful finding what you are looking for!

Ke
Review №36

There are many vape shops in town this one has good customer service. Helpful in choosing flavors, knowledgeable about coils and vape parts.

In
Review №37

Went in to get a tank. And was pitched the biggest line of bs in regards to my tank. Unbelievable. Way over priced...same stuff can be found at a mom and pops smoke shop even a lil cheaper. Had to walk out.

De
Review №38

I’m always iffy about going to new vape shops. After my first visit to valley vape, the staff was beyond helpful! Their knowledge on their products is out of this world. They do what ever they can to help out and make sure you’re walking out the door happy. Of all the vape shops around I will continue to make the 30 mile drive to valley vape. Not just for the premium quality juice and accessories, but for the unbelievable customer service. If you haven’t been here yet you need to check it out!!!

Ry
Review №39

Always friendly, knowledgeable and quick. My GO-TO Vape Shop. So many vape shops are full of the douchy vape bro type. This place is warm friendly and has a great selection. Check it out for your vaping needs.

El
Review №40

Great customer service. Very knowledgeable. SUPER helpful for us newbies! Love them!

Tr
Review №41

The staff made my visit to the store very positive. The staff is knowledgeable of all vape products including cannabis based products. The staff is very willing to discuss current vaping technologies and willing to educate the experienced to the novice vaping customer. A large inventory of power sources and all associated vaping products make this one of Spokane Valleys premier vape shops to my opinion.

Ba
Review №42

High prices, low selection of coils, and the staff isnt very friendly at all. Borderline rude

Su
Review №43

Spend too much money here always great service

Sh
Review №44

Would of got 4 stars but they don’t carry replacement parts for a top peace they sell. They did tell me about some places that might carry it.

ju
Review №45

Very good shop. They would have it if people still use it. I am getting money off on my next purchase from there rewards program

Ni
Review №46

Workers where too stoned to be much help at all, it was really awkward and uncomfortable, worst customer service skills ever.

Kk
Review №47

Good selection on mods... a little pricey on e juice. Overall great place. Its owned by brothers that moved from Puyallup Wa around the same time I did.

He
Review №48

Love this place. I dont vape but I go there with people who do. Bear is the owner and hes amazing! I love the bongs and pipes, some of the best Ive seen!

Ca
Review №49

Nicest folks in town with great prices. I wont go anywhere else.

Jo
Review №50

Valley vape rocks my socks off! Very nice dudes working there bear 🐻 an Hunter are very helpful and kind not to mention halarious. Best vape store in town.

Lo
Review №51

By far my favorite! They are always helpful and laid back, plus they get my nerd humor... always a bonus!

Za
Review №52

Its pretty good theyre all shopsvery simalar though. Product is a little over priced but its quality selection of juices makes up for it.

La
Review №53

This is my main stop for vaping needs. They have everything I need and employees are cool, knowledgeable and helpful. Good selection, convenient location right off I-90 in the valley.

An
Review №54

I had went to several different vape shops looking for info on vaping because Im am new to this. It seemed like everyone just wanted to sell sell sell rather than listen to my specific needs. And then I walked into this store, staff is friendly and very knowledgeable and they sold me exactly what i need and not what was going to bring in the most $$$$ Thank you so much I will be returning for all my vape needs!!!!

Tr
Review №55

Friendly. Very knowledgeable on products and many different vapes and mods. Dont know how the retain all the information do! Do yourself a favor and check them out!

Ka
Review №56

Valley vape is the bast vape store in spokane!! Bear and Andrew are great, made my husband feel at home and fixed his vape!! Tottaly recomend Valley Vape to everyone! 5 stars all day long!!

Al
Review №57

Good customer service!! Helped me find what I needed

Ja
Review №58

The employees are amazing friendly and very understanding, I would recommend this place over anywhere in Spokane.

Er
Review №59

They sometimes have what I want but the selection is smaller and not as much to choose from....

Br
Review №60

Always great! they are so helpful and really care about thier customers

Na
Review №61

Most amazing store in Spokane valley love the staff bear and Hunter are awesome people

Mi
Review №62

The people here are really nice. Prices are reasonable and everyone is very helpful.

Sh
Review №63

Great place variety of products recommending 100% :) knowledgable staff too!

Ch
Review №64

Thanks so much for all your help today! Great selection, and great prices! Yall are awesome!

Ch
Review №65

Recently new customer been a great experience the 4 times ive visited so far

Do
Review №66

These guys are always help and super knowledgeable. Its a great place to get help with any vape product.

Je
Review №67

Very helpful people,and great customer service at that.

Al
Review №68

Quick Service, kind staff and very helpful. Prices were very reasonable

Do
Review №69

Great employees

Ni
Review №70

Good guys ,like them,all the time ready to help to find things that youre looking for

Ap
Review №71

Its a pleasant shop, juice was priced lower than what we had to pay... its cool.

Mi
Review №72

Quick no hassle in and out. Just the way I like it.

Ch
Review №73

Very helpful staff, good prices, will go back. They also price match!

ja
Review №74

Best customer service ever the are the most help answered every question with no problem

Ch
Review №75

Valley vapes is amazing! The employees are very nice. Id recommend to anyone

Ju
Review №76

Peach pear was an awsome choice people are honest at the shop.

Ca
Review №77

I would recommend Valley vape to everyone I know! The staff is friendly and very knowledgeable about their products.

Da
Review №78

Best vape shop Ive been to, both owners are great, friendly and care about the customer.

Da
Review №79

Friendly service had products on Shelf. Prices are a little higher than other VapeShops.

Ca
Review №80

Love going to this place; people that work at Valley Vape are awesome and always helpful.

Ki
Review №81

Very nice and friendly. Also very helpful. I highly recommend

Ma
Review №82

They did not have anything I was looking for. Not sure about what they do have price wise.

Sh
Review №83

Great Vape Store with a large selection of vape juice, and an incredible choice in vape mods! They special ordered an item for me and I got it in a week!

Be
Review №84

The team is knowledgeable, biggest juice selection... ya, we know, will actually answer your questions!

Ma
Review №85

Best customer service, Im very satisfied and recommend Valley Vape for all your vaping needs.

Un
Review №86

I am fairly please with this shop. Rewards deals are pretty good.

As
Review №87

The guys working there have the BEST sense of humor!

ha
Review №88

Best vape shop in town! They are always helpful friendly and know the products!

Ma
Review №89

Hidden gem, super cool and knowledgeable. Fairly priced. 5 out of 5

Sa
Review №90

Awesome customer service, great juice selection, and great atmosphere!

Le
Review №91

Best vape shop ever! Everyone is super knowledgeable and friendly

An
Review №92

I went in with a couple ideas for what I wanted- I walked out with Better than expected!!!

st
Review №93

Great experience! Very helpful as I am new to vaping!

Je
Review №94

Valley vape is one of a kind of vape store the employees are friendly and helpful and i get everything from them this is the only vape store that I go to

Sh
Review №95

Very kind, friendly and helpful for all your vape needs.

La
Review №96

Friendly and helpful young guys.

da
Review №97

Used to use vapor lounge till i found this place. Great smiles super freindly n alot help

va
Review №98

Love the people and prices 🤗

Ma
Review №99

Best vape shop in Spokane super friendly staff too

Ze
Review №100

Great selection and customer service

Ch
Review №101

Great people and great service

Jo
Review №102

Good juice selection. Nice folks

Br
Review №103

Theyre always nice and helpful

Gl
Review №104

Very friendly & knowledgeable staff.

Bo
Review №105

Got a vape that didnt work well they replaced free

j4
Review №106

Great service and quality products

Ro
Review №107

It was good as usual tell Bear Hi

Ca
Review №108

Always great customer service!

Re
Review №109

Great service!

Be
Review №110

Always great service and great info given

Ja
Review №111

Best vape shop it town hands down

SR
Review №112

Very friendly and helpful staff

Dd
Review №113

Good prices. An good people

Me
Review №114

Real nice place kinda expensive but what isnt

wo
Review №115

Best place to get all ur vape needs

JP
Review №116

Friendly, good prices

Br
Review №117

Great selection!

Kr
Review №118

Awesome selection on vapes

Na
Review №119

Friendly Environment, and worthy prices.

Le
Review №120

They know their stuff

si
Review №121

Nice place very helpful

Al
Review №122

Always the best service

ma
Review №123

Best vape shop in town

Du
Review №124

Good inventory for vape and more

Ka
Review №125

Great people great service!!!

Mi
Review №126

Great service and great people

Ja
Review №127

This place was awesome

Bo
Review №128

Friendly service!

Ea
Review №129

Guns

ZA
Review №130

Good selection

Ma
Review №131

Always helpful.

De
Review №132

My shop for sure

St
Review №133

Friendly staff...

Pe
Review №134

Nice people

Fa
Review №135

Awesome

La
Review №136

Pricey

Ja
Review №137

Friendly people

Ch
Review №138

Cheap Vape machines

Information
3 Photos
138 Comments
4.6 Rating
  • Address:1506 N Pines Rd, Spokane Valley, WA 99206, United States
  • Phone:+1 509-290-6516
Categories
Working hours
  • Monday:9 AM–8 PM
  • Tuesday:9 AM–8 PM
  • Wednesday:9 AM–8 PM
  • Thursday:9 AM–8 PM
  • Friday:9 AM–8 PM
  • Saturday:9 AM–7 PM
  • Sunday:9 AM–7 PM
From the business
  • Small Business:Yes
Service options
  • Kerbside pickup:Yes
  • In-store pick-up:Yes
  • Delivery:No
  • Same-day delivery:No
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Credit cards:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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