They are always helpful and right on it when you walk in and knowledgeable as well and the store is always clean tidy and you can find what you need
I do not understand all these extra charges. The clerk tried explaining, but is extremely hard to understand with his accent, so I gave up asking. I only bought 3 juices, nothing else. I could understand if it was $20 per bottle for a total of $60 + tax(which is still ridiculous), but what are the extra $4.99 charges, which happen to be the juices I bought?? I did have 4 juices, but when that took the price to over $105, I told him to keep it. I feel like I got ripped off!!! The other problem is, that you dont have prices listed anywhere...WTH!!This was my first and last time at this shop. Lesson learned and I will keep going to my fav shop, CVB in Layton, who are more personable and reasonable.
So excited for this location! I’ve loved this shop and have been going to the stop in Woods cross for months and I’ve loved the vibe and overall feeling of welcoming smiles each time I come in for the fixings🤣 I’ve introduced so many of my friends and such to this shop and the staff have always treated me like family. The best part about this place is that they remember you! I had this one guy who worked at the Woods cross/north slc stop who I don’t see much there anymore but he remembered me every single time I came in and even put me in the rewards system 💙 just an overall awesome experience
Products are ok, but EVERYTIME I call to check & see if they have my juice in, it rings until the call is dropped & no one ever picks up. I want to like this place so bad since its 2 minutes away from my house, but I can’t get being it. Maybe some new employees would make the place better!
Ive been a loyal customer for years and Ive never had a negative experience inside of Vape Avenue. Im always greeted as I walk through the door and Im guided from start to end of the transaction. Brandon has always been very helpful, respectful, and patient with me and any other customers that I have seen. 10/10 would definitely recommend Vape Avenue for all your needs.
I’ve been going here for a while because it’s closest to me, but no more. first ding is the sewage smell but I could get past that, second is the fact they started having their card machine ask for tips it’s a vape store…and the least helpful one I’ve been to and that is just the truth. Third is when they sold me a cartridge they SWORE up and down was proven not to leak, it’s the worst leaking thing I’ve ever had and no help was offered about it. FOURTH is the fact I just realized they have been selling me expired e juice for months when I noticed it on my last bottle, and checked all my previous ones cause I still had them. Again no help offered for that.
By far the most friendliest vape shop I have been to in years! I highly recommend going in after 4:00! The day staff isn’t too bad but their night shift employee Brandon is the best! He’s friendly and has a sense of humor! Highly recommend!
Best vape store ever great customer service there so nice and have all kinds of vape great prices clean store store looks very cool on the inside and ferry was awesome!
Bought 3 disposables and all of them were broke or defective in some way! they were very nice and exchanged them, but gave up on the 3rd one bc ugh. bought an ooze battery from them as well and only lasted a month. i use it a couple times at night before bed and never dropped it or anything and it still broke! really sucked. customer service was great but their item quality isnt very good! or maybe i was just unlucky 🤷🏽♀️
Very friendly employees also very helpful with any questions I have & have the coils I need and there juice and mods are priced good. Would definitely recommend this store to anyone around Syracuse! And the guy with the ginger beard is sooo handsome!
Went in to get some CBD for my dogs anxiety and when I asked how much it was he said I think $20.00. By the time we get to the register we were charged $37.00 and he said he gave us a great deal because he cared so much about our dog suffering. He said it’s usually $49.99. When we got home the receipt said watermelon green apple 250 mg and we got 100 mg fish for pets. He just found something that was the price he wanted to charge us. We tried to take it back as we had found it elsewhere for $16.00 and they said no returns. Too bad he wasn’t honest we may have returned when we needed more. Karma will catch up with him at some point.
Pricey. The staff doesn’t help much
Visited earlier tonight, fantastic customer service and I got everything I needed. This is by far one of my favorite locations because of how close it is, and how amazing the customer service was. Great kid at the cash register by the way.
The staff are friendly and know their stuff when it comes to different mods and juices. With the help of the employee, I was able to get the perfect flavor Id been looking for at other places for a while.
Great place i highly recommend.. best customer service and best prices in town
This place is great. The staff are always down to help me with any questions and have a great selection on juice and gear. Super great vibes I would reccomend this shop to anyone
Been to many vape shops, all good but this shop here is my fav! Great selection of juices, their house juices are tasty, snacks and gear available to browse! I suggest “Ice Pink Punch By Lemon Twist.” My sister digs the place too, her mod is pre’ sick! Check it out for ya self!
Staff has been friendly so far. And all the juice I have tried has been great. I stop by there first before checking other places Fri juice since they are just down the street
They are a great shop, my personal go to for a few years.
Great selection of e-juice, mods, tanks, and accessories. Prices are pretty good.Very nice store. Employees are super helpful.
Come in all the time. They have a great selection of juice and Dalton helps out alot. Always recommends the best juice!
Dalton was very knowledgeable and helped me find the juice I would really like. Enjoyed the amount of attention for someone knew to vaping
Bought a DNA250c triade and after an hour of use the 510 was already loose and the mod would just turn off, took it back to the shop, the clerk looked at it for 5 minutes and said nothing was wrong and wouldn’t do anything to make it right, now onto the juice, they have you pay some “fee” for the vape bottles I was paying almost 22 dollars with tax for one bottle of house made juice, the house juice was 15 or so dollars at the time I went in. Just feels like there’s some shady stuff going on.
This place is awesome!!! Knowledgeable staff, huge selection, and some of the lowest prices around!!! Plus they have sales every week!! 5 stars without a doubt!!!!
Great selection and great prices along with friendly and helpful staff also love that I finally have a great shop close to my house definitely recommend checking them out if ur in the area
Midget Murphy wasn’t there so I couldn’t credit him for the beans he sold me to grow my bean stock to go to space and visit my real dad…
The people are nice enough but this place has smelled like sewage for months. I feel bad for the employees.
Employee doesnt take Covid seriously, his mask was around his neck the whole time he helped me. Wont be getting my business anymore.
Was closed at a time you were supposed to be open
Stop by this new vape shop. They had good recommendations/juice and awesome deals! I Recommend it👍🏻*****
The prices and selection is great. Best vape shop in my area
Really good store and prices are the best in town staff is always nice
Horrible customer service. The employees don’t care at all.
Great service. Friendly and good prices
Dalton was very courteous and the price selection was nice
Worst place ever they never have my toilet paper!
They would not honor my coupon.
Most friendly and helpful staff!
Best vape store ever
Great shop
These guys always got what i need!
Really good shop