During my vacation I had a problem with an O-ring that broke.They were very nice and gave me a replacement O-ring free of charge.Thank you very much, you were my savior.
I get all of my vaping supplies and juice from GT Vapor. This location is right by my work and I cant get there after work or on lunch. They carry the only juice that I like and mods from the manufacturer I prefer. I dont know what his name is but theres a worker thats there most times when I come in and hes super friendly and knowledgeable. ( Ill have to do an update with his name.) I recommend this place alot!
I love this place Im very happy with the prices and solution they have I would definitely recommend them
Great staff, very friendly and helpful
This is the best place for all your ejuice/ ecig needs. I used to go to there Gaylord location, unfortunately with the new laws they have had to close the Gaylord and Petoskey locations. They still have 3 locations in traverse city. I drive 2 hours just to buy my products from them because the chain stores in Gaylord and Alpena dont compare to there service and selection.
If youre looking for a new vape, I recommend these guys! They have this points system every time you spend money there you get money in your account you set up with them and it adds up fast! Ive saved and used point money with them a lot already since going there for vape juice
Fantastic staff, always bright and helpfull I honestly dont think I will go to another shop
I shop here every week. The employees are friendly and knowledgeable. Will recommend to anyone to that wants a wide variety of options.
I have been a visiting this location for roughly 5 years at least once a week. Over that time I have recommended this location to 100’s of people when they come into my work needing vape supplies and don’t know where to go. They lost all of the good helpful employees, removed all the loyalty and friends and family discounts for the majority of loyal customers and don’t want to give it back. It’s been worse every visit for the last couple months. Today was just an overall very disappointing experience between the rude older gentleman working, the price hike and overall lack of customer service now that the great employees have unfortunately moved on. I’m all about shopping local to keep the money in the community but after taking a look at how much cheaper the same stuff is online from other vendors and how bad this visit was I can’t justify giving them anymore of my hard earned money. Their competition sells the same type of e liquid I like for less than half shipped to my door, no transportation costs to and from the store either. I think I would rather spend much less and do less for the same thing and not deal with anyone face to face. You gotta give customers a reason to come back. I won’t be.
First time in with little knowledge of the products. Joey and A-aron (Aaron) were so helpful and polite. Got exactly what I was looking for. Definitely will return to this location. Kudos Joey and Aaron.
Great service. Great prices. :D I will be back. Nice having a vape shop that meets my needs right down the road. Thx!
Used to love this place. Went all the time. Excellent customer service. However, since Covid, the prices have been jacked to laughable costs. A single bottle with flavoring costs just short of 40 dollars. Unless prices go down to a reasonable amount, theyve lost any and all business from my wife and I. Very depressing to see. Whether its the supply chain or just a decision to scalp, the prices are disgusting. The only reason I didnt give a single star is because at least the customer service is still friendly and courteous.
Staff was really friendly. Juice I bought was Black and Blue and it was amazing, easy ADV. I got a 6mg and its such high quality it doesnt even feel like a 6mg. Would recommend!
Grand Traverse Vapor was extremely helpful and honest in getting me my first set up. The staff was accommodating and explained use and care very well. Great people and environment. Loved my experience there.
I never used to come here but due to a desperate need for juice I stopped in and since then Ive preferred coming here. The staff are very nice and the place is clean and looks very nice as in everything ties together very well. I stopped in barely 2 min before they closed and they happily helped me with juice, no matter how bad I felt they were fine with it.
I will never return to this company. I just bought 4 Hyde disposables. They arent cheap and the first one i opened out of package didnt even work. I called to see about swapping and they said they couldnt and they would do a 20% discount on next purchase. Horrible customer service. Especially in most places they will provide great service and take care of their customers.
Place was nice. The girl was helpful. I did get the most popular juice which by the way I think is super nasty. (My personal opinion). I’d probably check this place out again in the future but I’m in no rush to do so. All in all experience was ok. Staff was nice. Just wasn’t my vibe.
Very friendly staff but when I bought a pen from here had it less than a month and the charging port broke. They didnt do anything about it. Had to buy a new one. Fast forward 1 year. Bought another pen from here and it is leaking and not working correctly. Asked them questions as to why It may have started leaking and they knew nothing about it. Couldnt help me out at all!!! The lack of knowledge about the products they sell was very disappointing. I will be going else where from now on.
Great products and prices. Also a great staff that are super nice an helpful. Never had a bad experience. Id say best vape shop in town! Always have discounts an also have a awesome customer loyalty program giving you even better deals an rewards for shopping there. Check them out!
Great experience, first time trying this out, but the guys were full of knowledge and tips, they went through my options and again so much info. then I got to try the juices I wanted to. he went through how to use my system, step by step, so patient. Outside of just feeling confident in making my decision, these guys made me feel like there really wasnt another place I would want to go. Super friendly they knew everyones name that walked through the door. Its just a place I know I will go back, a place I see myself being a regular. Troy and I want to say TJ were their names. If you dont know about vaping and want to try, these guys are awesome.
I went to GT Vape first in 2013 and started vaping. i quit for a little bit and have recently started again. They have excellent choice of products at good prices. If the store does not have what you need, then one of the other ones usually does. Their juices are great, so many different flavors. Overall this is a great place to buy all your vaping needs.
I got completely RIPPED OFF at this store. First of all, they had an extremely limited selection, very little information to be provided about the overpriced items they did manage to have. I got two bottles of salt nic juice and two coils. Secondly, both coils did not manage to work at all, and they were more expensive than any other store. Third, the juice was absolutely awful and damaged our vapes. 0/10 I would NOT recommend this store to anyone, unless you wish to pay an extra dollar to get terrible quality products.
They only carry fresh coast eliquid. I dont like the nicotine they use. Why would you limit yourself to one brand? The staff is not very knowledgeable and is rude about other shops. Theyre self mixed juice isnt steeped and how are they even doing this legally since the FDA regulations?
Always fast friendly service with a smile. A pleasant and relaxed atmosphere only downside was the noise from next door of construction going on lol.
Normally i dont post reviews but i was compelled to after the horrible experience i had here. I tried a bottle of their house juice their most popular flavor tested off didnt vape right took it back they tried it said something was wrong with it and exchanged it for another bottle of one of their best sellers berry blue. First time i tried to vape it tasted like straight menthol no other flavors. Disappointed i took it back they refused to try it wouldnt listen to me wouldnt exchange so i sat the 27 dollar full bottle on the counter and left. Went to a different place locally got great juice. Unless they drastically change their ways i will not go back to gt vapor. Out of all the shops in town they were the worst
I was in town from Texas. Been going to the same shop and vaping the same juice every week for 3 years. Anytime i dont get my usual mix itll be within my flavor preference. I have found 3 different ADV in my 3 years of vaping. However, i have added two more to the list. My first time there and first time with these mixes and they blew me away. I didnt talk much or ask anything. But I can confidently say they can help a full range from beginner to hardcore users. And i could tell from their juice guarantee. If youre worried about the chemical additives that most shops arent aware of go here.
Small intimate vape shop with VERY friendly and helpful staff. They have the beginner kits all the way up to the more advanced stuff with a plethora of juice to choose from. Looking forward to coming back when Im back up north. :)
If you vape in Traverse City you need to go here. The best gourmet e-juice Ive ever tasted made to order. The staff is friendly knowledgeable and willing to help in any way. Not only do I go here for all my vaping supplies I have been cigarette free for over 2 years mostly because of this place!
One of the best places ever. They know you by name they know your account they always answer questions and they never make you feel stupid I had no idea what I was doing when I first started going there and now they have made me feel like a valued customer would recommend to anyone !
Berry Blend is the best flavor hands down! Fresh Coast! Everyone is super helpful and friendly. Great place! Keep going back and recommend to everyone who Vapes👍
Staff was very friendly and knowledgeable and helped me pick out some juice and upgrade my buddy to a new mod. Great experience, if your in the area and in need of anything for vaping check them out!
I just want to thank the two young people who work at gtvapor! I came in the store thinking that there was a problem with my XBaby and in a few short minutes found out it was just a bad coil. Those working took the time to problem-solve the issue at no charge.In the end, I decided to give their Fruity Hoops juice a try and I have to say that it is now on my favorites list!Thanks again gtvapor
Recently moved to the area and was extreamly pleased to find this shop. After having visited a few shops in the area i can say without a doubt that this has been the best shop i have been to. Great staff great selection you can not go wrong while shopping here.
GT Vapor is a great spot to fulfill all my vaping needs! The staff is awesome!
Grand Traverse Vapor is my favorite place and honestly the only vape store I like to go to! They have a friendly and very knowledgeable staff. I’ve always had great luck with GT Vapor!
I adore the staff! They are very knowledgeable & helpful. The juice tastes amazing & doesnt contain ANY harmful ingredients! Wonderful Quality!
This place was great. I had a bad experience at another vape shop. I ended up getting a vapor pen with a bad battery. This place sold me a new vape pen, and gave me an extra battery, and a bottle of vape juice, for less than the price of just the pen at the other store. Customer service was beyond what I expected. Will only be going here from now on.
Best place ever!! This store takes REALLY good care of their customers to ensure they are happy. Very welcoming, and Great deals!
My first experience in a vape store! and I am totally digging GT Vapor! This will be my vape stop from here on out! They have such a variety of Vapes and flavors! Their juices are exquisite! I am so happy I happened to stumble on this amazing establishment! I highly recommend checking this place out if you are a smoker, quit! Come check out GT Vapor!
Great group over there. They have a lot of knowledge. Excellent flavors. But, I feel 100% markup is just too much for their equipment.
Great Place, kind staff, quality products
I have been going to GT Vapor for a long time now and love it but since they went back to making their own juice I have to say it has become unbeatable in the area. They are very helpful for the first timer and their staff is very friendly
Staff is very helpful. Wide variety of juice, mods, and other vaping equipment. Good for people who have never had a vape , and good for the pros. Would strongly recommend to all!
Great juice flavor selections, and most of all great customer service! They honor veterans with a discount. I couldnt ask for a better place!
Awesome vape shop. Great custom mixed juices, and a good selection of off the shelf stuff as well. Good selection of mods, thanks, and other stuff and the staff is always super knowledgable and friendly.
Great vape shop, The best in Traverse City by far and the staff is always friendly and knowledgeable about the products not only they stock but that the Entire Vape/Mod/Etc . Industry The Team of staff Always, try to get to know you on a personal level , so that always makes things more comfortable. Best selection of vape juice in Northern Michigan by far...... Absolutely NO! Competition What So Ever!!! Keep up the Great Work GT Vape Keep it Coming! -J.Cookkk
These guys are great. Very knowledgeable and patient with this vape newbie. The store is super clean. If you need anything vape related, this is the only stop you should make.
Great shop. Very friendly and knowledgeable staff. I buy all my vape supplies here. Good prices and discounts.
Good people, great products! Reasonably priced! If you are into vaping youve already been there. If your looking to get into it this is the spot!
Awesome place. Went for the first time today and Kelsey was great. She helped me out on so much!
The staff is always friendly and offers great advice on devices and flavors.
Sold me a defective product and refused to exchange it 15 minutes later. I was a loyal customer and now I am not a customer.
Love this shop. With everything going on with the flavor ban, I really hope to see this shop remain. Please support your local shops.
Very knowledgeable staff and a great laid back atmosphere. Traverse Citys best spot too get all vaping needs to help stop smoking
The staff is extremely knowledgeable, I have been to other vape shops in this one exceeds all of them. I recommend the black and blue flavor.
Chill, friendly, experienced staff, very helpful for beginners and experienced alike! Good glass prices also
I was not aware you have to mix your own juice and my boyfriend ended up getting sick from it
Amazingly helpful staff. Even in their busier hours, they always seem cool and collected to help out people.
Love going into the 8th street store the guys are always willing and eager to help me... no matter how mundane my question
Nice only place to buy a tobacco e=cigarette. A refillable one.Good service, knowledgeable
These Binaries 6k are where its at. These flavors are amazing
Great peeps!!! When my sister was in they were very helpful to her. Honest and trustworthy!
Very knowledgable and helpful! Excellent juices and great friendly people! My favorite vape shop!
Didnt have juice I needed for a week at 2 locations so I had to get salt Im a 36 nic which made me sick but most the time 5☆
Love them.. great prices and always great customer care
Best place in town.. customer service is stand alone compared to other experiences Ive had thanks Gt Vapor
Awesome place & great customer service. always friendly staff & fast service.
Awesome place!
Staff was super nice and helpful, and I found everything I needed. Will definitely return in the future.
All of their locations are awesome. Great prices and knowledgeable staff
Always a kind and helpful staff. They are always willing to help out in any way they can!
Love the variety of juices for my vaporizor. Always helpful and nice staff. Thanks GT Vapor.
Great service. Friendly people just a great experience overall!!
This place is the go to place for any vape accessories you may need, they also have pipes and attachments. They are easy going and will work with you on prices
Very good equipment and juices. ..I dont know what happened do the other post..our experience was stellar
Cool place, good prices for good products. Super nice people.
Called about an issue I was having with a vape box and the lady that works there did a lot of research and I went in and they went above and beyond to help me out
Beyond helpful staff! Highly recommended for all your vape needs
Staff was very knowledgeable and prompt. Found my new store.
Good prices on vapes and very helpful for first time vape buyers
Really knowledgeable and pleasant staff. Always a good experience there.
Helpful staff. Decent prices. And large variety of vape related products.
Great people, excellent service will continue shopping with them
These guys are great! Theyre knowledgeable and friendly.
Very friendly and helpful Employees!
My favorite vape shop in TC. Polite, friendly, and always respectful. 💯
Awesome customer service, and delish ejuice!!! Love GT Vapor!
Great service. Friendly atmosphere. Decent products
Very helpful and friendly staff. Great selection!
Cool guys, but the juice died with the new brand. Havent been in years, and I dont plan to.
I love my Cadillac store and the people and products are worth the visit!
The people are nice and friendly and they get what you need fast.
GT vapor is and always will be my go to vape shop Black N Blue is my favorite ejuice
Great customer service! Student discounts really help out
Very helpful staff and a great place to get supplies.
Love the way my new peace looks like definitely coming back to gtvapor
Great atmosphere and customer service! Super helpful!
I have been to all the vape shops around here and this one is my favorite by far thanks guys
Very thorough and professional! Definitely will be back!
Great customer service, very helpful and knowledgeable.
Great Place very helpful always has what I need
Friendly and helpful. Good good good!
Great people, excellent service will continue shopping with them
The folks here are patient and friendly! Dont go anywhere else, (except other gt locations)
Knowledgeable, friendly staff and a fun little place to visit!
Staff is always friendly!!! Great selection to!!
Great selection, prices and a friendly staff
Great selection and (2)convenient locations!
Very helpful, employees know the products.
Very Fast Great Service!!! The Best!
Best service Ive had in eons.
It was very good and they were very helpful
Besides one particular saleswoman I love GTVAPE
I would recommend this place to anyone, anytime!
Great customer service and selection.
Great selection of vapes and juice
The staff is super friendly and inviting!
Great staff and great products
Very helpful and friendly staff.
The Best Vape shop in Traverse City!
As usual, very helpful. Thanks guys.
Great place, always helpful!
Good place to get good juice.
Best vape shop in town .
Better than brotherhood by a long shot
Lovely employees!
Great customer service!
Best e juice, bar none
Nice knowledgeable people.
Best Vapor store in Traverse City!
Very friendly staff and very helpful
The people were nice
Theyre great
Friendly service
Nice friendly staff
Great customer service!
Great service!
Joey is the guy
Great staff
This place rocks.
Great place
Always out of coils !!!
Horrible place
Great place!!!
Very helpful!!!!!
Damn right
Great customer service.