The salon is very nice and the staff are polite and kind but the lashes I got arent exactly the best. While they do look very cute theyre nothing like the picture I showed for reference and unfortunately they feel very stiff and almost like some are glued to my eyelids and not just the lashes themselves. This has made them pretty uncomfortable to wear as a few days have passed since getting them done. Ive mainly found that when I go to shut my eyes that I can feel the hardness of the lashes poking against my eyelids and ended up having to separate some lashes off the skin so I can sleep, the lashes themselves are also really hard but that might be more a result of the new glue that was used on them. I didnt say anything about the style being different when I initially got my lashes done because they are still a very cute style and I dont hate how they look but I was going for a more manwha style and they definitely arent that. So while I dont hate my lashes and will probably go back Im not sure Id fully recommend going unless youre interested in one specific style of lashes. *My lashes are the thinner set with taller sharper spikes while the fuller set is what i showed for reference*
Dee at the Waldorf J.Elite location did her thing! I was a tad bit nervous trying someone new but our conversation made the process fast and seamless. Thanks Dee for your amazing service. I will be back!
First time here and I booked an appointment for a facial. Jnai was awesome and friendly! The suite was decorated very nicely; I loved the vibes. I’m excited to return for lashes. My only complaint is as a new client, I wished I was greeted when I arrived to the suite by the person who opened the door for me 😔, but Jnai’s personality made up for that and she made me feel less anxious 🥹.
I’ve been going to J Elite for two years for facials and lash extensions. She really has a great way of making all her clients feel special by giving a luxury experience. She takes good care of me while giving any service and that salon is super hygienic and clean!!! I love it here, keeps me coming back!
DO NOT GO HERE. Ghetto. Shady. Disgusting. WORST facial I have ever had. Burnt my face but then told me she didn’t see any signs of burning. Completely invalidated what I was physically feeling versus what she was “seeing.” Left gel in my hair and told me to “just rip it out after it dries.” She was aggressively swiping my face with the Hydrafacial tool. I can not in good faith believe she was licensed. I asked to pay less for such a terrible experience and she ended up charging my card on file without my expressed consent. Absolutely not ok. These people are not professionals, do not believe in “the client comes first,” and generally lack skills in this field.
My first time visiting, my scheduled appointment was with Jazmin Walker, Owner for a chemical peel after my consultation it was recommended I should start with the Hydro Facial. Ms. Walker was very informative I appreciate the education and the recommended service. I plan to come back for a follow-up visit. I would have given a 4 star however, there were some concerns. I was not offered some form of hair protection i.e. shower cap or head wrap which is normally offered in a spa setting. I noticed I was charged taxes on the deposit and additional taxes for the final payment. I spoke to the receptionist the next day and she stated if my form payment was something other than a credit card, taxes who not have occurred. I informed her she didnt explain or offer additional forms of payment during checkout. Overall it was a pleasant visit.
I was searching for a last minute waxing appointment prior to heading out of the country for my birthday in July. I just so happened to stumble upon on of Katies post on IG about her being inclusive and welcoming people from all walks of life on her spa table. While I was originally looking for a Black esthetician that post truly resonated with me. When I had my appointment with her she continued to exude that same positive energy that was present in her video during the visit. I treated myself to the pretty kitty bundle and when I say that was one of the best birthday gifts I couldve ever myself, I MEAN IT!! To top it off Katie was welcoming, patient, she walked me through every step, and helped me feel comfortable in my own skin. Every woman should treat themselves to this at least once! Thank you Katie for such an incredible experience. I highly recommend her and will most certainly be going back.
I’ve been going to J. Elite Waldorf location since 2020 and have worked with multiple staff members. The front desk is always extremely welcoming and helpful. I get my lash extensions done by Jazmin and waxes done by Dee. Both are very precise with their work, always positive and make their work area comfortable for the guest. All around a very great experience :)!
I was thoroughly impressed! My first time receiving a Brazilian Wax a.k.a Pretty Kitty Package! Bri was amazing and gentle! She also gave me great aftercare advice and product recommendations! I definitely will be coming back for other services! Love the location in Waldorf MD, So convenient for me 😊
Disclaimer: very transparent post. J elite herselfs Energy was weird from start, first time customer here too. 3 years of being an extension gal. I have twitchy eyes at first but she messed my lashes up really bad, they werent the style I wanted and when it was time to take them off, I have my own professional lash remover, thats how I remove all my other lashes. Needless to say, as I was taking them off, they were hurting really bad. I could tell she didnt isolate my lashes enough and it took my lashes out with them; 3 natural lashes to a fan really not good. 3/10 wouldnt recommend.
I had a pretty frustrating issue during and after my first visit, but Jazmin made sure that I was taken care of. She was friendly, informative and extremely understanding, and for that, I’m really appreciative! But I’d make sure you’re double checking policies posted on their website to avoid any confusion when booking any appointments. We’ve been on the lookout, but It’s been a month since and my bank confirmed that I never got the deposit back that they said was refunded, so that’s annoying that there’s just $39 lost floating in the void I guess.
I had fairly normal skin and little to no break outs before the start of this pandemic and I can confidently say I suffer from severe mascne now. I started seeing Katie a little over 2 months ago and she has seriously saved my skin. She is so sweet and really cares about what your skin specifically needs. She makes you feel so comfortable and she really knows what she’s doing.I can really see a significance difference in my skin and I’m excited to see more progress over the next couple of months!
Ive sat for 24 hours deciding whether I was going to write this, but Im still in shock behind the incident. I went to the Hyattsville location to see Katie for a facial. I was approached by a male who kept following me in the parking garage. I was so shook about it I ran to my car and drove off. I called the J. Elite to let them know what happened. I was shocked by what I was told. The receptionist told me it was a personal problem and that it was to late to reschedule my appointment. Im disturbed by her nonchalant attitude about my safety. I really liked Katie, but I cant get past the remark.
Katie is my favorite!! I’ve been coming to her to get an Enzyme peel for the past 4 weeks and I am in love!!! She so sweet and always tells me what she’s about to put on my face and really takes her time to make sure I’m relaxed. So glad I found J.Elite Esthetics!! Definitely will be a loyal customer.
I been going to Jazmin for like 4 years and I’ll never go to someone else even though I live in VA and shes in MD. Def worth the trip, I look so good every time after leaving her salon and she’s so nice n funny :) salon is alsoclean n her staff is nice too!
Love love love this place and all the people here! I feel like these are all my best friends I never knew. Everyone here is kind. I’ve gotten work done by Tati, Jhade, and Maya and they are all super informative. They explained everything from start to finish. The vibes are always so positive and calming. I can’t wait to come back and book again! I’m literally looking for more things to get serviced so I have a reason to go back.
I wasn’t going to make this post but I cannot continue to avoid holding them accountable for this. I HAVE to ward others off from getting permanent makeup services from J. Elite Esthetics - WaldorfI love to support small and black owned businesses which is why I didn’t bat an eye on coming here. I did get a facial and my teeth whitened here and those services were as expected. But on July 2nd Bri took her time and did her best at micro shading and I still left in tears at the outcome. Although i received some of my money back (after A LOT of back and forth) if you haven’t perfected your craft, please do not provide the service to your customers.
I had my first visit today with Katie at the Hyattsville location. She gave me a hydrafacial /hydradermabrasion. Katie was very informative and made me feel very comfortable. She also did some Chakra healing which was a first time experience for me. I left feeling amazing. 🤗🤗🤗🤗🤗
BEST lash extensions in the area! I recently got my lashes done by TALIA. She is AMAZING! The whole 2 hours I felt super relaxed and she was very sweet & professional. She gave me a wispy/cat eye look which fits perfectly with my eye shape. I can finally feel BEAUTIFUL with lash extensions on and NO MAKEUP! Even with makeup it feels AMAZING not use lash strips! I got so used to wearing lilly lashes that my lash extensions actually look WAY BETTER than the lash strip! Being in the beauty industry there are some that slide away from importance of education , but let me tell you .. TALIA and this lovely business KNOW WHAT THEY ARE DOING! Thank you so much for FULFILLING my wants and needs Talia!
If I could post 0 stars I would. I will never be coming back here. I got lash extensions for my wedding and they lasted 2 days before CLUMPS began falling out. Mind you, I take very good care of my lash extensions. I went a 2nd time for a black friday sale on a lash set and I got a full volume set. I got the full volume set hoping it would last longer than last time, but it didnt. At the end my lashes were uneven. When I asked the tech to add some more to the other eye she assured me it was fine when it was obviously extremely uneven and poorly done. One side was thicker than the other. As they were falling out ONE DAY LATER my lashes on both eyes were uneven and it looked horrendous. I also got the teeth jewels, another black friday deal, (you obviously get what you pay for at this place) and the teeth jewels fell off the same day leaving thick globs of glue on my teeth. I STILL have the glue on my teeth today. The space is dirty and in a not so nice part of town. I didnt feel comfortable leaving my car there. They tried to spruce it up by adding a vine or two but it still looks dirty and cheap. The techs were all dressed in extremely unprofessional clothes; sweat pants, t-shirts, crocs, hoodies, nothing a dignified spa staff would wear that would indicate cleanliness and professionalism. The whole shop and techs are just plain sloppy. They definitely dont have a spa like atmosphere like they advertise on social media. I dont recommend this place at all. When I talked to the front desk staff, they told me theyd send me a gift card. That was a week ago. I still have not received a gift card. Although my services were horrendous, and the aftermath was trash and completely unacceptable for the amount of money I paid; I want nothing to do with a gift card. They gave me a phony excuse for why they cant give a refund when theyve given me one before. Twice actually. I highly dont recommend wasting your time or money at J. Elite Esthetics. Youll just be extremely disappointed and leave the salon feeling dirty and un satisfied with your service(s). This place is a huge rip off. I hope no one else gets scammed by this company.
I had a face-to-face appointment with Katie Anderson Howell for my brows a few weeks back. I have only great things to say about her and J Elite. First and foremost- they are taking covid SERIOUSLY. Everyone there was wearing a mask, and a mask was required for entry; I had to keep it on during the brow treatment, too. I felt zero worries about covid. Second and equally foremost, lets talk about Katie: It was my first time getting my brows done professionally (Im a 36 year-old woman, for shame!) and she made sure to explain the process and talk through what she was doing. The waxing and tweezing were painless and the end-result still looks great almost a month later! Go to Katie for your brows. You will not be disappointed.
I was searching high & low for a perfect lash tech, I was traveling from Virginia, DC, Oxon Hill. then I came across Jaz on IG.. my first experience was WONDERFUL! Very great customer service, great communication, & understanding. I will never go to anyone else. Im very satisfied! 😅
I’ve been a client of for over a year now. The beauty station by Jazmin W will never disappoint. The customer service is excellent, and top of that you’ll leave extremely satisfied. The best lash tech in the DMV area work here. I highly recommended Jazmin W., and Kameryn!
Jelites extremely unprofessional. They have a grace period of 15 minutes and after that there is at late charge. I utilized this grace period and instead of communicating to me that Tierra wasn’t going to take my appointment. Tierra and the shop told the receptionist to tell me that she was not there but she actually was. I guess she assumed I didn’t know who she was. I have went there for several other services and had no issues so it might be just Tierra. I hope they fix this issue but they already lost me as a customer.I’m extremely disappointed in the customer service and hope they learn from this. Thanks!
I went here to get my first Brazilian wax which was done by Dee. She was quick and very professional. The office is so cute & clean. Highly recommend J elite esthetics
First time there ever with katie and it was one of the most relaxing 30 mins of my life . Also i deal with eczema and her treatment worked great ! definitely will be returning !
Jaz been doing my lashes for over a year now, her work is amazing and she is so professional! The entire salon is.
Place was clean and the tech was so sweet and patient. She answered all my questions and did not try to upsell me and i felt like she truly cared about the client. I think her name was Shirley.
My overall experience has been great here. Ashley and Shayla have always been helpful. They are professional and communicate with you. I recommend J. Elite for your therapeutic needs.
I come here for brow and facial services with Bri. She’s absolutely amazing. I was nervous in the beginning being as though it was my first time. But Bri assured me I was in good hands and indeed I was!
Had an issue with a cancelled appointment. However, jazmine took the time out of her day to remedy the situation and get everything settled perfectly. Very grateful for her help and concern!
I went to the Hyattsville Maryland location twice and i was Serviced by queen … the first time on 2/18 which was less than satisfactory experience she put Entirely to much glue on my right eye and my eye watered the whole time which burned so bad because of the glue and my eye burned for a week … skip to 3 days later and most of my lashes on that eye had fell off i gave it another try possibly so she could redeem herself on 3/8 which i though she did she gave me the right curl i wanted and everything i though it was great but as soon as i made it home that same night the lashes were falling off THE SAME NIGHT AND PROOF WILL BE ATTACHED by day 3 on my right eye most of the filled in fans were gone i reached out and she told me this is normal NO WAY!!! I Have gotta my lashes done twice and they have not lasted for a week and she was Privy to my prior experience and my current and nothing was done won’t go back because it a luck of the draw if you get a Reputable and experience lash technician i was less then happy with my experience
I normally do not write reviews but when I spoke with all my friends we all agreed I needed to make one I Normally come here for my eyelashes and I decided to give them a try with my eyebrows only to leave here burnt and missing parts of my eyebrows when they asked me how I like my eyebrows and I told them I liked my natural thick eyebrows and I leave with thin eyebrows this is not what I wanted what so ever I wish I could give 0 starts it is painful and swollen when they told me it was only red because I have lighter skin tone when they actually just Burt my skin and told me to use aloe vera something else I then had to go buy for my eyebrows
I throughly enjoyed my experience at J.Elite.The owner Jaz and her staff of ladies are extremely professional. I was assisted and made sure I was comfortable my entire visit. We had great conversation and laughs.I would recommend any of the services. Jazmin is very knowledgeable and will answer any questions you have about service.
Katie has improved my skin tremendously! I constantly get compliments on my skin. The products and customer service is great!
Everyone was really nice and welcoming. The environment was very cute and warm. Jhade the body contourist, did a bomb job on my body and I would definitely come back!!
I have been going to Jazmin for 2 years now and her work is AMAZING!!!! The staff is very professional and always makes sure you feel welcomed. You will not be disappointed at all!
Extremely poor customer service and lacks professionalism. Jazmine/Owner lacks effective communication skills and reasonable solutions for customers concerns or issues that arrise. Please pay and if you dont like it Im sorry we didnt do anything wrong. We will just stand here and waste your time arguing about how right we are!
My visits are always pleasant, fast and l love my lashes!
Haven’t been here yet but I’ve heard nothing but beautiful things about this business. Can’t wait to get this melanin and glow back.See you soon!!!
Great customer service! Can spend a day here with all the services they provide and close to home.
I love love LOVE this company very professional & very neat! there work is AMAZING🙌🏾 never disappoints I cant wait to go.
Professional very nice