Awesome Customer service!! Great deals!! Always got the most welcoming environment & they’ll always give you the best advice on what’s good!! 10/10 recommend Giving them all your business!!
Friendly knowledgeable staff and a wide assortment of products for all to enjoy. Ive never left unsatisfied, definitely the best shop in town.
Great shop. Great variety. Awesome deals and I’ve tried the surprise bags and all sorts of stuff and never have been dissapointed
Went there a little past nine, and the guy that helped at the drive thru me got mad and became rude that I was a little over in change? Lol, it was kind of bizarre. It doesnt take much effort to be nice no matter who you are helping. I wont be going back for a while.
SMILE was so awesome. I went in knowing nothing and came out with a little bit of Vape knowledge!! Great prices! He explained everything to me!! This is definitely my place for vapes!!!~Sharlene
This place is my favorite so far, everyone here is ALWAYS very helpful and informative. I appreciate everyone who works here. 5 stars for sure!
Everyone at this shop is so helpful. If youre looking for something they will find it. If you have an idea of what you want they will help you make a decision. Within a minute of walking in they make sure you have been helped. They have plenty to choose from whether it be vape juice, kratom, delta (any kind), different smoking apparatuses and even Mods and disposables depending on what you like. The prices are great and they have sales all the time. Weve had to take a couple of things back and they were replaced with no arguments. The manager Z is the best. We always go to this vape shop for what we need.
I have only been to this business one or twice. Today I had to cash a check and I didn’t have money on me. They were so NICE to me. I got the money and came back. Lauren was in the drive thru. She was so NICE, tooI will never hesitate to pat anyone or any business on the back for treating people with respect and being kindness. Bravo to them!
Love these folks! Informative, professional with a personal touch. Theyve got every item for smoking and some you havent seen or heard of! Amazing staff!
Awesome staff! Very knowledgeable on the products they sell! Always friendly and good on recommendations!
Great customer service and has everything you need! Shout out to Smile he is the best!
Great shop people are nice and helpful also very knowledgeable about anything you might want to know.The selection they have is enormous you could probably find just about anything you want that they would carry.
I always enjoy shopping here, not only do they have a large selection of products, but also their sales staff are extremely knowledgeable about the products available.
This place is awesome! Great customer service. They go out of their way to make sure you leave happy.
I love this store. I get great products for cheap. Would reccommend this store to everyone.
Best stop yet, and I’ve been to 3 now looking for NOVO3 pods. They have everything and more. Customer service was excellent and everyone was cheerful and willing to assist with whatever I needed. This is my only shopping option in this area, they have my business for sure. Highly recommend!!!
Smile is wonderful and has great customer service. Ill definitely be back !!
Absolutely. Love love. LOVE this place!!!! They always have what I need And the staff is very friendly and KNOWLEDGEABLE
Smiley was very good and I would recommended coming here for all yours needs!!
Great shop wide variety and very pleasant staff always willing to help you out
Great staff love vapor village! Definitely recommend! Awesome staff !
Best spot to get all your vape needs and so much more friendly staff and great service
Amber took over this shop recently and it has gone downhill and horrible service since the last ownership, who really took care of their customers.A discount I had approved for over a year by the owners was removed by the new current owner Amber with the statement My dad died, I took over the store, and YOU are trying to steal money from me. You can leave now.This went from business to personal very quick and from a manager/owner is completely unacceptable. Amber has even approved and given me this discount 3 times before today but decided to just stop and not honor it.Ive bought from this family for YEARS. And today that stops.. I will no longer be buying from this establishment due to the treatment I received today. Completely unacceptable.Amber will respond to this review and deny this with a response, Im sure... But 4 of her employees witnessed this all happen. There is no hiding what youve done Amber. And you lost a valuable customer today. Good luck to you and your newly claimed business. I hope you treat your customers better before the business goes out, for a lack of customers.
Everytime I go in there, everyone is really pleasant and nice to me. They greet me Everytime and sometimes give me suggestions I might like. Update one of the really nice guys over at vapor village asked me if I wanted to try one of their mystery bags for $10 so I said sure and I ended up with 2 nice disposables that are really tasty.
I called and Mr.Seth had answered the phone. I was looking for a tank for my vape and Seth has been awesome even with me trying to figure out the cape I had and Seth already knew when I was wrong and he was amazing and helped me.He is also doing amazing with cleaning my tank as well.Big thank you to Seth at vapor village on fairway.
Smile was very helpful. Ill be coming back to this smoke shop
I love vapor village they have awsome customer service, friendly, and very knowledgeable
Very helpful employees and customer service bet place ever!!!
Suppor great service always answers all my question great staff
Best selection and prices around, with good service!!!
Employees are great and the best selection and prices in town
I’m finally taking the big step of quitting cigarettes ! All of the info on vapes, and all the choices to be made, were very overwhelming for me so I can’t give enough thanks and gratitude to Seth at Vapor Village! His incredible patience and his willingness to answer all of my questions and guide me to narrowing it all down to the perfect fit for me, made for an exceptional experience ! He was extremely informative and showed and explained everything in such a professional and friendly manner. Thank you to Seth and to Cameron - thank you thank you for showing me there is still people in customer service who care.
Very good store would recommend to friends
Favorite place!! Great prices~ smile a great employee!!!
I love this place the people are nice and friendly! I come here at least once a week!
Best vape store in town!!!Go see Smile he will hook you up!!!!!
Everyone at vapor village is always so helpful with getting me what I need! Everyone is super knowledgeable and very nice!!
Always the best customer service and best shroom chocolates and best deals
Great variety and great options. Thanks smiles
I love this place. Everyone is so friendly. They accepted an expired punch card for me and went above and beyond with their customer service. Highly recommend
I came in to buy a disposable and I noticed a new flavor of the kind I buy. After trying I noticed something off the smell and taste wasn’t right. After bringing it to the employees and managers attention they immediately did everything they possibly could to fix the issue. They gave me a brand new one of a more favorable flavor at no cost. I’ve been coming here for years and have never had an issue with staff or products. Today was a first but like I said they went above and beyond to accommodate me. Thank y’all very much the workers deserve a raise for being so kind and friendly and helping me every which way they could!
I came in Friday and bought a Drag4, batteries and salts. I dont remember the guys name (terrible with names), but I have never been more pleased with my experience. The guy walked me through everything about the device, added the batteries, filled the tank, and had me vaping as I left the store. Great group of employees, and they really care.
Great prices. Friendly staff!
Been coming here 4 or 5 years, have never had an issue with products or staff. Inside is always clean and they have a huge variety of stuff. Love that I can cash checks for such a low rate! Staff has always been friendly to me, they take time to answer my questions and help find exactly what Im looking for. Prices are decent and they always do what they can (within their power) to help with returns or exchanges.
Excellent selection!! They get what you need if it’s not in stock! Prices are the best and customer service is great!
Great place. Employees are very nice. Been getting everything from tattoos to smoke supplies. Couldnt ask for much from them.
Awesome service, I was helped out immensely. And they have such a great selection!
Excellent place for all your smokin needs.💨🔥
The customer service is refreshingly great, the products are abundant, and OMG they have a DRIVE-THROUGH! 👍👍**UPDATE** 10/26/2023Was helped by Seth. Super friendly, super knowledgeable on what I was looking for and he was going to go above and beyond on setting up my vapor tank on the spot. Five stars ⭐⭐⭐⭐⭐ for Seth! Keep up the great work 👍
Awesome people working and very kind to everyone🩷 definitely never felt any bad vibes and enjoy coming to get my drive through essentials lol
Love the store even if I only had one coffee from there. The employee were very nice. 10 out of 10
Excellent service and products from Smile.
This store has great prices and great customer service, my son buys all his disposables from there and theyre always very kind.
The employees are absolute beauties especially my man seth. Always good products!
Seth and the team are always helpful and amazing. He always has the best suggestions and they will always help out if there is something wrong with the product. (:
One of my favorite places to get vapes from. Always so friendly and knowledgeable. Great atmosphere and people!
Very helpful staff! Everyone went out of their way to help me. Amazing service!:D
Always have what I need. Always painless.
Im a regular here and always buy vapes and glass, great customer service and friendly people zee and sath really helpful
Cameron and associates were very helpful and courteous to my needs as a first time buyer.
I go to this shop all the time , they have great customer service, they are quick and convenient… I get Montego menthol gold and it’s a nice menthol cigarette and 1/2 the price of the other brands … great buy
I buy all of my disposables from them and they remain unmatched in price and customer service. I would definitely recommend them to anyone of age who vapes and or smokes.
Great place always in stock for everything I need. Love them carrying the exotic food snacks.
Great service and knowledge from Smile
Good experience with service always.
No stars from me ..there is a sign by the register asking to review so here it goes. One of the young ladies working the register needs an attitude adjustment . Not only is she rude but she seems clueless anytime she gets asked where to find a certain product, she is too lazy to try and even help and gets rude and snippy just for being a customer. Rolling her eyes and sighing just because it seems inconvenient to her .Im not a Karen by any means but this girl needs to learn about customer service !
BUYERS BEWARE Decent shop - have gone there for several years, but my most recent experience will be my last. Went in to see if they carried any Delta-8 products and was happy to find they did. I regrettably didn’t Google the brand before hand - once I got in my truck and researched the brand I found multiple websites stating that they are fake and unsafe to consume. I went back to get a refund and they wouldn’t. I will gladly be taking my business elsewhere. Not only are they selling unsafe harmful products, they couldn’t even take care of a customer of several years.
Zee is such a wonderful person and always smiling! Perfect assistance every time!
I bought a smok machine that leaked almost instantly. Went back and Seth, did his best to make it right. Cool shop.
Great prices on everything.
They are the only place I purchase my elf bars at. They are very friendly and always have what I want in stock.
Every time I come in one lady tries to overcharge my card ($2+) and tries to keep my cash change almost every time. Half the vapes I buy either don’t work or are already broken.They went downhill. Never going back again! Also they sold to many minors!
I love this store, they’re nice and have great prices
This is my favorite place in town!!! They practically know what I need more than I do! They always have a huge variety from vape to pipe stuff. Even kratom which the staff taught me about. So helpful and nice :) If I could do 6 stars I would :)
The deals and discounts this place gives is incomparable! Its a one stop shop, you could look at what they have for hours. The perfumes are low priced and are 100% authentic! Great customer service and the employees are very kind.
The staff was helpful and friendly, and the shop was clean. Thanks for a nice visit ^_^
The customer service is too friendly, the products are abundant at most affordably rates we dont have the same prices on sales too at dallas, and OMG they have a DRIVE-THROUGH! Got my first vape there from some girl she pretty too 👍👍we’ll be back soon
Dont bother with this place. They sold me their best starter kit and it broke two weeks later. All they did was try to sell me a more expensive one instead of backing their product and fixing/replacing it. This place is only a mile from my house but I drive all the way to Kemp to Stogies for the better service.
Great shop and employees
John provided me with great customer service. This is my favorite smoke shop in town
Advertised price of vape in case 34.99Charged price @ chrckout 39.99I inquired about the price difference and the response I got was something about how it was mixed. LOL yeah OK. Pay attention to the advert price VS what they ring you up at the register. Scammers @ this joint!
Great store that stands by what they sell. I buy my vape juice and kratom here and they are great. Ive bought several vapes here and they were knowledgeable about their products and helped me find the perfect device. Had some juul pods one time that were leaking and they switched them right out for a new pack. Great people that go above and beyond to keep their customers happy. Awesome selection of cologne too!
As a regular customer, I will no longer be using this shop as a place to buy vapes. They have signs all over the store to allow exchanges and returns within 24 hours yet they give excuses to not allow you to use that policy. They will go as far as putting their mouth on it to test the vape and hand it back to you telling you sorry cant help. Do not use this place, use other vape shops in Wichita. THIS STORE DOES NOT CARE ABOUT THEIR CUSTOMERS. Any business knows that returning customers are the most important to a business. But here they would rather turn them away besides helping. Please listen to this and others reviews and never shop here.
Smile is always helpfull
Excellent service. Always attentive with great costumer service.
10/10 the best people
Definitely don’t recommend any more went yesterday to buy a beast 5000 disposable and got it no problem there but when I hit it to test it…it tasted as if it was already trying to burn usually they just switch it out no problem but they literally took it apart and said nothing is wrong with it and gave it back knowing now that it has an even bigger chance of messing up it’s now been less then a day and it’s burnt to all get out love that I’ll just make my trip to the dollar saver instead for now on
A very good place, not expensive, and customer friendly
I really enjoy the experience and staff here. Very friendly!
Come here and buy three cartons of cigarettes and the cashier lady is rude as hell
My favorite place to get a vape, great deals going on
I went here on a whim to buy a new tobacco pipe, instead of just ordering one online. They had a large selection of various tobacco products and paraphernalia. One of the workers assisted me in picking out something. The outside is a little gaudy and looks like it is supposed to appeal to stoners, but the inside is pleasant and respectable.
Great selection of products and an extremely wide variety of tobacco products, the staff is friendly and very eager to help, they offer great deals as well. If youve never been in this place it is worth it even if you dont smoke or vape, they have a lot of other items in the store.
Best vape selection, and cheapest prices in town. Great customer service as well!
I am from Wisconsin and was looking for a vapeshop. Im glad I found this gem. Had such a wide selection and perfect service.
Best eliquids shop Ive seen in several states. The markup on eliquids is normally ridiculous. Here you can get 100mL (of killer custard vapetasia brand at least) for $19 or $20 and then a second bottle for $10.I DIY or buy from DIYers normally but sometimes still have to buy a bottle from a name brand. Ive been burned a lot by Brands Ive never heard from or house juices that are masquerading as a name brand.When I buy from another DIYer I get 120mL for $10 and then $5 shipping. So 240mL for $25 vs. 200mL for $30 plus tax. BUT a lot of other stores I go to they want to charge $25-30 for 100mL with no special deal. So two bottles would cost at LEAST $50.So even though I can get a better deal from DIY, I still plan on coming here occasionally because there are so many brands (that I recognize) and the prices are reasonable even compared to other Wichita Falls eliquids shops or ones in Dallas.
*RIPPING OFF CUSTOMERS* Bought an IJOY Captain PD 1865 vape at this location (The plastic on the box was open, I assumed for show purpose). It was my first time purchase of this type of product. I purchased a dual battery pack of some cheap battery for $19.99! I got home and the kit was missing the manufacturer batteries as well as the screwdriver. So, pieces were missing and had to buy batteries at an extra cost. Talk about a rip off. Never shopping at this place ever again!
Wide selection of tobacco and vapor products! Knowledgeable and courteous staff!
They pretty have everything youre looking for as far as smoking. They are willing to pull anything out of cases or shelves for you to look at. They have great products and some really cool nifty stuff.
Best selection of disposables and friendly staff!
First time went in there and I was treated with the most respect needed a vape and they hooked me up going to be my new favorite store to buy juice coils etc.
Great prices and great customer service! Will definitely be going back to do business with them
Super awesome people here. Seth is the goat!
I came for the Kratom and they had a nice extensive selection: all the different varieties and multiple brands and different quantities.
Awesome,awesome,awesome!!! You cant find these prices in Denver, even on sale days. I will definitely be back.
Seth at Vapor Village helped me out with my new device today!
Great shop
Great service Breanna hooked me up with my first vape. She pretty too.
Friendly staff and great selection
Needed AlCapones and they gave me some nasty something
Amber is Fast, cheap, and friendly.
Amazing customer service.
Friendly staff good prices
Zee is so awesome and kind
Best bed best prices in town!They price match too!
Excellent deals on e-liquids and batteries. Great shop.
Very good customer service and very good with patrons
Nice place good prices
Very helpful with everything
Great everytime great customer service.
Nice clean store. Nice variety of products.
Helpful employees and good prices
Cheap products and great service
Lots of very reasonably priced products
Very helpful!
Friendly people, cheapest prices in town
Great prices andselection
Nice people
They ID’d me🤣
Expensive
Great service
Odd
Good service
Nah