I visited U.S. Vapes about week ago and wanted to take a moment out of my day to write a review. The moment I walked in I was greeted with a room warming smile and a genuine I can help you attitude. Jordan had a great deal of patience and answered all my question. He made recommendations and personalized suggestions for me as an individual and what I was looking for. Jordan made me feel very welcomed to be there, his level of customer service and genuine friendly attitude is truly a blessing. I recommended them hands down. I won’t be going anywhere else, Jordan won my business.
My husband and I have been going to the location on Burkburnett Road for many years now. We have been sold the wrong size coils, time and time again. Their house juice has always been subpar. But the last bottle we bought for $30 was so bitter and of terrible quality my wife went in to return it and or exchange it. He gave her another bottle which was smaller and of the same terrible quality.The guy that was running it was more interested in watching avatar than helping her. Do not waste your money or time here. We are getting ahold of the owner to complain. ALL THE. $ WE SPENT HERE WAS A WASTE.
Darned unfriendly. My first time there.I didnt feel welcome. Maybe I reminded him of someone else... the place was empty no other customers******************************************A while later... I met with the owner,hes Awesome!I never told him the problem. Apparently it had been an employee and he was gone. There are different employees now and very friendly.
Staff is great but they are not very good at mixing their house blends. Tried going back 3 times and every time it gets worse. They taste terrible and burn your throat because they do not measure them out right. We are on the lowest amount of nicotine mind you but when you get their house blends it feels like youre tasting 24 instead of 3..... Probably just going to avoid from now on.
Been in multiple times. First time I didnt have my ID, clerk was very rude about it. Also, every kid in there seemed to be stoned, or completely high on something. Probably try hiring people who can keep up, and provide productive customer service instead of college kids who smoke all day? Lol. Good store terrible employees.
Isaiah was super knowledgeable and helpful. He answered all of our questions and then some. Isaiah just secured US Vapes a loyal customer.
Ive been vaping for about two years now and love the freedoms that vaping bring to me, and my family. I am so proud to call U.S. Vapes my go to shop for all of my vaping needs. The employees are knowledgeable, fun, experienced, and extremely courteous that they call their regular customers by name. Most businesses dont even do that anymore, and its very impressive to find a local shop that does in this fast paced world we live in. Oh and not to mention their prices and quality are top-notch! This shop is quick to full orders and you leave feeling like your apart of something that is trying to make the world a better place. They answer your questions with respect and dignity, theyre very knowledgeable about telling you the facts about vaping, contrary to what the media would have you know. If you need more info go on into U.S. Vapes, you wont be disappointed.
We have been in the store by the base and both times we were greeted by Shala. She has a big smile as she greeted us both time. We will definitely go back to her.
Amazing selection of flavors! Plenty to choose from and they have great deals with their points system. Go in and ask for Landon! Extremely knowledgeable and passionate about vaping!
Last time I was in there it was to redeem 100 points and get a bottle of juice for 1 penny....the 100 points came from me spending $100 in there, when I go to redeem them the manager says and not just joking just the free stuff huh ....didnt seem to realise for me to have points for the free stuff that Id spent $100 in his shop that month haha... on top of that the house juice comes out to about $35 for 100ml...just discovered another vape shop that sells PREMIUM juice for 17.99 and around that ...much cooler staff as well, Im affiliated in no way so why dont you check them out instead the place is called Foggy Memories
Hudson was groovy! Walked in he greeted me with a smile and made me feel welcomed! Even though you didnt have the juice i wanted he stepped up and hooked me up with one i liked! Hudson you rock! Thank you U.s. vapes!
Amazing and wonderful staff!! Has a decent selection of vapes and juices. Recently moved to town and this was the second vape shop Ive visited. I will continue to support this business, never going to a different vape shop here.
I really liked this one. More of a vape bar than just a vape shop. Very friendly staff. They even have happy hour prices. Highly recommend.
I just went agian today and it was a hreat experience as always. The staff is always friendly and helpfull. Great juice and good prices! Its the only shop i go in town.
Just checked out the new vape shop in town .....prices smoked everywhere else Ive been to and the flavors r awesome ...very helpful and knowledgeable staff ....couldnt ask for more in a vape place really.
Really nice people. I went it in twice and both times they helped me. Highly recommend coming here
I recently visited US Vapes off kemp and Midwestern next to jimmy johns and was very impressed with the WIDE selection and knowledge of the staff. Hudson helped me and had an exact answer to all of my questions. I will deffintly be back !!!!!!!
Really cool guys there, its good to relax, vape and try new flavors after work. Always friendly and have never disappointed me in the slightest
Love this place! Brandon is very funny and knowledgeable. Best house juice in town! Feels like a second home.
Great location with friendly and knowledgeable staff. Juice menu available for in house juice with other options available for brands and supplies.
Great shop ive been shopping here for yrs its always good to support a local business
The staff is great and very knowledgeable! The customer service is awesome!! Very clean and organized! We will be back!
Great customer service, and I like the selection of different flavors of e-juice that they have available
A great place buy vaping devices and eJuice and the prices are good too they also have discounts through five stars.
Great for juice. Has a decent selection of tanks and not too many rdas. A lot of good mods
Was a grate store very clean and lots of mods to choose from and they make custom juice in house.
Nice shop for your vape needs staff is very helpful. Good atmosphere
Great place with a great selection of everything you need to vape. Employees are awesome and knowledgeable!
Great store, very knowledgeable staff, they carry a wide variety of products from a lot of different brands. Check em out!
Very helpful staff and they are also very friendly and in no rush to get you out of the shop.
Nice and helpful people ,wicked e-liquids and flavors very welcoming staff
They are awesome and knowledgeable. Great house juice.
Not Only Have They Helped Me Start Vaping They Also Help Me Fix My Vape, And Teach Me How To Prime My Coils And The Right Way To Do Tricks.
Great shop. Super helpful. I will definitely go back.
Awesome store and staff, but small selection
Always helpful and friendly. Only place i go for my vape needs
Great place. Nice folks. God prices. Love the naked 100 very berry!!!
Great customer service the prices are good and if you go to midwestern state u get a discount
Im new to the area and visited this shop, the manager Brandon Lama was wonderful and very helpful. Thank you Brandon.
A top teir vape shop in my opinion great place to hang and the staff is great
Only vape shop Ill go to, great customer service!P.s. Bruce needs a raise
Great customer service! Love everyone
Great product, awesome prices and deals, friendly and helpful people
Shayla was amazing at helpinh find a great juice and keeping the area clean
All staff are very friendly and effective in explaining the products.
Very helpful, always has what you are looking for. Really nice folks..
Great staff! Best juice in town!
The guys who work here are great, and so is the selection.
My husband loves it especially when Jeremy is there!!
Great selection of juice and greasy rewards program.
This place is great I feel right at home walking in the door
Great place stopped in while I was in town . Will be back
I just didnt have a good experience here. Ill stick to the Smokin Crow in Dallas.
Very good place. Good guys too
They were patient they are very helpful
Awesome service, that young man deserves a raise😁
Very helpful in choosing a new vape
Great service & very helpful employees!
Everyone is always helpful and the prices are decent.
My daughter picks up her friends request from here.
Best staff and products in town!
Friendly staff good products
Best vape store in Wichita Falls Texas
Good selection of premium e-liquids
Good guy, got me hooked up.
Chill spot. Good selection of juices
This place is amazing hit them up
Best employees and prices!
Friendly knowledgeable staff
Anthony was of great help.
Good customer service
Great prices
Cool chill guys
Large selection
Friendly staff
Great place