Rhonda was fantastic. I actually found myself falling sleep during the session. I left feeling very relaxed. She also have me some stretches to do at home to help alleviate some of the tension I have in my back. Im definitely coming back! Oh and the front receptionist (Im sorry I forgot her name)! She is so bubbly and sweet! I love her energy!
This was my first facial/experience at Massage Envy and IT DID NOT DISAPPOINT!!! The atmosphere at massage envy was astounding; the people checking me in were so nice and helpful. But an even bigger shoutout to Regan she did an absolutely incredible job making me feel comfortable and keeping me informed with everything she was doing. I definitely enjoyed and will for sure be returning.
Staff was welcoming , professional and helpful. Brian did an excellent job at identifying my goals, and then focusing on what he will do to achieve my goals. I got all my needs met, and felt well treated particularly in those areas we discussed. Thank you Brian and the other members of Massage Envy in Wilmington.
The last time I had a massage Alicia A was the person who gave me my massage. Alicia was fantastic and I really loved her. She made me feel very comfortable, she made sure she hit my trouble spots, and made me feel so much better after I left. I will make sure I will book her again very soon.
James is an excellent therapist. He listened to my concerns and addressed each of the problem areas as requested. He regularly checked in with me to ensure his technique and pressure were to my comfort level. A+ massage. Will definitely be booking with him in the future.
From start to finish my session was most enjoyable. Received a light/medium massage with salt scrub massage for my feet. Loved it so much! Alicia was the best and attentive to what I needed even in the moment. She also provided some recommendations and encouraging me how to use sessions so I can get the most out of my membership. One thing she said is, “Make a day out of it!” Because of that I am booking for a facial, stretch and massage! I can’t wait to go back!
Alicia A was recommended to me by the front desk because I prefer deep tissue and not every massage therapist can do that. Alicia was able to deliver! She was also attentive to my needs and feedback in the middle of the session when I asked her to modify pressure or focus on a different area. Thats such a good quality to have in a massage therapist. She also checked in with me a few times to make sure I was okay. Open communication (trust) is HALF of what makes a massage a positive experience. I will definitely book Alicia A again!
My massage with James was the best massage I have ever received at massage envy. I felt like I was in a five star establishment or upscale cruise ship. Instead of raking his forearms across my back like so many masseuse at Massage Envy do he took the time to find the knots in my muscles and relieve them. I will definitely be back!
Alannah was very helpful in pinpointing my neck and shoulders for nagging pain Ive had for many months. I will be using her services for many months to come as well for proper maintenance. Very easy to talk to and truly cares about her clients and passionate about her profession.
This was honestly one of the best massages I’ve ever had. It was my first time going to Massage Envy. I normally go to a day spa, so I was missing the robe and tranquility room. However, as soon as Trevor started working on me, I forgot any cons on my list! The whole team was extremely consent base, spoke about physical boundaries, and Trevor did a great job communicating me throughout the massage. He used an incredible technique of stretching/movement while he massaged, and it was something I had never experienced, and can’t stop talking about! Katelyn greeted me at the front door upon my arrival with the most vivacious energy, making me feel welcome, informed and happy to be there. Highly impressed with Massage Envy!
Rhonda did a great job listening to my concerns before the appointment began. She focused on my problem areas and even gave me recommendations for at home stretches to further relieve muscle tightness. She was very knowledgable and the experience was just what i needed.
My experience at this location has been nothing short of exceptional. The front is always very welcoming. Trevor is who I see regularly. He is very knowledgeable and professional. What more can you ask for?
Alicia A. is awesome! She is professional, courteous, and has great technique. Thank you, Alicia, for providing a great service each time I visit.
Ive been seeing Brian for a few years now and he is absolutely amazing! A real lifesaver, hes very knowledgeable, and professional 👏 I would recommend to anyone !!
Rhonda is great!! She listens to my needs and does her best to focus on those particular areas. Wonderful massage therapist! Highly recommend her!
I get massages a few times a yea, but this was my first time at Massage Envy and I have to say, it was the best massage I’ve ever gotten. Kimberly K was incredible! She found knots I didn’t even know existed. I walked out of my session, feeling like I had gotten my moneys worth for this experience. I trust this girl with my life! Will definitely be recommending her to others ♥️
Makenzie was AMAZING! She made me feel like I was her only focus for the day. She listened to my areas of concern and allowed me to relax. I was completely rejuvenated after my session and would recommend her to ANYONE!
I highly recommend Retha for your light to medium relaxation massages!!Perfect relaxing experience with a completely comfortable environment. She listened and worked the focus areas I needed. Extremely professional.
Ceanna is one of best massage therapists I have had. She is very tuned into what my body needs and works to release all the built up tension, aches and pains. I highly recommend
I recently visited Massage Envy at Mayfaire. Kimberly was my massage therapist. She was amazing! The pressure was great and I was so relaxed and comfortable. I would definitely recommend her!
First time with Makenzie. She was very personable, listened to what I had to say regarding what was hurting, areas I wanted her to focus on and even though she has petite hands, her massage was one of the best I’ve ever had! I prefer a lot of pressure and she delivered! Already booked her again next month!
Cheryl was fantastic! I came in with lower back pain. I explained my pain issues and that I had already been to a chiropractor that day and she maneuvered my tendons and muscles to help alleviate the exact spot that was killing me. It felt so much better when I left and she gave me a few exercises to do to help with the pain as well. Thank you!
Brian really knows his craft and tailors your massage to the areas that need the most attention. He definitely assesses the needs of your body as he works through the massage and is very knowledgeable. I always leave feeling leaner and less stressed.
It was my first time visit at Massage Envy at Mayfaire. A very lovely experience. I had a facial that included a neck, arms, and hands massage. Toni was great, explaining the procedure as she went along. I will be going back.
Kimberly was fantastic.Quick and simple check-in. Very friendly but not over the top fake nice.If she hadnt woken me up , id still be laying on the table asleep. 6 stars if i could.
Cheryl is the best I have had 1000 massage around the world and she is top three. A gem. Unreal in a franchise massage place. Trust me she’s the best
Brian was polite, professional, and has a very good touch. He worked on areas that I really needed help with! I will absolutely be back.
Brian was very professional, listened to my concerns and provided a wonderful massage. I highly recommend him.
Kimberly and Austin are incredible! They are very professional and provided a great and relaxing experience.Trevor is absolutely fantastic! He truly specializes in relaxation and always ensures to used the perfect amount of pressure. Highly recommend him as your masseuse!
First appointment and James did very well. His technique is respectful, firmness is appropriate and changed as needed. He was excellent.
Cheryl is one of the most talented masseuses I’ve ever met. I have maintained my membership for several years with this company exclusively because of this woman’s talent and knowledge of the human body.Message Envy, your company will always have my business as long as Cheryl is part of the ME team.Best,Marshall Jefferson
Rhonda was fantastic. Rhonda does ans amazing job. I was so relaxed as Rhonda was giving me my massage. I would definitely be using her again. She really knows what she is doing.
Rhonda was excellent! She applied the right amount of pressure to relieve the pressure points on my lower back and neck. Highly recommend!
Alicia A. at Massage Envy is soooooo wonderful. She let me know in a soothing voice everything that she would be doing during the massage. She also used the perfect amount of pressure to relieve any tension I was having. It was my first massage and I immediately walked out with a membership. I was having muscle twitches and I no longer have them when I go to her regularly.
The front desk staff was very knowledgeable and welcoming. Brian was extremely professional and worked all my problem areas perfectly! I’ll definitely be back.
Reghan is awesome! Best facials I’ve ever had!!If you book her for a facial you will not be disappointed.she explains every step and is very gentle!!!! Will only go to her for a facial!!!❤️
Alicia Z is welcoming, professional, kind & knowledgeable. Alicia Z made my 1st experience at Massage Envy Mayfaire Town Center relaxing & memorable. My 2nd appointment has been scheduled & looking forward to it.
Ceanna did an amazing job, she has great firm pressure and was able to get to spots that no one in years have been able to get to on my lower back.
I went there to relax per doctors order. I disclosed past injuries and the masseuse was very intense and injured me. At one point he was tugging on my legs and arms with full force. I could barely walk when I left and the front desk was aware. I called the office the next day when I was bedridden & the staff suggested that I go to the ER or urgent care. I was also told the manager would contact me. That was over 6 months ago and no one has contacted me to follow up on the situation. I suggest this place if youd like to get bodily harm, want to tack on an ER costs and also go to 5 chiropractic sessions.
I had the opportunity to visit this Massage Envy location while taking a couple of days of much neededself care. The staff was friendly and took care of me in a warm and caring manner. Kristen was awesome 👏🏾. Brian has magic hands. If Im back in the Wilmington area, I will definitely put a visit to this location in my to do list.
My son ,my husband gave me certificates package for massages seccion at ME.never had a bad massage till now.my friend never have one before.i invited her. we went together so she wouldnt be uncomfortable.she got a lady and i had call and switch to a guy name James.it was awfull.all he dd was put oil on my skin and rubbed.i had mention the focal points i wanted that i wanted more attention.may be he ddnt read my chart or may be he ddnt heard/ understand me when i asked him,twice to pay attention to myR showlder blade.may be bc he was in such hurry to leave.my friend and i were exchanging massages experiences when he went by us like Flash Gordon and disapear.The more i talk about it with my husband the madder i got.he encorage me to call and complain and ask for refund or a masaage free f charge.i told him is not going to happen.I will not go back to this place.will do give another try at the Carolina Beach location nxt week and start all over again$$.in the mean time have to deal with my aching showlder.
The person who did my facial was great. Sure wish Massage Envy would back off on the sales pitches about membership at the counter though. No means no, man. They called the day before to pitch me, pitched me at the counter before my treatment AND after - sheesh. I came to relax. 😑
This month I had a 30-min add-on RTR with Alicia Z (along with my usual fantastic massage with Cheryl). Alicia Z was great, too! Easy going, friendly, and did a great job with the treatment. I will definitely be doing that again and requesting her again!
Makenzie was the best massage I’ve ever gotten throughout my visits to Massage Envy Mayfaire. She listened to exactly what areas I needed work in and I am feeling refreshed again!
Alicia Askew was excellent as she was very knowledgeable of all the muscles. Her technique was top notch and felt so much better when I left as I suffer from back & neck pain. Ask for Alicia Askew when you book your appointment & it will be an awesome experience!
I went in to see Alicia Z. for a massage and she is definitely one of my favorites. Her massages are Fantastic! Alicia focuses on the areas you request and is comfortable if I’m being chatty or quiet, depending upon my mood. She is very knowledgeable and paid the perfect amount of attention on needed areas. I will be scheduling another visit with Alicia Z. Thank you Alicia! :)
Massage Envy at Mayfaire is my favorite place to visit. I use the RTR therapy which helps with back pain and knots. I highly recommend Alicia A, Juanita, and Brian ! ❤️
Everybody was Awesome!! I truly loved my massage. You guys are a great team in how you take care of your clients. Thanks for taking care of me. Ms Jessie
Had my first facial done by Reghan, she was so very sweet and patient, I would absolutely recommend.
I love the staff and service of Massage Envy in Mayfaire! They treat their customers with care and patience. I had a massage recently with Alicia Askew, and she did a fabulous job. She listened to exactly what I needed and executed it with the perfect pressure. Thank you to all the staff at massage envy!
If I could give more than five stars, I certainly would.Cheryl gave the absolute most impressive massage that she calls body work. My entire body felt 1 million times better after she finished. And I slept like a baby once I got home.I felt that Cheryl was in tune with the needs of my muscles. I would recommend booking your next appointment with her. I do not think you will be disappointed.
Alannah provided one of the best massages I’ve ever experienced. She was very knowledgeable and experienced in working out the tense areas of my shoulders and neck. I would highly recommend her.
Kimberly K is very strong and thorough, so if you need your muscles unknotted, she’s great!
Cheryl was the best! Really knew what she was doing and relieved a lot of tension in my neck and shoulders!
Cheryl always does an excellent massage! I go to her every month. She is very considerate about my needs and always helps with my issues. Shes Awesome!!
Alannah was very nice and professional. I had just come back from a trip and was able to nap the whole time.
Kimberly K is one of the best therapists ive ever had. I always feel great after a session with her
Kimberly has some magical hands! She listens to the body and doesn’t do just cookie cutter massages.
Alicia did an amazing job and I can’t wait to go back !!!!
Had a wonderful facial with Reghan. She did an excellent job. I left there glowing!
Very relaxing atmosphere. Good pressure and very attentive to my specific instructions. Trevor was the best massage therapist I have had ever had. I would recommend him to everyone I know. His technique was absolutely amazing.
Scarlett was so kind and helpful. Farrah was a good masseuse but didnt address my neck which was my sole reason for making an appointment.
My first time visiting this location was nothing short of Amazing! Alanna was my massage therapist and it was the best experience! Ive never enjoyed a massage at Massage Envy more than I did with her. I felt awesome afterwards and will certainly make the hour long drive to see her again. Alanna, thanks for the wonderful massage!
It took a few tries to find the right masseuse, I workout 6 days a week and also have a bad back. I like a very deep, firm massage. Finally found Farrah and is absolutely the BEST! I highly recommend her.My boyfriend also like a good, firm massage and has been going to Alicia since the beginning we both highly recommend her as well!Thank you Massage Envy!
Kim was a great massage therapist. She checked in on pressure and my comfort!
Toni was wonderful! Very knowledgeable and friendly. Gave a great facial and some helpful skincare suggestions.
I’ve had over a thousand massages in my life so far. Rhonda was the best so far!!!! Can’t wait to get back
Christine met me at the front desk with such professionalism and made my experience great! Brian was great at what he does and highly recommend him for a firm massage.
Alannah was GREAT!! I will definitely see her again.
Kimberly K. is extremely gifted, so grateful to be receiving relaxation massage from her!!
Went in needing some attention on my left hip & leg. The unusual pain & aching was keeping me awake at night. Trevor listened to my concerns & came up with an immediate plan of action for me. Trevor is knowledgeable, professional, able to put you at ease & makes you feel comfortable. During my massage Trevor was able to locate several areas of concern & worked on those specific muscles & pressure points. Im making another appt for this week. Hopefully with more massages, the pain will lessen. Thanks so much Trevor!!!
Alicia is amazing! So kind and really tailored to my needs. 10/10 recommend, don’t hesitate to book with her.
Brian is great. Just the right amount of pressure for relaxation and he was very kind. I’d go back to see him again!
Thanks Kimberly it was really great and I recommend everyone to give her a try. You will always want her to do your massage
Cheryl was amazing. The had just fallen and fractured ribs, therefore stiff and sore. She was kind, gentle and extremely patient as I tried to get comfortable. Her technique was amazing and released the muscles around the back and rib area. Can’t say enough about her. She is outstanding and I felt amazing when I left.
Alicia did an Excellent massage, I was very relaxed. if I return, I would want her again.
Farrah was so great! Sometimes massages can be uncomfortable but everything she did was so relaxing and worth while. I felt super comfortable with her and I will definitely be going back!
Kim P is amazing! Being physically active across multiple sports, I’m typically looking for a more targeted deep tissue and sports therapy approach, over simply a relaxing massage. Kim P is so effective at doing just that, identifying and spending time on problem areas, improving flexibility, etc. I leave feeling like I had a “treatment” more than just a massage. Thank you Kim!
10/10 experience!! Renea was extraordinary she was so professional with listening to my problem areas, to the draping, and to making sure I was completely comfortable!! Even the front desk lady (Christine I think was her name) was very nice and welcoming! I will definitely be back!!
Alannah was awesome. I dont know the names of the young ladies who checked me in or did my interview, but very welcoming and polite! Great start for a first visit.Only glitch... have Alannah tell the guest whether to get undressed and how far...I was a little confused what to do. But she has GREAT hands!!
Omg this was the first time I had a facial . I couldnt have asked for a better person to explain the process to me and perform the procedure for meI will be back and definitely asking for her!
Alicia gave me the best massage I’ve ever had.I’ve been going to Massage Envy for years.I highly recommend her.
Renae was amazing. She was so kind and appreciative of me being a teacher that she refused to take a gratuity for the awesome massage and told me to spend that money on supplies for my classroom. I have never had anyone be as kind as she was yesterday by making that request. She deserves special recognition for not only helping me personally but also the students in my classroom. Thank you again for your kindness!
Alicia Z delivers the most relaxing massage I may have ever received! She’s thoughtful, dedicating just enough time in each area. The technique she uses with both hands delivering the massage feels amazing! I always look for her when booking new appointments.
I had very tense shoulders, neck, and back. I had a massage with Steve and it was hands down the best massage I have ever had. He focused on my most troubled areas and relieved all tension. I would highly recommend. I already booked me another massage with him! He truly works wonders.
I think Ive posted about Massage Envy at Mayfair before. But, I dont believe Ive mentioned Cheryl specifically. She is amazing! I love going to Massage Envy because theyre so flexible with their scheduling so that I dont have to wait a month or so to get in with my favorite therapists. The therapists that I see, especially Cheryl, are top notch and as good, if not better, than the ones that Ive seen in other practice settings.
Renae was amazing! First time at message envy and Renae made me feel cared for by giving me a great massage and sharing with me about self care and encouraging me to take care of myself. A great experience as I needed that self care pep talk. She is definitely the reason I got a membership. Thanks Renae! See u again soon!
Have had many great massages at Massage Envy. Yesterday with Kim P was amazing. I’m having a knee replacement Monday and feel totally ready after deep massage and relaxation with her!!!
Without a doubt, Laurie is the best massage therapist. Had another great 60 minute massage. Cant wait for my next massage!
I pay for a monthly membership, and it was supposed to be done in August and not renew. I called the office location in May or June of this year to verify that, and spoke to a guy who said it will not auto-renew and that I wouldnt be charged for September. He put a note in my file and said I had 60 or 90 days to use the last of my points. September rolls around and I got charged again so I called the office and spoke to a girl this time who apologized for the bad information and said there is a form to fill out and she sent that to me and said she would speak to the manager about a possible refund for Septemeber. I never heard back about the refund. I sent the cancellation form, and now in October, I got charged AGAIN. My account is in the negative, and I have a newborn at home. I should not have to jump through hoops to get a membership cancelled, and I shouldnt have been told that it would be canclled just from me calling and them putting in a note on my account. I would have signed the papers in May or June when I originally called to cancel if I was made aware that there was a cancellation paper, and that my signature was required. I would like a refund immediately for this month and last, but the manager isnt in today and the staff will once again put in a note to my account and Ill see if I get a call back this time. I will also call first thing in the morning to get this resolved.Membership 0/5 stars.Massage- 5/5 stars.Brian/Bryan is wonderful. I went to him for prenatal massage, and postpartum as well and he does a great job. He always adjusts pressure based on my needs, and if you are pregnant I highly recommend going to him (just dont get the membership) . Ive also gone for facials twice and they were very relaxing.
Everything was perfect! The atmosphere was relaxing and peaceful. My massage therapist was spot on with the pressure! I forgot to add my therapists name. Her name is Farrah!! Call and schedule an appointment, you won’t be disappointed:-)
Friendly, efficient staff. ❤️Laurie is sensitive to individual needs, always gives super work! 🙌❤️
Its worth it every time I go.Trevor is amazing, Im a completely different person when I get out of there.
Brian was a pleasure to work with. He took the time to ask what concerns I had and what areas we needed to work on. Would recommend him and will ask for him again.
Brian did a fantastic job .. perfect pressure..hand and foot massage technique was excellent...
Great massage, I love the warm table and ambiance. Just wish I could get one everydayRetha always makes me comfortable and stress free so her therapy can do it’s magic and relieve my pain
My massage was amazing! Shout out to Farrah for the best massage. She focused on the pressure points and the FIRM pressure was perfect!!!!! Will definitely book with her again.
I have been going to Massage Envy at the Mayfaire Towncenter location for the past year and have worked with Renea during this time. Her professionalism, calming demeanor, and personalized, attentive service created a truly mood-changing experience. I leave every session relaxed and mentally rejuvenated, I highly recommend her for a soothing and tailored massage.
Kim P is amazing!! She listened to my requests and designed a massage session to meet my specific needs! The following session she was prepared for me by planning ahead the techniques she was going to use that day to help alleviate my pain! That’s professional service!!! Thanks Kim P!!
Everyone was very kind and the atmosphere was relaxed. I have never before gotten a massage at a commercial business (vs a small local business) so I was not sure what to expect. The entire process was great and I felt well cared for. The massage therapist Cheryl was very kind, relaxed, and knew the muscles of the buddy very well, greatly helping my pain. Before and after my sessions Lauren walked me though everything and she was very friendly and helpful. I would 100% come back and recommend massage envy to others.
Junita is the best! Friendly, caring, professional, accommodating, and knowledgeable in her field. Love her!
Toni gave an amazing facial experience, this was my first time and I loved it!!
I had an awesome birthday full body massage with Kimberly. She was pleasant, applied the correct amount of pressure when needed. I will be back again and will also bring my daughter.
Retha was great! I felt so much better after my massage!!
Brian is amazing. Definitely helped me get rid of some pain issues.
Alicia was great! I felt so relaxed and she gave pointers afterwards on what I needed to do to maintain a stress-less routine! I will definitely go back when in town.
Alicia A is knowledgeable, professional and kind. She has been effectively helping me with my pain and mobility issues :)
I am so fortunate to have found Kim at Massage Envy. She is so knowledgeable of her craft and is so awesome at working with me and any issues my body is experiencing. I highly recommend her for massages and stretching sessions. I cant say enough good things about her. I also love the staff at the front desk. They are so friendly and they have helped me with a few issues I have had with my membership. The only negative I can see is the website and app of Massage envy.
Farrah was awesome for my prenatal massage. It was just what I needed before having my baby. She provided a great atmosphere as well as perfect pressure/firmness during the massage. I would absolutely use her again.
Farrah was amazing!! Such a wonderfully relaxing hour
This has to be the worst company in terms of their plans. You pay and get all these sessions that you can’t ever get in to use, and then they pile up and they want to charge you $10 a month extra just to be able to use back sessions without acquiring more. Then on top of that when you have to call three times to cancel after you have already filled out your forms and completed necessary and then it still drafts out of your bank account. And this franchise does not care about how much money you have put out that will go to waste I had over 20 sessions on my account and because it “unfroze” and I didn’t call till a couple days later to cancel they charged me another $75 and refused to return payment lol. This place is a joke save yourself money and just pay a little more for a massage at a smaller spa without this hassle
5 STARS is an understatement! Kim P. Is a fantastic massage therapist. She knows the intricate details of how are muscles run in our bodies. She has firm pressure, which I love! Very very kind and a gem to this business! Love, love, love her!
Absolutely amazing!BEST massage I’ve ever had! Deep tissue, Steve got into the areas that were giving me pain. Deff will b booking w him again
Farrah was very sensitive to my needs. It was my first time getting a massage. I am a plus size female. She never once made me feel uncomfortable about my size. Thanks to her I am and will send customers to Massage Envy! She is GREAT!
Farrah is a very professional and amazing massage therapist!
She was great and I would recommend her to anyone
Once again- Alicia A. listened to my requests and came through for me. The extra attention she gives to my troubled areas is amazing. Alicia A. also has a calming presence that helps me to relax quickly, so I can experience her magic hands. 😁Kristin continues to be very attentive with handling my familys membership needs on the front end. She reminds me and informs me of everything. These two ladies are professional yet fun and personable. They continue to make my experience with Mayfaire stellar!
Love coming to ME to see Cheryl! I get massages to assist with body recovery and correct the damage done sitting at a desk all day for work. Cheryl always finds the root cause of any discomfort I’m feeling. She has a great knowledge of the body and how it works!
Absolutely incredible. Highly recommend. She takes great care in making sure you are comfortable and have the best experience.
The manager and Alicia have great customer service. Alicia listened to my requests for a great massage. I felt like I had a new body after a 60 min massage. I highly suggest the detox aromatherapy too. Place is clean and relaxing atmosphere.
Ceanna was amazing! I travel for work and deal with sciatic pain. It’s hard to predict when I might have a flareup. I was able to get worked in the day of. Within 15 minutes I had immediate pain relief. Ceanna Also, instructed me on some stretch routines that are still helping me over a week later. Highly recommend.
Therapist was awesome as far as technique but she wore rubber gloves. For a 90 minute massage, having plastic rub your body was pretty miserable. I talked to the front desk and they didn’t even offer to reschedule me or anything. Considering canceling my membership.
Massage Envy and their therapist, Cheryl, provided a super experience. I will be back.
I’ve seen Laurie regularly for a couple years now and she is very consistent and thorough! I would highly recommend her for anyone seeking a professional massage therapist!
Juanita did an excellent massage for me. I would recommend her for a medium massage not hard.
Physically things were okay, but Brian did not stop talking during the entire 30+ minutes.A spa experience should be quiet & relaxing. Mine was neither, and I have many years of spa interaction. Brian needs to make the client/patient the focus.....not deliver an autobiography.
Laurie did my first ever total body stretch and it was amazing! Also thank you to everyone on the massage envy front desk team for their help Kristen, Becca, Jesse, Dakota!
Kimberly is an amazing massage therapist. I highly recommend her for deep tissue massage.
We were thrilled with our experiences! I will request Alicia for my next massage. My daughter really loved her massage too!
Retha is AMAZING!!! Her hands are GOD gifted. The way she moves them so smoothly without stopping is almost like a silent melody. She uses the perfect amount of pressure & is very skilled in feeling the exact places that need extra attention without you having to say a word. Retha is excellent at reading your body language and perhaps in my case a moan or two lol.
Alicia was very nice she did a great job 👍
Retha is thorough, adaptable, and kind. The first massage with her was perfect!
I really enjoyed my time with her and she’s so nice
Kimberly gave a great massage! SheRespected my silence and used the pressure I requested- you are lucky to have her on your staff! She gave me one of the very best massages I’ve ever had🌸🌺Frannie martin
Steve was wonderful! His massage was on point and strong with pressure where I needed it to be, yet relaxing and comfortable. He is very personable. Highly recommend!Just saw Steven for a 2nd time. He is top notch!! Great massage!! Very responsive! Thanks Steve!
I highly recommend Juanita W. She did an amazing job. 10/10 experience!
Retha was great. She was very professional and knowledgeable. She even gave me stretches to do at work that will help me relieve tension. I would definitely see her again
Alicia z was amazing and made Me feel very comfortable definitely will be back.
Came in for a 60 min massage with Rhonda and it is hands down the worst massage I have ever gotten. Literally my 6 year old does better. I never get to do things for myself since I have an 8 month old and 6 y/o and was looking forward to this. They didnt have any calming music playing so the whole time I heard Rhondas stomach grumbling super loud. It felt like the focus was to just rub lotion on my body and shake my body around. She didnt even massage any of my muscles whatsoever. Also, she didnt even use the full 50 mins, I was only on the bed for 45 mins. I was honestly waiting for it to be over. That was the biggest waste of money and time Ive ever spent considering I drove 35 mins to even get there.*management called back and said they wont compensate, even though the lady at the front desk told me they would*Never coming here again.
Kim P provided an excellent therapeutic massage! Definitely recommend. Christy, I believe was her name, at the reception was very friendly and welcoming.
Steve was amazing! I am having a lot of injury pain in my right arm, lower back, and hamstring. I have not felt this good in weeks! I have been going to PT for these items and this massage was by far more successful than any pt appt. I felt like I had been thru a meat grinder and it was the best thing for me. It was a good pain THAT I NEEDED!! I came out of the appt looking forward to writing this! He is Spectacular!!!!
I recently discovered Renea at Massage Envy at the Wilmington Mayfaire location. I am so glad that I did! She is amazing, and so knowledgeable! She has the best combination of doing the work, yet also just letting you relax when you need it. I will be booking with her again and again.
Alicia was so rhythmic & made sure she hit every area. So sweet too ❤️
Hannah was wonderful!!! My face feels sooo great and she gave an amazing shoulder and arm massage. I loved the personalized products she picked for me to help with my aging and sun damaged skin.
Tony always provides a relaxingfacial and good recommendations to improve my skin care.
Alannah is one of the best massage therapists I’ve ever met!
Sheryl was very communicative checking on applied pressure and if I was receiving type of massage desired.Will definitely book with her again
Brian was Amazing. Listened to my input and focused on my problem areas. A great experience.
Drew was absolutely amazing. My neck and shoulders were in so much pain I was in tears at work. He worked everything out and made me feel so much better. I love a firm pressure and he did just that.
Very knowledgeable and understanding of my needs! She is extremely friendly and professional! I booked another appointment with her the same day got my first massage with her!!
My girl Kimberly K. always does an AMAZING job working on me! I love massage envy and have nothing but great things to say about my years of going there, I’ve had some great therapists over the years!
Gwyneth was very inviting to me, her new client! She talked with me about my skin care and was aware of my issues which she address, with care. I would highly recommend her to friends and family. Most helpful and relaxing.
Rhonda did a fabulous job and Kristen was very helpful
This was my first massage and it was great! Alicia was very professional and she made me feel very comfortable and relaxed. I would recommend her to family members and friends. I will be back again and ask Alicia!! 😊
Retha was wonderful and had manic hands. She zoned in on my right shoulder/back and eased my soreness. I highly recommend her! I booked a 90 minute with her for my next visit.
From front desk crew to the skilled therapists, ME is a great experience. I shall come back often. My visit with Kim was super relaxing.
Steve is the absolute best! Best massage I’ve ever had in my entire life and I’m not just saying that. All of my aches and pains are gone and I had A LOT of aches and pains. I’m just amazed at how talented he is. Seriously you have to get a massage with Steve!
Farrah did an awesome job with my deep tissue massage. She listened to exactly where my pain was and took good care of it!
Brian continues to provide exceptional therapeutic massages, aroma therapy, and stretching movements. Staff members in Mayfaire Center are very welcoming and call you by name when entering the spa. The environment, including the massage room, is filled with relaxing music. This week, I combined a 30-minute stetching before the massage. JCM
I happened to book with Alicia a first time because I had a gift card, but I enjoyed it so much that I booked a 2 hour massage with muscle enhancer relief with her! It was amazzzzing!!! I will be back and will be booking my next sessions with Alicia! Highly recommend!
Kristin was soooo so helpful whenever I came in and knew all of the questions to ask! She was super thorough and Alannah was amazing as well, Ill definitely be coming back soon!
Kimberly is very professional and have great techniques. I’m very pleased with her service and looking forward to schedule with Kimberly again.
Had a great massage with Juanita yesterday. I will be back!
Thanks for a great massage on my birthday Alicia and thanks for the helpful massage information. Looking forward to getting another one.
Massage gave great relief to my aching, arthritic shoulder. Effect is lasting so far several days later.
Enjoyed my second visit with Trevor. Highly recommend.
Kim is a very talented provider. She has great technique, listens well and shares helpful insight on issues concerning the body and health.
Farrah always does an excellent job with personalized sessions, very therapeutic and relaxing.highly recommend!
Good job Kimberly!, only thing I would change is more focus on the area of concern, she did focus there but only briefly longer then other side.
From checking in to checking out all staff encountered were so positive and friendly and professional! Jeremiah always greets me with a smile! Alicia also and can not say enough about Kim P and Alicia when it comes to helping me feel better!!!
I do regret locking into paying the membership monthly with all the fees, policies, and everything that comes in the fine print; however, each of my experiences have been wonderful so far! I am looking at it as a treat that I am forced to give myself for a year! 😙
I have been a member with Massage Envy for over 6 years. I had the best massage ever yesterday with Steve. He was incredible! I highly recommend Steve and the Mayfaire Massage Envy. By far the best experience I’ve ever had.
Alicia inquired about where my body issues were. Her massage technique was excellent. She was professional and friendly. I’m looking forward to my next massage with Alicia A.
(Please see updated photo) The worst photo is after 5 days.I came in with NO PAIN just to treat myself and to take care of my body but was injured. Now, I can’t even turn my head to the left without pain. I’m having to take Tylenol as much as allowed when I almost never do.TIMELINEThursday: painful massageFriday: pain should be gone by nowSaturday: it got even worse. I called & sent pictures. They told me the manager was kn PTO & would be back Monday.Monday: pain & bruising is worse & it hurts to turn my head to the left. Drove over to show them the injury they caused me & to ask the manager for return/compensation/or even just massage to remedy the pain from a therapist Who was better. I was told the manager just left & they would forward my concern. 🤷♀️ What? You told me that days ago. I’m in pain now. I asked when I can expect to hear back. They said they actually don’t even have a manager & don’t know when I’ll heat back. So I paid $85 to get injured & nobody even offered any solution.By the way, I am a massage therapist in both swedish & nmt. This is not normal. I’ve never had an injury from massage to this level in my entire life even when reviewing students.—-original post below—-This should not happen after any massage. This is day 3. Therapist did release some knots & tried but I am trained & licensed in this & never experienced this level of pain or bruising even during school. She was extremely polite & careful but there were small technical mistakes that led to more pain than is necessary. I’m certain her regular massage would have been amazing but this is a specialized & advanced massage that can lead to injury if even small mistakes are made. I’m not mad, but please only do nmt if you are an expert. Dry stretch & release should be done before applying lotion. Applying lotion first leads to muscles rolling which causes pain & muscles then tighten even more. Again the therapist was good & the mistake was small but it did lead to damage & injury. If they respond and recommend someone who has way more experience, I might reconsider coming back but I don’t want to spend money to feel worse.*also i want to add that a therapist should never ever put their elbow on the spine (rather than beside it) & press down. This is dangerous but stupid me felt guilty too guilty to say anything. Honestly I should have said stop several times but I was worried she would feel bad. That is dumb of me. She pressed so hard on my pecs & back that it was hard for me to breathe in at times.
Had an amazing experience with Retha! She focused exactly where I asked and the pressure and attention paid to those areas was absolutely perfect! Thank you Retha!
I have my first massage with Juanita on Sunday. She paid close attention to the little areas that mattered to me. I left feeling refreshed and relaxed to begin my work week. I will be booking with her again
Renae was amazing! She focused on my issues and gave a wonderful experience. Highly recommend!
Alicia did a fantastic job working out some shoulder tension at my last massage! Highly recommend her!
5. It was Great for my first experience at getting a message would definitely make this a habit of going at least twice a month. Hannah is wonderful and made me feel comfortable during the whole session.
The pressure was way too light…it felt like she was just rubbing lotion on me. I did not leave feeling relaxed at all or that I got my moneys worth. I paid for a foot scrub that lasted less than 5 minutes. I will never waist money on that again.
I love getting massages here - they’re all so great. Cheryl is my favorite as she provides helpful posture tips to help my care between massages! She does a great job
Farrah was outstanding and I left feeling relaxed but invigorated at the same time. It was an overall great experience. I would highly recommend!!
Alicia was great! I rate her a 5 (the highest rating) just the right amount of pressure.
Retha was great, she knew exactly where to apply the extra pressure for maximum relief. Walked in being extremely tight and left rejuvenated.
Not only did Kimberly do a fantastic job, but she actually listened to what I really needed that day I took care of me. Thats a rare quality, And I am very grateful!!!
This was my first time coming to massage envy & let me tell you, Janisha was amazing. I told her my focus areas that were hurting the most & she made sure to put her focus on just that. The massage definitely put me to sleep lol but in a good way! Thank you again
I had a pinched nerve or some kinda muscle spasm when I left town on vacation that grew so increasingly painful that I almost went to an UrgentCare facility.A friend suggested MassageEnvy, so I found an appointment. Brian brought everything almost back to normal and my experience brought me to renew my registration! Already looking forward to my next session! Thanks Brian!
The massage from Alicia was exactly what I need. Kristen was incredibly helpful and answered all my questions about my new membership
Ive worked in customer service for the last 15 years and theirs was stellar. I was super impressed. The young boy at the counter could talk to a wall and I mean that as a compliment, I’d hire him any day. My massage was great too! Thanks ❤️
Rene was Amazing 👏 I feel so much better after my 90 minutes massage. Looking foward to future visits!
Kim k is THE best!! Would recommend her if you get a massage here!
Had a massage with Renea, she is awesome. Her energy is very relaxing. Her pressure is on point for the area and need. She wants you to enjoy the massage and helps you focus your breathing to get the most benefit out of it. Shes willing to let you lay there and enjoy the massage or talk if you want. Great massage therapist. Thank you Renea!!!
Received a wonderful EMT massage by Catherine. Sara and Laura at front desk were very friendly and helpful. Overall a great experience. I will definitely return to ME Mayfaire!
I probably would not be walking if it wasn’t for Steve and his magic massage therapy. Thank you Steve at Mayfaire massage in Wilmington, NC
Kim P. is the best! She listens, addresses all concerns and has a calming spirit. Highly recommend!
Farrah is great! I have had her three times now and her technique leaves me feeling great. She really knows how to get the knots out. Try her you wont be sorry.
Farrah F. has just the right touch!
Great vibes 👌 Trevor did an amazing job 👏 🙌
My wife and I were scheduled to have a 90 min massages at the same time. About an hour before massages the therapist called out and my wife could only get a 60 minute that was one hour after my massage had ended.