Always great service and large selection. Would recommend
Great friendly staff very knowledgeable! Inviting shop one of my favorites! Highly recommend this store.
Yall better Be careful. Only have exact amount on card or you may be charged double and loose money and or merchandise you paid for.We have literally been coming in there for cigarettes for a yr, 3xs a week or more, because Nobody in my area, in walking distance will take the coupons that the ciggarette brands send out and even though they wont either, the prices on ther Luckys and 24/7 are reasonable for the area so we go there for those. yesterday we went there to get our cigs and was double charged, 2 payments instead of one. When we noticed we immediately went back inside to tell the guy. He called his boss and they said that on their end it was only charged once, and that they couldnt do anything while it showed pending on our end. Today we check and both payments completed, so we call and they say they have to call their bank and theyll call us back, already sounds fishy but okay.... Then they call back a few minutes later and say that theyre going to go to their bank tomorrowto confirm the 2 payments and once they have confirmed that it was a double payment, mind you this is a payment around $10 nothing compared to the thousands weve spent there in a years time, being a regular customer... I was fine with him waiting till tomorrow to confirm that it came out on his end that was not my problem. I understand that he is running a business and he has to make sure that no one is trying to scam him. But then he says that tomorrow he will issue a refund but because of the type of bank I have its going to take well over two weeks to come bck to my card, so I asked him if instead of waiting 2 weeks to come back in there and buy two more packs of cigarettes if I can just wait till tomorrow when hes confirmed that the double payment did in fact come out and then just give us what weve already paid for and then he insists that it doesnt work like that he has to issue a refund he cannot simply give us the merchandise that we were wrongly charged for and call it even as you know a good business person would do. He says thats not how he does business.When I asked why he couldnt say anything except because.Ive been a business owner I have ran my own businesses and I definitely would have been 100% okay once I made sure that the payment had came out double on my end to do whatever to make the customer happy and to have them coming back to my store but apparently happy customers are not how this person does business so I just though yall should know he dont want happy repeat customers in his store. He doesnt feel its important to have customers. So much so that he would rather make things more difficult for himself and his customers by issuing a refund when he could just make it all go away toot Sweet, after confirmed double payment.So if you go there yall better be careful!Theyve become a new SCAM, double charging payments.
Great shop. Excellent variety. And very knowledgeable staff. Very clean environment and reward program for customers
Love going here, always has what I need and the people there are cool.
The employees here are super friendly! I asked for a recommendation and they were very informative about the products and flavors. Made it easy to try something new!
Best tobacco store around. Clean professional and large variety of products
I love this shop. They have the best candles among other items. The cashier was quite helpful
Jackie was very helpful in answering my questions!! She also gave me some great recommendations. Lots of options available!
The vibe is great here! Great owners! Very clean!! You should definitely come here!
Awesome store and the associate Jackie was an absolute delight to work with she was super helpful and highly recommend this store
So friendly and informative with their products! Very well ran and so much selection in the cigar room!
The people working here are phenomenal, will definitely be back for more accessories!
Great store. They have a huge selection of products and even a humidor for cigars. It has become one of two of my favorite smoke shops in Winston. Definitely check it out.
Great customer service! 100% recommend!
Super cool and friendly employees , nice delta 8 !
10/10 experience , highly recommend. Best delta gummies!
Super friendly, and have a great selection of anything you could want.
Amazing service and a very knowledgeable staff!
They have the best selection of stuff for the best prices around and they are very nice
Great selection and great service.
Legit, respectable staff and products!
Great selections Must visit!
Great environment and people!
Very friendly employees!
Great customer service
Very nice an helpful
This place is AMAZING
Goated
Great customer service
I love this place