SMOKE N VAPE

2728 Richmond Hwy, Alexandria, VA 22301, United States
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SMOKE N VAPE
Comments
bi
Review №1

Manager is very knowledgeable and very kind. Gorgeous store with a lot of variety in vapes and kratom. I drive an out of my way just to come to this store!

As
Review №2

Great customer service. The store is well kept and clean. The mistake I made was asking for cannabis pre-roll and it was terrible. It was over priced and there was absolutely no cannabis contents inside. I’m sure their vape products are great. I wouldn’t go for non vape products though.

Si
Review №3

Been coming here for months, first time I got a faulty product brought it back two days later with proof of purchase and what do I get offered...... 10% off a replacement. Its easy to be good to customers when its a simple transaction. Its the times that require integrity that really show the caliber of an establishment, and this one has none.

Ab
Review №4

Nice and bright store with great customer service. A gentleman named Hamza helped me find exactly what I was looking for and was great to talk to. He even showed me some other cool things the store had to offer, will definitely be coming back!

Ph
Review №5

Great selection and kind associates, poor management and policies.After a handful of visits I got a faulty vape, and was only offered a 5% discount rather than a replacement. $1.50 off a $30 vape is disappointing to say the least. I had proof of purchase showing I got the vape the prior day and the juice level indicator showed it was unused. So many great stores with better policies very close by, no need to take the risk going here.--Pretty poor business practice when this isnt a particularly uncommon experience with disposables. If Im buying a few vapes Im not opening and testing all of them before I leave, thats crazy.I will say the managers replies to the negative reviews are understanding, but I shouldnt have to leave a review and come in for a 3rd time to have this potentially fixed. They really need to reconsider their policies. Not the first review of this nature and surely wont be the last. Sad experience for an otherwise great looking shop.

Tr
Review №6

Bought 4 different cbd products from different vendors carried at this store location. The vape “juice” seems very “loose” or quick moving, which typically means a poor quality medium. I attempted to look passed this, however the products sadly also do not work. I understand that there probably isn’t a return policy for something I’ve personally slurped on, but I still have all the carts, and they will continue to go unused. Basically damaging my lungs for no reason. Best of luck and if this place does it for you personally, then great, as far as myself, I’ll have to keep looking elsewhere

As
Review №7

The most Beautiful vap shop I have ever been in and the customer service was the best I have ever had !!! I am so happy I found this place !My new vap store !!!

Sa
Review №8

Moved to DC in the fall and went to so many vape shops before they opened and haven’t gone back to any since! Great products and customer service the store is newly renovated and always clean.

Aw
Review №9

This tobacco shop has everything from traditional cigarettes to modern vaping mods. They have a great selection of hookahs as well. Definitely worth checking out if youre in the area.

Sa
Review №10

Stoped at this shop few days ago, their products are absolutely from good quality, the selections are big and the staff are super helpful and friendly.

Ma
Review №11

I love going here! The employees are so nice and they always know exactly what I’m looking for. 10/10 recommend!

Ay
Review №12

Huge range and excellent quality of flavors. The staff is very helpful and friendly. would come again soon.

Ma
Review №13

Great selection! Super clean store with everything you could want. Very friendly staff.

Ra
Review №14

Best vape retail in town, they carry quality products and amazing big selection of flavors.

Il
Review №15

Great location, nice and clean store with a great customer service staff and high quality products 👏👏

ku
Review №16

Amazing customer service , noticed that this store sells the original and real kratom unlike other stores will be coming back soon!

Ha
Review №17

Friendly and professional staff. They have everything I need for my vaping needs. Highly recommended.

Wa
Review №18

My new go to smoke shop in the area! They got all good quality products there.

ta
Review №19

Great selection of cigars and other tobacco products. The staff is very friendly and helpful.

Kh
Review №20

The shop is well-stocked with premium tobacco and vape products. A reliable go-to for all your needs.

Da
Review №21

Very nice store with a great costomer service and affordable prices.Highly recommended

Mu
Review №22

This shop has everything you need for smoking and vaping. The staff is friendly and knowledgeable.

Mu
Review №23

Best tobacco, nicotine accessories and vape. The staff was good and environment was super friendly with affordable stuff

Sa
Review №24

Bought a vape from there. 1st hit was good. Burnt after. Wasted $22 on it

lm
Review №25

Horrible service sold me a defective vape and refused to make it right

Aw
Review №26

I love the variety of brands they sell, and their service is great!

Su
Review №27

A very clean place and a huge selection of bowls!! super friendly staff too!!

de
Review №28

I love the service here! Will definitely be coming back.

Ir
Review №29

Cooper tried flirting with me and once I rejected him he spat on me

Me
Review №30

This place is amazing! So many options! Definitely coming back!

Ha
Review №31

Great products with highly remarkable customer service

Ke
Review №32

Best smoke shop out here! Dude Named Hamza Helped out A lot!!

Kh
Review №33

Excellent Selection of Products and knowledgeable staff.

Fa
Review №34

Great Product! Loved the staff !

Sh
Review №35

The manager was extremely helpful and guided me perfectly

an
Review №36

10/10, quality products, worth buying

Mu
Review №37

Great products, highly recommend.

Te
Review №38

Amazing service will be coming back ☺️☺️

Li
Review №39

Excellent service and friendly staff!!

Da
Review №40

Lit 🔥

Ta
Review №41

Best shop for tobacco

El
Review №42

Good staff .

Mu
Review №43

Great Products

Ha
Review №44

Great service

Information
45 Photos
44 Comments
4.4 Rating
  • Address:2728 Richmond Hwy, Alexandria, VA 22301, United States
  • Phone:+1 571-312-8966
Categories
Working hours
  • Monday:10 AM–9 PM
  • Tuesday:10 AM–9 PM
  • Wednesday:10 AM–9 PM
  • Thursday:10 AM–9 PM
  • Friday:10 AM–9 PM
  • Saturday:10 AM–9 PM
  • Sunday:11 AM–8 PM
From the business
  • Small Business:Yes
Service options
  • In-store shopping:Yes
  • On-site services:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
Planning
  • Quick visit:Yes
Payments
  • Credit cards:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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