I will never visit this establishment again. Every time I go there is an employee literally standing over me making me feel very uncomfortable. Ive been there several times and each time its the same. Its not the fact Im being followed or watched, but to feel her breathing on my shoulder is next level. The last time I visited I voiced my concern and told the lady she was making me uncomfortable, and that I didnt need assistance, she said sorry but thats what we are told to do. Having an employee follow you like you are going to steal or take something is ridiculous. It was so bad, any closer and she would of been on top of me. I have NEVER felt this in any store and due to this I will never revisit.
I love coming here cause the employees are always super nice and helpful. I’m like other vape stores around here. There’s one right by my house would be so much easier to go to, but the employees are so rude well one employee. Who actually gave me wrong information and when I came to your vape store, they told me the correct information so it’s worth the 15 minute drive to get treated with respect and Get correct information
Elizabeth is so friendly and knowledgeable made my experience quick and easy!
Fantastic customer service and a genuine human connection. Beth and Sean are super knowledgeable and helped sort me out!
This is my go to Vape shop! Specifically this location because Kylee has been nothing short of phenomenal every time I’ve been here! She helped me put together my Mod and showed me how everything worked! I was just a newbie with mods, using only disposables previously, and she hooked me up with a fabulous rainbow GeekVape mod that has worked out for me wonderfully AND saved me so much money compared to buying all of the disposables, which I still use from time to time but she’s shown me the variety of juices they’ve got and has always been just a pleasure to work with! Thank you so much Kylee and the other staff at Kure. I’ll always come back!!
My all time favorite vape shop with great customer service and knowledgeable about their products.
Id give them 6 stars if I could! Mandy is the BEST and makes my day every time I stop in! The staff are so helpful and friendly and dont rush to make you choose, or choose for you like other places Ive been to in Bellevue. The prices are unbeatable and the fact that you can try a flavor before you buy it is so helpful. I cannot say enough good things about this place!
This is a pretty late review as I visited this store back in the middle of summer.Kure Vaporium was clean, organized, but I don’t believe prices were clearly labeled, leading to me asking the prices multiple times… not really an issue, but annoying.The issue came during checkout.The cashier (don’t remember any names at all) preceded to ask for my ID (of course) which I provided, then she scanned.Then she asked for email (okay, maybe for an email receipt?) - I provided it.Then asked for my phone number - okay, maybe for some new verification purposes? Weird, but okay.Then I get a text for marketing for them later on. Then I got multiple emails as well, including indicating I had set up a new account/had to finish signing up and I had opted in for marketing.There was ZERO mention of this during check out… (I would’ve said no)… which is a direct violation of the CAN-SPAM Act. I did not even any consent to receive any marketing whatsoever, and I found it incredibly underhanded (and dishonest/sneaky?) that I was signed up for multiple items without my knowledge with what I thought was a normal checkout process.First time visiting them, likely never going back (and advising others of this).I left a similar response when I unsubscribed for ALL their marketing.
The store knew my requests and very knowledgeable.
Great staff. Always helpful and not pushy about trying new things. They get to know you after you repeat several times and always greet you with a smile
Every time I go here, the staff goes out of their way to make sure their customers are well taken care of. Always friendly and so knowledgeable about any questions or concerns I have. Its a rarity to find such a full staff of excellent employees, and Alohma Bellevue has full and well achieved it.
Most of the employees at this store are great I have been driving 43 miles one way to shop at this store for a few years now because my wife and I have always been treated good here with great service. we are greeted at the door and asked how we are or how the dog is doing and how was the roads and so forth. Its a great friendly place most of the time but today was a different story and I wont be going back..
After going to a different shop being treated terribly and having an all around awful experience feeling like I was talking to used car salesmen.I came here on the recommendation of my sister and was pleasantly surprised.the staff were just wonderful, kind and knowledgeable and didn’t talk down to me like some places have.I am trying to quit smoking and they helped me find what was exactly right for me, Issac and Amanda were able to answer all my questions and explain things in a way I could easily understand. Thank you very much.
Enjoyed the service, products and atmosphere!
Staff is awesome, BTC ATM is conveniently located inside. The manager kindly gave me some free samples. Cool spot!
They were very helpful when I came in. Got everything set up to vape. The one little issue I had was there werent alot of liquids and the brand I really wanted wasnt there anymore. But the online ordering has been alot more difficult. We cant use normal carriers because of the vape products so we cant even track our package that well, called the corporate number and not answer, tried the online chat service and that doesnt work either. So maybe dont buy online if you can go into the store. Lesson learned there.
The employees are always ready to help and are very patient, even with someone as little knowledgeable as I am. Went in ready to spend too much because I thought I had a problem that couldnt be fixed - turns out it was just a silly mistake of mine that could easily be fixed! I wish I could remember his name but the staff member who helped me was wonderful, absolutely going back next time I want anything or need another replacement coil.
Extremely friendly and knowledgeable staff. Very trustworthy with any questions you may have. Prices are very reasonable. I would not dream of going anywhere else. I have been to the Omaha location and the Bellevue locations and treated the same.
They are a awesome group of people at this store. I have only been going there for a couple months but ever time im there they have been super helpful and knowledgeable. I would highly recommend them to anyone!!
Incredibly knowledgeable staff that made great advice on devices in consideration of usage, needs, future plans, etc. Staff member made a surprisingly on point juice recommendation based on purchase history. Pricing is on the high side, but reasonable with discounts and rewards accumulations.
Had a bad experience with one woman who works here. As I was checking out she asked me if I wanted a receipt, I replied yes. Then she replied with “why? You’re just gonna throw it away anyways, you earth killer” she did not laugh as I first thought she was joking but instead she seemed serious. The fact that she made me feel like I can’t ask for a receipt is rude customer service.
The staff has been incredibly helpful and knowledgeable on each of my visits. The store is clean and they have many options at all different price points. They never try to obnoxiously up-sale you on unnecessary products.
Very clean , extremely well organized. Extreme wide selection to choose from. The prices are very reasonable. I was impressed the moment I walk through the door. The staff is very knowledgeable about the products they sell. Ill go back for sure no exceptions ! Ken Weber
I call maybe 3 or 4 times a week to ask if they can deliver because their website and store advertises delivery, but out of 3 months of calling 3 to 4 times a week they have only delivered to me 1 time. They always have the same excuse of we are under staffed today. In my opinion, dont advertise something if you do not do it. Or hire more people so you are not under staffed. Kinda hard to believe when I drive there 30 min after I call and there are 3 to 4 employees there, sometimes with only 2 or 3 customers. Ive been a customer there for a few years and the staff has always been friendly, but dont advertise something you cant follow up with, and DO NOT LIE to you customers about being busy.
Ken did a wonderful job explaining everything to us. We bought a new mod because he showed us how much better this one is compared to the one we had. He was very helpful and didnt make us feel unknowledgeable.
New to vaping and was unsure about set up process. The staff at Alohma is fantastic. Cam assisted me and I couldnt be happier with my purchase and setup. Really great guy to work with. He was very patient and answered every question I had. He was very thoughtful and made sure I was happy with my juice selection as well as my vape setup up before I left. Prices and discounts were great as well. Awesome experience!
Kaley Sadie Beth and son are the best people to buy your Vapes from super nice very knowledgeable only place Ill buy my juice and accessories
Awesome staff! Answered every question I have ever asked. I’ve been other places and was offered half the experience for the same price. Give these guys a shot if you are in the Council Bluffs area.
Mandy is so friendly & make sure everyone is Happy with their product. Luv Her.
Been coming here from Plattsmouth for 3 years now even when I didnt have to, just because of the stellar service and products. Jesse, Jared, Ken, and everyone else at the store deserve raises, best vape experience Ive ever had has been at this specific store. Keep up the phenomenal work. Would give 6 stars if possible.
The staff is amazing, the selection is great. Customer service is exactly what you are looking for. Ryan and Crystal were delightful and are a must meet.
I live in Louisiana and my family and I were in Omaha for my 12 year old sons World Series. Unfortunately, the park where he was to play was destroyed by a tornado, so the team couldnt play, but we made the best of a bad situation. We attended every LSU game to see them go to the CHAMPIONSHIP!Meanwhile, my old mod went kaput. So reluctantly I had to buy a new one. My experience at this store was fantastic! My red bearded salesman was superb! His name is Patrick (I called him Patrick Star) He was so helpful, experienced, efficient, funny and had an outstanding personality. Everyone (employee) at this location was phenomenal! So happy and pleased with the choice Patrick recommend. Wish I could take the entire store and employees back to Louisiana with me! GREAT JOB! GREAT SELECTION, SUPERB EMPLOYEES, the owner should be very proud. I am 48 years old, and this is very first review on anything. Thanks again to Patrick! And GEAUX LSU! ! !
Everyone at the shop was so friendly...from the customers to the employees!I was pretty bummed to learn that the sale AD I had received via text was a little misleading but Jacob B. was a very knowledgeable salesperson! Thank you!!
Friendly and helpful staff, as always.
Highly recommend, had issues from a different place and these guys hooked it up, tons of variety and great staff
The product good and you get a wide selection but the people are the true treasure of this store (ask for Kim) they are helpful and dont push you to buy. They just want everyone to be happy.
I came to this store to learn more about Vaping. The employees are very knowledgable and friendly. They have a wide selection of starter kits and make sure your getting a flavor you enjoy. I walked out with a great kit and flavors. This will be a store I visit often.
Started my vaping journey here when they were Plumes. Awesome staff that has been able to answer any questions and help solve any issues Ive ever had. Great selection and stock.
First time visit, the staff were very knowledgeable and friendly. Product selections are impressive. Ive been to quite a few vape stores all over the world, this store is definitely one of the better ones.
Interesting stuff and lots of different add ons
Had a bad experience with the sales rep trying to sell me something I didnt need wouldnt recommend this place to anyone. Found a different Loma to go to with better service
I highly recommend Alohma.. I had a little problem with the Ejuice i bought, so I e-mailed the manager and she replied back fairly fast.. Really nice lady, so I went back to the store, it was pretty busy and I felt almost everybody helped me, showed me stuff, I like that u can pay 50 cents to taste different flavors so you can decide what flavor u want to get.. I dont know stuff like this cause Im new to vaping.. I was definitely well taken care of, just like what the manager told me in the e-mail.. Thanks Alohma..
Great selection of tanks, mods, juices and vape essentials like batteries, chargers and spare atomizers. Their prices are average, usually you can find the same items they have online for the SAME price which is good. They also have a rewards system; for every coil, tank and houseblend juice purchase you get points equal to the price, At a certain amount of points you get free stuff like a bottle of juice or a discount on your next tank. The people who work there are very nice and knowledgeable, they will try to help you to the best of their ability to get you what you want when you want. Also, they are open till 9 at night!
Seriously best vape shop in Bellevue. Just down the street from my place too so thats a plus. I just switched to vaping so the staff was very informative. Jacob aka the coil master walked me step by step how to set up my coil so that was very helpful. I would recommend Alohma to anyone looking to replace their cigarette habit!
The employees are always helpful and polite. This location is always great!
Great customer service and always friendly and fast! They have a large selection of juices and devices and will help you find what you’re looking for every time.
This place is amazing! I dont want to go anywhere else!! Always a great experience here, they really value their customers!!!
I love this place they are amazing bunch of people. The sold me the best vape mod. There customer service is amazing. ^_^ Thanks for the best experience ever.
The red headed guy with a goatee is a jerk, with horrible communication skills. However this is typically my favorite place to buy product in this area, so Ill be back another day.
Very nice staff, very helpful for all things. A little pricier than some places but more pleasant atmosphere.
Great staff! Reasonable prices!. Not like the other vape shops were the staff are weird and try to shove new mods in youre face.
Treat you like family. Great customer service and care given with every visit! Will return every time!
Everytime I go in, I am treated kindly by a very knowledgeable staff! I love that they can make their own juice in house, love that we can customize the nic levels. Highly recommend Alohma as your go to vape store
Great place and very knowledgeable. The peeps that work there are very friendly and helpful. Great selection on juices and accessories.
They are always helpful and they always make sure I have what I need. Great people and great products!!! Thanks you guys¡
Super friendly! Super knowledgeable! Very personable, and helped with all of the newbie questions that I had!
The sales associate, Phoenix, was very friendly and helpful. The store has a bunch of setups to allow you to test flavors and nicotine levels to make sure you get the vape that is right for you.
I had a great experience at this store . They went above to help me . Ken was the person that helped me . I will go back thanks....
Had a small issue, when I came in Renee went above and beyond to make sure everything was taken care of and that I left a satisfied customer.
They are super helpful and friendly. This is where I recommend going to everyone, and their selection of flavors is awesome!
Great staff, extremely helpful, dude dug through everything to help find my replacement glass
Only place I will go for my vape needs. Staff and owner are always helpful and knowledgeable. Superb service!
Amanda was very helpful and really knew what she was talking about and got me off of cigarettes after 18 years of smoking and helped me find a juice I love
Great staff, awesome to work with. Helped me quit smoking. Awesome environment to just sit and hang out.
Highly disappointed with this location. Zero integrity and no respect for others. I would rather quit vaping then return to this store
Great customer service, helped me pick out what I needed and straightforward.
Always courteous and willing to go the extra mile to get what you need. Curbside pickup is a definite plus!
Very knowledgeable and friendly staff. Best service and selection in the Omaha area IMO
My FAV vape shop!! They will teach you everything you need to know about vaping from beginner to expert level. They carry everything you need in store, and the staff is EXTRAORDINARY!! They always recognize me and make me feel welcome...please work to keep vaping legal!!
Great customer service, they will literally go above and beyond to help the customer.
Ken was full of knowledge and very helpful. Nice to know there are people helping people not just selling a product.
Super friendly and helped walk us through their processes on everything
Staff here is super friendly. Prices are great. Nice environment.
Huge selection with decent prices and a very knowledgeable and friendly staff, but it always seems to busy with enthusiasts just there to see who can blow the biggest cloud and waste the staffs time to keep you from being helped.
Great selection with knowledgeable and helpful staff. Juice selection was extensive as well. Will definitely return.
Have gotten several products there and they have always been very helpful.
They best customer service everytime! I ordered 60mil purple worm and love it.
They were great. Very polite and 100% helpful in service.
Great clean place & they got a lot of different mods to choose from. They got a good selection of rdas there to.
Friendly and helpful staff, would gladly (and most likely will) do business with them in the future.
Very knowledgeable staff! Nice people I will be coming back
Staff is super friendly and helpful. The only place I got to get my juice.
I went in for some CBD body butter and noticed they sell Delta 8 now!
The staff here have knowledge of the products that they sell . they are very personable and helpful. Definetly the best place in town to get your vaping supplies
They are very friendly and courteous and willing to help with you needs and very informative.
Theyve lowered the prices on in house juice and have great sales for premium or pre packaged juices and all the staff are so friendly
I go there a lot and everytime the staff is super nice and helpful, definitely the best vape store.
I forgot about points I had there and the told me I had some to use and it saved me a good amount
Awesome staff. Very helpful. Great selection.
Great selection of anything vape and vape accessories. Fantastic staff that are very knowledgeable and are always helpful! Best store in Nebraska
Nice employees , decent selection , seems a little pricey
The absolute best informed, knowledgeable, helpful, and friendly vape shop there is. This is NOT a dark, dingy head shop.
Awesome employees and really know what they are talking about can help you with any questions you got about vaping
Clean, great service. Very knowledgeable staff
A bit pricey, cant compete with online prices obviously. But not a bad place.
Terribly overpriced house juice. Decent selection of devices.Geared toward entry level and beginners
Very busy place, had to wait a bit, but helpful employees.
Great location, amazing and knowledgeable staff. Glad I went!
You walk in the store.Everyone looks at you and someone says, Hurry! Andys coming.😂 Inside joke.
Yet another fantastic location! Have yet to find one I dont like!
The managers and employees are very awesome here will help you with any problems you have with your Vape!
They are the most friendly and knowledgeable vaping establishment in town
These guys know their stuff... Obviously very knowledgeable about the products they sell..
Great selection. Staff is friendly and knowledgeable
Best staff. Need help and new to vaping go see Patrick on Benson or Midtown
Nice place I just didnt loke being I.D 2x in less then 10min!
Wonderful people and great service love the store
Great local place for your vaping needs
The staff was really helpful and very nice thank you
Great people. Very knowledgeable. Thanks for your professional advice.
Very friendly staff, large selection of products and a bitcoin atm.
Nice, cozy, and clean place. Feel very comfortable to visit it.
This is the most expensive in town but the Staff is wonderful and a large selection to choose from.
Very helpful and took the time to explain options for setting up a new vape kit
Very nice wheelchair accessible good place to hang out
Busy as ever! Fantastic equipment and knowledgeable staff.
Helpful staff. Quick and friendly service
Very knowledgeable, pleasantly helpful.
Love this vape shop for then any. Pam is such a wonderful help
Trustworthy staff, fair pricing and transparency.
Tried all vape store around the aeea .best service and items.
Pam was very helpful and was very smart on battery safety
Great vape store. They are very helpful.
Awesome team! Love everything about this place!
When they told me 30 day warranty they didnt actually mean it.
Great vape shop, best one in omaha hands down
Great place friendly knowledgeable people!
It was busy. Felt like I was being rushed. Asked for a box of .7 coils and was given a box of 1.8.
Great people, products and selection!
Only been vaping for 3 days and have not smoked a cigarette since!
The staff is super friendly and helpful
Amazing customer service and the staff are amazing
Always the best customer service!!
Always very helpful an friendly
Best selection and great help
Very helpful and extremely nice
Great staff and service!
Nice place High prices
Helpful staff no wait
Great customer service
Good customer service
This place is awesome!
Very helpful and polite
Quick, concise, and knowledgeable
Very friendly staff
My favorite vape store.
Only place I will go for my vaping needs
Best vape shop ever
Very friendly people
Great for all vaping needs! !!!!!
Awesome people!
Great place
Best place to vape and work !!!!!!!
Awesome
Great vape shop
Very expensive
Excellence!
Friendly people
Great place