I love everyone at Smokers Depot! Brandon, Megan, Taylor. Matt & I think I missed someone-They are all wonderful people and treat their customers like family! I highly recommend shopping here! Good sales, fair prices, but most importantly GREAT PEOPLE! This is the place you need to shop for tobacco, cigars, Kratom, pipes, etc!
Greatest smoke shop I’ve ever been too! Great staff with excellent service and great hospitality!!! Love everyone in there Justin,Megan,Matt,Cam,Taylor and Brandon are all amazing people. If you haven’t shopped at smokers depot in Brighton you have too! Great devices and accessories all around. Great energy🤘
Matt was extremely knowledgeable and was able to help me figure out the best product for my needs, while still attending to the other customers too. Very polite and professional. Will definitely be back again thanks to Matt.
Everyone these days wants a good tobacco/vape shop. Look no further, smokers depot of Brighton is your store. Staffed by young people that always make me smile. They are helpful and have alot of knowledge. If that werent enough manager Taylor is always prepared to go that extra mile. Smokers Depot of Brighton good people with polite service.
Wonderful customer service and everyone is always so friendly. I highly recommend!
Smokers depot is the place to go for all your smoking needs! I enjoy all the people including Cam for sure, Brandon, Megan, Taylor, and my man Matt.Go here instead of there!
This used to be my regular shop, as it’s right down the road from my house. Although I no longer come here - if you have a problem w/ something n need to talk to the manager , good luck pal. the staff never seems to know when she’s gonna be in. doesn’t seem like great communication is goin on around there.
Awesome place, Matt was very knowledgeable and helpful in helping me select a vape because I had absolutely no idea what I was going to get. Would definitely recommend checking this place out for any of your smoking needs.
Cam is a Amazing employee that helped me with all my needs and questions about the things I was interested in purchasing today.Hands down the best place in town
Matt and Cam were great. Taylor runs a great store!
Always great customer service and Taylor is doing great with the store front.
Cam was a really nice employee helped me find exactly what u needed
My sister, mom, and i made a trip out here and were blown away with the customer service! excellent products and i will definitely be coming back!
Service is amazing couldn’t be any better also go to Brandon and Taylor also Megan for All your needs!!!
Dont show up when they “open”. I guess they show up when they feel like it. Business hours are a suggestion.. nice guys.
Great staff friendly people and very knowledgeable Taylor was wonderful
Stopped in for a quick Nic fix and these guys are awesome!
Cam was extremely helpful and knowledgeable and I would highly recommend coming here
Everyone here is kind and respectful all around a great store!!!.
Great selection of products! Everyone there is super nice, especially MEGAN!
Hubby is a regular. The workers are kind. And they give good input
Cam is great, this place has the best customer service thats why I shop here!!
Cam is awesome, very helpful every time I visit!
Everyone here is very polite respectful and nice. all ways very helpful with what i need. all very cool people
Staff is very friendly and helpful good selection.
Cam was super helpful and I would definitely recommend this place
The entire staff is top notch. Matt (especially) tries to have great relationships with his customers. It is because of this I am now a regular here. The prices and selection are also great.
Best prices and services around. Brandon is great, so nice and polite!!
Dope store cool employees.. great deals
Matt is always so helpful. Love this place!
Awesome selection and service, good people there
Cam was awesome! Very friendly and helpful!
I have recently started researching CBD vapes and they have a brand I wanted to try. After getting home, I realized I was a”dud”. No worries! They gave me a new one that works great and gave me a discount on another brand I wanted to try. Fantastic!
Cam was freaking awesome! Great selection and service!
Super down to earth staffCam and Matt are the greatest though 😎
Smokers depot has the best staff and a great selection of your smoking needs.
Ive been to quite a few smoke shops and straight up the pricing here is painfully high on certain items. It is pretty expensive to charge $11.99 for a smoke ordor candle when I see plenty of smoke shops charge under that amount at usually $9.99 or Wild Bills even sells them for $7.49. So, I recommend you shop around and know your prices before you take the sales tag as a legit normal price for certain items.
My favorite smoke shop.Brandon is the best!
Great prices.. cool employees
They always have what Im looking for and good deals on the regular
Great staff! Love them.
Taylor is very professional and present to deal with every time i come in
Matt and cam are the most friendliest people I ever meet
The customer service is incredible! I requested a couple of vape juices I’d love to taste again that not many places around here carry. They went out of their way to order it and gave me a call to say it was in, outstanding!
Brandon is always an amazing help great employee 👍
Great experience per usual, awesome customer service
Service was really great. Salesmen were both friendly and chatty, answered a bunch of questions and really made an effort to help me make a purchase that Im really pleased with.
Amazing staff awesome selection come on by!
Would I was sold a wax vaporizer but I needed a dryer vaporizer the manager helped me 1st by trying to make my original purchase work and then when that didnt work she gave me even exchange for a more expensive vaporizer. Each time Megan was kind and helpful! She followed up with the owners as she said she would. I was so frustrated and Megan made it such an easy actually enjoyable experience. They have a large selection at fair prices. But for me what makes me come back to a store is the level of customer service & theyre spectacular!!
I called to ask about a type of wrap and he told me hed check if Id wait. I said it was fine. I spent ten minutes listening to him check out customers patiently and was fine. At the end I heard him tell a girl she was awesome and laugh as he came back to the phone - he hung up without ever checking on the wraps I asked for or even checking to see if I was still there. After he asked me to wait and I did so patiently and politely. Horrible customer service...
Matt was so knowledgeable on kratom. Appreciate his honesty. Good human explaining how it can be a slippery slope. Got a customer for life
Great people, humidor will stocked and temp controled. Good prices
Bought a starter kit here. Had multiple issues with it. The staff each time were so helpful and friendly. Gave me good advice and had the patience to deal with me. Thank you to all the staff there!
I was trying to find a coil for my voopoo Vinci but too no luck with other stores, I came to this store and Matt was super helpful!! He got me set up with compatible coil and stayed to make sure it worked with my device. All and all will definitely come back in just because of the great services. Big shoutout to Matt
Wonderful vibes, megans an absolute gem!
I enjoy the casual feeling around the store, but at the same time, the employees generally are friendly and helpful with any questions you may have. Its a tragedy that so much of their business is being forced out with Whitmers new bill looming overhead, hopefully the people speak loud enough to enact results.
Great customer service however they are constantly out of several types and brands of Kratom. I have repeatedly asked them to carry a few different products and my request has never been fulfilled.
Their humidor is very well stocked with quality, high end cigars. The prices are quite reasonable. The staff is always very friendly and helpful. Smokers Depot has become my go to cigar shop. No need to go anywhere else.
Went in there twice while I was in town for the week. Both times the guy was cocky with an attitude. Very unimpressed.
Dont fall for discounts. Second time now in a month some thing was labeled clearance or 40% off and, when the owner looked up what he paid, told me he would need to charge full price because he wouldnt be making any money Ok, then dont have it in the section marked 40%off. Similar situation with another product shortly thereafter. I purchased a product made from glass and he didnt wrap it up (as they have every other time) I had to ask and was met with annoyance. Its a coin flip as to whether you have a pleasant experience or leave upset. It appears the owner (or at least manager) is the problem. The other clerks are very helpful and on point. Not the female that works there. She seems to not want to be there. Thats my rant. Sorry.
This store it awesome! I drive all the way from Dexter when I need products. The employees are marvelous and kind. Smokers Depot Brighton has everything I’ve ever needed. The manager is very friendly and smart
Update: still the best store in town for everything listed below and more! Every employee is kind and helpful! When out of something I get regularly they where happy to order it immediately and call me when its in.Huge variety of products. Lighters, pipes, e-cigs, vapes, bongs, and more! Good prices, nice people, and very clean & organized!
A great smoke shop. I stopped in today and had a young gal wait on me. As soon as I walked in the door she made a point to help me right away. She was also very pleasant. When I was still in business I wish I could have had her as an employee.
MARVELOUSE Spektakular service and experience!!
Friendly prompt service, I wish thry had a bit of a wider Nic Salt selcetion, PLEASE get Ragin Donut!! Ill buy hundreds of them haha. Service is very friendly, so friendly, infact, I heard an employee invite a customer behind the counter to have a better look at the juices, tho when caught by the 2nd employee, after the customer left, 1st employee denied inviting them, saying customer walked back themselves and employee had no idea what was going on. Sure hope that customer dosnt get banned because of it.
Great place friendly staff!!!
They need to work on coming to work on time. They are late opening at times. Today you were supposed to open at 9. I left at 916 and still no one was there to open!! Irritating... Granted there other shops, but this one is close to my house. Pls be on time!
Awesome. Always helpful and great customer service. Thanks for your advice. Greatly appreciated
Came in yesterday to buy a ooze pen battery. It was defective I came in 20 minutes ago and a guy with curly dark hair and glasses told me he cant do anything about it until Monday. I am leaving town Sunday and wont be back. Glad that I wasted $20 on a pen that doesnt even work. NEVER COMING BACK
Great place great selection
I was from out of town and the young lady that waited on me was absolutely delightful 9-13-2021 treated me an old man with the upmost respect. I really enjoyed my caption black pipe tobaccoGive her a raise!!!
Answer any questions I had with the products and very pleasant.
Brandon is always the best!
So amazing never going to Oasis again.I had a whole NOVEL written, but accidentlyRefreshed the page.Thank you for the Sourin hookup guy. I willONE DAY... POST THAT NOVEL!The smoke shop dramaBRIGHTON smokers depot 5/11
Very welcoming and professional. Owner was informative on cigar selection and introduced me to some new favorites! Definitely coming back
A great glass selection! Great prices and an amazing staff! 100% giving them my money over any other smoke shop in town!
Great products at reasonable prices, as an avid vaper/smoker I can get all of my needs here! If youre looking for family like service, great reccomendations, and a clean environment then look no further!
The manager clearly knows nothing of smoking laws in Michigan. You only have to be 18 to buy CBD and a passport IS a valid form of identification. Will most likely not return.
Decent prices, not as good as oasis used to be. Was a very frequent visitor to Matts store oasis and he was always nice and took care of customers, this is now just a tobacco store that has taken over the name and product.
Very friendly staff!
Very helpful and nice staff. They showed us several pieces from all over the store.
You have what I need and are close. Prices are super high though. Good customer service.
Extremely friendly and helpful staff will signs your coil and change it for you I usually tip them but they are not allowed to accept
Not impressed. I was told, if you dont like what we have , dont buy it! Rude and very unprofessional. Im not that picky and was just looking for suggestions.
I love this store!!!
Friendly great service ,love the store set up
Great place, great service and great workers. Had a great experience with the manger Taylor will definitely be going back
Very knowledgeable. I am new to vaping. Took the time to explain all my options. They have CBD for vaping. A rare find.
Best smoke shop in town
They know me and I am very fond of there attentive responses and care for there customers.
Since the new owners took over this place is INCREDIBLE. Great customer service.
Friendly staff, very good prices even though i only stop in for the swisher sweets
Matt is awesome!!!
Great people!
Great place to get tobacco products, friendly people that work there.
Amazing
Absolutely horrible people who have sold to underage people. They dont know what theyre talking about and their prices are ridiculous.
Staff is friendly and helpful. Good selection of cigars.
Real sketchy place. wouldnt recommend going there. Bad costumer service.
Nice little shop lots of knowledge in one place
Awesome spot
Very knowledgeable Corey was a true gentleman A++
This place has everything. Really helpful employees.
This is my smoke shop, I will never go anywhere else if I can help it
Nice people, answer questions, and seem to have what you need
Very helpful staff with good recommendations!
Very happy with the glass I got here
Very helpful and informative.
All my tobacco needs in one store!
Good selection
Clean and inviting
Was not there