As your spa enthusiast, I came here to relax. I wanted to use those FSA/HSA dollars up with it being the first of the year! Why not! It was worth it as they are having a special. I hoped right on it. Best decision of January!Its small but cute and quaint. You wont get slippers and a robe as you change in the room, but I did get a dedicated masseur that focused on my personal needs. I carry a lot of tension in my back. So, as a Plus sized girly, thats where my focus needed to be, and he obliged. I always get a deep tissue. Its what helps me the most, but if Swedish is your thing, go for it. The tables are not electronic, but there was a heating pad. I was advised the tables go up to 300 lbs. They seemed ok, but I chose not to flip over; super cautious!You can enhance your session with aroma therapy if you wish. I also asked about the oil used, which is Lavender scented. You can also bring your own. After the session, youre given a hot towel and water to hydrate. It was really relaxing and a perfect simple massage. I would definitely give them a try.
Best massage of my life! The therapist had the perfect touch, and I was on cloud 9 the entire time. The ambiance was relaxing, and the staff was incredibly professional. Highly recommend this place to anyone looking for a top-notch experience.
I loved this place so much. I always go once a month for a deep tissue massage and they always deliver the best service. The staff is friendly and caring about their customers. The front desk lady that was there last time I was unlike other customer service rep. I highly recommend this place if you are in need of any kind of physical therapy and message.
I have been to Eden Massage several times now, and every visit has been exceptional! The atmosphere is incredibly zen, and the entire team is welcoming and professional. Ive experienced many wonderful massages at various places, but todays massage with Carrie was truly unparalleled. It was the best massage Ive ever had in my life!! It literally felt like she melted all my tension and stress away and I was completely relaxed afterward. Carrie was absolutely phenomenal, and I cant recommend her enough!! Ill be returning and requesting her every time!
My favorite place to get a massage after a long work week. Super easy to book online. Every masseuse I’ve had there so far has been fantastic, but Cassandra is my go to. Front desk staff are always pleasant. Definitely worth the price.
This was my first massage ever. I walked in not knowing what to expect and came out feeling amazing. Everyone was so welcoming and friendly, especially my therapist Emily! She’s very attentive and knowledgeable and made me feel comfortable throughout the massage. I’m definitely coming back!
I am 32 weeks pregnant and scheduled prenatal massage. This is my second time here and let me tell you who you get matters a lot. Kristina was amazing! She focused on areas I asked and really put effort in to continues moves during the massage. Much better experience than my first time here. Definitely recommend Kristina for prenatal massage!
Absolutely love it here! The vibes are unmatched and I am always extremely comfortable when booking my massage! Ultimate form of self care
Had an amazing experience here! My massage was perfect to help me relax and get some of my tension out of my back. They listened to my needs and made sure I was comfortable through it all. Definitely recommend and will be coming back in the future!
Kristina gave me the best massage of my life. She put extra work into the areas I asked her to focus on, but also did some mobility movements to see where I needed it most which I loved! Eden is such a cute spa and well-priced, I’ll definitely be back!
I am very upset about the customer service here and WILL NOT RETURN. It was our wedding week and my fiance and I had couples massage booked to relax the Sunday before all the hustle. They called two hours before our appointment to say one of the massage therapists was leaving for the day. They offered to reschedule later in the week, but with all the last minute wedding to do’s, closing out work before vacationing for our honeymoon, and leaving town that week for our wedding; it was such an inconvenience . They did nothing to sympathize or offer a discount- they even said they were going to charge us for not being able to make a rescheduled appointment at a time during the week that didn’t work for us. We chose the weekend for a reason. Very upset about this!
I have not been more impressed by a massage establishment as i have Eden. I have been a few times now and so has my husband to different providers and we’ve loved every single one!!!!!! Not kidding. Run don’t walk. It’s totally worth it. They take HSA as far as i know as well.
Just had the worst experience ever and will never return to this place. Booked a postpartum massage as a surprise for my wife after giving birth to her first child. She drives all the way to Southside today only to learn her appointment was canceled and there is no one available. No one called me to tell me why and apparently there was a $30 cancellation fee I needed to take care of so they never booked this appointment. What a terrible way to start the weekend.
I have been going to Eden for about 2 years now because of their amazing service and reasonable prices. John is fantastic - great massage therapist and very friendly and positive. He always checks in on any problem areas to focus on for the session which has helped lot with with my shoulder and back pain over time. Absolutely would recommend
Eden is always such a wonderful, relaxing experience. Emily was my Therapist today and it was hands down my best massage ever. Looking forward to my service in a few weeks
Love this place! I have really bad shoulders 1 from an accident and also because thats where I carry all my tension. George was amazing and really worked out the knots with the deep tissue massage. Everything was super clean everyone is super friendly and prices are affordable. He made my 1hr massage feel like I was in there for 2hrs, so relaxing.
Eden Therapy is a calm, healing oasis in the busy South End. Easy parking, friendly. Laura is an excellent massage therapist.
My experience would’ve been great but I think I forgot my sunglasses & when I called to inquire about them Julia didn’t even bother to ask anyone if they found them or do much to help me at all. She just took two seconds checked her immediate surroundings & said “nope don’t see them.”Maybe “I will check the room you were in” ?Or “I will ask the person who did your massage” ?Or “if they turn up I will give you a call” ?Not just “nope don’t see them”So customer service experience is a 0. Massage experience was a 10.
This place is very DEMURE. Very MINDFUL. I love talking to Daniela at reception. This place is 10 out of 10 and so relaxing.
Rosalvo was great! My first language is Spanish and luckily he knew enough to communicate with me throughout the massage. He’s my new go to therapist!
I had the best experience at Eden! Carrie was amazing she focused on my back and made me feel brand new! Definitely recommend this place to everyone.
Kristen is by the far the best I have ever gotten a massage from. I HIGHLY RECOMMEND her!!! Thanks for making my feel like a new woman!!
Ive been a customer of Eden Therapy and Massage and their service is top notch. Prior to finding Eden, I tried several other Massage businesses and Eden is absolutely top notch.
By far the best massage place I’ve been to. I booked a postpartum massage with Kristina and she helped me destress and she relieved a lot of pain I had when coming in. 10/10 recommend!
What a fantastic find! From the moment you walk into the waiting area, there is a relaxing and tranquil tone. The rooms are cozy with music playing softly, and the massage tables are comfortable, especially with the heat on. I find it very difficult to shut down and relax but I have no issues there. The worst part of my visit is when I get woken up and told its over. George is absolutely fantastic at what he does. And best of all they take FSA. I cannot wait for many more massages in the upcoming year!
Amazing service had my first massage with Jordan here she was super friendly, accommodating and easy to talk to. She made sure to inquire about my problem areas and spent more time there to help alleviate the pain. Had some neck/shoulder pain from sitting at my computer for long hours and Jordan did a great job on both even calling out where I was too tight. Overall great experience with awesome prices. Will definitely be coming back here.
Beautiful & clean with very skilled massage therapists. Emily was very attentive & skilled. I left relaxed & feeling great.
Allie was my therapist for a hot bamboo massage, she listened, communicated, and delivered a great massage! I will return soon!
Incredible deep tissue with Emily this morning.The whole experience was fantastic. She knew exactly what areas needed more work. The neck massage was the best one I’ve ever had. Best birthday present!
I have been having intense back pain due to having a job that requires me to sit, as well as coming home after work to do college work at my desk. John was my therapist and had the perfect pressure the entire session. I recommend booking with John if you want someone to really listen to what you have to say! He was one of the most professional and accommodating therapists I have met!
I came here with my sister and i loved it here and got the best treatment ever!!
Amazing experience, customer service is very nice, ambiance is therapeutic. i absolutely recommend this place!
I had a great experience! The staff was really inviting and welcoming.
10/10!! Absolutely amazing experience! Friendly staff, super professional. Studio was clean and peaceful, and I enjoyed my massage so much!! I will 100% be booking again. I would reccomend this place to anyone.
I found Laura through other 5 star reviews! She’s great. If you are an athlete, or trainer, or just looking for a solid deep tissue massage, she’s your girl. I’ve been making appointments with her monthly for 2 years now. The salon also has a great atmosphere and is kept really tidy!
Scheduled an appointment with Eden Therapy and Message on 5/10. Appointment was canceled the day of my Session on 5/13. Which would have been my First Visit Not to mention a Mothers Day gift from My Children. I was not accommodated other than asked if I wanted to reschedule or refund. When I asked to speak to Manager, was informed he was out of the Country 🤔.Manger I researched who is Lead Therapist of this Establishment. Thank you for being Transparent. Will not come in for any Services you offer! If could have no ⭐️ would have been provided
I went to this location a couple weeks back, I meant to leave a review back then but travel ya know? Anyhow, I am bad with names but my therapist had very long hair. She was incredibly attentive and demonstrated high proficiency in several modalities during the massage. Try to get her if you can!!! Her deep tissue work was beautifully painful 😃 in all the right ways.Over all, they definitely have a client first mentality!10/10 will definitely go again!!!
We had 2 massages booked over a week in advance. Three hours before the scheduled appointment, Eden called to let us know that they were canceling the appointment due to an unavailable therapist with no possibility of an alternate therapist. Unfortunately, this last minute cancelation by Eden made it virtually impossible to find a replacement appointment in the same timeslot with another company.I understand things come up, but to have an appointment booked ahead of time canceled hours before and with nothing but sorry about your luck from Eden is very disappointing.Given the number of other highly rated companies in the area, I will be avoiding Eden and choosing an another company in the future.
Had a great deep tissue massage with George. He really worked out some tightness in my shoulders and helped me feel relaxed. He occasionally used hot towels during the massage which was nice and didnt use too much oil which I appreciated as some places leave me feeling oily. The front desk was also nice and friendly. I did have a slight issue with my card when booking as I wasnt aware I was paying upfront. Many places put a hold on your card but do be aware if you book online itll charge your card right away. If you prefer to have a hold on your card until booking call over the phone to make an appointment. However, the staff was able to refund my card and charge it to a different card upon arrival. I would recommend this place if youre looking for a good massage experience. Theres a parking deck in the strip which is convenient as it can be tricky to find parking.
I had a great experience here! Will be coming back!
Renvy was AMAZING. Seriously the best massage I’ve ever had. She focused on all the right spots and got all the knots out of my back and shoulders. Was so relaxing and perfect. I’ll be back :)
One of the best massages Ive ever had!!! And I came from out of town looking at the ratings and the ratings dont lie. The atmosphere and staff were very pleasant and happy. Im happy with the service provided.
I absolutely love Emily. She gives an excellent deep tissue massage.
I am giving this place of business ONE star not because of poor service, but due to poor customer service and treatment of its potential patrons. I called about two weeks ago to book a prenatal appointment (approx 30 weeks here). I booked for 12/27, provided my credit card info and was all set! However, I called today to inform the receptionist I would be 15 minutes late and she said okay that’s fine I will let the therapist know and you will only receive a 45 minute message instead of a 60 minute massage because the therapist has back to back clients. I understood this and said okay. After hitting some traffic, I called around 11:30am and I wanted to reschedule. I accepted the same day rescheduling fee, no problem. I get a call two hours later saying “we can no longer accommodate you because the new appointment time is no longer available”. I said “why” and the receptionist said “our associate who booked your appointment didn’t notice it was booked so therefore we need to reschedule your appointment”. I said…okay fine. Note, I live two hours away (noted this on my initial call) and wanted something for this week. She informed me that if I reschedule my appointment I would be charged for the full service (the associate before said it would only be $30 for a reschedule) I was livid. How are you charging me for something YOUR staff failed to do. If I made the mistake then okay cool, I don’t mind, but for you to inconvenience me and then try to charge me. The young lady took a tone with me in sort of a sarcastic manner and giggled after I told I was not paying that. Very unprofessional. And for one, the policy online states that if a person CANCELS they will be charged the service fee NOT for rescheduling.
I booked my appointment for an hour hot stone massage, the system booked me with Laura; she was amazing! Laura took good care of me and made sure to get the area I had most tension in. The environment was beautiful and clean. Will be back soon!
Best spa in Charlotte hands down. I have been coming here for 2 years and realized I needed to take a second to give some much needed verbal recognition, not just while I’m at the spa but on Google reviews. Renvy has the golden touch. My body felt like it was falling apart today and now I feel like I have a brand new body.
I have so many issues with tight muscles and pain from old injuries and I have a very physical job so I need deep tissue and NMT work. John is an amazing therapist. He always takes care of all my issues. He’s very knowledgeable and professional. He listens to what I want and accommodates me.
Renvy was absolutely amazing! I received a much needed 90 minute hot stone massage. The establishment is lovely and the staff is nice. Overall I give Renvy 10 Stars for her personality and hands of gold. I left feeling relaxed and rejuvenated. Great investment and highly recommended.
I have never left a massage so relaxed. George really has an amazing touch. The atmosphere was so relaxing and he listened to everything that I wanted. I have had a hard time finding a massage therapist that I am comfortable with and I think I found him I will 100% recommend him to everyone I know!!
I booked a massage with Josh and he did an incredible job! He was friendly, kind and very professional. He checked in with me along the way and made sure I was comfortable since this was my first professional massage. Would highly recommend Josh!
Eden Therapy and Massage has a very relaxing environment. Its always clean and smells wonderful. Everything from the decor to the relaxing music provides an unmatched experience. The people at the front desk are friendly and knowledgeable. All the therapists are professional, down to earth and really amazing massage therapists. Ive had George as my therapist several times and a few of the other female therapists a time or two. They are all very talented, top notch professionals. If youre interested in an overall amazing massage experience, I highly recommend you visit Eden and have George or one of his terrific colleagues give you the Eden experience. You wont be disappointed!
Peace and relaxing atmosphere. Best massage I’ve ever had. George was personable and provided a great experience.
The massage was a birthday gift for my daughters birthday+ she is 6 months into her pregnancy.She had an hour and a half massage with Allie Stewart and my daughter said Allie Stewart was absolutely wonderful with the right amount of pressure given in the right places, really relaxing and really focused on problem areas especially those associated with pregnancy.My daughter would like to return and maybe Ill have to self indulge 💃 Highly recommend
My shoulders are so happy after visiting Laura! Shoulders needed some attention after a move and I checked out Eden based on a referral. Scheduling and intake were easy and convenient. My appointment started on time and Laura really put some elbow grease into my deep tissue massage. Looking forward to coming back! Edited to add: came back for another deep tissue with Josh Resha and hes the man. I wanted some deep pressure on some knots in my shoulders and neck and I dont think Ill need anyone else going forward!
Very pleased with my experience and the service received so far. Each of the staff Ive interacted with has been professional and extremely friendly. My massage therapist has been exceptional with paying attention to troubled areas and providing relief. He has been a great help even with just 2 visits down. I would highly recommend Eden Therapy and Massage to anyone interested. The atmosphere is wonderfully relaxing.
Allie is AMAZING!! Ive been coming here for almost two years and today I tried the hot bamboo massage for the first time and it was the best massage Ive ever had. I have horrible knots in my shoulders and this session helped me immensely, plus the store is always clean and relaxing. They also dont have any type of membership to pressure you into. Thank you so much Allie & Eden staff for years of relief!
The relaxing atmosphere, professional staff and knowledgeable therapists all led to a worthwhile experience. George did an amazing job! He took the time before hand to understand my massage needs and focused on addressing problem areas to give me better range of motion and less pain day to day. I highly recommend Eden Therapy and Massage. You will not be disappointed!
Eden has excellent service, it is a unique experience, the spaces are suitable for you to relax,
I was new to the area and looking for a good spa, a friend highly recommended Eden Therapy and Massage. After reading several positive reviews I decided to check them out and I was very pleased. The atmosphere is calm and relaxing with a great aroma. The staff is very welcoming and polite, they were also able to accommodate with my hectic schedule. I had George, he was able to focus on all the areas that needed extra attention. He asked how the pressure was and adjusted to my preference. I usually hold all my stress in my shoulders and George was able to relieve the pain and left me feeling completely relaxed. I would highly recommend Eden Therapy and Massage and will definitely be returning myself.
I made an appointment and there were several slots available. When I arrived, the therapist greeted me on time. The entire place looks very beautiful inside, as it has green colored walls and leaves and plants everywhere.Of course, the smell is very good as well as the peaceful music. The therapist spoke English (her name was Cary) and that made a big difference in my experience. Ill definitely come back soon!
Amazing massage and a great atmosphere! My first time at Eden and it was so wonderful. I’ve tried quite a few places in Charlotte and Eden is my favorite thus far, Ali was fantastic! She listened to where I mentioned my trouble spots and the pressure I wanted/needed. Plus it’s super convenient to where I live! I will definitely be returning, highly recommend Ali!
This spa is amazing! I work a mostly seated job sitting hunched over all the time and it leaves my upper back and neck tight nearly everyday. Booked a session with Renvy Griffith for a deep pressure massage to work out the knots and immediately felt like melted butter at the end of the visit. Would definitely recommend anyone in need of some relief from the daily aches and pains to visit this spa. Again, thank you @ Renvy Griffith
Cant say enough good things about my experience here. I became a repeat customer after one massage with Bethany; she is absolutely amazing! The front desk staff is really nice and welcoming-- I swear my stress levels go down the second I walk in the door. These massages have done wonders for my aches and pains, as well as stress and anxiety.
The atmosphere was excellent and calming. The staff was welcoming and time efficient. I received my first massage at Eden Therapy from George. I have had a lot of back pain in the past which is aggravated by my daily lifestyle. I have yet to find a massage therapist that is able to completely relieve my upper back and neck pain in one visit until my visit with George. I left feeling relaxed and pain free. It was a wonderful experience from the time I walked in until the time I walked out. I will definitely be visiting again and will ask for George every time! I also have recommended Eden to many of my friends already.
I had the best experience at Eden for a late valentines gift! My boyfriend loves Eden and now so do I! I was greeted promptly and warmly by the front desk and Laura S. was attentive to my needs and gave a wonderful massage, I left feeling relaxed and all the tension released from my shoulders. Definitely recommend and will return myself!
John is the absolute best!! If youre looking for a great deep tissue massage and somebody who listens to what you need, book him ASAP. Hes been such a big help these past few months!
I went to Eden using a gift certificate for the first time and had George as my massage therapist. It was such a great experience, and he listened to all of my needs, as I was struggling with serious shoulder, neck and back pain after driving several hours on road trips. I felt so much relief after my massage! I will definitely be going back! From the courteous staff, to the after- massage water, no detail is over looked here!
Ive gotten two prenatal massages here and they have been incredible, Bethany is a miracle worker! Husband got a swedish massage and really enjoyed it as well. Very cute and comfortable inside, staff is very friendly.
Awesome experience, very talented staff. Joanna is excellent, knowledgeable, professional
Lauren was absolutely wonderful she helped with my shoulders I had so many knots in my back she is an amazing therapist I will definitely book with her again I highly recommend her to anyone . Thank you
Such a great experience. My husband and I went in for couples massages this morning. Bethany and Carrie were awesome. They were super attentive and both my husband and I agreed that the massages were amazing. 10/10, will definitely be back.
Always been a wonderful experience - Ive had both men and women message therapists!
My boyfriend scheduled us a massage for V-day. It was cancelled the SAME DAY hours before, so we rescheduled for a few weeks later. It was AGAIN cancelled the same day. We missed out on multiple weekend plans due to expecting to get a massage. When we asked to speak to a manager in regards to some sort of discount due to the inconvenience, no one reached out to us. Really disappointed in the lack of regard for the time of others and lack of customer service. Our Valentine’s Day plans were messed up, our rescheduled massage never happened, and we were not even given the respect of a phone call. 😕
Allie will always be my go-to masseuse. Her speciality is to find those tight muscle knots & getting rid of them. I always walk in sore and feeling defeated and after she works her magic, I come out light as a feather and with so much relief. The first time I came to her, my neck was so tight, I had no movement and was in so much pain. After just 30 minutes, I had full movement again. I actually cried in the car because the discomfort I had for days was finally gone. I have never found a masseuse like her.George, the owner, is so professional and definitely created such a relaxing and tranquil salon. From the scent of the rooms to the custom water bottles offered, you just know you’re in the right place to have some pamper time. He is also a great masseuse himself and hires only the best. You have my loyalty.
What a perfect way to end a week! My husband and I kicked off the weekend right with a couples massage. We left feeling incredible! If you are in need of a relaxing massage that still works your problem areas, I highly recommend Emily!
I was very impressed with my massage by George and I highly recommend him! Being in the spa industry myself, Ive frequented a lot of spas all over the country and experienced many different techniques and modalities. However, George was very in-tune to my bodys individual needs and was able to put me in a deep state of relaxation...which is usually hard to achieve. I was also impressed with their retail offerings and even picked up a few Christmas gifts while there!
Richard OKeefe is hands down the best. I have been searching for a Massage Therapist for years now to go on monthly routine. He takes the time to know the person as well as their body/needs. He is very professional, knowledgeable, and just an overall nice person. I will definitely be returning to him on a monthly/regular basis. I cant wait for my next visit in a few weeks.
My visits to Eden Therapy and Massage have been absolutely wonderful.After each visit I leave relaxed and feeling great. This is due to the friendly and professional staff as well as the modern, clean and relaxing facility. The hours of operation work very well with my busy schedule and the prices are affordable.I look forward to seeing George again soon!
Emily was great, amazing environment overall!
Ive been to Eden twice now and have been very satisfied. The first time there was some scheduling errors that left me coming on a snow day where the office was closed. However I was not told their office would be closed and they said theyd let me know. They didnt so I showed up. After calling the next day with my grievance, the manager worked with me to get a new appointment with extra service with no charge. They handled it very well and I left feeling great. So Ive recently returned for a second massage and it was phenomenal. I highly recommend!
This was my first experience having a massage and I have to say it was AWESOME!!! I was very nervous before I walked into Eden, because I did not know what to expect. After walking through the front door all of my nerves were calmed. George welcomed me with a warm friendly smile and made me feel right at home. He worked magic on my extremely knotted shoulders and back. The environment was very relaxing and peaceful. I will definitely go back to Eden Therapy and Massage and ask for George. I will also refer friends and family. I’M HOOKED and can’t wait until my next massage!!
I am new to Charlotte and was nervous about going to a new therapist. Eden Therapy & Massage is wonderful. It has a great atmosphere as soon as you walk in. George made the whole experience very comfortable and my massage was amazing. I left feeling so relaxed and rejuvenated. I will definitely be back.
Eden is fantastic! They are really taking the times serious and everything was clean and sanitized. George did my massage and he was great and made me feel very comfortable when he greeted me in his mask. I highly recommend them to everyone.
Laura at Eden Therapy & Massage is amazing! She gives a phenomenal massage! In addition, if Im having a hard time and do not want to talk, she respects this and lets me just simply relax and enjoy! She has taken care of me so many times and every time I leave her sessions I feel so relaxed and revived!
I had a gift certificate and decided to try out Eden. I have been to lots of places in different areas a few states and can honestly say this massage was the first or second best I have received. The place is tasteful, comfortable and peaceful. I had a massage from Jennifer. She really listened when I explained the areas I had tension in and also stayed away from areas (my face) when I mentioned I didnt like pressure there. I will definitely be making return visits and will buy gift certificates so my friends can get hooked!
As a Valentines surprise, my friend took me to Eden. I was real nervous at first and didnt really know what to expect or what to do since it was my first time getting a professional massage. I had heard a lot of good things about this place prior to going and so I gave it a try. I am so glad I did! Once we got there, the front staff was already waiting for us and were very friendly. They very professional and made me feel comfortable and walked me through the process. The whole experience was new and fresh, my massage therapist did an amazing job. She pointed out all my shoulder and back spots where Ive been expiriencing pain with out me having to tell her. I walked out feeling amazing! I will defiantly be going back! Best Valentine Gift ever :D
George gives a great massage and I always leave feeling really refreshed. Really attentive to detail and thorough, kind and polite. This is a great spa and the atmosphere is fantastic. I cannot recommend George enough. He is a great masseur and provides such relaxing massages.
After my motorcycle accident in december my back had been bothering me on a daily basis, after talking to one of my customers she mention Eden to me.i been working with George who has done a fantastic job getting me back up and running and working ourt with no issues! i enjoy every visit very much the staff is amazing they make one feel at home!!! All the staff is very professional, friendly and very entertaining!!!. I would highly recommend this Eden to anyone if you have never been to a massage place they will set your expectations very high they are not but excellence and quality:)
I recently had a deep tissue massage but was super nervous due to my past experiences, but George was extremely professional and that put me at ease. He seemed very knowledgeable and provided me with relief from the discomfort I had been having in my right arm. I am excited to know I now have a place that not only allows me to feel safe but I can get a great massage thanks to George!
I love coming to Eden. The staff is always so friendly and I know I’ll always get a good massage no matter who my massage therapist is. The smells are amazing and the music they play sends me into a world of relaxation. I recommend Eden to everyone!
Always a great massage. Highly recommend!
After dealing with a ton of back issues a friend recommended I go to Eden and request George. Talking to George over the phone he suggested what would help my back and when to come in. With this being my first massage ever Im truly impressed. Its hard for me to relax and he managed to make me feel comfortable enough to relax. I will come back more often and request George!!By far the best!!
My husband and I got a couples massage here earlier this month after returning from Australia (15 hour flights) and spending a weekend moving. Opted for the deep tissue, and it was definitely worth it. No clue the girls names (oops), but would definitely recommend.One recommendation for the business though: its a couples massage...dial up the romance just a little if you can. This was more of two people getting a massage at the same time.
I really enjoyed my experience I was very relaxed the atmospheres relaxed the staff was very nice and welcoming to me. I also like the fact that with the massage I didn’t feel like they rushed from my shoulders my back to my legs to hurry up and get the massage over with if that makes sense I felt like that with other massage places I’ve been to when I got my massage here the technique was very focused on the spots that needed it and the massage therapist didn’t seem to rush from spot to spot. Very nice job and very relaxing.
Only giving 2 stars because our experience last year was great. Today, however, I had a couples massage scheduled for my mom and I. I got a phone call from the spa this morning saying our appointment would need to be moved or cancelled due to a therapist having a family emergency. I know things happen but this was a gift for my mom for mother’s Day and I live out of town. Also will not get my money back for 7-10 days. The woman on the other end of the phone was not remorseful at all. Very disappointed in this place.
Had a great massage by Kristina. I hope to return, however, finances do not allow right now. They did take precautions against the -19 and offered water as I was checking out. Good front desk service as well.
Eden Therapy and Massage is not only a beautiful, relaxing and welcoming place to be, but the quality of bodywork surpasses most I have experienced. I get massage regularly so I can say that hands-down, this is one of the best massages I have ever had! What an outstanding experience! Thank you, Thank you!Diana M.
Laura has divine hands❗️❗️❗️❗️❗️ Ive been going to her for years & she never disappoints. I told her she needed to teach. In all honesty, its hard for me to go anywhere else.
I’ve been going to Eden Therapy & Massage for about a year and I can say it’s the best place I’ve found for a massage in Charlotte. Every one of the therapists I’ve seen there have been highly skilled and professional. It’s a very relaxing zen atmosphere and reasonably priced so I can go to have my knots worked out more often. Love love love that my back and shoulders are no longer aching!!!
Eden is hands down, the best place in Charlotte for a massage. I have tried multiple places, including expensive spas, with bad customer service and an over all bad experience. Eden has a relaxing atmosphere, friendly staff, and the best massage therapists. I will never go anywhere else. I would highly recommend!
My husband and I had the couples massages as a pre-birthday gift for him. We truly felt like Adam and Eve, unashamed in the garden! What a pleasant and relaxing experience. We will be back!
My girlfriends shoulders and mine felt stiff after we left here.. We decided to go somewhere else after. This place was 200$ for a couples message that made us feel worse. Its a nice atmosphere, message felt more sensual than quality, The masseuse hands were shaking as they pressed into my back and still it was a light message. May be a one off thing but i will not spend another $200+ here after my first experience to find out. Most of these reviews are old and only talk of basically one person. . Cheaper places do a better job. (Edit: Capitalization)
I really dont have time to write a review as i am pregnant and often so tired and sleepy. But i wanted to take time to share my wonderful time at Eden Therapy and how Laura Sanders was GOD SENT. I went for a prenatal massage, for the past week i have been suffering a severe sciatica nerve pain and was unable to sleep and walk. When i walked into Eden Therapy, literally limping. I had one hour prenatal session with Laura Sanders, omggg she is so good at what she does. Not only is my pain gone, i felt rejuvenated and light. Thank you so much Laura, I will come back for more prenatal messages and only request YOU. You are awesome, it was lovely chatting with you and i will see you next month.Cheers,Ammal
Unfortunately I have to rate this place as a 1 star. I booked my appointment a week ago to enjoy a relaxing Swedish massage for my birthday. I took off work early to make sure I made my appointment on time when I received a call 30 minutes prior telling me that I had to reschedule. I was so disappointed that they couldnt find another person to take care of me. This has really left me with a bad impression on this place .I thought because of the prior reviews which were great that I would really love this place. Sorry to say that I wont be back
Awesome experience! Definitely recommend!
Eden Therapy is, without a doubt, the best place to get a massage! The therapists there do an excellent job helping me relax. I tend to have tension in my shoulders and neck. The message therapists at Eden tailor the massage to my needs and always make sure that Im comfortable. I recommend Eden Therapy and Massage to all my friends in Charlotte.
I was surprised at how disappointing my service was because most other people had a good experience. I had a prenatal massage and the table was so uncomfortable I was fidgeting around the entire time. I was surprised there was no tranquillity room or anything to wait. You just awkwardly wait while the guy at the computer was on his phone. The massage part was weak. I felt like she just rubbed my back how someone does when they are lazy. I asked for more pressure and nothing changed and same happened when she went to the legs and feet. I was so disappointed because my body is sore and was looking forward to going. I will not be returning.
The massage was amazing. My boyfriend got me a massage for Valentines Day. The front desk messed up our payment which made us pay twice.. he paid over the phone prior but I was told his card was invaild so I had to pay....but the entire time, it was already paid for. Now I’m waiting 5-7 days for a refund
Referred by a friend I love this place it is a nice environment and everybody there is friendly and professional. I have sciatic nerve issues with pain and discomfort and George is great with therapy and trouble areas. I highly recommend if looking for a regular masseuse 😁
Allie was wonderful! She found my perfect level of firmness quickly and found every single one of my knots, including the deep ones. Thank goodness for excellent masseuses! She is amazing.
LOVE Libby! I have been having so much back pain and discomfort from knots on top of knots. She did such a great job really finding the problems and working them out that I immediately ran out and booked appointment number two. My shoulders are finally not resting by my ears and I can sit up straight!
If you’re looking for an amazing massage experience in Charlotte you must go to Eden Therapy and Massage. From the moment I walked in I was immediately put into a state of relaxation. Eden Therapy and Massage works hard to insure that you will experience relaxation and stress release by working on all five senses of the body. As I walked in, a pleasant aroma was the first thing I noticed; nothing overpowering but definitely designed to relax you. Soothing music plays in the lobby as well as the massage room to take you away from any negative or stressful thoughts you may have running through your mind. The décor is very soft and pleasing to the eye with lots of plants and nature tones. The walls are painted a pleasant green meant for relief and rejuvenation of the mind, body, and spirit.But what really makes Eden Therapy and Massage a must for any massage experience is the staff. They are friendly and professional and all of the therapists and staff exude a warm and calming presence. I was greeted with smiles and a welcoming air and invited to relax as they prepared the massage room. The room was very pleasing, again with the wondrous smells and relaxing music. The massage table and blankets were very soft and to my delight they have a heating pad installed in the massage table which I absolutely loved because I get cold so easily! My therapist was simply amazing. He was calm and professional and very attentive to my needs and what I wanted to get out of the massage experience. Afterwards, I felt so relaxed I could have fallen asleep right then and there.The therapists here also do a wonderful job of keeping to a timed schedule but without making you feel rushed or “just another client”. The therapists are very respectful and attentive. I feel as though everyone here genuinely cares for each individual who walks through the door. If you’re looking for an amazing massage and relaxation therapy then look no further than Eden Therapy and Massage, they are the best that Charlotte has to offer!
John was great for a 90 minute deep tissue. Will definitely be a repeat customer !
Great massage yesterday from Renvy. She is strong and intuitive when working on my back shoulders and neck.
Great Atmosphere! Amazing massage! Im nine months pregnant and was able to use the pregnancy massage bed. It was great! Sarah did an amazing job. I will definitely be going back after baby!!
The staff here are so friendly. While waiting for my massage therapist, I spoke with the receptionist, who was cordial and friendly. The full body massage I got was amazing and the massage therapist knew exactly where to focus and what my body needed.
My husband and I went for a couples massage during our Anniversary weekend trip to Charlotte. It was a lovely experience! Friendly staff, pleasant atmosphere and we left completely relaxed.
I had sciatica issues for years and George fixed me in 1 hour. He is very attentive and talented. The spa is beautiful and peaceful, highly recommended.
Went to eden about two months ago for a massage and although I have nothing to compare it to because Ive never had a massage before, I would highly recommend this place. The place was clean, the staff was friendly, the music inside the room amazing and very relaxing and my masseuse George was fantastic as well.
My husband and I are looking forward to our Valentines day tradition of going to Eden for our couples massage. This will be our 3rd year returning to Eden, we have tried other establiments in the past but none have compared to Eden. Which is why we were so happy to return. We always leave relaxed and rejuvenated.
This is the only place I will go for a massage! I am sure everyone here is great, but my go to is Kristina! She’s super sweet and always addresses the needs of her clients. She truly cares about her clients and I highly recommend her!
Taylor is so awesome!!! My lower back has been plagued with pain since a softball injury this past summer. My doc put me on muscle relaxers for awhile but it never got completely better. It started hurting again so badly this past week that I finally took a friends recommendation and booked a sports/deep tissue massage here. Ive had one massage before in my life and wasnt impressed.... it was gentle and relaxing, but ineffective at relieving my muscle pain and tension. I told Taylor this and before he got into the massage, he gave me varying pressures so I could show him Exactly what I needed from him.... then, he went to work. :) It was amazing. I needed a LOT of pressure, and he didnt disappoint. I told him the places that hurt, and he found the root causes, and worked them til they gave up the fight. He mixed the hard work with soft relaxing techniques, too, so that even though it was the best of both worlds. By the end, my neck and hips were completely relieved. I was a little disappointed because my back still hurt some, but I figured my tight body needed more work than there was time for. But.... low and behold, the next day when I woke up, my back was *completely* pain free, for the first time in months. That boy knew what he was doing!!! When I left I didnt think he had given my lower back enough attention, though he absolutely would have spent more time there had I asked. I was wrong..... he must have some incredible understanding of how muscles, etc., in the body affect each other, because he barely touched my lower back directly, and yet he made magic happen then. I was in tears from pain a day ago, and so knotted up that every move I made hurt a little... Now for the first time that I can remember, my body feels like its floating on a cloud. Pain or no pain, Im going to be a regular Edenite from now on. I think Im in love :)
Let me start by saying I did not receive a massage from Eden, so this is not a review of their massages. I am giving one star, because I made an appointment for a couples massage the day before we were leaving out of state for a two week vacation and when we arrived, they said they did not have an appointment for us and they would not be able to help us. I originally called in and made an appointment 1 week earlier, but they said they would not have a male massage therapist for that day, so I rescheduled to the day before we were meant to leave on our vacation. I spoke with Matt at the counter the day we were turned away and he said if we came back later he would make it worth our time and inconvenience. I received a voice mail today saying they would knock off a whopping 10$ for our inconvenience, wasted time and disappointment. Needless to say, I will not be taking them up on that amazing offer. If your gonna go to this place, I suggest triple checking they have you in the system and they have the right people available to help you.
Sharon was incredible! She had perfect pressure and was very kind and communicative throughout. Would highly recommend!
This feedback is not about the quality of the massage, they try to reschedule the appointment twice, plus they said will do a tissue massage and hot stone for $110 for 90 min (you will have to wait until our owner comes) those kind of stories for kids, also they said that didnt charge my account, after receiving the statement I had a charge for $110 even if we canceled the appointment because of dont care about customer called them and lady told e that will talk to the owner and will call me back---never did. I had to open a charge back to get my money back. Run away and check your statement for any charges...Bad experience!!!
Highly recommend going here for a prenatal massage! The accommodations are great. I had George who was fantastic and a master at pinpointing and alleviating my back pain.
My favorite massage spa in Charlotte! George is the best. He listens to you and addresses your problem areas. I would highly recommend! You will leave feeling relaxed and refreshed.
This place is amazing! This was my second professional massage and my massage therapist was able to listen to my body as she massaged me and adjust to the areas that needed it the most. She even told me how I should sleep to avoid the catch in my hip that I didnt even tell her about!😃
After spending months, suffering from excruciating lower back pain, I decided to turn to the world-wide web in hopes of finding a place here locally, that would offer me some type of therapeutic relief. At first I thought I would try a chiropractor but after reading several positive reviews on Google about, Edens Therapy and Massage, I decided to try them out first, and now, I could not be happier with the decision that I have made, as after only a few sessions with George, my massage therapist, I am now almost pain free and couldnt be happier. This I presume is because he actually takes the time to listen to me; taking a general interest in learning my body as far as my comforts and discomforts and focusing heavily on my individual problematic areas. He also takes his time to make sure that he provides a quality session that is worth my money instead of rushing through it like I have experienced with others in the past. So, for his expertise and quality of work, I could never be more appreciative of every experience I have encountered at Eden thus far. And I could not imagine going any where else that would offer a greater amount of tranquility, peace, and relaxation than this place brings with every session. So, I highly recommend you set an appointment today, and let George work to change your life the way his services have changed mine.
I would totally recommend this place, had one of the best massages of my life and now I try to make it a regular thing. It has a really calm atmosphere and good decor. Again, I would totally recommend this place!
This was my first professional massage and it was great. I got a Swedish massage from Nicole and she was very good. Highly recommend as the entire experience was awesome and their location is super convenient.
The pregnancy table loved it! The therapist are so nice and welcoming! And I Love the new vegan products. Especially the lavendar room spray, cant get enough of it.
Eden is my very favorite place to get a massage - I have been going to Miriam for over two years - she is incredible - and the owner George is a very nice guy - I love supporting businesses in South End, and if you havent been here, you are definitely missing out!
First time going to Eden for a massage and will definitely be back! Renvy was so friendly and accommodating. ☀️
Amazing massage. Very relaxing
Experience was great! This was my first massage ever! Allie did a great job! Made me feel comfortable during the whole experience.
This place is so inviting to everyone and makes everyone feel extremely comfortable for a first visit. We had the most amazing couples massage and could not have asked for a better experience.
I love this spa! The staff and service is amazing and I always leave feeling relaxed. I highly recommend Eden to everyone. Ive had 3 different therapist and all 3 were fantastic
Bethany was one of the best therapists I’ve ever had. Highly recommend and will be back as often as possible.
I had my first massage ever with George. As awkward as I am, he made sure I felt comfortable. Would definitely recommend them!
Amazing experience. I had Renvy and she was great so sweet definitely recommend a couples massage here.
Shelby did an excellent job of addressing my problem muscles and it was very relaxing. My first couples massage was great!
Booked an hour massage on class pass and the staff didn’t have my appointment on file and admitted to having issues with Class Pass. The company shouldn’t launch their services on new platforms without being ready.
Great experience for me my wife my first massage relaxed my mind, body, and soul I will most def be back. professional staff and great service
This place is amazing. I love going here . i recommend asking for George! He has hands of Gods!. Its like i have a new body after leaving. Highly recommended this place. Staff and facility is top of the line.
It isnt a super spa experience, but it is a great, relaxing place and my session with Sarah was the rejuvenation my body and spirit really needed! Thank you !
Beautiful these women in here, especially shelby were blessed by the lord. Felt like I was being caressed by lord himself. Definitely coming back 5 star all the way
Me and my husband went and got a couples massage and it was the best massage ever the people were very friendly and nice the music was calming and relaxing I would so recommend this place to anyone who is looking for an awesome massage place this place is amazing.the customer service was amazing
Love the ambiance and front staff is always courteous. Richard gives amazing massages!
So relaxing! George is the sweetest and does a great job making you feel comfortable! Definitely recommended!!
This place is awsome the ladies are great nice welcoming great message cant wait to come again i feel so much better walking out then what i walked in there thanks alot for making this happen especialy for a valentine gift!
Laura was wonderful. Highly recommend
Both George and Richard are amazing massage therapists and I always have a great experience there!
Great experience with George! He’s very professional and did a great job making sure I was relaxed. Highly recommend!
The best massage that I have had in some time. Nicole was great!!!!!!!!!! A must do on my next trip.
I always enjoy going for my massage appointments the staff are nice and the Laura my therapist is excellent
Love this place. I go every three weeks and have never had an issue with scheduling. Clean, relaxing environment and friendly staff.
Exceptional massage! Always personalized and therapeutic.
Very nice atmosphere! The masseuse was very attentive and worked diligently to release my tension
Amazing, George gave me the best massage Ive ever had. Highly recommend.
This was a very nice place to go. The accommoded me for being in a wheelchair. Was very understanding and professional. Good conversation and very relaxing.
Excellent service!
Friendly, professional staff. Relaxing, clean environment. Always a fantastic massage.
Best place to get a massage after a long stressful week at work. Great relaxing atmosphere.
Eden is a great place for a massage. Safe and clean environment.
Emily is amazing!
Great massage. Heather was awesome. Will be back.
Affordable, good service.
Amazing massage. The lofi beats and ambience added to the experience.
Great massage from Victoria, already booked in for my next one
AMAZING- best experience I have ever had - thank you!
Great staff and nice environment for a great massage!
Sharon Easton is great!! I highly recommend.
Massage was AMAZING! I didnt want it to end!
Great experience. Highly recommend!
Love Eden Therapy. Ms. Brown is amazing!
FRIENDLY STAFF
Very nice atmosphere and pleasant staff.
Booking was quick and easy.
Awesome service, will be back soon!
Very professional the staff is amazing highly recommended
They always do a great job.
Consistently the best massage in Charlotte
I didnt feel comfortable
Great place highly recommend !!!!
Wife says its the best
Always a great experience!
Great!
Best massage in Charlotte
Wonderful experience!
Professional service.
Best Massage Ever
Incredible!
Love the service!! Especially this girl named daniella, she’s has such a great spirit and she’s very helpful!!
I love this place, I got a great massage!!Shoutout to my girl Daniella, she’s amazing her positive energy is very contagious and meeting and talking to her truly sets your mood up for the lovely massage.
This place is amazing. The customer service was great as well. The best massage ever. Definitely coming back and recommending all my friends.
Yoooooooooooo