High Life Smoke Shop North Tryon

9605 N Tryon St C, Charlotte, NC 28262, United States
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High Life Smoke Shop North Tryon
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So
Review №1

This is a small, but very cool shop. lots of glass selections as well as great customer service. the employee whose name is layla helped me and my boyfriend pick out the cutest hand painted heart glass and was so patient with us the whole time. she was the best to talk to throughout this experience. 10/10!!

I
Review №2

I started coming to this location almost 2 months now and from the start I’ve always been embraced with love from all employees especially Tati, Shane and Kj. They’re normally the ones I see most and each on of them help me with knowledge on what products are best. More importantly, they’ve managed to treat me as a person and not just a customer. Tati was one of the first to greet me and help me with my needs, She’s always working hard and show so much kindness and gratitude. Shane as Kj are AWESOME; both guys are always embracive and very effective with making sure my needs and even the customers that show when I come in they are quick and always balance to not just treat us as customers but human beings. These three employees are the true LIFE in “High life”

Mo
Review №3

Such friendly staff. They made sure to take care of me. I really enjoyed my experience here and I will be back!!!

As
Review №4

Dude had the worst attitude ever . Asked him questions he basically ignored I spent $50 if you don’t want to be at work CLOCK OUT don’t be rude to Spending customers PERIOD this was Saturday .

Ke
Review №5

I had an incredible experience here! The team was incredible and I also found exactly what I needed! Great times all around!

Jo
Review №6

Great service love the employees working at this location always a smiling face!

Ka
Review №7

Love this place! Lailah is the bestest!! always come back and ask for her!

fe
Review №8

Caridad was very nice and very informative which was helpful since i had no idea what i wanted coming in

Em
Review №9

I have had a great experience every time I come here. The person who helped me, Bella, was very understanding and patient with me ask I asked questions about different products. She was able to explain everything to me is simple terms for me to understand. Definitely a place Im coming back too :)

Sh
Review №10

Place is garbage. Made 4 trips here to to get the third Vape box and they all broke within a week. Was told I had to have original box. So i made another trip with box and another guy tells me no returms!! If youre gonna run a buisness and back your products then do just that. That must explain why they shut the website down. Lol.....Shop eleswhere if you want to feel safe about your purchase.

Co
Review №11

This was my first time in this shop, Anna and Bella were so amazing and helpful to me! They made me feel comfortable and welcomed as soon as I came in. Anna in particular was genuine in the way she spent her time asking questions to better recommend something for me. I had a great experience and I hope these girlies manager and/or boss will see this and recognize their amazing efforts!

Jo
Review №12

Shelby and Cari were great and are always super helpful

Jo
Review №13

High Life is awesome! Great people, fun products, and chill vibe!

li
Review №14

KJ was so helpful and awesome my favorite shop in Charlotte

Ci
Review №15

I called last night right before 7 PM and the young lady that answered the phone had a bad attitude had no knowledge of vapes Hoyles or juices and would not even get up off a stool to go look for what I asked for now when I pass by, I seen what I needed in the window so she obviously just wanted to stay on her phone, which she was on when I passed And not do her job people like this need to be fired immediately! Y’all lost business I went to Buddha bazaar instead no other highlife treats me that way get rid of that girl she is no good !!!!

ma
Review №16

Sorry to say just the vibe and way these 2 lady’s carry themselves mainly Betty older lady , every time I ask to look at something she act slow and not want us to look at it I understand if that was protocol ,,but I seen others do same just her tone and vibe was way better ,only when they had to serve us I don’t want say they or store are bias to other nationalities and I’m not using as a trying get sone kind of favor ,,,but we are customers and I was looking for a gifts was gonna spend good amount but I just ended up buy a bag of tobacco to assure them we came to shop but even that was difficult crazy dark racist vibes , hope owner is a lot better but if they related I understand I don’t have problems going elsewhere but please if you want leadership a better vibe someone that will make it happen then these 2 are not ,it was a very bias couple team of a younger lady and a older lady working that shift ,,the owner need to dig deep find a spark plug type persons young hungry to learn and help build this place .

Ni
Review №17

Ms betty and anna helped a lot for my purchase! i’ll def double back as soon as i run out of product. i loved the laidback and chill perception of anna and ms bettie’s sweetness is top tier. love them both, thank you and god bless!

Gw
Review №18

Experience was great!! Loved the selection of merchandise. Was helped by Meredith. She was so easy to talk with and very knowledgeable. She helped my husband and I and was very patient with us as I tried to make up my mind on what product I wanted. Also, loved the fact that my dog was welcomed there too. This store was way better than the one on Central. The girl that works at the Central store was very rude. She made me feel as if she had something better to do than talk with me. Never will I visit the one on Central again!!!

Vi
Review №19

Nice place to get your gummies from. I been here twice and ladies at the shop were super nice and helpful with what I was looking for. I will say to stay away from the Mike Tyson Bites. Did not do anything for me,but boyyy the shroom gummies were amazing! You have to stop by and grab those. I bought two packs when I was there.

Br
Review №20

Shelby was amazing!! Great service

er
Review №21

They held some sought after merchandise and told me when to call back for maybe when more would be out the next day. Very nice and chill but still cautious with Corona. Really liked the chick that helped me both on the phone and then about 20 minutes later in the store!

Ra
Review №22

I went there yesterday and was helped by Tattiana 10/10 will return soon

St
Review №23

We were visitors from out of town and we stopped in to pick up a couple of things from the store and we were absolutely blown away. The staff is super friendly and knowledgeable and they took the time to really make sure that we were taken care of. We definitely recommend shopping here and giving them all of your money lol. We would make that hour and a half drive to purchase from this store anytime. Keep up the great work!!!!

Is
Review №24

They helped me here and the staff are friendly and excellent. Lots to choose from clean and welcoming

Ka
Review №25

The best smoke shop I’ve been to. Cool people super chill. Tori was such a big help love it here!

Ma
Review №26

Work vs pay wise this was not the best experience (which was verbalized multiple times) but the many great customers and coworkers I was able to meet during this job was what made it worth. 90% of us have left the store for the new year and Don’t regret our decision at all. Sad to see the recent review before mine saying we weren’t doing our jobs when most of the recent reviews and verbal responses/feedbacks as well as sales tell otherwise. I have alot of the customers from the smoke shop coming to my new job telling me how much they miss us, which is weird to say for people who don’t do their job. But aside from that, the store is currently under a new direct manager and I see nothing but good happening here in the future under her.

Je
Review №27

Cole is an amazing employee. He is a straight shooter that only recommends what’s best for you not what sells. The whole experience was excellent, and he made sure my device worked in every function before letting me pay for it. Optimal retail experience they get my business whenever I’m in town!

Ki
Review №28

Make sure you do your research before purchasing electronic items. Purchased a setup which I was told was for dry flower which in turn turned out to be for concentrate. Item was on sale for 29 bucks. The display case was labeled as it being able to be used with both but after done online research it says the device cannot be used for dry flower.

Am
Review №29

We love this High Life. We have been going here for the last 3 years. Everyone has always been knowledgeable friendly and always gives great customer service. We went in today and Peyton greeted us as soon as we walked in, helped us with our order without hesitation and made sure we had everything we needed. We went all the way here from the other side of town because we always have a great experience even though other vape shops are closer. Thank you Peyton!

Ry
Review №30

Great staff! Knowledgeable company, and I would love to see Taylors smile on a date...And I cant forget my peeps Mmmaaaaaccchhhhoooo. Always there to help out and get a laugh out of the room. Great place to be.

Ju
Review №31

Just left this store and when I say I love the customer service here! I even stayed for a couple minutes and talked with Bella and she’s hilarious! Thanks again boo!

La
Review №32

Love the staff! They are so helpful in explains products. Anna served me twice today and was polite and helpful.

Sa
Review №33

Best shop ever. bella helped me get everything i needed. the employees there are all so nice and friendly!

De
Review №34

Easily one of the best shops around in terms of selection and customer service! Meredith, Ethan, and Donna are all very knowledgeable and will provide great recommendations based on your needs.As a satisfied customer, I will be returning to this shop specifically because of the incredible experience. Thanks again, guys!

My
Review №35

Grace was more than helpful when I came in the store with inquiries. She was very knowledgeable about products. Not only that, she was the only associate in the store and as volume increased she helped everyone without missing a beat to my needs. She helped me through the entire process

Br
Review №36

Just found out half the staff is gone. Best decision they ever made. 90% of the time I came in there none of them are doing their job or they were outside smoking. it took 20 minutes to get a simple item. Maybe theyll finally get competent employees that can do the job 🙏

A.
Review №37

Asked for a fruity flavor. Was told a flavor was lemonade. Purchased it. Stepped out of the store 3 feet and released she handed me a menthol/iced. Walked right back in and was told “no returns” don’t shop here they mess up and make you pay for it.

Al
Review №38

This store’s selection is okay at best. Not much variety. I’m not sure if all of the employees are like this but the guy I talked to was very uneasy. At first, I only had a couple simple questions which seemed to be no problem. Upon asking about the prices of several different pieces he began to become noticeably irritated. I started to feel Iike I was asking him to do too much but then realized I work 60 hours a week and never bat an eye. This may be a personal perspective but I came to the conclusion that this location hires a bunch of lazy stoners who are only mildly knowledgeable of their limited inventory. Displeased and dissatisfied. If you are looking to find a GOOD piece don’t go to this shop. Nothing here but closed minded potheads who have poor social skills.

Mr
Review №39

I walked in needing help. They rescued me and provided me steps chill..or a beginner hookah purchaser. I felt supported and they were beyond knowledgeable. I will purchase all future hookah needs from this spot right here! I love my hookah already. Great choice overall!!

Wa
Review №40

Went after work to grab some stuff and all the staff were knowledgeable and friendly. Its hard to find a great customer service nowadays. I will be definitely coming back again👏

Ja
Review №41

Lailah was great helping me choose the right product!

Ro
Review №42

If I could give a 0 star I would. Just came here to a retail store and before I was greeted as a customer, I get yelled at from across the store to get out without a mask. I asked Anthony, the clerk, if he always tells as customers before he greets them. Then after I went out to get my mask (which I forgot because I was riding my bicycle), I come and ask to purchase something and they had 7 left. I asked to take them and he said he cannot, he has to keep stock. Does that make any sense for a store that depends on sales to not sell their stick to a customer willing to buy it all? I was trying to support local business but with the nasty atmosphere, I will take my future purchases online. Good luck surviving the economic crisis with this type of customer service.

Mi
Review №43

Jules, Abby, Lekia, Jade, Caytlin, Woo and Kahli are all great! Best High Life in the Charlotte area! They are all very helpful, kind and the store looks great! Highly recommend this location for all your smoking needs!

St
Review №44

I went to this location and the university plaza store. This location gave me the wrong pods I needed after telling them the ones I needed multiple times cause he kept asking. Walked back inside to find out they won’t give me the correct one. Telling me I need to pay for another one instead of nicely exchanging it because they screwed up. I don’t recommend this place cause they don’t take responsibility for their actions.

En
Review №45

First time buying anything from a smoke shop. Demya was very helpful because I had a lot of questions about the CBD being that I needed something for pain. She was knowledgeable and patient, will definitely be back once Im finished my products.

St
Review №46

I just had a 1st & worse experience with them. I purchased 2 bang puff that was suppose to be 2000 puffs , took 4 puffs & it went out. All I wanted was a exchange , they wouldn’t do that‼️The sales guy said they was good, but then the young lady said she would of never advised those 🤷🏽‍♀️

S
Review №47

Alex is amazing even when it is busy! She helps me right away every time I go in and always knows her stuff (: She could run this store on her own

Se
Review №48

Stopped in 5 min before close, staff didnt mind at all, guy took his time showing me everything and answering all my questions. Got exactly what I was looking for. same professionalism I find in our shops in South Florida which I greatly appreciate.Will definately be back next time Im in town.

Ti
Review №49

Very great experience at this store. All the staff who were working helped me tn rough my whole process there. I was shopping for some different Juul pod flavors and since there are so many I was stuck and didnt know which to choose. They gave me their honest opinions on all the flavors and it took quite a long time and they did not for a second get annoyed or have a bad attitude in anyway which i appreciated a lot since sometimes some people can get frustrated at the amount of time it takes me to simply choose a flavor. So I really did appreciate all of them their. Even while checking out sometimes my ID doesnt scan bc it is a bit bent through the barcode part, they were extremely patient with me and made my whole experience just a lot less stressful for me and I liked that a lot. Though I didnt catch there names the women and mens there were just amazing helping me shop and I will 100% go back there every time I need more pods! Definitely 5 stars if I could give more I would ! -Tiffany

Mi
Review №50

Everyone in this store is amazing. I get kratom and they are very knowledgeable about all the different types. Grace is so amazing. They are my number one choice to go to. They have a huge variety of vapes and oils as well at very reasonable prices.

Jo
Review №51

This Is A well-stocked High Life but you either get very good service or you get ignored one or the other. If you dont know exactly what you want expect to get treated like you are bothering the staff. If there are more than one or two people in the store expect to get rushed. if you know exactly what you want and you are looking for something specific that they carry you can go in tell them exactly what you want check it out and leave and youll be fine otherwise plan on a hit-or-miss experience.

Er
Review №52

Train your employees! On several different occasions your employees showed that they don’t know what they’re selling. It is apparent that the company isn’t worried about the overall experience. Decent selection is about the only good thing I could say about this location. You just have to be sure you know exactly what you need, because asking them for help is not an option!

Di
Review №53

Matt was super helpful as I was trying to sort through all the brands of all sorts of stuff that they have here. I ended up finding exactly what I needed and even got 10% off from my purchase. Highly recommend this place.

Ta
Review №54

Always receive great service from Taylor, she always gives a warm welcome into the store. Great personality all around. Love the store!!

ti
Review №55

I bought some kratom that was stale and smelled like it had gone bad. I should have been suspicious because it was the only strain from that brand that was on sale. I tried to get a refund but the employees were less than helpful and told me they only give refunds if there is something wrong with a product. My fiance then spoke to Grace to try and fix the situation and she was extremely condescending and rude. I understand the policy on opened product, but if the product has gone bad and it is still on the shelf it shouldnt be sold in the first place. Grace refused to give us the contact information of the district manager. I would like the owners information because this is just unacceptable. I have never tried such bad stale kratom in my life. The right thing to do is give a refund.

Eb
Review №56

Came and waited 10 minutes for the gentlemen to check in his order and assist me. He convinced me that a specific product is the best so I purchased it. I spent 30.00 bucks, then walked to the car to see if it would work on my cartridge, it didn’t work so I walked right back in to let him know. Never left the parking lot never even moved my car. Get inside the store thinking maybe he will let me change it . He then says, “We can’t exchange it, are manager changed the policy”. I let him know I will never use it, I’ll take something cheaper, he says” I can’t my manager won’t allow it”. I say well let me speak with the manager, he says,” our manager got into trouble so he was deported, he treats up like peasants”. Then he insist on me spending another 20.00 bucks on something else. I come here all the time I told him. He then says, “sale it to a friend, I can switch it with a different color pen”. It’s crazy that he literally has just pulled the product off the truck and because I walked out the door I couldn’t exchange it. Why would I switch out the same pen that does not work. It’s a shame....

Ju
Review №57

Meredith was so kind and helpful! Such a sweet lady, answered all my questions, offered great advice, and was such a pleasure to meet. Thanks, other google reviewers, for recommending this place. Will return for sure !!!

Ho
Review №58

This place is a joke. Bought a kilo of kratom from them and we opened it once we got home. It smelled rotten and was discolored. We figured maybe it was just a different strain, so we tried it and both got sick. Made several attempts to contact them for a refund and were met with rude and completely unprofessional customer service. Grace, the store manager, interrupted me several times to repeat their no refund policy and offered us a 10% discount. Why would we buy more garbage??? AVOID THIS PLACE AT ALL COSTS!!!!!!

Fo
Review №59

Anna helps every time Im in the store. Stellar service and stellar help. Knowledgeable and approachable and kind. Thank you

Am
Review №60

Bella took great care of us and hooked my husband and me up with some nice glass and a helpful suggestion for cleaner for concentrates. Thanks Bella!

Ta
Review №61

Natalia had awesome customer service and professional recommendations for my needs! She stayed patient and friendly with me my whole visit. Will be coming back to shop at this particular High Life just cause of this experience. Thanks again!

Jo
Review №62

Cari was very helpful and knowledgeable

Sh
Review №63

I called to see if they had what I needed and they had it waiting for me once I arrived. In and out within 5 minutes. I love thos place and the people who work there even more!!! Customer service at its finest!

T
Review №64

Bought a cbd disposable vape pen. Went home to try it and it didn’t work. Not a single puff. Called and asked to exchange and they said I should have tried it in the store.They said I should have been told to do that by the employee who sold the vape to me. The employee did not. Now I can’t return or exchange because a mistake an employee made. Customers are being punished for employees carelessness. Do not shop here.

Ma
Review №65

Do not shop here. Employees are mislead to high hell on the product they are selling. Spent nearly $100 on new salt nic devices and pods. Only to find out that the pods they sold us were for regular nicotine. All of the pods burnt out within 4 days due to them not being the correct pod. When I called to confront the store about it they told me they only had one pod for the system which I knew was a lie due to having purchased one prior to this incident. Before hyping up a device for being an “Awesome salt nicotine system.” Make sure your company knows what they’re actually selling. ESPECIALLY when you have “No return” policy, and when the employee in the store refuses to test devices and check pods before selling them. This whole experience has literally left a bad taste in my mouth, and an even worse imprint of high life in my mind. Don’t shop here, it’s a waste of time and money.

Ti
Review №66

Came here once; my last stop, from now on. Matt is the man. He never hesitates to spend ample time with you to make sure you get exactly what you’re looking for. Grade-A service.

Ad
Review №67

The guys here are super helpful and nice and the selection is pretty diverse. You can get everything from a five dollar glass piece to a volcano here. Its location makes it hard to park sometimes though, and series theres a line to checkout and youll be waiting for someone to grab something from the case for you.

Ki
Review №68

Bella went above and beyond to help me with my purchase. Definitely will be back again!

Si
Review №69

Youngins dont know & dont care about good customer service at all. They just halfway do their jobs and find other people to blame when they get called out. They were both standing around doing nothing upon entrance and then when it was time to work and the self service machine was down they both blamed somebody else like they couldnt have just done it themselves... Like... Whaaahh? 🤔

Al
Review №70

Trying to get into using CBD so I stopped by. I’ve been here before, everyone who works here is super friendly. But today Michael helped me and he was amazing and very knowledgeable!

Jo
Review №71

Came at 9:58...refused service cause my guess is the two lazy workers wanted to leave and close earlier. Whatever the motive was it isnt an excuse, the hours listed are until 10 PM which is why i specifically came to this location. Ill be taking my business to Highlife University where they truly care about customer satisfaction.

SM
Review №72

Went to go look at vapes and they wouldn’t even let me hold the box to read what I was potentially purchasing because “people steal”

St
Review №73

Decent selection, Ive seen better in other head shops but this ones good. Good location, downtown and close to food and shopping. Awesome sales and prices. Fast and friendly customer service!!

No
Review №74

I bought a brand of kratom they carry and the guy told me it was a great brand. Well it turned out to be complete garbage and they would not give me a refund or let me exchange it. I get kratom works different for everyone but I know garbage kratom when I take it. Its not their fault per say for the bad brand or batch but good customer service would let me get my 99 dollars back. Now I know why that bag was on sale so cheap for a kilo. SMH learned my lesson for sure. I would stay away from kratom pharmacy and be aware if you buy something and it turns out to be awful, they wont help you out with a refund or exchange.

Ka
Review №75

T is the best! Every time I see her she’s so happy and energetic and really knows how to help. Excellent customer service.

P
Review №76

Shelby Haws was amazing.

MO
Review №77

Great selection and awesome customer service. Payton took really good care of me and was very knowledgeable and all the products they had. Thanks guys

Pa
Review №78

Walked in to get a new CBD pen and was greeted by Bailee who was very friendly and knowledgeable to say the least...down to the wattage settings for the various pens they had available. Thanks for all your help!

Ms
Review №79

The blonde lady was very rude.!! She acted as if she didn’t know anything about the product that I asked about. I won’t be back. I work to hard for my monies to spend where I feel unwelcome

Mi
Review №80

OK for starters they have amazing glassware a lot of up-to-date Devices but yet spent $600 cache and refuse to give me a discount or even cut off 20 or 30 cents

Co
Review №81

Good store. They have a good selection of vap supplies, hookah supplies, and many other items that you can find by stopping in or just giving them a quick call. They also have disks for disk golf, and are located in a convienent location right off of North Tryon.

Ch
Review №82

I come here 1-2 times a week and the staff here never fail to be amazing! Always helpful and friendly and knowledgeable! I would recommend this particular High Life to anyone!

Ta
Review №83

I’ve been to a few high life’s and many different smoke shops but this is easily the worst. The customer service in person is alright but over the phone is horrible. If you don’t want to work I’m sure there are many others who have lost jobs and that would love your position during this virus. I felt like I was and unwanted bother as a customer.

Cl
Review №84

Keturah helped me out big time with picking new glass. Loved the energy about her

Ju
Review №85

Good selection of products. Knowledgeable staff. Grant was helpful to find me a new tank for my e-cig mod. Excited to try something more suited for my taste.

Ta
Review №86

Starr was the best associate that has ever. I’ve visited the store on several occasions but never been treated with this customer service! Thanks Starr!!!

Ty
Review №87

Ellen was the most cool laid back person I’ve come across at High life (any location in Charlotte) and I will come back in hopes she there to help!💜 and her nails were perfffect

Me
Review №88

Ellen knows me by name and is always friendly when I come in. She’s knowledgeable about everything in the store and made my shopping experience easier.

Ka
Review №89

Grace was super helpful with my purchase and took the time to show me different items that fit what I needed and helped make the best possible purchase today

ma
Review №90

CONSUMER BEWARE (and read on all the one star reviews)! If you buy any pipe from them and if it s not working or its broke. For example, if its electrical or uses an USB like a vapor. It happen me too!.. They will not exchange or refund money. I mean the same day with reciept! WOW!!! Not Professional man! There are many places in the UNCC area.

Br
Review №91

Very friendly and knowledgeable. The staff answered all of my questions and took the time to show me new products.

Ge
Review №92

First time coming and I got exactly what I needed from my associate Jack & quickly and respectful. It was a dope and easy time I would highly recommend for anybody who would wana go to a local smoke shop!

Ki
Review №93

Bella was great good customer service was easy to find everything I will be back

Li
Review №94

They have very cool stuff and they employees are awesome and helpful! Daniel helped me he was great! 🤗👌🏽👍🏽

An
Review №95

Grant was very knowledgeable in the products he showed and help me pick out the right one for my device.

Br
Review №96

Great location and employees are knowledgeable. They have new products in a case that you can try. Highly Recommended!. - Matthew Jenkins

Jo
Review №97

Fun and friendly staff. I prefer to get all of my vaping supplies from High Life over going to a vape shop, because the employees at High Life on Tryon are always cheerful and ready to help.

Hu
Review №98

Grant took care of us! He hooked us up with a sweet water pipe and ash catch as well as a pretty inexpensive commute cap that works great. Thanks guys!

Ge
Review №99

KJ was extremely helpful

Ch
Review №100

Strictly Medicinal herb smoking accessories and edibles, normal run of the mill smoking apparatuses and rolling papers. If you as well are seeking to live a high life then one must not try to understand the bland nature if only to understand for yourself

Re
Review №101

A great little smoke shop a convenient distance from most things in the University area. Their selection of vapes, accessories, and glassware is good, and you can usually find whatever youre looking for. Prices are competitive with other big vaping retailers, so if youre looking for a good deal on vape gear, check out High Life before you pay too much somewhere else (looking at you, Mad Vapes)

Ev
Review №102

This store is awesome it was a pleasure great customer service from macho and tee was gear well definitely be back

Ga
Review №103

Went here today to get some insence. Awsome customer service! Grant was extremely helpful and knowledgeable. Will definitely be back soon.

Ja
Review №104

Peyton was awesome and very knowledgeable on the products. Would definitely recommend. Great prices and an excellent selection.

Er
Review №105

Good selection, friendly staff, and a quiet atmosphere. I went in looking for a specific style of glass, Matt helped me find the right one for the right price.

Ke
Review №106

I went in there last night and bought a bottle of “The Hype Collection Blue Slushee 3mg” . The bottle was already opened and less than halfway full. They said they can’t do anything. I’m not gonna use the juice due to not knowing what they or whoever did to it. They don’t care and they are selling items without checking the packaging or doing something to it. All in all I will not shop there again.

br
Review №107

Rude staff, the lady cashier was very rough with my glass and basically threw the card reader at me when I was trying to pay. Need some more customer service training here

Ha
Review №108

Went by today and mike helped us out. he was super helpful and nice !

Ma
Review №109

I would give them less if i could. Depending on who you speak to you’ll hear different policies. I would recommend literally any other smoke shop over this one.

Hu
Review №110

Danny and Grace were amazing, first time buyer, excellent information. Felt like I got excellent service and treatment

VS
Review №111

Matt was a great help! He is very knowledgeable and friendly :) made our experience memorable

Ba
Review №112

Buss is awesome. We went to just hang out and look at everything and got a great conversation and a cool piece out of it!

Ja
Review №113

Peyton was awesome. He helped me with my purchase. I recommend this place to anyone in or outside of Charlotte

Ca
Review №114

Almost always quick and easy. Every now and again itll be packed, but not often. Everyone in there is pretty knowledgeable and willing to help out with your selections.

Ch
Review №115

Great selection of nicotine, delta, nitrous products. Anna is knowledgeable and helpful in making recommendations

Me
Review №116

Great staff, Very helpful in store and over the phone. They also have a great selection to choose from.

Al
Review №117

Peyton was so great and helpful in helping me find exactly what I needed will definitely be back!

An
Review №118

Grant is the best associate I have worked with so far. Very frequently and knowledgeable!

Ky
Review №119

This is the coolest high life in the university area.. same guys here always take care of me especially Matt.. if you guys have ANY questions referring to smoke tips.. theses are the guys 🤟🏾✊🏾

En
Review №120

Store manager great helped me out with my issues. Very knowledgeable about products.

Ma
Review №121

Worst customer service! Oh my goodness. Went in looking for a rig and the lady working had an awful attitude. You work in a smoke shop. Lighten up.

Sh
Review №122

Peyton was awesome in helping us find the right product they had exactly what we were looking for .

As
Review №123

Ive spontaneously been coming here for over 5 years now and the staff is always super friendly and knowledgeable! Thanks everyone!

jo
Review №124

Nijee was so helpful and knew his stuff. All the staff was friendly and that goes a long way with me.

Jo
Review №125

Peyton was extremely helpful and knowledgeable. Took time to answer all my questions. Highly recommend

Ka
Review №126

Everyone here is super knowledgeable and helps you pick out exactly what you need! Plus they sell CBD products now! One of the best smoke shops in Charlotte

K
Review №127

Grace was wonderful! Answering all my questions and was extremely accommodating! I highly recommend this store for all your smoking needs!

Mo
Review №128

My favorite smoke shop. Friendly staff. Very helpful and always polite. Matt is pretty awesome.

I
Review №129

Kay was REALLY AWESOME!!!!...AND SHE KNEW THE PRODUCT VERY WELL!!!!

Su
Review №130

Peyton was amazingly helpful & this shop has so much to offer! Great experience!

Ch
Review №131

Great Staff and service. Im able to get what I need and exit everytime I go there. 👍

Fl
Review №132

Ellen is absolutely amazing; Everyone is always so helpful when my husband and I stop by.

Ch
Review №133

Kay was awesome and super patient with me!

to
Review №134

Had a great experience and Matt was a great help and has a lot of knowledge of the products

Ja
Review №135

The staff is very knowledgeable and friendly. Jack was very helpful in choosing products.

An
Review №136

Anna and Betty were really welcoming and helpful!

sh
Review №137

Amazing shop with cool stuffMatt really helped select the best stuff for usCheers

sp
Review №138

Super friendly and knowledgeable staff. This place is great

Al
Review №139

Great experience with salesman Grant. Very informative and knowledgeable about products. Will return!

Eu
Review №140

Definitely will come back for any of my hookah needs. Great customer service especially from Grant.

Da
Review №141

Great store with greater people very friendly workers Peyton and Matt were great

Da
Review №142

Awesome customer service! All of the people are very nice and attentive!

Na
Review №143

Welcoming atmosphere and knowledgeable staff made it so easy to find what we need. Highly recommended!

Ja
Review №144

High quality shop! Very friendly staff. Grant is awesome! 10/10

Jo
Review №145

Was great experience had great help with everythin i needed i would deffently recommend this place

Ta
Review №146

Love this place! They always have what I need and everyones super nice

do
Review №147

They Did a Great job helping me out. Very nice.

Br
Review №148

Great store, knowledgeable staff, wide variety of products.

Ca
Review №149

Awesome people and super informative on everything they sell, Matt and Ellen are great Representatives!

Mu
Review №150

The employee sold me a product that was not as we agreed it was and when I I wanted a refund due to the the product not being what was discribed prior to purchase the manager did not give me the refund and so I will never buy anything form this company EVER again . I was lied to in order to make a sale .

Ro
Review №151

Honestly, Payton & Michael were super helpful. Great store!

Mi
Review №152

Ellen was amazing and helped me find exactly what I was looking for !!! Amazing experience and will be coming back!

Ty
Review №153

Nice selection and staff is friendly. Just more expensive than other stores Ive been to

Bl
Review №154

Cole had a great personality! And was helpful in choosing a nice hookah!

Te
Review №155

Ive been going here for almost 2 years they are great. Best juice prices!

Br
Review №156

Great shop with all of your smoking or vaping needs. Ask for Jack or Grace next time you go in. Very helpful

Al
Review №157

Just bought my first Hookah! Awesome, friendly and very knowledgeable Staff I highly recommend this store Michael is great!!!

Te
Review №158

Nijee did a great job helping me today! We really like shopping here.

Ko
Review №159

This place is AMAZING and the prices so reasonable. Jack was awesome and offered me so much help.

Ch
Review №160

The boys hooked it up, exceptional service by Matt would highly recommend shopping here!

Sh
Review №161

Some have the wrong or shady perception of a smoke shop. I go there to get incense that brings peace and comfort when sipping on hot peach tea with honey!

ke
Review №162

Very nice shop. Daniel is helpful and knows the products he sells!

Ba
Review №163

Keep the Coco Naras coals and Fumari shisha in stock and Ill keep on coming back! Good location and staff

Ro
Review №164

Great place freindly staff Matt helped me hes awesome

Ch
Review №165

Matt & Michael were knowledgeable and super helpful. Definetly recommend!

Se
Review №166

Peyton helped us find the perfect vape we needed and was very polite definitely recommend this store

Ed
Review №167

Fiarras is excellent at helping with whatever you need. Great customer service

La
Review №168

Where I get my kratom questions answered. Anna is always very helpful

S
Review №169

Every kind of water pipe imaginable! Wnjoyed reminiscing on the 70s and our old head shops . Just needed some.CBD gummies, which the carry.

An
Review №170

Matt is very knowledgeable. I will be shopping here in the future for all my needs.

Sh
Review №171

Grace, Jaylen and Peyton were awsome. Very friendly and helpful.

Ja
Review №172

Love the customer service here! And very knowledgeable staff!

Ta
Review №173

Hey! Love this place. Grant is awesome. I shop here all the time.

Er
Review №174

Nice store with good prices and great services, Matt is awesome.

Ra
Review №175

Matt was attentive and very helpful. We will be back for sure. Thanks!

Al
Review №176

The selection is great and all the guys here are super friendly, helpful, and patient

Jo
Review №177

Very nice place love the staff here and they are open till 11pm best in town!!!

Sh
Review №178

Well stocked.Good customer service.Easy access from the RD.Walking distance from the light rail

Za
Review №179

Bella found exactly what I needed. Excellent service

Ja
Review №180

Matt and the staff are very helpful and the the whole store has a Good Vibe.

Gw
Review №181

Great atmosphere. Friendly staff. The place to go for kratom....cheap prices.

Ti
Review №182

Customer service is really good and all around good shop in general.

Cr
Review №183

Daniel was very helpful and provided great customer service. Thanks for all your help Daniel 😀.

Al
Review №184

No doubt customer service from Ana and Bella on point.

Ca
Review №185

Great staff very friendly. Awesome store

Er
Review №186

Grant was very helpful and was the only place open that should say enough very good experience

Br
Review №187

Michael was very helpful and friendly when I entered the store! Thank you

Sh
Review №188

These guys Never Let me Down , Thanks again

Ke
Review №189

The staff were so helpful & knowledgeable

Ma
Review №190

My go to smoke shop, has a pretty good selection and most of the prices are very competitive to online vendors..

La
Review №191

Matt was super helpful and made things really easy!!

Ad
Review №192

Grant was awesome!!! Go see these guys they know whats up and no pressure!!!

br
Review №193

Great experience here with Peyton! I will always come here for anything I need.

DB
Review №194

Jack helped me pick out a great pen. I will be back.

Ak
Review №195

Great shop with good pieces and the only one that stays open later.

Ai
Review №196

Good prices, very helpful. Great glass lots of selection

Is
Review №197

Matt was very helpful n its a nice n neat store

As
Review №198

I love this place! They have exactly what I needed.

Hi
Review №199

Great place, high quality materials and knowledgeable staff

Information
16 Photos
199 Comments
4.4 Rating
  • Address:9605 N Tryon St C, Charlotte, NC 28262, United States
  • Site:http://www.highlifesmoke.com/
  • Phone:+1 704-717-2700
Categories
Working hours
  • Monday:8 AM–11 PM
  • Tuesday:8 AM–11 PM
  • Wednesday:8 AM–11 PM
  • Thursday:8 AM–11 PM
  • Friday:8 AM–11 PM
  • Saturday:8 AM–11 PM
  • Sunday:8 AM–11 PM
Service options
  • On-site services:Yes
  • Delivery:No
  • Same-day delivery:No
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Credit cards:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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