Roxy is the best! She always let me know the latest best items to get when I come into the store. I love her because she is helping me better manage my pain. This store is amazing and I cannot stay away!
Very good customer service. Nice products and very affordable. Good atmosphere. Location is very convenient and easy to commute too. Worth shopping and would recommend to Everyone
Real cool spot they give me good service I had fun it was my first time lm coming back thank you Tray and Bri
Awesome place. Always come here to get the rose petal cones. Staff is always nice and friendly. Owner always greets me. My go to spot and always recommended to others!
Kayd is awesome! Very friendly and helpful! I will definitely be back again and again! James was awesome as well! Thank you both!
This is one of the best smoke shops I’ve been too. One of the workers I believe her name is Bri she a great employee she helped me get everything I needed. Happy customer
Amazing service, they always tell you about their favorite items and they give great recommendations. They’re super nice to you as soon as you walk in the door. Serena is my favorite worker there.
Every time I come in the workers are very nice and knowledgeable especially bri and kai
James was so fun spirited, made us come back a second time and all! was visiting for me and my partners anniversary & we’re definitely coming back jst for the experience!
Kayd & Kai got great customer service and served me very well they were polite and also make me feel welcomed I also love the hours they open late and have all type of smoking products
KayD is the best!!! I live in the area and whenever I see him he is so friendly and welcoming to his shop. He keeps a good inventory and lets you try the vape for leaving to make sure it’s working correctly. When I walk my dogs they are always so happy to see him. If I could give 10 stars I would! Keep it up!! ❤️❤️
KayD provided the best service and is always really nice and helpful to other customer every time that Ive come in. Doesnt get better than that man.
Kai and bri were very helpful in suggesting the best products that hit the right high I was looking for!!
Kai & Bree provided phenomenal customer service and were very knowledgeable about their products.. one of the best stops in Charlotte
Kai and Antonella were extremely kind and helpful! Amazing energy, knowledgeable and friendly! Will come back!
Kai and Bri were great and so helpful!! They had great great recommendations and I’m glad this is so close to me
Best smoke shop downtown!! Best I’ve ever seen. Kai and kayd best service I’ve experienced in Charlotte and I was born here. Check them out!
Trey gave me the best service I’ve ever had in my entire life on god
Best smoke shop in the city great service. Always have new products. very friendly if you are smoker. And visiting charlotte definitely a go to spot💯💯💯💯💯
They were very welcoming we came in to get a get vape bc they threw ours away at the concert got some quick snacks they were so nice definitely 10/10
Bought a few things from here from a guy named Amine, great , fast, and reliable customer service. Definitely my go-to.
I highly suggest that you guys help keep Roxie employed.Shes a great sales person.Very knowledgeable and professional
Great customer service! Kai & Bri are so amazing definitely coming back
.. everyone in there was very friendly & helpful ... I greatly appreciated Za Za for being so friendly & knowledgeable... Would recommend & I will definitely be back :)
Kayde gave the best service! I was so happy to find this spot downtown. 10/10
Kayd was the best and most helpfull. Aided us with our selection and provided a friendly welcome.
The BEST PLACE to go to. Best vapes, best D8 & D9 and Kayd and Sara were amazing customer service. Truly treated us like family and really value their customers- don’t go anywhere else! They treat you right.
Half the people these reviews are based on are now gone (had to learn that the hard way) all bc of the very sketchy owner(middle eastern guy?)… dude has always rubbed me the wrong way when I would come in but I hadn’t seen him as much the last 3 months which was a relief..but looks like he’s back and everyone pleasant is now gone (except Trey, he’s stil my boy)
KD at this smoke shop has great customer service and I got here everyday and he greats me with a smile. It’s very appreciated. If y’all love good customer service, come here asap!
Amine had given me and my people the most welcoming experience would definitely recommend coming here
Kayd and Eden were so amazing! ty for helping make the. est selections.
Kay D was extremely helpful and patient as I tried to select from the many awesome options in the store. They are the best!
Great shop in uptown with friendly staff and a great selection. Definitely check em out!
Love this shop. Great tenders. Sara was amazing tonight! First place I come when I get off my second job. Love it!
Great atmosphere and always helpful. Best in the city. Kai and AC were amazing
Eden was amazingly helpful and helped us even when the store was about to close. Super accommodating and may God bless him
Kai was amazing! Best quality and great customer service ! Recommend to everyone!!
By far my fav shop. Kai is very cool & friendly & Their hours are convenient for late nights!!
Kay D was very helpful and informative. He helped us figure out item the best fit . Will be returning!!
Best smoke shop in on the West. Amine is a top tier costumer service employee. Highly recommend if stopping thru!
Great service everyone was polite and tre & Tammy we’re very supportive
Love this spot. It’s always a quick and easy in/out. Great variety and great prices. Easily my go to spot
Kia and Bri know how exactly what I need every time I come by. Will always come back. Thanks yall
Good selection and pricing, but you have to watch when they are ringing you up. Just had a mild argument with a lady because my transaction was supposed to be for two items yet there was three showing up on the register. An item totaling $1.69 labeled “conv” was on there claiming that it was “taxes”. After I pointed out that the taxes are collected at the bottom of the screen and gave her the total of said tax, she removed the extra charge claiming she would do it “tax-free“. I still paid taxes on the item, I just didn’t pay the extra $2 “convenience fee” they were trying to get me to pay. Not to mention she even asked me what the difference between Indica and sativa was .. one of the most basic things you learn before working at a smoke shop.Basically, know exactly what you’re looking for before going in there, and watch the checkout screen before you submit payment..
Amazing store the staff is always so nice and helpful and they have a lot to choose from. 5 star
Amine and rena best customer service I’ve ever received They were very polite will definitely be coming back to see them
Great service and lots of great options to choose from. Definitely recommend stopping by.
Kayd is the best he was very nice and he helped up a lot I will definitely be coming back here !!
Kayd something serious give this man a raise he holding down the shop for real. This shop has it all and they truly got good prices unlike all the other southend smoke shops. Will definitely be back again!
Wide variety , great prices and staff is very knowledgeable. Roxanne is amazing and always goes above and beyond
Awesome shop, my boy james helped me and my girl out, AMAZING SERVIES
Amazing store, SHOP HERE. Great options, never have to worry about them not having what I need. If you’re uptown, this is the spot. Very diverse options. Amazing flower menu.
Always great service! Open late and always helpful. Sarah and Kay-D were on it!
Great service from Kayd! Fav shop they always got me right.
Cayd, Tray, and Sarah are the most humblest individuals I have met. Cayd always greets you with a smile and has the best prices.
A Shoutout to Kayd! I recently visited Uptown Vape in Charlotte, and I must say, it was an experience worth sharing. From the moment I stepped in, I was greeted by Kayd, who turned my visit into something truly exceptional.Kayds knowledge of the products was impressive; he guided me through their selection, and explained the different flavors and features without overwhelming me. His passion and genuine interest in helping customers find the perfect fit was evident from the start.He took the time to understand my preferences and offered personalized recommendations.Uptown Vape was amazing and their dedication to customer satisfaction and passion for their work truly set them apart. I highly recommend visiting this vape shop, not only for their quality products but also for their outstanding service.
Kai and Bri went above and beyond with their excellent service. Will be back!
Great shop! Kai and Bri very nice and helpful!
Amazing store. Come here all the time. Kayd, Sarah, Tre, Roxy, all very helpful. I’m new to the area and they helped me settle in to a store I am now a regular at.
Kai and Bri were fantastic and welcoming. Thanks for your help.
Great store Roxy helped us find everything we needed and not to expensive🤙🏾will be back
Kayd was fantastic help and got me what I needed! Thank you, always love coming here
Came here straight from a concert, Kai and Bri offered phenomenal customer service!!!!!
Kayd was cool !! Great shop ..walking distance and nice people
Bree & Kai Great!! Most definitely coming back
I love this place. They have everything I need! I go in at least 4 times a week.
Amazing Smoke shop ! Everything you need, the workers are so kind and sweet! Always help you for what you looking for ! Great deals. Great snacks etc. they always get you right !
James an cookie are real cool, we from out of state, and they gave us a good put on!!
Bri and Kai had awesome service! Very convenient!
Rena and Amine are amazing. Great service work fast and are very sweet.
Kayd was a great help, they got everything. Come check them out!
Kayd and James are the best !! They will definitely help you find what you need !!
Briee and Tray are sooo amazing! Great service!
Rena was amazing she was so cute. In there doing her best very sweet
I love this place, they often have deals, Sarah and Tre always give me good recommendations and they’re always getting new products in.
Great customer service and I will be back again
This store has great customer service and open at great reasonable price I would recommend this smoke shop to anybody in the city
Amine is incredible with customer service. Best shop in town
Best service the deals go crazy Rena is the best employee and gives good recommendations.
10/10 my fav place to go! Bree and Kai are the best 👏🏼🔥
Kay’s was a great help this customer service was excellent! Thank you
Kai was great and very helpful I would highly recommend
Great Customer Service, They Literally Have Everything In Stock. Open After Hours Really Convenient In The Uptown Area
Roxi was such a great help being that it was my first time coming here love the vibes
Roxy gave me the best service and I really appreciate her a lot thank you
Kay and Bri are my two favorites of the store always a good experience
Great service from bri and kai very friendly and helpful
Love this store. Trey is always very helpful
TRAY!!!!!!!!He was the person who helped and was amazing. I mean he was literally immaculate when it came to the complicated order I had ! Everything I was looking for was greeted with a great attitude and a passion to serve . This is rare at a tobacco shop . BIG UPS TO TRAY !!!!!!!!!!
Great staff! Appreciate their help and expertise!
I go to this shop probably twice a week and Kayd is always helpful. They always have what I need.
Kay D and his employees are so sweet and they keep the store very clean. Customer service
Great store nice staff have never had a problem
I love this shop love my OG kayd he always look out for me as a youngin speaks good life advice talks hoops good man great spot
One of the best shops in Charlotte! Has a selection bigger than most of the shops around with great prices and a very nice staff!
Kai and bri are amazing with customer service we love it here
My Experience is Always Great....The people at this location offer phenomenal customer service and experience. Especially Tray. This store is Located on West Trade St.
Had a great experience with Kai! Great recommendations
KayD was very helpful with helping me make a selection and was extremely friendly and inviting, I will be back!!
Had an amazing experience! Staff was great! Patient & knowledgeable THANK YOU!!!!
They got everything you need , definitely a 10/10 definitely returning , THEY GOT SNACKS WITH A GOOD SELECTION
Awesome place! Kay D is the best!! Always come here for what I need.
Always a great experience when I come here! Open late and have a huge variety! Come here!!
Kayd had great customer service from when I walked in till when I walked out also if your looking for a late night smoke shop this is the one they have everything you need
Roxy was very polite and gave great customer service and i will be coming back
Kayd and Serena were the best!!! Super helpful and friendly
Kai and bri were awesome great customer service
Kai and bri were good to us easy sale in and out
Love this place. Always open when I get off work…& shout out to KD for always being so helpful!
Tray was a great help ! He made sure I got everything I need. I will be back for him.
Kayd & his staff were amazing! Really helpful!
Great attention and unique products very nice :3
I love the pre rolls I get from here! I would come here again. SPEED HERE RIGHT NOW!
Kayd is very helpful helping me find what I needed nice variety with good products!
Roxi is the best. She’s my favorite associate knows what she talkin bout and keep you stocked.
Sarah is wonderful. Shes always very helpful and very sweet. 🤘💯💯
Kay D is a real one! Honest and he look out!!! Good stuff too
Bre ,khi good customer service
Good business and customer service my guy Kayd got me right!
Always have what I need love the workers very clean!
Great tobacco shop in charlotte I come almost daily! kai was a great help and plenty of different products .
Great service bri and kia help me great service
Tre is AMAZING!! So helpful. I would give more stars if I could.
Kayd was a fantastic help, would highly recommend!
Amine 5 stars all day. great place
It was great service and love the friendliness❤️😁
They have every vape n blunt that i need n they r very helpful
I love it here!! The service is fantastic
Best place to come out to late night for all your needs ⛽️ and more
Treys Awesome, you should come and get some good smokes😎
Kai bre and ac was very helpful towards me
Kayd best owner ever! best tobacco shop in uptown!
Kayd was very helpful , great place to come too .
Great store Kayd was very nice.
KayDGreat fast and efficient service community-based
Come to this vape shop! Ask for Roxy if you need any help, she’s the best!
Love this place they got everything you need
Bri & Kai were so awesome! 1000/10!!!!!
Great service roxi was a great vibe and got me everything I needed
Open late and great customer service ! We will be back. Thank you for being open late and having what we needed !
Best smoke shop in city . Kai was helpful with describing products
Great service very knowledgeable about all things tobacco, plus they have late night hours.
Roxy was great with her customer service, recommended some great products
Bri kai were awesome!
Kai bro ac was very helpful the best customer service
Fantastic service every time!! love it here!
Good customer service. Good people. Chill climate. Best smoke shop in city
They was helpful an had everything I need it
KayD is the man. Best vape shop in Charlotte.
Kaye is the Mann to see at the smoke shop ! One stop shop everything you need .. and friendly services in and out …
Love this shop! Definitely check them out
Favorite place to stop at. always get good help from the workers, and good recommendations too!
Best smoke shop to shop at have everything you need from carts to vapes and more come see them for amazing deals.
Kayd has great customer service and care for customers. Also funny.
Trey has great customer service and is always super knowledgable!
Great place ! Always come here
Kay D provided excellent customer service
My spot make sure yall do a review for them
Its a great place to shop. Clean, friendly, and full of everything
Clean shop. Great vapes. Wonderful atmosphere. Rena was great
Shout-out to james and kia for getting me right its lit
My most favorite spot to visit uptown.. Kay D is great
Great store. Great deals. Cool people
Knowledge and friendly staff owners are great great products and love the environment
Great products and unique attention :3
Great guy named Kai, and kayd!!
Sarah and katey both helped me with what i needed and knew all the answers to my questions
Kayd wad amazing! Super helpful always
Great customer service……. Highly recommend
Tray and Tammy was very nice it was a cool experience
Awesome staff always what Im looking for
Kayd and Island Tobacco good people . Clean shop safe environment very friendly place and helpful . Knowledgeable people
Very reasonable prices and nice staff
Literally the best shop I’ve ever been in
Lots of variety and great customer service!!
Love this place has the best edibles in the city
Best smoke shop I’ve been to! They have everything
One of the best smokeshops in town, shout out ZaZa
Come here all the time. Love the shop
Customer service was amazing and I’ll def be back
Great service! Kayd is the BOMB!
Great Customer Service, Very Knowledgeable
I love all the beautiful ladies that work there.! ❤️
Love this place coming here for months highly recommend
Very great prices , helpIs always given , awesome smoke shop
Tray was extremely helpful. Great experience 10/10
Good company amazing vibes everytime I come
- Address:718 W Trade St, Charlotte, NC 28202, United States
- Site:http://www.islandtobaccowtradestclt.com/
- Monday:8 AM–2 AM
- Tuesday:8 AM–2 AM
- Wednesday:8 AM–2 AM
- Thursday:8 AM–2 AM
- Friday:8 AM–2 AM
- Saturday:8 AM–2 AM
- Sunday:8 AM–1 AM
- Small Business:Yes
- On-site services:Yes
- Delivery:No
- Same-day delivery:No
- Wheelchair-accessible car park:Yes
- Wheelchair-accessible entrance:Yes
- Quick visit:Yes
- Credit cards:Yes
- Debit cards:Yes
- Credit cards:Yes
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